CMAdvisor Advancing Professional Construction and Program Management Worldwide Industry Leaders Look Ahead to 2010 Gov. Rendell Urges “Clarion Call” at CMAA National Conference November/December 2009 Volume XXVIII, No. 6 CPS offers peace of mind every phase of the way Contents November/December 2009 Volume XXVIII, No. 6 6What Will 2010 Bring? Industry Uncertain Structured Cabling Voice • Data • Video Mobile Surveillance Unit CCTV/ Camera Security Trailer 800–310–5535 www.dmcommun.com www.eCamSecure.com www.cpssecurity.com 2010 will bring opportunities for success for those who’ve geared up…while the tight budgets, stalled projects, and staff reductions that set the tone for 2009 may be considerably less prevalent in the market next year. Security Officer sales@cpssecurity.com 8 CMAA/FMI Owners Survey Reveals More Outsourcing, Need for Comprehensive Services A variety of services or functions viewed as relatively unimportant today will gain significantly in perceived importance by 2014…owners are seeking a more holistic approach to their construction. CA C7 825688 | ACO 6119 | PPO 11094 | GA PSC001921 | NV 741 | AZ 1003939 | FL B2100148 | UT P102088 | TX C09819 | L A 531 | AR B2005-0080 | NM 2328 The best CM/PM education in the business. CMAA is your partner for high value professional education for every member of your team at every level. 10National Conference Highlights Pennsylvania Governor Edward G. Rendell, CMAA’s “Person of the Year,” called on members to help “make the clarion call in America’s home towns” to build a national momentum for major infrastructure investments. For new hires, our Construction Manager In Training (CMIT) program supports the transition into the workplace. At the high end, the Certified Construction Manager (CCM®) credential identifies the best in the business. Deliver SOP-based training to your entire team for as little as $35 per hour of expert instruction with flexible licensing of our online SOP modules. Or select from a broad menu of events, interactive webinars, and other programs. 21President’s Report By Bruce D’Agostino, CAE, FCMAA Departments 12 News 15 Certification 16Professional Practice Corner Advancing Professional Construction/ Program Management Worldwide. CMAdvisor 5Chairman’s Report By Gary Cardamone, PE 14 Foundation To learn more, visit www.cmaanet.org/pd-home. 2 Feature Columns Cover photo: Phoenix College Fine Arts Building, an honorable mention winner in the 2009 Project Achievement Awards program. Owner: Maricopa County Community College District. CM: D. L. Withers Construction. Photo by Mark Boisclair Photography courtesy of the D.L. Withers project team. 18 Member News 19 Chapter News 20Professional Development Calendar November/December 3 Top 100 Construction Management Firm CELEBRATING CMAdvisor Chairman’s Report Chairman of the Board Gary Cardamone, PE An Even Stronger Owner Focus President and Chief Executive Officer Bruce D’Agostino, CAE, FCMAA Experience quality through teamwork with the level of service you expect and deserve. Gary Cardamone, PE Editor John McKeon Contributing Writers Sarah Black Martha Montague Design TGD Communications, Inc. OUR SERVICES Program Management Construc on Management Construc bility Review Construc on Inspec on Cost Es ma ng CPM Scheduling Contract Administra on Dispute Resolu on Project Closeout Commissioning Risk Management FHA/ADA Inspec on Training 1989 2009 Named a Best Small Company to Work for in America 2008 WWW. MB PC E .C OM CMAA PRESENTS The first new edition of Construction Management Standards of Practice in six years. Reproduction or redistribution in any form is forbidden without written permission of the publisher. CMAA members receive this newsletter as a member benefit. For advertising information, contact Tom Egly at tom.egly@tgdcom.com. GARY CARDAMONE, PE, DIRECTOR OF CONSTRUCTION MANAGEMENT, PORT OF LONG BEACH, CA, AND CHAIR, CMAA SOP COMMITTEE CMAdvisor CM Advisor, published bi­‑monthly by CMAA, reports on and follows the industry as a service to its members. Submission of articles, ideas and suggestions is appreciated and encouraged. CMAA ©Copyright 2009, ISSN 1084-75327 “As an owner practitioner myself, I would expect every CM pursuing work with my agency to be well versed in all areas of the Standards of Practice.” 4 Our Mission is to Promote and Enhance Leadership, Professionalism and Excellence in Managing the Development and Construction of Projects and Programs. 7926 Jones Branch Drive, Suite 800 McLean, Virginia 22102-3303 USA Phone: 703.356.2622 Fax: 703.356.6388 Email: info@cmaanet.org Web: www.cmaanet.org The 2010 Edition includes entirely new chapters on Sustainability, BIM and Risk Management, along with extended coverage of Program Management and other updates. For CM/PM practitioners, the new SOP defines excellent professional practice. It can help you market your services and guide your staff training and development. For owners, the SOP summarizes what to expect from your service providers. There is no better authority on what CMs do, how we do it, and how our owner clients benefit. Order your copy today online through the CMAA website. CMAA is a construction industry association of 5,800 firms and professionals who provide management services to owners who are planning, designing and constructing capital facilities and infrastructure projects. CMAA has not had an owner as chair since Bob Fraga in 2005–2006. I am excited by the opportunity to bring an owner’s point of view to the leadership of CMAA, particularly at this critical time. It has been a challenging year…but also a year of accomplishments of which all of our members can be proud. We expect to close the year with our all-time highest total membership, more than 5,700. This is an extraordinary milestone, and a vivid indication of how far CMAA has come. Our association has been able to grow so strongly because of our consistent commitment to fundamental values, beginning with service: Service to members, service to the construction industry and most particularly service to the owner community. I anticipate that one of the highlights of the coming year will be our new Owners Forum program in Atlanta in May. We have held a major national event in the spring for many years now, but this one will be really different and new. This is our first conference that truly puts owners’ priorities in the spotlight. There will be no better opportunity in 2010 for owners to share best practices with each other and interact with the service provider community. I hope this event is on everyone’s calendar…you will be hearing a lot more about it. Similarly, we will repeat our Water Summit this year. One of the keys to the success of the inaugural event in 2009 was the participation of so many high level owners from water and wastewater agencies nationwide. This kind of event is invaluable for CMs and owners alike. The owner’s vision of their project today begins well before design and embraces every function across the entire project life through ongoing maintenance and operations. This comprehensive view has clearly been built into CMAA’s 2010 edition of the CM Standards of Practice. This publication will be a centerpiece of our communications and marketing programs in 2010. By setting standards for ourselves, and living up to them, we justify our profession to the entire industry. Let’s remember that CMAA’s Mission Statement begins with the phrase, “To promote and enhance leadership, professionalism and excellence…” When we live up to that mission, everyone benefits. But I could argue persuasively that no one benefits more than the owner. We don’t know what to expect from 2010. What will get us through the year are the same values that brought us here: Our emphasis on service, dedication to excellence, and commitment to prudent and innovative leadership. Advancing Professional Construction/ Program Management Worldwide. November/December 5 Joseph Smith, PE, CCM, Division Manager of Construction Services from PBS&J said, “We expect 2010 to continue to be a challenging year for engineering and Construction Management firms, although not as difficult as 2009. I think the difference will be that the industry will be more prepared for challenging times in 2010. Most firms have worked through most of the layoffs and are holding strong to the projects they have.” For many, 2010 brings the dawn of more prosperous times, whether that means resuming work on previously deferred projects, or beginning new projects altogether. Rebecca Jones, CEO of Safework, Inc., said, “We expect to commence on several large projects including a large transportation intermodal center in Orange County, as well as several freeway projects. In Northern California we will begin a light rail project in May that was previously delayed.” Jones adds, “We are making strategic hires now, preparing for an upturn in business in the West.” What Will 2010 Bring? Industry Uncertain According to several key industry players, 2010 will bring opportunities for success for those who’ve geared up…while the tight budgets, stalled projects, and staff reductions that set the tone for 2009 may be considerably less prevalent in the market next year. 6 CMAdvisor downtown Washington, DC. We have almost 500 LEED certified projects in the US and in the Nordics. We will be starting a new initiative in 2010 focusing on moving into deep green with our clients to focus on truly sustainable features in a building. This deep green strategy will put a higher emphasis on building carbon neutral or living buildings that give back to the grid,” said Casey. “PBS&J has added an Energy Division with an emphasis on planning and designing sustainable projects,” noted Smith. Robert Wilkinson, Deputy Director of Construction Management of Hazen and Sawyer reported that his firm will place emphasis on building sustainable projects in the coming year. Similarly, Dave Rathmann, CCM, Program Manager of Parsons said, “clients are increasing emphasis on sustainable building projects, although many are not going through the certification process.” Larry Casey, MBA, LEED AP, CPSM, Corporate Senior Vice President of Skanska USA Building Inc. also predicted steady business in the West and in other areas, saying “Texas, Cali‑ fornia and the Southeastern states are continuing to outpace the rest of the country with construction opportunities.” “We are making strategic hires now, preparing for an upturn in business in the West.” At its annual forecasting conference in Washington, DC in October, McGraw-Hill Construction commented that “Public buildings got a big boost from the ARRA in 2009 and will reap many of the benefits in 2010, as starts in the sector are expected to rise 8% to 51 million square feet—on par with the 2007 peak.” In efforts to remain competitive in a tight market, firms that have yet to fully implement BIM are looking to do so in 2010. “We have realized the savings in time, cost and quality using BIM,” said Casey. “The challenge going forward will be to standardize practices and procedures and gain more acceptance by owners and the subcontracting community,” he noted. BIM is recognized by almost all in the industry as the most recent innovation relevant to CMs, with far-reaching benefits that make its adoption worthwhile. Varying by market niche, many CMAA members feel a direct effect from the stimulus money, an effect that enhances their chances for success in the coming year. “We have several projects ready to begin. Most of our success this past year has been in securing hospitals, universities, municipalityand government-stimulus funded projects,” reported Casey. This sense of niche-specific trends was also noted by keynote speaker Rich Karlgaard, publisher of Forbes magazine, in his speech at the CMAA National Conference. Karlgaard pre‑ dicted “a really uneven recovery, by industry, by geographic region, by people’s career prospects.” Karlgaard expects that state capital cities and university towns “are going to find outsized growth,” but many other sectors will be flat or grow only modestly. In general, Karlgaard said, the economy should grow by two percent. Key players in the construction industry are gearing up to stay above water in 2010. Many have an optimistic attitude toward the opportunities the new year brings. “I believe that 2010 will be a year where we see the beginnings of the business cycle change for the better. The backlog of projects is great, the infrastructure replacement/repairs need to be made and 2010 will begin that cycle,” said Jones. A focus on the value of “greening” processes and delivering sustainable projects will continue to pervade the industry in 2010. “Skanska has green construction as a top strategy in all business units including our development business. We just announced a new LEED Gold office building development in November/December 7 CMA A/FMI OWNERS SURVEY REVEALS: More Outsourcing, Need for Comprehensive Services CMAA’s Tenth Annual Owners Survey conducted with FMI portrays a construction owner community that is responding to changing economic conditions by looking to service providers for more comprehensive support across the entire building lifecycle. This is one aspect of a “holistic strategy” increasingly seen among owners, the report comments. “This holistic strategy can be observed by the increasing number of owners using both a Program Management, versus a project centric, approach and an asset management approach to capital construction. This approach is demonstrated by the top 10 most important standards of practices containing at least one practice originating from each of the major phases of the construction process. In addition, five of 11 areas most frequently mentioned for improvement by owners relate to or infer the use of a life cycle cost type approach,” the study also notes. “A variety of services or functions viewed as relatively unimportant today will gain significantly in perceived importance by 2014,” the report says. “These emerging key areas reinforce the survey’s overall finding that owners are seeking a more holistic approach to their construction. Among the largest ‘gainers’ are factors related to ongoing maintenance and applications of new technologies to provide effective maintenance management.” The complete survey report, entitled Inflection Point: Defining the Future of the Worldwide Construction Industry, is available online. Between 2009 and 2014, owners expect to attach significantly more importance to the following areas: • Selecting the most effective project delivery system 8 CMAdvisor Owne r Resp onse Office/Profes sional Education Transportatio n Water/WW/S ewer Energy FMI has made an intentional increase effort to the amou nt of intern participatio Exhib it ational 16 Worl n in the owners study dwid e Capit order to in al Cons truct contrast U.S. and ion Spen 74% American North ding by trends with Regio n those world wide. Seven ty-four percent 10% reported of the capital constr uction spend was spent ing 9% in the United remainder States, the of the spend 8% ing was report in nume rous other ed countries the world 7% around in Exhib it 16. Outsid North Ameri e of ca, Asia, 6% including and Russia China , remains the area 5% strating the demonhighest volum e of spend for the respon 4% ing ding owner s, follow by Europ ed e, South 3% America Middle East. and the 2% Bridge Facilities Spending Commercial Multifamily Residential Amusement/R ecreation 6% 8% % of All Responses Exhib it $101 to 15 Annu al Cons truct 12% ion Capit al 27.3% 14% Spen ding 7.7% $500 Million $26 to $100 10% $501 to 14.8% 27.3% 18.0% $1 Billion >$1 Billion 4.9% Million <$1 Million $1 to $25 Million 23 2 More specifically, owners need more commitment to collaboration from their architects and general contractors, while Program Managers and Construction Management service providers are seen as performing better in this regard. FMI/CMAA Tenth Annual 16% More than half of the organization responding s at 55 percen t start more than 26 projec ts annually in Exhibit Seventeen 17. percent of organ start betwe izations en 11 and 25 projec ally and the ts annuremaining 28 percen 10 or fewer t started projects annua figures are lly. These down in comparison 2008 where to larger progra ms, both number of projec in ts and amou spend, were nt of reported. Overall, results are the much more similar to reported those in 2007. The major ity of federa l agencies publicly and traded corpo rations tend demonstrat to e programs with more 50 projec than t starts annually. closely held Private/ companies described large progra very ms with more than projects 50 annually or a very number small of define d projects 1-5 annua reporting lly. State or provincial and munic agencies ipal autho rities tended report progra to ms coveri ng all sizes measured as by numb er of projec (Exhibit 17). ts 1% 0% Exhib it 17 Num ber 40% of Proje ct Start s by Owne r Type State or Provincial Agency Quasi-publi c Publicly Traded Corpo ration Private/clos ely held Municipal Authority Federal Agenc y 35% 30% 25% 20% Other Other 4% Russia Russia 2% South South Amer Ameri Amer Americ ica ica caa Religious China China 0% vs. Total Reported Conser vation Telecommunica tions Hotels Middl Middlee East East Militar y Owners were also asked to identify the values or areas in which they feel the most need for improvement among specific groups of service providers. They identified team coordination above all, ranking this value first for every group or firm type with the lone exception of labor/unions, for which knowledge transfer and safe workplace were the most frequently mentioned. Public Safety Manufacturin g Hospitals Secto r Canad Canad Canadaa Highway, by Indus try Mexic Mexico/CA/ o/CA/ o/CA/C Carib Carib arib 14 Austr Australia alia Exhib it Europ Europee “Owners are outsourcing more work, and more kinds of work, and they expect this trend to continue.” Region Spend ing • Effective documentation and processes designed to support facility commissioning or turnover US US • Development and use of a construction management plan Survey is available to download in PDF format. Africa Africa “Owners are outsourcing more work, and more kinds of work, and they expect this trend to continue,” according to Mark Bridgers, senior consultant with FMI Corporation and author of the report. “In particular, owners are seeking outside support for program activation and ongoing operations and maintenance activities, but the increase in outsourcing will embrace all phases, beginning in pre-design.” • Proactive strategies to avoid claims and disputes Asia/P Asia/P Asia/Pacific acific Among the key findings is an increasing reliance on outsourcing across all project phases but particularly in later stages: “Program activation/ commissioning and operations and mainte‑ nance demonstrate a 60 percent and 30 percent acceleration in outsource use respectively,” the survey report states. • Maintenance management support in both process and technologies % of All Responses The survey results were presented at the National Conference & Trade Show in Orlando. As in previous years, CMAA’s owner members comprised a major portion of the survey population. This year’s survey sought to measure current owner attitudes against those of 2006, and to project changes in owner needs and expectations between now and 2014. 6% 9% 9% 15% 2% 3% 10% 6% 5% 4% 0% 2% 1 to 5 1% 1% 1% 2% 2% 5% 6 to 10 Projects Survey of Owners FMI Manag ement Consul ting 3% 4% 4% 2% 1% 4% 8% 8% 3% 1% 11 to 25 per Year 3% 1% 1% 26 to 50 7% More than 50 24 2 November/December 9 ORLANDO ★ 09 NATIONAL CONFERENCE HIGHLIGHTS 2009 Project Achievement Awards Showcase Difficulty, Adaptability This year, CMAA received more entries for Project Achievement Awards than ever before. Of the record 137 entries, 86 were buildings and 33 were infrastructure projects. There were 14 Program Management entries and 4 international. Of the 86 building entries, 63 were new construction and 23 were modernizations/renovations. These projects varied in almost every possible way: in cost, project delivery method, intended use, region, and more. Gov. Rendell, CMAA’s Person of the Year, Urges “Clarion Call” for Infrastructure Investment Pennsylvania Governor Edward G. Rendell, receiving CMAA’s Construction Management Association of America’s “Person of the Year” award, called on CMAA members to help “make the clarion call in America’s home towns” to build a national momentum for major infrastructure investments. Rendell told the more than 750 people on hand in Orlando that the nation’s long-standing neglect of its highways, bridges, rail networks, ports, water systems and other infrastructure “can’t go on. If we don’t do something about this in the next five years we are destined to become a second rate economic power,” with critical implications for America’s quality of life and long-term security. “We have to do something and we have to do it in a grand scale,” Gov. Rendell said. Referring to the American Recovery and Reinvestment Act signed by President Obama in February, Gov. Rendell said the Administration and Congressional leaders all realize now that “the biggest mistake made in the stimulus program was having so little of the spending go for infrastructure.” Despite these plentiful differences, there were several overarching themes shared by winning and impressive projects. Member of the judging panel Atul Apte, CCM, LEED AP, Associate Vice President with APSI Construction Management identified one such characteristic: “Degree of difficulty, from a technical standpoint,” he said, “whether because of the type of project, or as a result of the external constraints, such as occupancy during construction, limited site access, and environmental factors.” A project with significant degree of difficulty was sure to face obstacles along the way. Judges also looked for project write-ups that openly described problems encountered on the project, and more importantly, how CMs led the charge to resolve them. For a winning project, “a willingness to commit whatever resources necessary,” was a defining factor. This is true as it relates to everyday challenges, as well as major industry innovations. A common denominator among winning projects identified by Apte was “the ability of the CM to adapt to changing technologies and methods, specifically BIM and LEED Certification.” Judges looked for CMs who didn’t sit on the sidelines, but rather took an active role in the BIM process, and in pursuing LEED Certification. This year’s Project Achievement Award winners represent the highest standards of professionalism in the industry. CLICK HERE TO VIEW A COMPLETE LISTING: Honorable Mentions and Project Achievement Award Winners. 10 CMAdvisor SELECTED PROJECT HIGHLIGHTS: the rest of the hotel was extensively renovated. The hotel’s historic architectural features were respected and all work was completed while the hotel remained open 24 hours a day. PHOTO COURTESY OF THE BRIGHTWATER MARINE OUTFALL PROJECT TEAM. Category: Infrastructure project with constructed value of less than $50 million Winner: Brightwater Marine Outfall in Shoreline, Washington Owner: King County Wastewater Treatment Division CM: Vanir Construction Management This project is a pipeline that conveys treated wastewater from the end of a conveyance tunnel to a discharge location about one mile offshore and 600 feet deep, the deepest outfall in the United States. Construction could only take place during extremely limited time windows, due to permits that protected migrating salmon and trout. The project came in more than 21 months ahead of schedule. PHOTO COURTESY OF THE PERINI AND TETRA TECH DESIGN-BUILD TEAM. Category: Project of the Year Winner: Overhead Coverage System Program in Iraq Owner: US Army Corps of Engineers CM: Perini Corporation and Tetra Tech The goal of this project was to design and install a large number of structures to protect soldiers from mortar and rocket attacks in remote and hostile areas of Iraq. The Program Management team designed and constructed more than 100 of these special structures. They had to withstand attack and, at the same time, avoid progressive collapse so as not to pose a risk to occupants. Each installation site had to be separately evaluated. The team felt the urgency of the project in the sense that every delay, however minor, could potentially cost lives. In addition to the Project Achievement Awards, several other awards are given yearly to CMAA members for outstanding contributions to our success. The following individuals were recognized in Orlando: Distinguished Service Award: Paul Nelson of Integrated Project Management, LLC PHOTO COURTESY OF THE MOUNT WASHINGTON HOTEL. Category: Program Management Achievement Award Winner: Mount Washington Hotel and Resort Improvements in Bretton Woods, New Hampshire Owner: Bretton Woods Resort Management PM: PB Americas This program included a 40,000 square foot addition and partial renovation of the hotel, featuring a state of the art spa and 7,000 square feet of conference space. In addition, Distinguished Owner Award: Ann Marie Sweet-Abshire, CCM of the U.S. General Services Administration Special Service Award: Raoul Ilaw, PE of Parsons Steve Routon, PE of HNTB Robert Wolff, PhD, PE, F.SAME of the Society of American Military Engineers November/December 11 News Innovative New Event Puts Focus on Owners Nobody has as big a stake in a project as the owner. That’s the strategic premise underlying an innovative and timely new event CMAA will launch in May in Atlanta. One dimension of this value will be pricing. CMAA President Bruce D’Agostino said registration fees will be maintained at a level that will minimize the burden on owner’s alreadystretched budgets, making it easier for more owners to attend. The new event will take place on May 2–4 at the Westin Buckhead Hotel in the Atlanta suburbs. Among the ways in which the Forum will differ from a traditional conference are: The 2010 Owners Forum is a new twist on the Association’s traditional spring gathering. CMAA has created its Owners Forum to put the priorities, questions, and needs of its owner members in the spotlight. • Panelists and presenters will be owners. Service providers will be eligible to take part in presentations at the invitation of the owner leading the session. “The program in Atlanta will give some of our more than 1,000 owner members a chance to share best practices with each other, develop strategies for a recovering economy, convey their needs and concerns to service providers, and learn what today’s marketplace has to offer,” says CMAA Chair Gary Cardamone, PE. “There will be plenty in it for service providers, as well,” he adds. “For CM firms and individuals, the Forum will reveal what owners are planning, what they need, and just what additional services they will need in the future.” A key goal in launching the new Forum format, Cardamone explains, has been “to create a whole new mission and identity for the spring meeting, to clearly differentiate it from the national conference in the fall, and to deliver value that our members simply can’t find anywhere else.” • All Forum participants will experience the same program content. No attendee will miss a session because of a simultaneous session on another topic. • The program will consist entirely of plenary or general sessions, without breakout tracks. This assures that every attendee receives the same program content and facilitates sharing of ideas. • The agenda includes no “nuts and bolts” sessions on how to perform CM/PM. Instead, it stresses high level strategic business considerations. • General topics for all sessions have been determined in advance. Anyone submitting a presentation proposal must relate that proposal to a specific session and demonstrate how it adds value to that session. Additional information about the Owners Forum will be posted at cmaanet.org as it becomes available. 2010 SOP Off to a Brisk Sales Start With more than 150 copies sold in the first few weeks, and nearly continuous interest at the on-site bookstore during the National Conference & Trade Show, the 2010 edition of the CM Standards of Practice is quickly making its way into the industry. The new book, the first SOP revision in six years, is available for purchase in the CMAA Bookstore. Or, members can license the SOP for unlimited use throughout an organization for a flat fee. Contact the PD Department for details. The new edition results from a two year effort that involved more than 60 professional Construction and Program Managers collaborating in ten topical working groups. CMAA’s SOP is intended to establish industry standards of service and to serve as a guide to the range of services that constitute professional Construction Management. 12 CMAdvisor The new document differs from the 2003 edition in several key ways: • Three entirely new sections have been added, describing best practices in Risk Management, Sustainability and implementation of Building Information Modeling • The section on Program Management has been significantly expanded to reflect the growing interest in this highly productive strategy among sophisticated owners with ongoing building programs. • An emphasis on sustainability and risk management has been woven throughout all 11 sections of the document. CMAA Fellows Produce White Paper on IPD Seeking Input on “Evolving” Document The CMAA College of Fellows has pro‑ duced a 104-page White Paper describing how construction stakeholders can move quickly toward true Integrated Project Delivery – and defining the tangible benefits they can realize as a result. In the paper, readers will find “some of the most advanced thinking in our industry,” according to Charles Thomsen, FAIA, FCMAA, Chancellor Emeritus of the College and leader of the White Paper effort, to which numerous others have also contributed. The College had previously posted a portion of the White Paper on CMAA’s website, soliciting member comments. The new document, while “completed” in one sense, is also “evolving,” in that the Fellows do not present it as a finished and unchangeable policy position. The paper has been posted on the CMAA website and all members are invited to review it and comment in the new IPD Discussion Forum. Engineering | Construction | Environmental | Architecture SERVING AS A TRUSTED ADVISOR improving life for generations SM For nearly 50 years PBS&J has been partnering with clients—overseeing projects—monitoring implementation of innovative project delivery systems — managing all facets of capital construction projects. We believe by sharing a sense of ownership we help you to complete projects on time and on budget. Thomsen notes that IPD is an effort to address the frequently disappointing project outcomes that can result from a “silo” approach to construction, in which different participants are responsible for design and various other functions, protecting their own interests and not always collaborating fully. “Traditional project organizations result in waste, increased cost and time, and more adversarial relationships,” he says. In contrast, IPD seeks to create “highperformance teams that span across disciplines and employers to put the right person in the right function for the project, regardless of employer.” Offices throughout the US • pbsj.com • 800.477.7275 Visit the CMAA bookstore to purchase your copy at the special member rate. November/December 13 News Foundation Certification CMAA Officers and Directors 2009–2010 PBS&J Shares Career Video with Foundation ANSI Renews CMCI Accreditation Chair: Gary J. Cardamone, PE, Port of Long Beach, California Chair-elect: David R. Conover, CCM, HDR, Inc. Secretary/Treasurer: Ron Price, CCM, Parsons Brinckerhoff Past Chair: Thomas W. Bishop, PE, URS Corporation Vice Chairs: Raymond J. Brady, CCM, MWH William Heitz, CCM, Heery International, Inc. PBS&J has enlarged the CMAA Foundation’s library of exciting career promotion videos by producing its own video and making it available, through the Foundation, for other members to access and use. The video shares the “look and feel” of the four previous programs created by the Foundation in 2008-2009, and features PBS&J employee Vinay Uchil, CCM based in Atlanta. Uchil describes why he chose a career in CM and offers brief glimpses at some of the projects on which he has been working. The new PBS&J video had its first showing at the National Conference in Orlando. CMAA Foundation Chair Christine Keville, CCM, FCMAA, noted that “PBS&J has always been a major financial supporter of the Foundation. In addition to their cash, now they’re putting their effort and creativity at the industry’s service,” Keville added. WATCH NOW Ronald C. Kerins, Jr., CCM, GREYHAWK Michael Potter, PE, CCM, RK&K Directors: Robert Bennett, PE, RABCO Associates, Inc. Pedro L. Capestany II, PE, P.L.C. Michael V. Griffin, PE, Hill International, Inc Chris Griffith, PE, CCM, KCI Rebecca Jones, Safework, Inc. Judith Kunoff, AIA, CCM, MTA NYC Transit Charles Levergood, PE, Jacobs Scholarship winners announced The National Conference also provided the venue for recognition of the Foundation’s four new scholarship recipients: • Andres Boral, Florida Gulf Coast University • Jeremy Meek, Arizona State University and the University of Cambridge, UK • David Elsey, University of Akron • Francis M. Keville Memorial Scholarship: Maria Delgado, Colorado State University D.J. Mason, III, PE, Keville Enterprises, Inc. Dave Rathmann, CCM, Parsons Milo Riverso, PhD, PE, STV Melissa Robins-Cesar, CCM, Tishman Construction Corporation of DC Sam Sleiman, PE, CCM, Massport Palmina Teta-Whelan, CCM, American Airlines Ex Officio: Charles Hardy, AIA, CCM, U.S. General Services Administration George O. Lea, CCM, U.S. Army Corps of Engineers Walter Fedrowitz, CMIT, American Infrastructure, Inc. Special Academic Representative: Henry Koffman, PhD, USC Director Emeritus: Joseph L. Seibold, PE, FCMAA, ARCADIS President & CEO: Bruce D’Agostino, CAE, FCMAA General Counsel: Hugh K. Webster, Esq., Webster, Chamberlain & Bean 14 CMAdvisor “Calypso Cove” Raises $11K+ The Calypso Cove Café & Casino night was a breakout success for the CMAA Foundation, raising a record $11,000 for scholarships. More than 120 supporters came out for the island themed event, held at the National Conference & Trade Show in Orlando in late October. The festive evening, complete with a DJ, craps, roulette, poker and blackjack, was an excellent opportunity for Foundation supporters to come together and have some fun while benefiting a worthy cause. The success of the event was made possible by the support of CMAA Foundation sponsors: Keville Enterprises, Inc. Skanska USA Building, Inc. Urban Engineers, Inc. PBS&J Bond Brothers, Inc. CMAA Mid-Atlantic Chapter McDonough Bolyard Peck, Inc. CMAA Northern California Chapter Black & Veatch The Shaw Group CMAA NY/NJ Chapter PB Donald B. Russell, FCMAA, CCM Vanir Construction Management, Inc. Thomas W. Bishop, PE Summit Associates The Certified Construction Manager program operated by the Construction Manager Certification Institute (CMCI) has been accredited once again by the American National Standards Institute (ANSI). The accreditation confirms that the CCM program continues to comply with the requirements of the International Organi‑ zation for Standardization (ISO) standard 17024, General Requirements For Bodies Operating Certification Of Persons. In addition, CMCI reported at the National Conference that the roster of CCMs has topped 1,200, with another 115 candidates eligible to take the examination at their convenience. The number of applications received by October had already exceeded the total for all of 2008. Click here to view the list of the newest CCMs. University Seeks Industry Input for New Program Georgia Institute of Technology is studying the introduction of a new graduate degree in Construction Program Management and is asking for help from industry professionals in demon‑ strating the demand for the program. The College of Architecture is soliciting views through a brief questionnaire, which can be accessed here. The proposed program will offer a Master of Science in Construction Program Management. The curriculum addresses the need to train construction professionals that are employees of owner’s organizations and of program management firms, who manage much of America’s design and construction. November/December 15 Professional Practice Corner At first glance “why do we budget?” seems like a trivial question with an obvious answer, but if it is so obvious why is it that so little attention is paid to initial budgets? Initial budgets are the litmus test for all major project concerns. Project budgets are set up to strategically test and validate bottom line issues such as: • Does this project or venture make business sense (can we afford it)? • Does it support our mission (will our bottom line investment continue to meet the organization’s objectives)? • Does it make sense as a project (have realistic goals for ROI, IRR, scope, quality, schedule and cost balance)? • Are the stakeholders or investors aware of all the risks associated with this endeavor (do we have contingency planning)? • Can we stay in control of the project (do we have enough information to monitor project development and deliver to expectations)? • Will traditional funding alternatives support the organization’s or individual’s pursuit of this venture (will it hold up to scrutiny)? Given the current economic climate it is to be expected that owners will look more closely than ever at budgets, risk, and the ability to control them. In the public sector, with the advent of the American Recovery and Reinvestment Act, much is being touted about transparency and accountability. In the private sector lenders are looking more closely at loans, while equity investors are requiring assurance that their investments will be well-managed. 16 CMAdvisor Ris With the tools available today owners should be able to feel that they are in control of their budget before launching a major capital project. Utilizing a parametric modeling tool that quantifies building systems based on the building program and then prices the quantities based on a system of material selection is ideal. It is important that the system/ material be reflective of a palette of material that will be appropriate to the owner and allow the design team flexibility to assure best value. Finally, the model should allow the owner to review options, alternatives and perform high level value engineering quickly and reliably. This project-specific approach is a significant improvement over square foot estimates, even if the square foot budgeting is done at the program component level (by department for example). It is equally important that the budget review construction complexities and logistics (e.g. access, staging, hidden conditions) together with the owner’s operational constraints (e.g. noise, dust, work hours) both of which may have significant impact on budget accuracy. The construction cost component of the budget prepared in this manner will withstand the scrutiny and receive the “buy in” of project internal stakeholders, funding authorities, and the design and construction team. We have found this to be a key issue in building successful project teams. Project budgets typically focus on the physical scope and quality of construction, the so called “bricks and mortar,” and fail to capture other key capital investment costs. In addition to construction costs, it is important that a total project budget must incorporate a range of soft costs. While many of the soft costs (such as professional fees, fixtures, furnishings, and equipment) are common to most projects, many are more “intangible” and project-specific (e.g. valet parking requirements, community and political issues). itig ati o n nO pp ort un t Cos itie s isk of R tio iga t Mi RISK COST PROJECT BEGINNING Over the years we have kept track of the intangibles we have encountered. It is a list that continues to grow. If an intangible issue involves significant risk we have, when needed, reached out to a qualified specialist at the initial budgeting stage where their expertise can bring the highest value. This may involve a little expense but if the expertise is that critical it will be needed sooner or later. The question for the owner is, Do you want bad news now while options are open or later when there may be no acceptable option? Figure A demonstrates the impact of delaying the risk evaluation process. On Occu going panc y y panc Occu n Cons tr TIME CCS It is in the grey areas such as constructability, operational constraints, soft costs as a whole, and project intangibles in particular that initial budgets often stumble. This is where projects tend to face cost overruns and /or project scope is compromised. In the worst cases projects fail. We have found that by placing as much effort on these less tangible areas as we do upon “bricks and mortar,” the risk of budget compromise is greatly diminished. How often do we value engineer the building in late design or construction because of an overrun in IT, furnishing budgets, or an intangible issue not even identified during the budgeting process? Identifying and discussing all of the intangibles that may come into play and how to deal with them is beyond the scope of this article. However, it should be said that the exercise requires a disciplined approach, experience and solid cost management skills. uctio ing Bidd c Des mati Sche Cons t Docuruction men ts LOW Deve Design lopm ent LOW on “Given the current economic climate it is to be expected that owners will look more closely than ever at budgets, risk, and the ability to control them.” HIGH kM finiti In most cases the root cause of the problem is a poorly considered and unrealistic budget. General capital projects represent major investments to the project owner. Any organization, public or private, undertaking a capital project does so in support of its core business or mission and it places a maximum value/cost on the project at which it is viable and worthwhile. It is incumbent upon project owners to recognize, and invest adequately in, initial project budget development. HIGH ct De “We are over budget” may be the most unpopular phrase in the construction industry and yet it is one that we hear time and time again. Over the past years Owner Services Group, as cost manager and owner representative, has been brought into hundreds, perhaps thousands, of projects to pick up the pieces after a project has gone “over budget” due to poor initial budgeting. The detail contained in a well-prepared budget should convey the thought and consideration given to its preparation. The framework and format of the budget should enable decision makers to reach consensus objectively on scope and risk issues. In combination the detail and framework will provide a basis for the ongoing monitoring and management needed to stay within project budget and net goals. Transparency, accountability, and the objectivity of the decision making process are thus assured for the project owner. Credibility of the budgeting process is further enhanced if the process is led by an independent third party organization with no subjective interest in design or construction. ©Owner Services Group, Inc. Proje By Ian Parr, President, Owner Services Group, Inc. Project Risk & Cost ign Developing Realistic Budgets at Master Planning/Programming Stages of Design PROJECT COMPLETION An often forgotten but very valuable benefit of an objective well-prepared budget is that it will speed up the decision making process and overall project duration. Initial project definition is usually quicker, and subsequent design and construction proceed without the interruption that invariably occurs when the project goes “over budget”. “It is in the grey areas such as constructability, operational constraints, soft costs as a whole, and project intangibles in particular that initial budgets often stumble.” If escalation is at four percent, savings on a $10 million dollar project due to a three month improvement in project schedule as a result of good initial project definition is $100,000 – not a bad return on investment. This alone is more than enough to pay for a reliable budgeting exercise. Savvy construction owners understand the value of the process and will spend a little more time and money up front when all options are open to avoid big costs later in the project when options are diminished. Ian Parr is president of Owner Services Group, Inc. He can be reached at iparr@ccsos.com. November/December 17 Member News Kwame Building Group Selected for Ameren UE Methane Gas-To-Electricity Project at Missouri Landfill Kwame Building Group has been awarded a contract through Green Companies Inc. to provide design management support on a major landfill gas-to-energy project at the Fred Weber Company Solid Waste Landfill in Maryland Heights, Missouri. Construction is expected to begin in 2010, and the plant is expected to be operational in 2011. The Ameren UE Methane to Megawatts project will be the largest landfill gas-to-electric facility in the state and among the largest in the nation, generating enough electricity for 10,000 homes. Kristine Fallon Associates, Inc. Wins $30 Million GSA Nationwide IDIQ Contract The U.S. General Services Administration (GSA), Public Buildings Services, Physical Capital Asset Management Division has awarded a five-year, $30 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract for nationwide Building Information Modeling (BIM) and related professional services to Kristine Fallon Associates, Inc. (KFA), Chicago. GSA selected 10 teams from over 100 that submitted proposals in June, 2009. The contracts cover a broad range of Building Information Modeling (BIM) services, including technology selection, training, 2D to 3D conversions of architectural, structural, MEP and civil engineering drawings, model checking and analyses, 4D modeling, clash detection, BIM-based energy modeling and cost estimating, 3D Laser Scanning and software development. KFA’s five-year contract covers GSA Zone B, which includes GSA SoutheastSunbelt Region 4, Great Lakes Region 5, Heartland Region 6, and Greater Southwest Region 7. 18 CMAdvisor Chapter News PBS&J + RS&H Team Selected as Lead Design Engineers for Florida Airport Broward County recently awarded the Fort Lauderdale-Hollywood Interna‑ tional Airport (FLL) Expansion of Runway 9R/27L project to the team led by PBS&J + RS&H. The project, an ambitious, $810 million capital improvement effort, is significant because it involves the complete reconstruction of the south runway at FLL. MBP Selects Graham Stewart, PE, LEED AP to Manage Philadelphia Branch McDonough Bolyard Peck, Inc. (MBP) is pleased to announce the addition of Graham Stewart, PE, LEED AP to its team. Stewart will be overseeing MBP’s Philadelphia Branch, leading team members and continuing the office’s growth by diversifying into new market sectors. KBR Selected as CM for a World Record Bridge The Middle Eastern countries of Qatar and Bahrain are teaming up to build the Qatar-Bahrain Friendship Causeway, a $3 billion bridge that will be 13.6 miles long, with 11.2 miles’ worth of causeway interspersed. That crossing will be nearly 24 miles long, which would make it the world’s longest marine causeway. Engineering company KBR from Houston, Texas has been awarded the design and Construction Management contract for the gigantic project. Bossardt Completes Chanhassen High School Designed by Perkins+Will Architects, the 405,000 square foot high school was built to accommodate continued growth in the west metro area. Notable features include a 650-seat state-ofthe-art auditorium, “black box” theater, a large and welcoming student com‑ mons and cafeteria area, “top-loading” football stadium with artificial turf, as well as lecture hall and lounge areas to create a college campus feel. AECOM Technology Buys Ellerbe Becket AECOM Technology Corp has announced its acquisition of Ellerbe Becket, an architecture, interiors and engineering firm that celebrated its 100th anniversary in October. Minneapolis-based Ellerbe Becket employs 450 people in seven offices in the United States and the Middle East. Its office in Kansas City has 50 employees, including 26 architects. The firm ranks No. 10 on the Kansas City Business Journal’s list of area architecture firms. Hoar Program Management Will Oversee Birmingham Zoo Project Birmingham-based Hoar Construction’s project management division was selected after a nationwide search. Construction will begin this month and is expected to take up to 18 months, Hoar said. The 14 acre expansion will create a simulated African savanna in the middle of Birmingham. “Trails of Africa” will be a mixed-species exhibit, featuring African animals, plants and cultural themed motifs in a spacious natural habitat. Employee’s Return Brings New Services to National Construction Consulting Firm Richard Burnham has returned to Trauner Consulting Services, Inc., to head up a new line of service offerings for the construction industry. As one of the firm’s directors, Burnham will leverage his 25 years of hands-on experience to help clients evaluate and implement joint venture arrangements successfully, address the unique and inherent contractual and administrative risks associated with guaranteed maxi‑ mum price (GMP) contracts, and perform due diligence assessments during the corporate acquisition process. 21st Century Classroom Built in 3 Days for NMSA’s Annual Conference The Skillman Corporation constructed a specially designed “21st Century Classroom” at the national conference of the National Middle School Association’s (NMSA) in November. The conference is the world’s largest gathering of educators who deal specifically with young adolescents, ages 10 to 15. New England Chapter South Central Texas Chapter Chapter officers, board members, and committee members enjoyed good food, pleasant company, perfect weather, and a beautiful harbor view at the first annual New England Chapter Social Outing held on August 20. The outing was a great opportunity for members who have contributed their time and efforts to the chapter to take a little time out of their busy schedules and relax with colleagues. In September, the chapter hosted its second Owners’ Forum in San Antonio, focusing on economic factors affecting the area market. Five panel members provided presentations on the San Antonio and National construction industry. Topics included local programs, national growth areas, business financial review, and the national economy. A survey of more than 19 local owners was conducted regarding their planned programs and they also attended the Forum. The Forum featured these presenters and topics: Ralph Jacobs, PE, and his wife Nancy graciously hosted the lobster bake at their residence in Hough’s Neck Quincy. Social committee members Joe Allegro, Anne Gorczyca, PE, Bob Poitrast, and Steve Marshall, CCM, organized the event. Ralph Jacobs cooked the lobster and steamers to perfection with assis‑ tance from grill man Bob Poitrast. Good planning and execution confirmed the committee’s depth of CM experience. The only schedule slippage occurred when it was time to leave – a sure sign that a good time was had by all. And the only complaint noted that evening was from the special guests – the lobsters. The 21st Century Classroom was designed by Fanning Howey of Indianapolis and constructed in three days by Skillman. It was loaded with the latest in technologies and featured students and teachers doing authentic teaching and learning facilitated by these technologies. • Bruce D’ Agostino, CAE, FCMAA, President and CEO of CMAA, who presented findings from the latest CMAA/FMI Owners Survey. • Kevin Bernier, CCE, LEED AP, President and CEO, MOCA Systems, Inc., who discussed Local Owners’ Survey with trends and forecast for San Antonio. • Anthony Stagliano, CPA, CCIFP, Construction Financial Management Association (CFMA) and National Director, Construction Industry Services for CBIZ and Mayer Hoffman McCann P.C., discussing current business financial trends with recommendations. • Cliff Brewis, Honorary AIACC, Senior Director Editorial Operations West at McGraw-Hill Construction/Dodge (MGH/D), gave the “big picture” of the Texas and San Antonio construction market. Left: Bob Poitrast, Chapter Board of Directors member; Right: (with apron on) Ralph Jacobs, PE, Chapter Vice President-Programs; In the background: Chapter member Carl Sciple, PE, CCM. • Ken Simonson, Chief EconomistAssociated General Contractors of America (AGC). Current construction economic conditions and future material pricing trends. More than 300 people from CMAA, AGC, AIA, and SAME attended, making the Forum extremely successful for the Chapter. Bossardt Corporation has completed construction of the new $93 million Chanhassen High School for School District 112, serving the communities of Carver, Chanhassen and Victoria. Continued on page 20 November/December 19 Chapter News President’s Corner Continued from page 19 Consistent Outreach Pays Off in a Productive 2009 Southern California Chapter Colorado State University What a day the Southern California Chapter had at the Industry Hills Golf Club at the Pacific Palms Resort! More than 300 of CMAA Southern California’s best golfers and guests played on two different courses. The golfers had a great lunch, limitless driving range balls, a valet golf bag service, and give away items. The consensus was that it had been a great day for the 5th Annual Golf Tournament and a great day for the Chapter’s scholarship fund. The Student Chapter at Colorado State University organized a successful handson workshop attended by more than 100 CM students. Speakers included Baris Lostuvali, Senior Project Manager, and Andy Sparapani, a Virtual Design and Construction Specialist, who are current leaders in the construction of the Cathe‑ dral Hill Hospital, a billion dollar project in San Francisco. They introduced the students to lean production, showing how lean methodologies have not only saved 12 million dollars off their original budget but also may reduce the cost of the hospital by another 15% without compromising the quality and performance of the entire building. This tournament has become a tradition of the Southern California Chapter to fund its scholarship program. The money raised each year is used to fund scholarships to college students from local colleges pursuing degrees in Construction Management. From this tournament and the efforts of the sponsors and volunteers, more than $20,000 was raised for the scholarship fund. Virginia Tech Student Chapter The Chapter has launched a new website. Visit www.cmaa.org.vt.edu to see how CMAA is growing with students at Virginia Tech! The chapter also participated in Make a Difference Week. More than 25 students helped build a fence around the children’s playground at the United Day Care Center in old town Fort Collins. The fence provided kids with safe boundaries to play and learn. As a delightful detail, the children ages 1– 3 of the daycare created thank you cards that were colored “in and out of the lines” for the CMAA at CSU volunteers. www.cahs.colostate.edu/cmaa By Bruce D’Agostino, FCMAA, CAE CMAA’s 2009 National Conference in Orlando was an ideal climax to the year, for several reasons. First, we were excited to welcome Pennsylvania Gov. Ed Rendell, who accepted our award as Person of the Year and spoke at the awards luncheon. His exhortation to CMAA members to “make the clarion call in America’s home towns” for a new commitment to infrastructure improvement was timely and very well received. Gov. Rendell accepted CMAA’s invitation mainly because he recognized, in our membership, a critical audience for his message. CMAA is a unique organization in bringing together major owners and leading service providers who share a strong focus on infrastructure. Our members know how to plan and execute complex projects. They share a commitment to transparency, accountability and professionalism. Students working on the fence Our invitation to Gov. Rendell was part of an ongoing effort to strengthen CMAA’s relationships with many other organizations and leaders in Washington. Gov. Rendell is one of three co-chairs of Building America’s Future, an infrastructure advocacy group also led by Gov. Arnold Schwarzenegger and Mayor Michael Bloomberg. BAF’s senior policy advisor spoke at the Leadership Forum in Scottsdale in May. Later, largely based on the favorable impression we made in Arizona, BAF joined as a supporting organization for our first Water Summit in July. Professional Development Calendar Becoming a Certified Construction Manager (FREE WEBINAR) BIM for Owners: Using COBIE in Construction Management and Post-Construction January 7, 2010, 2:00 – 3:00 pm EST January 28, 2010, 2:00 – 3:00 pm EST How to fill out the application and navigate the CCM process successfully. How to maintain data created during design stage, enhance it during construction and commissioning, and incorporate into Facility Management (using COBIE). Beyond the Presentation— Effective Q & A and De-Briefing January 14, 2010, 2:00 – 3:00 pm EST Owners Forum 2010 How to manage the Q&A process and gain maximum feedback from a debrief. May 2–4, 2010, Atlanta, GA 20 CMAdvisor The governor saw the importance of CMAA’s involvement, however, in large part because we reached out to him. When we invited him to be our Person of the Year, it was by no means certain that he would accept. Water Summit July 12–13, 2010, Kansas City, MO CMAA’s second Water Summit offers expert insight into the complex, urgent water issues facing our nation. See the full schedule of future CMAA PD events. We took every opportunity to communicate with BAF about our support for its mission. We endorsed federal legislation creating a National Infrastructure Bank (a key priority for BAF) and invited its sponsor, Rep. Rosa DeLauro, to contribute a by-lined article on the bank for CM Advisor. We made sure BAF knew how deeply and productively involved our members are in infrastructure programs. A number of our member firms, based both in Pennsylvania and elsewhere, communicated with the governor to support our invitation and convince him that, in effect, CMAA was “worth getting to know.” As a result, we have crafted a very important relationship. We have been working to build similar bridges to Capitol Hill, strongly supporting Rep. James Oberstar (D-MN) in advocating a comprehensive new surface transportation authorization bill. We have stepped up our participation in the Water Infrastruc‑ ture Network (WIN), which focuses on strengthening funding for water and wastewater projects nationwide. One of the key constituent organizations of WIN, the National Association of Clean Water Agencies (NACWA), has also emerged as an ally of CMAA. NACWA’s executive director spoke at the Forum in May, and NACWA also supported the Water Summit. “Clearly, we are delivering value for our members. We will continue to innovate and not merely ‘ride out’ the tough times.” So Gov. Rendell’s appearance in Orlando was one indication of how successful CMAA has been in 2009, despite difficult economic challenges. Another indication was the sheer size of the event. We drew more than 750 registrants and exceeded budget targets for registration, sponsorship, and exhibitor participation. And that’s just part of the story. In late summer, CMAA membership rose above 5,700, the highest level we have ever reached. We’ve also achieved record numbers of CCMs and CMITs. Clearly, we are delivering value for our members. We will continue to innovate and not merely “ride out” the tough times. The Owners Forum in Atlanta in May is a prime example: A distinctly different new event designed to bring owners and service providers together to focus on owner priorities and needs. CMAA’s innovation and service culture help the association to attract and retain members – an impressive 92 percent retention rate last year! We’ve been benefiting in recent years from a very positive, self-reinforcing cycle: Service and innovation create more member involvement, which in turn supports more creativity in association programs. Let’s keep this upward spiral going, especially in the next several months as we move through our 2010 membership renewal season. CMAA has raised its voice and its profile. If you stay involved… or become involved…we can achieve even more. This unique new event puts owner priorities and needs in the spotlight. November/December 21