CMAdvisor Advancing Professional Construction and Program Management Worldwide Is Security the Enemy of Collaboration? Owners, “Megas” Boosting CMAA Rolls May/June 2011 Volume XXX, No. 3 Leadership strategies and green approaches for building better buildings. Contents 6 10 May/June 2011 Volume XXX, No. 3 Is Security the Enemy of Collaboration? When people cite liability exposure and other legal risks as an impediment to true collaboration and Integrated Project Delivery, are those concerns real? What risks really do arise when openness collides with proprietary information? Owners, “Megas” Boosting CMAA Rolls A number of leading owner organizations have recently joined CMAA, and large organizations are expanding their membership through the mega-member program to include their entire staffs. Result? A major surge in CMAA membership. IN THIS ISSUE OF CERTIFICATION: ANSI Commends Management of CCM Program From planning and executing in the field to juggling responsibilities on the fly, Construction Supervision fosters preparedness with a broad range of supervisory situations one is likely to encounter on a commercial, residential, industrial, or institutional construction project, and offers sound advice for solving the most complex management issues. RSMeans 978-0-87629-261-7 Paper • 480 pp. • $99.95 This Third Edition has been updated with the latest in green building technologies, design concepts, standards, and costs. The chapters, case studies, and resources give readers practical guidance on all aspects green building, including materials, rating systems, guidelines, health goals, financial strategies, and more. COLUMNS 5 Chairman’s Report By David R. Conover, CCM 29 President’s Report By Bruce D’Agostino, CAE, FCMAA DEPARTMENTS 12Professional Practice Corner 16 Legal Corner 18 News 20 Foundation To order, visit www.wiley.com/go/construction For media inquiries, visit www.wiley.com/go/press 22 Certification Cover photo and above photos: New Meadowlands Stadium, East Rutherford, NJ, 2010 CMAA Project Achievement Award Winner. Photos courtesy of Skanska USA. 24Roundup CMAdvisor May/June Jerald L. Rounds, Robert O. Segner 978-0-470-61496-9 Hardcover • 464 pp. • $90.00 Green Building: Project Planning and Cost Estimating, Third Edition 3 Construction Supervision This year’s audit of the CCM program by the American National Standards Institute resulted in two commendations from ANSI for aspects of how the Construction Manager Certification Institute is running the program. President and Chief Executive Officer Bruce D’Agostino, CAE, FCMAA MWH Constructors teams with Editor John McKeon the communities in which we serve, Contributing Writers Kathleen Davenport Martha Montague providing innovative construction solutions and management Design TGD Communications, Inc. expertise. Our philosophy of giving back is exemplified by stimulating the local economy CMAA is a construction industry association of 7,000 firms and professionals who provide management services to owners who are planning, designing and constructing capital facilities and infrastructure projects. and partnering with local firms. Our reputation for teamwork has been recognized by the Associated General Contractors of America. STRATEGIC Our Mission is to Promote and Enhance Leadership, Professionalism and Excellence in Managing the Development and Construction of Projects and Programs. SERVICES: CM-AT-RISK CONSTRUCTION MANAGEMENT CMAdvisor, published bi­‑monthly by CMAA, reports on and follows the industry as a service to its members. Submission of articles, ideas and suggestions is appreciated and encouraged. DESIGN-BUILD TEAM.Work 7926 Jones Branch Drive, Suite 800 McLean, Virginia 22102-3303 USA Phone: 703.356.2622 Fax: 703.356.6388 Email: info@cmaanet.org Web: www.cmaanet.org CMAA ©Copyright 2011, ISSN 1084-75327 Reproduction or redistribution in any form is forbidden without written permission of the publisher. mwhglobal.com CMAA members receive this newsletter as a member benefit. For advertising information, contact Tom Egly at tom.egly@tgdcom.com. What Should CMAA Be Like? By David R. Conover, CCM, HDR, Inc. CMAA’s Board of Directors has recently completed its annual strategic planning exercise. Of course, no organization needs, or should do, a full-scale strategic plan every year. Rather, the leadership should take stock each year of how well we are progressing toward our established goals and what fine tuning, if any, our existing plan may require. Our board addresses these questions each spring to provide staff with specific guidance in planning next year’s activities and budget. The planning process is led by the probable chair for the following year: I led it in 2010, and Ron Price, CCM of Parsons Brinckerhoff has had the helm this spring. To be most effective, strategic planning needs to get past numbers and examine principles. Those principles spring from CMAA’s mission: to promote and enhance leadership, professionalism and excellence. We’ve become accustomed to ever-growing membership at CMAA. But successful strategic leadership doesn’t ask, “How many new members do we want this year?” Instead, we ask, “What should our membership be? What mix of members will best enable us to achieve our mission?” Once we have the answers to these questions, we can proceed to ask, “What kind of association do we have to be in order to attract that ideal mix of members?” We have actually been working in this way for quite some time. Consider some of the innovations we have recently made in our basic membership structure. Creating a new category for mid-sized owner organizations has enabled us to reach out to state Departments of Transportation, transit agencies and similar prospects who will benefit from involving up to 30 of their personnel in CMAA education and other activities. The Architect of the Capitol and Massachusetts Port Authority were among the first owner organizations to advocate and take advantage of this option. Similarly, when we launched the “mega” membership category late last year, the goal was to offer a bundled, comprehensive package that would meet the needs of large organizations who want to propagate our Standards of Practice and Professional Development resources throughout their ranks. These organizations want a complete solution at a single price, and that is what CMAA has provided. Its value is demonstrated by the fact that our 10 mega members have so far enrolled nearly 2,000 additional individuals as CMAA members under their umbrellas. That’s a critical influx of talent and energy. What other initiatives will we need to launch in the future? Our annual strategic planning process, fueled by ongoing attention to our dynamic marketplace, will help us continue to answer this question successfully. CMAdvisor May/June Chairman of the Board David R. Conover, CCM HDR, Inc. CHAIRMAN’S REPORT 5 CMAdvisor Is Security the Enemy of COLLABORATION? By John J. McKeon “People seem to use the legal concerns as almost a crutch. When you work through the legal issues, they’re manageable,” says Richard H. Lowe, a partner in Duane Morris LLP, a law firm specializing in construction issues and litigation. BIM is a key enabler of collaboration, but Lowe says it’s important to keep its impacts in perspective. Even though there has been a lot of discussion of legal liabilities arising from shared BIM models, Lowe notes that no major lawsuits stemming from BIM have been reported. Moreover, “just because an issue is present in the 3D world doesn‘t mean it isn’t there in the 2D world,” he says. “I don’t think you can make a convincing argument that there are more legal risks in the 3D world.” 6 CMAdvisor May/June Concerning responsibility for changes in BIM models, Lowe says the basic principle is very simple: “If you add it, you own it. “Another issue is just that there is more collaboration on how to arrive at the end product, a good project, and from that people infer the concern that the line between design and construction is being blurred, or the difference between a general contractor and a subcontractor,” adds Lowe. He notes that model documents such as the ConsensusDOCS BIM Addendum (which is endorsed by CMAA) contain the legal principles to “help legally maintain each person’s proper status in the project.” Todd J. Marlin, managing director at Navigant Consulting, says concern for the protection of private data is another area in which risks may be overstated. “As organizations share information, both internally and externally, there are increased security risks,” he says. “But by having the proper safeguards in place, you can mitigate those risks.” A decade ago, the 2001 CMAA National Conference in New Orleans featured a presentation entitled “Integrated Architecture, Engineering and Construction Services: How To Do It.” It was delivered by Chuck Kluenker, CCM, FCMAA, with extensive input from Chuck Thomsen, FAIA, FCMAA, who has researched, studied, written and spoken on this and related topics for the last 20 years or more. Today, IPD is one of the industry’s hot topics. The 2001 presentation captured a lot of what is being talked about now.” As examples, here are some extracts from the 2001 paper. The “Master Builder” Days Fifty-plus years ago, most intellectual content in a design was delivered by the A/E. Now there are two tiers of intellectual content: that held by the A/E and that held by specialty subcontractors, manufacturers and suppliers. The traditional design/bid/build process is a barrier to teamwork with subcontractors and suppliers during design. The contractor’s incentive is to maximize profits through design ambiguities, errors and changes. The contractor’s procurement strategy is the primary skill needed for selection, the news on final cost comes late, and the process takes too long. The process is legally frail, and the resulting conflict and litigation inhibit collaboration between the owner, A/E and contractors. As buildings become ever more complex, specialization, fragmentation and industrialization will continue. More people and companies are involved, the required intellectual content is dispersed, and there is an ever-increasing need for communication and collaboration. CMAdvisor May/June How much of this collaboration risk is real, though, and how much is mainly perceived? The industry is working out answers in two critical areas: Fear of liability resulting from other team members’ actions, and security of data in a “sharing” environment. The More Things Change 7 Moving toward Integrated Project Delivery is less a matter of “taking the plunge” than of wading, step by step, into an ever-deeper commitment. Even though the water may feel fine, many would-be swimmers still wonder what reefs, sharks and other hidden dangers they may be courting. Once the GMP is accepted, the AEC can begin with construction, even though the design is not complete and all subcontracts and supply contracts are not procured. The earlier in design that the GMP is established, the higher the AEC’s and owner’s contingencies. Key Approaches to the AEC’s Management Responsibilities During construction, the AEC manages all subcontractors and suppliers and provides quality control. All subcontracts, subcontractor management and payments are open to the client. Because the AEC is compensated by fee only and does not get a percent of the construction cost or a portion of any savings, conflict of interest is minimized and the professional relationship is maintained. The integrated approach provides cost, schedule and quality guarantees without moving the AEC away from the owner’s side of the table through: • Qualifications-based selection • Negotiated fixed fee • Limited or no use of incentive clauses • If used, incentive clauses that do not create perception of, or actual, conflict of interest • Careful project definition • A collaborative relationship with subs • Open-book procurement • No mark-ups • All savings accruing to the owner • Complete owner access to all aspects of the project The owner may decide to bond subs and suppliers, but not bond the AEC. This will save a little money, and, more importantly, help keep the AEC in the owner’s corner should problems arise. Performance risk is handled by the bonds on subs and suppliers, and by being certain they are not overpaid. 8 CMAdvisor May/June So team relationships are not strained by self-interest, the AEC remains on the owner’s side of the table throughout the project, and relationships with subs and suppliers are improved. Cost control is much more effective, as there is regular feedback during design as subcontracts and supply contracts are progressively bid. If early bids come in high, the subsequent design is developed to a lower budget. The converse is also true. In this way, small, incremental corrections can be made during the entire design process. We have more, but smaller and less painful corrections that the typical big one-time redesign that often comes after a Design/Bid/Build project comes in over budget. Schedules are developed during design with subs and suppliers. These are incorporated into the overall design/procure/construct/occupy schedule. Scheduling information and commitments are much more reliable, and long-lead items more readily identified. This collaborative approach is commonly used in the private sector, and can be used with any public entity that uses the CM at Risk contracting approach. Most of the benefits of IPD can be realized without stepping outside of commonly-accepted contract approaches. Marlin continues, “It’s necessary to monitor and control to make sure the people who have the information are authorized to have it.” In this vein, he suggests people need to be aware of the tools that are already widely available. “Some very robust security is already built in (to software and operating systems). It’s just a matter of implementing it properly. Take the time to understand the controls in place to safeguard your information.” In the long run, solving these perceived problems means really accomplishing the climate of trust and mutual support so essential to true IPD. Owners are pressing for more collaboration and leadership in clearing away barriers and improving project delivery. “I don’t think security is the enemy of collaboration,” says Marlin. “It could be the foundation of collaboration.” John J. McKeon is Vice President of CMAA. He can be reached at jmckeon@cmaanet.org. Chuck Thomsen, FAIA, FCMAA, author of two books on Program Management, says the clear benefits accruing to owners from collaboration make not collaborating a suicide strategy for designers, consultants and contractors. “Most of our buildings are built by owners with continuous building programs. Many of these serial builders simply don’t tolerate members of the project team that won’t share information,” Thomsen says. These owners are leading the development of secure methods for sharing project data. “The most sophisticated serial builders host the project information on their servers or in the cloud,” Thomsen says. “It may be accessed by a project team with the proper credentials. That saves time, reduces errors and gets everybody on the same page.” Owners often also insist on ownership of work products like plans and specifications, shop drawings, RFIs and progress pictures. Thomsen says owners should provide reasonable protection for the creators of these products. For example, “an owner shouldn’t reuse project information on a subsequent project without a waiver of liability for the author.” CMAdvisor May/June At some point during design the AEC provides a Guaranteed Maximum Price (GMP) for design and construction. This is a combination of negotiated and hard-bid subcontracts and supplier contracts, an estimate of the value of the work yet to be procured, a budget for general conditions, the AEC’s overhead and profit, bare cost of design and management labor, and a contingency based upon the level of certainty of established contracts and un-bid work. After all, as Marlin puts it, “Somebody could walk out with your plans on paper just as easily as they can walk out with your plans on a USB drive.” 9 Guaranteed Maximum Price NEW MEMBERS BUILD A BIGGER, BETTER CMAA CMAA 5-Year Membership Growth Chart 8,000 7,380 7,500 7,000 CMAA’s membership has been changing in both size and composition, and these changes promise to help the Association become even more relevant and valuable in the future. 6,500 Among the most visible changes in CMAA is the rising profile of owner members, both organizations and individuals. Owners now make up about one-fifth of CMAA’s membership. Since last April, owner membership has grown by 35 percent! 5,000 In just the last four months, new owner organization members have included the San Francisco Bay Area Rapid Transit System, the Tarrant Regional Water District in Texas, MTA Bridges and Tunnels in New York, the New York School Construction Authority and the Northeast Ohio Regional Sewer District. 6,470 5,983 6,000 5,470 5,500 4,500 4,701 2007 2008 2009 2010 2011* At the beginning of 2011 CMAA launched a new membership category for mid-sized owners, which would allow these organizations to involve more of their people in CMAA for a fixed dues payment. Four major owner members stepped up immediately to this higher level of involvement: The MTA New York City Transit Authority, the Architect of the Capitol, the Massachusetts Port Authority and U.S. Customs and Border Protection. One owner member, the U.S. Department of Veterans Affairs, went even further and signed up as a mega-member, enabling them to enroll an unlimited number of individuals. “Owners are embracing CMAA because they’re the ones with the most to gain from improvements in project and program execution,” said CMAA Chairman Dave Conover, CCM, of HDR, Inc., at the recent Owners Forum in San Antonio. “They recognize the critical role of Standards of Practice and Construction Manager Certification in delivering these improvements, and they want to be part of the movement.” CMAdvisor May/June The other big membership news is the dramatic growth in the number of individuals becoming active in CMAA as a result of their organizations’ becoming “mega” members. The mega membership category permits a company to enroll an unlimited number of individuals, and have unlimited use of such resources as CMpat™ and CMAA’s SOP training materials. CMAA’s 10 mega members now account for more than 2,000 individuals. Paul Nelson, CCM, of The Doe Run Company, chair of CMAA’s Membership Committee, points out, “As these new members become active in CMAA, attending conferences, serving on committees, working in their chapters and in other ways, they will bring an important infusion of new energy and new ideas that will help CMAA continue to grow in value as well as size.” *The numbers listed are as of the end of each calendar year, except for 2011; this number is as of May 6, 2011 11 10 CMAdvisor May/June CMAA also has welcomed some prominent CM/PM service providers as members, including CB Richard Ellis Group and J. M. Waller Associates as large corporate members and Doster Construction Company, Holt Construction and T. B. Penick & Sons in the mid-sized corporate category. PROFESSIONAL PRACTICE CORNER Developing Project Controls for a Large Transit Program By Vance Tsiamis, PE, CCM, PSP 12 CMAdvisor May/June The Maryland Transit Administration (MTA) is a provider of transportation services such as local buses, Metro subway, light rail and MARC train for the Baltimore metropolitan region and Maryland. MTA has completed draft environmental impact study (EIS) documents for two corridors for potential transit improvements in the region— the Red Line and Purple Line, totaling $2.2 billion. These consist of two passenger rail lines, one primarily in the City of Baltimore and the other in Montgomery and Prince George’s counties in Maryland, neighboring Washington, D.C. Each corridor will be partially financed and may be owned by MTA, who is responsible for planning and environmental studies and will take the lead in design, acquiring of all property, preparing and executing contracts for construction (as well as implementing the commitments noted in the final EIS and record of decision). The current Red Line Light Rail locally preferred alternative (LPA), consists of nearly 15 miles of rail, four miles of tunnel, one mile of aerial structures and 10 miles of surface alignment. The east-west alignment will connect the western suburbs and major employment hubs (including the Social Security Administration Headquarters) with Baltimore City’s Inner Harbor and the growing eastern part of the city (including Johns Hopkins University Hospital’s Bayview campus). The Purple Line Light Rail LPA consists of 16 miles, will connect sectors of two urban counties and provide access Both projects will enter preliminary engineering in 2011, with a Record-of-Decision currently scheduled for late 2013/early 2014. Accordingly, this is an outstanding example of where an owner engaged the Program Manager early in the pre-design phase to assist managing the myriad of activities required to advance this much-needed project to construction. “Early in the project life cycle, it is imperative that the project control procedures are developed and implemented. In this case study, identification of the project control process began during the planning phase.” The MTA retained a Program Management Consultant (PMC) team and General Engineering Consultant (GEC) team for each project. The PMC is responsible for instituting systems, procedures and reports to assist MTA with cost control and management, funds management, schedule maintenance, document control, progress reports and Construction Management. The GEC is responsible for preparing the Final EIS and design and the preparation of contract documents. Although multiple teams, with multiple firms, constitute the PMC and GEC entities, the MTA requested a centralized document management system (DMS) be implemented for both projects. This system will implement a coordination, approval, control and distribution process for all policies, procedures and documents developed for the program. In order to determine an acceptable DMS for these programs, a project controls steering committee was created which included scheduling, contract Baltimore’s new Red Line, entering preliminary engineering in 2011, will link western suburbs to major employment centers in the Inner Harbor and eastern parts of the city via 15 miles of new track, both in tunnels and above ground. CMAdvisor May/June Project Overview to four Metrorail (DC’s subway) lines, two MARC commuter train lines, AMTRAK and local bus routes. The alignment is predominantly surface, with one tunnel section. 13 Project controls are the lifeline of any project. They are particularly critical on mega projects that include a large number of project participants of varying disciplines and requirements for document control. Early in the project life cycle, it is imperative that the project control procedures are developed and implemented. In the following case study, identification of the project control process began during the planning phase. oordinating with Maryland SHA orking to PROFESSIONAL address streetscape and PRACTICE CORNER edestrian issues The steering committee was charged with leveraging MTA’s investment in technology by developing a system that would not only serve the Red/Purple Line programs, but also future projects, and support the agency’s current capital program. The committee was formed to determine the technology platform and determine the most appropriate systems. Numerous parameters were studied by the committee, including: • Industry Standards University of Maryland • Successful Implementation on Other Programs • Cost and Licensing Structures • Compatibility with Other Systems The group gathered information by assigning team members to attend workshops, invited local firms to make presentations to the committee, dispatched members to interview MTA staff, PMC/GEC staff and other agencies that managed similar programs, and brought back to the committee information learned at conferences and association meetings. The members shared lessons learned from workshops they attended, conducted phone interviews with owners of similar mega projects and listened to presentations from managers at local mega projects. For example, the $2.4B award-winning Woodrow Wilson Bridge and $2.6B Intercounty Connector projects are both very successful, and have very different project controls systems. 14 CMAdvisor May/June Project Control Categories The steering committee divided into subcommittees to study distinct areas of project controls to include risk/cost management, document control, cost estimating, BIM/ CADD and schedule. Each subcommittee performed detailed research, identified risks and made recommendations to the committee. In summary: The proposed Purple Line in Montgomery and Prince George’s Counties, Maryland, including a stop on the campus of the University of Maryland, College Park, is an example of an owner engaging the Program Manager early in the pre-design phase to assist managing the myriad of activities required to advance this much-needed project to construction. • The risk/cost management subcommittee concluded that Primavera Risk Analysis software would offer the best solution along with a data warehouse of costs developed in-house from recent projects and individual experiences. • The document control subcommittee recommended the use of MTA’s current ProjectWise system for final storage of all documents; including CADD files/record drawings, • The cost estimating subcommittee did not recommend a single software package, but is considering using Timberline for heavy bid items, and planned to compile historical data for pay items, unit costs and bid tabulations. • The BIM/CADD subcommittee recommended BIM use on a focused group of projects including maintenance shops, stations and certain sections of track. In selecting the projects, they recommended the users study aspects of existing facilities, the infrastructure, impacts to the community and the stakeholders involved. When BIM made sense, the committee recommended the use of Bentley products. • The schedule subcommittee’s software recommendations included Primavera P6 – latest version, and P6 Web. The committee recommended that the PMC should control the master schedule during the design phase, and potentially provide contractor access during the construction phase. Additionally, P6 should be hosted by a third party. Implementation The project controls committee is now in the process of completing their assessment by defining the roles and responsibilities of the various team members in the PMC and GEC teams, along with MTA staff, in regards to each of the five areas for which systems were developed. An outcome of that work will include the reporting requirements, a definition of required hardware and software, and a schedule for deployment along with required training. A Scope of Work and Request for Proposal will be developed, and implementation services will then be procured. The process to identify and implement the appropriate software and systems for document control is tedious and can take on average anywhere from six to nine months. However, the need is immediate. It takes a collaborative effort to ensure that the implementation occurs quickly and that the needs of all project participants are taken into consideration. Our group insisted that all “egos be checked at the door.” It was imperative that all options were explored quickly and concisely. Our primary goal was to provide MTA with the means and method to implement a project control system for their program—a system that is both cost efficient and sustainable. Vance Tsiamis, PE, CCM, PSP, is project manager with RK&K, based in Baltimore, MD. He can be reached at vtsiamis@rkk.com. CMAdvisor May/June Project Controls Scope of Work as CADD standards were already in place. The committee also recommended the use of Primavera Contract Management software for document control such as submittals, correspondence, RFI tracking and meeting minutes. 15 administration and cost control experts from MTA and both PMCs. With any such committee, each professional came to the table with their own preferences, lessons learned and ideas for what would work best for the Red and Purple Line program. LEGAL CORNER Mediation: Common-Place Yet Misunderstood? Answers to Three Frequently Asked Questions By Christopher Anzidei, Esq. • Are contract provisions that require non-binding mediation enforceable? • Why should I invest valuable time and resources in a non-binding mediation process? • How can I maximize my chances of success in mediation? The Enforceability of Non-Binding Mediation Provisions Clients also ask, “While I may be required to attend mediation, why should I devote any significant time or resources on non-binding ADR?” While there is no guarantee that mediation will be successful, it will undoubtedly fail if one or both of the parties are not invested in the process. So why invest in mediation? There are many reasons. Construction disputes are usually complex and expensive to litigate. Judges, however, are simply too busy to devote any substantial time to your case and jurors typically struggle to grasp the details. In contrast, a qualified construction mediator will have the expertise to assist in evaluating your case and, just as importantly, will dedicate his/her time to your mediation until the process is exhausted. Finally, the ADR process represents your last opportunity to control the outcome of your dispute. CMAdvisor May/June 16 Introducing CMpat™ CMAA’s Practitioner Assessment Tool “Construction disputes are usually complex and expensive to litigate... a qualified construction mediator will have the expertise to assist in evaluating your case.” Many clients have asked, “If the ADR process is nonbinding, can we skip ADR and go straight to court?” The answer is usually “no” unless all affected parties agree to waive this requirement. While each case will turn on the specific contract language and applicable law, courts generally enforce provisions that require parties to submit their disputes to non-binding ADR. This is especially true where the contract provides that ADR must be conducted as a “condition precedent” to filing a lawsuit. In such instances, some courts have ordered a stay of the prematurely filed lawsuit to allow for mediation while other courts have dismissed the lawsuit altogether for failing to exhaust remedies. • Assess your case beforehand. Your preparation also should involve assessing both the strengths and weaknesses of your own position. This pre-mediation homework will assist you greatly in setting your goals, managing expectations and privately evaluating offers once the exchanges begin. Chris Anzidei is a construction lawyer and founder of the Law Offices of Christopher Anzidei, PLLC in Vienna, Va. He can be reached at chrisanzidei@anzideilaw.com. CMAA’s new CMpat™—makes it easy to: •Record and verify your experience for the CCM. •Convey your qualifications to employers and clients. •Plan your future professional development needs. This simple, powerful career management tool helps you gauge where you are today, where you want to be, and how to get there. Tips for Maximizing the Success of Your Mediation CMpat is available to CMAA members for just $75 annually. Clients always ask, “What do we need to do for mediation?” Here are three tips for maximizing your chances of success: • Be prepared. This maxim is not just for Boy Scouts. Even though mediation is non-binding, you should prepare as if it were a court hearing. A well-planned, persuasive position paper or See how CMpat works and start using it today! CMAdvisor May/June While non-binding mediation is perhaps the most prevalent form of ADR, it is often misunderstood. This article seeks to answer three of the most frequently asked questions related to mediation: The Benefits of Mediation “The ADR process represents your last opportunity to control the outcome of your dispute.” • Leave emotional baggage behind. Every troubled project has baggage—a reneged “handshake deal,” embarrassing mistakes, personality conflicts. Both parties would be well served by sticking to the construction problems at mediation and leaving behind any emotional baggage. Emotion won’t likely sway the mediator, and it could drive the other side away from the bargaining table before “best and final” offers are exchanged. 17 It has become commonplace for construction contracts to include a provision that requires the parties to utilize some form of alternative dispute resolution (ADR), most often mediation. The term “ADR” is a broad label that is generally used to describe any process conducted outside of the courtroom. An ADR proceeding can be either non-binding, such as mediation, or binding, such as arbitration. Other ADR methods include dispute review boards, “direct discussions” among project executives (a feature of the new ConsensusDocs), and “project neutrals.” presentation can drive settlement by educating the mediator and framing the discussion favorably for your side. Similarly, you should be prepared to rebut the other side’s anticipated arguments. An effective response can win over the mediator and demoralize the other party, often softening their settlement stance. NEWS CMpat™ Enlists First Users CMAA in “Non-Partisan” Infrastructure Push CMAA’s new CM Practitioners Assessment Tool (CMpat™) has attracted its first wave of users, with professionals at American Infrastructure, ARCADIS-US, Balfour Beatty US, Heery International, Parsons, Jacobs, Siegel Construction and numerous other organizations signing up to start using the streamlined, online professional development resource. CMpat is designed to make it easy for participants to keep track of their experience and assess their own progress toward achieving the Certified Construction Manager (CCM) credential. In addition, management can use CMpat organization-wide to measure the qualifications of their staff, communicate those qualifications to clients and prospects, and identify training needs. “The CMpat program allows me to document my CCM related experience while it is still on my mind instead of years later when completing the CCM application,” says Walter Fedrowitz, CMIT, a project engineer at American Infrastructure in Glen Allen, VA. As they enter more experience in the system, participants progress through CM Levels 1 to 4, with each level requiring a supervisor to review and approve the participant’s submissions. “The system makes it easy to have your adviser or mentor look at what you have submitted and approve,” notes Tiger Nigamatzyanov, CMIT, of Siegel Construction in Arlington Heights, IL. “I think this is a huge move for CMAA towards a Web-based presence.” 18 The Steps are former Capitol Hill staffers and other Washington “insiders” who combine skits and song parodies to lampoon the prevailing political issues and wisdom, have been featured on NBC, CBS, ABC and PBS, have performed for the last five presidents, and recorded 26 albums, including their latest, I’m So Indicted. Most cast members have worked on Capitol Hill; some for Democrats, some for Republicans, and others for politicians who firmly straddle the fence. No matter who holds office, there’s never a shortage of material. Says co-founder Elaina Newport, “Typically the Republicans goof up, and the Democrats party. Then the Democrats goof up, and the Republicans party. That’s what we call the two-party system.” The National Conference & Trade Show takes place November 6–8 at the Grand Hyatt Hotel in Washington, DC. The educational program for the National Conference will explore the theme “Building on the Foundations of Professional Practice,” with tracks of sessions devoted to each of four key roles played by Construction Managers: The CM as Leader…Team Builder…Innovator…Manager. Other highlights of the event will include the Industry Recognition Banquet on November 8, when Project Achievement Awards will be presented along with individual honors including CMAA’s Distinguished Service and Distinguished Owner Awards and the Person of the Year. WATCH NOW Known for putting the “mock” in democracy, the Capitol Steps have been bringing levity to political headlines for 30 years with performances like this one. Boxer emphasized the non-partisan character of the coalition supporting infrastructure. “I’m standing here with people who tried to beat me, really tried to beat me,” she said, alluding to the Chamber’s Donohue. “When it comes to infrastructure,” she added, “there’s a different atmosphere.” Introducing: CMAA’s First “Rising CMs” Conference The inaugural “Rising CMs” Conference, set for Saturday and Sunday, November 5–6, is designed for active CMAA student members, seniors and second semester juniors, and entry level CMITs. It will incorporate an opening plenary session, a job fair and networking function, and facilities for private interviews between rising CMs and prospective employers, and a schedule of breakout sessions. Individual sessions will address topics like how to use CMpat, professional networking skills and an overview of the CMIT program. “CMAA needs to be vertically integrated through a pipeline to the student chapters,” notes Prof. Jesus M. de la Garza of Virginia Tech. “For example, the ideal time to become a CMIT is in the last semester of the students’ senior year; for these CMITs, becoming CCMs will be a natural and logical progression. “The Rising CM Conference is the first of its kind,” de la Garza adds, “and its primary purpose is to actively engage the potential from the student chapters and plug them into the national context. The students today will be the members of the CMAA national and regional chapters tomorrow.” CMAdvisor May/June CMAdvisor May/June The Capitol Steps, veterans of a quarter century of bipartisan political satire, will headline the opening breakfast of the 2011 CMAA National Conference & Trade Show in Washington, DC. Fedrowitz also observes that “the CMpat program fits perfectly with the CMIT program. Once you enter your time and experience, your supervisor is notified to confirm and sign off on the experience. The program tracks your progress and because it gets your supervisor involved, it encourages a continual dialog on career growth and development.” Joining Boxer are (left to right) U.S. Chamber of Commerce President and CEO Thomas J. Donohue, Mesa, Ariz. Mayor Scott Smith, Rep. John Mica, Los Angeles Mayor Antonio Villaraigosa and AFL-CIO President Richard Trumka. 19 “Capitol Steps” Troupe to Highlight National Conference in DC Sen. Barbara Boxer speaks to reporters and advocates of infrastructure investment at a recent Capitol Hill news conference to promote “America Fast Forward,” a national initiative modeled on Los Angeles’ “30/10” program. CMAA joined in supporting America Fast Forward and attended the news conference. STANDARDS CERTIFICATION LEADERSHIP FOUNDATION Program Management 2.0: New Thomsen/Sanders Book Revisits a “Milestone.” Professional Construction Management based on CMAA’s Construction Management Standards of Practice will improve your project outcomes and build your business. The CMAA Foundation has earned nearly $30,000 in the last three years from sales of Charles Thomsen’s book, Program Management: Concepts and Strategies for Managing Capital Building Programs. Certified Construction Managers™ deliver these values on every job, every day. Now, Thomsen has teamed with co-author Sid Sanders (a highly experienced owner of large and complex construction programs) for a fresh and updated look at this critical topic. Their new book, Program Management 2.0, has just been published by CMAA and once again, the authors have assigned the copyright and all revenue from the book to the Foundation. CMAA is the home of professional Construction Management. Learn more at www.cmaanet.org/enr. “This is an extraordinarily generous gesture by Chuck Thomsen and Sid Sanders,” noted Foundation Chair Randy Larson, CCM, FCMAA. “The book itself is an important contribution to the industry, and donating its earnings to the Foundation is a major step toward a better future.” 20 CMAdvisor May/June “Chuck Thomsen’s book Program Management was a watershed when published by CMAA in 2008,” says CMAA President and CEO Bruce D’Agostino, CAE, FCMAA. “Now Chuck and Sid Sanders examine these concepts and principles through Sid’s broad experience. These refined and tested principles can lead to game-changing breakthroughs.” Other industry professionals and academic authorities have also praised Program Management 2.0. “When first published in 2008, Program Management was the definitive book on how to manage a portfolio of projects in the building industry,” says G. Edward Gibson, Jr., PhD, PE, F.ASCE, NAC of Arizona State University. “With the second edition, Chuck Thomsen and Sid Sanders have updated the book to encompass many of the evolutionary changes that have been made in our industry since first publication. This book is relevant, timely and fun James C. Smith, PhD, PE, NAC of Texas A&M University calls the new book “a perfect fit for young minds attempting to understand this complex animal called the construction industry. Chuck’s blend of history with the evolution of the industry is entertaining and very readable, but more important it helps students understand the complexity of project delivery, not just from the eyes of the contractor, but also from the broader perspective of the entire program delivery team. With Version 2.0, Thomsen and Sanders have revised much of the material and added sections on Integrated Project Delivery, BIM, PMIS, Team Selection and Agility. The book will become even more valuable for classroom use as well as for the most experienced professional.” Program Management 2.0 is available through CMAA’s online bookstore at a price of $45 for CMAA members and $60 for non-members. Academic pricing is available. For details, contact the Foundation. The best CM/PM education in the business. CMAA is your partner for high value professional education for every member of your team at every level. For new hires, our Construction Manager In Training (CMIT) program supports the transition into the workplace. At the high end, the Certified Construction Manager (CCM®) credential identifies the best in the business. Deliver SOP-based training to your entire team for as little as $35 per hour of expert instruction with flexible licensing of our online SOP modules. Or select from a broad menu of events, interactive webinars, and other programs. To learn more, visit www.cmaanet.org/pd-home. CMAdvisor May/June “New ideas on the state of the design and construction industry and strategies for improvements continue to emerge. And in the few years since publication, many others have pushed the frontiers of the industry with innovations that we are examining in this updated edition.” to read. It lays out how program management should be done, and gives examples, good and bad. If you are involved in this industry, pick it up, read it and use the techniques that the authors outline.” 21 The new book grew out of a dialog Thomsen and Sanders pursued over several years, both in correspondence and in presentations, roundtables and debates in a variety of venues. “The industry has continued to evolve,” the authors comment. “New information technology enables concepts that were theoretical just a few years ago. Cost control pressure has brought new demands for more efficient practices, better controls and improved connectivity. Yet many of the old issues still remain. CERTIFICATION GSA Expands Commitment to CCM Congratulations to Our Newest CCMs! The U.S. General Services Administration, long a supporter of CM certification, has recently stated its intention to strengthen this commitment still further. Kevin Anderson, CCM Black & Veatch Mark Ireland, CCM AM Technical Solutions Avtar Singh, CCM CES Consulting LLC Daniel F. Becker, CCM HDR Engineering, Inc. Omoniyi Ladipo, CCM McDonough Bolyard Peck, Inc. Michael Steiner, CCM Parsons Speaking at the spring Project Improvement Workshop presented by CMAA’s ally the Construction Industry Institute, K. Lamonte John, AIA of the Office of Design and Construction, Public Building Service, reviewed GSA’s strategy for transforming execution of capital projects through application of CII Best Practices. John reviewed how GSA is managing its major commitments under the American Reinvestment and Recovery Act of 2009, noting that even before ARRA, GSA had stated its preference for the Certified Construction Manager credential for its staff. “This certification is more focused on Construction Management than other certification programs, and GSA currently has over 30 CCMs on staff,” John noted. This year’s ANSI audit not only cleared CMCI to continue as the only ANSI-accredited personnel certification program for Construction Managers, but commended the Institute on several aspects of how the program is being managed. ANSI’s accreditation verifies that the provisions of the International Organization for Standardization’ ISO 17024 are being fully complied with. CMCI’s financial management was singled out for commendation, with the ANSI auditor noting, “Budget and monthly income and expense reports are detailed by category, allowing staff to track financial reports.” 22 CMAdvisor May/June In addition, ANSI cited “a complete firewall between education/training and certification.” This commendation is especially important, says CMAA President and CEO Bruce D’Agostino, because it demonstrates that CMCI is administering the CCM program in an even-handed and equitable manner. “The content of the CM body of knowledge on which the CCM program is based has always been recognized as the industry’s standard,” D’Agostino says. “ANSI’s commendations are further evidence of the rigor and transparency with which the program is managed. CCM truly is an invaluable resource for our entire industry.” Amy D. Carlson, CCM Jacobs William Duyungan, CCM Seattle Public Utilities Michael Ebeling, CCM HNTB Corporation Frank William Falciani, CCM FW Falciani Construction Consulting, LLC Paul Ober, CCM McDonough Bolyard Peck, Inc. Donald Rubin Trammell, III, CCM McDonough Bolyard Peck, Inc. Jeremy Drew Vernon, CCM Parsons Joseph (Zep) Puchalski, CCM DACM Project Management William Wanner, CCM AECOM Manzar Rizvi, CCM Jacobs Engineering Group, Inc. Dwain Wood, CCM W.G. Yates & Sons Construction Company Barry Rowland, CCM HDR Engineering, Inc. Steven Shelton, CCM H.R. Gray CCMs Coming in “Bunches” Since Virginia Department of Transportation certified 10 engineers through a customized CCM workshop and exam prep course last year, a number of other organizations have followed a similar path, charting out a route to certification for entire groups of personnel at once. Joining VDOT on the crusade to certify a group of staff at a time are CB Richard Ellis, Fairfax County Department of Public Works, McKissack & McKissack and URS Corporation. In addition, the San Francisco Public Utilities Commission, which is currently managing one of the nation’s largest and most complex water/wastewater system improvements, has added to its RFPs a stipulation that it includes the CCM among the qualifications it looks for in “ideal candidates” for the positions of lead cost estimator and project controls specialist. Expertise. Technology. Results. ENERGY AND SUSTAINABILITY MANAGEMENT CAPITAL BUDGETING AND PROGRAMMING SUSTAINABLE PLANNING AND DESIGN PROGRAM AND CONSTRUCTION MANAGEMENT CAPITAL ASSET MANAGEMENT www.mocasystems.com CMAdvisor May/June The Construction Manager Certification Institute is audited annually by the American National Standards Institute (ANSI) as a condition of retaining its ANSI accreditation for the Certified Construction Manager program. Gary Bowen, CCM DLZ Ohio, Inc. Matthew Mulligan, CCM HB Construction 23 CMCI Earns Commendations in ANSI Audit Looking to the future, he added, GSA will continue to focus on the CCM and will require it for all 85 of the agency’s senior project managers. Perry Bertuzzi, CCM CityCenter/MGM Mirage Design Group ROUNDUP Jacobs Engineering Group Inc. will oversee Construction Management services on the first major renovation of the 75-year-old federal building at 50 United Nations Plaza in San Francisco, Calif. General Services Administration selected Jacobs to convert 350,000 square feet into high performance green building. The $122 million project is funded by the American Recovery and Reinvestment Act, and is scheduled to be completed in 2013. 24 CMAdvisor May/June “Jacobs has enjoyed a 40-year working relationship with the GSA. We are proud to continue that relationship in supporting the restoration of a great San Francisco landmark,” said Jacobs Group Vice President Tom McDuffie said. The 1936 building was designed by prominent local architect Arthur Brown, Jr. and is listed on the National Register of Historic Places as well as part of the San Francisco Civic Center National Historic Landmark District. SGI Opens Offices in Fresno, San Jose SGI Construction Management is expanding operations by opening offices in Fresno and San Jose, Calif. The education specialty firm now will serve the central valley region and bay area by providing a full range of program, project and Construction Management services to public agencies for their capital improvement programs. Headquartered in Pasadena, SGI operates in Oakland, San Francisco, Sacramento and San Diego. Romanoli Promoted to GREYHAWK President, CEO Chuck Romanoli has been named president and chief executive officer of Moorestown, N.J. construction project management and consulting firm GREYHAWK. He joined Greyhawk in 2001 to start the company’s New Jersey operations and most recently served as chief operating officer. Romanoli is a past president of CMAA’s Mid-Atlantic Chapter. MOCA Wins Two Contracts for New Energy Management Services Heery Captures Gold for Headquarters Renovation MOCA Systems, Inc. has launched its new Web-based MOCAEnergy™ application to provide owners with the ability to develop comprehensive energy and sustainability management programs. Following the rollout, MOCA secured contracts with Partners HealthCare System and Salt Lake City to deliver the new service. Heery International recently achieved LEED Gold certification for the renovation of the firm’s 58,000 square foot corporate headquarters in Atlanta, Ga. A customized version of MOCAEnergy will be implemented at Partners HealthCare System to help meet operational objectives for tracking and managing its energy, carbon emissions and waste plan. A new $125 million, 125,000-square-foot public safety building in Salt Lake City will rely on MOCAEnergy in the pursuit of net-zero energy and exceeding LEED® Silver rating. In addition to providing new finishes and lighting throughout, Heery modernized the reception area, elevator lobby, break rooms and conference and meeting spaces, all with an eye toward sustainability. Some of the sustainable features include low VOC (volatile organic compound) materials that contain as much recycled content as possible. Designers specified that 85 percent of the wood used be sourced from a certified sustainably managed forest, and 50 percent of interior construction materials were extracted and manufactured within a radius of 500 miles. The firm’s new energy-efficient lighting systems use 27 percent less energy, resulting in estimated annual savings of $9,000. All construction waste throughout the project was recycled. AECOM Publishes White Paper on U.S. Infrastructure AECOM Technology Corporation has released a white paper titled, “U.S. Infrastructure: Ignore the Need or Retake the Lead?” The white paper discusses the current state of U.S. infrastructure and examines the potential benefits of public-private partnerships in addressing project funding needs. AECOM President and Chief Executive Officer John M. Dionisio shared the white paper with attendees of the American Council of Engineering Companies’ annual Convention and Legislative Summit in Washington, D.C. recently. The white paper is available at www.aecom.com/ usinfrastructurewhitepaper. Jacobs Providing CM for New VA Medical Center in Aurora, CO Jacobs Engineering Group Inc. has announced that it is providing Agency CM for the new, 1.2-million-square-foot Veterans Affairs (VA) replacement medical center facility for the Eastern Colorado Health Care System/Department of Veterans Affairs in Aurora, CO. The new medical center, which replaces the existing VA Medical Center serving Denver and surrounding areas, includes a 184-bed hospital, spinal cord injury/ diagnostic center, medical clinic, dental clinics, community living center and laboratories, in addition to supporting functions that include administration, training, recreation, energy and utilities. Congress authorized the use of $800 million to fund the new medical center, which is scheduled for completion in 2014. The project is targeted for U.S. Green Building Council LEED-Silver certification. Hill International Receives Project Management Contract from the University of Texas Hill International has received an IDIQ contract from the Office of Facilities Planning and Construction of the University of Texas System to provide project management services during the construction of various higher education and healthcare capital projects. The twoyear contract has an estimated value to Hill of approximately $3 million. Services to be provided by Hill under the contract may include staff augmentation in the areas of project management, Construction Management, construction inspection, cost and schedule control, administration, construction project auditing and other areas associated with design and construction of capital projects. HDR/Gilbane Team Wins MBTA Contract The Massachusetts Bay Transportation Authority has awarded a contract for program management and construction management of the Green Line extension project to the HDR/Gilbane Team, a joint venture of HDR Engineering, Inc. and Gilbane Building Company. The project will extend the Green Line, the nation’s oldest light rail line, from the existing Lechmere Station to Medford, Mass. HDR/Gilbane’s role is preliminary design, design management, Construction Management and overall program management. The total program estimate is just over $950 million, and the extension is anticipated to be complete in 2015. WorleyParsons Awarded Fortescue Metals Expansion Contract WorleyParsons has been awarded an engineering, procurement and Construction Management contract from iron-ore miner Fortescue Metals for the port facilities expansion at Anderson Point in Western Australia. Under the terms of the $250 million contract, WorleyParsons will develop second and third outloading and inloading circuits, three new berths, two shiploaders, two reclaimers, one stacker, two train unloaders and associated infrastructure. The expected completion of the first phase is the end of this year, with the final phase targeted at the end of 2012. Michael Baker to Provide CM at BWI Marshall Airport Michael Baker, Jr., Inc. has been awarded a five-year, $5 million contract for Construction Management and inspection services at Baltimore/Washington International Thurgood Marshall Airport. The Maryland Aviation Administration selected the engineering unit of Michael Baker Corp. to provide a wide range of CM services—maintain security, quality, schedule, cost and safety—while ensuring minimal disruption to airport operations during ongoing construction projects. Send Us Your Project Announcements CMAA would like to publish the latest project news from members. Please put jmckeon@cmaanet.org on the list to receive press releases. CMAdvisor May/June Jacobs Will Be CM on San Francisco Federal Building Renovation “Our extra costs for targeting LEED certification as part of the renovation were a mere 1 percent of the total costs, or about $80,000,” says Heery Executive Associate Glenn Bellamy. “Those extra costs will be paid back in savings in two years, which represents a 14 percent return on investment.” 25 Member News ROLL OUT I NSU RANC E ROUNDUP Chapter News Colorado Chapter The Colorado CMAA chapter held its third annual Owners’ Night on April 21. This year, more owners than ever participated and several brought short presentations to provide a broad overview of their programs. Approximately 150 people including owners, sponsors and individuals participated in the event. In addition to meeting with consultants, owner representatives also had a great opportunity to interact with each other during the event. Colorado State University students assisted the chapter in hosting the event, which raised funds needed for the chapter’s scholarships program. Let us show you what our focused expertise can do for you. Professional Liability Insurance Specialists for Construction Managers Building on the cornerstones of professional practice. Colorado State University Student Chapter The Student Chapter held an event featuring author and construction lawyer Barry lEaDEr h TEaM BuilDEr h innovaTor h ManagEr LePatner as speaker. LePatner has authored two books, Broken Buildings, Busted Building on the cornerstones of professional practice. (800) 597–2612 www.hallandcompany.com Budgets: How to fix America’s Trillion Dollar Construction Industry, and, most recently, onE EvEnT, lEaDEr h TEaM BuilDEr h innovaTor h ManagEr Too Big to Fall: America’s Failing Infrastructure and the Way Forward. 26 Wentworth Institute of Technology Student Chapter In November, the Institute opened dedicated learning space consisting of a seminar conference area and faculty offices designed specifically for the newly launched Master of Science in Construction Management (MSCM) program. Enrollment for this year’s inaugural class is more than twice the projected enrollment, with 28 students taking the first two courses in the 10-course program. This professional degree program is designed to educate construction professionals in advanced management principles and in Construction Management (CM) issues, topics and practices. The MSCM program and curriculum were designed through the close collaboration among faculty, alumni and industry leaders. Graduates will possess the knowledge and skills needed to advance their careers and successfully function in middle and n upper management level positions in construction-related industries. For example, positions could include senior project managers, project executives, corporate executives, business owners and construction educators. The MSCM program represents Wentworth’s second master’s degree offering, following the launch of a Master of Architecture degree in November 2009. Additional information about the MSCM program can be accessed at www.wit.edu/ccev/mscm or by contacting Carl Sciple (617-989-4817; sciplec@wit.edu). CMAA CSU Student Chapter Representatives and Barry LePatner Front: Brian Hale, Evan Cicchinelli, Mackenzie Mark, Kelly Aceves, Beau Lacouture Back: Seth Batson, Barry LePatner, Mehmet Ozbek, PhD washington DC’11’11 washington DC novEMBEr 6-8 h granD hYaTT washington DC ’11 naTional ConFErEnCE & TraDE ShoW l C o Register r E ntoday a T i o nnaa lT i oCnoa n F E nrFEE n C EC E &&at TT rr aaD DE ES hSo hW o W www.cmaanet.org Register today at Register today at www.cmaanet.org www.cmaanet.org Advertise in ROLL OUT On a tight budget, but interested in reaching a targeted, highly qualified audience of professional Construction and Program Managers? Call today. If you want to advertise in the special Roll Out Section contact Tom Egly at 703-548-0200 x117 or email him at tom.egly@tgdcom.com CMAdvisor May/June CMAdvisor May/June From the left: Matt Wigle; Sean VonFeldt; Kara Lentz, PE, CCM, LEED AP; Kevin Hartmann, MS, CCM, PMP; Ron Saxbury, CCM, CQM; Mitch Arndt, CCM, PSP; Tim Hammer, PE, CCM; Bruce Tonilas; and Julie Woodward. Building on the cornerstones of professional practice. For all Your rolES... onE EvEnT, EVENTS lEaDEr h TEaM BuilDEr h innovaTor h ManagEr For all Your rolES... novEMBEr 6-8onE h EvEnT, granD hYaTT For all6-8 Your rolES... novEMBEr h granD hYaTT 27 More than 200 audience members, consisting of professors, students, industry professionals and CMAA Colorado Regional Chapter members filled the auditorium at Colorado State University. The topic of discussion was the U.S. economy, the recession and its direct effect on the construction industry. LePatner identified many different potential issues with current industry standards, construction practices and business operations. He brought a different perspective on the large challenges owners face and solutions to help minimize project cost overruns. His approach did spark further discussion in the classroom among faculty and students. ROUNDUP PRESIDENT’S REPORT Professional Development Calendar Training “Turns On the Light” By Bruce D’Agostino, CAE, FCMAA CII Annual Conference July 25–27 Chicago, IL Indiana Chapter CMAA Standards of Practice Course July 28–30 Indianapolis, IN Northern California Chapter CMAA Standards of Practice Course 28 CMAdvisor May/June August 11–13 Sacramento, CA CMAA 2011 National Conference & Trade Show November 6–8 Washington, DC Visit www.cmaanet.org/courses-and-events for a list of upcoming online educational events. CMAA Standards of Practice Course – hosted by SAME Congratulations to Member Recruitment Program Winners October 12–14 Seattle, WA Two winners were drawn for recruiting the most new CMAA members. Congratulations to David Alexander, PE, CCM, LEED AP BD+C, CMWorks, Inc., who won the complimentary registration to the Owners Forum, and Les Hunkele, CCM, FCMAA, of Luster, who won the iPad. San Diego Chapter CMAA Standards of Practice Course October 27–29 San Diego, CA Inaugural Rising CMs Conference at CMAA 2011 National Conference November 5–6 Washington, DC Even though the recruitment contest has ended members should continue spreading the good word of the value they find in CMAA. Keep recruiting new members! Particularly in the last year or so, we have found that one value proposition more than any other really changes the conversation with a prospective member. We can talk about conferences, books, advocacy, chapters, networking…and the prospect nods and smiles. But when we say “training” the light bulb comes on. They become not just receptive but excited. “After several years of effort, CMAA has a very strong suite of training options to offer. We’ve hit the sweet spot.” When CMAA adapted its membership categories recently, creating both a mega category and one for mid-sized owners, the logic behind these changes was chiefly to offer members more of a “package deal,” a way to obtain high quality training for more of their people cost-effectively. Seen as a solution to critical training needs, the cost of CMAA membership appears quite reasonable and the quality of the available programs quite high. An organization that might not be able to justify “association dues” often has no second thoughts about investing in training. CMAA has long recognized this, and we have stressed our professional development mission for years. What’s different now? Partly, economic conditions have challenged organizations to retain and develop their people. But also, after several years of effort, CMAA has a very strong suite of training options to offer. We’ve hit the “sweet spot.” Organizations large and small are looking for comprehensive, coherent solutions to their staff training needs. CMAA can offer members a complete training portfolio grounded in the accepted Construction Management Standards of Practice and leading to the industry’s most respected personnel credential, the Certified Construction Manager (CCM). This training comes in diverse forms, from in-person courses to self-paced modules and sessions at national gatherings. It is structured to meet the needs of everyone from the entry level to the most senior managers. The U.S. General Services Administration, long a supporter of the CCM, has now announced its intention to have all of its senior project managers become CCMs. Nearly a dozen large organizations (including a major owner, the Department of Veterans Affairs) have moved up to mega membership. The mid-sized owner category was immediately embraced by the Architect of the Capitol, Massport and others. A new large corporate member, C.B. Richard Ellis, made no bones about the fact that it was our training resources that swayed them to join. We support members with a vehicle, the CM Practitioner Assessment Tool or CMpat™, by which they can assess the current knowledge and skills of their personnel and plan logically for whatever additional training is needed. We are hearing this more and more. Cost-effective, high quality, standards-based training is the key to the industry’s future. It should come as no surprise that meeting this need is the key to CMAA’s success. CMAdvisor May/June June 13–17 Atlanta, GA For the member or prospect, this is an opportunity to standardize their in-house training throughout their organizations by integrating the industry’s accepted SOPs and certification. We’ve found that this value proposition truly resonates with both current and new members. 29 Every association leader dreams of discovering a magic formula that will make people eager to join and get involved. The formula may indeed be magic, but it’s no secret; it’s as simple as understanding member needs and meeting them. U.S. Army Corps of Engineers 2011 Infrastructure Systems Conference