Front cover
Lotus Domino for
IBM
BM Eserver zSeries
Buying and Selling Guide
A single source for Lotus Domino-related
information about zSeries
A helpful reference for IBM clients
and Business Partners worldwide
A living document updated
with the latest programs and
services
Rufus Credle
Darren Belford
Doris Fiorentino
Joseph Graham
Joanne Mindzora
ibm.com/redbooks
Redpaper
International Technical Support Organization
Lotus Domino for IBM Eserver zSeries Buying and
Selling Guide
April 2004
Note: Before using this information and the product it supports, read the information in “Notices” on
page vii.
First Edition (April 2004)
This edition applies to IBM Lotus Domino 6.5 for Linux on zSeries and z/OS.
© Copyright International Business Machines Corporation 2004. All rights reserved.
Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.
Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The team that wrote this Redpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1. Getting started: Key questions to consider . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Why messaging and collaboration? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 What is Lotus Domino? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2.1 Different from top to bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2.2 Robust yet flexible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2.3 Highly scalable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.3 Why Lotus Domino? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3.1 Reasons to invest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3.2 Domino and e-business positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.4 Server and client alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.5 Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.6 Why Domino 6.5 and zSeries? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.6.1 e-business on demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.6.2 Domino 6.5 zSeries-specific improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.6.3 Domino 6.5 for Linux on zSeries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.6.4 The complete total cost of ownership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.7 zSeries value proposition and differentiators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.7.1 What is zSeries? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.7.2 What is z/OS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.7.3 What does zSeries offer Domino? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.8 What types of customers use Domino for zSeries? . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2. Domino software platform products for zSeries . . . . . . . . . . . . . . . . . . . . .
2.1 What Lotus and IBM products work with Domino for zSeries? . . . . . . . . . . . . . . . . . . .
2.1.1 Extension products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.1.2 Developer tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.1.3 Vendor offerings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 3. Domino, zSeries, and performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1 Features that differentiate Domino 6 for zSeries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2 Performance basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.1 z/OS tuning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.2 Managing the Domino workload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.3 XPLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.4 Storage for Domino servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3 Monitoring z/OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.1 RMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.2 Monitoring z/OS with SMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.3 DASD and file system tuning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.4 zSeries File System (zFS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.5 Network tuning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3.3.6 Partitioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.7 Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4 Domino tuning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5 IBM Tivoli integrated management software for zSeries. . . . . . . . . . . . . . . . . . . . . . . .
3.6 Domino 6.5 for zSeries: What are the requirements? . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.1 Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.7 Domino 6.5 for Linux on zSeries requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.7.1 Administration workstation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 4. Product details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1 Product announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Product part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3 Key marketing and technical support dates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.4 Product Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.5 z/OS release support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.6 What’s new in Domino 6 for zSeries? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.7 What’s new in Domino 6.5? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.7.1 Domino server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.7.2 Domino Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.7.3 Notes client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.8 Time to upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 5. Education and training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1 Building Domino skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.1 Education Centers for IBM Software (ECIS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.2 IBM eServer zSeries education. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.3 Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.4 Education events, technical conferences, and tradeshows . . . . . . . . . . . . . . . . .
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Chapter 6. Independent software vendor assistance . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1 Using IBM PartnerWorld and Global Solution Directory . . . . . . . . . . . . . . . . . . . . . . . .
6.1.1 IBM Solution Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1.2 Global Solutions Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1.3 Lotus Business Partner catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 7. IBM services and support for Domino and zSeries. . . . . . . . . . . . . . . . . . .
7.1 Custom development services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.1.1 IBM solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.1.2 Business Partner solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.2 Consulting services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.2.1 IBM Software Services for Lotus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.2.2 IBM Global Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.3 Technical marketing and education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.4 Domino for zSeries technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.4.1 IBM Lotus Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 8. Key information sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.1 Domino for zSeries Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.2 IBM Redbooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.3 White papers about Domino for zSeries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.4 zSeries server Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.5 The Mainstream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.6 Experience reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.7 Objective viewpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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8.8 IBM Lotus Domino Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.9 Lotus Domino developerWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.10 Product installation information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.11 Education resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 9. Sales support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.1 Ordering, packaging, and pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.1.1 Domino 6 for zSeries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.1.2 Domino 6.5 for Linux on zSeries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.1.3 IBM Lotus Sametime 3.0 for zSeries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2 IBM Passport Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2.1 Shop zSeries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2.2 zSeries software pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2.3 Software maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.3 Lotus client pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 10. Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Contents
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Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in other countries. Consult
your local IBM representative for information on the products and services currently available in your area. Any
reference to an IBM product, program, or service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product, program, or service that does not
infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to
evaluate and verify the operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter described in this document. The
furnishing of this document does not give you any license to these patents. You can send license inquiries, in
writing, to:
IBM Director of Licensing, IBM Corporation, North Castle Drive Armonk, NY 10504-1785 U.S.A.
The following paragraph does not apply to the United Kingdom or any other country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time
without notice.
Any references in this information to non-IBM Web sites are provided for convenience only and do not in any
manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this IBM product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring
any obligation to you.
Information concerning non-IBM products was obtained from the suppliers of those products, their published
announcements or other publicly available sources. IBM has not tested those products and cannot confirm the
accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the
capabilities of non-IBM products should be addressed to the suppliers of those products.
This information contains examples of data and reports used in daily business operations. To illustrate them
as completely as possible, the examples include the names of individuals, companies, brands, and products.
All of these names are fictitious and any similarity to the names and addresses used by an actual business
enterprise is entirely coincidental.
COPYRIGHT LICENSE:
This information contains sample application programs in source language, which illustrates programming
techniques on various operating platforms. You may copy, modify, and distribute these sample programs in
any form without payment to IBM, for the purposes of developing, using, marketing or distributing application
programs conforming to the application programming interface for the operating platform for which the sample
programs are written. These examples have not been thoroughly tested under all conditions. IBM, therefore,
cannot guarantee or imply reliability, serviceability, or function of these programs. You may copy, modify, and
distribute these sample programs in any form without payment to IBM for the purposes of developing, using,
marketing, or distributing application programs conforming to IBM's application programming interfaces.
© Copyright IBM Corp. 2004. All rights reserved.
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Trademarks
The following terms are trademarks of the International Business Machines Corporation in the United States,
other countries, or both:
1-2-3®
AIX®
Balance®
BladeCenter™
CICS®
Domino Designer®
Domino.Doc®
Domino®
DB2®
e-business on demand™
Enterprise Storage Server®
Eserver®
Eserver®
Everyplace®
IBM®
ibm.com®
IMS™
iNotes™
iSeries™
Lotus Discovery Server™
Lotus Enterprise Integrator®
Lotus Notes®
Lotus Workflow™
Lotus®
Lotusphere®
Multiprise®
MVS™
Net.Commerce™
NetView®
Notes®
OfficeVision®
Open Class®
OS/390®
OS/400®
Parallel Sysplex®
PartnerWorld®
Passport Advantage®
PR/SM™
pSeries®
QuickPlace®
Rational®
Redbooks™
Redbooks (logo)
™
RACF®
RMF™
S/390 Parallel Enterprise Server™
S/390®
Sametime®
SP2®
Tivoli®
VM/ESA®
WebSphere®
Word Pro®
xSeries®
z/OS®
z/VM®
zSeries®
The following terms are trademarks of other companies:
Intel, Intel Inside (logos), MMX, and Pentium are trademarks of Intel Corporation in the United States, other
countries, or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the
United States, other countries, or both.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems,
Inc. in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
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Preface
Welcome to the Lotus Domino for IBM Eserver zSeries Buying and Selling Guide.
Why should you use this guide? Have you ever spent the day searching 27 different Web sites
or numerous physical documents trying to locate answers to or information about similar yet
disparate topics related to Domino®? Have you ever wanted to find the answers to 16
different questions with one search?
Well, you found it here! This guide offers you one resource that contains all the information
you need to buy or sell Domino for IBM Eserver® zSeries®. It offers valuable information
about definitions, events, information sources, education, technical assistance, frequently
asked questions, services, finding a partner, support information, references, and much more.
The team that wrote this Redpaper
This Redpaper was produced by a team of specialists from around the world working at the
International Technical Support Organization, Raleigh Center.
Rufus Credle is a certified Senior I/T Specialist and certified Professional Server Specialist
at the International Technical Support Organization, Raleigh Center. He conducts residencies
and develops Redbooks™ about network operating systems, ERP solutions, voice
technology, high availability and clustering solutions, Lotus® Domino, Web application
servers, pervasive computing, and IBM® and OEM e-business applications, all running on
IBM Eserver xSeries® and BladeCenter™ systems. Rufus’s various positions during his
IBM career have included assignments in administration and asset management, systems
engineering, sales and marketing, and IT services. He holds a B.S. honors degree in
business management from Saint Augustine’s College. Rufus has been employed at IBM for
24 years.
Darren Belford is Site Services Manager for EOS Solutions, an IBM Business Partner based
in Brisbane, Australia. He has 10 years of IT experience and is a Principal Certified Lotus
Professional (PCLP) - Administration. He also holds a Microsoft® Certified Systems Engineer
(MCSE) in Windows® NT 4, and has a degree in Marketing and Business Management from
Griffith University. His areas of expertise are Lotus Domino 6.5 migrations and infrastructure
design and planning.
Doris Fiorentino is an Advisory Software Engineer and team lead for Domino for Linux on
zSeries in SWG, Lotus Support in West Chester, Pennsylvania. She has more than 30 years
experience in the computer industry as an application programmer and systems programmer
for VM/VSE. Prior to joining IBM, she worked for SoftSwitch and Lotus. She has seven years
experience with IBM working in SWG, Lotus Support, where she has supported SoftSwitch
Central connector products to mainframe-based e-mail systems EAB, CAEmail, and
OfficeVision®, several PC-based access units and Directory Catalog products interfacing to
the Domino Directory, and to her present position supporting the Domino for zSeries product
line, including Domino for Linux on zSeries. Doris has worked in a variety of industries
including the defense department, atomic energy, hardware wholesaler, grocery distributor
and store chain, and financial services. She attended Seton Hill College (now Seton Hill
University) and graduated with a degree in Mathematics.
© Copyright IBM Corp. 2004. All rights reserved.
ix
Joseph Graham is a Senior I/T Specialist with IBM United States. He has 15 years of
experience in the I/T industry. He has worked for IBM for 14 years. He has held many
positions within IBM, including Account Customer Engineer, Remote Support Specialist,
Advisory I/T Specialist - AIX® Administration and Support, and Senior I/T Specialist pSeries® Field Technical Sales Support. Joe is an IBM Eserver Certified Specialist in
pSeries AIX Systems Support. He holds a Bachelor in Science honors degree in Computer
Information Systems Management from Delaware Valley College in Doylestown, PA and an
Associate honors degree in Computer Engineering Technology from Computer Hardware
Institute in Southampton, PA. Currently, his main focus is providing pSeries and AIX pre-sales
technical support to pSeries Sales Specialists and customers in his geography.
Joanne Mindzora is a Marketing Manager in IBM Software Group, an IBM Certified I/T
Specialist in the groupware discipline, and a Certified Lotus Professional in Lotus
Notes/Domino Application Development. Her 26-year IBM career includes the development of
worldwide technical marketing deliverables for IBM Lotus software on the IBM Eserver
iSeries™ system, co-authorship of Domino for iSeries Redbooks, technical sales support as
a midrange and office specialist, and a two-year assignment to Lotus as a host messaging
migration/coexistence specialist and prototypist.
Thanks to the following people for their contributions to this project:
Tamikia Barrow, Cecilia Bardy, Diane O’Shea, Jeanne Tucker
International Technical Support Organization, Raleigh Center
Jelan Heidelberg, IBM Eserver Business Development Manager for Lotus
IBM Minneapolis
Thomas Bradley, Lotus Development Project Manager
IBM Poughkeepsie
John Woods, Domino for zSeries - PDT Leader, Domino Development Manager
IBM Westford
DeWayne Hughes, Technical Sales Specialist - IBM Eserver, zSeries - Domino - Central
IBM Omaha
Teri Schenke, zSeries Brand - Certified Sales Specialist - Domino
IBM Pensacola
Wanda Brewster, Certified IT Specialist - IBM Eserver zSeries - Domino - ATS, Americas
IBM Dallas
Barbara Filippi, Certified SW IT Specialist - IBM Eserver zSeries - Domino - ATS, Americas
IBM Dallas
Nancy Fritog, WW Technical Support - zSeries EAS
IBM Paramus
Mike Wojton, Certified IT Specialist - IBM Eserver zSeries - Domino - ATS, Americas
IBM Gaithersburg
Sreehari Haridevara, z/390 Lotus Notes® Administration
IBM Poughkeepsie
John Justin, Lotus Notes Administration
IBM Poughkeepsie
x
Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
Susan Proietti Conti, Tivoli® Product Planning - C&O
IBM Austin
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Preface
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Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
1
Chapter 1.
Getting started: Key questions to
consider
This chapter describes the benefits to be gained by combining the strengths of the Lotus
Domino collaborative software and the zSeries hardware. Certain high-volume applications or
mission-critical applications, or both, that Internet technology makes possible, and which
require the highest levels of availability and systems management, will only be practical when
hosted on mainframe class servers. The combination of Lotus Domino and the IBM Eserver
zSeries server delivers a highly scalable, reliable infrastructure for e-collaboration. Lotus
Domino collaboration and Internet application server software extends beyond mail and
messaging. It offers collaboration to e-business, helping to shape the future of business
interaction by preserving and extending the human element.
Lotus Domino for zSeries enables existing zSeries customers to build and deploy messaging
and collaborative applications on the same system as their enterprise applications and data.
For customers looking to reduce their service delivery costs by eliminating server farms and
consolidating to a single platform, zSeries delivers the scalability to support thousands of
users and applications with large storage requirements. The largest single system Domino
deployment in production today (more than 23,000 Lotus Notes® users on one hardware
footprint) runs on the zSeries operating system. The new technology zSeries, with its
advanced z/OS® operating system, has the potential for even greater scalability with low total
cost of ownership.
Before you start down the path toward understanding the significance of messaging and
collaboration, there are several questions to consider. The answers to these questions serve
as a framework for decisions that you will make concerning architecture, application design,
software, and hardware. The following sections break down the questions, one at a time, to
provide you with some insight.
© Copyright IBM Corp. 2004. All rights reserved.
1
1.1 Why messaging and collaboration?
Due to the exceptional growth of Internet access over the last several years, messaging
systems have now become an integral part of business life. Messaging systems can facilitate
all forms of information in various formats to flow rapidly and efficiently internally as well as
externally to an organization. Business solutions create value by effectively bringing together
hardware, software, people and processes to solve critical business issues. These issues
might include responding to competitive activity, scheduling production, managing a supply
chain, improving customer satisfaction, or capturing the value of an organization's knowledge.
Creating these solutions and making them work is one of the great challenges facing
managers today.
Messaging and collaboration is one of the most dynamic and rewarding areas of enterprise
computing systems. Businesses employing these systems benefit greatly from the
communication, teamwork, and flow of information these systems encourage. Messaging and
collaboration software provides a corporate messaging solution that includes mailbox,
calendaring, instant messaging, workrooms, distributed database management system, and
wireless. Hosted environments for messaging offer the most comprehensive and secure
manner for deploying these message delivery applications.
Indeed, it has now become common place to have messaging and collaboration services
delivered to mobiles, PDAs, and so on so that business people on the move remain in contact
with their clients and colleagues.
A messaging and collaboration platform needs to address the business needs of today and in
the future. It should be designed with high usability and can significantly increase your
end-user productivity.
A world-class messaging and collaboration platform should be able to provide your business
or organization with the means to:
򐂰 Integrate your most valuable messaging, collaborative and personal information
management (PIM) resources, for example, e-mail, calendar, organizational data, and
to-do list, and allow users to access them while connected to or disconnected from your
network.
򐂰 Include enhancements to increase ease-of-use, including background attachment
handling, multi-user support and customization options.
򐂰 Provide industry-leading calendaring and scheduling functionality, which let users easily
collaborate and schedule meetings with colleagues across the world.
򐂰 Help reduce total cost of ownership with minimal training, end-user productivity
enhancements, and built-in management and administration functionality.
1.2 What is Lotus Domino?
Lotus Domino is the brand name for the server component in a family of integrated
messaging, groupware, and Web application software from IBM. In short, Lotus Domino is a
software infrastructure for creating and deploying e-business applications that involve
collaboration (the people in the process).
Lotus Domino is designed for growing organizations that need to improve customer
responsiveness and streamline business processes. As we begin the new millennium,
electronic business-to-business communication, which was once a luxury, is now a necessity.
Electronic mail has become a mission-critical application. Web-enabling your business
(e-business) is now a requirement to remain competitive in the marketplace.
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Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
Lotus Domino provides a scalable, reliable infrastructure that is the basis for communication,
decision making, and document management. It extends beyond electronic mail and
enterprise calendaring to include a robust and secure Web application server, a flexible
document object store, and a powerful application development environment. Lotus Domino
brings e-collaboration to business-to-business connections and e-marketplaces, shaping the
future of business interaction by preserving and extending the human element.
Lotus Domino applications developed for intranets and the Internet easily integrate with
relational databases, transaction systems, and ERP applications and initiate workflow
processes. Lotus Domino supports a wide variety of existing standards, and the infrastructure
is extensible to support emerging technologies such as same-time collaboration, unified
messaging, pervasive computing, and knowledge management.
1.2.1 Different from top to bottom
Why is this a differentiator of IBM Lotus Domino software? After all, many software vendors
offer e-mail, instant messaging, database access tools, and application development tools.
The reason is that business decision-making cycles are highly collaborative, and messaging
is only a small part of the technology solution. Our competitors tend to view messaging as the
top of an operating system stack, one of many add-ons. For Lotus software, messaging is the
bottom layer of the collaboration stack, the foundation for a full set of integrated services and
tools. That's a fundamentally different way of looking at the world, and fundamentally different
way of looking at what is important for the organizational effectiveness of an e-business. The
tagline for many current Lotus presentations and documents says it all: “Lotus software:
enabling the minds of e-business.”
The following sections highlight key product strengths that are platform independent.
Additional benefits specific to the zSeries implementation are outlined in 1.7, “zSeries value
proposition and differentiators” on page 15.
1.2.2 Robust yet flexible
Lotus Domino provides a flexible set of choices for server deployment. Lotus Domino runs on
a wide range of hardware and operating system platforms, both IBM and non-IBM. The
competitive advantage provided by the IBM brand is scalability within a processor family,
growth across processor families, and interoperability among systems — to leverage your
investment and offer low total cost of ownership. Platform heterogeneity and independence is
essential for inter-enterprise applications, support for business mergers and acquisitions, and
preservation of investment.
Most Domino applications are inherently cross-platform. Applications designed without
dependencies on the services of a specific operating system and without the use of external
tools or APIs should run unchanged on the various server platforms that run Domino. These
applications can be accessed by Lotus Notes clients running on various operating system
platforms, as well as Web browsers. A single programming model is used for Notes and Web
applications. Application design changes are immediately available and replicate with the
data to servers and clients alike.
Hand in hand with platform independence is customer-controlled migration and coexistence
of mail systems, operating environments, infrastructure. Not only does Lotus Domino support
multiple operating system platforms, it also supports many Internet standards and protocols,
including HTTP, POP3, IMAP4, SMTP/MIME, NNTP, SSL, X.509, LDAP, CORBA, and IIOP.
Migration and coexistence tools, as well as services, are available from IBM and our Business
Partners to assist you in a phased or aggressive deployment.
Chapter 1. Getting started: Key questions to consider
3
The Domino calendaring and scheduling implementation offers flexible, customizable
calendaring integrated with mail in a universal inbox on all supported client platforms. It
supports cross-node, real-time scheduling, and also offers offline free-time search and
scheduling, as well as interoperability with other systems. Its powerful functionality includes
flexible invitation management (accept, decline, delegate, reschedule), integration with
contact management, support for scheduling rooms and resources, and the capability to
convert memos to calendar entries or tasks and vice versa.
1.2.3 Highly scalable
Scalability is enhanced by the Domino replication, directory, and security services.
Replication allows multiple sites, teams, and users to quickly and easily share information.
Users never need to connect to a single central server that stores the only occurrence of a
particular database; instead, they can access a replica of the database on one or more local
servers or on their client workstation. In addition, server-to-client replications provide
disconnected support to mobile users.
Lotus Domino supports selective and field-level replication to minimize network traffic and
required bandwidth. Replication is synchronous and compares the contents of the database
on each system within the customer's Domino/Notes security implementation. Domino
supports multiple directories, which is particularly useful for large organizations and
companies growing by mergers and acquisitions.
Domino partitioning and clustering options are unique in the marketplace for scalability and
availability with capabilities that include automatic server failover, dynamic load balancing,
and server partitioning.
The hierarchical authentication of Domino scales to large organizations by ensuring
uniqueness of names and enabling distributed administration. It also supports inter-enterprise
authentication through cross-certification between organizations. Access control (security)
extends down to the document level (even without encryption), and down to the field level
using encrypted fields. Domino includes delegation support and access control based on
roles as an alternative to lists of specific user or group names.
With Lotus Domino, administration can be performed from a Win32 workstation in your
network running Domino Administrator, from a browser, or from a remote server console.
Using these tools, an administrator can access event monitors, alarms, and statistics reports.
Some administration tasks can be performed offline. On some platforms, including zSeries,
Domino commands can be issued from the system operations console or from a telnet
session.
Administering Domino servers is easy and flexible, because monitoring and management
support SNMP standards and offer integration with leading network management solutions.
Furthermore, a Domino administrator's life is made easier with an automated process to
support administrative requests such as name changes and access revocation of terminated
users. The process updates access control lists, directory entries, groups, mail, and calendar
free time information. It can even move users' mail files from one server to another using
drag-and-drop technology built into the Domino Administrator client.
For more information about Lotus Domino, see:
http://www.lotus.com/lotus/offering1.nsf/wdocs/messagingcompetitive
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Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
1.3 Why Lotus Domino?
It is legitimate to ask yourself why Lotus Domino (the premiere enterprise integration platform
to enable e-business) and why you should invest in this technology. In order to discuss Lotus
Domino, we must discuss Lotus Notes and Lotus Domino as the integral building blocks for
the overall Domino solution. As a start, let us discuss the reasons why Lotus Notes and Lotus
Domino remains today’s market leader:
򐂰 The value that Lotus Notes and Lotus Domino bring to the market hasn’t changed and is
still needed. Companies will always need to efficiently collaborate both internally and
externally with employees, suppliers, and customers in order to remain competitive.
򐂰 Lotus has evolved Notes and Domino with marketplace needs as new forms of
communication have emerged. Examples of this evolution can be seen in the way we
adopted Internet standards, introduced instant messaging solutions, and embraced
support for mobile and wireless devices.
򐂰 Lotus Notes and Lotus Domino are flexible. Lotus customers have freedom to choose their
server and client operating systems, hardware platforms, networking protocols, directory
infrastructure, programming languages, client devices, and more.
1.3.1 Reasons to invest
What are the benefits of investing in the Lotus Domino 6.5 software platform? Consider these
points:
򐂰 Lotus Domino is clearly the IBM strategic direction for cross-platform deployment
messaging and collaboration: Lotus Domino software platform has been built for scalable
applications deployed across multiple hardware and operating system platforms. It is
supported by IBM Eserver xSeries (Red Hat Advanced Server Version 2.1, SUSE LINUX
Enterprise Server (SLES) V8.0, Turbo Linux Enterprise Server, Connectiva Linux
Enterprise Server, Microsoft Windows NT®, 2000, and 2003), pSeries (IBM AIX), iSeries
(IBM OS/400®), and zSeries (IBM z/OS) servers. In addition, Lotus Domino is supported
on many non-IBM platforms such those from Sun and Hewlett-Packard (HP).
򐂰 Leading edge technology from the world’s premier technology company: Lotus Domino
provides leading edge technology. This includes the delivery of collaborative applications
to help users work more productively. Lotus Domino collaborative applications enable
users to share, collect, track, and organize information so that they can perform their jobs
more efficiently. With Lotus Domino server, developers can create collaborative solutions
that provide a variety of productivity-enhancing business functions. Lotus Domino
applications can include work flows that route information, forums that facilitate community
discussions, customer relationship management (CRM), project tracking, supply chain,
and customer support solutions. Users have the flexibility to access Lotus Domino
applications from Lotus Notes clients, Web browsers, portals, mobile devices, and any
Object Linking and Embedding (OLE)-compliant application, such as Microsoft Office. The
fully integrated Lotus Domino global workbench translation tool is designed to translate
Lotus Domino databases and Web sites into a variety of languages. By writing an
application only once that is accessible in a variety of languages, you can efficiently deliver
Lotus Domino solutions to your users around the globe.
򐂰 Help increase your return on investment by deploying collaborative solutions: Your return
on investment can increase with each collaborative solution you deploy within the Lotus
Domino environment and is limited only by your creativity. For example, IBM Lotus Domino
Designer®, an application development environment integrated with Lotus Notes software,
enables developers and Web site designers to easily create, manage, and deploy
security-rich, collaborative applications. Developers are free to use the programming
language that best fits their requirements, including the Lotus formula language,
Chapter 1. Getting started: Key questions to consider
5
LotusScript, JavaScript, Java/CORBA, XML, Component Object Model (COM)/OLE,
Messaging Application Programming Interface (MAPI), JavaServer Pages (JSP) tags, and
C/C++ application programming interfaces (APIs). So, they can use languages they know,
instead of spending time and money learning a new language. And using Lotus Domino
Designer 6.5, developers can dramatically enhance Lotus Domino applications with online
awareness and instant messaging in just a few simple steps, so your users can interact
with team members in real time to help increase their productivity.
To help maximize your return on investment, IBM provides several ways to extend the
reach of your Lotus Domino data to communities beyond your internal Lotus Notes client
users:
– Domino server provides an integrated Web application server with browser access to
data stored in both the file system and in Lotus Domino databases.
– Lotus Domino server lets your developers easily incorporate back-end enterprise data
into your Lotus Domino applications. Tools and services, such as IBM Lotus Enterprise
Integrator® software and Lotus Domino connection services, enable connections to
your company’s relational databases, such as Oracle and IBM DB2® databases,
enterprise resource planning systems, such as SAP, PeopleSoft, and J.D. Edwards,
and transaction systems, such as Customer Information Control System servers, IBM
WebSphere® MQ software, and IMS™ transaction management system.
– The Lotus Domino toolkit for IBM WebSphere Studio plug-in lets developers use
drag-and-drop functionality to rapidly build JSP Web pages that integrate Lotus
Domino data.
– Standard Lotus Domino portlets (for e-mail, calendar, to-do, and database views) and
the more advanced Lotus Domino portlet builder allow Lotus Domino data to be easily
surfaced in IBM WebSphere Portal software.
– IBM Lotus Domino Everyplace® software lets users access their e-mail, calendars,
to-do lists, and your company’s custom Lotus Domino applications from a variety of
mobile devices, including smart phones and personal digital assistants (PDAs).
򐂰 Protect your competitive edge by safeguarding business-critical data: Protecting
corporate data is essential to your company’s success and competitiveness. Lotus
Domino multi-tier security features let you define security parameters at several levels,
ranging from server access to controlling individual fields on a document. Lotus Domino
server fully supports industry security standards, including SSL, Secure/Multipurpose
Internet Mail Extensions (S/MIME), and x.509 certificate authorities. These features, along
with built-in digital signatures and encryption, let you rest easy knowing your data is
protected.
Lotus Domino server helps protect your enterprise data at three levels:
– Server level
– Database level
– Data level
򐂰 Optimize your existing system by upgrading to Lotus Domino 6.5 server : Backward
compatibility is fundamental to Lotus Domino server. Release 6.5 continues to preserve
your existing Lotus Domino investment, beginning with key system databases, such as the
Lotus Domino directory, that help facilitate a smooth upgrade. Whether you are upgrading
from an earlier Lotus Domino release or migrating from a competitive platform, Lotus
Domino 6.5 server and your existing system can easily work together.
Lotus Domino server supports industry standards such as Simple Mail Transfer Protocol
(SMTP), Multipurpose Internet Mail Extensions (MIME), Post Office Protocol (POP3),
Lightweight Directory Access Protocol (LDAP), and Secure Sockets Layer (SSL), so you
can choose how you want to deploy your messaging and collaboration infrastructure
6
Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
without completely overhauling your environment or becoming dependent on specific
hardware and software to keep your business running.
򐂰 Drive efficiency by streamlining messaging and directory services: The control and
administration of your messaging infrastructure is crucial to providing users an efficient
and robust collaboration platform. Integrated messaging and directory services are the
core of Lotus Domino server. These services provide world-class e-mail, calendar and
scheduling, discussion databases, and address books in a unified, easy-to-manage
architecture. Lotus Domino server provides all the tools end users and system
administrators need to work efficiently and reliably.
– Spam prevention directs the mail router to check incoming e-mail against public or
private Domain Name System (DNS) blacklists to see if the sender is allowed to send
you e-mail. The router can also use server-based mail rules to apply conditions, such
as if attachment name contains or if message size exceeds, to determine if any action,
for example, deleting the message, should be taken instead of delivering the message.
– Mail-message journaling allows you to configure the router to capture (and optionally
encrypt) a copy of mail messages sent from or into your domain. This allows you to
permanently store or otherwise process the message without user intervention.
– Condensed (or mobile) directory catalogs aggregate information from multiple
directories into a single database. These combined directories are extremely small,
allowing users to replicate them locally to their machines. Local replication lets users
address e-mail faster than when they have to access the server, even while offline.
– Directory assistance increases your flexibility by allowing servers to look up information
from LDAP directories rather than just the primary Lotus Domino directory. You can
configure directory assistance to provide client authentication, group lookups for
database authorization, and Lotus Notes mail addressing.
– Central directory gives you an optional architecture in which some servers in the
domain contain only documents required to configure servers. These servers use a
remote primary Lotus Domino directory on another server to look up information about
users and groups. Using the remote directory saves disk space and provides quick
access to new information, because the servers are not required to wait for the
information to replicate to them. It also provides tighter administrative control, because
only a few directory replicas contain user and group information.
򐂰 Lower your total cost of ownership with cost-saving features: Lotus Domino 6.5 server
provides the following features to help you make more efficient use of your infrastructure:
– Network compression reduces the amount of data transmitted between a Lotus Notes
workstation and Lotus Domino server or between two Lotus Domino servers, helping
lower network expenses and remove network interface card bottlenecks to allow
unlimited simultaneous access to your server.
– Streaming replication facilitates the transfer of data more efficiently, reducing
replication times and allowing users more rapid access to data. Documents are
displayed as they are received, allowing end users to begin working right away, while
the rest of the database is still replicating.
– Single-copy template enables applications that share the same design (such as mail
files) to share a single design template to reduce repeated elements, so you can save
significant disk space. And, because design elements are centralized, maintaining
design changes on each server is easy.
– Lempel-Ziv (LZ1) attachment compression saves disk space and replication time by
compressing attachments more efficiently.
Chapter 1. Getting started: Key questions to consider
7
– Server language packs provide administrators with the ability to merge different
languages into the standard Lotus Notes application templates. Having more than one
language in a single template reduces the overhead associated with supporting
multiple servers for multiple languages.
– Extended access control lists and Lotus Domino extensible server pages hosting
features allow Lotus Domino servers to host virtual companies in a single Lotus
Domino domain, while allowing each organization to see only the appropriate
information. This helps reduce costs and ease administration, because you don’t have
to run separate domains for each company.
򐂰 Supported by worldwide IBM Software Services for Lotus and our network of qualified
Business Partners: We’re here to help you quickly maximize the capabilities of and speed
return on your Lotus software investments. Through expert consultation, in-depth
understanding of Lotus technologies, custom application development, real-world
experience, and knowledge transfer, we can help you turn your IT investments into
quantifiable business value. To learn more, visit http://ibm.com/lotus/services or
http://ibm.com/lotus/partners. Lotus Domino support can be provided by IBM on a
worldwide basis, 24 hours-a-day, 7 days-a-week, 365 days-a-year. For more information
about Lotus Support Services, visit
http://www.ibm.com/software/lotus/support/support-update.html.
򐂰 Product viability: IBM + Domino = confidence: As you research the many vendors of
messaging and collaboration solutions that have come and gone over the last several
years in the e-business arena, confidence in their ability to survive and flourish becomes
paramount. After you conclude that a viable messaging and collaboration infrastructure is
something your business requires and that Lotus Domino has the technology to deliver on
its promise, you must be sure of the answers to these questions:
– Does the technology vendor you depend on understand small, medium, and large
enterprises to help you at every stage along the way?
– Has the vendor been successful with the most complex and global environments,
should you need one some day?
– Do the vendor’s tools and products run across many operating systems and servers to
help minimize impact in case you need to change your deployment?
– Does the vendor provide a road map (or solution) that allows you to make use of your
existing applications and data?
– Can the vendor assist you in protecting your information assets with confidence by
providing a robust security architecture?
– Does the vendor offer worldwide support and services and a solid business partner
organization with applications to support it?
Choosing the right messaging and collaboration business infrastructure can be the single
most important decision of your future. Choose a technology that is proven and solid, as well
as a company you trust with your business. IBM understands messaging and collaboration.
Lotus Domino is the technology for your messaging and collaboration business requirements.
1.3.2 Domino and e-business positioning
When people think of e-business, some think of Web servers for publishing information
through the Internet, others consider full-blown e-commerce, and still others want something
in between, for example, to extend the reach of their applications to browser users on
intranets, extranets, or the Internet. A number of IBM software products address this wide
range of needs. Because there is some functional overlap, positioning is very important. This
8
Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
section compares Domino to other alternatives as an HTTP server, a Web application server,
and a commerce server.
Web server alternatives
IBM Web server technology for zSeries is currently available in several forms, including
Domino for zSeries and IBM WebSphere for zSeries. Multiple Web servers can coexist on the
same zSeries system by configuring different port numbers or different IP addresses.
Alternatively, Domino 6 offers an option to use either the Domino HTTP stack or the one
provided by IBM HTTP Server for zSeries when serving Domino information to Web browsers
through HTTP.
IBM HTTP Server for zSeries, which is provided with z/OS at no additional charge, provides
standard Web server functionality for zSeries. IBM HTTP Server for zSeries is integrated very
closely with zSeries security and administration mechanisms. Lotus Domino for zSeries
includes a built-in HTTP stack, but Domino extends beyond basic Web serving to offer a
complete Internet application development environment that includes forms generation,
document management, e-mail, workflow, and collaboration services.
Many organizations are already using IBM HTTP Server for zSeries to address their Web
serving needs. Some have begun to implement high-volume, transaction-based Web
applications with WebSphere Application Server, as described later. Domino Release 6 uses
a plug-in for IBM HTTP Server for zSeries that provides the flexibility to use the IBM HTTP
Server for zSeries as the HTTP stack for Web-enabled Domino applications. For example,
Domino and WebSphere on the same zSeries server can share a single HTTP server to
access data and applications. And with the use of the WebSphere HTTP plug-in, it is no
longer required that Domino and WebSphere reside on the same system. Additional reasons
for considering IBM HTTP Server for zSeries are RACF/SAF integration and the potential for
significant CPU reduction through SSL support for hardware encryption.
Web application server alternatives
Two IBM Web application servers are available on zSeries: IBM WebSphere Application
Server and Lotus Domino. WebSphere and Domino both provide robust alternatives for
building and maintaining dynamic Web sites. In fact, many full-function Web sites will use both
Domino and WebSphere, because their individual strengths complement each other. Domino
excels when an application is primarily geared toward unstructured data or requires
sophisticated collaborative capabilities such as workflow or distributed content authoring.
WebSphere Application Server for zSeries excels when an application requires
industrial-strength transaction management, significant scalability, or where business logic is
completely encapsulated in distributed components such as servlets or Enterprise
JavaBeans. Depending on the functionality needed, there is a version of WebSphere
Application Server to satisfy the requirement. WebSphere Application Server Standard
Edition supports Java™ servlets and JavaServer Pages. For full Java 2 Enterprise Edition
(J2EE) support including Enterprise JavaBeans, transactional management, and Common
Object Request Broker Architecture (CORBA), WebSphere Application Server Version 5 for
zSeries provides the required support.
Together, Lotus Domino and IBM WebSphere offer customers the capabilities needed to
rapidly build high value e-business applications. At a minimum, Domino and WebSphere can
currently share a single HTTP stack. Single sign-on between the two Web application servers
is currently supported on zSeries through the use of a DSAPI plug-in. Over time, we can
expect more convergence in the underlying services of Domino and WebSphere.
Chapter 1. Getting started: Key questions to consider
9
For more details about Domino and WebSphere integration, see the IBM Redbook Patterns:
Custom Designs for Domino and WebSphere Integration, SG24-6903 and Redbook Technote
Domino and WebSphere Bundling, TIPS0305.
Looking toward the future, IBM has a strong commitment to Web Services as a foundation for
dynamic e-business. Both Lotus products and WebSphere products are critical to the IBM
Web Services strategy, with Lotus products providing contextual collaboration. For more
information about Web Services, see:
http://www.ibm.com/software/solutions/webservices/
Commerce server alternatives
Two commerce server alternatives on zSeries are Lotus Domino for zSeries and IBM
WebSphere Commerce. Lotus Domino has some capability to act as a commerce server.
e-commerce applications can be created using the built-in Web application development tools
that exist in all Domino platforms including Domino for zSeries. As mentioned in the
differentiation between Domino and other zSeries Web server alternatives, Domino provides
a complete Internet application development environment that includes forms generation,
document management, e-mail, workflow, and collaboration services. It is appropriate for
both business-to-business (B2B) and business-to-consumer (B2C) environments.
IBM WebSphere Commerce is a set of integrated software components that gives businesses
the ability to establish effective, high-end electronic commerce activity for B2B or B2C. It
extends beyond point-and-click creation of a storefront, providing catalog creation, store
management, marketing campaigns, payment processing, and fulfillment. It also allows you to
flexibly integrate with existing enterprise systems using supplied application programming
interface (API) functions. WebSphere Commerce addresses the needs of the largest
businesses and those seeking support for the most advanced commerce site functions.
WebSphere Commerce is completely independent of Domino for zSeries. However,
WebSphere Commerce and Domino for zSeries can interact with one another for applications
that leverage the strengths of each. The two products can work together to provide a
high-value, complete e-business solution. For example, Domino can enhance a WebSphere
Commerce storefront with content management, workflow, and electronic mail confirmation.
For more information about WebSphere Commerce and other components of the WebSphere
application platform for e-business, see:
http://www.ibm.com/websphere
1.4 Server and client alternatives
With Lotus Domino, you can start with world-class messaging and a Web presence and easily
add custom e-business applications. You efficiently and effectively store, manage, and
distribute information, because Lotus Domino is the central access point for finding and
sharing the information that you need, whether it is located in e-mail, relational databases or
host-based systems, in your favorite desktop application, or on the Internet. Various client
options offer different levels of function and access that allow you to communicate with
colleagues, collaborate in teams, and coordinate strategic business processes.
While Lotus Domino is the server software that runs on a variety of platforms including
zSeries, Lotus Notes is the brand name for the Lotus client family. Originally, there was only
one client alternative, and both the client and server products were called Lotus Notes. As
part of Lotus Notes Release 4.5, an optional capability called Domino became available that
allowed Notes applications to be extended to anyone with a Web browser. Shortly thereafter,
the server was re-branded Lotus Domino to highlight the significant Web application server
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Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
functionality and client choice. Lotus Domino became available on the S/390® platform with
Release 4.5.
Lotus Domino for zSeries combines full support for the latest Internet mail standards with
industry-leading messaging and calendaring capabilities. Domino extends beyond mail to
support for custom intranet and Internet applications. These custom applications can be
generated from standard database templates, chosen from a portfolio of thousands of ISV
applications, or written in-house using Domino Designer. Lotus Domino for zSeries also offers
usage tracking/analysis and partitioning and clustering technology for the high availability and
reliability required by enterprise mission-critical applications.
On the zSeries platform, the desired scope of Domino function is an installation option rather
than a licensing option. A Lotus Domino for zSeries license encompasses all of the following
capabilities shown in Table 1-1. At installation time, you select the appropriate server type for
your environment.
Table 1-1 Types of Domino servers
Lotus Domino Mail Server
Lotus Domino Mail Server combines support for Internet mail
standards with industry-leading messaging and calendaring.
Lotus Domino Application Server
Lotus Domino Application Server includes functions of the
mail server, plus support for custom intranet and Internet
applications in a single Domino partition.
Lotus Domino Enterprise Server
Lotus Domino Enterprise Server includes all functions of the
Domino Mail and Application servers, plus partitioning,
clustering, and usage tracking/analysis.
Table 1-2 highlights the various client options currently supported for use with Domino for
zSeries.
Table 1-2 Various client options
Lotus Notes for Collaboration
Lotus Notes for Collaboration is a full-function integrated
client for messaging, calendar, and discussions, plus the
capability to use custom Domino applications.
Domino Web Access (formerly
known as iNotes™)
Domino Web Access extends Domino messaging and
collaboration, personal information management (PIM), and
offline services to current Web browsers and Microsoft
Outlook clients. The Domino Web Access licensing model
also includes access to Domino mail from standards-based
mail clients.
Domino Designer
Domino Designer is the interactive, graphical development
environment for creation of powerful intranet and Internet
applications.
Domino Administrator
Domino Administrator is the graphical interface for
administration and management of the Domino environment,
including registration of users and servers.
1.5 Terminology
This section explains key Domino terminology. You might find that Lotus Domino terminology
and concepts are related to, but somewhat different from, similar terms and concepts in
various operating system environments. Also, note that based on the heritage, you might
Chapter 1. Getting started: Key questions to consider
11
occasionally still hear the terms Notes and Domino used interchangeably from an application
perspective.
򐂰 A Domino document is an object that represents an individual unit of information, similar to
a database record, a row in a relational table, or a Web page. A Domino document can
contain both structured data (such as fields in a database file) and unstructured data (such
as images or rich text). It should not be confused with what we commonly consider a
document in the word processing sense.
򐂰 A Domino database is a collection of documents usually linked by some business purpose.
For example, you might have a customer service database or a personnel policy
database. On zSeries, Domino databases are stored in the UNIX® Hierarchical File
System.
In addition to serving as a container for storing information, a Domino database also
includes application logic. For example, a Domino database typically includes forms for
displaying and updating specific documents, views for displaying a set of documents, and
agents for performing planned actions against documents. Changes to both application
logic and data are made available to clients and servers through replication.
򐂰 A Domino application is a collection of one or more Domino databases, HTML pages,
servlets, and so on.
򐂰 The Domino directory, formerly called the Notes Name and Address Book or Public
Address Book, is a repository for user demographic information (name, mailing address,
phone number, fax number, e-mail address, and so on) and location of the user's mail file.
However, it is more than an address book, which was why the name was changed. It is
also a centralized server management tool that contains information about server
configuration, security, and connections for mail routing and replication.
򐂰 Domino partitioning (called DPAR in the zSeries environment) allows multiple Domino
servers to be hosted on a single physical machine, regardless of the number of CPU
processors. This should not be confused with the term logical partitioning (LPAR). LPAR
support is the capability to run up to 15 independent images of the operating system on
the same physical hardware server, each initially allocated a logical portion of the physical
resources. The resource allocation is not fixed, but is dynamically managed by the system
without operator intervention. This means that processor cycles and I/O resources no
longer in use by one LPAR are automatically reassigned as another LPAR needs them.
Domino partitioning permits multiple DPARs within each LPAR. With Domino partitioning,
a physical server or LPAR can be logically divided or partitioned to host several separate
Web sites or multiple Domino applications (for example, one for mail and one for
applications) within a company. This flexibility permits distributed ownership of
administration and server resources. It can also reduce the overall cost of ownership by
reducing the number of physical servers required when the needs of departments or
workgroups demand individual server resources.
򐂰 A Domino cluster is a collection of two to six redundant servers to support load balancing
of client workload, automatic failover of client requestors from one server to another in the
event of a server failure, or both. It provides high availability for your critical business
applications and messaging needs. Unlike operating system or hardware clustering, a
Domino cluster can be made up of multiple partitioned servers on the same machine if
desired. Alternatively, if a hardware single point of failure is a key concern, a Domino
cluster can consist of multiple physical systems (with the same or different operating
systems) connected with a high-speed hardware link.
Domino clustering is implemented using application database replicas on at least one other
server in the cluster. These replicas are synchronized each time an update occurs. Note that
a zSeries server inherently provides much of the function for high availability, scalability, and
workload management that Domino clustering seeks to provide on other platforms. Many
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companies find that the native zSeries capabilities are sufficient for their needs and consider
Domino clustering on zSeries only for extremely critical applications.
1.6 Why Domino 6.5 and zSeries?
Some key benefits of this platform and the features that differentiate Domino 6 on zSeries
from other server platforms are:
򐂰 CPU reduction and z/OS improvements due to XPLink and zSeries File System (zFS).
򐂰 zFS latch structure introduced in z/OS 1.3.
򐂰 New BPXPRM verification function, the new dom_verify_os command.
򐂰 HTTP server task improvements.
򐂰 Server activity and performance monitoring improvements.
򐂰 IBM Tivoli Analyzer for Lotus Domino (optional, separately-licensed) makes it possible to
collect powerful performance assessments, based on current performance plus historical
collections of Domino statistics (including z/OS platform statistics).
1.6.1 e-business on demand
There's a gap between what IT promises and what it delivers. Integrating disparate,
heterogeneous systems and networks is complex. This complexity is a critical issue troubling
CIOs today. Just trying to get technologies to work together eats up more than 40% of IT
budgets. That means almost half the IT investment goes toward things that don't directly drive
business value. Because it's complex, it can take months, maybe a year, before an IT
investment delivers any value. Because it's complex, skills are in short supply, and it will get
harder to hire the people to integrate, implement, and maintain technologies. Complexity
costs. And then there are utilization costs. For example, mainframes are idle 40% of the time;
UNIX servers are idle 90% of the time; and most PCs are idle 95% of the time.
Of course, the industry grappled with cost of ownership and utilization long before the Internet
and e-business introduced a new era of computing. Even with the Web, the promise of
complete business integration efficiency still lies in the next generation of e-business
technology infrastructure. Domino 6.5 and zSeries offer the reality of the e-business on
demand™ environment. Look at what businesses are demanding from a technology
infrastructure, and how organizations can integrate heterogeneous systems and platforms
using a road map that incorporates these technology milestones:
򐂰 Java and open standards
򐂰 Linux
򐂰 Web services
򐂰 Grid computing
򐂰 Autonomic computing
򐂰 Utility computing
The combination of Domino 6.5 and zSeries offers these technologies today.
Note: This section is from The Mainstream, Issue 4, 2003, the IBM Eserver zSeries and
S/390 software newsletter, available at:
http://www.ibm.com/software/swnews/swnews.nsf/n/lsco5sdnuw?OpenDocument&Site=swzseries
Chapter 1. Getting started: Key questions to consider
13
1.6.2 Domino 6.5 zSeries-specific improvements
z/OS is the Domino platform that provides the lowest total cost of ownership (TCO) for larger
corporate collaboration environments, when all terms of the cost equation are accounted for.
With the Domino 6 exploitation of XPLink technology available with z/OS, this TCO position is
substantially strengthened. CPU usage for traditional Domino client access drops by 25% or
more over Domino 5, and Domino Web Access CPU usage drops by up to 45%. The Domino
Web Access reduction is achieved through a combination of XPLink and the redesign of the
Domino 6 HTTP server. This redesign also allows the IBM HTTP server for z/OS to be
seamlessly plugged in to the Domino environment without the need for a Web Connector
configuration.
Domino 6 also offers several new options for systems management and monitoring, through
the integration of selected RMF™ monitor II data with the Domino statistics infrastructure.
This allows Domino administrators to monitor the behavior of z/OS using the interfaces with
which they are familiar. It also enables the implementation of the IBM Tivoli Analyzer for Lotus
Domino. This is a new product that plugs into the existing Domino administration client and
provides “big picture” views of Domino server health and trends in resource usage.
1.6.3 Domino 6.5 for Linux on zSeries
Domino 6.5 for Linux on zSeries brings the proven, world-class messaging and collaboration
of Domino to the open world of Linux on zSeries. In addition to new platform support, the IBM
Lotus Notes and Domino 6.5 family of products focuses on maximizing collaboration and user
productivity, while lowering total cost of ownership.
Domino 6.5 has added platform support for Linux on zSeries. Benefits of Domino for Linux on
zSeries include:
򐂰 Virtual Linux server environment
– Linux/UNIX server or Intel® consolidation
– Centralization of expertise and hardware
򐂰 Qualities of service
– zSeries has highest single system availability
򐂰 System management
– Improved system management, backup, and recovery using Tivoli system and storage
management products.
򐂰 Resiliency
– Improved server utilization and workload distribution
Domino for Linux on zSeries is the most scalable Domino Linux solution. It uses sys_epoll
based Domino thread pools, developed by IBM Linux Technology Center, approved for the 2.6
kernel standard and backported to the 2.4 kernel.
Domino for Linux on zSeries is sold through Passport Advantage®.
Although Linux on zSeries server support is new in Domino 6.5, all previous versions of the
Notes Client continue to be supported by this platform. Here is some important information
about this new release:
򐂰 Domino for Linux on zSeries requires United Linux 1.0 for S/390 with Service Pack 2.
Example: SUSE LINUX Enterprise Server 8.0 with SP2® and 2.4.19 Kernel.
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򐂰 Domino 6.5 supports a range of end-user clients:
– Lotus Notes 6.5 (and earlier versions)
– Lotus Domino Web Access (browser access using Microsoft Internet Explorer,
Netscape Navigator, and Mozilla). Note that Mozilla support is new with Domino 6.5
and is very interesting to customers who want to evaluate deploying a Linux desktop.
– Lotus Domino Access for Microsoft Outlook for customers who want to replace
Exchange servers but maintain their end-user Outlook clients.
– Internet Explorer, Netscape Navigator, and Mozilla for browser and Webmail access.
1.6.4 The complete total cost of ownership
Total cost of ownership is too often seen as simply the capital costs required to get the server
running. These generally include the costs for the hardware (CPU, memory, disk, network
interface), the license for the operating system, and the license for Domino, plus any
companion products and applications. These are easily quantified and accounted for, but they
only represent a portion of the total cost of ownership. Other cost sources are often
overlooked, but must be accounted for when doing a complete TCO assessment. Here are
some of the additional sources of costs:
򐂰 Outage avoidance and recovery
򐂰 Security and control of Domino infrastructure
򐂰 Cost of keeping current
򐂰 Domain complexity
򐂰 Stability of the total Domino solution
򐂰 Redundant configuration options
򐂰 Backup and restore options
Enterprise class Domino deployments are large and complex environments to manage. They
require thoughtful and comprehensive administrative strategies, instead of the simple and
limited tactics usually employed for small configurations. Attempts to scale up small Domino
deployments by duplicating infrastructure through horizontal scaling result in a proliferation of
underutilized resources that require a large number of people to administer. Cost accounting
in these environments is usually incomplete, because either the accounting itself is
undisciplined, or important features of the environment concerning security or recovery are
ignored or poorly implemented.
The zSeries environment encourages planners and system architects to think about costs
explicitly and comprehensively. It allows tighter control of the environment and brings greater
stability to the total Domino solution. It is designed to keep costs down through higher
resource utilization and greater economies of scale, often by exploiting the zSeries
infrastructure that you probably already have. And perhaps most importantly, it enables you to
free up your skilled people from common administrative chores so that they can focus on
more important tasks and be more productive. Domino 6 on z/OS can help you to do more
with less.
1.7 zSeries value proposition and differentiators
In this section, we discuss the value proposition and differentiators.
Chapter 1. Getting started: Key questions to consider
15
1.7.1 What is zSeries?
The IBM Eserver zSeries family delivers highly reliable, mission-critical transaction servers
in the marketplace. zSeries is the new technology, next generation S/390. As diverse
workloads and complexity increase, mainframe class servers continue to be very attractive.
Certain high-volume, mission-critical applications that Internet technology makes possible,
and that require the highest levels of availability and systems management, will only be
practical when hosted on mainframe class servers.
An advanced e-business site can easily be required to handle millions of transactions per day,
moving terabytes of data, along with the demand to maintain fast response times. zSeries
capacity and horsepower delivers the highest level of the qualities of service required for
advanced e-transaction processing, while allowing you to use your existing assets and
business expertise. In addition, zSeries is designed with industry leading tools for system
management, thus enabling users to deliver a robust service for a large number of users with
a small support staff.
1.7.2 What is z/OS?
z/OS is the native operating system of the zSeries server. z/OS provides 64-bit support,
advanced function, enhanced usability, support for distributed system software technology,
forward compatibility of software, and a workload pricing model. z/OS supports a traditional
mainframe workload side by side with UNIX system services, supporting 64-bit real
addressing today, and expanding to support 64-bit virtual addressing in the future.
z/OS features Intelligent Resource Director (IRD), an exclusive IBM technology that makes
the zSeries server capable of automatically reallocating processing power to a given
application on the fly, based on the workload demands being experienced by the system at
that exact moment. This advanced technology allows the zSeries hardware and z/OS to
provide nearly unlimited capacity and nondisruptive scalability, according to priorities
determined by the customer.
z/OS can also run on the S/390 Parallel Enterprise Server™ (Generation 5 or Generation 6
models). Domino for zSeries is supported by the integrated UNIX system services of both
z/OS and OS/390®. Although the product name has formally changed, note that Domino for
zSeries runs on both zSeries and S/390 servers and is supported by both the z/OS and the
OS/390 operating systems.
The zSeries FIle System (zFS) has the potential to perform far better than the DF/SMS
Hierarchical File System (HFS). This increased performance might also lead to higher
scalability for Domino by eliminating some I/O bottlenecks. zFS is a new physical file system
that became generally available in z/OS Version 1 Release 2 and can be installed through
PTF back to z/OS Version 1 Release 1 and OS/390 Version 2 Release 10.
The Extra Performance Linkage (XPLink) feature of OS/3909 V2.10 and later offers additional
potential for Domino. The Domino for zSeries development team has exploited this feature for
Domino 6. Initial results indicate a very favorable reduction in CPU usage and a
corresponding drop in elapsed time for assorted server functions. For more details, see:
http://www.ibm.com/servers/eserver/zseries/software/domino/domperf.html
1.7.3 What does zSeries offer Domino?
By enabling organizations to consolidate, centralize, and simplify their e-business
infrastructure, the zSeries server platform delivers unsurpassed quality of service, enhanced
manageability, and low total cost of ownership. Plus, if your enterprise data and applications
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are already hosted by zSeries, a Domino implementation on the same platform offers high
performance for data integration by eliminating the network layer
Reliability and availability
Continuous availability is critical to advanced e-business applications. As the RedMonk study
Evolution and Extinction: The Application Server Market in 2003 and Beyond points out, the
most important buying criteria for application servers in 2003 are functionality and stability
(available at http://www.ibm.com/software/os/zseries/newsletter/mainstreamed4.html#eight).
Because zSeries can dynamically take a failing hardware component offline and replace it
with a hot standby, most hardware failures and replacements in this environment result in no
outage to the LPARs or DPARs. zSeries technology also makes it possible to add capacity
without taking down the entire system, what IBM calls capacity on demand.
Domino server clustering can be implemented for very critical applications. It works across
logical partitions (LPARs), as well as within and across Parallel Sysplexes, to provide failover
for mail and Domino applications in the event a Domino application should go down. Our
experience shows that Domino for zSeries customers typically run their processors above
90% utilization before considering upgrades. With the high reliability and availability of
zSeries and S/390, customers can actively use more of their server capacity. Even during
unusual peak loads and benchmarks, processors that run at 100% for extended periods of
time typically do not result in Domino server failures.
Security and manageability
zSeries offers mainframe class security and manageability, with enhanced hardware
management controls and enhanced functions for e-business. Authorization control is
enhanced through integration with zSeries security. Domino server passwords can be
protected and managed by the zSeries Resource Access Control Facility (RACF®) or an
equivalent product based on the Security Access Facility (SAF) standard.
Domino systems management is integrated into zSeries operations through Domino Console
Support, renamed z/OS Console Support for Domino in Domino 6. Domino Console Support
lets you integrate Domino into your zSeries operational processes by allowing you to issue
Domino commands directly from the z/OS console or from any authorized UNIX System
Services session (for example, telnet and OMVS). Using RACF/SAF for security, the Domino
console is accessible from any authorized location, local or remote, through a single operator
sign-on.
Additional platform-specific management features include serviceability traces, Domino
statistics combined with data from System Management Facility (SMF), and additional
statistics for granular performance analysis. Integration with SMF tools provides you with
needed information to facilitate performance tuning, capacity planning, and charge-back
billing. IBM Tivoli Storage Manager for Mail is available to facilitate backup and restore of the
critical business data stored in your Domino for S/390 infrastructure. For more information
about Tivoli Storage manager for Mail, see:
http://www.tivoli.com/products/index/storage-mgr-mail/
For more information related to the authentication and access-level checking for Domino, see
the IBM Redbook, Lotus Security Handbook, SG24-7017. This Redbook provides the best
practices and guidance for building a secure “collaboration” infrastructure using IBM Lotus
technologies.
Managing Web applications infrastructure with IBM Tivoli Monitoring
Tivoli is leading an IBM-wide effort to improve performance management capabilities for
zSeries customers. This includes investment in new products to manage key zSeries
resources, enhancement of existing IBM monitors, and integration of key products within the
Chapter 1. Getting started: Key questions to consider
17
IBM portfolio. IBM is committed to improving the management of the zSeries solutions to help
drive lower total cost of ownership for our customers. Nothing matches z/OS on the
IBM Eserver zSeries when it comes to high levels of availability and scalability for
mission-critical workloads, making it the platform of choice for today's large e-businesses.
Scalability
A Parallel Sysplex® cluster offers enhanced scalability by linking up to 32 servers with as
many as 640 processors to create a single computing resource of almost unlimited size.
Currently, zSeries hosts the largest single system production Domino deployment (more than
35,000 users on one system). The 64-bit architecture in the new zSeries processors have the
potential for further consolidations of Domino workloads. The zFS storage hierarchy and
increased memory available to a single OS image have the capability to allow deployment of
larger numbers of Domino servers on a single system.
zSeries customers also have the ability to enable additional processors on their system as
demand increases. This is accomplished by a microcode change, often completed in less
than 30 minutes. This upgrade can occur without impacting or recycling the currently
executing LPARs.
Server consolidation and lower cost of ownership
Scalable Domino platforms can reduce the number of servers required to support an entire
enterprise. The fewer the number of servers, the lower the complexity and cost of
administration and management for a messaging and collaboration solution and the operating
system and procedures that support it. The results of a recent consultant study show that
Domino R6 on zSeries and S/390 can offer a dramatically lower total cost of ownership
compared with Microsoft Windows NT-based and UNIX-based infrastructures. For the
detailed report, see:
http://www.ibm.com/servers/eserver/zseries/software/domino/itgpaper.html
1.8 What types of customers use Domino for zSeries?
The market for Domino for zSeries is not limited to existing zSeries customers. Any or all of
the following types of organizations can benefit from implementing Domino for zSeries. This
topic area includes highlights of key benefits for each group, and ends with pointers to
Domino for zSeries customer case studies and sources of Domino applications available in
the marketplace.
򐂰 Organizations interested in a large scale mail and collaborative infrastructure
򐂰 Organizations interested in reliable, scalable, and secure e-business (including B2B)
򐂰 Notes/Domino customers interested in server or network consolidation
򐂰 zSeries customers interested in extending the reach of existing applications
Organizations interested in a large scale mail and collaborative
infrastructure
Lotus Domino software offers high-function, integrated, flexible, world-class messaging and
collaboration, plus many Web-enabling functions in a single integrated package. Domino for
zSeries integrates high availability Web applications with flexible content management. The
scalability of the zSeries platform allows for tens of thousands of Lotus Notes users on a
single system with virtually limitless disk storage capacity.
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Customers with large mail user populations on older technology mail products on zSeries,
such as OfficeVision, can upgrade to the advantages of Lotus Domino while exploiting the
existing platform infrastructure and skills.
In addition, the Lotus software migration site, http://www.lotus.com/migration, is another a
portal for information about migrating to Domino from LAN-based messaging environments,
such as Microsoft Exchange and Novell GroupWise.
Organizations interested in reliable, scalable, and secure e-business
To be successful in e-business, whether your application is business-to-business (B2B),
business-to-consumer (B2C), or business-to-employee (B2E), you must respond in real time
at any time. Domino for zSeries has the power and the tools to help you succeed in this
demanding environment. Domino for zSeries makes it easy to integrate enterprise data with
Web-enabled applications that you build with Domino Designer. You can provide your Web
visitors with up-to-the-minute information and process their requests immediately.
With Domino security, you can help protect the confidentiality and integrity of sensitive
information that flows to and from your site. Furthermore, an HTTP plug-in for Domino to IBM
WebSphere for zSeries, allows user authentication information to be stored in a Resource
Access Control Facility (RACF) for tighter integration with zSeries security facilities.
B2B, a growing phenomenon in the age of the Internet, is electronic commerce and process
integration between businesses having independent and often very different infrastructures.
Domino for zSeries plays an integral role in B2B, complementing e-commerce by enabling
e-collaboration, enterprise integration, workflow, and support for a wide variety of client and
server environments. Domino and the Lotus extension products address the unstructured
component of the business transaction, the human side of the transaction, the people in the
process.
Notes and Domino customers interested in server consolidation
Consolidation of any type reduces system administration, including network management and
system backups. This is no less true of the Domino server. Domino for zSeries supports
multiple (partitioned) servers on the same hardware, with the potential to support many
thousands of users. This gives you the flexibility either to combine servers or to keep your
existing server identities while consolidating hardware.
Centralization of Domino servers on zSeries can result in substantial network savings.
Because fewer DPARs are needed to support your users, more mail traffic will reside on the
local server. If the target DPAR is in the same LPAR, no network traffic will result, because
TCP/IP will route the request within the LPAR. In many cases, the Parallel Sysplex
infrastructure can be used to route TCP/IP traffic between DPARs, thus eliminating
server-to-server network traffic for mail routing and replication.
Consult the IBM Redbook Lotus Domino for S/390: Running a Large Domino System,
SG24-5984. Migration from other Domino platforms to Domino for zSeries is a key topic of the
“Administration techniques” chapter.
zSeries customers interested in extending the reach of existing
applications
Lotus Domino for zSeries is designed to help customers build and deploy Internet-based
applications on the same server as existing applications and data. Domino provides rapid
application development tools to help you design and develop collaborative applications for
your users that can be extended to the Internet. A variety of options help you integrate your
existing enterprise data into these applications, with or without programming. A customer
Chapter 1. Getting started: Key questions to consider
19
service application can access an existing customer master file in a relational database for
information such as name, address, and phone number.
Enterprise integration works both ways. A collections application running on zSeries might
update your Domino customer service database to alert your customer service
representatives to any outstanding accounts receivable issues. With Domino for zSeries, you
can tackle many business problems that require organizing unstructured data or managing
the flow of information. At the same time, you can link this workflow and unstructured
information to the wealth of business data in your enterprise databases.
See Chapter 6, “Independent software vendor assistance” on page 57 for additional
information about ISV products.
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2
Chapter 2.
Domino software platform
products for zSeries
This chapter provides an overview of the different products within the Lotus Domino software
family that are available on the IBM Eserver zSeries platform. These products include:
򐂰 Extension products
򐂰 Developer tools
򐂰 Vendor offerings
© Copyright IBM Corp. 2004. All rights reserved.
21
2.1 What Lotus and IBM products work with Domino for
zSeries?
A variety of products and tools are available to offer additional value to new and existing
Domino for zSeries customers. These offerings can be categorized into three areas,
described in the following sections.
2.1.1 Extension products
Many separately purchased products extend the capabilities of the Lotus Domino server and
are thus termed extension products. Some of these products are currently being renamed to
simpler, descriptive names to make them more easily recognizable to customers.
IBM will not be releasing Lotus Team Workplace (QuickPlace®) for the zSeries platform at
this time. This reflects a change in our original plans. However, the decision is consistent with
the IBM commitment to meet customer demand with high quality and supportable products at
a reasonable return on investment. IBM will not continue to offer Lotus Instant Messaging and
Web Conferencing (Sametime®), Lotus Workplace, and LEI for the zSeries platform for new
releases of these products. Current market indicators for Lotus software on zSeries show a
clear and continuing demand for Domino on zSeries, and in particular, Domino 6. The
development efforts of IBM are aligned to meet that demand in a timely fashion.
Based on customer demand, Domino and Domino for Linux most closely meet our customers'
needs at this time, and we plan to enhance those two Lotus software products on zSeries. If
you have an interest in Lotus Instant Messaging and Web Conferencing (Sametime) or Lotus
Team Workplace on the zSeries platform, contact Lotus software product management, either
directly or through your zSeries or Lotus software representative. Keep in mind that many
large scale e-business applications often include more than one server type. Networking a
zSeries server with another IBM platform server might be the optimum solution for needs
requiring extension products, such as Lotus Instant Messaging and Web Conferencing
(Sametime) and Team Workplace, that are not currently available natively for the zSeries
platform.
The following Lotus-related products are available on zSeries servers to enhance and extend
your collaborative and e-business capabilities. For additional details about the availability of
Lotus extension products on zSeries, see:
http://www.ibm.com/servers/eserver/zseries/software/domino/related_products.html
Domino Document Manager (Domino.Doc)
Domino.Doc® is being renamed to Domino Document Manager. The Domino Document
Manager family improves your organization's efficiency through enhanced collaboration and
information management. Domino Document Manager delivers the scalability, flexibility, and
low cost of ownership required to support both enterprise-wide document sand records
management, while serving as a foundation for knowledge management. For more details,
see:
http://www-136.ibm.com/developerworks/lotus/products/dominodocumentmanager/
Lotus Workflow
Lotus Workflow™, formerly known as Domino Workflow, is a stand-alone application
development tool that works on top of Domino to provide our customers with the ability to
develop, manage, and monitor all their business processes and help them eliminate the
downfalls of paper-based work. For more details, see:
http://www-136.ibm.com/developerworks/lotus/products/workflow/
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2.1.2 Developer tools
In addition to the extension products, a number of developer tools extend the power of Lotus
Domino for zSeries. These include LotusScript Extensions (LSXs) and application
programming interfaces for Java, C, and C++. In addition, several Lotus Domino Connectors
allow Domino for zSeries applications to connect through DECS, LEI, and Lotus Connector
APIs to DB2 Universal Database tables, flat files, text files, and Domino databases.
The following developer tools for Domino for zSeries can be downloaded:
򐂰 Lotus C API Toolkit for Lotus Domino on zSeries
򐂰 Domino SNMP Agent 4.6
These are available at:
http://www.ibm.com/servers/eserver/zseries/software/domino/dom390_devinfo.html
2.1.3 Vendor offerings
Some independent software vendors provide tools that complement Domino for zSeries
services and applications, including:
򐂰 Trend Micro, Inc. offers an anti-virus product called ScanMail for Lotus Notes and Domino.
This tool runs on zSeries, as well as many other DOmino platforms. ScanMail for Louts
Notes and Domino scans and cleans attachments in Domino mail messages and Domino
databases. After ScanMail is installed, it scans existing message attachments in
mailboxes and databases to discover any old infections. Thereafter, all mail is scanned in
real time at the Domino mail router. ScanMail monitors open/close events on
administrator-specified databases and scans for malicious content before the document is
closed. Modified data is scanned during the replication process. On demand database
scanning is also available. For more information, see:
http://www.trendmicro.com/en/products/email/smln/evaluate/overview.htm
򐂰 Symantec offers Norton AntiVirus for Lotus Notes/Domino and Symantec AV/F: Symantec
AntiVirus/Filtering for Domino on zSeries. For more information, see:
http://enterprisesecurity.symantec.com/content/productlink.cfm?EID=0
򐂰 Stampede Technologies, Inc., a leading developer of accelerator software for Lotus Notes
and Domino enterprises, announced the availability of their TurboGold Client-to-Server
software on zSeries servers. TurboGold offers online attachment compression, offline
acceleration of design element replication, and acceleration support for Domino Web
Access users. With this new addition to the TurboGold product family, Stampede hopes to
enhance IBM Lotus Notes performance for an estimated two million users, providing
potential performance gains of up to 5-to-1, depending on delivery method and content.
TurboGold Enterprise Edition delivers an enterprise-class solution that provides significant
performance improvements and advanced user administration. The product’s design
incorporates services for setting policies for replication and synchronization, Web
acceleration, multicasting, and database priority assignments, and enables users to easily
distribute them throughout the network. Along with improved storage management, these
features bring added value to enterprises focused on creating more efficient operations
and improving bottom-line results. For more information, see the product overview at:
http://www.stampede.com/newsandeventsproductoverview.html
򐂰 Mail Attender is an e-mail administration tool that manages documents, attachments,
quotas, and mail access for Louts Notes mail databases. It provides document and
attachment management, thus dramatically reducing your risk and exposure to these
lawsuits. Use Mail Attender to enforce document retention and content policies, as well as
eliminating those attachments that do not belong in the workplace. Mail Attender can also
Chapter 2. Domino software platform products for zSeries
23
be implemented to resolve disk space issues that you might be encountering on your
Lotus Notes mail servers. Use Mail Attender to delete documents that have reached a
configured age, or delete those attachments that every employee has sent to ten of their
closest friends within the company. For more information, see the product overview at:
http://www.re-soft.com/product/mailattender.htm
Additional development tools and connectors are available in the marketplace from IBM
Business Partners. See Chapter 6, “Independent software vendor assistance” on page 57for
additional sources.
IBM Tivoli systems management products for zSeries deliver comprehensive solutions that
help manage the platform of choice for today’s large e-businesses. See 3.5, “IBM Tivoli
integrated management software for zSeries” on page 36 for more details.
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3
Chapter 3.
Domino, zSeries, and
performance
This chapter discusses the performance advantages to be gained by running Domino 6 for
zSeries.
Then, we provide some general recommendations for performance and tuning that will help
you get started in managing your Domino 6 for zSeries environment.
More information about these topics can be found in Lotus Domino 6 for z/OS: Performance
Tuning and Capacity Planning, SG24-6904.
We also discuss the IBM Tivoli offerings that can assist you in managing your Domino for
zSeries environment.
The final section describes the hardware and software requirements to run Domino for
zSeries.
© Copyright IBM Corp. 2004. All rights reserved.
25
3.1 Features that differentiate Domino 6 for zSeries
Some key benefits of this platform over other server platforms are:
򐂰 CPU reduction and z/OS improvements due to XPLink and zSeries File System (zFS).
򐂰 zFS latch structure introduced in z/OS 1.3.
򐂰 New BPXPRM verification function, the new dom_verify_os command.
򐂰 HTTP server task improvements.
򐂰 Server activity and performance monitoring improvements.
򐂰 IBM Tivoli Analyzer for Lotus Domino (optional, separately-licensed) makes it possible to
collect powerful performance assessments, based on current performance, plus historical
collections of Domino statistics (including z/OS platform statistics).
3.2 Performance basics
Our key recommendations for performance tuning, performance monitoring, and capacity
planning of Lotus Domino Release 6 for z/OS are the following:
򐂰 Use the dom_verify_os command to ensure UNIX System Services (USS) settings meet
the recommended minimums. Domino does not run the same way as other zSeries
workloads that you might be used to. Make sure that you are not artificially constraining
Domino with parameter settings designed for a different type of application.
򐂰 Use a team approach. Domino tuning on zSeries is a combination of:
– z/OS tuning, including z/OS UNIX System Services tuning
– Domino server tuning
– DASD tuning
– Network tuning
For a more detailed discussion of Domino 6 for zSeries performance tuning see Lotus
Domino for z/OS: Performance Tuning and Capacity Planning, SC24-6904.
3.2.1 z/OS tuning
These are the key recommendations for tuning z/OS to run Domino:
򐂰 Make sure that you have enough central memory for Domino. Domino creates multiple
address spaces, some of which have large working sets. z/OS UNIX System Services also
makes extensive use of storage for performance in the kernel address space, DFSMS
data spaces, and zFS colony address spaces. You need enough real storage on your
processor for these or you will page to DASD, which will severely impact Domino response
times.
򐂰 Use the new Domino 6 for z/OS command, dom_verify_os, to verify your BPX parameter
values.
򐂰 Make the Domino server a high-priority z/OS workload. The Domino server is an online
system. It needs the same level of service that you would give to your production CICS®
or IMS systems. If the priority within z/OS is not set high enough, the response times to
clients will suffer, and client requests will time out.
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Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
򐂰 Tune and monitor the entire z/OS system. If you add a Domino server to a badly-tuned
z/OS system, it will suffer. Do all the things that you would normally do for performance.
See the z/OS UNIX System Services performance tuning tips at:
http://www.ibm.com/servers/eserver/zseries/zos/unix/perform/bpxpftgt.html
򐂰 z/OS address spaces. The Domino address spaces are created and managed by
Workload Manager (WLM).
򐂰 Address spaces for user connections. Thread pooling was introduced with Domino R5 for
S/390 for Notes servers to reduce the resource requirements of the server. In this design,
each server thread supports many connections.
3.2.2 Managing the Domino workload
Use Workload Manager in goal mode to manage your z/OS system when running a Domino
server. Workload Manager will attempt to give your Domino server the resources it needs.
It is strongly recommended that you do not single out individual Domino address spaces for
specific treatment. In other words, do not attempt to specify higher or lower priority for
individual Domino address spaces. This also includes related address spaces such as virus
checkers. Domino uses extensive locking between tasks, so all tasks in a Domino server
should run at the same priority. Delays in the dispatching of one address space can cause
delays elsewhere, which will increase user response times and also increase CPU
consumption.
3.2.3 XPLink
XPLink is a new linkage convention for z/OS. It achieves the performance improvement by
reducing the number of instructions for calling a module by changing register conventions and
the layout of the stack. Applications can have a mixture of code compiled with XPLink and
code with the previous z/OS linkage conventions.
Domino makes many nested calls during its execution, and thus the CPU savings of Domino
6 for z/OS over Domino R5 for S/390 are primarily the result of the implementation of XPLink.
More information about XPLink can be found in the IBM Redbook, XPLink: OS/390 Extra
Performance Linkage, SG24-5991. This book documents a benchmark of a Domino Mail with
Calendaring and Scheduling workload, showing significant CPU savings.
3.2.4 Storage for Domino servers
In this section, we discuss the different types of storage for Domino servers.
Virtual storage
A Domino server creates a large number of address spaces. Some of these address spaces,
such as the main server address space, use a large amount of virtual storage, particularly in
extended private (above 16 MB addressing) storage.
For Domino 6 for z/OS Notes, each connection is represented by a virtual thread that exists in
the main server address space. Therefore, the storage to support the virtual threads that
service the user connections is allocated from a single address space.
You should plan to provide a minimum address space size of 1.6 GB. To achieve this, you
should not excessively over-size the ECSA and ESQA. RMF provides a virtual storage report
that shows the size and use of ECSA and ESQA. In addition, an enhancement was made in
Chapter 3. Domino, zSeries, and performance
27
Domino 6.0.1 to allow the domps -p command to show virtual storage usage for 31-bit
processing.
Real storage
The storage requirements of a Domino server grow with the user load they are required to
support. As a result, large server deployments will require correspondingly large amounts of
real storage. You should not add Domino servers to a z/OS image without sufficient processor
storage to support the combined workloads. This would cause paging to auxiliary page data
sets, affecting the Domino servers and the other workloads on the z/OS image. A 31 bit z/OS
image can be configured with more than 2 GB of real storage, and the storage can be split
between central and expanded. It is recommended that you define as much storage as
possible as main storage, up to the 2 GB limit; any extra storage would be defined as
expanded storage.
64-bit processor storage
The number of Domino partitions that can run on a given LPAR depends primarily on two
factors: the amount of CPU and the amount of storage available. From a CPU standpoint,
LPARs can generally be made as large as necessary, limited only by the amount of CPU that
the system architect is willing to give to the LPAR. The story is different for storage though.
S/390 (and zSeries machines in 31-bit mode) allow for 2 GB of main storage and 2 GB more
of expanded storage, giving a total of 4 GB of real storage that can be used by an LPAR. This
is most often the factor that limits the number of Domino partitions that can run on one LPAR.
With 64-bit real storage on zSeries, there is no expanded storage, so all real processor
storage is considered to be central. The 4 GB real storage limit has also been raised to 64
GB, effectively eliminating the need to stop at two Domino partitions in an LPAR. Just as
Domino R5 lifted the scale limitations of the Release 4 server and allowed for Domino server
consolidation, the 64-bit real addressability of zSeries allows the number of LPARs to be
significantly consolidated.
Page data sets
When supporting large Domino server workloads, there might be a significant increase in
page space needed. Therefore, you should evaluate the size and number of page data sets
on the system. The page data sets must be able to hold the virtual storage requirements of
the address spaces in the z/OS image. The size of the page data sets and the number used
can be found in the PAGESP report in RMF.
Always allocate far more page data set space than you require for the normal running of your
z/OS system. Then, if you experience an increased demand for processor storage, such as
when z/OS takes a system dump of a large address space or part of the processor storage
goes offline, you will have enough page data set space to handle these situations.
Paging
A Domino server does not like paging to auxiliary page data sets. The configuration should
have enough real storage to satisfy the working set requirements for the number of DPARs
running in the LPAR.
If the DPAR does any paging from auxiliary, user response times will increase, and the CPU
used by the DPAR will also increase. The increase in CPU is caused by some processes
spinning, waiting for another process to complete, which in turn, is delayed by the page faults.
Paging from expanded storage in 31-bit mode is not a concern as long as the page movement
rate from expanded storage is not too high.
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Shared library space
In Domino 6 for z/OS, many of the Domino programs are placed in shared library (system and
user) space. In both cases, there is only a single copy of the program in real storage. There
are also programs from z/OS UNIX System Services and the C/C++ Runtime Library that
should be placed in the Extended Link Pack Area (ELPA).
This means that there is still a single copy of the module in storage for all Domino address
spaces at the same maintenance level.
You must make sure that there is enough space in the system shared library for the number of
concurrent levels of Domino 6 for z/OS that you want to run, plus other applications and
concurrent levels of Domino 6 for z/OS that you want to run, plus other applications and
system requirements.
Additional ESQA space
You will also need more space in ESQA. To handle the additional control blocks, plan for an
additional 10 MB in ESQA for each Domino 6 for z/OS level.
C/C++ Runtime Library program modules
We recommend that you place certain C/C++ Runtime Library programs in the Link Pack
Area (LPA). (Nearly all the modules go above 16 MB in the ELPA.) For a list of the C/C++
Runtime Library program modules to place in LPA and how to do it, see OS/390 UNIX System
Services Planning, SC28-1890-07, Chapter 16, “Tuning performance.”
The C/C++ Runtime Library programs that you do not put into LPA should be cached in the
Virtual Lookaside Facility (VLF).
PR/SM
Processor Resource/Systems Manger (PR/SM™) provides the capability to run multiple
copies of z/OS and OS/390 operating systems on a single processor. Each instance of the
operating system is called a z/OS or OS/390 image and runs in a logical partition (LPAR).
To support a large number of Domino users, you run multiple DPARs in an LPAR and have
multiple LPARs. An LPAR has dedicated or shared processor engines (CPs), dedicated
storage, and can have dedicated or shared channels for connection to I/O control units. It is
important to set the LPAR definitions correctly for CP control and to give the LPAR sufficient
storage so that it does not page to auxiliary page data sets.
On a zSeries processor running z/OS 1.2 or later, a new feature called Intelligent Resource
Director is available. This will dynamically vary the weight of an LPAR and also change the
number of logical CPs for the LPAR under control of the WLM. The use of this feature will
make management of LPARs much easier.
The CPU cost of PR/SM managing the LPARs can be gauged by the ratio of the sum of the
number of logical CPs for all active LPARs divided by the number of physical CPs on the
processor. This assumes there are no LPARs with dedicated CPs. This ratio should be two or
less.
It is recommended that you monitor the normal CPU requirement of each LPAR and set the
weights to match this. During migration, the weights might need to be adjusted many times to
match the changing requirement of the LPARs.
You need to make sure that LPAR definitions do not artificially constrain your Domino servers.
Chapter 3. Domino, zSeries, and performance
29
3.3 Monitoring z/OS
An essential part of running any application is monitoring the resources consumed. This
provides input into both performance tuning and capacity planning. Traditional z/OS
information sources provide a lot of information for capacity planning, resource accounting,
and performance tuning. These have been enhanced for applications such as Domino that
use the z/OS UNIX System Services interfaces.
3.3.1 RMF
Resource Measurement Facility (RMF) provides system-level information that is useful for
capacity planning and tuning. RMF is used to monitor the activity of the z/OS system. RMF
gives information about CPU, storage, workloads, DASD controllers, and DASD volumes.
Chapter 2 in Lotus Domino 6 for z/OS: Performance Tuning and Capacity Planning,
SG24-6904, has more details about using RMF and SMF to tune z/OS.
3.3.2 Monitoring z/OS with SMF
System Management Facilities (SMF) is an important source of information about Domino
resource use. SMF collects data about CPU, storage, and I/O consumption for address
spaces in z/OS. Details of the SMF records and how to manage them are found in z/OS MVS
System Management Facilities (SMF), SA22-7630.
Interval recording of SMF record
You have the option to turn on interval recording for address spaces. Without interval
recording, a record containing information about the address space is only written when the
Domino server is shut down.
With interval recording, a record is written every specified number of minutes, giving
information about the current interval. An appropriate interval is 15 minutes. With interval
recording, you can see the resource consumption for an address space over time. You specify
interval recording in the SMFPRMxx member of SYS1.PARMLIB, where xx is the suffix of the
currently active member. You can have interval accounting for all workload types, or you can
select specific workload types. You will need interval recording enabled for the OMVS
workload type.
With interval synchronization, you can directly compare SMF data with RMF data. We
recommend the following options:
򐂰 SMF option:
– INTVAL(nn): SMF global recording interval in minutes.
– SYNCVAL(mm): Synchronization with the specified minute of the hour.
– INTERVAL(SMF,SYNC): Write interval records using the INTVAL interval length and
synchronized to the SYNCVAL time.
򐂰 RMF monitor I option: SYNC(SMF)
– SYNC(SMF): Synchronization with SMF. This means that records will be written as
specified with INTVAL and SYNCVAL options.
For more information, see the following publications:
򐂰 z/OS RMF User’s Guide, SC33-7990
򐂰 z/OS MVS System Management Facilities (SMF), SA22-7630
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The publications can be obtained by searching the IBM Web site:
http://www.ibm.com
3.3.3 DASD and file system tuning
In this section, we discuss the performance of the disk Direct Access Storage Device (DASD)
subsystem and how you can monitor and tune it. I/O response time can be a significant part
of application response time. Good DASD response time is an important part of Domino
performance.
Recommendations
The following are recommendations for Domino 6 for zSeries:
򐂰 We recommend that you use zFS instead of DFSMS in your critical file systems used by
Domino 6 for zSeries.
򐂰 We recommend that you use z/OS V1R3 or later to get the latest enhancements in zFS.
򐂰 Monitor the system: Look for high channel utilization and watch for DASD devices with
high activity that are not performing well.
򐂰 Use D GRS,C to check for latch contention. Monitor HFS data sets for a need to
reorganize the data.
򐂰 Use high performance DASD subsystems such as the IBM Enterprise Storage Server®
(ESS). This has the additional benefit of allowing you to use Parallel Access Volumes to
improve the DASD performance.
򐂰 Consider the performance implications of allowing users to index Domino databases.
DFSMS recommendations
Although the recommendation is to use the zFS as the UNIX file system for Domino, there are
still users of DFSMS.
Buffer pool sizes
There are two parameters controlling the DFSMS buffer pool. These are the virtual storage
size (VIRTUAL) and the fixed storage size (FIXED). They are set in BPXPRMxx and can be
modified using the CONFIGHFS OMVS shell command.
Experience has shown that letting the VIRTUAL parameter default to half the main storage in
the z/OS image is a good recommendation. In practice, DFSMS uses about 400 to 500 MB
for this buffer pool in a 31-bit environment with two large Domino mail DPARs.
If you constrain the size of the buffer pool too much, metadata gets flushed out of the buffers,
and there is an increase in the exclusive locks taken on HFS data sets to manage the buffer
shortage. All these slow down the Domino server and increase its CPU use.
We recommend that you set the FIXED value to the default of zero. This means that there are
no long-term fixed buffers, and the buffers need to be fixed before performing I/O. There is a
small cost in fixing the pages, but this should not be significant. By setting to zero, main
storage is not retained by DFSMS when it is not needed and it can be used by other address
spaces.
Sync daemon interval
This should be left at the default value of 60 seconds. Domino performs many sync requests
to guarantee data has been hardened to disk. This means, that in practice, most data is
written more often than the sync daemon interval.
Chapter 3. Domino, zSeries, and performance
31
File system space monitoring
It is very important that you monitor the free space in your file systems. In DFSMS, the
application cannot write to a full file system. If your file system is filled, it will become
unusable.
Shared HFS
Shared HFS allows sharing of HFS files across a Parallel Sysplex. This feature can be used
to give backup servers access to production files. However, you should not allow multiple
Domino servers to actively share the same files in a production mode.
DFSMS locking
DFSMS uses latches to synchronize updates to its HFS files. It frequently takes an exclusive
latch on a entire HFS data set while it updates essential data within the HFS data set. During
this exclusive lock, other requests cannot access any files (even for read) in that HFS data
set.
The time spent waiting for a latch is not measured in any RMF reports. In fact, you might have
very good DASD response times, but Domino might be waiting for a long time for its I/O
requests to be satisfied.
The only way to monitor latch contention is to issue the D GRS,C operator command. This
command should be issued frequently, every 5 or 10 minutes, by your automation
procedures. You can then refer to the console log if you suspect that you have latch
contention.
If you are having latch contention, you need to:
򐂰 Improve the response time to the DASD volume containing the HFS file.
򐂰 Move some high activity files to another HFS data set.
򐂰 Use smaller HFS data sets, particularly if you have implemented multivolume support.
򐂰 Migrate the HFS data set to zFS, which allows more concurrent access.
Multivolume file system
Both DFSMS and zFS support multivolume file systems. The most important benefit is the
capacity to allocate more space per file system. But care must be taken, or performance
could degrade.
Refer to Lotus Domino 6 for z/OS: Performance and Capacity Planning, SG24-6904, Chapter
2, for more details.
3.3.4 zSeries File System (zFS)
The zSeries File System (zFS) is a z/OS UNIX System Services file system that can be used
in addition to the DFSMS File System.
zFS provides significant performance gains in accessing large files that are frequently
accessed and updated. zFS also provides reduced exposure to loss of updates by writing
data blocks asynchronously and not waiting for a sync interval. In addition, the granular zFS
locking scheme allows for large performance improvements. More information about zFS can
be found in z/OS Distributed File Service zSeries File System Implementation, SG24-6580.
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3.3.5 Network tuning
All client types are connected to a Domino server on zSeries through a TCP/IP network. In
this section, we discuss the performance of the TCP/IP network and how you can monitor and
tune it.
A client/server application such as Lotus Notes/Domino is designed so that parts of the
application run on the client and parts run on the server. These parts must communicate with
each other, and this is done through a set of network resources (hardware and software). The
challenge is to ensure good performance along the entire path, as well as consistent
response time to the user. Network performance is an important part of Domino performance.
Here are some key network tuning recommendations:
򐂰 Consider the whole network.
The network consists of many hardware boxes and links. Monitor all the components in
the network and address bottlenecks.
򐂰 Define REGION=0M for the TCP/IP region size.
TCP/IP development recommends setting the region size at 0. TCP/IP buffers are
dynamically allocated in the private area. REGION=0M allows TCP/IP to allocate the
maximum virtual storage above and below the 16 MB line. If you have implemented an
IEFUSI exit, check that it will allow the specification of 0M for the region size.
TCP/IP
Lotus Domino for z/OS uses the TCP/IP network protocol to communicate with any kind of
client. TCP/IP provides several commands that are useful for monitoring the system and
identifying problems. In particular, we recommend using the following to monitor TCP/IP:
򐂰 PING
򐂰 TRACERTE
򐂰 NETSTAT
򐂰 TCPIPSTATISTICS
Tuning TCP/IP
For tuning TCP/IP:
򐂰 TCP/IP priority in z/OS
򐂰 z/OS UNIX System Services network parameters:
– NETWORK DOMAINAME(AF_INET) MAXSOCKETS
TCP/IP supports AF_INET sockets for communication with OS/390 UNIX applications.
Notes clients use AF_INET sockets to communicate with the Domino server. This
parameter should be set to 35000.
– NETWORK DOMAINAME(AF_UNIX) MAXSOCKETS
AF_UNIX sockets are used when two OS/390 UNIX applications establish a
connection. Use a value of 10000 for Domino.
In addition to considering TCP/IP and the network connection on the zSeries server, you also
need to consider all of the other network components. See Lotus Domino 6 for z/OS:
Performance Tuning and Capacity Planning, SG24-6904 for more information about network
tuning.
Chapter 3. Domino, zSeries, and performance
33
3.3.6 Partitioning
Prior to Domino partitioning, each Domino server required its own copy of the operating
system, which for some platforms also implied its own processor. With the ever-increasing
size of processors on all platforms, this was too restrictive.
zSeries has logical partitioning (LPAR), which allows up to 15 images, each running its own
copy of the operating system. Even this is restrictive for a large user population. Domino
partitioning (DPAR) permits multiple Domino servers to run in one copy of the operating
system.
Thus, on zSeries, you can have several Domino servers in a z/OS image and several LPARs
each running z/OS images. This enables a zSeries processor to support a very large number
of users on a single processor.
With Domino R5 for S/390, all the DPARs in an image had to be at the same release level.
Domino 6 for z/OS allows DPARs in one image to be at several levels of Domino 6 for z/OS
and one level of Domino R5 for S/390.
Partitioning recommendations
Partitioning is used for two primary reasons:
򐂰 To support a large number of users.
򐂰 To separate a set of users from another set of users for business reasons, such as
security. The two sets of users could be in the same DPAR with different organizational
units. However, some businesses feel the need to keep them in separate DPARs.
Registered users per DPAR
It is not possible to give a recommendation for the number of registered users per DPAR
without knowing something about how the users will access the server. The number of
registered users in a DPAR is dependent on how active the users are going to be, meaning
how often and for how long will they use the server.
򐂰 Active 15 minute users per DPAR
The current recommendation is a maximum of 1,500 active 15 minute users in a DPAR.
This number does not change from Domino Release 5 to Domino Release 6. It also does
not change when migrating from 31-bit real storage to 64-bit real storage. This number
might increase significantly when Domino and z/OS UNIX System Services support 64-bit
virtual storage, which will allow greater than 2 GB address spaces.
DPARs per LPAR
The recommendation varies between 31-bit real storage and 64-bit real storage:
򐂰 For 31-bit real storage, you should have a maximum of two full DPARs (a DPAR with 1,500
active users). With much smaller DPARs, you might be able to support three DPARs in an
LPAR.
򐂰 For 64-bit real storage, the current recommendation is to have four or five full DPARs.
Theoretically, you can have more DPARs, but from current practical experience, we
recommend this number.
LPARs per processor
The IBM 9672 Generations 5 and 6 and zSeries 800 and 900 processors support 15 LPARs
on a processor.
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3.3.7 Clustering
A cluster is a group of Domino servers that work together. The servers pass database
updates among themselves, using replication, so that the data on the various servers is
mirrored on both servers. Up to six Domino servers can be in a single cluster, and they can be
running on different platforms. The benefits of clustering are:
򐂰 Higher availability. If one server fails, users can automatically be switched to another
server in the cluster.
򐂰 Workload balancing across multiple servers.
Costs of clustering
Running clustered servers uses increased resources in the following areas:
򐂰 CPU resources are used to send database updates to other servers and apply them to all
copies of the database. A cluster with one primary and one secondary server takes 40 to
80% more CPU than a non-clustered configuration.
򐂰
Real storage is 2.5 to 3.5 as much as a non-clustered configuration, depending on the
number of DPARs and LPARs used.
򐂰 For DPARs, four times as many will be needed if you use a primary and backup pair. The
maximum recommended number of concurrently active 15 minute users (users who have
driven a transaction on the server in the last 15 minutes) for a primary cluster DPAR is 750
versus 1,500 for a non-clustered DPAR. Add to this a backup DPAR for each primary
DPAR.
򐂰 I/O write activity doubles, because updates are done multiple times, once on each server.
򐂰 There will also be an increase in I/O read activity.
򐂰 DASD space doubles if you have two copies of each database. Each server must have its
own set of files and databases. It triples if you elect to have three copies of each database.
There is no sharing between servers.
򐂰 Network traffic increases to pass the updates to all servers in the cluster. Lotus
recommends providing a separate network for the server-to-server traffic in a cluster to
ensure good performance.
3.4 Domino tuning
This section describes the Domino parameters you can set that affect the performance of
your system. It shows how you specify which tasks the Domino server will run and provides
information about the relative resource use of those tasks. It also identifies useful Domino
information that you should monitor.
These are the key recommendations for tuning Domino 6 for z/OS:
򐂰 Do not change the following parameters in Domino 6 for z/OS:
– Server_Max_Concurrent_Trans
– Server_MaxSessions
Leave the values at their defaults. Otherwise, you might cause problems with the Domino
server on z/OS.
򐂰 Do not run unnecessary Domino server tasks.
Start only those server tasks that you need. Check the ServerTasks and ServerTasksAt
hour variables in notes.ini, and remove any addin tasks that are not required. Also check
your server configuration document, particularly the NOTES.INI Settings tab, for
Chapter 3. Domino, zSeries, and performance
35
unnecessary tasks. For example, you might not need tasks such as logging and billing.
See the Domino 6 Administrator help database for a more detailed description of the
ServerTask and ServerTaskAt hour ini variables, as well as information about the
configuration settings document.
Note also that in some cases there are advantages to running multiple copies of an addin
task, such as Update or the cluster replicator, to increase throughput and shorten various
processing times. If you use multiple instances of these addin server tasks, be sure it is
necessary to do so.
򐂰 Schedule maintenance and utility tasks for non-peak times.
򐂰 Balance® work between the server and the clients.
Lotus Notes is a client/server application. It runs on a combination of the Domino server
and the Notes client.
– If your users are using a Web browser as the client, Domino Web Access 6.5 (formerly
known as iNotes) improves the amount of the work that can be done on the client.
– If users are primarily Notes clients, consider running some functions on the client
rather than on the server to minimize the server load. For example, you could tell your
users to:
•
Put all users that they send mail to in their local Domino Directory to avoid
searching the Domino Directory on the server when sending mail.
•
Replicate their mail and other databases to their Notes client to offload processing
from the server.
3.5 IBM Tivoli integrated management software for zSeries
The portfolio of IBM Tivoli systems management products for zSeries delivers comprehensive
solutions that help manage the platform of choice for today’s large e-businesses. The IBM
Tivoli suite of systems management products for zSeries is a comprehensive set of solutions
that help manage the platform of choice for today's large e-business. Nothing matches
zSeries when it comes to high levels of availability and scalability for mission-critical
workloads. These intelligent systems management products help you effectively manage the
business processes that your technology has been designed to support and to ensure your
entire infrastructure is reliable, available, and efficient. See “Intelligent management software
for the on demand world” from The Mainstream, Issue 2, 2003, available at:
http://www.ibm.com/software/os/zseries/newsletter/mainstreamed2_uk.html
򐂰 Systems and application monitoring tools for Domino and the TCP/IP network:
– IBM Tivoli Monitoring for Messaging and Collaboration: Problem definitions to enable
rapid time to value of IBM Lotus Domino monitoring.
– IBM Tivoli Monitoring for Network Performance: A combined solution that packages
IBM Tivoli NetView® Performance Monitor to manage SNA networks and IBM Tivoli
NetView for TCP/IP Performance to manage TCP/IP stacks in z/OS and OS/390
environments.
– Tivoli Management Portal: The single point of integration for all of the zSeries
monitoring solutions previously described. This Web-based portal interface allows
users to quickly navigate between zSeries monitors to determine the root cause of
problems. The Tivoli Management Portal also integrates with IBM Tivoli NetView for
z/OS to give users visibility to system events and improve productivity. From the event
screen, customers can quickly address issues by using the Portal’s built-in intelligence
to launch from the event into the precise point of the monitoring application required to
investigate the problem.
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򐂰 Tools to assist in providing continuous application and network availability in z/OS, S/390,
and Linux environments:
– IBM Tivoli Workload Scheduler for z/OS is our production workload management
product. It can be used to plan, automate, and control the processing of your
company’s whole production workload on top of batch subsets. Tivoli Workload
Scheduler helps you organize and improve every phase of the planning and execution
of business processes.
– IBM Tivoli System Automation for OS/390 offers Parallel Sysplex automation and
policy-based self-healing abilities that can dramatically improve availability of z/OS and
OS/390 systems and business applications. System Automation for OS/390 automates
workloads by executing quick and consistent recovery of failed resources and whole
applications either in place or on another system.
– IBM Tivoli System Automation for Linux manages and helps improve availability of
business applications, running in single Linux systems or in clusters. System
Automation for Linux can ease operator workload by automating manual tasks,
resource monitoring, application recovery, and fast detection of system outages. It
provides sophisticated information about application components, resource grouping,
and resource relationships. System Automation for Linux also automatically handles
cluster-wide relationships, start/stop order, and required pre-start/stop and
post-start/stop actions.
– IBM Tivoli NetView for z/OS monitors network health and enables self-healing by
gathering performance data, which identifies network-error root cause and
automatically initiates corrective actions. NetView for z/OS extends TCP/IP
management and integrates TCP/IP services for IP discovery, topology, and
monitoring. Its simple Web interface console improves resource effectiveness in
performing TCP/IP diagnostics and SNMP resource management. NetView for z/OS is
also integrated into the aforementioned IBM Integrated Performance Management for
zSeries solution through the Tivoli Management Portal.
– IBM Tivoli Switch Analyzer provides automated Layer-2 Switch Network Management
and correlates data and events to determine the root cause of a problem. Switch
Analyzer increases network staff efficiency and productivity by providing Layer-2
device monitoring, redundant path correlation, automated discovery, and rapid
deployment.
3.6 Domino 6.5 for zSeries: What are the requirements?
In this section, we discuss the requirements for the Domino 6.5 for zSeries.
3.6.1 Software requirements
Lotus Domino 6 for zSeries runs on zSeries servers with z/OS Version 1 Release 2 or later
that have enough capacity to support a Domino implementation, including DASD volumes for
the HFS or zFS data sets where Domino data will reside. Note that, like most platforms, there
are price/performance and response time advantages to running Domino on the newest
technology server models. In addition, proper configuration and sizing are critical to a
successful implementation.
Chapter 3. Domino, zSeries, and performance
37
Requirements can vary by Domino for zSeries release. Release-specific information is
documented in the Domino for zSeries Installation Guide for each Domino for zSeries
release, available online at:
http://www.notes.net/doc
Select By product -> Domino for z/OS -> release number (for example, 6.5).
For Release 6.5, the minimum requirements for Domino for zSeries are as follows.
򐂰 The minimum requirement is z/OS Version 1 Release 2 at PUT level 0206 or later or the
PTF Checker Tool run clean with no missing PTFs reported, or both.
򐂰 If running z/OSe, the minimum requirement is z/OSe Version 1 Release 3 at PUT level
0205 or the PTF Checker Tool run clean with no missing PTFs reported.
򐂰 Processors supported: Any processor that supports your release level of z/OS Version 1
Release 2 or later.
򐂰 If running z/OSe, any processor that supports your level of z/OSe Version 1 Release 3 or
later.
򐂰 Central storage: 1 GB required; 2 GB or more recommended.
򐂰 Disk space: 3 3390-3 volumes minimum.
򐂰 The z/OS C/C++ IBM Open Class® Library installed:
– No license for the C/C++ feature of z/OS is required.
– SCLBDLL must be in the program search order (for example, in the SYS1.PARMLIB
member, LNKLSTxx or PROGxx).
򐂰 SCEERUN2 must be available and in the program search order (for example, in the
LNKLSTxx or PROGxx PARMLIB member).
Use these values as general guidelines for minimum memory and disk space for a pilot
environment. The requirements for a production environment, particularly one involving
thousands of users, Web clients, non-mail applications, or all of these might be significantly
different.
Consult the capacity planning chapter of the Lotus Domino 6 for z/OS: Performance Tuning
and Capacity Planning, SG24-6904, for guidelines about memory and disk requirements in a
production environment. This redbook also addresses environments supporting Web browser
clients.
The following Web site contains the list of z/OS services required to run Domino for z/OS:
http://www.ibm.com/servers/eserver/zseries/software/domino/servchoice.html
In addition, a tool (the PTF Checker) is provided that uses SMP/E to verify that the required
service has been applied on your z/OS system. The PTF Checker is available at the above
Web site. To use the PTF Checker, follow the directions in the comments section of the file.
The above Web site should be reviewed frequently, and service should be applied and
verified whenever there are changes to the lists. We recommend that you register at the
following site to be notified by e-mail of any update to the PTF Checker, the lists, or other
technical updates:
http://www.ibm.com/servers/eserver/zseries/software/domino/register.html
IBM suggests that you install z/OS preventive maintenance using Recommended Service
Upgrades (RSUs). An RSU is an SMP/E SOURCEID (RSUyymm) used to identify a subset of
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available PTFs. RSUs are available monthly. IBM recommends that you install an RSU every
three months if possible, with the RSU level being the current month minus two.
You should also regularly review current HIPER and PE PTFs as part of your preventive
maintenance policy. You should roll these fixes into production at least monthly. If you are
unable to install RSU maintenance every three months, it is more important to review the
HIPER and PE fixes on a regular basis. For additional information, see z/OS Planning for
Installation, GA22-7504.
More details can be found in Lotus Domino 6 for z/OS: Performance Tuning and Capacity
Planning, SG24-6904.
Also see the IBM Redbook Technote Domino 6 for z/OS - Considerations for Improved
Performance, TIPS0180.
3.7 Domino 6.5 for Linux on zSeries requirements
The following hardware and software is required for Lotus Domino for Linux on zSeries. You
can get more detailed information in IBM Lotus Domino 6.5 for Linux on zSeries
Implementation, SG24-7021.
Processor
A processor capable of running Linux for zSeries. Linux for zSeries requires the IEEE floating
point hardware feature; therefore, the minimum hardware server is a S/390 model G5 or G6, a
Multiprise® 3000, or a zSeries model 800, 900, or 990.
If running under VM, the processor must be capable of running VM/ESA® V3.1 or z/VM®
V4.3 or later. The processors can be standard zSeries processors or Integrated Facility for
Linux processors (IFLs).
For testing and limited production, a single processor is sufficient. However, Domino has
many tasks and runs better in a multiprocessor environment. The processors can be shared
with other LPARs, but depending on the size of your Domino system, you might need
additional processors:
򐂰
The minimum memory requirement is 128 MB. With 128 MB, you can bring up a Domino
server with a couple of users and do some testing. The amount of memory you will need
for a production server depends on the number of users and applications. Linux on
zSeries (31-bit mode) supports up to 2 Gigabytes of memory. Domino servers supporting
hundreds of users will typically require more than 2 Gigabytes of memory.
When configuring Domino for Linux on zSeries for a large number of users, XPRAM can
be considered for paging to fast memory rather than to disk. Or, make use of the 64-bit
Linux for zSeries. See the Domino Release Notes for information about setting up and
using XPRAM. If your Linux runs under VM, swap to a virtual disk instead of XPRAM.
򐂰 TCP/IP networking support.
򐂰 DASD.
You will need a minimum of three volumes of DASD space for the initial installation of
Domino; we recommend four or more volumes if you are installing a mail server. In
addition to the DASD needed for Domino, you will need to consider the Linux swap space
and VM page space.
Chapter 3. Domino, zSeries, and performance
39
Software
Lotus Domino 6.5 for Linux on zSeries requires the following software:
򐂰 United Linux Version 1.0 for IBM S/390 with Service Pack 2. This is equivalent to SUSE
LINUX Enterprise Server 8 (SLES 8) for IBM mainframes with Service Pack 2. The LINUX
code is acquired from SUSE, not IBM. For more information, refer to the SUSE Web site:
http://www.suse.com
򐂰
If running under VM, you will need either:
– VM/ESA Version 3.1
– z/VM Version 4.3 or later
Workstation
To install the Domino 6.5 for Linux on zSeries software, you need the following clients:
򐂰 Installation client
You will need either a telnet or ssh client to install the Domino server. If telnet is not
available in your installation, you can use one of the ssh clients, such as PuTTY. There are
a number of free secure shell clients available. We used PuTTY, a free download, available
at:
http://www.chiark.greenend.org.uk/~sgtatham/putty/
You can also find more information about ssh at:
http://www.openssh.com/
򐂰 Domino Administrator client
You must have a Domino Administrator client to administer your Domino servers. We
recommend that you use the Administrator client to set up your Domino for Linux on
zSeries server using the Remote Server Setup function within the client. The Remote
Server Setup function is an optional feature when you install your Domino Administrator
client from the Lotus Notes CD (a separate CD from the Domino CD). If you install all
clients and features, you will have the Remote Server Setup option available to you.
3.7.1 Administration workstation requirements
These requirements are the same for both Domino for zSeries and Domino 6.5 for Linux on
zSeries.
A workstation with a CD-ROM and a TCP/IP connection to zSeries is needed to install and
administer a Domino server. Administration can be performed with a browser or a Domino
Administrator client. You need either the Domino 6 Administrator or the Java Runtime
Environment (JRE) 1.3 or later installed on the workstation that performs the installation. If
you do not have JRE, you can download it from:
http://www.java.sun.com
See the Domino 6.5 Release Notes, Section 3, “Notes and Domino 6.5 Platforms and System
Requirements,” for the supported client workstations.
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4
Chapter 4.
Product details
This chapter provides more details about the Lotus Domino software platform products for the
zSeries server. It includes such helpful information as:
򐂰 Product announcements
򐂰 Product part numbers
򐂰 Key marketing and technical support dates
򐂰 Product Web sites
򐂰 z/OS release support
򐂰 New features in Lotus Domino 6.5 and Lotus Notes 6.5
© Copyright IBM Corp. 2004. All rights reserved.
41
4.1 Product announcements
The most current Domino for zSeries product announcements are available at:
http://www.ibm.com/servers/eserver/zseries/software/domino/related_products.html
The most recent announcements include Domino 6.5 for Linux on zSeries.
See the IBM United States Software Announcement 203-253, September 23, 2003, available
at:
http://www-3.ibm.com/fcgi-bin/common/ssi/ssialias?infotype=an&subtype=ca&supplier=897&ap
pname=IBMLinkRedirect&letternum=ENUS203-253
4.2 Product part numbers
Table 4-1 lists the part numbers for the currently marketed Domino for zSeries software
products. Domino 6 for zSeries can only be acquired as an IBM Licensed Program Product
under a Monthly License Charge Agreement. Note that this is an exception to the Passport
Advantage ordering and pricing model that applies to most Lotus software products, including
Domino on other platforms.
Note that Lotus extension products for the zSeries platform, Lotus Notes clients, and licensing
for Domino Web Access client access to Domino are acquired through Lotus resellers under
the Passport Advantage program.
Table 4-1 Domino feature/part number
Program Number 5655-K36
Domino for 6 for z/OS
Feature 6000 - LK3T-8317-03
Domino for 6 for z/OS Global English
Feature 6001 - LK3T-8318-03
Domino for 6 for z/OS Global English and EMEA/AP Language
Packs
Part number AH0IJNA
Domino 6.5 Linux zSeries Media Pack English
Part number CY3AGNA
Domino 6.5 Linux zSeries CD Assy
Part number C261ANA
Domino 6.5 Linux zSeries CD Label
Part number C51DKNA
Domino 6.5 Linux zSeries CD Master
Part number AD0BCNA
IBM Lotus QuickPlace 3.0 zSeries English Media Pack
4.3 Key marketing and technical support dates
Table 4-2 on page 43 identifies key marketing and technical support dates for the respective
Domino for zSeries products. The most current information is available at:
http://www.ibm.com/servers/eserver/zseries/software/domino/domino6.html
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Table 4-2 Marketing and technical support dates for Domino products for zSeries
Product name
Availability date
Domino 6.5 for z/OS
Available September 30, 2003
Domino 6.5 Linux on zSeries
Available September 30, 2003
Domino 6.0.3 for z/OS
Available September 30, 2003
Domino 6.0.2 CF2 for z/OS
Available August 1, 2003
Domino 6.0.2 CF1 for z/OS
Available June 20, 2003
Release 6.0.1 CF3
Available October 20, 2003
Release 6.0.1 CF2
Available July 4, 2003
Release 6.0.1 CF1
Available April 4, 2003
Domino 6.0.1 for z/OS
Available February 14, 2003
Language Pack for Finnish and Swedish
May 23, 2003
4.4 Product Web sites
Table 4-3 lists the Domino for zSeries Web sites. These sites provide the latest information
and technical aspects for each specific product. To find the Web sites for all Domino branded
products, go to Lotus developerWorks, available at:
http://www-136.ibm.com/developerworks/lotus/products/notesdomino/
Table 4-3 Domino for zSeries product Web sites
Product name
Address on the Web
Lotus Domino for zSeries
http://www.ibm.com/servers/eserver/zseries/software/domino/
Domino for S/390 Index
Roadmap to Publications
http://www.ibm.com/servers/eserver/zseries/software/domino/mindex.html
Lotus Domino for zSeries
Redbooks
http://www.ibm.com/servers/eserver/zseries/software/domino/redbooks.html
Lotus Domino documentation
http://www.lotus.com/ldd/doc
zSeries family of servers
http://www.ibm.com/servers/eserver/zseries/
4.5 z/OS release support
IBM will continue to deliver on the goals of the Mainframe Charter by bringing to the
marketplace new zSeries 990 models and features. Together with the company's
BladeCenter systems, IBM plans to deliver new zSeries-based solutions that can take your
enterprise beyond basic server consolidation into an era of dramatically simplified IT
infrastructures.
For information about the latest release information and end-of-service dates for z/OS, see:
http://www.ibm.com/servers/eserver/zseries/
Chapter 4. Product details
43
4.6 What’s new in Domino 6 for zSeries?
Domino 6 is a major new release of the Lotus collaboration server. Domino 6 for z/OS
requires z/OS 1.2 or later or z/OSe 1.3 or later. The top four areas of enhancement in Domino
6 are:
򐂰 Multiple Domino 6 versions in the same LPAR. It is now possible to run multiple instances
of varying levels of Domino 6 for z/OS partitions (DPARs) in the same LPAR, plus one
release of Domino R5 for S/390 server (DPAR). This is accomplished by making use of
Shared Library Support (see the next topic).
򐂰 Shared Library Support. Shared Library Support simplifies the installation process by
removing the former requirement of adding Domino DLLs into Dynamic LPA and the
requirement to run the PUTINLPA job.
򐂰 Verity KeyView filter support. Domino 6 for z/OS now uses the Verity KeyView filter for
retrieving text from binary attachments, which was previously only available on other
hardware platforms. The types of binary attachments which can be indexed include Adobe
PDF format, Microsoft Word, WordPerfect, 1-2-3®, Excel, Freelance, PowerPoint, HTML,
and many others (but not Word Pro® attachments). To enable this support, a database
has to be full text indexed with the option to index binary attachments. (Note: Indexing
attachments as raw text continues as before and does not use the Verity KeyView filter
support.)
򐂰 z/OS Console Support for Domino. New function for z/OS Console Support for Domino 6
(commonly referred to as “DomCon”) includes the ability to monitor and administer
Domino servers at different release levels. This enhancement corresponds with the new
ability to run DPARs with multiple versions of Domino 6 for z/OS and DPARs with a single
version of Domino R5 for S/390 in the same LPAR. This is accomplished through new
executables, a revised setup script, and updated JCL procedures.
4.7 What’s new in Domino 6.5?
The following discussion includes the new features in both the server and client side of
Domino 6.5. For more information, see:
http://www.lotus.com/ldd/today.nsf/lookup/nd65_features
Notes/Domino 6.5 offers enhanced collaboration with closer Lotus Instant Messaging
(Sametime) integration and improved messaging, particularly with Domino Web Access
(formerly known as iNotes Web Access). This release provides productivity enhancements,
such as the new Follow Up feature and the new Unread view in both Notes and Domino Web
Access to help you complete tasks more efficiently and strengthens the Lotus commitment to
platform of choice by offering an end-to-end Linux solution with Domino, Domino Web
Access, and LEI. This section describes the new features and enhancements in
Notes/Domino 6.5, Domino Web Access 6.5, and Lotus Enterprise Integrators (LEI) 6.5.
4.7.1 Domino server
Lotus Domino 6.5 improvements include new platform support, serviceability enhancements,
performance improvements, and single sign-on changes.
New platform support
Domino 6.5 supports the Linux on zSeries (S390) and Windows Server 2003 platforms. In
addition, Domino 6.5 support for the Mozilla 1.3.1 browser on Linux makes it possible for
complete deployment of your messaging system on Linux.
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Serviceability enhancements
Lotus Domino 6.5 improves serviceability with the following enhancements:
򐂰 Unified fault recovery/cleanup scripts interface
From a server document, you can enable and disable NSD to collect diagnostic data,
server restarts, and specific cleanup scripts.
򐂰 Free-running Memcheck to validate in-memory data structures
Memcheck can now lock memory pools when executed, so no additional errors are
reported during memory validation.
򐂰 Time stamps in SEMDEBUG.TXT
Semaphore management adds time stamps to SEMDEBUG.TXT to compare timeouts
with events in the server log.
򐂰 Log Name/ThreadID of HTTP agent at runtime
򐂰 Collection/recording of basic system and server data at startup
Now you can collect system and server data at startup to check for server or client
changes.
Performance improvements
Domino 6.5 offers improved performance with the following enhancements:
򐂰 New Server.Load workloads
Server.Load for Domino 6.5 includes exposed D6 workloads for Domino Web Access,
Mail, and IMAP. In addition, there is a Sun enhancement for Server.Load.
򐂰 Platform statistics for Linux
You can view, control reporting, collect, and perform other statistics-related tasks for both
the Linux and Linux on zSeries platforms just as you would for other Domino server
platforms.
򐂰 Replicate unread marks
Advanced database properties let you replicate unread marks in certain databases, such
as mail files. You can choose one of three unread mark options for replication: Never
replicate unread marks, replicate unread marks among clustered servers only, or replicate
unread marks for all servers on which there are replicas.
Single sign-on enhancements
Note these two single sign-on (SSO) changes in Domino 6.5:
򐂰 The Domino 6.5 Web server caches Internet password changes for single sign-on users.
򐂰 In addition to the SSO fixed expiration timeout, you can configure an SSO idle timeout to
prompt users to enter their password again.
Chapter 4. Product details
45
4.7.2 Domino Designer
In Domino Designer 6.5, you enable your applications with instant messaging. Improvements
in Notes/Domino application development include programming language updates and better
database management:
򐂰 Instant messaging support
In Domino Designer 6.5, you can add awareness to forms by enabling a names field to
show online status and add awareness to your views by enabling columns to show online
status as well. You can also embed the new Instant Messaging Contact List element in a
form or page of your application.
򐂰 Java/CORBA and COM bindings
Notes/Domino 6.5 includes enhancements to both XML and non-XML LotusScript classes
for Java/CORBA and COM bindings. In this release, all new LotusScript classes, methods,
and properties introduced in Notes/Domino 6 are now available in Java/CORBA and COM.
These new classes include the following: AdministrationProcess, ColorObject,
DxlExporter, DxlImporter, NoteCollection, ReplicationEntry, RichTextDocLink,
RichTextNavigator, RichTextRange, RichTextSelection, and RichTextTable.
򐂰 Class enhancements
You can now take advantage of additional functionality in the LotusScript
NotesRegistration class. This additional functionality applies to all bindings (LotusScript,
Java/CORBA, and COM). In addition, the QueryAccessPrivileges method was added to
the NotesDatabase class and ConvertNotesBitmapsToGIF property was added to the
NotesDXLExporter class.
򐂰 Lotus Domino Toolkit for WebSphere Studio 1.1
The Lotus Domino Toolkit for WebSphere Studio is a set of Eclipse plug-ins for the
creation of JavaServer Pages (JSPs) using the Domino Custom Tags. The toolkit first
shipped with Notes/Domino 6.0.2 and continues to be available in Notes/Domino 6.5 in the
Apps directory. Version 1.1 of the toolkit adds support for WebSphere Studio 5.0.1 and
5.1, drag-and-drop enablement of all Domino Custom Tags in the Utilities menu, and
support for Domino Custom Tags within WebSphere Portal deployments.
4.7.3 Notes client
Productivity enhancements are the primary focus for Notes 6.5. You'll find plenty of
enhancements to mail and calendar and scheduling that will make your job easier.
Mail and calendar and scheduling
Here are the changes that you can look forward to in Notes mail and calendar and
scheduling:
򐂰 Create a calendar entry or to do item from a mail message.
Create a new calendar entry or to do item from a mail message by dragging and dropping
the message from any view in your mail file onto the Calendar or To Do bookmark.
Similarly, you can drag and drop a calendar entry onto the Mail bookmark to create a new
mail message or drag and drop a to do item onto the Calendar bookmark to create a new
entry.
򐂰 View time and date in the Inbox view.
In Notes 6.5, the date column of your Inbox view shows both the time and the date. The
time reflects the local time zone and can be disabled by using the View -> Customize this
view option.
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򐂰 Reschedule a repeating meeting time.
In Notes 6.5, if you are a meeting chairperson, you can reschedule the time for one or
more instances of a repeating meeting without affecting the other meetings, so you can
specify different start and end times for each repeating meeting.
򐂰 Print the distribution lists in mail messages or calendar entries.
When you print a mail message or calendar entry in Notes 6.5, you can choose whether or
not to expand the TO: and CC: field contents on the mail message or the Names fields on
a calendar entry. By default, Notes 6.5 prints the first three lines of those fields. The
“Expand Names field contents when printing” option is available in User Preferences. You
can also select the Expand Name field contents option on the Page Setup tab of the Print
Document dialog box (or deselect the option if you set it in User Preferences and want to
disable it for that one instance).
򐂰 Set Notes as your default e-mail client.
On the Microsoft Windows 2000 Service Pack 3 and Windows XP platforms, you can set
Notes as you default e-mail client. There are three ways in which you can set Notes as
your default mail client:
– During the Notes client installation, select the option on the installation wizard to make
Notes your default mail client.
– Select the “Use Lotus Notes as my default email program” option in the User
Preferences dialog box.
– Use the Windows Add/Remove programs to select Notes the default.
򐂰 Follow up on mail messages.
Mark a mail message with the Follow Up flag to indicate that you need to take future action
on that message. You can mark a message in any view of your mail file, except Trash and
Drafts. In whichever view you choose, you can sort the column containing the flag to group
together all messages on which you need to follow up. After following up on the message,
you can unmark it.
򐂰 Indicate if a message has been replied to or forwarded.
Easily view if you have already replied to a message or forwarded a message with icon
indicators in a view or in the note header area.
򐂰 Create QuickRules and handle junk mail better.
You can specify that mail received from a known sender be automatically delivered to the
Junk mail folder. In addition, you can also easily create mail rules, or QuickRules, that can
delete, change the importance of, or move to a folder any message from a known sender.
To create a QuickRule, use the Tools action button in your Notes 6.5 mail template.
򐂰 View all unread messages.
Quickly see which messages are unread in your mail file with the new All unread view.
Notes client enhancements
Other Notes client enhancements include the following:
򐂰 Lotus Instant Messaging (Sametime) integration
From the Notes client, you can log on to instant messaging, chat with others, and start an
online meeting by choosing File-> Instant Messaging. The Lotus Instant Messaging
integration provides presence awareness and chat functionality in the Notes client.
Chapter 4. Product details
47
򐂰 New Workplace Welcome page
The Workplace for Notes Welcome page provides a collaborative workplace where you
can easily access multiple resources, such as recent messages, today's calendar, and to
do's. The Workplace Welcome page has three tabs: Today, Collaboration, and Team. The
Today page shows the e-mail messages, calendar entries, and to do items for that day.
The Collaboration page includes your Inbox and Personal Address Book, and the Team
page shows information relevant to your teams. This new Welcome page is customizable,
so you can create your own Workplace.
򐂰 Resource enhancement
Rename an existing resource, such as a room, and maintain the existing reservations.
򐂰 Mark All Read and Mark All Unread enhancement
Whenever you choose Edit -> Unread Marks -> Mark All Read or Mark All Unread for
selected documents, you are now prompted.
򐂰 Manually entering a URL improvement
Entering a URL when the address toolbar is closed is now easier. When you begin typing
a URL, the Starts with dialog box opens where you can enter the entire URL. Click Search,
and Notes launches your default browser to open the Web address.
򐂰 Support for CSV format
You can export entries in a view to Comma Separated Value (CSV) format, which is an
ASCII text file with one view entry per line with field values separated by commas.
Domino Web Access
Domino Web Access (formerly iNotes Web Access) provides even more flexibility,
customizability, and better usability than in previous releases. Improvements in mail and
calendar and scheduling provide more Notes-like functionality in this release for an even
richer Web client experience:
򐂰 Mail
You'll see more Notes-like mail features in Domino Web Access 6.5, including:
– Copy messages into calendar entries or to do items.
Now you can copy the content of an e-mail message from the body field into a to do
item or calendar entry.
– Send and file messages.
In one click, you can send and save your messages to a specified folder.
– Create page breaks in mail messages.
Click the Page Break button to create a page break in a notebook page, mail message,
to do item, or calendar entry. Creating a page break lets you control where your content
breaks when you print.
– Add a person to your Contacts.
You can add anyone from the public Domino Directory to your Contacts by clicking the
Copy button in the Select Addresses dialog box.
– View only unread mail.
Use the All unread view in Domino Web Access to view your unread mail messages.
– Open areas of Domino Web Access in a new window.
Open your Welcome page, Mail, Calendar, To do list, Contacts, or Notebook in a
separate browser window.
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– Encrypt your mail messages.
The “Sign and Verify Notes Encrypted Messages” feature lets you send, sign, and
verify Domino Web Access encrypted mail messages. These mail messages use the
same encryption used in Lotus Notes.
– Archive locally.
Since Notes/Domino 5.0.8, you can create a server-based archive of your mail file. In
Domino Web Access 6.5 on Internet Explorer, you can now create a local archive of
your mail file if your system administrator grants you the appropriate rights. A link in the
Domino Web Access user interface lets you access your local or server-based archive.
Domino Off-Line Services (DOLS) supports local archives, so you can take the archive
offline.
– Reply with history using Internet-style formatting.
When you reply with history to a mail message, you can select Internet-style formatting
that begins each line of the original message with an angled (>) bracket. After the
message is converted to plain text, the brackets make it easier for you to distinguish the
new response text from the original text.
– Mark entries for follow up.
Mark important mail messages and contact entries with a follow up flag to indicate that
you need to take further action on that message or with that contact.
– Block mail from sender.
Add a recipient's name to a block sender list to prevent future messages from the
specified e-mail address from reaching you. This mail rule denies entries from that
e-mail address and removes messages from the system.
– Use the phone message form to take a message.
Use the phone message form in Domino Web Access to notify another user of a phone
message. Click New, and then choose Phone Message to create a message.
򐂰 Calendar and scheduling
More calendar and scheduling options are available in this release of Domino Web
Access:
– Customize your Welcome page with more Calendar options.
Display your schedule in 1-day, 2-day, up to 10-day format on the Domino Web Access
Welcome page.
– Pencil in meetings.
You can mark a meeting invitation, appointment, anniversary, event, reminder, and to
do with the Pencil In option. Anyone with access to your calendar can view the details
of a penciled in entry. Penciled in entries appear as free to those who perform a free
time search.
– Specify more than one time zone.
Domino Web Access now lets you show two time zones, a start time zone and an end
time zone, in calendar entries and in the calendar view.
– Unaccepted calendar invitations appear on calendar view.
When you receive a calendar invitation, it appears not only in your Inbox view, but also
your Calendar view, giving you one more way in which to manage your calendar.
– Delegate your calendar.
You can let other users schedule and respond to your meeting invitations by delegating
your calendar to them.
Chapter 4. Product details
49
– Create group to dos.
Create and assign to do items to other people or groups.
򐂰 Print changes
With Domino Web Access 6.5, you can:
– Select multiple documents from a view for printing.
– Select a view and print its contents.
– Select entries in your Contact view and print them in summarized or detailed form.
– Print a document while in edit mode.
In addition, when you print calendar entries, Domino Web Access not only adds a date
stamp, but a time stamp as well.
򐂰 Template customization
Notes/Domino application developers have additional customization options with the
Domino Web Access template to better suit the needs of their users. Using the Forms6.ntf
file, you can create action buttons for the Domino Web Access views or dialog boxes,
provide more options for the Domino Web Access Welcome Page, and substitute the
Domino Web Access logo with your corporate logo. The Custom_JS_Extensions,
Custom_WelcomePage, and Custom_Banner forms are available for modification. In
addition, you can modify subforms.
򐂰 Usability enhancements
Several significant usability enhancements to note include:
– The ability to customize your personal dictionary by adding your own terms to it.
– The ability to view your total database size to see if you are nearing your database
quota.
򐂰 Lotus Instant Messaging integration
Domino Web Access and Lotus Instant Messaging integration provides presence
awareness and instant messaging capability in your Domino Web Access client without
having to launch as separate Instant Messaging client. See who's online in your Inbox
view, and then open a chat session with another user by clicking the green (online)
indicator. With Domino Web Access 6.5, you use single sign-on to log on to both your mail
client and Lotus Instant Messaging.
򐂰 Support for Mozilla 1.3.1 on Linux
Domino Web Access 6.5 support the Mozilla 1.3.1 browser on Red Hat Linux 7.2 or 8.0
and on SUSE 8.0 (United LINUX). Support for the Linux platform was available in Domino
Web Access 6.0.1. Now in addition to your expanded platform choices, you have another
Web browser choice as well. With the Mozilla browser, you can take your mail file offline
and take advantage of Lotus Instant Messaging integration when you're online.
򐂰 New administrative features
To make the Domino Web Access server administrator's job easier, this release includes
the following new features and enhancements:
– WebMail Redirect
The WebMail Redirect is now integrated in Domino Web Access (known as the
WebMail Redirect) so that users can go to a simple and easy to remember primary
URL and be redirected to their mail file. With this utility, users don't need to know the
name of their mail file or even their mail server; they need only the name of the redirect
server. The WebMail Redirect uses Domino authentication to redirect users to their
mail files based on their user names and passwords.
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– Server-side caching and compression for improved performance
The Domino Web Access server now caches generated/compressed content, which
provides both scalability and performance enhancements. In addition, the server
reduces bandwidth and improves response time on low bandwidth networks with GZIP
compression, so client-side performance is enhanced.
– Support for name change requests
The Domino Administration Process (AdminP) handles the client interaction necessary
to do name change requests.
– Domino Off-Line Services (DOLS) replication setting enhancement
DOLS supports replication of truncated documents to determine the size of
attachments replicated to the client. You can also filter replication to not allow
replication of attachments.
Lotus Enterprise Integrator (LEI)
Lotus Enterprise Integrator 6.5 ships simultaneously with Notes/Domino 6.5 and supports
both Domino 6.5 and 6.0.3. Here are the latest features in LEI 6.5:
򐂰 Reader Access protection for LEI Connection documents
In LEI 6.5, you can assign reader-level access to LEI Activity documents and Connection
documents using the new Reader field.
򐂰 Dependent Activity view
Generate a dependent activity report that displays the subordinate relationships for all
activities in the LEI Administrator.
򐂰 New platform support
LEI 6.5 supports Linux Red Hat 7.2, United Linux 1.0, Windows 2003, and Sun Solaris 9i.
򐂰 Support for multiple partitions of a partitioned Domino server
You can install LEI 6.5 on multiple partitions of a Domino partitioned server. For more
information, see the technical article, “Installing LEI 6.5 in a Domino partitioned server
environment,” available at:
http://www.news4notes.com/web/dokumente/BBDE509B47C0B16DC1256DB1006E686F
򐂰 Reattach virtual attachments
If the attachment table contains a key to identify the parent document, you can reattach
virtual attachments that have been detached from their parent document even after the
parent document or key document is reinitialized.
򐂰 Performance enhancements for virtual documents
LEI 6.5 provides faster initial view index builds and faster view index rebuilds for DB2 and
Oracle.
򐂰 DataDirect 4.2 ODBC drivers
You can download the DataDirect 4.2 ODBC drivers for use with Notes, Domino, and LEI.
Version 4.2 includes DataDirect's wire protocol ODBC drivers and support for MySQL and
XML.
Chapter 4. Product details
51
4.8 Time to upgrade
If you've been thinking about upgrading, we hope that these new features have given you a
few good reasons to migrate to Notes/Domino 6.5. If you're looking for upgrade information,
make sure to check the Domino Administrator help. An entire section is devoted to upgrading
Domino servers, Notes clients, applications, and mail files, including Domino Web Access
clients. Also, you might want to refer to the IBM Redbook, Upgrading to Lotus Notes and
Domino 6, SG24-6889.
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5
Chapter 5.
Education and training
How do you bring Domino for zSeries into your information technology (IT) environment? This
chapter offers resources for building a Domino for zSeries strategy and educating your
employees to help make the transition.
© Copyright IBM Corp. 2004. All rights reserved.
53
5.1 Building Domino skills
An effective education and training strategy is critical to the success of any technology
roll-out. IBM Software Services for Lotus education offerings and certification programs are
designed to help you take full advantage of technology investments to improve business
processes.
5.1.1 Education Centers for IBM Software (ECIS)
IBM offers a wide variety of education offerings to assist in building Domino and zSeries skills.
The IBM Lotus education Web site offers road maps and certification for system
administrators and application developers:
http://www.lotus.com/services/education.nsf/wdocs/educationhomepage
Education Centers for IBM Software (ECIS) is a global initiative that gives IBM customers
expanded opportunities to meet training needs on IBM software products. IBM Business
Partners have been approved and enabled to provide customers with training on DB2, Lotus,
Rational®, Tivoli, and WebSphere software products. ECIS Business Partners are available
to provide comprehensive software services solutions that include training. As an IBM
software product user, you decide what best fits your needs to address skills development:
training online or on-site, your location or the Business Partner location. ECIS brings training
closer to you. For more information about ECIS, see
http://www.ibm.com/software/partners/educationcenters/
5.1.2 IBM eServer zSeries education
Complete you hardware and software sales with IBM technical training. IBM offers a number
of education options for zSeries. See the Web site at:
http://www.ibm.com/servers/eserver/zseries/education/
򐂰 IBM Eserver Deployment Acceleration Program
These are workshops designed to jump-start your projects. See the Web site at:
http://www.ibm.com/servers/eserver/accelerate/workshops.html
򐂰 IBM Eserver Executive Briefing Centers
These centers offer a full complement of briefings intended to update customers,
distributors, independent software vendors, and IBM Business Partners on the latest in
key server technology, e-business infrastructure, and solutions. The Poughkeepsie, New
York center specializes in large scale enterprise servers and solutions for both pSeries
and zSeries servers. See the Web site at:
http://www.ibm.com/servers/eserver/briefingcenter/
򐂰 IBM Training U.S.
Industry-leading IT product training and custom education solutions from IBM:
– zSeries and S/390 training
Find zSeries and S/390 course descriptions and schedules, tools to help you choose
the right course, certification information, e-learning offerings, news, and more.
– Training Paths
View the sequence in which courses are most logically taken.
– IBM Technical Conferences
Learn the latest in-depth information from the experts in your field.
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򐂰 IBM Scholars zSeries Program
The IBM Scholars zSeries Program (formerly known as the IBM S/390 University
Program) establishes a process for educating the next generation of zSeries specialists.
򐂰 Redbook Residencies
IBM Redbooks, named for their red covers, are essential how-to technical references
written by highly-experienced IBM professionals worldwide. Review the latest Redbooks
and Redpieces (Redbooks that are still in development) here. Also, learn more about the
unique residency program that teams IBM field professionals with Business Partners,
customers, and product development staff to create new Redbooks.
򐂰 S/390 Orthogonal Defect Classification Education
Orthogonal Defect Classification is a technology designed to collect and analyze critical
information throughout the life cycle of a software product. The tutorials at this site focus
on classification of defects found during the development process, rather than after
product release.
5.1.3 Certification
The widely respected Lotus professional certifications bring valuable, measurable rewards to
IT professionals, their managers, and the organizations that employ them. As a member of
the highly regarded community of Lotus Certified Professionals, you'll enjoy a competitive
advantage along with the winning combination of greater respect from managers and
heightened self-confidence. The following certification programs are available at:
http://www.lotus.com/services/education.nsf/wdocs/certificationhomepage
򐂰 IBM Certified Professional for Lotus Software
The IBM Certified Professional for Lotus Software program offers professionals a means
to prove their expertise at several levels. IBM Certified Associate for Lotus Software
program recognizes a basic level of skill in Lotus technologies. IBM Certified Professional
for Lotus Software is the benchmark certification demonstrating a high level of technical
skills with Lotus software. IBM Certified Advanced Professional for Lotus Software have
proven advanced skills.
򐂰 IBM Certified Instructor program
The IBM Certified Instructor program is for professionals involved in the delivery of
high-quality technical training. These professionals have demonstrated their ability to
present IBM Lotus Software authorized courses. Also available is the IBM Certified
Associate Instructor program for training professionals delivering IBM Lotus Software
authorized end-user courseware.
򐂰 IBM Certification
Lotus, WebSphere, Tivoli, and DB2 will come together under one common certification
program: IBM Certified Professional. This exciting change, slated for August 2003, will
allow candidates to easily navigate the complete set of software certifications from IBM
software group. See the IBM Certification Web site at:
http://www.ibm.com/certify/index.shtml
Chapter 5. Education and training
55
5.1.4 Education events, technical conferences, and tradeshows
IBM offers a number of conferences and marketing seminars that can be excellent sources of
knowledge. Examples of these are:
򐂰 Lotusphere®
Lotusphere 2004 is the place to be in January for four-plus enriching days for the latest
information about Lotus software and other IBM technologies and solutions. Find out more
at:
http://www.lotus.com/events/govfor.nsf/wdocs/lshome
򐂰 PartnerWorld®
The largest annual global gathering of IBM Business Partners, the PartnerWorld
Conference demonstrates the IBM e-business on demand strategy and sales execution
plans, provides unparalleled networking and relationship building opportunities, and
demonstrates the IBM commitment to growth, profitability, and ease of doing business.
http://www.ibm.com/partnerworld/pwhome.nsf/weblook/pat_sas_z.html
򐂰 zSeries technical conferences, such as the IBM Eserver zSeries featuring z/OS, z/VM,
and Linux scheduled May 10 through 14, 2004 in Noordwijk (Amsterdam).
See more at:
http://www.ibm.com/services/learning/conf/europe/zos/index.html
򐂰 Enterprise Connection Teleconference Series
Join your peers in the Enterprise Connection teleconference calls. You'll hear from IBM
product developers, industry, and IBM consultants, as well as customers like yourself.
You'll also have the opportunity to participate in a question and answer session with the
speakers.
򐂰 Share offers user-driven regional seminars and its annual Training Event and Expo. IBM
participates as a major sponsor. Find out more at:
http://www.share.org/
򐂰 Common
This year’s Common Spring 2004 IT Education Conference and Expo will have a special
focus on Linux. Learn more at:
http://www.common.org/
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6
Chapter 6.
Independent software vendor
assistance
This chapter describes the role that IBM Business Partners can play in helping to build a
Domino for zSeries e-business solution. IBM has outstanding enablement and marketing
support offerings through PartnerWorld and the Global Solutions Directory that provide the
links to a variety of industry applications.
The Global Solutions Directory is an online directory containing thousands of applications,
tools, and services from IBM and IBM Business Partners.
© Copyright IBM Corp. 2004. All rights reserved.
57
6.1 Using IBM PartnerWorld and Global Solution Directory
Many Domino and e-business applications are developed and sold by independent software
vendors (ISVs). These include a variety of industry applications, as well as Customer
Relationship Management offerings and systems management and security tools that meet
challenges common across industries. A number of these applications and tools are listed in
the IBM Solution Connection, the Global Solutions Directory, the Lotus Business Partner
catalog, or all of these. To search these databases, visit the sites listed in the following
sections.
6.1.1 IBM Solution Connection
BM Solution Connection is your place to find business solutions that combine software from
IBM and leading Business Partners with IBM Eserver technology. Search by solution area
and zSeries server platform to find available e-business solutions.
The IBM Solution Connection can be accessed at:
http://www.ibm.com/servers/solutions/finder
6.1.2 Global Solutions Directory
The Global Solutions Directory is an online directory containing thousands of applications,
tools, and services from IBM and IBM Business Partners. This international resource for
marketing solutions is available in nine native languages: Brazilian Portuguese, English,
French, German, Italian, Japanese, Korean, Simplified Chinese, and Spanish.
The Global Solutions Directory allows you to define specific search criteria for finding your
business solutions. There is a directory choice for Runs with Lotus Domino, or choose from
the following categories:
򐂰 Solution types
򐂰 Solution areas
򐂰 Operating systems
򐂰 Market segments
򐂰 Hardware platforms
򐂰 Languages
򐂰 Technologies
򐂰 Countries
򐂰 Industries
򐂰 Software
The Global Solutions Directory can be accessed at:
http://www.ibm.com/software/solutions/isv
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6.1.3 Lotus Business Partner catalog
Lotus invests in its Business Partners through IBM PartnerWorld. We support the efforts of
our Business Partners to increase sales, gain market share, and grow their businesses. This
site will help:
򐂰 Customers locate Business Partners who meet their needs. Customers might want to read
about the most recent Beacon Award Winners and explore the directories listed.
򐂰 Prospective Business Partners get an overview of the benefits of becoming an IBM
Business Partner.
򐂰 Current Business Partners locate specific tools and information to support their individual
business models.
The Lotus Business Partners catalog can be accessed at:
http://www.lotus.com/partners
Chapter 6. Independent software vendor assistance
59
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7
Chapter 7.
IBM services and support for
Domino and zSeries
This chapter describes the services offered by IBM for support and assistance with Domino
for zSeries. These services include:
򐂰 Custom development services
򐂰 Consulting services from IBM Software Services for Lotus
򐂰 Technical marketing and education
򐂰 Domino for zSeries technical support
© Copyright IBM Corp. 2004. All rights reserved.
61
7.1 Custom development services
Consulting and professional services from IBM Global Services, Lotus Professional Services,
and the Business Partner community are available to assist you in maximizing return on your
investment in Domino for zSeries.
7.1.1 IBM solutions
Based on years of experience and technological innovation, IBM can deliver complete,
end-to-end solutions designed to meet the unique business needs of our customers.
IBM Eserver zSeries solutions combine the foundation of IBM hardware, software, and
middleware with the strengths of applications from our solution developer Business Partners,
all coupled with flexible financing and packaging options to help your business meet and
overcome the challenges of doing business in the on demand world.
Discover the wealth of powerful zSeries solutions offered by IBM and software developers,
and start your business on its way to becoming an e-business on demand.
To learn more about IBM solutions, visit the following Web sites:
http://www.ibm.com/servers/solutions/finder/
http://www.ibm.com/servers/eserver/zseries/library/
7.1.2 Business Partner solutions
IBM PartnerWorld and Global Solution Directory offer a wealth of solutions and assistance
from IBM Business Partners. For more information, see Chapter 6, “Independent software
vendor assistance” on page 57.
IBM has always worked closely with a select set of independent software vendors (ISVs) who
offer application solutions and tools to meet your business needs on IBM mainframe servers.
We produce the hardware and the system software, but IBM relies heavily on ISVs (most of
whom are members of our PartnerWorld for Developers program) to build applications that
give the zSeries and S/390 platforms full value to your enterprise.
For more information, see:
http://www.ibm.com/servers/eserver/zseries/solutions/s390da/
7.2 Consulting services
IBM offers a variety of consulting services to assist in meeting you business objectives.
7.2.1 IBM Software Services for Lotus
IBM Software Services for Lotus is a worldwide organization that helps companies get the
best results and return on your investment from Lotus Software solutions. Our advanced
services complement the powerful capabilities of our technologies, such as Lotus Notes and
Domino, Lotus Sametime, and the Lotus Discovery Server™. By engaging our team, we can
help support your key processes and enable the ongoing transformation of your organization.
For more information, visit:
http://www.lotus.com/services/education.nsf/wdocs/serviceshomepage
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IBM Software Services for Lotus is a team of highly skilled consultants with broad
architectural knowledge, deep technical skills, and access to developers and product support
personnel in IBM Software research and development facilities. We provide worldwide
support for Lotus Software solutions and offerings through a set of services that make it easy
to design, build, test, and deploy collaborative solutions for e-business. By engaging our
team, you not only have access to some of the deepest product consulting and training skills
in the world, you also have a team dedicated to help ensure the success of your messaging
and wireless, advanced collaboration, and e-learning initiatives.
7.2.2 IBM Global Services
IBM Global Services offers a wide range of services to support both hardware and software
products at every stage of the product life cycle. These include, but are not limited to, the
following types of services: installation and planning, migration, operational support,
e-business, connectivity and networking, and hardware/software support. The following
sections describe some specific packaged offerings related to Domino for zSeries. For more
information about these and other IBM services for zSeries servers, see:
http://www.ibm.com/services
7.3 Technical marketing and education
See 5.1, “Building Domino skills” on page 54 for information pertaining to technical marketing
and education.
7.4 Domino for zSeries technical support
For details about IBM technical support programs, consult the IBM Software Support
Handbook, available at:
http://techsupport.services.ibm.com/guides/handbook.html
Review this guide carefully, because it contains important information regarding the service
and support of your IBM products.
7.4.1 IBM Lotus Support Services
Important: In September 2003, the contact for Lotus Support was consolidated with IBM
Support Services, providing a single point of contact for all IBM technical support services.
All support calls should now go to 1-800-IBM-SERV. You will need to have your IBM
customer number available. For the full announcement, see
http://www.ibm.com/software/lotus/support/support-update.html
You can access the full range of Lotus Support Services at:
http://www.ibm.com/software/lotus/support/
In most cases, post-sale technical support for Lotus products is a component of Software
Maintenance. However, there are special considerations with the Domino for zSeries server
due to the nature of the Monthly License Charge acquisition method. Defect support for
Domino for zSeries is provided at no additional charge with the software license. Usage
support is covered under a separate agreement. It is important to fully understand the support
options and the scope of each offering, particularly if you also have Lotus Notes clients or
Chapter 7. IBM services and support for Domino and zSeries
63
other Lotus products in your environment. A usage support contract is highly recommended
for a successful Domino deployment.
For Lotus software products acquired through Passport Advantage after September 1, 2001,
technical support is included in the cost of the software license. This technical support vehicle
does not distinguish between defect and non-defect support.
For more information, see the Passport Advantage and Passport Advantage Express,
available at:
http://www.ibm.com/software/howtobuy/passportadvantage/
Large System Support
The Large System Support program is designed for organizations deploying Lotus
Communications products on zSeries systems where mission-critical computing resources
are the focus of the Domino server deployment. It complements the defect support inherent in
the Domino for S/390 Monthly License Charge by providing advanced telephone and
electronic support for short duration installation issues and usage (how-to) questions
concerning the Domino server code. Support is available around-the-clock to minimize down
time.
Lotus Priority Service Program
The Lotus Priority Service Program offers a relationship-based approach to service and
support. It is a tiered suite of offerings that allow you to select the level of service appropriate
to succeed with your business requirements. Available services include an assigned service
manager, on-site assistance, such as scheduled health checks, emergency on-site
assistance to resolve mission-critical situations, priority management of technical support
issues, and more.
The Lotus Priority Service Program is the most comprehensive Lotus software support
offering, which provides large national and global corporations with the highest level of
support to minimize the risk for mission-critical applications. Unlike Large System Support,
the Lotus Priority Service Program is not limited to the Domino for S/390 server software. It
provides support services that enhance and build on the telephone and electronic support
available with Lotus software licenses through the Passport Advantage program.
For more information about these premium support offerings, visit the Lotus software support
site at:
http://www.lotus.com/support
This site also offers self-service support to entitled users in the form of no-charge online
access to peer-to-peer discussion groups, Frequently Asked Questions, file libraries, software
downloads, a searchable copy of Lotus Knowledge Base, and technical documentation.
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8
Chapter 8.
Key information sources
This chapter provides several key information sources for more details about Domino 6,
Domino 6 for zSeries, and the zSeries platform. You are encouraged to explore these
resources for the most recent product-level and technical how-to information.
© Copyright IBM Corp. 2004. All rights reserved.
65
8.1 Domino for zSeries Web sites
The primary resource is the Domino for zSeries Web site, available at:
http://www.ibm.com/servers/eserver/zseries/software/domino/
This site provides the most current product release information, as well as additional
information. You can register at the site for e-mail notification of site updates.
Domino 6.5 for Linux on zSeries was announced in September 2003. See the announcement
at:
http://www.ibm.com/servers/eserver/zseries/software/domino/zlinux_announce.html
Another important Web site is the Domino for zSeries Index Roadmap to Publications site at:
http://www.ibm.com/servers/eserver/zseries/software/domino/mindex.html
The information provided in this reference is intended for the product installation and
maintenance staff. It provides you with links to the latest Domino for zSeries publications,
Redbooks, and Web sites.
The Domino for zSeries Best Practices for Deployment Web site provides information for the
successful deployment of Domino for zSeries. From preliminary planning through
performance and tuning, it provides insight in how to maintain a successful Domino for
zSeries environment. This Web site is available at:
http://www.ibm.com/servers/eserver/zseries/software/domino/practices.html
8.2 IBM Redbooks
IBM Redbooks and Redpapers are developed and published by the IBM International
Technical Support Organization (ITSO). Redbooks typically provide positioning and value
guidance, installation and implementation experiences, typical solution scenarios,
step-by-step how-to guidelines, and sample code. They are available in hardcopy, softcopy on
the IBM Redbooks web site, and through the IBM CD-ROM collections.
Refer to the following list for Domino 6 for zSeries Redbooks that were recently published.
This list also includes some Redbooks originally published for R5. To access these and
cross-platform Domino 6 documents, visit the Redbooks Web site at:
http://www.redbooks.ibm.com/
򐂰 Lotus Domino 6 for z/OS: Performance Tuning and Capacity Planning, SG24-6904
򐂰 IBM Lotus Domino 6.5 for Linux on zSeries Implementation, SG24-7021
򐂰 Lotus Domino for S/390: Running a Large Domino System, SG24-5984
򐂰 Lotus Domino for S/390 Release 5: Performance Tuning and Capacity Planning,
SG24-5149
򐂰 Lotus Domino for S/390 Release 5: Enterprise Integration Using Domino Connector
Products, SG24-5682
򐂰 Lotus Domino for S/390 Release 5: Problem Determination Guide, SG24-5599
򐂰 Domino for S/390 and Web Server Integration, SG24-5437
򐂰 Enterprise Integration with Domino for S/390, SG24-5150
򐂰 Lotus Domino for S/390 Release 5: Installation, Customization and Administration,
SG24-2083
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򐂰 Build a Portal with Domino: A S/390 Example, SG24-6231
򐂰 Porting C Applications to Lotus Domino on S/390, SG24-2092
򐂰 Debugging UNIX System Services, Lotus Domino, Novell Network Services, and other
Applications on OS/390, SG24-5613
򐂰 Deploying Domino in a S/390 Environment, SG24-2182
򐂰 Enterprise Web Serving with the Lotus Domino Go Webserver for OS/390, SG24-2074
򐂰 Upgrading to Lotus Notes and Domino 6, SG24-6889
򐂰 Domino Designer 6: A Developer's Handbook, SG24-6854
򐂰 Lotus Domino 6 for Linux, SG24-6835
򐂰 Lotus Domino 6 spam Survival Guide for IBM Eserver, SG24-6930
򐂰 z/OS Distributed File Service zSeries File System Implementation, SG24-6580
򐂰 XPLink: OS/390 Extra Performance Linkage, SG24-599
򐂰 Net.Commerce for OS/390, SG24-5154
򐂰 Global Server Certificate Usage with OS/390 Webservers, SG24-5623
򐂰 S/390 Server Consolidation - A Guide for IT Managers, SG24-5600
򐂰 Ready for e-business: OS/390 Security Server Enhancements, SG24-5158
򐂰 IBM WebSphere V5.0 Security WebSphere Handbook Series, SG24-6573
򐂰 Lotus Security Handbook, SG24-7017
In addition, see the Redbooks for zSeries, available at:
http://publib-b.boulder.ibm.com/Redbooks.nsf/portals/S390
8.3 White papers about Domino for zSeries
See http://www.ibm.com/servers/eserver/zseries/library/literature/papers.html to
read what IBM zSeries experts have to say on key topics such as:
򐂰 The Value of Domino 6 on z/OS
Lotus Domino has long been recognized as a premier groupware product available in the
market today, and Domino 6 extends the capabilities and strengths for which it is famous.
IBM Eserver zSeries is the platform of choice for large corporate enterprises that require
unmatched stability, security, accountability, and centralized control. Domino 6 on z/OS
delivers the large corporate groupware solution ideally suited to these environments, and it
does so with substantial improvements in performance, scalability, and efficiency. Access
this paper at:
http://www.ibm.com/servers/eserver/zseries/library/whitepapers/gm130208.html
򐂰 Developing Applications on Domino for z/OS
Building Applications for Lotus Domino 6 for z/OS is somewhat different from previous
versions of Domino on the z/OS (OS/390) platform. Domino 6 is fully built with the new
XPLink support, and application developers now have to make decisions about
applications from the coding phase to the execution phase. Whether an application is a
stand-alone program or runs as a Domino add-in, many topics must be addressed in order
to achieve a successful deployment.
Chapter 8. Key information sources
67
Covered in this short paper are issues related to building an application, coding
techniques, and execution setup for both compiled applications and shell scripts. Access
this paper at:
http://www.ibm.com/servers/eserver/zseries/library/whitepapers/gm130209.html
򐂰 zSeries Server Consolidation and Application Integration
Whether you need to scale up for growing workloads, or use virtualization to scale out and
consolidate multiple servers, zSeries products are designed to help you integrate your
business processes, lower costs, maximize your IT investments, and drive your core
business.
In addition to their landmark scalability and reliability, zSeries mainframes have long
offered the capability to efficiently manage multiple applications running simultaneously on
the same servers with high security and data isolation. These capabilities lend themselves
extraordinarily well to server consolidation, or combining the operations of multiple servers
that were running on stand-alone machines by sharing resources of the physical server.
The zSeries architecture supports a broad range of strategic soft ware and middleware,
including the z/OS and Linux operating systems; select WebSphere, Lotus, and Tivoli
products; and the IBM DB2 database server. The commonality it creates masks the
architectural differences between various platforms, virtually negating problems caused by
underlying hardware and software incompatibilities. Typical workloads for Linux
consolidation include file and print, messaging, Web serving, infrastructure (firewall, DNS),
and line-of-business applications. Access this paper at:
http://www-1.ibm.com/servers/eserver/zseries/library/whitepapers/pdf/gm130254.pdf
8.4 zSeries server Web site
For the latest information about the zSeries family of products, see the following Web site:
http://www.ibm.com/servers/eserver/zseries/software/domino/related_products.html
8.5 The Mainstream
The Mainstream, the IBM Eserver zSeries and S/390 software newsletter, is the place for
customers to find complete information about the full suite of IBM mainframe products.
Customers can subscribe to The Mainstream at:
http://www.ibm.com/software/os/zseries/newsletter/mainstreamed4.html
The Mainstream provides easy access to the following zSeries topics:
򐂰 Featured articles such as “Why Linux on zSeries?”
򐂰 Upcoming events
򐂰 Managing the cost of ownership
򐂰 Objective viewpoints and related industry articles
򐂰 White papers
򐂰 Technical and educational resources
򐂰 Redbooks
򐂰 News and product announcements
򐂰 The toolbox
򐂰 Systems at work: Customer success stories
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8.6 Experience reports
You can view real-world customer success stories at the Success stories for IBM software for
zSeries Web site at:
http://www.ibm.com/software/success/cssdb.nsf/topstoriesFM?OpenForm&Site=swzseries
Search the keyword Domino for recent customer experiences.
8.7 Objective viewpoints
The following reports can be accessed from The Mainstream newsletter at:
http://www.ibm.com/software/os/zseries/newsletter/mainstreamed4.html#eight
򐂰 RedMonk report: New face of application servers
Application servers aren't what they used to be. Read RedMonk's recent analyst paper
“Evolution and extinction: The application server in 2003 and beyond.” Learn about the
new era with its new tools and new needs.
򐂰 “IBM mainframe futures: Better than many believe”
IBM mainframes continue to offer significant value for many enterprises for at least the
next 10 years and probably longer. Factors that are contributing to the longevity of
mainframes have been improved performance (70% MIPS growth), new customers, Linux
on mainframe (now constitutes more than 20% of all mainframe MIPS, 200 existing
customers, 400 more “evaluating”), and continued growth in large enterprise installations.
See Gartner Research report SPA-19-1589 25, February 2003, Gartner, Inc. and/or its
Affiliates.
򐂰 Related industry articles
See what others in the industry are saying about zSeries. Here are recent commentaries
from the IT trade press:
– “Gartner CIO update: The future of the IBM mainframe looks surprisingly good,” by
John R. Phelps, zJournal, August/September 2003
– “IBM gets its server act together,” by Stephen Shankland, Staff Writer CNET News.com
8.8 IBM Lotus Domino Web site
The Domino family of servers provides a multiplatform foundation for collaboration and
e-business, driving solutions from corporate messaging to Web based transactions, and
everything in between. This enterprise-class messaging and collaboration system is built to
maximize human productivity by unleashing the experience and expertise of individuals,
teams, and extended communities.
Do more with less. The reliability, scalability, interoperability, and enhanced administration and
performance power of IBM Lotus Domino 6 server can make it easier and more cost-effective
to manage the complexities of your business. Lotus Domino 6 offers robust tools that can
keep your systems up and running. Simplify your management tasks and increase
performance and uptime. Achieve better administrative control with tools such as policies,
archiving, quota management, and spam filtering. And smoothly evolve your Lotus
messaging solutions to meet marketplace demands, all while helping to lower total cost of
ownership. For more information, visit:
http://www.lotus.com/products/r5web.nsf/webhome/nr5serverhp-new
Chapter 8. Key information sources
69
8.9 Lotus Domino developerWorks
You can register at the Lotus developerWorks Web site (formerly known as Notes.net) to
receive updates on areas of interest:
http://www.ibm.com/developerworks/lotus
You will find quick access to information about the following topics:
򐂰 FastPath to Lotus by product name
򐂰 Downloads and CDs
򐂰 Learning Resources
򐂰 Support
򐂰 Community
8.10 Product installation information
The installation guide for each release is the most up-to-date information for that release. This
is shipped on the full release CD in both NSF and PDF format. It can also be downloaded
from the Lotus Developer’s Domain at:
http://www.ibm.com/developerworks/lotus
Selecting Technical Library -> Product Documentation -> by Product -> Domino for
z/OS. Then, select the appropriate release.
8.11 Education resources
IBM provides many educational opportunities to assist you in building the skills required to
manage your Domino for zSeries environment. For more information, see 5.1, “Building
Domino skills” on page 54.
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9
Chapter 9.
Sales support
IBM offers marketing, sales, and technical assistance to ensure your success. In this chapter,
we document how to access these resources.
© Copyright IBM Corp. 2004. All rights reserved.
71
9.1 Ordering, packaging, and pricing
Lotus Domino products for zSeries are ordered as an IBM Licensed Program Product under a
Monthly License Charge Agreement or through IBM Passport Advantage.
9.1.1 Domino 6 for zSeries
Domino 6 for zSeries can only be acquired as an IBM Licensed Program Product under a
Monthly License Charge Agreement. The IBM product number for Domino 6 running on
zSeries is 5655-K36. Note that this is an exception to the Passport Advantage ordering and
pricing model that applies to most Lotus software products, including Domino on other
platforms.
The Monthly License Charge vehicle for Domino was designed with the needs of the
enterprise customer in mind. Like most IBM software for zSeries, the Monthly License Charge
includes the Domino software license and CD media. It also includes entitlement to defect
support and Software Subscription. Software Subscription includes automatic shipment of
maintenance releases that apply to the same IBM product number.
Domino 6 for zSeries is priced according to configuration and usage of the specific server
model. Contact your IBM or Lotus software representative for specific information about
pricing and any promotional offerings that might apply to you. Your IBM or Lotus software
representative can also help you with a total cost of ownership analysis for your environment.
9.1.2 Domino 6.5 for Linux on zSeries
Domino 6.5 for Linux on zSeries is ordered through Passport Advantage. It also has a
different IBM product numbers from Domino 6 for zSeries. See Table 9-1.
Table 9-1 Domino 6.5 for Linux on zSeries offerings
CD Assy
CD Label
CD Master
Long
CY3AGNA
C261ANA
C51DKNA
Domino 6.5 Linux zSeries CD Assy English
Part number
AH0IJNA
Domino 6.5 Media Pack English
9.1.3 IBM Lotus Sametime 3.0 for zSeries
IBM Lotus Sametime 3.0 for zSeries is ordered through Passport Advantage. It also has a
different IBM product numbers from Domino 6 for zSeries. See Table 9-2.
Table 9-2 IBM Lotus Sametime 3.0 for zSeries offerings
CD Assy
CD Label
Part number
AD0BCNA
CD Master
Long
IBM Lotus QuickPlace 3.0 zSeries English
Media Pack
9.2 IBM Passport Advantage
Volume licensing of Lotus software products other than Domino for zSeries is available
through the IBM Passport Advantage program. Passport Advantage is the IBM
comprehensive software licensing and Software Maintenance program. It is the most flexible
and cost-effective way for organizations to reap the benefits of volume pricing for new
software, new releases of the latest technology, and technical support to keep businesses up
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and running. The Passport Advantage program consists of a general acquisition program for
specific software products and their supporting Software Maintenance services, as well as an
option to acquire groups of products to be deployed across an enterprise on a per-user basis.
Note that Lotus extension products for the zSeries platform, Lotus Notes clients, and licensing
for Domino Web Access (formerly known as iNotes) client access to Domino are acquired
under the Passport Advantage program.
For additional information about IBM Passport Advantage and Lotus software, see:
http://www.lotus.com/passport
9.2.1 Shop zSeries
Shop zSeries is the online catalog for ordering zSeries software. You must register with a
valid customer number and be authorized to submit software requests. Access the catalog
from the zSeries software Web site, and select the Shop zSeries link:
http://www.ibm.com/servers/eserver/zseries/swprice/
9.2.2 zSeries software pricing
Pricing for Domino 6 for zSeries can be obtained from you IBM sales contact or can be
viewed online at:
http://www.ibm.com/servers/eserver/zseries/swprice/
9.2.3 Software maintenance
Software Subscription provides upgrade protection for software licenses. Software
Subscription for the Domino 6 for zSeries server is incorporated into the Monthly License
Charge. For other Lotus software products you might acquire, Software Subscription is a
component of IBM Passport Advantage. Software Maintenance combines Software
Subscription and Technical Support, previously acquired as separate entities. Software
Subscription provides upgrades for software licenses at no additional cost within the
designated coverage period. IBM Technical Support supplements your IS staff by providing
telephone and electronic cross-platform support for short duration installation issues, usage
(how-to) questions, and code problems.
Lotus Software Subscription provides upgrades for software licenses at no additional cost
within a one- or two-year period. This includes automatic receipt of media for periodic
maintenance releases (MRs) to provide fixes to reported defects or provide functional
enhancements, or both. It also includes the right to transfer a license from one operating
system platform to another.
Critical fix packs (formerly know as maintenance updates or MUs) address urgent, critical
customer problems discovered between regularly scheduled releases. They are released as
needed and are often a small update with only one or a small number of fixes. These fixes
can be obtained from Lotus by Web download from the following site:
http://www.ibm.com/servers/eserver/zseries/software/domino/related_products.html
The numbering scheme helps you distinguish between major releases, MRs, and critical fix
packs. Release 6.0 or 6.5 is a major release. A major release is represented with a third digit
in the number, for example, 6.0.3. A critical fix pack has an additional letter. For example, the
first major release for Release 6.0 was 6.0.1, and the first critical fix pack for 6.0.1 was critical
fix pack 1. That level of code is designated 6.0.1CF1.
Chapter 9. Sales support
73
An incremental installer is available for ease of installing Domino for zSeries critical fix packs
downloaded from the Web. Currently licensed customers are shipped the new CDs when
major and maintenance releases are made generally available (GA).
9.3 Lotus client pricing
Users of authenticated Domino applications must be licensed to access Domino, regardless
of client type or whether Lotus client software is installed on the workstation. Authentication is
involved whenever the application requires secure validation of a user's unique identity, and
the user is registered in the Domino Directory. The pricing strategy is based on a concept
known as Client Access License (CAL). Lotus clients are licensed per workstation, and the
Lotus Notes client options include an Domino Web Access CAL.
The Lotus Domino Web Access (formerly known as iNotes) CAL model includes a per-user
access fee for employees of the organization and a per-server access fee as an option for
unlimited Internet access by non-employees. An example of the latter is to support Web
applications requiring browser users to register themselves before initial access is granted
and then log on with a user ID and password on future use. In this type of situation, the
number of users is unpredictable by nature, but a CAL is required for authenticated access.
Compare this pricing strategy to that of our key competitors, who often charge a CAL for
server access even from their own clients, although the client itself might be bundled at no
additional charge with certain software. Actual prices for Lotus client software vary by reseller
and Passport Advantage discount level. Lotus volume pricing is based on ordering a license
(the right to a copy of the software), as opposed to providing a shrink-wrapped package of
media and documentation for every license needed. Media and documentation are generally
ordered and priced separately.
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10
Chapter 10.
Frequently asked questions
This chapter provides a list of questions and their respective answers. They include common
questions about such topics as:
򐂰 2003 Domino for zSeries announcements
򐂰 Product comparisons, details, and requirements
򐂰 zSeries hardware resource requirements
Question 1: What is new for Domino 6 for zSeries in the 2003 announcements for zSeries?
Answer: There is a great deal of news about zSeries and Domino 6.5 in the 2003
announcements for zSeries, such as:
򐂰 Lotus Domino for z/OS, V6.5 Software Announcement 203-247, September 23, 2003:
– Exploits hardware cryptography for SSL on z/OS.
– Implements serviceability enhancements such as Unify
FaultRecovery/CleanupScriptPath interface.
– Provides performance and scalability improvements related to Domino Web Access
(formerly known as iNotes).
– Includes end-user enhancements such as instant messaging (Sametime) integration,
send, sign, and verify encrypted mail messages, and user ability to create and store
archive locally with offline support.
򐂰 Domino 6.5 for zSeries adds Linux on zSeries:
– New platform support: Linux on zSeries (Linux for S/390). Domino for Linux on zSeries
is sold through Passport Advantage.
Domino for Linux on zSeries requires United Linux 1.0 for S/390 with Service Pack 2.
Example: SUSE LINUX Enterprise Server 8.0 with SP2 and 2.4.19 Kernel.
– Domino Statistics and Monitoring now includes platform statistics for Domino on Linux.
© Copyright IBM Corp. 2004. All rights reserved.
75
Question 2: What is new in IBM Lotus Domino 6.5?
Answer: See Software Announcement 203-253, September 23, 2003. There are many new
enhancements to IBM Lotus Domino 6.5. The IBM Lotus Notes and Domino 6.5 family of
products focuses on the theme of maximizing collaboration and user productivity, while
lowering total cost of ownership (TCO). As they have since their inception, Lotus Notes and
Domino continue to offer high performance with reliability, reusability, security, and flexibility
for companies of all sizes and across all industries. With each release update, Lotus
continues to meet your needs to help you maintain a competitive advantage. In 6.5, the
following enhancements reduce TCO with enhanced user productivity:
򐂰 New platform support: Linux on zSeries (Linux for S/390) and Microsoft Windows 2003
Server.
򐂰 Database unread marks can now replicate between databases on clustered servers or on
all servers where the database resides.
򐂰 You can rename a resource by changing its name, its site, and, if the resource is of type
Other, its category.
򐂰 New administration enhancements:
– A unified interface for Fault Recovery and Cleanup Scripts. Now, administrators can
enable or disable NSD to collect diagnostic data, enable or disable server restarts, and
specify clean-up scripts, all from within the Domino Server document.
– Semaphore management now adds time stamps in SEMDEBUG.TXT to better
correlate the timeouts to what is occurring in the server log.
– Improved serviceability to enable more rapid diagnosing and resolving of customer
issues:
•
The Automatic Diagnostic Collection (ADC) tool collects diagnostic data after server
and client crashes and sends the collected data to a mail-in database when the
server or client restarts. You can then use the collected data to determine the cause
of the crash.
•
Memcheck is now enhanced by locking memory pools when executed, so there are
no extraneous errors reported when it does its memory validation.
•
Storing the 10 last (number controlled by notes.ini) versions of server documents in
XML format, in the IBM_TECHNICAL_SUPPORT directory, so that administrators
can track changes.
򐂰 Gives users a single access point to their most valuable messaging, collaborative, and
personal information management (PIM) through the new Lotus Workplace for Notes
Welcome Page.
򐂰 Integrates Lotus Instant Messaging functionality to provide presence awareness and
enable users to initiate chats with colleagues, without launching a separate application.
򐂰 Maximizes responsiveness through a follow-up function and visual indicators to show
users when they've forwarded or replied to e-mail messages.
򐂰 Helps reduce total cost of ownership through minimal training requirements, end-user
productivity enhancements, and built-in management function.
򐂰 Advances server management and system administration.
򐂰 Enhances application development support with Lotus Domino Toolkit for WebSphere
Studio.
򐂰 Server.Load now includes workloads for Domino Web Access, IMAP, and R6Mail.
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򐂰 Single sign-on (SSO) enhancements:
– The Domino 6.5 Web server caches Internet password changes for SSO users.
– In addition to the SSO fixed expiration timeout, you can configure an SSO idle timeout
to prompt users to enter their password again.
򐂰 IBM Lotus Domino Web Access 6.5: Advanced functionality and enhanced user interface:
– Lotus Instant Messaging integration
– Follow-up flags
– Linux client support delivered through Mozilla browser
– Block sender mail rule
– Copy into
– Send-and-file
– Print multiple documents from the view
– Multiple time zone support
– To-do enhancements
– Send, sign, and verify encrypted mail messages
– Archive locally with offline support
– Webmail redirect
– Ability to easily customize the design template
– Server-side caching of generated and compressed content
– Gzip compression
Question 3: What IBM Lotus Notes and Domino 6.5 offerings are currently available?
Answer: The zSeries has two offerings for Domino 6.5:
򐂰 For z/OS, the product code is 5655-B36, and this can be ordered through the IBM
software ordering process. The software price for Domino for z/OS is determined by the
number of engines dedicated to Domino.
򐂰 Domino for Linux on zSeries is covered under the Passport Advantage program. It is
ordered through the Passport Advantage channels. On Linux, the software price is
determined by the number of Integrated Facilities for Linux (IFLs).
Question 4: How do I order and implement Lotus Domino for zSeries?
Answer: Domino for zSeries Domino 6 can only be acquired as an IBM Licensed Program
Product under a Monthly License Charge Agreement. The IBM product number for Domino 6
running on zSeries is 5655-K36. Note that this is an exception to the Passport Advantage
ordering and pricing model that applies to most Lotus software products, including Domino on
other platforms.
Domino for zSeries is priced according to configuration and usage of the specific server
model. Contact your IBM or Lotus software representative for specific information about
pricing and any promotional offerings that might apply to you. Your IBM or Lotus software
representative can also help you with a total cost of ownership analysis for your environment.
Note that Lotus extension products for the zSeries platform, Lotus Notes clients, and licensing
for Domino Web Access client access to Domino are acquired through Lotus resellers under
the Passport Advantage program.
Chapter 10. Frequently asked questions
77
Question 5: Is Software Support included in the Monthly License Charge for Domino 6 for
zSeries?
Answer:The Monthly License Charge vehicle for Domino was designed with the needs of the
enterprise customer in mind. Like most IBM software for zSeries, the Monthly License Charge
includes the Domino software license and CD media. It also includes entitlement to defect
support and Software Subscription. Software Subscription includes automatic shipment of
maintenance releases that apply to the same IBM product number.
Question 6: Is ordering for Domino 6.5 for Linux on zSeries the same?
Answer: Domino 6.5 for Linux on zSeries is sold through IBM Passport Advantage. Passport
Advantage is the IBM comprehensive software licensing and Software Maintenance program.
It is the most flexible and cost-effective way for organizations to reap the benefits of volume
pricing for new software, new releases of the latest technology, and technical support to keep
businesses up and running. The Passport Advantage program consists of a general
acquisition program for specific software products and their supporting Software Maintenance
services, as well as an option to acquire groups of products to be deployed across an
enterprise on a per-user basis.
For additional information about IBM Passport Advantage and Lotus software, see:
http://www.ibm.com/software/passportadvantage
Question 7: What versions of z/OS support Domino 6 for zSeries?
Answer: Domino 6 for zSeries requires z/OS Version 1.2 or later. The PTF Checker tool is
provided to determine the service required for Domino running on z/OS or z/OSe. The tool
can be downloaded from:
http://www.ibm.com/servers/eserver/zseries/software/domino/servchoice.html
Question 8: What zSeries hardware resources do I need to run Domino 6 for zSeries?
Answer: Lotus Domino 6 for zSeries runs on any processor that supports your release level
of z/OS Version 1 Release 2 or later. If running z/OSe, it runs on any processor that supports
your level of z/OSe Version 1 Release 3 or later. The minimum recommended main storage of
1 GB is required; 2 GB or more is recommended. The processor needs to have enough
capacity to support a Domino implementation, including DASD volumes for the zFS or HFS
data sets where Domino data will reside. Note that, like most platforms, there are
price/performance and response time advantages to running Domino on the newest
technology server models. In addition, proper configuration and sizing are critical to a
successful implementation. See Chapter 3, “Domino, zSeries, and performance” on page 25
for information to help you appropriately size and prepare a zSeries server for Domino.
Requirements can vary by Domino release. Release-specific information is documented in
the Domino for zSeries Installation Guide for each Domino release, available online at:
http://www.lotus.com/ldd/doc
Question 9: What is Entry Workload License Charge (EWLC) and does it apply to Domino for
zSeries?
Answer: Entry Workload License Charge (EWLC) is a pricing metric that provides the
capability for customers running z/OS or z/OSe to license select IBM software at less than full
machine capacity. This allows customers to pay for EWLC eligible products at the utilization of
the LPARs in which they run, based on a four-hour rolling average, providing the potential to
lower software charges. Certain zSeries processors are eligible for EWLC pricing. Domino for
zSeries is one of the IBM products eligible for EWLC pricing.
78
Lotus Domino for IBM Eserver zSeries Buying and Selling Guide
Back cover
Lotus Domino for
IBM Eserver zSeries
Buying and Selling Guide
A single source for
Lotus Domino-related
information about
Eserver zSeries
A helpful reference for
IBM clients and
Business Partners
worldwide
A living document
updated with the
latest programs and
services
Welcome to the Lotus Domino for IBM Eserver zSeries Buying
and Selling Guide.
Why should you use this guide? Have you ever spent the day
searching 27 different Web sites or numerous physical
documents trying to locate answers to or information about
similar yet disparate topics related to Domino? Have you ever
wanted to find the answers to 16 different questions with one
search?
Well you found it here! This guide offers you one resource that
contains all the information you need to buy or sell Domino for
IBM Eserver zSeries. It offers valuable information about
definitions, events, information sources, education, technical
assistance, frequently asked questions, services, finding a
partner, support information, references, and much more.
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from around the world create
timely technical information
based on realistic scenarios.
Specific recommendations
are provided to help you
implement IT solutions more
effectively in your
environment.
For more information:
ibm.com/redbooks