Soft
Skills
-Soft skills are personal
qualities, attitudes, and
habits employers look for
during the hiring process.
Top 10 Soft Skills
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Strong Work Ethic
Positive Attitude
Good Communication Skills
Time Management
Problem Solving Skills
Team Player
Self Confidence
Accepting and Learning from Criticism
Flexibility/Adaptibility
Work Well Under Pressure
Strong Work Ethic
A
belief in
the moral
benefit and
importance
of work.
Positive Attitude

“Cultivate an
optimistic mind, use
your imagination,
always consider
alternatives, and
dare to believe that
you can make
possible what others
think is impossible.”
–Rodolfo Costa
Attitude
 Attitude=40%
 Image
and appearance=25%
 Communication skills=25%
 Job skills=10%
Good Communication Skills
The
connection of
information
between
people.
Time Management
Having
mental
control over
the amount of
time spent on
specific
activities.
Problem Solving Skills

The process of
working through
details of a problem
to reach a solution.
Problem solving may
include
mathematical or
systematic
operations and can
be a gauge of an
individual's critical
thinking skills.
Team Player
a
person
who plays or
works well as
a member
of a team or
group
Self Confidence
a
feeling of
trust in one's
abilities,
qualities,
and
judgment
Learning from Criticism
 the
expression of
disapproval of
someone or
something
based on
perceived faults
or mistakes
Flexibility/Adaptability
able
to
adjust
oneself
readily to
different
conditions
Work Well Under Pressure
the
use of
persuasion,
influence, or
intimidation to
make
someone do
something
Communications Activity
 Everyone
find a
partner!
 Say the following
phrases in different
tones to show how
using a different
tone of voice can
change the
meaning of your
words.
 “Your
hair looks
nice today.”
 “Are you the
manager?”
 “Ringo is the best
Beatle.”
 “Let’s find the
paper shredder.”
Self Confidence Activity
 Located
around the room are different
shapes.
 Take a look at the shapes and choose to
stand next to the shape you feel best
represents you.
Positive Attitude Activity
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Make Attitude Acrostics
1. Begin by writing the word ATTITUDE vertically down the left side of
the paper
2. Horizontally, write words or phrases for each letter of ATTITUDE
that are related to good traits of having a positive attitude
Always see the good in a situation.
Tries to find solutions to problems.
Takes time to appreciate the little things.
Is happy with what they have.
Takes responsibility for his actions.
Understands the need to listen to other people’s opinions and
thoughts.
Doesn’t complain often.
Enthusiastic
Criticism Activity
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Everyone divides into pairs. You will a couple
sheets of paper and a pencil.
I will read a quote and you decide whether
the quote is praise, criticism or feedback.
After I read each statement I will give you a
few seconds to collectively decide what you
believe it is. Once you have decided, hold
your answer in the air. Then we will discuss the
most popular answer among the class.
Flexibility/AdaptablityActivity
SIMON
SAYS