Procurement National Occupational Standards September 2014 Skills CFA 110 Linton House, 164 - 180 Union Street London SE1 0LH T: 0207 091 9620 E: info@skillscfa.org www.skillscfa.org No. NOS Title Page CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders 1 CFAPSU002 Promote and implement effective negotiation processes with suppliers and other stakeholders Contribute to the preparation of a specification for the procurement of goods, services or works Contribute to the preparation of a contract for the procurement of goods, services or works Develop and award the contract/agreement for goods, services or works 6 CFAPSU003 CFAPSU004 CFAPSU005 CFAPSU006 11 17 22 28 CFAPSU007 Develop and disseminate the specification for the procurement of goods, services or works Evaluate potential suppliers CFAPSU008 Identify and mitigate risks in the contracting process 38 CFAPSU009 Improve the effectiveness of the tendering and contracting process 43 CFAPSU010 48 CFAPSU011 Monitor and review the effectiveness of the tendering and contracting process Monitor contract delivery 53 CFAPSU012 Select supplier to deliver goods, services or works 58 CFAPSU013 Contract for major programmes and projects in procurement and supply 63 CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders Develop and establish standards of ethical practice for procurement and supply Develop, implement and monitor plans for ethical employment and working practices with suppliers Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders Capture and analyse data for expenditure and financial control in procurement and supply Develop and implement a plan for cost effective category management expenditure Monitor and administer organisational inventories for procurement and supply 69 CFAPSU015 CFAPSU016 CFAPSU017 CFAPSU018 CFAPSU019 CFAPSU020 CFAPSU021 33 74 79 84 89 95 100 106 CFAPSU022 Plan and implement competitive pricing in procurement and supply 111 CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process Identify, promote and monitor supplier compliance with relevant legislation Champion and promote the role of procurement and supply to stakeholders Apply quality standards to support relationship management in procurement and supply Conduct a supplier appraisal for the sustainable procurement of goods, services or works Develop and implement an organisational strategy and plan for the sustainable sourcing of goods, services or works Develop and implement a plan for the global sourcing of goods, services or works Develop and implement a plan for the outsourcing of work or services 116 CFAPSU024 CFAPSU025 CFAPSU026 CFAPSU027 CFAPSU028 CFAPSU029 CFAPSU030 CFAPSU031 CFAPSU032 CFAPSU033 CFAPSU034 Promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply Develop and promote the use of systems technology to improve the efficiency of procurement and supply Use technology systems for procurement and supply 121 126 131 136 141 146 151 156 161 166 171 CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders Overview This standard is about the skills of communication involved with external and internal stakeholders and why they are important to effective procurement and supply. CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders 1 CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders Performance criteria You must be able to: P1 identify the range of external stakeholders that can impact on the procurement and supply process P2 assess the expectations of different stakeholders P3 identify the different approaches that may be used in interactions with stakeholders including: P4 P4.1 oral communication, face to face and telephone P4.1 written communication including electronic communication select and use appropriate communication approaches to build and maintain effective relationships with stakeholders P5 develop and maintain and improve effective relationships with internal and external stakeholders to promote effective procurement and supply P6 advise senior management on issues arising from external communications that could affect the supply chain P7 use appropriate communication techniques to attract and retain world class suppliers CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders 2 CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders Knowledge and understanding You need to know and understand: K1 the range of external stakeholders that can impact on the procurement and supply process including: K2 K1.1 clients/customers K1.2 suppliers K1.3 consultants the kinds of expectations that the various stakeholders can have of procurement and supply K3 the kinds of approaches that may be used in interactions with stakeholders including: K4 K3.1 counselling K3.2 consulting the forms of communication that are needed for interaction with stakeholders including: K4.1 oral, face to face K4.2 telephone K4.3 presentations K4.4 electronic, such as e mail K4.5 written such as letters, memoranda, reports, invitations to tender K5 the kinds of communication approaches that can be used in interactions with stakeholders including: K6 K4.1 influencing K4.2 interventionist why it is important to develop, maintain and improve effective relationships with internal and external stakeholders to promote effective procurement and supply K7 the kinds of issues that can arise from external communications and why it is important to advise senior management about them K8 the importance of attracting and retaining world class suppliers to develop a competitive advantage through superior supplier relationships CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders 3 CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders External Links CIPS Global Standard: • Segment 1.8: Building productive relationships for effective procurement and supply • Segment 6.3: Effective communication in procurement and supply CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders 4 CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU001 Relevant occupations Procurement officers; buyers; managers; senior officials; contract manager Suite Procurement and supply Key words Suppliers; stakeholders; liaise; communicate; clients; customers CFAPSU001 Communicate and liaise effectively with suppliers and other stakeholders 5 CFAPSU002 Promote and implement effective negotiation processes with suppliers and other stakeholders Overview This standard is about planning and conducting negotiations with suppliers and other stakeholders to achieve effective procurement and supply. It includes the different stages of the negotiation process, the approaches and behaviours that can be used to promote effective negotiations and the importance of recognising and mitigating any conflict or challenges that can arise during the negotiation. CFAPSU009 Promote and implement effective negotiation processes with suppliers and other stakeholders 6 CFAPSU002 Promote and implement effective negotiation processes with suppliers and other stakeholders Performance criteria You must be able to: P1 develop a staged plan for the procurement negotiation process P2 establish the appropriate environment for the negotiation process P3 select and use appropriate negotiation approach(es) and behaviours in commercial negotiations P4 conduct the negotiation, promoting the organisation’s objectives to achieve effective procurement and supply P5 take steps to mitigate any conflict or challenges with suppliers and other stakeholders during the negotiation process CFAPSU002 promote and implement effective negotiation processes with suppliers and other stakeholders 7 CFAPSU002 Promote and implement effective negotiation processes with suppliers and other stakeholders Knowledge and understanding You need to know and understand: K1 the stages of a commercial communication plan including: K1.1 planning and preparation K1.2 opening K1.3 testing K1.4 proposing K1.5 bargaining K1.6 agreeing K2 the kind of environment that will promote effective negotiations K3 the kinds of approaches that can be used in commercial negotiations including: K4 K5 K3.1 collaborative (win/win) K3.2 distributive (win/lose) K3.3 pragmatic K3.4 principled styles of negotiation behavioural aspects of negotiations including: K4.1 push/pull K4.2 effective listening K4.3 persuading K4.4 influencing why it is important to promote the organisation’s objectives during negotiation to achieve effective procurement and supply K6 the kinds of conflicts and challenges that can arise during negotiations and how to mitigate them CFAPSU002 promote and implement effective negotiation processes with suppliers and other stakeholders 8 CFAPSU002 Promote and implement effective negotiation processes with suppliers and other stakeholders Additional Information External Links CIPS Global Standard: • Segment 1.8: Building productive relationships for effective procurement and supply • Segment 6.6: Effective negotiation in procurement and supply CFAPSU002 promote and implement effective negotiation processes with suppliers and other stakeholders 9 CFAPSU002 Promote and implement effective negotiation processes with suppliers and other stakeholders Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU002 Relevant occupations Procurement officer; buyer; contract manager; manager; senior official Suite Procurement and supply Key words Negotiation; communication plan; collaborative; distributive; pragmatic; principled CFAPSU002 promote and implement effective negotiation processes with suppliers and other stakeholders 10 CFAPSU003 Contribute to the preparation of a specification for the procurement of goods, services or works Overview This standard is about contributing to the development of a specification for the procurement of goods, services or works. It covers an understanding of the documentation that should be used in the procurement process and the kinds of risks that can arise including those resulting from inadequate specifications. The standard also includes ways of regulating specifications for the procurement of goods, services or works. CFAPSU003 Contribute to the development of a specification for the procurement of goods services or works 11 CFAPSU003 Contribute to the preparation of a specification for the procurement of goods, services or works Performance criteria You must be able to: P1 identify the types of specifications that can be used in the procurement of goods, services or works P2 research appropriate information to inform the development of the specification P3 identify or develop appropriate documentation for the specification P4 complete all relevant sections of the documentation for the specification P5 identify any risks that may arise from inadequate specifications for goods, services or works and take steps to mitigate them P6 use appropriate techniques to regulate specifications for goods, services or works P7 ensure the appropriate inclusion of social and environmental criteria in the specification of goods, services or works P8 monitor the specifications for goods, services or works developed by colleagues and other internal stakeholders to ensure they comply with good practice and organisational quality criteria CFAPSU003 Contribute to the development of a specification for the procurement of goods services or works 12 CFAPSU003 Contribute to the preparation of a specification for the procurement of goods, services or works Knowledge and understanding You need to know and understand: K1 the types of specification that can be used in the procurement of goods, services or works including: K2 K1.1 drawings K1.2 samples K1.3 branded K1.4 technical K1.5 conformance K1.6 output or outcome based information that should be used to inform the specification including: K2.1 organisational requirements K2.2 industry standards and/or codes of practice K2.3 relevant supply market information including approved qualifications and/or licences K2.4 K3 benchmark information from comparable organisations what should be included in the specification documentation including: K3.1 scope K3.2 definitions K3.3 descriptions of requirements K3.4 testing and acceptance K3.5 change control mechanisms K4 organisational procedures for completing specification documentation K5 the kind of risks that can result from inadequate specifications including those arising from under or over specifying requirements K6 K7 techniques for regulating specifications including: K6.1 standardisation K6.2 value analysis K6.3 value engineering why it is important to include social and environmental criteria in the specification K8 why it is important to monitor specifications developed by colleagues and CFAPSU003 Contribute to the development of a specification for the procurement of goods services or works 13 CFAPSU003 Contribute to the preparation of a specification for the procurement of goods, services or works other internal stakeholders and how to do this CFAPSU003 Contribute to the development of a specification for the procurement of goods services or works 14 CFAPSU003 Contribute to the preparation of a specification for the procurement of goods, services or works Additional Information External Links CIPS Global Standard: • Segment 5.3: Specifying goods and services CFAPSU003 Contribute to the development of a specification for the procurement of goods services or works 15 CFAPSU003 Contribute to the preparation of a specification for the procurement of goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU003 Relevant occupations Contract manager; administration and secretarial occupations Suite Procurement and supply Key words Procurement; specification; benchmark; market information CFAPSU003 Contribute to the development of a specification for the procurement of goods services or works 16 CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works Overview This standard is about understanding the different types of contracts, frameworks, agreements and documentation that should be used in the purchase of goods, services or works and the different stages in procurement. It also covers contributing to the development of contracts, frameworks and agreements, reviewing draft contracts, frameworks and agreements for completeness and accuracy and responding to queries about the contracts, frameworks and agreements from colleagues and/or suppliers. CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works 17 CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works Performance criteria You must be able to: P1 research the main types of contract, frameworks and agreements used in the procurement of goods, services or works P2 recommend the appropriate contract, framework or agreement for the required goods, services or works P3 identify the different documentation that comprises a contract for the procurement of goods, services or works P4 identify the different stages involved in setting up a contract, framework or agreement for the procurement of goods, services or works P5 contribute to the preparation of the main types of contract, framework and agreement used by the organisation P6 review draft contracts, frameworks and agreements to ensure that all required details are complete and accurate P7 provide answers to colleagues on any queries regarding the contract, framework or agreement and its documentation P8 follow organisational procedures for responding to queries from suppliers on the contract, framework or agreement and its documentation CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works 18 CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works Knowledge and understanding You need to know and understand: K1 K2 the main types of contract, framework and agreement including: K1.1 the use of spot purchases K1.2 term contracts K1.3 framework agreements K1.4 blanket orders/panel agreements K1.5 call offs the different types of document that comprise a contract for the procurement of goods, services or works including: K2.1 the specification K2.2 key performance indicators (KPIs) K2.3 contract terms K2.4 the pricing schedule K2.5 other schedules including health and safety specifications, use of sub-contractors, non-disclosure/confidentiality agreements K3 the different stages involved in forming a contract, framework or agreement including: K3.1 requests for quotations/information/tender enquiries/expressions of interest K3.2 evaluation of pre-qualified questionnaires K3.3 evaluation of quotations/expressions of interest/tenders received K4 organisational procedures for preparing contracts/frameworks/agreements for goods, services or works and how to contribute to the preparation process K5 why it is important to review draft contracts/frameworks/agreements to ensure accuracy and that all details are complete K6 what kind of queries about the contract/framework/agreement and its documentation may be raised by colleagues and how to respond K7 organisational procedures for responding to queries from suppliers and why it is important to follow them CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works 19 CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works Additional Information External Links CIPS Global Standard: • Segment 5.1: Contract administration CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works 20 CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU004 Relevant occupations Contract manager; administration and secretarial occupations Suite Procurement and supply Key words Contract; framework; agreement; procurement; supplier CFAPSU004 Contribute to the preparation of a contract for the procurement of goods, services or works 21 CFAPSU005 Develop and award the contract/agreement for goods, services or works Overview This standard is about the development of the contract or agreement for goods, services or works. This includes agreeing the contract details with internal stakeholders and agreeing the finalised contract/agreement with the selected supplier. CFAPSU005 Develop and award the contract/agreement for goods, services or works 22 CFAPSU005 Develop and award the contract/agreement for goods, services or works Performance criteria You must be able to: P1 identify and select the appropriate contract or agreement for the procurement of goods, services or works P2 agree the contract/agreement specification with internal stakeholders P3 identify and select appropriate terms and conditions including commercial clauses, for the supply of goods, services or works P4 ensure the correct completion of documentation used in commercial agreements P5 review the draft contract/agreement to ensure that it articulates the requirement for required quality and value for money P6 check the draft contract to ensure that all legal and ethical requirements are complied with and recommend amendments as required P7 agree the draft contract with internal stakeholders, following organisational procedures P8 negotiate and agree with the chosen supplier(s), the final terms and conditions of the contract P9 award the contract to the approved supplier CFAPSU005 Develop and award the contract/agreement for goods, services or works 23 CFAPSU005 Develop and award the contract/agreement for goods, services or works Knowledge and understanding You need to know and understand: K1 K2 the main types of contracts and agreements including: K1.1 the use of spot purchase K1.2 term contracts K1.3 framework agreements/blanket orders/panel agreements K1.4 call offs how to select the appropriate contract or agreement for the procurement of goods, services or works K3 terms and conditions for commercial agreements including: K3.1 indemnities and liabilities K3.2 insurances K3.3 guarantees K3.4 liquidated damages K3.5 payment K3.6 delivery and completion K3.7 the specification K3.8 Key Performance Indicators (KPIs) K3.9 contract terms K3.10 pricing schedule K3.11 other schedules e.g. health and safety, use of sub-contractors K3.12 non-disclosure/confidentiality agreements K4 why it is important to complete the relevant documentation accurately K5 why it is important to ensure that the contract/agreement articulates the requirement for quality and value for money K6 why it is important to comply with legal and ethical requirements for contracts/agreements K7 legal issues and legislation relating to the creation of commercial agreements including: K8 K7.1 offers, counter offers, acceptance K7.2 legislation relating to quality, delivery and payment K7.3 passing of property K7.4 compensation why it is important to agree the draft contract/agreement with internal CFAPSU005 Develop and award the contract/agreement for goods, services or works 24 CFAPSU005 Develop and award the contract/agreement for goods, services or works stakeholders and organisational procedures for doing this K9 why and how to agree the contract/agreement terms with the approved supplier K10 organisational procedures for awarding contracts/ agreements CFAPSU005 Develop and award the contract/agreement for goods, services or works 25 CFAPSU005 Develop and award the contract/agreement for goods, services or works External Links CIPS Global Standard: • Segment 5.2: Developing contracts with suppliers CFAPSU005 Develop and award the contract/agreement for goods, services or works 26 CFAPSU005 Develop and award the contract/agreement for goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU005 Relevant occupations Contract manager; manager; buyer; procurement officer Suite Procurement and supply Key words Contract; agreement; approved supplier CFAPSU005 Develop and award the contract/agreement for goods, services or works 27 CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works Overview This standard is about developing and agreeing the specification for the procurement of goods, services or works. It covers the sections of a specification document and what needs to be included in the specification. It also includes an assessment of risks that can arise from an inadequate specification, how to mitigate risks and the dissemination of the specification to potential suppliers. CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works 28 CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works Performance criteria You must be able to: P1 consult and agree with colleagues and relevant decision makers the requirement to procure goods, services or works P2 research information to inform the development of the specification P3 develop and/or complete all required documentation for the specification P4 identify any risks that could result from inadequate specifications and take steps to mitigate them P5 monitor specifications developed by colleagues to ensure they comply with organisational procedures and effective practice in terms of specifications for the procurement of goods, services or works P6 identify opportunities to regulate the specifications and provide guidance on the regulation process to colleagues P7 agree the final specification with colleagues and decision makers if appropriate P8 disseminate the agreed specification for the procurement of goods, services or works to potential suppliers CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works 29 CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works Knowledge and understanding You need to know and understand: K1 why it is important to consult and agree with colleagues and relevant decision makers the requirement to procure goods, services or works K2 information that can be used to inform the development of the specification including ethical, social and sustainability criteria K3 K4 ways of researching information to inform the specification including K3.1 the internet K3.2 lists and directories of suppliers K3.3 appropriate quality standards the sections and documents that should be included in the specification for the procurement of goods, services or works including: K5 K4.1 scope K4.2 definitions K4.3 descriptions of requirements K4.4 testing and acceptance K4.5 change control mechanisms K4.6 remedies the kind of risks that can occur from inadequate specifications for the procurement of goods, services or works and how to mitigate them K6 why it is important to monitor specifications developed by colleagues K7 ways to regulate tender specifications including: K8 K7.1 standardisation K7.2 value analysis K7.3 value engineering why it is important to agree the final specification with colleagues and appropriate decision makers K9 organisational procedures for disseminating specifications to suppliers and why it is important to follow them CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works 30 CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works Additional Information External Links CIPS Global Standard: • Segment 5.3: Specifying goods and services CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works 31 CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU006 Relevant occupations Procurement officer; buyer; manager Suite Procurement and supply Key words Specification; supplier; risks; procurement CFAPSU006 Develop and disseminate the specification for the procurement of goods, services or works 32 CFAPSU007 Evaluate potential suppliers Overview This standard is about researching information on potential suppliers and the market in which they operate, to inform the supplier appraisal process. It includes carrying out: • a product and delivery assessment • an information assessment • a capacity assessment It also covers making recommendations to senior management on the most appropriate supplier to deliver the required goods or services. CFAPSU007 Evaluate potential suppliers 33 CFAPSU007 Evaluate potential suppliers Performance criteria You must be able to: P1 research information on potential suppliers and the market in which they operate, to inform the supplier appraisal process P2 assess the use of agreed pre-qualification criteria or processes for suppliers’ appraisal P3 review the capability and capacity of pre-qualified suppliers to deliver required goods or services P4 identify any risks in the supply chain that could affect the delivery of goods, services or works P5 follow organisational procedures for recommending appropriate supplier(s) to decision makers CFAPSU007 Evaluate potential suppliers 34 CFAPSU007 Evaluate potential suppliers Knowledge and understanding You need to know and understand: K1 sources of information on suppliers and why it is important to research this including: K2 K1.1 financial reports K1.2 credit ratings K1.3 other appropriate publications and sources why it is important to research the markets in which potential suppliers are operating and how to do this K3 why it is important to assess the use of any agreed pre-qualification criteria or processes before carrying out supplier appraisal K4 why it is important to review the capability and capacity of pre-qualified suppliers K5 the kind of risks that could affect the delivery of goods, services or works and why it is important to assess them K6 the importance of recommending to decision makers the most appropriate supplier(s) to deliver the required goods, services or works K7 organisational procedures for making recommendations to decision makers CFAPSU007 Evaluate potential suppliers 35 CFAPSU007 Evaluate potential suppliers External Links CIPS Global Standard: • Segment 6.5: Conducting supplier appraisal CFAPSU007 Evaluate potential suppliers 36 CFAPSU007 Evaluate potential suppliers Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU007 Relevant occupations Procurement officer; buyer; manager Suite Procurement and supply Key words Supplier; pre-qualification criteria; evaluation; risks; supplier appraisal CFAPSU007 Evaluate potential suppliers 37 CFAPSU008 Identify and mitigate risks in the contracting process Overview This standard is about identifying the potential risks in developing the contract or agreement and managing its delivery. It includes risks which may arise from internal organisational imperatives as well as external forces that can impact on the contract/agreement such as changing market forces and changes in economic conditions. It also considers steps to take where there is conflict with suppliers including alternative dispute resolution (ADR). CFAPSU008 Identify and mitigate risks in the contracting process 38 CFAPSU008 Identify and mitigate risks in the contracting process Performance criteria You must be able to: P1 identify and agree with internal stakeholders the legal implications that relate to the formation of contracts or agreements P2 identify and agree with internal stakeholders the commercial implications that relate to the formation of contracts or agreements P3 ensure that the express terms of the contract/agreement are clear, precise and unambiguous P4 review supplier contracts/agreements to identify potential risk of default or breach of contract P5 recommend appropriate actions to mitigate identified risks in the contract/agreement P6 promote positive relationships and resolve conflict with suppliers during the contracting process CFAPSU008 Identify and mitigate risks in the contracting process 39 CFAPSU008 Identify and mitigate risks in the contracting process Knowledge and understanding You need to know and understand: K1 the elements of a legally binding contract: K1.1 contract terms that regulate commercial agreements and relationships K1.2 oral statements and representations K1.3 model form contracts K1.4 the use of standard contracts versus negotiated/bespoke contracts K1.5 the accepted recourses for non-performance in contract K2 the commercial implications that relate to the formation of contracts K3 express contract terms compared with implied contract terms K4 the main types of contractual risks: K4.1 organisational imperatives K4.2 external market forces K4.3 ethical and sustainable sourcing K4.4 economic/financial forces K4.5 national, European and international legislation K5 the main remedies for default or breach of contract K6 the main approaches to conflict resolution in commercial contracts: K6.1 negotiated settlements K6.2 alternative dispute resolution (ADR) K6.3 adjudication, arbitration and litigation K6.4 contractual provision for dispute resolution CFAPSU008 Identify and mitigate risks in the contracting process 40 CFAPSU008 Identify and mitigate risks in the contracting process Additional Information External Links CIPS Global Standard: • Segment 5.5: Managing contractual risks CFAPSU008 Identify and mitigate risks in the contracting process 41 CFAPSU008 Identify and mitigate risks in the contracting process Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU008 Relevant occupations Procurement officer; buyer; contract manager; manager Suite Procurement and supply Key words Risks; contracting; conflict resolution; negotiated settlement; ethical and sustainable sourcing CFAPSU008 Identify and mitigate risks in the contracting process 42 CFAPSU009 Improve the effectiveness of the tendering and contracting process Overview This standard is about working with internal and external stakeholders including suppliers, to improve the tendering and contracting process. It includes contributing to the review and development of Model Form contracts, evaluating effective practice in other organisations and benchmarking own organisation’s practices against others. It also includes promoting effective practice in supplier relationship management and supplier development. CFAPSU009 Improve the effectiveness of the tendering and contracting process 43 CFAPSU009 Improve the effectiveness of the tendering and contracting process Performance criteria You must be able to: P1 review feedback from internal and external stakeholders on current organisational processes for tendering and contracting P2 gather evidence from a range of sources on effective practice in tendering and contracting P3 contribute to internal and external activities that guide the development of Model Form contracts and industry practice P4 use benchmarking techniques to review and improve organisational practices and processes for tendering and contracting P5 identify and mitigate risks in the tendering and contracting process P6 promote the use of effective supplier relationships and supplier development in contract management P7 promote effective practice in the management of contracts and supplier performance P8 disseminate guidance on good practice for effective tendering and contracting to the organisation’s stakeholders CFAPSU009 Improve the effectiveness of the tendering and contracting process 44 CFAPSU009 Improve the effectiveness of the tendering and contracting process Knowledge and understanding You need to know and understand: K1 how to gather feedback from internal and external stakeholders on the tendering and contracting process and why this is important K2 sources of effective practice including seminars and discussion forums K3 activities that guide the development of Model Form contracts and how to contribute to them K4 why it is important to benchmark organisational processes and practices against other organisations’ and why this is important to improvement K5 what to consider in terms of risk assessment including the risk appetite of the organisation, the impact of risk on the reputation of the organisation, and why it is important to identify and mitigate risks in the tendering and contracting process K6 the main techniques in supplier relationship management including: K6.1 supplier selection K6.2 team selection and allocation of responsibility for supplier improvement K7 K6.3 supplier performance measurement K6.4 creating targets and assessing performance the principles, tools and processes for effective practice in the management of contracts and supplier performance including key performance indicators (KPIs) and service level agreements K8 how to disseminate guidance on good practice for effective tendering and contracting to the organisation’s stakeholders and why it is important to do this CFAPSU009 Improve the effectiveness of the tendering and contracting process 45 CFAPSU009 Improve the effectiveness of the tendering and contracting process Additional Information External Links CIPS Global Standard: • Segment 5.7: Leading improvements in contracting practice CFAPSU009 Improve the effectiveness of the tendering and contracting process 46 CFAPSU009 Improve the effectiveness of the tendering and contracting process Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU009 Relevant occupations Procurement officer; contract manager; administration and secretarial occupations Suite Procurement and supply Key words Contracting; tendering; benchmarking; risk assessment; relationship management CFAPSU009 Improve the effectiveness of the tendering and contracting process 47 CFAPSU010 Monitor and review the effectiveness of the tendering and contracting process Overview This standard is about monitoring and reviewing the effectiveness of the contracting process. It is complementary to NOS: Improve the effectiveness of the tendering and contracting process. It is not about monitoring the contract delivery which is covered in NOS: Monitor the progress of the contract delivery The standard includes consideration of feedback from colleagues within the organisation as well as feedback from external suppliers who have been involved in the tendering and contracting process. Outcomes of the review can be used to inform and improve future tendering and contracting processes. CFAPSU010 Monitor and review the effectiveness of the contracting process 48 CAFPSU010 Monitor and review the effectiveness of the tendering and contracting process Performance criteria You must be able to: P1 identify and agree the key organisational objectives for the tendering and contracting process including quality and value for money P2 identify national, European and international legal requirements that may impact on the tendering and contracting process P3 develop and agree with colleagues and potential suppliers a plan for reviewing the effectiveness of and ethical practice in the tendering process P4 develop and agree with colleagues and the contract supplier(s), a plan for the monitoring and review of the contracting process to include: P4.1 cost and value for money of the process P4.2 risk assessment including meeting legal and ethical requirements in the process P4.3 feedback from colleagues P4.4 feedback from the contract supplier(s) P5 promote and manage the contracting process review P6 provide feedback on the contracting process to senior management to inform and improve future contracts CFAPSU010 Monitor and review the effectiveness of the contracting process 49 CAFPSU010 Monitor and review the effectiveness of the tendering and contracting process Knowledge and understanding You need to know and understand: K1 the key organisational objectives for the tendering and contracting process K2 national, European and international legislation that may impact on the tendering and contracting process and why it is important to comply with these K3 how to develop a plan for the monitoring and reviewing the effectiveness of the tendering process to include: K3.1 organisational requirements and expectations K3.2 how successful the tendering process has been in delivering required outcomes K3.3 supplier feedback K4 how to promote and manage the tender review process K5 why it is important to include supplier feedback in the review process K6 why it is important to provide feedback on the results of the review to senior management CFAPSU010 Monitor and review the effectiveness of the contracting process 50 CAFPSU010 Monitor and review the effectiveness of the tendering and contracting process Additional Information External Links CIPS Global Standard: • Segment 5.7: Leading improvements in contracting practice CFAPSU010 Monitor and review the effectiveness of the contracting process 51 CAFPSU010 Monitor and review the effectiveness of the tendering and contracting process Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU010 Relevant occupations Procurement officer; contract manager; administration and secretarial occupations Suite Procurement and supply Key words Tendering; contracting; monitor; review CFAPSU010 Monitor and review the effectiveness of the contracting process 52 CFAPSU011 Monitor contract delivery Overview This standard is about monitoring the performance of suppliers in the delivery of contracts for goods, services or works. It also includes the identification of potential risks in contract delivery and how to mitigate them. The development of SMART targets for suppliers, how to monitor their compliance and how to develop an improvement plan are also included in the standard. CFAPSU011 Monitor contract delivery 53 CFAPSU011 Monitor contract delivery Performance criteria You must be able to: P1 allocate and agree responsibilities for the effective management of contracts with stakeholders P2 forecast and plan requirements with internal stakeholders and suppliers to match delivery and supply of goods, services or works with actual demand P3 identify potential risks in the performance of contracts that can impact on the delivery of purchased goods, services or works P4 liaise and agree with stakeholders and suppliers plans to mitigate identified risks P5 develop and agree SMART (specific, measurable, achievable, relevant and timely) targets for assessing the performance of suppliers P6 monitor the supply/delivery of goods, services or works to ensure that agreed targets and Key Performance Indicators (KPIs) have been met P7 develop and agree with suppliers an improvement plan to improve performance where it falls below agreed standards P8 monitor the implementation of the improvement plan by suppliers CFAPSU011 Monitor contract delivery 54 CFAPSU011 Monitor contract delivery Knowledge and understanding You need to know and understand: K1 who should be responsible for the effective management of contracts for purchased goods and services K2 the concept of demand management for contracts and how to forecast and plan requirements with stakeholders and suppliers for the supply of goods, services or works to match demand K3 the main types of risks in the performance of contracts including: K3.1 internal risks K3.2 market risks K3.3 economic risks K3.4 legal risks K3.5 ethical sourcing K3.6 lapses in performance K4 ways of mitigating risks in the performance of contracts K5 how to develop SMART targets for assessing the performance of suppliers and why it is important to develop and agree them K6 how to monitor the supply of goods, services or works against agreed targets K7 how to develop an improvement plan to improve supplier performance K8 why it is important to monitor the implementation of the improvement plan by suppliers CFAPSU011 Monitor contract delivery 55 CFAPSU011 Monitor contract delivery Additional Information External Links CIPS Global Standard: • Segment 7.2: Effective expediting in procurement and supply • Segment 7.6: Effective contract management in procurement and supply • Segment 8.3: Measuring the performance of contracts CFAPSU011 Monitor contract delivery 56 CFAPSU011 Monitor contract delivery Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU011 Relevant occupations Contract manager; administrative occupations Suite Procurement and supply Key words Contract; contract management; demand management; risks; supplier performance CFAPSU011 Monitor contract delivery 57 CFAPSU012 Select supplier to deliver goods, services or works Overview This standard is about developing and agreeing criteria for selecting an appropriate supplier for required goods, services or works. It also covers the supplier selection process CFAPSU012 Select supplier to deliver goods, services or works 58 CFAPSU012 Select supplier to deliver goods, services or works Performance criteria You must be able to: P1 identify and agree with stakeholders, criteria for selecting suppliers P2 analyse the capacity and capability of short-listed and/or pre-qualified suppliers to deliver the required goods, services or works P3 identify any risks in the supply chain that could affect the delivery of goods, services or works and take steps to mitigate them P4 select and agree with senior management and other stakeholders, an appropriate supplier CFAPSU012 Select supplier to deliver goods, services or works 59 CFAPSU012 Select supplier to deliver goods, services or works Knowledge and understanding You need to know and understand: K1 how to develop and agree criteria for selecting suppliers and why this is important K2 why it is important to analyse the capacity and capability of short-listed and/or pre-qualified suppliers to deliver the required goods, services or works and how to do this K3 the kinds of risks in the supply chain that could affect the delivery of goods, services or works and how to mitigate them K4 organisational procedures for agreeing the most appropriate supplier CFAPSU012 Select supplier to deliver goods, services or works 60 CFAPSU012 Select supplier to deliver goods, services or works External Links CIPS Global Standard: • Segment 6.5: Conducting a supplier appraisal CFAPSU012 Select supplier to deliver goods, services or works 61 CFAPSU012 Select supplier to deliver goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU012 Relevant occupations Procurement officer, buyer, manager Suite Procurement and supply Key words Supplier; selection criteria, short list; supply chain CFAPSU012 Select supplier to deliver goods, services or works 62 CFAPSU013 Contract for major programmes and projects in procurement and supply Overview This standard is about contracting for major programmes and projects in procurement and supply. It includes a consideration of how such projects can impact on the organisation’s supply chains, the kinds of contracting options that are available as well as the different contract forms that are available for such contracts. The standard also covers pricing mechanisms, the importance of effective project management and the importance of establishing and maintaining effective relationships with contracting partners. The identification and sharing of risks with suppliers in major programmes and projects is also included. CFAPSU013 Contract for major programmes and contracts in procurement and supply 63 CFAPSU013 Contract for major programmes and projects in procurement and supply Performance criteria You must be able to: P1 assess the impact of undertaking major programmes and projects on the organisation’s supply chains P2 identify the range of contracting options for major programmes and projects P3 select a contracting option appropriate for the required programme or project P4 select an appropriate contract form for the programme or project that is to be undertaken P5 advise stakeholders on the core clauses that should be included in the contract P6 specify optional clauses and schedules included in the contract forms as appropriate for the programme or project to be undertaken P7 assess and recommend the most appropriate pricing mechanism for the programme or project to be undertaken P8 facilitate the formation and maintenance of effective contractual relationships with supply chains P9 monitor contract performance to identify potential risks at an early stage P10 support colleagues to manage programmes and projects to avoid escalating costs and/or delays P11 develop and implement appropriate mechanisms to manage and share risks with suppliers to minimise disruption and costs CFAPSU013 Contract for major programmes and contracts in procurement and supply 64 CFAPSU013 Contract for major programmes and projects in procurement and supply Knowledge and understanding You need to know and understand: K1 the impact that undertaking major programmes and projects may have on the supply chain K2 the range of contracting options for major programmes and projects including: K3 K2.1 client co-ordinated approaches K2.2 engineering procurement and construction (EPC) K2.3 design and build K2.4 management contracting and construction management K2.5 design/build/finance/operate and ownership forms of contracting how to evaluate the situation to inform the selection of the appropriate contracting option K4 the different types of contract forms available and when they should be used including: K4.1 the New Engineering Contract (NEC) core and optional clauses K4.2 Institution of Mechanical Engineers (IMechE) contract forms K4.3 Joint Contracts Tribunal (JCT) contract forms K4.4 International Federation of Consulting Engineers (FIDIC) contract forms K4.5 K5 CIPS model forms of contract the core clauses that are included in contract forms for major programmes and contracts K6 the use of optional clauses and schedules included in contract forms for major programmes and projects K7 pricing mechanisms for major programmes and projects and how to assess them including: K8 K7.1 fixed lump sum K7.2 activity schedule K7.3 bills of quantity K7.4 target costing methods K7.5 risk and reward pricing mechanisms how to facilitate the formation and maintenance of effective contractual relationships with supply chains including the use of project partnership CFAPSU013 Contract for major programmes and contracts in procurement and supply 65 CFAPSU013 Contract for major programmes and projects in procurement and supply and strategic partnering relationships, and why this is important in programme and major project management K9 the use of early warning notices and risk reduction meetings in major programmes and project management K10 the importance of effective project management in the avoidance of escalating costs and delays in major programmes and projects K11 mechanisms for managing risks with suppliers in programmes and projects and why this is important CFAPSU013 Contract for major programmes and contracts in procurement and supply 66 CFAPSU013 Contract for major programmes and projects in procurement and supply Additional Information External Links CIPS Global Standard: • Segment 5.6: Contracting for major programmes and projects CFAPSU013 Contract for major programmes and contracts in procurement and supply 67 CFAPSU013 Contract for major programmes and projects in procurement and supply Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU013 Relevant occupations Procurement officer; contract manager; manager; senior official Suite Procurement and supply Key words Contract; programme; project; supply chain; risk management; CFAPSU013 Contract for major programmes and contracts in procurement and supply 68 CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders Overview This standard is about developing and delivering an ethical strategy and plan, to promote good practice in procurement and supply across the organisation and its supply chain. It includes an assessment of the kind of risk that can arise from non-compliance with ethical practice in procurement and supply, either by the organisation or its supply chain. It also covers the actions that can be taken to eliminate unethical practice by suppliers and their supply chains. CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders 69 CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders Performance criteria You must be able to: P1 develop an organisational strategy and a plan to establish ethical priorities in procurement and supply P2 communicate and promote the organisation’s strategy and plan for ethical practices of procurement and supply to internal stakeholders P3 assess the risks of not following the ethical strategy and plan for sourcing in procurement and supply P4 promote and encourage commitment to achieving ethical practices and standards that apply to supply chains, including global supply chains P5 identify and manage any challenges or conflict within the organisation and with its supply chains that could affect ethical practices P6 identify and promote actions that internal stakeholders can take to eliminate unethical practice by suppliers and their supply chains P7 promote the highest standards of ethical practice in procurement and supply in line with national and international standards CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders 70 CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders Knowledge and understanding You need to know and understand: K1 the ethical priorities that should be considered in an organisation’s ethical strategy and plan including K2 K1.1 compliance with ethical codes and standards K1.2 eliminating criminal activities including bribery, fraud, corruption K1.3 compliance with international standards on human rights the importance of communicating the ethical strategy and plan across the organisation including promoting the business benefits K3 ways of communicating the ethical strategy and plan across the organisation that will promote commitment and buy-in from senior management, the procurement and supply function and other internal stakeholders K4 the kinds of risks that can occur in ethical sourcing and how to assess and mitigate against them K5 the sources of conflict that can impact on ethical procurement and supply and how they can be managed K6 the actions that can be taken by internal stakeholders to eliminate bribery, corruption, fraud and human rights abuse by suppliers and their supply chains K7 why it is important to promote the highest standards of ethical practice internally and to external stakeholders in the supply chain CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders 71 CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders Additional Information External Links CIPS Global Standard: • Segment 11.5: Developing commitment to ethical practices in supply chains CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders 72 CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU014 Relevant occupations Procurement officer; manager; senior official Suite Procurement and supply Key words Ethical strategy; human rights; bribery; fraud; corruption; CFAPSU014 Develop and deliver an ethical strategy and plan for procurement and supply to internal stakeholders 73 CFAPSU015 Develop and establish standards of ethical practice for procurement and supply Overview This standard is about the development and establishment implementation of codes of practice, standards and legislation relating to ethical practices in procurement and supply, including across global supply chains. The standards should apply to internal stakeholders and external stakeholders including customers and suppliers. The standards should include the elimination of bribery, corruption, fraud and human rights abuse including modern slavery. They should also apply to standards and legislation that relate to the employment of people in supply chains. CFAPSU015 Develop and establish standards of ethical practice for procurement and supply 74 CFAPSU015 Develop and establish standards of ethical practice for procurement and supply Performance criteria You must be able to: P1 identify national and international standards that apply criminal conduct in procurement and supply, including bribery, corruption, fraud and human rights abuse, including modern slavery P2 contribute to the development of ethical codes, standards and legislation that can be applied across the organisation and its stakeholders including customers and suppliers P3 develop and promote a commitment to adopting and following ethical codes, standards and legislation across the organisation and its stakeholders, including customers and suppliers P4 communicate standards to eliminate bribery, corruption, fraud and human rights abuse including modern slavery, to internal and external stakeholders P5 identify and promote the main regulation and legislation that impact on the employment of people in supply chains P6 promote and lobby for improved regulations that impact on the employment of people in supply chains CFAPSU015 Develop and establish standards of ethical practice for procurement and supply 75 CFAPSU015 Develop and establish standards of ethical practice for procurement and supply Knowledge and understanding You need to know and understand: K1 how to identify relevant national and international standards that apply to criminal conduct in procurement and supply including bribery, corruption, fraud and human rights abuse, including modern slavery K2 the use and roles of ethical codes in procurement and supply and why it is important to contribute to their development K3 the use of standards and legislation to eradicate bribery, corruption, fraud and breaches of human rights to promote ethical practice in procurement and supply K4 how to develop ethical codes, standards and legislation that can be applied across the organisation and its stakeholders to promote ethical practice in procurement and supply K5 why it is important to communicate standards and legislation to promote ethical practice in procurement and supply management and ways of doing this K6 the main regulations and legislation that impact on the employment of people in supply chains including: K7 K6.1 human rights K6.2 discrimination, equality and diversity K6.3 employee redundancy and dismissal K6.4 working time and staff payment K6.5 international labour codes K6.6 health and safety in the workplace K6.7 other country specific employment issues why it is important to lobby for improved regulations that impact on the employment of people in supply chains including global supply chains and ways of doing this CFAPSU015 Develop and establish standards of ethical practice for procurement and supply 76 CFAPSU015 Develop and establish standards of ethical practice for procurement and supply Additional Information External Links CIPS Global Standard: • Segment 11.3: Ethical/responsible sourcing • Segment 11.5: Developing commitment to ethical practices in supply chains • Segment 11.6: Establishing ethical standards in procurement and supply CFAPSU015 Develop and establish standards of ethical practice for procurement and supply 77 CFAPSU015 Develop and establish standards of ethical practice for procurement and supply Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU015 Relevant occupations Procurement officer; manager; senior official Suite Procurement and supply Key words Ethical standards; procurement; supply; bribery; corruption; human rights; modern slavery; CFAPSU015 Develop and establish standards of ethical practice for procurement and supply 78 CFAPSU016 Develop, implement and monitor plans for ethical employment and working practices with suppliers Overview This standard is about developing and implementing plans to promote and monitor ethical employment and working practices by suppliers, including: • Equality and diversity in the workforce • Health and safety in the workplace • Working time, conditions and staff payment • Staff employment and redundancy practices • Modern slave labour and forced labour CFAPSU016 Develop, implement and monitor plans for ethical employment and working practices with suppliers 79 CFAPSU016 Develop, implement and monitor plans for ethical employment and working practices with suppliers Performance criteria You must be able to: P1 identify standards and legislation that address criminal or unethical conduct in employment and working practices P2 develop in consultation with colleagues, a plan for suppliers to demonstrate ethical employment and working practices for their workforce P3 develop in consultation with colleagues, a plan to monitor and evaluate employment and working practices by suppliers P4 encourage and promote equality and diversity opportunities for underrepresented groups in the supply chain P5 encourage suppliers to develop and implement effective health and safety policies in the workplace P6 communicate with suppliers to promote their understanding of the importance of ethical employment and working practices in the delivery of goods, services or works P7 monitor the compliance of suppliers with agreed standards of ethical employment and working practices P8 work with suppliers to improve standards of ethical employment and working practices P9 identify and recommend appropriate remedies that can be taken with suppliers where breaches of ethical employment and working practices are identified CFAPSU016 Develop, implement and monitor plans for ethical supply employment and working practices with suppliers 80 CFAPSU016 Develop, implement and monitor plans for ethical employment and working practices with suppliers Knowledge and understanding You need to know and understand: K1 standards and legislation that addresses criminal or unethical conduct in employment and working practices including labour codes that impact on the globalisation of supply chains: K1.1 the United Nations Trafficking Protocol K1.2 the International Labour Organisation and its Codes of Practice K1.3 the Ethical Trading Initiative K1.4 Social Accountability International Standard K1.5 Equality of Opportunity legislation K1.6 Health and Safety legislation K1.7 working time, conditions and staff payment K1.8 employee redundancy and dismissal K1.9 modern slave labour and forced labour K2 what to include in an ethical work plan for suppliers K3 what to include in a plan to monitor and evaluate suppliers’ employment and working practices K4 who the under-represented groups are in each supply chain, how to encourage and promote diversity and why this is important to the organisation K5 why and how to encourage suppliers to develop and implement effective health and safety policies in the workplace K6 why it is important to promote suppliers’ understanding of the importance of ethical employment and working practices K7 ways of monitoring supplier compliance including the use of audits and other feedback mechanisms K8 how to work with suppliers to improve standards of ethical employment and working practices K9 remedies that can be taken by the organisation where breaches of ethical employment and working practices are identified CFAPSU016 Develop, implement and monitor plans for ethical supply employment and working practices with suppliers 81 CFAPSU016 Develop, implement and monitor plans for ethical employment and working practices with suppliers Additional Information External Links CIPS Global Standard: • Segment 11.2: Ethics for procurement and supply • Segment 11.2: Ethical/responsible sourcing • Segment 11.4: Promoting ethical practices in procurement and supply • Segment 11.5: Developing commitment to ethical practices in procurement and supply CFAPSU016 Develop, implement and monitor plans for ethical supply employment and working practices with suppliers 82 CFAPSU016 Develop, implement and monitor plans for ethical employment and working practices with suppliers Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU016 Relevant occupations Procurement officer; contract manager; manager; senior official Suite Procurement and supply Key words Ethical employment; ethical working; global supply chains; suppliers CFAPSU016 Develop, implement and monitor plans for ethical supply employment and working practices with suppliers 83 CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers Overview This standard is about developing and implementing plans for the ethical sourcing of goods and services. It includes: • Mapping supply chains to assess risks in the ethical sourcing process • Agreeing, internally and externally, prequalification and assessment criteria that can be applied. Monitoring the performance of suppliers in relation to responsible sourcing of goods, services and works is also included. CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers 84 CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers Performance criteria You must be able to: P1 work with colleagues to develop plans for the ethical and responsible sourcing of goods, services or works P2 map supply chains to assess vulnerabilities and risks that may result in breaches of ethical standards P3 work with colleagues to develop specifications to support the ethical and responsible sourcing of goods, services or works P4 engage with internal and external stakeholders to agree prequalification and assessment criteria that can be applied to promote ethical and responsible sourcing of goods, services or works P5 engage with suppliers to promote and agree specifications to support the ethical and responsible sourcing of goods, services or works P6 monitor the performance of suppliers to identify risks and/or breaches in the ethical and responsible sourcing of goods, services or works P7 engage with suppliers to identify and implement remedies for poor practice in the ethical and responsible sourcing of goods, services or works P8 report any risks or breaches in the ethical and responsible sourcing of goods, services or works where identified and recommend appropriate remedies CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers 85 CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers Knowledge and understanding You need to know and understand: K1 what to include in plans for the ethical and responsible sourcing of goods, services or works K2 sources of information and databases that can be used to map supply chains’ ethical practice K3 what should be incorporated into specifications for ethical sourcing of goods, services or works including: K4 K1.1 contract terms K1.2 key performance indicators (KPIs) how to use prequalification and assessment criteria to encourage and promote ethical and responsible sourcing of goods, services or works K5 how to engage with suppliers to promote and agree specifications to support the ethical and responsible sourcing of goods, services or works K6 the use of supplier audits and other feedback mechanisms to identify risks and/or breaches in the ethical and responsible sourcing of goods, services or works K7 the kinds of remedies that can be introduced to address poor practice in the ethical and responsible sourcing of goods, services or works K8 why it is important to keep senior management informed of and identified risks or breaches in the ethical and responsible sourcing of goods, services or works including: K8.1 risks to the organisation’s reputation with customers K8.2 breaches of national and international legislation K8.3 breaches of relevant professional Codes of Conduct CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers 86 CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers Additional Information External Links CIPS Global Standard: • Segment 11.1: Ethics in procurement and supply • Segment 11.2: Ethics for procurement and supply • Segment 11.4: Promoting ethical practices in procurement and supply • Segment 11.5: Developing commitment to ethical practices in supply chains CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers 87 CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU017 Relevant occupations Procurement officer; contract manager; manager; senior official Suite Procurement and supply Key words Ethical sourcing; suppliers; contract terms; supplier audit CFAPSU017 Develop, implement and monitor plans for the ethical sourcing of goods, services or works by suppliers 88 CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders Overview This standard is about monitoring the implementation the organisation’s ethical procurement strategy and plan by internal stakeholders and the steps that should be taken if breaches are identified. It also promotes compliance with approved Codes of Conduct for workers in the procurement and supply profession, including the CIPS Code of Conduct. CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders 89 CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders Performance criteria You must be able to: P1 influence internal stakeholders to develop and implement plans to establish ethical priorities and behaviours in the organisation’s supply chains P2 monitor the work of internal stakeholders to ensure that the organisation’s ethical procurement strategy and plan are complied with P3 report any identified occurrence of non-compliance to senior management P4 monitor the use of organisational documented policies and procedures for the work of procurement and supply to ensure they are followed P5 work with colleagues to promote the implementation of ethical/responsible sourcing in the procurement process P6 identify and take steps to mitigate any conflicts of interest that can occur in the work of procurement and supply P7 ensure own work complies with approved Codes of Conduct for procurement and supply CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders 90 CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders Knowledge and understanding You need to know and understand: K1 how to analyse stakeholders, including primary, secondary and key stakeholder classifications to inform plans to establish ethical priorities and behaviours in the organisation’s supply chains K2 how to monitor the work of colleagues to ensure compliance with the organisation’s ethical procurement strategy and plan and why this is important K3 the kinds of documented policies and procedures that are used in procurement and supply including: K3.1 who has responsibility within the organisation for procurement and supply K4 K3.2 levels of delegated authority K3.3 regulations relating to competition K3.4 responsibilities for the stages of the sourcing process K3.5 invoice clearance and payment practices to support the implementation of ethical/responsible sourcing in the procurement process including the specification of contract terms, Key Performance Indicators (KPIs) and other instruments to prevent, detect and eradicate breaches of ethical standards K5 how to identify potential conflicts of interest that can occur in the work of procurement and supply K6 the steps that should be taken to address potential conflicts of interest to ensure that ethical practices are prioritised K7 why it is important to ensure that own work complies with approved Codes of Conduct for procurement and supply and the activities this includes: K7.1 enhancing and protecting the reputation of the procurement and supply profession K7.2 maintaining the highest standard of integrity in all business relationships K7.3 promoting the eradication of unethical business relationships CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders 91 CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders K7.4 enhancing the proficiency and stature of the profession K7.5 ensuring compliance with laws and regulations CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders 92 CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders Additional Information External Links CIPS Global Standard: • Segment 11.2: Ethics for procurement and supply • Segment 11.4: Promoting ethical practices in procurement and supply • Segment 11.5: Developing commitment to ethical practices in supply chains CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders 93 CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU018 Relevant occupations Procurement officer; manager; senior official Suite Procurement and supply Key words Ethical procurement strategy; ethical sourcing; contract terms; codes of conduct; breaches of ethical standards CFAPSU018 Monitor, evaluate and review the implementation of the ethical procurement strategy and plan by internal stakeholders 94 CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply Overview This standard is about gathering and analysing data on costs and pricing to negotiate competitive prices for goods services or works. It also includes the potential impact of negotiating lower process on other aspects of value for money and how to avoid this. CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply 95 CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply Performance criteria You must be able to: P1 promote and encourage the use of competitive tendering to achieve competitive pricing for goods, services or works P2 compare historical prices with newly quoted prices P3 analyse any significant discrepancies between historical and newly quoted prices and identify the reasons P4 analyse data on submitted prices in order to negotiate competitive pricing P5 take appropriate actions to secure competitive pricing of goods, services or works P6 negotiate with suppliers to reduce prices without impacting negatively on other aspects of ‘value for money’ P7 promote the sustainability of purchased goods, services or works through effective procurement and supply CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply 96 CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply Knowledge and understanding You need to know and understand: K1 how to use competitive tendering to achieve competitive pricing with suppliers K2 why it is important to compare newly quoted prices with historical prices and how to do this K3 why it is important to identify any significant discrepancies between the two K4 how to analyse the links between costs, prices and mark-ups of submitted prices and why it is important to do this to negotiate competitive pricing K5 actions that can be taken to secure competitive pricing of goods, services or works K6 how to negotiate with suppliers to achieve reduced pricing without impacting on other aspects of value for money including: K7 K6.1 quality K6.2 availability K6.3 delivery times K6.4 sustainability how to use effective procurement and supply to achieve sustainability of purchased goods, services or works CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply 97 CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply Additional Information External Links CIPS Global Standard: • Segment 7.3: Achieving competitive pricing in procurement and supply • Segment 7.5: Achieving added value outcomes in procurement and supply • Segment 8.7: Developing the capabilities of the supply chain CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply 98 CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU019 Relevant occupations Procurement officer; finance manager Suite Procurement and supply Key words Procurement; supply; financial control; competitive pricing; value for money CFAPSU019 Capture and analyse data for expenditure and financial control in procurement and supply 99 CFAPSU020 Develop and implement a plan for cost effective category management expenditure Overview This standard is about comparing the costs and benefits of strategic sourcing, category management and conventional sourcing. It also covers the development and implementation of a category management plan, the technical and behavioural effectiveness required to implement a category management process and the importance of reviewing the effectiveness of the category management process. The importance of developing exit arrangements is also included. CFAPSU020 Develop and implement a plan for cost effective category management expenditure 100 CFAPSU020 Develop and implement a plan for cost effective category management expenditure Performance criteria You must be able to: P1 compare the cost effectiveness of strategic sourcing, category management and conventional sourcing processes P2 develop and agree a business case for the use of a category management plan for the organisation P3 map categories of direct and indirect expenditures using appropriate portfolio tools P4 support effective collaboration between procurement and supply personnel with stakeholders to develop effective category plans P5 develop a category management plan using appropriate data to inform the content P6 develop an implementation plan for the category management process P7 use appropriate technical and behavioural skills to implement a category management plan with stakeholders and suppliers P8 review evaluate the effectiveness of the category management process in terms of performance improvement P9 develop appropriate exit arrangements that can be applied in the execution of category management processes CFAPSU020 Develop and implement a plan for cost effective category management expenditure 101 CFAPSU020 Develop and implement a plan for cost effective category management expenditure Knowledge and understanding You need to know and understand: K1 why it is important to compare the costs effectiveness of strategic sourcing, category management and conventional sourcing and how to do this K2 why it is important to develop a business case for the use of a category management plan by the organisation and what should be included K3 portfolio tools that are typically used to map categories of direct and indirect expenditure including: K3.1 portfolio analysis K3.2 supply chain mapping K3.3 the 5 forces model K3.4 market share/market growth K3.5 STEEPLE (social, technological, economic, environmental, political, legal and ethical) and SWOT (strengths, weaknesses, opportunities and threats) analysis K4 why it is important to support and promote effective collaboration between procurement and supply personnel with stakeholders to develop effective category plans K5 data that should be considered when developing a category management plan including: K5.1 market factors (industry dynamics, competitiveness, pricing behaviour) K6 K5.2 historical and forecasted data on categories of spend K5.3 the main models for the adoption of category management how to develop a category management implementation plan and what should be included K7 behavioural skills required for the implementation of a category management methodology including: K7.1 effective communication with stakeholders and suppliers K7.2 influencing skills K7.3 team working and cross functional working CFAPSU020 Develop and implement a plan for cost effective category management expenditure 102 CFAPSU020 Develop and implement a plan for cost effective category management expenditure K8 K7.4 acting as a change agent K7.5 negotiating skills technical skills required to implement a category management plan including: K9 K8.1 financial management and cost analysis K8.2 supply chain analysis K8.3 supply base research K8.4 sourcing processes K8.5 risk management why it is important to evaluate performance improvement as a result of the category management process K10 why it is important to develop appropriate exit arrangements including: K10.1 the use of disaster recovery plans K10.2 dealing with risks and supply chain volatility CFAPSU020 Develop and implement a plan for cost effective category management expenditure 103 CFAPSU020 Develop and implement a plan for cost effective category management expenditure Additional Information External Links CIPS Global Standards: • Segment 4.5: Category management • Segment 4.8: Developing expertise in category management CFAPSU020 Develop and implement a plan for cost effective category management expenditure 104 CFAPSU020 Develop and implement a plan for cost effective category management expenditure Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU020 Relevant occupations Procurement officer; finance manager Suite Procurement and supply Key words Category management; sourcing, procurement; supply; financial management; supply chain CFAPSU020 Develop and implement a plan for cost effective category management expenditure 105 CFAPSU021 Monitor and administer organisational inventories for procurement and supply Overview This standard is about understanding and implementing effective inventory control. It covers the main types of inventory, the main techniques associated with managing inventories and the use of product coding in inventory operations. It also includes the use of forecasting for inventories to identify and resolve any problems that can affect the scheduling of supplies. CFAPSU021 Monitor and administer organisational inventories for procurement and supply 106 CFAPSU021 Monitor and administer organisational inventories for procurement and supply Performance criteria You must be able to: P1 identify the different types of inventory used in procurement and supply P2 calculate the direct and indirect costs associate with holding inventories P3 take appropriate action to reduce costs whilst mitigating any potential impact on service levels P4 identify the main techniques for the monitoring and control of inventories P5 select and use appropriate techniques for managing inventories P6 assess the use of product coding in inventory operations P7 use forecasting for inventories to identify and resolve any problems that can affect the scheduling of supplies CFAPSU021 Monitor and administer organisational inventories for procurement and supply 107 CFAPSU021 Monitor and administer organisational inventories for procurement and supply Knowledge and understanding You need to know and understand: K1 the different types of inventory used in procurement and supply including: K2 K1.1 opening stock, work in progress and finished goods K1.2 safety stocks K1.3 ABC classification of stock that may apply K1.4 dependent demand and independent demand items of stock how to calculate the direct and indirect costs associate with holding inventories K3 actions that can reduce costs K4 how to mitigate any potential impact of reducing costs on service levels K5 the main techniques for the monitoring and control of inventories including: K6 K7 K8 K5.1 pareto analysis and ABC classifications of inventory K5.2 dependent and independent demand K5.3 MRP and MRPII K5.4 just in time supply and Kanban systems K5.5 consignment stocking and vendor managed inventory the main techniques associated with managing inventories including: K6.1 re-ordering quantities K6.2 re-ordering levels K6.3 MRP and MRPII K6.4 just in time the use of product coding in inventory operations including: K7.1 systems for product coding K7.2 bar coding K7.3 order tracking technologies K7.4 the use of RFID technologies how to use forecasting for inventories to identify and resolve any problems that can affect the scheduling of supplies CFAPSU021 Monitor and administer organisational inventories for procurement and supply 108 CFAPSU021 Monitor and administer organisational inventories for procurement and supply Additional Information External Links CIPS Global Standard: Segment 4.2: Effective inventory control Segment 7.2: Effective expediting in procurement and supply CFAPSU021 Monitor and administer organisational inventories for procurement and supply 109 CFAPSU021 Monitor and administer organisational inventories for procurement and supply Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU021 Relevant occupations Administration and secretarial occupations Suite Procurement and supply Key words Procurement; supply; inventories; direct costs; indirect costs; forecasting CFAPSU021 Monitor and administer organisational inventories for procurement and supply 110 CFAPSU022 Plan and implement competitive pricing in procurement and supply Overview This standard is about how to plan and implement competitive pricing in procurement and supply, why this is important to the organisation and the benefits that can accrue from this. CFAPSU022 Plan and implement competitive pricing in procurement and supply 111 CFAPSU022 Plan and implement competitive pricing in procurement and supply Performance criteria You must be able to: P1 research the organisation’s sources of competitive advantage P2 identify the added value that can be achieved by the organisation through effective supply chain management P3 obtain quotations from suppliers to encourage competitive prices P4 compare supplier quoted prices with historical prices P5 evaluate the reasons for any significant discrepancies between current and historical quotations P6 analyse available data on costs, prices, margins and mark ups in order to negotiate competitive prices P7 negotiate the price of goods and services with suppliers whilst retaining other aspects of value for money P8 estimate whole life costs of goods and services P9 take appropriate steps to reduce or avoid any on-going costs of goods, services or works CFAPSU022 Plan and implement competitive pricing in procurement and supply 112 CFAPSU022 Plan and implement competitive pricing in procurement and supply Knowledge and understanding You need to know and understand: K1 K2 the organisation’s sources of competitive advantage including: K1.1 low costs K1.2 innovative approaches K1.3 product range K1.4 brand image K1.5 customer care the added value that can be achieved by the organisation through effective supply chain management including: K2.1 reduced prices and costs K2.2 improving quality K2.3 reducing time to market K2.4 achieving deliveries to reduced timescales K2.5 creating innovation K2.6 reducing risks and supply chain vulnerabilities K2.7 promoting sustainable procurement K3 why it is important to promote competitive pricing with suppliers K4 why it is important to compare quoted prices with historical prices K5 the reasons why there may be significant discrepancies between current and historical quotations K6 how to analyse and use data on costs, prices, margins and mark ups to inform negotiations on competitive pricing K7 how to estimate whole life costs of goods and services and why this is important K8 the steps that can be taken to reduce on-going costs of goods and services CFAPSU022 Plan and implement competitive pricing in procurement and supply 113 CFAPSU022 Plan and implement competitive pricing in procurement and supply Additional Information External Links CIPS Global Standard: • Segment 1.5: Developing supply chain management • Segment 4.1: Effective purchasing • Segment 7.3: Achieving competitive pricing in procurement and supply CFAPSU022 Plan and implement competitive pricing in procurement and supply 114 CFAPSU022 Plan and implement competitive pricing in procurement and supply Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU022 Relevant occupations Procurement officer; finance manager Suite Procurement and supply Key words Procurement; supply; competitive pricing; whole life costs; supply chain management CFAPSU022 Plan and implement competitive pricing in procurement and supply 115 CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process Overview This standard is about ensuring that internal employment procedures and legal relationships with customers and suppliers reflect good practice in these areas. This is important in maintaining the integrity of the organisation with stakeholders. CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process 116 CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process Performance criteria You must be able to: P1 define the main procedures that can be created by procurement and supply P2 review all processes and procedures for creating specifications and contracts to ensure that all legal requirements are complied with P3 identify the main economic sectors that impact on procurement and supply and how they can impact on procurement and supply P4 review internal employment procedures to ensure compliance with employment legislation P5 analyse organisational contracting procedures to ensure compliance with legal requirements relating to bribery and corruption P6 evaluate all legal and organisational reporting procedures relating to procurement and supply to ensure that issues or breaches in regulations are identified and steps taken to mitigate them CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process 117 CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process Knowledge and understanding You need to know and understand: K1 the main procedures that can be created by procurement and supply including: K2 K1.1 delegations of authority and approvals K1.2 procedures relating to competition between suppliers K1.3 auditing compliance with internal procedures the legal issues that impact on the creation of commercial agreements with customers or suppliers relating to specifications, offers, acceptance or other factors and why it is important to comply with them K3 the main economic sectors that impact on procurement and supply and how that can affect activities including: K4 K3.1 pubic, private and not for profit sectors K3.2 primary, secondary and tertiary sectors employment regulations that impact on procurement and supply including: K4.1 Transfer of Employment and Protection of Employment Regulations (TUPE) K5 K4.2 redundancy and dismissal K4.3 discrimination in the workplace K4.4 health and safety in the workplace organisational contracting procedures and compliance with bribery and corruption legislation K6 organisational reporting procedures and why it is important to follow them K7 reasons why the organisation must comply with legal and reporting protocols CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process 118 CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process External Links CIPS Global Standard: • Segment 5.2: Developing contracts with suppliers • Segment 5.4: Legal aspects of procurement and supply CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process 119 CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU023 Relevant occupations Procurement officer; contract manager; administration and secretarial occupations Suite Procurement and supply Key words Procurement; contracting; compliance; reporting; specifications; suppliers CFAPSU023 Apply required regulations and reporting protocols to the procurement and contracting process 120 CFAPSU024 Identify, promote and monitor supplier compliance relevant legislation Overview This standard is about identifying relevant legislation, including employment legislation that could affect suppliers and the supply chain, developing a plan to monitor supplier compliance and taking steps to address any situations of breach of compliance. CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation 121 CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation Performance criteria You must be able to: P1 assess the impact of the main legislation and regulations on the employment of people in supply chains P2 develop plans to mitigate the potential effects of employment legislation and regulations on ethical and sustainable procurement and supply, including company professional membership and individual qualifications P3 work with stakeholders and suppliers to develop plans to monitor supplier compliance with employment legislation and regulations P4 monitor supplier compliance with employment legislation and regulations P5 take steps to address situations with suppliers where breaches of employment legislation and regulations are detected P6 work with stakeholders and suppliers to eliminate bribery, corruption and fraud in supply chains CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation 122 CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation Knowledge and understanding You need to know and understand: K1 the main legislation and regulations that impact on the employment of people in supply chains including: K1.1 discrimination, equality and diversity K1.2 employee redundancy and dismissal K1.3 working time and staff pay K1.4 international labour codes K1.5 health and safety at work legislation K1.6 Transfer of Undertakings and Protection of Employment Regulations (TUPE) K1.7 restraint on trade K1.8 International Labour Organisation and UN standards on business and human rights K1.9 K2 other ‘country-specific’ legislation how to develop plans to mitigate the potential effects of employment legislation and regulations on ethical and sustainable procurement and supply and what should be included in such plans, including proof of company and individual professional memberships, and individual professional qualifications relating to procurement and supply K3 how to develop plans to monitor supplier compliance with employment legislation and regulations and what should be included in such plans K4 organisational procedures for monitoring supplier compliance K5 steps that can be taken to address situations with suppliers where breaches of employment legislation and regulations are detected K6 standards and legislation that apply to bribery, corruption and fraud in organisations K7 how to work with suppliers and their supply chain to eliminate bribery, corruption and fraud and why this is important CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation 123 CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation External Links CIPS Global Standard: • Segment 1.5: Developing supply chain management • Segment 2.5: Contexts of supply chain management • Segment 2.6: Managing the challenges of global supply chains • Segment 5.4: Legal aspects of procurement and supply CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation 124 CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU024 Relevant occupations Procurement officer; contract manager; administration and secretarial occupations Suite Procurement and supply Key words Procurement; supply; compliance; supplier; supply chain; employment legislation; bribery; corruption; fraud CFAPSU024 Identify, promote and monitor supplier compliance with relevant legislation 125 CFAPSU025 Champion and promote the role of procurement and supply to stakeholders Overview This standard is about the importance of promoting the role and contribution that the procurement and supply function can make to the achievement of the organisation’s strategy and objectives. It covers the different types of structure that the procurement and supply function may adopt and the strengths and weaknesses of each. It also includes recognising the sorts of conflict of interest that can occur between the procurement and supply function and other internal stakeholders, ways to mitigate these and why this is important. CFAPSU025 Champion and promote the role of procurement and supply to stakeholders 126 CFAPSU025 Champion and promote the role of procurement and supply to stakeholders Performance criteria You must be able to: P1 identify the contribution that the procurement function can make to enhance and support the organisation’s strategy and objectives P2 identify the contribution that the procurement function can make to enhance and promote innovation in the organisation P3 consult with and influence internal stakeholders on the input that procurement and supply can make to the organisation’s business objectives P4 identify and mitigate any issues including conflicts of interest that can occur with internal stakeholders to ensure that the role and objectives of the procurement and supply function are recognised P5 develop a strategy and plan that promotes the contribution of an effective procurement and supply function to the organisation’s business objectives P6 advise internal stakeholders on the interpretation of procedures for procurement and supply P7 provide advice to internal stakeholders on the range of procurement and supply issues that can impact on the creation and management of financial budgets CFAPSU025 Champion and promote the role of procurement and supply to stakeholders 127 CFAPSU025 Champion and promote the role of procurement and supply to stakeholders Knowledge and understanding You need to know and understand: K1 the contribution that the procurement and supply function can make to enhance and support the organisation’s strategy and objectives K2 the contribution that the procurement function can make to enhance and promote innovation in the organisation K3 ways of consulting with and influence internal stakeholders and why this is important K4 the kinds of issues and conflicts of interest than can occur between the procurement and supply function and internal stakeholders and why it is important to mitigate these K5 why it is important to develop and promote a strategy and plan for the contribution that and effective procurement and supply function can make to the organisation’s overall business performance K6 the use of documented policies and procedures for the work of procurement and supply including: K7 K6.1 the responsibilities for procurement K6.2 regulations relating to competition K6.3 levels of delegated authority K6.4 responsibilities for the stages of the sourcing process K6.5 invoice clearance and payment the strengths and weaknesses of the different structures that can be adopted for procurement and supply including: K8 K7.1 centralised K7.2 devolved K7.3 hybrid the kind of issues around the creation and management of financial budgets and how they can impact on procurement and supply K9 why it is important to advise internal stakeholders about the range of issues relating to the creation and management of financial budgets and how they can impact on procurement and supply CFAPSU025 Champion and promote the role of procurement and supply to stakeholders 128 CFAPSU025 Champion and promote the role of procurement and supply to stakeholders Additional Information External Links CIPS Global Standard: • Segment 1.3: Advising stakeholders of the role of procurement and supply CFAPSU025 Champion and promote the role of procurement and supply to stakeholders 129 CFAPSU025 Champion and promote the role of procurement and supply to stakeholders Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU025 Relevant occupations Procurement officers; managers; buyers Suite Procurement and supply Key words procurement; supply; stakeholders CFAPSU025 Champion and promote the role of procurement and supply to stakeholders 130 CFAPSU026 Apply quality standards to support relationship management in procurement and supply Overview This standard is about identifying and applying appropriate quality standards and frameworks to support the establishment of effective relationships between purchasers and suppliers. It considers who the stakeholders in relationship management are and why it is important to establish partnering and collaborative approaches to supplier relationship management. It also covers the impact of undertaking major programmes and projects on supply chain relationships. CFAPSU026 Apply quality standards to support relationship management in procurement and supply 131 CFAPSU026 Apply quality standards to support relationship management in procurement and supply Performance criteria You must be able to: P1 identify the internal and external stakeholders who may be involved in relationships between purchasers and suppliers P2 identify the different types of supply chain relationship P3 research appropriate standards and frameworks that promote the establishment of partnering and collaborative approaches to supplier relationship management P4 evaluate the impact of undertaking major programmes and projects on supply chain relationships P5 disseminate appropriate standards and frameworks to support partnering and collaborative approaches to supplier relationship management to colleagues and stakeholders P6 apply appropriate standards and frameworks to support supplier relationship management for contracts, projects and programmes P7 support internal stakeholders and suppliers to develop and maintain effective on-going relationships including project partnering and strategic partnering P8 evaluate the effectiveness of the application of standards and frameworks to improving supply chain relationships CFAPSU026 Apply quality standards to support relationship management in procurement and supply 132 CFAPSU026 Apply quality standards to support relationship management in procurement and supply Knowledge and understanding You need to know and understand: K1 who the key internal and external stakeholders involved in relationships between purchasers and suppliers are K2 K3 the different types of supply chain relationship including: K2.1 supply chain networks for programmes and projects K2.2 relationships with sub-contractors K2.3 consortia and joint ventures for programmes and contracts K2.4 traditional and contemporary relationships K2.5 project partnering and strategic partnering the implications of relevant standards including British Standards and International Organisation for Standardisation (ISO) standards, Professional memberships and individual professional qualification standards to partnership and collaborative approaches to supplier relationship management K4 ways in which undertaking of major programmes and contracts can impact on supply chain relationships K5 why it is important to disseminate appropriate standards and frameworks to support supplier relationship management to colleagues and stakeholders K6 how to apply appropriate standards and frameworks to support supplier relationship management K7 the use of project partnering and strategic partnering relationships in project and programme management and why these are important K8 how to evaluate the effectiveness of applying standards and frameworks to support supplier relationships and why this is important CFAPSU026 Apply quality standards to support relationship management in procurement and supply 133 CFAPSU026 Apply quality standards to support relationship management in procurement and supply External Links CIPS Global Standard: • Segment 4.7: Developing operational expertise in procurement • Segment 5.6: Contracting for major programmes and projects • Segment 5.7: Leading improvements in contracting practice CFAPSU026 Apply quality standards to support relationship management in procurement and supply 134 CFAPSU026 Apply quality standards to support relationship management in procurement and supply Developed by Skills CfA Version number CFAPSM026 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU026 Relevant occupations Procurement officer; contract manager; manager; administration and secretarial occupations Suite Procurement and supply Key words Procurement; supply; quality standards; relationship management; supply chain CFAPSU026 Apply quality standards to support relationship management in procurement and supply 135 CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works Overview This standard is about the tasks involved in conducting an appraisal of potential suppliers to evaluate their capacity and capability to deliver required goods, services or works. It includes reviewing or developing prequalification criteria or processes against which to carry out the supplier appraisal, researching information about potential suppliers and using tools such as ratio analysis and scoring. The final outcome is to make a recommendation on the most suitable suppliers based on the appraisal process. CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works 136 CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works Performance criteria You must be able to: P1 analyse organisational lists of pre-qualified suppliers to assess their suitability to deliver required goods, services or works P2 review, revise or develop organisational pre-qualification criteria or processes for informing the supplier appraisal process P3 research information on suppliers to inform the supplier appraisal process P4 analyse supplier information to assess their broad suitability to deliver required goods, services or works P5 analyse financial statements from potential suppliers to evaluate their capability to deliver required goods, services or works P6 make use of ratio analysis to evaluate potential suppliers P7 make use of appropriate scoring systems to develop a short list of potential suppliers P8 make recommendations for the most appropriate supplier(s) based on the supplier appraisal process CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works 137 CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works Knowledge and understanding You need to know and understand: K1 why it is important to analyse organisational lists of pre-qualified suppliers and how to do this K2 why it is important to review, revise or develop organisational prequalification criteria or process to inform the supplier appraisal process K3 sources of information on potential suppliers K4 why it is important to research information on potential suppliers and ways of carrying out the research K5 how to analyse supplier information to assess their broad suitability to deliver required goods, services or works K6 how to assess supplier financial statements to evaluate their financial, commercial and technical capability to deliver the required goods, services or works K7 the use of key ratios that indicate profitability, liquidity, gearing and investment of potential suppliers K8 how to develop and use appropriate scoring systems to support and inform the supplier appraisal process K9 organisational procedures for recommending suppliers based on the supplier appraisal process CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works 138 CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works Additional Information External Links CIPS Global Standard: • Segment 6.5: Conducting supplier appraisal CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works 139 CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU027 Relevant occupations Procurement officer; managers; buyers Suite Procurement and supply Key words Supplier appraisal; pre-qualification criteria; profitability; liquidity; gearing; investment CFAPSU027 Conduct a supplier appraisal for the sustainable procurement of goods, services or works 140 CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods, services or works Overview This standard is about the key criteria to include in an organisational strategy and plan for the sustainable sourcing of goods, services or works. It also includes consideration of the advantages and risks of global sourcing compared with local and regional sourcing. CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods and services 141 CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods, services or works Performance criteria You must be able to: P1 develop appropriate pre-qualification criteria and/or processes for supplier appraisal in the sourcing process P2 review and analyse potential global supply chains to promote added value from their inclusion P3 compare the use of local, regional and global sourcing of goods, services or works to achieve best value in responsible and sustainable procurement P4 research information on possible suppliers to inform the selection process P5 identify the key challenges of global supply chains and the steps that can be taken to mitigate their impact P6 develop and agree selection and award criteria appropriate to the procurement process P7 identify the range of sourcing options that can be used in the sourcing arrangement with suppliers P8 develop and agree an organisational strategy and plan for the sustainable sourcing of goods, services or works P9 implement the organisational strategy and plan to deliver sustainable sourcing of goods, services or works CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods and services 142 CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods, services or works Knowledge and understanding You need to know and understand: K1 the kinds of pre-qualification criteria/process that can be used in the selection of suppliers and why they are useful in the supplier appraisal process K2 K3 the ways in which using global supply chains can bring added value K2.1 reducing costs K2.2 improved quality K2.3 reliability of delivery K2.4 innovation K2.5 sustainability why it is important to compare the capability of local, regional and global suppliers of goods, services or works to achieve best value and how to do this K4 why it is important to research information on possible suppliers and what that should include: K4.1 financial reports K4.2 credit rating K4.3 key ratios that indicate profitability, liquidity, gearing and investment K4.4 technical capability K5 the key challenges of global supply chains and ways of mitigating risks K6 how to develop selection and award criteria and how they can contribute to an effective sourcing strategy K7 the range of sourcing options that can be used including single, dual and multiple sourcing arrangements K8 organisational procedures for the development of a sourcing strategy and plan, what the strategy and plan should contain and reasons why it is important to develop them K9 what needs to be done to implement the organisation’s strategy and plan to ensure sustainable sourcing of goods, services or works CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods and services 143 CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods, services or works Additional Information External Links CIPS Global Standard: • Segment 6.1: The stages of a sourcing process • Segment 6.4: Sourcing processes and systems in procurement and supply CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods and services 144 CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU028 Relevant occupations Procurement officer; buyer; manager; senior officials Suite Procurement and supply Key words Sustainable sourcing; pre-qualification criteria; global supply chains; suppliers CFAPSU028 Develop and implement an organisational strategy and plan for the sustainable sourcing of goods and services 145 CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works Overview This standard is about considering the advantages and disadvantages to the organisation of using global and/or low cost country suppliers of goods, services or works. It also includes developing a cost/benefit analysis for the organisation and carrying out a comparative analysis of sourcing locally and regionally. The sustainability of sourcing globally or from low cost country suppliers is also considered. CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works 146 CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works Performance criteria You must be able to: P1 identify the organisational requirement for goods, services or works that can be sourced from global or low cost country suppliers P2 develop a cost/benefit analysis for the organisation of making use of global/low cost country sourcing for goods and services P3 research opportunities for the organisation to access global and/or low cost country sourcing to support competitive advantage for the organisation P4 consult with internal and external stakeholders on the advantages and disadvantages to the organisation of sourcing goods, services or works using global/low cost country suppliers P5 develop a risk assessment for the use of global and/or low cost country suppliers, including mitigating actions P6 develop a comparative plan for the sourcing of goods, services or works using local, regional and global/low cost country suppliers P7 develop a plan for the sustainable and responsible sourcing of required goods, services or works using global/low cost country suppliers P8 disseminate, agree and implement the sourcing plan for the use of global/low country cost suppliers P9 monitor the implementation of the sourcing plan to ensure sustainable delivery of goods, services or works CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works 147 CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works Knowledge and understanding You need to know and understand: K1 the kinds of goods, services or works that can be sourced using global and/or low cost country suppliers K2 what should be considered in a cost/benefit analysis including: K2.1 reduced costs K2.2 improved quality K2.3 reliability of delivery K2.4 innovative approaches K2.5 sustainability K2.6 competitive advantage K3 how to research opportunities for using global/low country cost suppliers K4 why it is important to consult with stakeholders on the use of global/low country cost suppliers K5 the kinds of risks that can occur when using global/low cost country suppliers and how to mitigate them K6 why it is important to consider and compare the advantages and disadvantages of possible suppliers locally and regionally as well as globally K7 what should be considered in developing a plan for the sustainable and responsible use of global/low cost country suppliers including; K8 K7.1 fair pricing terms K7.2 fair payment terms K7.3 ensuring the application of appropriate employment conditions organisational procedures for the dissemination and agreement of the sourcing plan and why it is important to do this K9 how to monitor the implementation of the sourcing plan and why it is important to do this CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works 148 CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works Additional Information External Links CIPS Global Standard: • Segment 6.9: Developing global sourcing CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works 149 CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU029 Relevant occupations Procurement officer; buyer; manager; senior official Suite Procurement and supply Key words Global sourcing; low cost country; suppliers; risks; sustainability CFAPSU029 Develop and implement a plan for the global sourcing of goods, services or works 150 CFAPSU030 Develop and implement a plan for the outsourcing of work or services Overview This standard is about considering the benefits and potential risks to an organisation of outsourcing work or services. It covers the development of a risk assessment plan including ways to mitigate identified risks and the development of an outsourcing plan for work or services. Consideration is also given to ensuring responsible and sustainable sourcing in the outsourcing process. CFAPSU030 Develop and implement a plan for the outsourcing of work or services 151 CFAPSU030 Develop and implement a plan for the outsourcing of work or services Performance criteria You must be able to: P1 carry out a cost/benefit analysis of outsourcing identified work or services for the organisation P2 identify a range of possible suppliers for the outsourced work or services P3 analyse feedback from internal and external stakeholders on the quality and capability of possible suppliers to deliver the required work or services P4 develop a risk assessment plan for the outsourcing of required work or services P5 identify and agree ways to mitigate risks in the outsourcing of work or services P6 promote and agree processes to ensure sustainable and responsible sourcing in the outsourcing of work or services P7 develop and agree a plan for the outsourcing of required work or services for the organisation P8 disseminate the outsourcing plan to internal stakeholders P9 monitor the implementation of the outsourcing plan to ensure effective and efficient delivery of outsourced services or works CFAPSU030 Develop and implement a plan for the outsourcing of work or services 152 CFAPSU030 Develop and implement a plan for the outsourcing of work or services Knowledge and understanding You need to know and understand: K1 what should be considered in developing a cost/benefit analysis of the outsourcing of work or services K2 how to identify a range of suppliers for the outsourcing of work or services including off shoring and low cost country sourcing K3 why it is important to analyse feedback from internal and external stakeholders and how to do this K4 why it is important to develop a risk assessment plan for the outsourcing of work and services and the kinds of risks that should be considered including: K4.1 loss of control by the organisation K4.2 possible increased costs to the organisation K4.3 failure of the outsourced supplier to meet required quality criteria K4.4 failure of the outsourced supplier to meet expected timescales K5 ways of mitigating risks in the outsourcing process K6 why it is important to ensure sustainable and responsible sourcing of work or services and what should be considered including: K6.1 fair pricing for the supplier K6.2 fair payment terms for the supplier K6.3 promoting fair employment standards for the outsourced labour-force K7 organisational procedures for developing and agreeing an outsourcing plan K8 organisational procedures for disseminating the outsourcing plan to internal stakeholders K9 why it is important to monitor the implementation of the outsourcing plan and ways of doing this CFAPSU030 Develop and implement a plan for the outsourcing of work or services 153 CFAPSU030 Develop and implement a plan for the outsourcing of work or services Additional Information External Links CIPS Global Standard: • Segment 6.8: Developing outsourcing CFAPSU030 Develop and implement a plan for the outsourcing of work or services 154 CFAPSU030 Develop and implement a plan for the outsourcing of work or services Developed by Skills CfA Version number 1 Date approved December 2014 Indicative review date December 2019 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU030 Relevant occupations Procurement officer, manager, senior official Suite Procurement and supply Key words Outsourcing; supplier; cost; benefit; off shoring; low cost country sourcing CFAPSU030 Develop and implement a plan for the outsourcing of work or services 155 CFAPSU031 Promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works Overview This standard is about reviewing and assessing the strategy and plan for the sustainable sourcing of goods, services or works and developing an operational plan for its implementation. CFAPSU031 promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works 156 CFAPSU031 Promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works Performance criteria You must be able to: P1 review and analyse the organisational strategy and plan for the sustainable sourcing of goods, services or works and agree an implementation plan P2 use appropriate pre-qualification criteria or processes to evaluate potential suppliers P3 review information on potential suppliers to inform the selection process P4 create recommendations for the adoption of an appropriate sourcing option to meet procurement requirements P5 work with internal and external stakeholders to create plans for sourcing processes P6 develop an operational plan for the sustainable sourcing of goods, services or works that complies with organisational procedures for sourcing processes P7 promote and disseminate the operational plan for sustainable sourcing of goods, services and works CFAPSU031 promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works 157 CFAPSU031 Promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works Knowledge and understanding You need to know and understand: K1 why it is important to review and analyse the organisational strategy and plan for the sustainable sourcing of goods, services or works K2 the kind of supplier prequalification criteria or processes and why it is important to evaluate them K3 the kind of information on potential suppliers that can inform the selection process and why it is important to review it including: K3.1 financial reports K3.2 credit rating K3.3 commercial and technical capability K3.4 record of ethical and sustainable employment and delivery practices K3.5 K4 profitability, liquidity, gearing and investment sourcing options that can be used to meet procurement requirements and when they should be used K5 the steps that should be included in plans for sourcing processes K6 why it is important to comply with organisational procedures for sourcing processes K7 ways of promoting and disseminating the plan for the sustainable sourcing of goods, services or works CFAPSU031 promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works 158 CFAPSU031 Promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works Additional Information (Delete any sections not needed) External Links CIPS Global Standard: • Segment 6.7: Strategic sourcing CFAPSU031 promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works 159 CFAPSU031 Promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU031 Relevant occupations Procurement officer; buyer; contract manager Suite Procurement and supply Key words Sustainable sourcing; suppliers; pre-qualification criteria; ethical employment; procurement CFAPSU031 promote and deliver the organisational strategy and plan for the sustainable sourcing of goods, services or works 160 CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply Overview This standard is about reviewing and evaluating technological systems internally and across the supply chain to identify potential improvements that will enhance the efficiency and effectiveness of procurement and supply. It includes the commissioning of new technologies and evaluating the effectiveness of their introduction. It also covers the need to maintain an up to date knowledge and understanding of developments in systems technology which can be used to improve the efficiency of procurement and supply. CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply 161 CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply Performance criteria You must be able to: P1 analyse internal technology systems and systems across the supply chain to identify opportunities to enhance the efficiency and effectiveness of procurement and supply P2 research ways of improving systems internally and across the supply chain to enhance the efficiency and effectiveness of procurement and supply P3 commission projects from appropriate internal and/or external suppliers to enhance technological systems and improve the efficiency and effectiveness of procurement and supply P4 evaluate the impact of the introduction of new technology on the effectiveness and efficiency of procurement and supply P5 maintain up to date knowledge of development in systems technology to enable the identification of new technology that could be introduced to improve the efficiency and effectiveness of procurement and supply CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply 162 CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply Knowledge and understanding You need to know and understand: K1 K2 developments in systems technology including: K1.1 intranets and extranets K1.2 data centre management K1.3 cloud computing K1.4 open source software how to analyse internal technology systems and systems across the supply chain and why this is important K3 why it is important to research ways of improving internal systems and systems across the supply chain K4 how to commission projects from appropriate suppliers to enhance technological systems to improve the efficiency and effectiveness of procurement and supply K5 the importance of considering internal and external suppliers when commissioning new technological systems K6 why it is important to evaluate the impact of new technological systems and ways of doing this K7 why it is important to maintain own knowledge of developments in systems technology, how to do this and how new technology can be used to improve the efficiency and effectiveness of procurement and supply CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply 163 CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply Additional Information External Links CIPS Global Standard: • Segment 3.3: Developing systems for procurement and supply • Segment 3.4: Developing the use of technology for effective procurement and supply chain management • Segment 3.5: Improving systems capabilities for supply chain management CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply 164 CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU032 Relevant occupations Procurement officer; manager; senior officials Suite Procurement and supply Key words Procurement; supply; systems technology CFAPSU032 Commission and implement projects to develop systems technology to improve the efficiency of procurement and supply 165 CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply Overview This standard is about reviewing existing technological systems internally and across the supply systems to identify where they could be used to improve efficiency and reduce internal costs. It includes working with external stakeholders and suppliers to achieve better integration of systems to improve the efficiency of procurement and supply. CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply 166 CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply Performance criteria You must be able to: P1 research the capabilities of internal systems and databases for procurement and supply to identify areas for improvement P2 analyse internal data capturing procedures to identify where they can be improved P3 review the quality and standard of data integrity in the organisation’s procurement and supply database systems and identify and recommend areas for improvement P4 analyse internal systems and suppliers’ systems to identify and recommend where improvements can be made through effective integration of systems P5 make recommendations to senior management and other stakeholders on ways of developing and improving the organisation’s systems technology to improve the efficiency of procurement and supply P6 maintain up to date knowledge of development in systems technology to enable the identification of new technology that could be introduced to improve the efficiency and effectiveness of procurement and supply CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply 167 CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply Knowledge and understanding You need to know and understand: K1 how to research the capabilities of internal systems and databases for procurement and supply and why this is important K2 how to analyse internal data capturing procedures and why this is important K3 why it is important to review the quality and standard of data integrity in the procurement and supply databases and recommend areas for improvements K4 the importance of reviewing both internal and systems across the supply chain to identify ways they can be improved, including through the effective integration of systems K5 the importance of advising senior management and other stakeholders on ways of developing and improving the organisation’s systems technology to improve the efficiency of procurement and supply K6 why it is important to maintain own knowledge of developments in systems technology, how to do this and how new technology can be used to improve the efficiency and effectiveness of procurement and supply CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply 168 CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply Additional Information External Links CIPS Global Standard: • Segment 3.2: Using systems for procurement and supply • Segment 3.3: Developing systems for procurement and supply CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply 169 CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01.January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU033 Relevant occupations Procurement officer; manager; senior official Suite Procurement and supply Key words Procurement; supply; systems technology; databases; supply chain CFAPSU033 Develop and promote the use of systems technology to improve the efficiency of procurement and supply 170 CFAPSU034 Use technology systems for procurement and supply Overview This standard is about identifying where the use of technology can support increased efficiency and effectiveness of procurement and supply. It also covers the implementation and use of technology systems. CFAPSU034 Use technology systems for procurement and supply 171 CFAPSU034 Use technology systems for procurement and supply Performance criteria You must be able to: P1 identify and agree the key tasks required for ordering and other transactions in procurement and supply, including purchase orders P2 input data on systems to deliver required key tasks P3 identify and input data to update systems for controlling the procurement of goods and services P4 access and use the internet and/or intranet and extranet to support effective procurement of goods and services P5 research information on suppliers using the internet P6 identify and make use of e-sourcing as required by the organisation P7 make use of Purchase to Pay (P2P) systems as required by the organisation P8 operate systems for inventory control P9 promote and use appropriate systems for procurement and supply CFAPSU034 Use technology systems for procurement and supply 172 CFAPSU034 Use technology systems for procurement and supply Knowledge and understanding You need to know and understand: K1 the key tasks required for ordering and other transactions in procurement and supply including purchase orders K2 how to capture and input data to deliver the required tasks K3 how to capture and input data to update systems for controlling the procurement of goods and services K4 how to access and use the internet and /or intranet and extranet in procurement and supply and how this contributes to effective procurement and supply K5 how to use the internet to research information on suppliers K6 the use of e-sourcing systems for procurement and supply including: K7 K6.1 promoting contract opportunities K6.2 pre-qualifying suppliers K6.3 receiving and evaluating quotations and tenders K6.4 e-auctions the use of P2P systems and their contribution to processes in procurement and supply including: K7.1 e-requisitioning K7.2 e-catalogues K7.3 e-ordering K7.4 e invoicing K8 systems for the control of inventories and how to use them K9 the use of appropriate systems for procurement and supply activities CFAPSU034 Use technology systems for procurement and supply 173 CFAPSU034 Use technology systems for procurement and supply Additional Information External Links CIPS Global Standard: • Segment 3.1 Understanding systems for procurement and supply • Segment 3.2: Using systems for procurement and supply CFAPSU034 Use technology systems for procurement and supply 174 CFAPSU034 Use technology systems for procurement and supply Developed by Skills CfA Version number 1 Date approved 01 January 2015 Indicative review date 01 January 2020 Validity Current Status Original Originating organisation Skills CfA Original URN CFAPSU034 Relevant occupations Administration and secretarial occupations Suite Procurement and supply Key words Procurement; supply; technology systems; e-sourcing; P2P; inventory control CFAPSU034 Use technology systems for procurement and supply 175