Physician Performance Measurement: Lessons from the California Better Quality Information Project Cheryl L. Damberg, PhD, Ted vonGlahn, and David Hopkins, PhD (PBGH) Bob Houchens, PhD (Thomson Reuters) Academy Health June 29, 2009 Study Objectives and Context Growing interest by public and private purchasers in assessing the performance of individual physicians Greater variation in care at the physician level Stimulate quality improvements through performance feedback, transparency, and incentives CMS funded six pilot projects (2007-2008) to test the feasibility of physician performance measurement: Pool data across multiple payers to enhance the ability to measure the performance of individual physicians Examine methods issues, including attribution and reliability (to minimize misclassification error). This study describes the methods work conducted through the California Better Quality Information (BQI) project 2 © Pacific Business Group on Health, 2009 California BQI Study Design Aggregated claims data from three large California PPOs and Medicare FFS Claims for ~64,000 physicians in California ~4.7 million enrollees/beneficiaries Constructed performance scores for 18 clinical measures at individual physician level Measurement year 2005, 2006, and 2007 data Tested 3 approaches to attributing patient events to physicians based on E&M visits 1. All providers of any specialty: single touch of the patient 2. All measure relevant specialists: single touch rule 3. Single provider: Any relevant specialist for a given measure,—based on plurality of E&M visits 3 © Pacific Business Group on Health, 2009 List of Clinical Measures Breast cancer screening Colorectal cancer screening Diabetes LDL testing HbA1c testing Nephropathy testing Eye exam screening Heart Failure LVF testing Warfarin for patients w/ CHF & atrial fibrillation Spirometry testing for COPD patients to confirm DX Rheumatoid arthritis patients prescribed a DMARD drug Cardiovascular LDL testing CAD patients receiving lipidlowering therapy Persistence of beta blocker therapy – Post MI Annual monitoring for patients on persistent medications: Ace inhibitors, Digoxin, Diuretics, Statins Percent of patients >=65 that had glaucoma exam Women with osteoporosis age >=67 who have had a fracture bone density/ medication Specifications: NCQA (HEDIS) or the Medicare Care Management Performance (MCMP) Demonstration Study Design Assessed impact of 3 different rules on: Number of denominator patients assigned Number of physicians scored Number of patients assigned per physician Ability to Score Doctors Reliably Validated attribution results with 50 physicians (2,500 patient events) Computed reliability scores for each performance measure Defined the “n” to reach 0.70 for each measure Examined the fraction of physicians who met or exceeded a threshold reliability of 0.70 5 © Pacific Business Group on Health, 2009 Attribution Rule Testing Percent of Total Denominator Patients Included by Attribution Method Commercial & Medicare Data Combined Method 1 Percent of Denominator Patients 100% Methods 2 & 3 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% BCS COL CMC Measure LDL HBA Number of Denominator Patient Events Assigned (Single Touch Rule) Cycle 3—Relevant Specialists Only Total Denominator Patients Patients Attributed N N % Measure BCS 772,949 513,603 66.45% COL 2,043,414 1,290,114 63.14% CMC (LDL screen) 154,519 122,744 79.44% LDL (diabetes) 396,046 261,284 65.97% HBA 396,065 255,092 64.41% BBH 7,739 6,861 88.65% CAD 176,854 146,604 82.90% HF2 (LV EF test) 20,044 18,790 93.74% HF8 (warfarin) 30,503 25,853 84.76% NPH 395,943 256,445 64.77% PBH 843 709 84.10% MPM 488,557 238,937 48.91% CDC_Eye 301,818 209,545 69.43% Reasons Patients go Unassigned A Total Denom Patients BCS CMC COL HBA LDL BBH CAD HF2 HF8 772,949 154,519 2,043,414 396,065 396,046 7,739 176,854 20,044 30,503 B Total Unique Unassigned Patients 256,287 21,982 746,792 105,326 99,914 740 22,303 878 3,364 C % Unassigned Patients (C=B/A) 33% 14% 37% 27% 25% 10% 13% 4% 11% D Patients with E&M Visits NonRelevant Specialty 34% 50% 37% 48% 46% 32% 59% 48% 53% E Patients with E&M Visit/No identifiable MD 27% 16% 15% 15% 15% 32% 12% 28% 13% F G No E&M Visit 39% 35% 49% 37% 39% 36% 29% 24% 35% Total Percent (D+E+F) 100% 100% 100% 100% 100% 100% 100% 100% 100% Number of Physicians Attributed, by Attribution Method All Physicians Method 1 (single touch) Measure Relevant Specialties Method 2 (single Method 3 touch) (plurality) Total Physicians Assigned NonAll 1 or More Relevant Relevant Relevant Measure Events Specialties Specialties Specialties Single Physician (Relevant Specialty) BCS 42,255 18,654 23,601 23,601 20,797 COL 47,464 23,805 23,659 23,659 21,805 CMC 30,967 14,726 16,241 16,241 12,104 LDL 39,544 18,757 20,787 20,787 17,718 HBA 39,544 19,225 20,319 20,319 17,400 Average Number of Patients Assigned per Physician, Method 2 10th Percentile 50th Percentile 90th Percentile 42.90 2 26 102 117.17 3 62 303 Diabetes: HbA1c Screening 35.77 2 18 92 Diabetes: LDL Screening 35.97 2 18 93 Diabetes: Nephropathy Screening 35.87 2 18 93 Cardiovascular: LDL Testing 22.48 1 10 58 Cardiovascular: Beta Blocker Post Discharge After a Heart Attack 4.44 1 2 11 Cardiovascular: Beta Blocker at 6 Months After a Heart Attack 1.60 1 1 3 Coronary Artery Disease: LDL Drug Therapy 21.81 1 10 56 Heart Failure: Left Ventricular Ejection Fraction Testing 8.56 1 4 23 Measure Name Breast Cancer Screening Colorectal Cancer Screening Mean # Physician’s Views of Responsibility Relevant Specialties Only Not Majority Majority E&M E&M Visits Visits (Method 2 Only) (Method 3) NonRelevant Specialties (Method 1 Only) Relevant Specialties (Methods 1 & 2) BCS 0% 37.3% 22.9% 68.9% COL 0% 50.0% 31.7% 70.1% CMC 0% 57.9% 42.9% 76.5% LDL 0% 64.3% 42.2% 86.4% HBA 0% 65.8% 43.7% 87.6% Total 0% 52.0% 32.9% 75.1% Measure Reasons Why Physicians Claim NonResponsibility for Patient’s Care Not Primary Care Measure Giver 74.7% BCS 79.4% COL Treated patient Through Single Consult Only 3.6% Patient Changed Status; No Longer Able to See patient 0.3% Never Treated This patient 20.1% Other 1.3% 8.2% 7.8% 9.2% 13.4% CMC 84.3% 7.8% 0.0% 7.8% 0.0% LDL 69.2% 9.2% 1.5% 17.7% 2.3% HBA 63.8% 13.4% 2.4% 18.1% 2.4% Ri = 2 σ MD σ i2 2 σ MD + ni Reliability Calculation Reliability was calculated using the Spearman-Brown prophecy formula: In this formula: s2MD is the between-physician variance s2i is the binomial variance associated with the rate for physician i, ni is the denominator (sample size) for physician i. Ri is the proportion of the total variance that is attributable to the variance among physicians. Used a shrinkage estimator to compensate for the instability of estimated rates for small-denominator physicians Ri, increases with the variation in rates among physicians, and the physician’s sample size (denominator) Concentration of Patients Varies across Measures MDs Measure Den. Reliable? Threshold ACE 25 ART 21 No 10,291 62.2 83.3 75,060 23.7 Yes 6,245 37.8 93.6 242,000 76.3 No 8,723 98.4 65.6 22,262 77.5 142 1.6 79.4 6,447 22.5 No 9,286 44.9 63.9 105,753 10.1 Yes 11,387 55.1 67.9 941,640 89.9 No 14,710 93.7 51.3 226,969 65.4 983 6.3 50.6 120,276 34.6 No 7,866 62.9 54.5 110,490 24.6 Yes 4,641 37.1 60.4 339,293 75.4 Yes BCS CAD 28 75 Yes CDC_EYE 35 * Mean % % MDs Score MD*Pats MD*Pats Key Lessons Learned While a large fraction of denominator events can be assigned, we need to identify ways to improve assignment rates and increase denominator density Increasing data coding of rendering physician Alternative approaches to E&M based rule, when no E&M visit in the measurement year Identifying “proxy PCP” when no visit with measure relevant specialist in measurement year Payers and providers will need to pay greater attention to data completeness issues to improve the validity of the underlying data Broadening effort to include HMO data in future will increase patient density at physician level Conclusions Non-relevant-specialists claimed 0% responsibility (even if they were the only physician the patient saw during the measurement period) Measure relevant-specialty physicians claimed responsibility between: 68-85% of the time when they constituted the plurality of visits 22-43% of the time when they did not represent the plurality of visits. 18 The lack of ownership expressed by many physicians highlights challenges related to accountability for quality, particularly when multiple physicians touch a patient only once during a measurement period or the only physician seen is not-relevant to the performance measure. © Pacific Business Group on Health, 2009 Conclusions The “n” required to achieve a specified level of reliability varies physician to physician and reliabilities are measure dependent Achieving reliable denominator sizes at the physician-level remains a challenge Possible methods to increase reliability include: Use of composite measures Shrinkage estimates Pooling data over multiple years Incorporating data from more health plans Summarizing results at a practice site level 19 © Pacific Business Group on Health, 2009 More Information is Available www.cchri.org – for more information about the California Physician Performance Initiative (CPPI) Sponsored by the California Cooperative Healthcare Reporting Initiative (CCHRI) 20 © Pacific Business Group on Health, 2009