Rewarding Provider Performance: Aligning Incentives in Medicare – IOM, September, 2006 2 Key Messages: • Current payment system is broken and must be fixed • PFP must be a key factor, but not a “magic bullet” • Evidence base for PFP is not robust • PFP should reward quality, efficiency and “patient-centeredness” • Transparency requirement • Promote electronic data collection & systems and standardized measures Accountability and Quality National Health Policy Conference February 12, 2007 • PFP should be phased in by provider via reporting, improvement, and achievement • Paid w/ existing funds Sam Ho, M.D., Chief Medical Officer, Pacific and Southwest Regions • PFP should be introduced within a learning system Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. 4 Cornerstones of Value-driven Health Care Key Questions 3 • Issued by DHHS Secretary Leavitt 4 • In addition to transparency of provider performance, how else can accountability be demonstrated? • Responding to President’s Executive Order, 8/06 • Why pay for reporting, then improvement, then performance? Or, for all three? Transparency on Health Care Quality Transparency on Price Incentives for Providers/Consumers HIT Standards • Why pay for quality and efficiency? • With mixed results to date, what else can be done? Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. Standardized Measures Implications for Health Plans 5 • • • • • • • • • Evidence-based, consensus-driven CMS AHRQ / NQF AQA – 26 starter measures, 8 areasÆ93 measures HQA – 21 measures, 4 areas Leapfrog – 30 safe practices BTE/NCQA – 25 measures, 3 areas ABIM MOC MDs, MG/IPAs, Hospitals Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. 6 • Velocity • Standardized Measures—focus? – Transparency measures – Incentive measures • Quality and Efficiency • Multiple units of analyses • Incentives / disincentives • High-performance networks Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. 1 Overview of PFP Impact Estimates* Improve Performance & Reduce Variation 7 8 • Rigorous studies of pay-for-performance in health care are few (17 since 1980) • Quality Measures – Virtually all measures only address under-use • Overall findings are mixed: many null results even for large dollar amounts • Efficiency Measures – Required to address over-use and mis-use • But in many cases negative findings may be due to shortterm nature of analysis, small incentives – Required to help mitigate HCC inflation – Urgency emphasized by CMS, employers, consumers • Evidence suggests pay-for-performance can work but also can fail * Research reviewed by M. Rosenthal, PhD, Harvard School of Public Health Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. California IHA Program Results 2005-2006 PHS Quality Incentive Program 9 • Amongst providers, +10% in IHA clinical measures and +2.7% in PAS since 2003 • 28 QUALITY INDEX® profile of provider organization measures • 4 QUALITY Leapfrog INDEX® profile of hospital measures, including • Yet 75% of health plan measures < national 50%ile HEDIS • Incentive payments total over $140 million from 2004-2006 INDEX® • All measures derived from QUALITY profile results (PC claims, encounter, CSS, OSHPD, MedPAR, PEP-C, Leapfrog and PAS) • Single public report card through state agency in 2004/2005 and self-published in 2006 • MY2005: thresholds at 80th and 90th percentile with absolute targets established in the previous measurement year 75th • MY2006: relative threshold at payout calculation (IHA method) and 85th 10 • Successful collaboration amongst purchasers, plans and providers percentile upon the • For MY2005, 18 of 21 measures improved on an average of 10% • Incentive pool = $36M for ’05 and ‘06 Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. • Direct incentives – IOM health care aims include Quality & Efficiency – Rational value demands Quality & Efficiency – P4P ÆÆ Value-based contracting w/ incentives and disincentives – Increase market share • Indirect incentives – Administrative simplicity – Network status SignatureValueSM Advantage 11 12 Example: HMO Value Network = 20% ∆ 3.50 Value Network Avg. Cost: $141.09 Avg. Quality Score: 1.34 Non-Value Avg. Cost: $168.77 Avg.. Quality Score: 1.13 3.00 Quality Score So….Future Incentives / Disincentives for Providers Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. 2.50 2.00 1.50 1.00 0.50 $100.00 $150.00 Non-Value Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. $200.00 $250.00 $300.00 Value Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. 2 Southern California 2006 Healthcare Trends: Value vs. Full Networks Restructured compensation model 13 14 P4P Incentive Group Value Trend Volume-based Compensation Full Trend Company 1 -4.8% 9.1% Company 2 -0.5% 21.73% Company 3 1.2% 15.4% Company 4 4.0% 40.0% Company 5 8.6% 12.9% Primary Care Procedure-based Care Value-based Incentive Value-based Incentive Note: Value Network launched in Southern California in 2003. 215 clients as of 2/1/06. Volume-based Compensation Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. Integrating Provider and Consumer Incentives Chronic Care Management Volume-based Compensation Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. 15 16 • Share accountability with consumers, customers, and providers • Evolve quality incentive programs for providers to value-based compensation • Consumer report cards to track behavior, choices, and results • Value-based benefits for consumers – Rewards for healthier behaviors, provider choices, and better health outcomes—e.g., preferred Rx, value-priced networks – Greater responsibility for their choices and results • Mirror and expand on auto or property/casualty insurance model Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. Thank you. Confidential property of UnitedHealthcare. Do not distribute or reproduce without the express permission of UnitedHealthcare. 3