HEALTH CARE AND HUMAN SERVICES POLICY, RESEARCH, AND CONSULTING - WITH REAL-WORLD PERSPECTIVE. Building a Health Information Technology Workforce: Comments and Reflections June 26, 2010 Carol J. Simon The Promise of Health Information Technology: gy an evolutionary step in health care? www.lewin.com 1 Or not? www.lewin.com 2 Gains from HIT will not come from technology, gy, or information Use, or better, Meaningful Use is key allow decision making based on broad experience Reduce R d th the iisolation l ti off th the solo, l rural, non-networked provider Improve I evidence-based id b d care Reduce disparities www.lewin.com 3 What does the system y need to do? What does the workforce need to support & enable? Effectively gather and combine information from multiple care sites: interoperability, interoperability security Integrate the data (experience) with what we know from research: analytics Support clinical decision-making: DSS Integrate into the clinical workflow: USE www.lewin.com 4 Major j Challenge: g integration g into clinical workflow Studies show initial drops in physician productivity Understanding WHO uses (or needs to use the systems Physician? Nurse, administrative staff? Getting G tti pastt d doubts, bt negative ti perceptions: ti ffounded d d and d otherwise www.lewin.com 5 Thinking about the 50,000 new jobs Roughly 3-8 fold increase in the size of he current workforce But relatively small in number given the required expansion of the health care workforce over the next decade In 2008 14.3 million health care jobs; BLS projects need for 28- 33% increase in current decade Opportunity? Use/modify existing pipelines to meet HIT workforce needs Clinical/”use” Cli i l/” ” orientation i t ti Existing infrastructure www.lewin.com 6 Thinking g about the 50,000 , new jjobs: what types yp skills and professions Systems y design g and development* p Installation and maintenance* Cl Clinical cal Use HITECH training g agenda g focuses on * www.lewin.com 7 How can workforce p policy y help p develop p the HIT workforce we need? Target: what types of jobs? Gaps in focus on clinical integration, use of pp decision-support Cross-training for flexibility, innovation, uncertainty www.lewin.com 8 How can workforce p policy y help p develop p the HIT workforce we need? Form? What do we support? Can/should draw on long policyy historyy off education p Training program capacity – build the pipeline** Educator capacity: p y ensure facultyy and curriculum support Lesson from nursing, demand for HIT professionals may pull educators into private sector Increase demand for training: information and incentives to students and prospective students – evidence d that h this h is important, esp in SSR www.lewin.com 9 How can workforce p policy y help p develop p the HIT workforce we need? Funding: ARRA providing huge resources Get what you pay for Focused investment rather than low-level low level diffuse spending Sustainability: build into investments mechanisms that help programs sustain initiatives Public private partnerships Focus on measurable ROI www.lewin.com 10 Thank you! The Lewin Group | Health care and human services policy research and consulting | www.lewin.com 3130 Fairview Park Drive, Suite 800 • Falls Church, VA • 22042 From North America, call toll free: 1-877-227-5042 • inquiry@lewin.com The Lewin Group is an Ingenix Company. Ingenix, a wholly-owned subsidiary of UnitedHealth Group, was founded in 1996 to develop, acquire and integrate the world's best-in-class health care information technology capabilities. For more information, visit www.ingenix.com. The Lewin Group operates with editorial independence and provides its clients with the very best expert and impartial health care and human services p policyy research and consulting g services. The Lewin Group p and logo, g , Ingenix g and the Ingenix g logo g are registered g trademarks of Ingenix. g All other brand or product p names are trademarks or registered marks of their respective owners. Because we are continuously improving our products and services, Ingenix reserves the right to change specifications without prior notice. Ingenix is an equal opportunity employer. Original © 2008 Ingenix. All Rights Reserved www.lewin.com 11