www.gmaonline.org/issues-policy/preserving-the-environment Environmental success stories in the Consumer Packaged Goods industry Grocery Manufacturers Association 2014 Executive summary Environmental success stories This report aims to draw together and highlight examples of innovative environmental sustainability initiatives undertaken by members. The stories demonstrate tangible returns and showcase pioneering collaborations within the industry. Introduction from GMA need to find new ways of doing business. It’s good, then, that many companies have a running start. Mike Gruber Vice President, Federal Affairs—Grocery Manufacturers Association This report, a collection of successful environmental initiatives, demonstrates a wide range of approaches to innovation. Companies are finding unique ways to save money by reducing air and carbon emissions, slashing water use, and finding new uses for materials that were once called waste. The Grocery Manufacturers Association (GMA) is pleased to bring you this “Environmental Success Stories in the Consumer Packaged Goods Industry” report. This report, an update to the inaugural report released in 2012, was also created in partnership with a leading global professional services firm. In the 2012 report, we highlighted many accomplishments; among them that the Consumer Packaged Goods (CPG) industry is outpacing the Standard & Poor’s 500 on both carbon and water performance. This was exciting news and a result of the industry’s long-standing commitment to improving consumers’ lives both through our products and by reducing our impact on the environment. The 2014 report includes even more examples of sustainability innovation and creativity from the food, beverage, and consumer products sector. These success stories show that regardless of product type, company size, or location, CPG companies continue to find new and substantive ways to use fewer resources and develop products and education campaigns to help consumers do the same. As we continue on the sustainability journey to help address some of the world’s most pressing environmental challenges in the areas of air, water, and waste, the CPG industry will seek out new solutions, partnerships, and ideas. Opportunities for improvement certainly remain, both in the U.S. and globally, and the food, beverage, and consumer products sector will maintain its drive toward identifying those opportunities and solutions up and down the value chain. Commentary from Andrew Winston, sustainability strategist and best-selling author on green business The environmental pressures coming to bear on the business community are growing, from extreme weather and climate change to resource constraints and rising commodity prices. The food, beverage, and consumer products industry is on the front lines of these mega challenges. Sustainability is critical to this sector…but this sector is also critical to sustainability. But you’ll also read about organizations going beyond internal operational efficiency to introduce new products that use fewer resources and thus help their customers reduce their impacts. Some companies are also finding new ways to create value for themselves and their communities at the same time: see, for example, the story of how Green Mountain Coffee Roasters is using some packaging—the burlap bags that hold coffee beans—as rainwater filters to keep runoff pollution out of waterways. Companies increasingly realize that they can’t solve our largest challenges by themselves. To thrive in a volatile world, we’ll all need to leverage the kinds of innovations shown here. This more sustainable path will improve everyday operations but also enhance the role companies play in society. As our challenges grow—and the deep connections between food, water, and energy become more evident—it’s clear that all sectors, including this one, will Environmental success stories in the Consumer Packaged Goods industry 1 Methodology GMA is the voice of more than 300 leading food, beverage and consumer product companies that sustain and enhance the quality of life for hundreds of millions of people in the U.S. and around the globe. Based in Washington, D.C., GMA’s member organizations include internationally recognized brands as well as steadily growing, localized brands. GMA-led efforts seek to reduce the industry’s environmental footprint, provide consumers with innovative, environmentallyfriendly products and preserve our natural resources for future generations. 2 Environmental success stories in the Consumer Packaged Goods industry All GMA members were considered as part of the population for this report. Based on the environmental sustainability criteria established, the list of GMA members was subsequently reduced to include 164 food, beverage and consumer product companies and retailers. Research was performed by a global professional services firm, under GMA’s direction. The objective of the research was to identify success stories within three defined areas of environmental sustainability: air, waste and water. Analysts researched current publiclyavailable corporate social responsibility and sustainability reports, website content, and other company information for stories that demonstrated success as defined by the criteria noted. Environmental sustainability criteria considered Air • Energy efficiency • Carbon reduction • Renewables Waste • Reduction • Reuse and recycling • Disposal Water • Recycling • Conservation • Quality Success story criteria The success stories selected demonstrate some or all of the following virtues: • Innovative technology, process or approach • Monetary savings or quantifiable return on investment • Reduction in environmental impacts or improvement in efficiency • Interaction or collaboration with stakeholders • Successfully executed and/ or completed—not proposed or planned. Story selection GMA made all the decisions for which stories demonstrated success and were included in this report. The Grocery Manufacturers Association is the voice of more than 300 leading food, beverage and consumer product companies that sustain and enhance the quality of life for hundreds of millions of people in the United States and around the globe. Founded in 1908, GMA is an active, vocal advocate for its member companies and a trusted source of information about the industry and the products consumers rely on and enjoy every day. The association and its member companies are committed to meeting the needs of consumers through product innovation, responsible business practices and effective public policy solutions developed through a genuine partnership with policymakers and other stakeholders. In keeping with our founding principles, GMA helps its members produce safe products through a strong and ongoing commitment to scientific research, testing and evaluation and to providing consumers with the products, tools and information they need to achieve a healthy diet and an active lifestyle. The food, beverage and consumer packaged goods industry in the United States generates sales of $2.1 trillion annually, employs 14 million workers and contributes over $1 trillion in added value to the economy every year. Environmental success stories in the Consumer Packaged Goods industry 3 Air According to the Carbon Disclosure Project’s 2013 S&P 500 Climate Change Report, the Consumer Staples sector is one of only three sectors to have more than doubled their financial investment in emissions reduction activities since 2012. 4 Environmental success stories in the Consumer Packaged Goods industry Thinking outside the emissions box While energy efficiency still plays a significant role in carbon reduction for GMA members, companies are starting to look for ways to reduce air emissions beyond their own walls. With value chain emissions playing a larger role in global emissions management, GMA members are showing successes with programs to reduce emissions throughout their transportation and distribution channels. Some companies are also looking for ways to educate the users of their products as part of a holistic emissions reduction strategy that considers impact throughout the life of a product. According to the Carbon Disclosure Project’s 2013 S&P 500 Climate Change Report, the Consumer Staples sector is one of only three sectors to have more than doubled their financial investment in emissions reduction activities since 2012. Companies anticipate that 55 percent of projects have a payback period of 3 years or less.1 Energy efficiency The Clorox Company: Seeking efficiency every day Nearly 1,200 Clorox employees and contractors sit in the company’s 34-yearold headquarters in Oakland, California —an office building that reflects Clorox’s commitment to reducing workplace energy use and greenhouse gas emissions 1 CDP S&P 500 Climate Change Report 2013: Investment, transformation and leadership, CDP North America 2013 by its status as one of the oldest buildings to achieve Platinum Level LEED—EB2. of CO2 equivalent over the next several years—equivalent to the annual emissions of over 10.9 million passenger vehicles. Platinum certification is the highest of four certification levels the LEED program offers, and the Clorox headquarters was one of only 38 buildings to have achieved the certification at the time. In order to earn this certification the company had to make dozens of significant building improvements including: At the end of 2013, total HFC-free deployments reached 1 million units placed. This represents significant progress—about 24 percent (approximately 230,000 units) of CocaCola’s 2013 cold-drink equipment purchases were HFC-free. • Replacement of over 1,700 lamps to more eco-efficient lighting • Installation of a new white reflective roof (cleaned regularly with Green Works!) • Numerous efficiency improvements to the building’s heating, cooling and ventilation system, such as high efficiency boilers and water heaters –– The Clorox Company Website: Corporate Responsibility The Coca-Cola Company: Phasing out hydrofluorocarbons Because of the high global warming potential of hydrofluorocarbons (HFCs), Coca-Cola is phasing out the use of HFC refrigerants in their more than 14 million dispensers, vending machines and coolers in the marketplace. With a goal for all new cold-drink equipment to be HFC-free in the coming years, Coca-Cola expects to avoid the emission of more than 52.5 million metric tons –– The Coca-Cola Company General Mills: Creating long-term value As a food company, General Mills depends upon access to high-quality ingredients. To conserve and protect the natural resources and communities upon which the business depends, the company announced a commitment in 2013 to sustainably source its 10 priority agricultural raw ingredients by 2020, which represents more than 50 percent of the company’s annual purchases. Through sustainable sourcing, the company is addressing the areas of the food value chain with the most impact on energy usage and greenhouse gas emissions, and water usage and quality. Since the early 1900’s, General Mills has worked closely with smallholder farmers around the world to promote sustainable agriculture. The company is focusing on origin direct investment, which improves livelihoods and ensures sustainable sources of raw materials. Most recently, General Mills, the General Mills 2 Leadership in Energy and Environmental Design — Existing Building certification. LEED-EB certification focuses on lowering the environmental footprint of an existing building’s operations and maintenance. Environmental success stories in the Consumer Packaged Goods industry 5 “A 2011 redesign of Ocean Spray’s distribution network resulted in 14,000 tons in CO2 reductions per year as well as a 40 percent savings in transportation costs.” — Ocean Spray Cranberries Foundation and Green Giant launched a program in Peru to foster improved profitability for smallholder, primarily female, artichoke farmers to ensure the availability of premium artichokes for consumers in France and throughout Europe. A similar program was initiated in Madagascar to foster greater economic vitality for smallholder vanilla farmers to ensure the availability of high quality vanilla for future generations. –– General Mills 2013 Global Responsibility Report Carbon reduction Ocean Spray Cranberries: Measuring the impact of cranberry distribution In 2011, to improve shipping efficiency and reduce carbon emissions, Ocean Spray redesigned its bottling distribution network to better align with demand for juices in the southeast United States. By adding new manufacturing and distribution capabilities in Florida as well as a partnership with fruit shippers and a rail operator to claim unused cargo space in returning boxcars from New Jersey to Florida, Ocean Spray was able to more efficiently move products throughout the Southeast. Working together with the Massachusetts Institute of Technology Center for Transportation & Logistics and the Environmental Defense Fund (EDF), Ocean Spray calculated carbon emission reductions from this redesign and learned that the logistics change resulted in 14,000 tons in CO2 reductions per year as well as a 40 percent savings in transportation costs. Ocean Spray plans to use this greenhouse gas calculation tool to help guide future logistics decisions. –– Growing Sustainability: Environmental Stewardship 6 Environmental success stories in the Consumer Packaged Goods industry Procter & Gamble: Tide PODS and cold water wash Getting consumers to wash their clothes in cold water represents a significant opportunity to reduce energy consumption and associated greenhouse gas emissions. That is why Procter & Gamble announced in 2010 that by 2020, it wanted to have 70 percent of all machine wash loads use cold water. Through 2012, P&G has made strong progress towards that goal, as the percentage of global washing machine loads washed in cold water increased from 38 percent to 50 percent. P&G has made a significant contribution to this increase through consumer education efforts and by ensuring that its laundry products deliver excellent product performance in cold water. Tide PODS are one of the P&G products that have contributed to the goal. PODS are made with a best-inclass film that is specifically designed to dissolve in cold water, requiring less energy to heat water for the wash. In addition, the PODS are one of the most concentrated detergents in the market and are packaged in either a recyclable tub or a lightweight bag, reducing plastic use by 50 percent per consumer. –– Procter & Gamble 2013 Sustainability Report and Website: Enabling Consumers to Conserve CDP 2013 S&P500 Climate Change Information Request Results: Since 2001, the Consumer Staples sector has consistently outperformed the S&P 500 in all areas of carbon performance 80% 74% Perfomance score (%) 64% 69% 60% 50% █ S&P 500 68% 64% 56% 45% █ Consumer staples 77% 2011 61% 54% 51% 50% 46% 45% 40% 43% 35% 33% 32% 26% 25% Emissions performance 2012 Governance Stakeholder engagement Strategy Source: CDP S&P 500 Climate Change Report 2013: Investment, transformation and leadership, CDP North America 2013 Environmental success stories in the Consumer Packaged Goods industry 7 Waste “The food manufacturing sector donated 700 million pounds of food to the needy in 2011 alone. Without those donation programs and partnerships much of that food would have been disposed.” –– Food Waste Reduction Alliance 8 Environmental success stories in the Consumer Packaged Goods industry Innovation, collaboration, and donations As evidenced by the stories below, GMA members are finding creative ways to reduce, reuse, and recycle their waste. These efforts include packaging optimization, the use of more sustainable materials, and giving new life to waste in ways that benefit the local community or generate a revenue stream for the company. The GMA and its members also teamed with the Food Marketing Institute, the National Restaurant Association, and other stakeholders to establish the Food Waste Reduction Alliance (FWRA) in 2011. Working collaboratively across sectors, the FWRA aims to reduce the approximately 40 million tons of waste that is sent to landfills every year while increasing the amount of food that is donated to American families in need. Reduction Campbell Soup Company: Sustainable packaging Campbell’s global packaging development organization is committed to continuously improving its sustainable packaging footprint. As a result, the company’s brands are achieving significant reductions in packaging material use. The Campbell’s V8 Packaging Team, for example, stopped putting cardboard inserts inside the trays of 1.89L V8 and V8 Splash products. This simple change eliminated approximately 900,000 cardboard sleeves and generated annual savings of approximately $230,000. Another Campbell’s business, Pepperidge Farm, used more than 4 million 100-percent postconsumer-recycled shipping cases in its Denver, Colorado and Downington, Pennsylvania bakeries. The Denver bakery entered into an agreement with a third party to measure and maximize landfill diversion and recycling of waste products. Overall, Campbell saved 2,416,533 pounds of packaging materials in FY12. MOM Brands: Bag the Box MOM Brands’ commitment to innovation and the environment is reflected in the company’s long-range goals to reduce their use of resources and waste. One way MOM Brands minimizes its resources use is by selling cereal in a bag without the additional box. Malt-O-Meal bagged cereals have 75 percent less packaging waste than comparable size cereals in a box. Even when the box size is smaller, the net weight of boxed cereal and the inner bag is still greater than the net weight of the larger Malt-O-Meal bag. MOM Brands estimates that it has saved 156 million pounds of paperboard since 2001 by packaging its cereals in bags. –– MOM Brands Website: Bag the Box –– Campbell Soup Company Website: 2013 Performance Update of the Corporate Social Responsibility Report Environmental success stories in the Consumer Packaged Goods industry 9 “A simple change in the way Campbell’s V8 and V8 Splash beverages are packaged and shipped eliminated approximately 900,000 cardboard sleeves.” — Campbell Soup Company Reuse and recycling SC Johnson: Concentrating on reuse American consumers buy 320 million cleaning products in trigger bottles each year, and millions of them end up in landfills. If just 20 percent of those bottles were refilled rather than discarded, it could save millions of pounds of plastic. To encourage reuse, SC Johnson has developed concentrated refills that greatly reduce packaging, decrease shipping impacts, and reduce waste. Starting with an online test of the Windex® Mini concentrated refill pouch in 2011, SC Johnson now has a fivebrand lineup of concentrates in easy-topour bottles made of the same recyclable plastic as a milk jug. These bottles require 79 percent less plastic than the standard bottles and avoid the transport of 19 to 23 fl. oz. of water per bottle. After consumers refill the trigger bottle, the refill bottle can be recycled in most community recycling programs. –– SC Johnson 2013 Public Sustainability Report 10 Environmental success stories in the Consumer Packaged Goods industry The Hershey Company: North American packaging reduction The Hershey Company is working toward its goal to eliminate 25 million pounds of packaging between 2009 and 2016. To date, it has saved 14 million pounds of material through nearly 180 projects. For example, a multi-year effort led to significant changes to the HERSHEY’S Syrup bottle. Every bottle size was redesigned to remove material from the body and improve the bottle cap. In total, these changes eliminated 770 metric tons (1.7 million pounds) of high-density polyethylene—a type of plastic. Through other projects in 2013, the Hershey Company reduced packaging by 1.5 million pounds through reductions in corrugated cardboard used for shipping between facilities and by converting to bulk product shipping practices. –– The Hershey Company Green Mountain Coffee Roasters: Giving waste a second life through creative recycling At Green Mountain’s specialty coffee manufacturing and distribution facility in Sumner, Washington, the team has come up with creative ways to reduce waste. Green coffee beans are shipped in large burlap bags, and these bags would once have been sent to a landfill. Now they’re given new lives holding soil on construction sites, as part of a wheelchair ramp at a Seattle playground, and as rainwater filters to reduce pollution runoff into Puget Sound. The team has also found value and new life for some waste materials such as wood and scrap metal, selling it to third-party recyclers and earning the plant $7,800 in a single month during fiscal 2012. This waste reduction and recycling program has come a long way since its inception in August of 2009. That month, Green Mountain recycled 4.5 tons of materials, including corrugated boxes, boxboard, paper, and plastics; in September 2012, by contrast, that number had grown to over 400 tons. Food Waste Reduction Alliance (FWRA) Analysis: Food manufacturers diverted 94.6 percent of food waste generated from landfills to higher uses, such as donation and recycling, in 2011. 5.4% Food diversion breakout* Disposed (landfill or incineration) 94.6% Diverted to a higher use 2% Donated 73% Animal feed 20% Land application 2% Composting 4% Other * Total does not sum to 100% due to rounding. Source: Analysis of U.S. Food Waste among Food Manufacturers, Retailers and Wholesalers, FWRA, April 2013. –– Green Mountain Coffee Roasters Sustainability Report Fiscal 2012 Environmental success stories in the Consumer Packaged Goods industry 11 Water “The proportion of respondents identifying [water] opportunities increased to 70 percent from 64 percent in 2012. Furthermore, the vast majority of opportunities reported (79 percent), such as cost savings and sales of new products or services, are expected to materialize now or within the next 5 years.” –– CDP Global Water Report 2013: Moving beyond business as usual; A need for a step change in water risk management 12 Environmental success stories in the Consumer Packaged Goods industry Water as a success factor opportunities to improve their brand value as well as introduce new products and services.3 GMA members are exposed to water risks—in their own operations and across the value chain—including scarcity, flooding, declines in water quality, regulatory uncertainty, and increased compliance costs. In spite of these risks, many companies also see water as an opportunity. According to CDP’s 2013 Global Water Report, more than half of Consumer Staples companies see an opportunity for cost savings in increased water efficiency. Many companies also see Companies also have an opportunity to engage their stakeholders, and GMA members are working with their customers and communities to understand their water impacts in order to reduce risk while capitalizing on opportunities. 3 CDP Global Water Report 2013: Moving beyond business as usual; A need for a step change in water risk management, CDP 2013 Recycling PepsiCo: Near Net Zero Frito-Lay’s Casa Grande, Arizona plant turns more than half a million potatoes into Lay’s and Ruffles brand potato chips every day. It is also a great example of how PepsiCo is working to minimize its impact on the environment. In fact, Casa Grande’s goal is to run almost entirely on recycled water and renewable energy while producing nearly zero waste—they call this effort “Near Net Zero.” Companies disclosing targets, goals, or actions (%) CDP 2013 S&P500 Water Information Request Results: 63 percent of respondents report exposure to water risks in their direct operations or supply chain. The Consumer Staples sector is reporting more targets, goals, or actions than the S&P500 in nearly all categories. 94% 50% █ Consumer staples █ S&P 500 89% 43% 38% 32% 38% 32% 25% 19% 21% Community engagement Direct operations Public policy Supply chain Transparency 24% Watershed management Source: CDP US Water Report 2013: From water management to water stewardship; Companies facing a need to build resiliency, CDP North America 2013 Environmental success stories in the Consumer Packaged Goods industry 13 Water conservation is important in Casa Grande’s location. In July 2010, the Near Net Zero team installed a water recovery/reuse facility, which combines advanced water treatment, filtration, and purification technologies to recycle up to 75 percent of all the water used in the facility. to reduce use. Measures implemented ranged from installation of flow restricting devices to optimizing plant sanitation and defrost schedules. On top of a 19 percent reduction in 2011, the facility achieved a 14 percent water use reduction per pound in 2012, saving 30 million gallons of water. –– Frito-Lay Website: Working Toward Minimal Impact –– Con-Agra 2013 Citizenship Report Conservation Con-Agra: Watch It! That’s My Water Too! Con-Agra emphasized awareness building and communications to achieve water use reductions without major capital investments in two manufacturing plants. Its Wesson Oil facility in Memphis, Tennessee, created an internal tool to track weekly water use and other impacts. Regular communication of these metrics to plant management and hourly associates resulted in a number of projects intended to conserve water use, including boiler operators more accurately managing the reservoir to meet production demands. These efforts conserved 169 million gallons, reducing water use by 15 percent. The Lamb Weston frozen vegetable processing plant in Paterson, Washington, conducted a comprehensive review of water processes to identify opportunities 14 The Kellogg Company: A sticky situation A Kellogg snack plant in Rome, Georgia faced a unique challenge as they assessed their water use: “We make Rice Krispies Treats®, among other things,” said Dave W., Rome plant director. “And let’s face it, Rice Krispies Treats® are extremely sticky.” The plant therefore traditionally used a lot of water to clean the conveyor belts. Like most plants, the Rome facility uses a system of hoses and nozzles, known as belt washers, that cleans the conveyor belts with high-pressure streams of water. But the Rome plant has a lot of them (about 50), and back in 2006 they each sprayed about ten gallons of water per minute. Kellogg engineers set to work designing and installing a new belt-washing system. Since the most recent upgrade, which was installed in 2012, they each use just two to three gallons per minute. Through these and other measures, Environmental success stories in the Consumer Packaged Goods industry the Rome plant succeeded in reducing its water use (per metric ton of food produced) by 69 percent in 2012. Since 2005, the baseline year, they’ve reduced this measure by 80 percent. –– The Kellogg Company 2012 Corporate Responsibility Report Unilever: Products (and consumer studies) to cut home water use Unilever’s water footprint is calculated in seven water-scarce countries, accounting for around half the world’s population. Around 39 percent of the domestic water footprint occurs when people use the company’s soaps, shower gels and shampoos. Therefore, Unilever must understand how to influence people’s showering behavior to reduce their water footprint. Unilever has undertaken several studies in different countries to improve their understanding of people’s shower behavior. For example, they conducted a shower study of 100 households in Australia. By installing sensors to measure the duration, water use and frequency of showers. They found the average shower lasts about nine minutes, longer than the average UK shower of eight minutes. However, despite the longer shower times, the Australians in this study did not necessarily use more water than in the UK because on average the Australians had showerheads with a lower water flow. These studies will help Unilever to understand the triggers for changing behavior and will inform the development of new products, innovative formulations, and collaborations with other organizations. Direct action through Unilever’s products included the roll-out of dry shampoo under many brands such as Dove, Suave and TRESemmé; a promotional offer of a free aerator with Radox shower gel in South Africa; and crowd sourcing fresh ideas on how to encourage consumers to reduce heated water in the shower. –– Unilever Sustainable Living Plan Progress Report 2012 Water quality Tree Top: Wastewater management leads to cleaner groundwater Managing wastewater can have surprising benefits to the ecosystem. Tree Top uses water to clean fruit, to float fruit from one station to the next, and to wash up. Handling nearly 300,000 tons of fruit each year requires a lot of water and the company continually strives to conserve and treat the water to maintain environmental integrity. One successful project is near Tree Top’s main campus in Selah, Washington, where the company sprays wastewater containing some residual waste from fruit over a field that it worked to establish as a conservation area. Growing here are hay and alfalfa, which absorb nutrients from the fruit residue as they help further the purification of the water before it finds its way back to groundwater. Not only is the conservation area now a habitat for the native blue heron, but local cows also enjoy the benefits of the nutrient rich crops, and Tree Top is able to recuperate some costs from its production. Most important, though, is the regular monitoring of the wells located under the spray fields. These wells are monitored routinely for compliance with the Department of Ecology to ensure the cleansing process is working. And it is—the level of nitrates in Tree Top’s wells is generally less than 1ppm, significantly below allowable limits. “Around 39 percent of Unilever’s domestic water footprint occurs when people use the company’s soaps, shower gels and shampoos. Understanding how consumers use these products and offering products that use less water helps both the company and consumers reduce their environmental footprint.” — Unilever –– Tree Top Corporate Social Responsibility Report for FY11 and FY12 Environmental success stories in the Consumer Packaged Goods industry 15 For further information Mike Gruber Vice President, Federal Affairs Grocery Manufacturers Association 1350 I Street, NW Suite 300 Washington, DC 20005 Tel 202-639-5900 MGruber@gmaonline.org www.gmaonline.org © COPYRIGHT 2014 Grocery Manufacturers Association. Reproduction of the Environmental success stories in the Consumer Packaged Goods Industry 2014 in any form is prohibited expect with prior written permission of the Grocery manufacturers Association (GMA). GMA does not guarantee the accuracy, adequacy, completeness, or availability of any information and are not responsible for any errors or omissions or for the results obtained from the use of such information. GMA GIVE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. In no event shall GMA be liable for any indirect, special, or consequential damages in connection with any use of the Environmental success stories in the Consumer Packaged Goods Industry 2014. BS-14-0248-A.0114