Op Def Capacity Assessment Tool Demonstration Site Project The Operational Definition of a Functional LHD: Perceptions of Small and Rural Health Departments & Implications for Accreditation GOAL: Help local health departments prepare for national accreditation, and to inform the development of standards in the national program. Michael Meit, MA, MPH Jessica Kronstadt, MPP Tom Briggs, MPS Alexa Brown 2 Demonstration Site Project Group Funding Number Project of Sites Period Notes Round 1 CDC 10 Interactive PDF selfassessment Kansas RWJF 21 Round 2 RWJF 56 •30 single LHDs •25 LHDs in 5 collaboratives •1 tribal health program 11/200705/2008 Geographic Distribution of Sites Regional aggregation of self-assessment data 4/200811/2008 Online self-assessment tool; collaboratives aggregating selfassessment data In total, 87 LHDs used the LHD self-assessment tool. 3 NACCHO Scoring Tools 4 NORC Evaluation • In December 2007, NACCHO contracted with NORC to conduct an evaluation of the Operational Definition Prototype Metrics and determine their relevance and importance for accreditation. • Specifically, NACCHO asked NORC to focus on: Round 2 – – – – Round 1 5 Usability (ease of use) Clarity Relevance of metrics to standards Importance to voluntary national accreditation process 6 Findings Related to Health Department Size NORC Research Design • Interviews on usability and clarity of metrics – Round 1 & Kansas Demo Sites (n=6) – Round 2 Demo Sites (n=12) • Survey on usability and clarity of metrics – All Demo Sites (n=83) – Asked respondents to rate each indicator on 4point scale: Very Easy to Use Somewhat Easy to Use Difficult to Use Very Difficult to Use • Survey on relevance and importance of tool on voluntary accreditation system 7 Findings Related to Rurality of Health Department Essential Service Rural (n=36) Not Rural (n=38) I 1.95** 1.46 II 1.49** 1.22 III 1.92** 1.45 IV 1.87** 1.43 V 1.86** 1.45 VI 1.77** 1.29 VII 1.85** 1.42 VIII 1.67** 1.25 IX 2.05** 1.53 X 2.12** 1.46 Essential Service Small (n=28) Not Small (n=46) I 1.94** 1.56 II 1.51** 1.24 III 1.96** 1.51 IV 1.90** 1.50 V 1.96** 1.46 VI 1.87** 1.31 VII 1.98** 1.43 VIII 1.68** 1.32 IX 2.13** 1.59 X 2.18** 1.55 ** p <0.01 8 Qualitative Findings • LHDs may not have adequate workforce to go through the process of capacity assessment (and therefore accreditation) or to meet all the indicators. – Low pay makes it difficult to recruit and retain an adequate workforce. – Small and rural health departments might face challenges in building a qualified and certified workforce. – Even though an agency might have skilled and knowledgeable workers, there are “not enough bodies to do it all.” ** p <0.01 9 Qualitative Findings 10 Qualitative Findings • Smaller LHDs might not have health planners, statisticians, and epidemiologists on staff. • Many rural LHDs are headed by nurses who might not have the training on some complex management issues that might facilitate the selfassessment process. • Concern was expressed about standards that required collaboration with academic institutions. – There may not be universities easily accessible to health departments in rural areas. – “Research and academia are over my head.” 11 • Small LHDs might need to rely on providing direct services to generate revenue to meet local needs. These LHDs have not followed public health’s move away from direct services. • Laboratory capacity, sophisticated disease reporting systems, and health promotion programs may be difficult. • Rural LHDs may face other infrastructure challenges, such as spotty cell phone coverage that limits available modes of communication. 12 Rural Public Health Accreditation Conclusions • Rural LHDs present a unique set of needs and motivations for accreditation • Inadequate fiscal and human resources identified as major barriers • Potential strategies for implementing a national accreditation system included multi-level or “tiered” approaches • Educating HD staff and policy makers are key strategies for rural LHD accreditation • Accreditation can be used a tool to communicate the functions of public health • Funding and improved capacity and quality of services were identified as top incentives 13 Questions Please contact: Michael Meit, MA, MPH Deputy Director Walsh Center for Rural Health Analysis NORC at the University of Chicago 4350 East West Hwy, Suite 800 Bethesda, MD 20814 PH: 301-634-9324 Fax: 301-634-9301 Email: meit-michael@norc.org 15 14