Zell/Lurie Real Estate Center Fall Members’ Meeting Wednesday and Thursday, October 29-30, 2015 The Fall 2015 Members’ Meeting began with an exceptional dinner Wednesday evening for Zell/Lurie Research Sponsors, Executive Committee members and special guests at The Barnes Foundation, Philadelphia’s treasure. After dinner, they toured the collection privately. The daylong meeting on Thursday was at The Inn at Penn on the campus of the University of Pennsylvania. That morning, during a continental breakfast, mentors met with their student mentees, who signed up for the Zell/Lurie Career Mentor Program. The new meeting format included four breakout sessions within the main four panel discussions. Joe Gyourko, Nancy A. Nasher and David Haemisegger Director of the Center, gave the State of the Center report, followed by a review of alumni and member initiatives by Asuka Nakahara, Associate Director of the Center. Panel one, Is It Really Different This Time? What Do Users of Real Estate Really Want?, moderated by Asuka Nakahara, welcomed panelists Dan Cummings, Managing Director of Real Estate, Harvard Management Company; Marilyn Taylor, Dean and Paley Professor, The School of Design, University of Pennsylvania; Janice Madden, Professor of Regional Science, Sociology, Urban Studies, and Real Estate, The University of Pennsylvania; and Timothy J. Naughton, Chairman and CEO, AvalonBay Communities. The trend over the last several years has been for renters and owners to settle in urban areas, working in shared spaces and living in small apartments. The panelists agreed this influx to the cities was fueled mainly by Millennials, those aged 20 to 35, and they wondered what would happen to these architectural designs when this demographic moves on to marriage and children. “Needs and notions change,” said Naughton. “The notion of live/work/play is a concept that has become blurred and anything from a space and design standpoint needs to respond to that. Millennials are willing to make tradeoffs to have flexible spaces and the amenities they want.” Madden said the delay of marriage and parenthood has changed housing expectations and desires. “Singles are buying,” she said. “But they’re more likely getting married in their 30s, and there is a repositioning of what housing needs are as you get married and have kids.” Taylor explained that although architects and brokers expected the “micro unit” trend to grow in New York City and elsewhere, it hasn’t taken off. “Building micro units is nearly as expensive as building larger apartments because you need to build common social areas,” Taylor said. “What is trending is shared space and co-working that is tech-served and time-insensitive. In the short term, designing for flexibility and for the experience—rather than for the building itself—is where the money is to be made.” Cummings agreed that there has been a change in how we all do our work. “There is a need for less space and for downsizing,” he said. “There is a demand for creative office space and an opportunity there.” “For all of you who are trying to provide for the experience … part of the product is the services provided. How might this continue to evolve?” asked Nakahara. Each panelist agreed that the way to meet evolving demand is by continuing to provide flexibility and convenience while staying up-to-date with ever-changing technology—by understanding their clients and responding to what they want and need. “Real estate will become the container for activity and will need to be productive, creative and entertaining,” added Taylor. The new feature of the meeting was the breakout sessions, with members sorted into various cohorts. The plan is for these groups to remain together throughout the upcoming meetings, to develop networking and support relationships. For example, one cohort gathered for a discussion on How Technology is Changing the Landscape of Commercial Real Estate: Leasing, Operations and Business Intelligence, moderated by Brendan Fitzgerald Wallace, Founder, Grey Wolf, with Justin Alanis, Co-founder and CEO, Rentlytics; Michael Mandel, Co-founder and CEO, CompStak; Andrew Flint, Global Head of Business Development, VTS; and Riggs Kubiak, Founder and CEO, Honest Buildings. Wallace opened the session by asking, “The real estate industry spends very small amounts on data and tech compared to others. Real estate hasn’t really changed, although it is starting to. Why has it been so late in adopting? What’s happened to drive change?” The panelists agreed that real estate is a complicated industry and requires nuanced solutions when changing entrenched ways of conducting business. “It takes people from the inside [each panelist began his career in real estate] to see an opportunity and bring it out,” said Kubiak. “The rapid adoption of the Internet and use of smart phones and the start of businesses like ours is what is changing things.” The push to create interconnected business systems that can communicate is another difference, said Flint, “and the fact that everyone is mobile and needs to be mobile means that real estate technology is here to stay.” Each business represented offers what Wallace called “enablement tech,” versus the disruptive technology formerly promoted by Silicon Valley start-ups. “These businesses help their clients do what they already do, just better. They use the cloud or tech or analytics to help people do things better, and that requires industry insiders,” Wallace said. “Once you sell it, how do you work with the owner to ensure the team uses it?” he asked. “I just asked brokers to do online what they were already doing offline,” Mandel explained. “The key is going to those who have the need, and showing them how you can make their work better.” Alanis agreed. “You find a strategic way of selling the platform to those with the need,” he said. “You show the site to those who need the data so that it becomes compelling to use the software, and they will see that unifying everything is 10 times better than their current workflow.” The panelists all said they want to make their platforms easy for real estate practitioners to use. Flint suggested that by bringing senior-level people on board, pushing automated alerts and data within their portfolios, would help bring in others. “It has to make their lives easier and we provide enablement across the board for executives to get insight for those on the ground,” Flint added. Wallace wondered about the unconventionality of getting current clients to invest. All agreed, this strategy simply makes good business sense. Alanis said investing “makes them more invested in the platform and provides a feedback loop. Real estate investors want a good stable business to invest in and get a good return from.” Kubiak said current clients who invest understand the nuances of the real estate business and can help expand their business. “Those strategic investors can be powerful, especially if they recognize what it takes to build a tech company in addition to real estate,” he said. In answer to a question from the audience, Flint said he believes the “enablement tech field” is in its early stages and has “barely scratched the surface. We’re starting to connect to other systems now … not disrupting the industry right now, but when our systems start to talk to each other, it will get interesting,” he said. “And once the real estate industry starts to think that their business is built around technology, that changes everything,” added Kubiak. “The real estate companies investing early will have the advantage.” Mandel added that, eventually, “Everyone will have access to the same information in some way. Investors will get more creative and opportunistic, and that will require transparency, creativity and accountability, bringing real estate pros to move to a higher level.” The Perspectives on International Event Risk panel was moderated by Jeremy Siegel, Russell E. Palmer Professor of Finance at Wharton, with panelists Ronald Temple, Managing Director, Lazard Asset Management; and Torsten Slok, Chief International Economist, Deutsche Bank. Temple and Slok each presented a slide show detailing global events that can impact the real estate industry or pose a risk to it. According to Temple, real growth in the United States has been “impressive” since 2008, “considering we’ve been dealing with de-leveraging, widening inequality and rising regulation. Household net worth is 26 percent above the pre-crisis record … with almost $100 trillion of household assets. We are still the richest country in the world.” He continued, using charts and graphs, to illustrate that middle class balance sheets have not yet recovered and the gap continues to grow between those with the most and those with the least. “The good news is that the recovery will broaden out to the middle class within the next five years, which would imply an 11-year recovery,” he said. “We need 10.7 million new jobs to return to the pre-recession number of jobs. I see no urgency for the Fed to raise rates.” Temple then discussed China, noting that China’s growth rate will be cut in half. Its economy has changed from a manufacturing to a service-oriented economy and its labor force has become less competitive. “The country’s cheap labor helped grow the economy by bringing in foreign businesses. As their wages went up, businesses went elsewhere. Even the interior of the country is no longer inexpensive relative to many other countries, including Mexico, Thailand and the Philippines.” Temple said that pollution has grown, with unacceptable air quality and contaminated soil. Land prices are high. That said, he doesn’t think China is “a disaster waiting to happen.” Torsten Slok then shared his views, along with a slide presentation. For the most part, Slok agreed with Temple about the health of the U.S. balance sheet in relation to other countries. He added that the U.K. is relatively advanced, adding his prediction that both the dollar and the pound would appreciate. China, however, offers a “fairly worrying picture,” even though the residential property market is picking up. The government stepped in to keep the housing market afloat, and their non-performing loan rates are lower than that in the United States. “The [Chinese] government has things under control,” he said. Corporate debt is up in China, Turkey, Chile and Brazil and that is important. Slok said he is “watching it.” The day’s capstone panel was Investing Your Own Versus Other People’s Money: Does it Make a Difference Today?, moderated by Peter Linneman, Sussman Professor Emeritus of Real Estate, The Wharton School, with Jack Chandler, Global Head of Real Estate, BlackRock; Ron Pressman, CEO Institutional Financial Services, TIAA-CREF; Harrison LeFrak, Vice Chairman, LeFrak Organization; and Jonah Sonnenborn, Managing Director, Head of Real Estate, Access Industries. This panel was designed to explore the different real estate investment approaches taken by two men responsible for investments made on behalf of two private families and by two who manage the funds of millions of individual investors. Overall, the consensus was that investing requires operating with integrity and transparency. “We always put clients first… we exist to serve best interests of our clients, and we reinforce that culture over time and make prudent investments with good longterm outcomes,” said Pressman. Chandler agreed. “Never view investors as commodities … clients have a mission just like we do. They are not just the source of money flowing in. They are human beings.” When asked how they would approach investing if it were 2008 again, Chandler replied that BlackRock would hold back from making real estate investments if necessary. “We would just say ‘No, thank you,’ and wait.” Pressman agreed that TIAA-CREF would look at the relative value of real estate to other investments. “We may still have some money being put to work, but not across the board … if it was high quality [property] that we thought could absorb a downturn, we might invest.” LeFrak and Sonnenborn agreed that they approach their investments in the long-term and would wait out a downturn. Then Linneman asked, “Is it June 2008 now? How do you feel now?” No one on the panel felt today’s markets are like 2008. There are problem areas, and they are avoiding them. “We’re rotating capital out of markets we think are problematic now,” said Pressman. “We’re in the 7th inning of a stable game.” LeFrak agreed. “I don’t think it’s 2008 again. People aren’t buying real estate expensively with hope of selling it soon more expensively. Most expensive purchases now are those who want to keep it.” While Sonnenborn said some investors are looking to quickly double their money, he is focused on strategic purchases. “We’re being selective in terms of new opportunities, looking at select office and residential properties.” Linneman ended the panel by asking each man to complete the statement: “You’ll know the end is near when …” LeFrak and Sonnenborn said they would know when there is a loosening of underwriting standards, and “when smart people start doing dumb things” (Sonnenborn). Pressman agreed and added, “When construction rates start to accelerate and interest rates kick up, ending the ability to get cheap money.” Chandler ended the day with a joke: “When five Uber drivers in a row tell you about the great real estate deal they’ve gotten.” The Spring Members’ Meeting of the Zell/Lurie Real Estate Center at Wharton will be Wednesday evening and Thursday, April 28-29, 2016 at The Rittenhouse in Philadelphia.