38TH Forum on FRANCHISING ANNUAL FORUM ON FRANCHISING Forum on FRANCHISING Forum on FRANCHISING The Soul of Franchising October 14-16, 2015 Sheraton New Orleans Hotel New Orleans, LA Dear Colleagues and Friends: Don’t miss the 38th Annual Forum on Franchising in New Orleans on October 14-16, 2015. The Forum on Franchising’s annual three-day conference, this year in New Orleans, offers the best in franchise educational programs and collegial social events. CLE and networking opportunities are unparalleled. You can find all the details about this year’s program in one of the world’s most iconic cities at the online meeting website or on the Forum’s mobile app, both now available. We look forward to seeing y’all in New Orleans! Program Co-Chairs: Andrew Loewinger Nixon Peabody LLP Tami McKnew Smith Moore Leatherwood LLP HOTEL RESERVATIONS The Forum on Franchising has negotiated a special room rate of $229 per single/double room at the Sheraton New Orleans Hotel. A 13% sales tax will also apply per night. You may call the hotel directly at 504-525-2500. Be sure to mention the ABA 2015 Forum on Franchising Meeting or register online at bitly.com/fr15-sheraton. We have reserved a limited block of rooms through September 21, 2015. After this date, the hotel will assign rooms on a space available basis. All changes and cancellations to hotel reservations must be made within 72 hours of the scheduled day of arrival to avoid a one night's cancellation charge. For more information and online registration, go to the meeting website: ambar.org/souloffranchising INTENSIVES AND PLENARIES Intensive #1 Fundamentals of Franchising This program provides a comprehensive overview of franchise law for those who want a thorough introduction to this field, as well as those who want a refresher on one or more areas of franchise law practice. Join our top-notch experts who will present on structuring a franchise, disclosure and registration requirements, defining and protecting a franchise system’s intellectual property, franchise relationship laws, antitrust considerations, representation of franchisees, and international topics. Each attendee will receive a copy of the new 4th edition of The Fundamentals of Franchising. Corby Anderson, Nexsen Pruet Chris Bussert, Kilpatrick Townsend & Stockton LLP Leslie Curran, Plave Koch PLC Ron Gardner, Dady & Gardner, P.A. Allan Hillman, Kern and Hillman LLC David W. Oppenheim, Greenberg Traurig LLP Will K. Woods, Baker & McKenzie LLP Intensive #2 International Franchising 201 The pace of international expansion continues to accelerate for franchisors worldwide. This intensive program will provide an interactive forum for the discussion of the most salient issues faced by franchisors in their international expansion. The panel will cover such bedrock issues as deciding to go international; structuring the international franchise transaction; securing intellectual property protection; identifying and addressing local laws (including data privacy and competition); and working with local counsel. The program will also provide an opportunity for in-depth discussion of selected topics through interactive roundtables with the speakers and for discussion with non-US counsel on regional issues of interest to the attendees. Each attendee will receive a complimentary copy of their choice of one of the following two books published by the Forum on Franchising: The Fundamentals of International Franchising (Second Edition) or the recently updated International Franchise Sales Laws (Second Edition). Susan Upton Douglas, Fross Zelnick Lehrman & Zissu, P.C. Marco Hero, PF&P Rechtsanawalte Kerry Olson, International Dairy Queen, Inc. Larry M. Weinberg, Cassels Brock & Blackwell LLP (Moderator) Tuesday Night International Dinner All intensive international program registrants from the U.S. and around the world are invited to begin their NOLA Forum experience at a wonderful New Orleans restaurant for Tuesday night dinner and networking, in a relaxed setting. This complimentary dinner is for international intensive registrants only. Intensive #3 Corporate Counsel Summit: Managing the Franchise System Join your in-house colleagues for a lively and instructive conversation led by an outstanding group of in-house lawyers from companies of various sizes and in different industries. This unique program is a mustattend for corporate counsel - a rare opportunity for an open forum on managing the legal issues and needs of a franchise system from the inside. One hour will be devoted to ethical issues, specifically the attorney-client privilege in a corporate environment and the impact of the Rules of Professional Responsibility mandating the protection of client confidences. (Corporate Counsel Only) [Ethics Credit requested] Other topics will include: • Franchise relations and compliance – developing and maintaining compliance programs, e-disclosure, impact policies, encroachment and best practices in compliance • Working with outside counsel – managing outside counsel and alternate fee arrangements • Franchise administration – due diligence, transfers, assignments and renewals Nancy G. Gourley, LQ Management LLC Michael S. Levitz, The Haagen-Dazs Shoppe Company, Inc. Jeremy Liebman, Shelf Genie Alison C. McElroy, Lift Brands, Inc. (Moderator) Marc Merriweather, Wyndham Worldwide Corporation Plenary #1 Annual Developments The Forum’s signature event! Join your colleagues for a thoughtful, comprehensive and lively review of the year’s key judicial and legislative developments affecting franchising and distribution. Fredric A. Cohen, Cheng Cohen LLC Peter C. Lagarias, Lagarias & Napell, LLP Plenary #2 Franchising Reconsidered: Will the NLRB Fundamentally Change the Franchise Industry? The NLRB Office of General Counsel has authorized issuance of complaints against a well-known franchisor and its franchisees for alleged violations of employees’ rights under a joint employer theory. Underlying these complaints is a theory in The Fissured Workplace of the employment relationship that challenges the franchise model and expands the principles of vicarious liability. Is there merit in these claims? Come hear our speakers discuss the substantive grounds for treating franchisors as co-employers of their franchisees’ employees. Richard F. Griffin, Jr., General Counsel, U.S. National Labor Relations Board Eric H. Karp, Witmer, Karp, Warner & Ryan LLP (Co-Moderator) Jonathan Solish, Bryan Cave LLP (Co-moderator) Dr. David Weil, U.S. Department of Labor Wage and Hour Administrator WORKSHOPS W-1 Data Breach: Now What Your franchisor or franchisee client discovers that a hacker may have accessed its computer system and downloaded or compromised sensitive customer and employee data. This panel will discuss actions to remedy the breach; secure electronic systems; assess the extent of the breach; communicate with affected customers, vendors and governmental authorities; and minimize long-term exposure and potential claims by third parties. This workshop will emphasize the complexities of these issues in a multi-tier franchise system, where data may exist in multiple locations or may be controlled by third parties, and where data ownership is unclear. Genevieve Beck, International Dairy Queen, Inc. Erin Nealy Cox, Stroz Friedberg Jim Goniea, Wiggin and Dana LLP W-2 Pressure Points in Franchise Litigation Franchise litigation and arbitration require careful thought and planning, as well as agility. This mid-level workshop will discuss methods to identify, create or react to pressure points during litigation. As a case progresses, pressure points will develop that require a change in strategy or present an opening for resolution. These opportunities often occur during different stages in a case: before litigation begins or the filing fee is paid; during a status conference with the court or arbitrator; when a key deposition is taken; after filing a motion for summary judgment or summary disposition; or on the eve of trial or the final hearing. Join our experienced trial lawyers in exploring strategic turning points in a franchise case. Deborah S. Coldwell, Haynes and Boone LLP Michael Einbinder, Einbinder & Dunn LLP W-3 Stop the Bleeding: Affirmative Injunctive Relief and Other Non-traditional Remedies A franchisee sells unauthorized brands; refuses to comply with system standards; receives a termination letter; sets up a rogue website; or ignores the franchisor’s rights of first refusal. A franchisor encroaches on a franchisee’s territory; ends financing arrangements; or withdraws products from the system. Litigation may ultimately provide a remedy, but in the meantime, damage intensifies. Preliminary injunctive relief to maintain the status quo during litigation is widely used. Less appreciated is the proactive use of injunctive relief or other available remedies to force affirmative pre-trial actions that may abate continuing injury. This panel will discuss the proactive use of injunctive relief in the context of franchise litigation. Christina Fugate, Ice Miller LLP Art Kaufman, Hahn Loeser and Parks LLP Peter Silverman, Shumaker Loop & Kendrick W-4 Who Owns the Goodwill in a Franchise? Do the franchisor and the franchisee both have “goodwill” in the business? This issue often takes center stage when a franchise relationship ends, with the franchisor and the franchisee each claiming intangible assets of the business. How are the interests of the franchisor and the franchisee determined? Can and should the franchise relationship be structured to balance the rights of the parties in operational goodwill? The panel will address the legal, equitable and accounting principles, as well as judicial approaches, that inform the discussion. The panelists will also address these issues in context of transfers and conversion franchising. Michael Gray, Gray Plant Mooty Nicole Liguori Micklich, Garcia & Milas W-5 How Far up the Ownership Chain Can Liability Go? Claims Against Franchise Investors Venture capital and private equity (VC/PE) firms are increasingly investors in, or outright owners of, franchise businesses, as franchisor or multi-unit franchisee. The interests of VC/PEs are potentially in tension with the interests of franchisors and franchisees. The issue becomes more complex if VC/PE representatives become intimately involved in the everyday operations of the franchise system. This workshop examines the legal obligations of VC/PE franchise investors, potential claims against VC/PEs, and defenses to these claims. Elliot Ginsburg, Garner & Ginsburg, P.A. William K Whitner, Paul Hastings LLP W-6 The Fallout Eight Years After Leegin: When and Where Can Franchisors Fix the Prices Charged by Franchisees? The Supreme Court appeared to write the death knell of franchisee discounting independence when it jettisoned the rule of per se illegality for minimum resale price maintenance in Leegin Creative Products, Inc. v. PSKS, Inc. As Leegin has matured, has the prediction come to pass, or were rumors of the demise of franchisee discounting premature? This program will consider the effects of Leegin and its progeny in the franchise industry. The panel will consider, among other things, state judicial and legislative actions that adopt, reject or narrow Leegin; franchisees’ success in using Leegin’s evidentiary plus factors in Rule of Reason claims; and past and potential future Congressional efforts to reverse Leegin. Allan Hillman, Kern & Hillman LLC Michael K. Lindsey, Steinbrecher & Span LLP W-7 Finders Keepers, Losers Weepers: Using Another’s Intellectual Property – A Review of Legal Issues, Opportunities and Risks W-10 Global Dispute Resolution Intellectual property -- patents, trademarks, copyrights and trade secrets -- is critical to every franchise system. Trademarks create brand recognition; copyrights protect creative works and business materials; and patents and trade secrets protect proprietary inventions, products, and designs. However, intellectual property rights do have limits. Patents expire; trademarks can be abandoned; copyrights may fall into the public domain; and trade secrets may become publicly known. In certain circumstances, it might be possible for others to use that intellectual property without the owner’s permission. But when? Is it worth the potential risk? This workshop will explore the legal issues, opportunities and risks that franchisors and franchisees should consider in deciding whether to use another’s intellectual property. William Bryner, Kilpatrick Townsend & Stockton LLP David Gurnick, Lewitt, Hackman, Shapiro Marshall, & Harlan Franchise systems are increasingly international, and so are international franchise disputes. Many, if not most, international franchise agreements provide for arbitration, but an approach short of legal process may be more effective. Depending on the nature of the dispute, negotiation or mediation may achieve a more practical result than arbitration. The panel will address the effective use of negotiation, mediation and arbitration in international disputes. What are typical topics of dispute; when are formal or informal legal approaches fruitful avenues of resolution; what are the local factors, including local laws and regulations, that affect the resolution of the dispute; and what are the basics of mediation and arbitration, including the advantages and disadvantages of each? Rossell Barrios, Goldman Antonetti & Cordova LLC Pascal Hollander, Hanotiau & van den Berg James M. Susag, Larkin Hoffman Daly & Lindgren Ltd W-8 Rescission: The Annulment of a Franchise Marriage W-11 What’s Buried in the Archive? Current Issues in E-Discovery W-9 Convincing the Factfinder: Strategic Trial Techniques for Franchise Counsel W-12 Who Is Responsible When the Brand Falters? The unwinding of a franchise marriage is rarely simple. This workshop addresses the key components and practical implications of rescission, and its counterpart restitution, under varying state statutes and common law. The panel will also provide an analysis of state statutes and review judicial and administrative approaches to implementing rescission and restitution. Julie Lusthaus, Einbinder & Dunn LLP Rochelle Spandorf, Davis Wright Tremaine LLP Theresa D. Koller, Cline Williams Wright Johnson & Oldfather LLP Presenting a franchise case in the best light is a continual challenge to franchise litigators. In this intermediate workshop, seasoned litigators will offer advice, experience and best practice techniques for strategically structuring and presenting your case at trial. Against a backdrop of three of the most prevalent franchise disputes (those involving pre-sale disclosure violations, termination, and non-competition claims), this session will highlight each side’s strategies. From developing an effective theme for franchisor or franchisee, selecting and ordering witnesses, dealing with adverse facts, voir dire, and effectively using technology, you will gain valuable insights on convincing the factfinder to hand down a judgment, return a verdict, or issue an arbitration award in your favor. John Holland, Dady & Gardner PA Leslie Smith, Foley & Lardner LLP With the ever-increasing complications involving electronically-stored information (ESI), the proper terminology for discovery requests, methods of production, risks of inadvertent disclosure and similar issues can confound even seasoned litigators. This workshop will review current issues in e-discovery, offer best practices, and address impending amendments to the Federal Rules of Civil Procedure, including changes regarding proportionality and cost-shifting. Joseph S. Goode, Pia Anderson Dorius, Reynard & Moss LLC Michael Joblove, Genovese Joblove & Battista PA The actions of the franchisor or a franchisee, or even external factors, may tarnish the brand image or create a public relations nightmare – sometimes catastrophically. When the brand falters, who can be held liable? A franchisor might be too slow or unresponsive to changing consumer tastes, new technology, a change in the regulatory environment, or competition, or be caught in the negative light of a misbehaving executive. A foodborne illness outbreak or questionable behavior by one franchisee (or its employees) could also impact the entire system. This workshop will address the potential liability of franchisor and franchisee for loss of brand value and reputation in these difficult situations. Robert A. Lauer, Haynes and Boone LLP Stephanie Russ, Mullin Russ Kilejian PC Stéphane Teasdale, Dentons Canada LLP W-13 Ethical Risks in Cyberspace Franchisors, franchisees and law firms are increasingly using portable devices and storing data in the cloud. But practicing law in cyberspace and using cloud storage may trigger unappreciated ethical risks, including threats to the attorney-client privilege, potential violations of the Rules of Professional Responsibility, and could potentially implicate the Foreign Corrupt Practices Act. What are the risks, and how can they be avoided? These issues, and related ethical opinions issued by various state bars, will be discussed. Regina Amolsch, Plave Koch PLC Trishanda Treadwell, Parker Hudson Rainer & Dobbs LLP W-14 Drafting and Negotiating Challenging Provisions in Franchise and Development Agreements This workshop will discuss drafting and negotiating key and challenging contract provisions, from both a franchisor and franchisee perspective. The discussion will include common approaches to negotiating these provisions (either for an individual franchisee/developer or in systemwide negotiations), including what franchisor counsel and franchisee counsel (or franchisee association counsel) typically want and might be able to give, and drafting to balance franchisor and franchisee positions. The workshop will also consider how negotiated changes affect FDD disclosure. In addition to a discussion of commonly negotiated provisions, the workshop will consider approaches for drafting challenging provisions such as transfers to trusts/trust ownership; marital or business divorces; and guarantee limitations. Elizabeth Dillon, Gray Plant Mooty Susan Tegt, Anytime Fitness Leonard D. Vines, Greensfelder Hemker & Gale W-15 Walking the Line: Best Practices for Advising Franchise Clients on Avoiding Employment Risks Emerging theories of employment and vicarious liability profoundly challenge the franchisee-franchisor relationship. This program will explore practical solutions and “best practices” for minimizing a franchisor’s potential exposure for employment law claims (including “joint employer” claims) and vicarious liability claims based on a franchisor’s employment and safety advice to its franchisees. In these uncertain times, what employment and safety advice can a franchisor provide to its franchisees? Should it be binding or a mere “recommendation”? Or should a franchisor avoid the area entirely? How much control can a franchisor assert, where should that control be asserted, and where should a franchisee be left on its own? Can a franchisor ensure brand uniformity under these constraints? This workshop will explore potential methods a franchisor can use to make sure that its franchisees are aware of employment statutes and regulations without creating exposure for itself. Susan Grueneberg, Snell & Wilmer LLP James Shrimp, High Swartz LLP Chris Wallace, Choice Hotels International Inc. W-16 Fundamentals 201: Drafting the Six Most Challenging Items in the FDD Which of the 23 FDD Items consistently present the most challenges to draft? Which garner the most comments from state regulators, and which present the most risk to franchisors? What are the “best practices” for how franchise compliance counsel should cope with them? This workshop will feature experienced franchisor counsel, franchisee counsel, and a state regulator who will identify and provide guidance on drafting; risks of faulty drafting; and red flags that state franchise regulators use to identify these provisions. Applicable standards for materiality and anti-fraud provisions under state law will be used to illustrate risks. The workshop will also examine relevant case law to provide drafting guidance. Michelle Webster, WA Department of Financial Institutions Keith Kanouse, Kanouse & Walker PA Dawn Newton, Donahue Fitzgerald LLP W-17 Life in the Fast Lane: Electronic/Mobile Pay Programs and Data Privacy Standards Mobile transactions are growing exponentially, and many franchisors and franchisees are using smartphones and tablets to process customer payments. What laws govern these transactions? The panel will discuss the legal issues a franchisor must consider before implementing a mobile payment system, potential IP infringement issues, the role of the PCI Data Security Standard (PCI DSS), varying state and industry standards, vicarious liability issues regarding customer data and unauthorized charges, and privacy concerns. The program will also address best practices for franchisor and franchisee compliance. Finally, it will provide an overview of mobile payment software (Apple Pay, Square, PayPal Here, GoPayment, etc.). Carol Anne Been, Dentons US LLP Brian Carroll, Level Up Keri McWilliams, Nixon Peabody LLP W-18 Is Your System Compliant? Recent Changes and Hot Issues in Federal and State Franchise Regulation Hear from franchise regulators and experienced private practitioners on trends in franchise registration, disclosure, and enforcement, as well as new initiatives on the horizon. This program will address implementation of the new NASAA Multi-Unit Franchise Commentary and best practices and pitfalls concerning registration and disclosure compliance. The panelists will discuss developments in electronic filing and the anticipated commentary on financial performance representations being developed by NASAA. Dale Cantone, Maryland Attorney General’s Office Martin Cordell, Washington State Deparment of Financial Institutions Warren Lewis, Akerman LLP Felicia N. Soler, Kaufmann Gildin & Robbins LLP W-19 The Devil’s in the Details: International Disclosure Laws This workshop will identify jurisdictions with franchise disclosure laws and examine their broad applicability to franchising and distribution arrangements. The experienced panel will discuss the scope and nature of disclosure obligations, and timing and mechanics of delivery. And it will examine tricky issues international franchise practitioners often face – must franchisors provide disclosure before a letter of intent is signed or a deposit paid? Should a franchisor use a uniform international disclosure document or country-specific disclosure documents? What are the best practices for using financial performance representations where there is little or no regulatory guidance? How should franchise counsel assess the risk of over- or under-disclosure where the disclosure requirements are vague? The workshop will also address recent developments and whether there is a duty to disclose in jurisdictions governed by civil code instead of common law. Mark Forseth, Marriott International, Inc. Stephen Giles, Norton Rose Fulbright Tao Xu, DLA Piper W-20 Structured Workouts: Franchisor Strategies for Dealing With the Financially Challenged Franchisee W-22 All Over the World: Mastering International Franchise Agreements This program will explore innovative options for franchisors dealing with a financially-stressed franchisee outside of bankruptcy. It will provide insights from both the franchisee/debtor and franchisor perspectives on how to achieve the most positive result possible in circumstances where alternatives may be termination, litigation and/or a franchisee bankruptcy. The panel will explore strategies through different forms of structured workouts as alternatives to a traditional bankruptcy filing. It will also examine the respective rights and interests of creditor parties (taxing authorities, secured lenders, secured/unsecured creditors, franchisor, landlord) and the franchisee/debtor and explore the benefits, difficulties and pitfalls associated with different forms of non-bankruptcy workouts, including how such workouts compare to a Chapter 11 filing. Jason B. Binford, Kane Russell Coleman & Logan PC Robert F. Salkowski, Zarco Einhorn Salkowski & Brito P.A. Andra Terrell, Luxottica Group S.p.A. Master Franchising remains one of the preferred methods for international expansion. Yet, it raises structural and operational issues. This workshop will provide a deep dive into both the basic and more subtle issues arising from master franchise relationships. The panel will address how to structure the relevant agreements and relationships; special drafting issues for key contract provisions (e.g., term, development obligations, controlling subfranchisees, and post-termination obligations); and other franchisor and master franchisee obligations. It will also address critical issues that arise when a master franchise agreement is used in a multi-jurisdictional transaction. Ann Hurwitz, Baker & McKenzie LLP Dominic Mochrie, Osler Hoskin & Harcourt LLP John Pratt, Hamilton Pratt W-21 Franchisors are increasingly targeting and attracting larger, sophisticated developers and multiple unit franchisees. Dealing with multiple unit franchisees presents unique challenges. This workshop will focus on transactions and relationships between the well-capitalized multi-unit franchisee and the franchisor focused on growth through multi-unit franchising. The workshop will also consider strategies for attracting these franchisees, applicable registration and disclosure law exemptions, and drafting the FDD and franchise documents in a manner that reflects the franchisee’s increased bargaining power. The program will also examine the influence and impact large franchisees may have on a franchise system. Maral Kilejian, Mullin Russ Kilejian PC Tony Marks, Bryan Cave LLP Gerald C. Wells, Dessange Group Fair or Foul? Use of Guest Surveys and Customer Feedback Customer feedback and reviews play a huge role in determining the success (or failure) of a brand or business. Franchisors use instant communications to maintain contact with and solicit feedback from their customers via guest satisfaction surveys and other feedback methods, both to enhance the brand and to identify potential problems. This phenomenon is especially important to franchising, where uniformity of brand experience is crucial. This workshop will focus on the use of guest surveys and customer feedback from internally managed programs in evaluating a franchisee’s performance, and in making termination/nonrenewal decisions. The panel will consider the appropriate standards for using survey feedback in performance or termination decisions; how the concept could be used under different forms of franchise agreements; whether franchisors should include customer feedback standards in their franchise agreements; the current state of the law regarding use of surveys as a basis for termination; the impact of state relationship laws; and how franchisees might challenge decisions based on feedback or survey data. The panelists also will offer “best practices” in using guest surveys. Ronald T. Coleman, Jr., Parker Hudson, Rainer & Dobbs LLP Robert Einhorn, Zarco Einhorn Salkowski & Brito P.A. Kathy Kotel, TGI Friday’s Inc. W-23 W-24 Franchising to Large and Sophisticated Franchisees: A Whale of an Opportunity or the Elephant in the Room? Your Ad Here: The in Social Media Perils and Rewards of Advertising Social media is a powerful tool, offering opportunities for targeted, direct promotion. The panel will discuss best practices for franchisors and franchisees in advertising on social media, as well as the associated risks. What is effective and what may be counterproductive? When does advertising become spam? The laws that constrain the use of social media, including recent developments in anti-spam and anti-texting laws in the United States and Canada, will be explored, as well as franchisors’ implementation of social media policies as they affect franchising. Bruno Floriani, LaPointe Rosenstein Marchand Melançon LLP Ama Romaine, Hilton Worldwide Clay Tilllack, Schiff Hardin LLP PROGRAM SCHEDULE Tuesday, October 13 7:00PM-10:00PM Dinner for participants of International Franchising 201 Intensive Only Wednesday, October 14 7:00AM-5:00PM Forum Registration 11:00AM-5:00PM Forum Intensive Programs: I-1 Fundamentals of Franchising 12:00PM-5:00PM Forum Intensive Programs: I-2 International Franchising 201 I-3 Corporate Counsel Summit: Managing the Franchise System (Corporate Counsel Only) 5:00PM-6:30PM Welcome Reception 7:00PM-10:00PM Newcomer’s Event 7:00PM-10:00PM Restaurant Rounds Thursday, October 15 7:00AM-5:00PM Forum Registration 7:00AM-8:15AM Women’s Caucus Breakfast (fee) 7:00AM-8:30AM Continental Breakfast 8:30AM-10:00AM Plenary Session #1 Annual Developments 10:15AM-11:30AM Concurrent Workshops W-1 Data Breach: Now What? W-2 Pressure Points in Franchise Litigation W-7 Finders Keepers, Losers Weepers: Using Another’s Intellectual Property - A Review of Legal Issues Opportunities and Risks W-12 Who is Responsible when the Brand Falters? W-15 Walking the Line: Best Practices for Advising Franchise Clients on Avoiding Empoyment Risks W-16 Fundamentals 201: Drafting the Six Most Challenging Items in the FDD W-22 All Over the World: Mastering International Master Franchise Agreements 10:00AM-2:00PM Guest/Spouse Event at the National WWII Museum 11:30AM-12:45PM Networking Lunch 11:30AM-12:45PM Diversity Lunch 12:45PM-2:00PM Concurrent Workshops W-3 Stop the Bleeding: Affirmation Injunctive Relief and Other Non-Traditional Remedies W-9 Convincing the Factfinder: Strategic Trial Techniques for Franchise Counsel W-10 Global Dispute Resolution W-14 Drafting and Negotiating Challenging Provisions in Franchise and Development Agreements W-17 Life in the Fast Lane: Electronic/Mobile Pay Programs and Data Privacy Standards W-18 Is Your System Compliant? Recent Changes and Hot Issues in Federal and State Franchise Regulation W-20 Structured Workouts: Franchisor Strategies for Dealing with the Financially-Challenged Franchisee 2:15PM-3:30PM Concurrent Workshops W-4 Who Owns the Goodwill in a Franchise? W-5 How Far Up the Ownership Chain Can Liability Go? Claims against Franchise Investors W-6 The Fallout Eight Years After Leegin: When and Where Can Franchisors Fix the Prices Charged by Franchisees? W-11 What’s Buried in the Archive? Current Issues in E-Discovery W-19 The Devil’s in the Details: International Disclosure Laws W-23 Franchising to Large and Sophisticated Franchisees: A Whale of an Opportunity or the Elephant in the Room? W-24 Your Ad Here: The Perils and Rewards of Advertising in Social Media 3:45PM-5:00PM Concurrent Workshops W-1 Data Breach: Now What? W-2 Pressure Points in Franchise Litigation W-8 Rescission: The Annulment of a Franchise Marriage W-10 Global Dispute Resolution W-13 Ethical Risks in Cyberspace W-21 Fair or Foul? Use of Guest Surveys and Customer Feedback 5:00PM-6:15PM Litigation & Dispute Resolution Reception 5:00PM-6:15PM Coporate Counsel Reception Limited to In-house Attorneys and Paralegals 7:00PM-10:00PM Annual Reception & Dinner Friday, October 16 7:00AM-5:00PM Forum Registration 7:00AM-8:00AM Spouse Breakfast 7:30AM-8:45AM International Division Breakfast 7:30AM-8:45AM Solo Small Firm Breakfast 7:30AM-8:45AM Franchise Professors Open House 9:00AM–11:00AM Plenary Session #2 Franchising Reconsidered: Will the NLRB Fundamentally Change the Franchise Industry? 11:15AM-12:30PM Concurrent Workshops W-7 Finders Keepers, Losers Weepers: Using Another’s Intellectual Property - A Review of Legal Issues Opportunities and Risks W-8 Rescission: The Annulment of a Franchise Marriage W-14 Drafting and Negotiating Challenging Provisions in Franchise and Development Agreements W-15 Walking the Line: Best Practices for Advising Franchise Clients on Avoiding Empoyment Risks W-18 Is Your System Compliant? Recent Changes and Hot Issues in Federal and State Franchise Regulation W-19 The Devil’s in the Details: International Disclosure Laws W-23 Franchising to Large and Sophisticated Franchisees: A Whale of an Opportunity or the Elephant in the Room? W-22 All Over the World: Mastering International Master Franchise Agreements W-24 Your Ad Here: The Perils and Rewards of Advertising in Social Media 12:30PM-1:30PM Buffet Lunch 7:00PM-10:00PM Reception & Dinner at the Presbytere 1:45PM-3:00PM Concurrent Workshops W-3 Stop the Bleeding: Affirmation Injunctive Relief and Other Non-Traditional Remedies W-5 How Far Up the Ownership Chain Can Liability Go? Claims against Franchise Investors W-12 Who is Responsible when the Brand Falters? W-16 Fundamentals 201: Drafting the Six Most Challenging Items in the FDD W-20 Structured Workouts: Franchisor Strategies for Dealing with the Financially-Challenged Franchisee Saturday, October 17 3:15PM-4:30PM Concurrent Workshops W-4 Who Owns the Goodwill in a Franchise? W-6 The Fallout Eight Years After Leegin: When and Where Can Franchisors Fix the Prices Charged by Franchisees? W-9 Convincing the Factfinder: Strategic Trial Techniques for Franchise Counsel W-11 What’s Buried in the Archive? Current Issues in E-Discovery W-13 Ethical Risks in Cyberspace W-17 Life in the Fast Lane: Electronic/Mobile Pay Programs and Data Privacy Standards W-21 Fair or Foul? Use of Guest Surveys and Customer Feedback 8:00AM-11:00AM Community Service Event 2nd Harvest Food Bank 10:00AM-1:00PM Bike or Walk NOLA Tour SPEAKER LIST Regina Amolsch, Plave Koch PLC Corby Anderson, Nexsen Pruet Rossell Barrios, Goldman Antonetti & Cordova LLC Genevieve Beck, International Dairy Queen, Inc. Carol Anne Been, Dentons US LLP Jason B. Binford, Kane Russell Coleman & Logan PC William Bryner, Killpatrick Townsend & Stockton LLP Chris Bussert, Kilpatrick Townsend & Stockton LLP Dale Cantone, Maryland Attorney General’s Office Brian Carroll, Level Up Fredric A. Cohen, Cheng Cohen LLC Deborah S. Coldwell, Haynes and Boone LLP Ronald T. Coleman, Jr., Parker Hudson, Rainer & Dobbs LLP Elliot Ginsburg, Garner & Ginsburg, P.A. Pascal Hollander, Hanotiau & van den Berg Jim Goniea, Wiggin and Dana LLP Ann Hurwitz, Baker & McKenzie LLP Leslie Curran, Plave Koch PLC Joseph S. Goode, Pia Anderson Dorius, Reynard & Moss LLC Michael Joblove, Genovese Joblove & Battista PA Elizabeth Dillon, Gray Plant Mooty Nancy G. Gourley, LQ Management LLC Susan Upton Douglass, Fross Zelnick Lehrman & Zissu, P.C. Michael Gray, Gray Plant Mooty Michael Einbinder, Einbinder & Dunn LLP Richard F. Griffin, Jr., General Counsel, U.S. National Labor Relations Board Martin Cordell, Washington State Deparment of Financial Institutions Erin Nealy Cox, Stroz Friedberg Robert Einhorn, Zarco Einhorn Salkowski & Brito P.A. Bruno Floriani, LaPointe Rosenstein Marchand Melançon LLP Mark Forseth, Marriott International, Inc. Christina Fugate, Ice Miller LLP Ron Gardner, Dady & Gardner, P.A. Susan Grueneberg, Snell & Wilmer LLP David Gurnick, Lewitt, Hackman, Shapiro Marshall, & Harlan Marco Hero, PF&P Rechtsanawalte Allan Hillman, Kern & Hillman LLC John Holland, Dady & Gardner PA Keith Kanouse, Kanouse & Walker PA Eric H. Karp, Witmer, Karp, Warner & Ryan LLP Art Kaufman, Hahn Loeser and Parks LLP Maral Kilejian, Mullin Russ Kilejian PC Theresa D. Koller, Cline Williams Wright Johnson & Oldfather LLP Kathy Kotel, TGI Friday’s Inc. Peter C. Lagarias, Lagarias & Napell, LLP Robert A. Lauer, Haynes and Boone LLP Stephen Giles, Norton Rose Fulbright THE SOUL OF FRANCHISING Michael S. Levitz, The Haagen-Dazs Shoppe Company, Inc. Warren Lewis, Akerman LLP Jeremy Liebman, Shelf Genie Michael K. Lindsey, Steinbrecher & Span LLP Julie Lusthaus, Einbinder & Dunn LLP Tony Marks, Bryan Cave LLP Alison C. McElroy, Lift Brands, Inc. Keri McWilliams, Nixon Peabody LLP Marc Merriweather, Wyndham Worldwide Corporation Nicole Liguori Micklich, Garcia & Milas Dominic Mochrie, Osler Hoskin & Harcourt LLP Dawn Newton, Donahue Fitzgerald LLP Kerry Olson, International Dairy Queen, Inc. David W. Oppenheim, Greenberg Traurig LLP John Pratt, Hamilton Pratt Ama Romaine, Hilton Worldwide Stephanie Russ, Mullin Russ Kilejian PC Robert F. Salkowski, Zarco Einhorn Salkowski & Brito P.A. James Shrimp, High Swartz LLP Peter Silverman, Shumaker Loop & Kendrick Leslie Smith, Foley & Lardner LLP Felicia N. Soler, Kaufmann Gildin & Robbins LLP Jonathan Solish, Bryan Cave LLP Rochelle Spandorf, Davis Wright Tremaine LLP James M. Susag, Larkin Hoffman Daly & Lindgren Ltd Stéphane Teasdale, Dentons Canada LLP Susan Tegt, Anytime Fitness Andra Terrell, Luxottica Group S.p.A. Gerald C. Wells, Dessange Group William K Whitner, Paul Hastings LLP Will K. Woods, Baker & McKenzie LLP Tao Xu, DLA Piper Clay Tilllack, Schiff Hardin LLP Trishanda Treadwell, Parker Hudson Rainer & Dobbs LLP Leonard D. Vines, Greensfelder Hemker & Gale Chris Wallace, Choice Hotels International Inc. Michelle Webster, WA Department of Financial Institutions Dr. David Weil, U.S. Department of Labor Wage and Hour Administrator Larry M. Weinberg, Cassels Brock & Blackwell THE SOUL OF FRANCHISING SOCIAL & SPECIAL EVENTS THURSDAY, OCTOBER 15 FRIDAY, OCTOBER 16 7:00am-8:15am Once again, the Women’s Caucus will host its annual Breakfast, a highlight of the Forum for many women members! Build lifelong friendships as we informally discuss topics of interest to our members. 7:30am-8:45am The Forum’s International Division provides an opportunity for education, networking, and the exchange of ideas among franchise lawyers from around the world. The Division’s signature breakfast program features a lively discussion of a relevant and focused topic, in a collegial and informal setting. Women’s Caucus Breakfast TUESDAY, OCTOBER 13 International Dinner 7:00pm-10:00pm: Le Foret Restaurant (International Intensive Attendees only) WEDNESDAY, OCTOBER 14 Welcome Reception 5:00pm-6:30pm: Armstrong Ballroom, Sheraton New Orleans Hotel Newcomers Networking Night 7:00pm-10:00pm: House of Blues Restaurant Rounds! 7:00pm-10:00pm: Enjoy a Dutch treat dinner at various restaurants. For more information contact Barbara at (864) 751-7712 or barbara.ballew@smithmoorelaw.com. Guest/Spouse Event Tour/Lunch 10:00am-2:00pm: Enjoy the award-winning film, Beyond All Boundaries, Lunch and tour of the National World War II Museum Diversity Lunch 11:30am-12:45pm Support the Forum’s diversity efforts, make new friends and catch up with old ones, at the Forum’s 4th Annual Diversity Lunch. Hear Wan Kim, the CEO of Smoothie King, share his thoughts on being a diverse leader of a major franchisor. Litigation & Dispute Resolution Reception 5:00pm-6:15pm Corporate Counsel Reception 5:00pm-6:15pm Limited to In-house Attorneys and Paralegals Annual Reception & Dinner 7:00pm-10:00pm: Enjoy an evening of music and socializing at the New Orleans Museum of Art International Division Breakfast Solo & Small Firm Breakfast 7:30am-8:45am Join your colleagues for a lively discussion of current issues facing solo and small firms at this annual gathering. Idea exchanges, best practices and socializing are perennial features of this event. Additional fee for attendees. Franchise Professors Open House 7:30am-8:45am Friday Reception & Dinner 7:00pm-10:00pm: Join your colleagues for a joyful parade and signature New Orleans celebration at The Presbytère SATURDAY, OCTOBER 17 Community Service Event 8:00am-11:00am: Give back to New Orleans! 2nd Harvest Food Bank (Limit 30) Walk or Bike NOLA Tour 10:00am-1:00pm: See the city up close! Walk or Bike NOLA tour (Bike limit 10) For the latest information check out the App! Download the Forum app with additional information about the programs, social & special events, and meeting schedule now on your iPhone or Android device by searching “ABA Franchising 2015” in the App Store or Google Play. CONFERENCE INFORMATION 1. Hotel Information: The conference will be held at the Sheraton New Orleans Hotel. 500 Canal Street, New Orleans, LA 70130. You can find more information at their website: www.sheratonneworleans.com/ 2. Hotel Reservations: The Forum on Franchising has negotiated a special room rate of $229 per single/ double room at the Sheraton New Orleans Hotel. A 13% sales tax will also apply per night. You may call the hotel directly at 504-525-2500 and mention the ABA Forum on Franchising 2015 meeting. We have reserved a limited block of rooms through September 21, 2015. You must register for the conference prior to making your hotel reservation. After this date, the Hotel Reservation Office will assign rooms on a space available basis. All changes and cancel¬lations to guaranteed hotel reservations must be made within 72 hours of the scheduled day of arrival to avoid a one night cancellation charge. 5. Program Registration: To register for all programs and events described in this brochure, we encourage you to register online at http://ambar.org/souloffranchising. Confirmations will be e-mailed to you within 72 hours of registration receipt. In order to be included in the list of program attendees, you must register by September 21, 2015. Guest tickets for special events are available for an additional fee. Please see the registration form for price details. 6. On-Site Check In: Beginning Wednesday, October 14th at 7:00 a.m, attendees may check in at the ABA registration desk to pick up registration packets that contain name badges and course materials. Registration will open again on Thursday, October 15th at 7:00 a.m. and will close each day at 5:00 p.m. 3. Air Travel: Airfare discounts to ABA meetings are available through ABA Online Travel. To access ABA Online Travel, go to http://www.americanbar. org/membership/travel_services.html. At ABA Online Travel you will have automatic access to meeting airfare discounts, web fares and web book only airlines. The ABA’s toll-free number for Orbitz for Business (OFB) is 877-222-4185. 7. On-site Registration: Onsite registration is available for those persons who missed the registration deadline. If you plan to register at the door, please contact Kathryn.Henning@americanbar.org on or before Friday, September 25th, to confirm that space is still available. Failure to call in advance may preclude admission to a sold out conference. On-site registrants must pay the registration fees by check, money order, Visa, MasterCard, Discover Card or American Express. No cash will be accepted. No registrations will be accepted without payment. 4. Ground Travel: The Sheraton New Orleans Hotel is approximately 30 minutes away from the Louis Armstrong New Orleans International Airport. Taxis are available at a rate of $33 one-way. You may reserve a shared ride service between the Sheraton New Orleans Hotel and Louis Armstrong International Airport through New Orleans Airport Shuttle. Rates are $20pp one way / $38pp roundtrip. Please call 504-522-3500 for information. The hotel is also located right on the Streetcar line which provides easy transit along Canal Street, St. Charles Avenue, and the Riverfront. One-way cost: $1.25. One, 3 and 5-day unlimited ride passes are also available for $5, $12 and $20 respectively. 8. Tuition Information: Tuition for the intensive programs is separate and in addition to the main program registration fee. Intensive program tuition includes course materials, box lunch, and welcome reception. Tuition for the main program includes admission to the two-day program, welcome reception, continental breakfasts, beverage breaks, lunches, course materials and the Annual Reception/Dinner. The Forum will be providing this year’s program materials on a flash drive, the “ABA Franchising 2015” app, and via a web link only in effort to help “green” the environment. A limited number of scholarships may be available. For more information contact Kathryn.Henning@americanbar.org. 9. Cancellation Policy: Registrants who are unable to attend the conference will receive a refund less a $50 administrative fee if written cancellation is received by September 18, 2015. Cancellations may be e-mailed to kathryn.henning@americanbar.org. No refunds will be granted after September 18, 2015. Substitutions are acceptable, or conference materials will be sent in lieu of a refund after the program. The ABA reserves the right to cancel any programs and assumes no responsibility for personal expenses. 10. CLE Credit: The ABA directly applies for and ordinarily receives CLE credit for ABA programs in AK, AL, AR, AZ, CA, CO, DE, GA, GU, HI, IA, IL, IN, KS, KY, LA, MN, MS, MO, MT, NH, NM, NV, NY, NC, ND, OH, OK, OR, PA, SC, TN, TX, UT, VT, VA, VI, WA, WI, and WV. These states sometimes do not approve a program for credit before the program occurs. This transitional program is approved for both newly admitted and experienced attorneys in NY. Attorneys may be eligible to receive CLE credit through reciprocity or attorney self-submission in other states. For more information about CLE accreditation in your state, visit ambar.org/ souloffranchising or contact Kathryn.henning@americanbar.org 11. Membership: To encourage registrants to join the ABA Forum on Franchising, the reduced member’s tuition rate will be extended to registrants who join the Forum when they register for the conference. Forum membership dues are $50 for attorneys/associates and $10 for law students. Please include a separate check (payable to the American Bar Association) for membership dues. 12. Additional Course Materials: Materials for all programs may be available for purchase after the conference by calling the ABA Service Center at 800-285-2221. 13. Forum Policy Regarding Self Promotion and Conflicts: In order to ensure a spirit of collegiality at the Annual Forum, please respect the Forum on Franchising’s policy which provides that no individual, group or entity (other than the ABA) may engage in any type of self-promotion or conflicting activities (such as giving gifts; hosting group functions i.e., more than six guests including meals, parties, sporting events, meetings or seminars; or displaying or distributing advertising, marketing materials, books, articles, case reports or anything of value or scheduling non-Forum sponsored group meetings) at or in connection with the Annual Forum or any Forum sponsored events (i.e., from the time the first event or program starts to the time the last event or program ends), in or near the city where the Forum event is taking place. The 2015 Annual Forum starts at 11:00am, Wednesday, October 14, 2015 and concludes at the end of the Community Service Event on Saturday, October 17, 2015 at noon. 14. Tax Deduction for Educational Expenses: In the United States an income tax deduction may be allowed for educational expenses undertaken to maintain or improve professional skills. This includes registration fees, travel, meals and lodging expenses (see Treas. Reg. Sec. 1.162-2) Coughlin v. Commissioner, 203 F.2d 307 (2nd Cir. 1953.) 15. Americans with Disabilities Act: If special arrangements are required for disabled individuals to attend this program, please contact Yolanda Muhammad in writing by September 14, 2015 at the American Bar Association, 321 N. Clark Street, Chicago, Illinois, 60654, and Kathryn.Henning@americanbar. org. 16. Dress: In keeping with Forum tradition, participants are encouraged to wear business casual attire during the programs and to the special events. 17. For the latest program information: Please visit the Forum on Franchising Annual meeting site at ambar. org/souloffranchising 18. Questions: If you have questions or require additional conference information contact Kathryn.Henning@ americanbar.org. Forum on FRANCHISING Forum on FRANCHISING 321 N. Clark St, MS 18.2; Chicago, IL 60654 ambar.org/franchising Forum on FRANCHISING 38TH ANNUAL FORUM ON FRANCHISING The Soul of Franchising October 14-16, 2015 Sheraton New Orleans Hotel New Orleans, LA Visit our website for the latest information AMBAR.ORG/SOULOFFRANCHISING and download the Forum app by searching ABA FRANCHISING.