Chabot College Fall 2001 Student Accreditation Survey: All Students
Chabot College
Accreditation Survey: Student Sample
October, 2001
Percentage Distribution of All Survey Items
Based on a sample of 1,154 student course enrollments
Admissions, course registration, and information
Percentage who
Agree Percentage of those responding or Strongly
Strongly Agree Disagree Disagree Not sure Agree
Responses to each question
Strongly Pct. of
Agree Number 1,154
Margin of error
My Chabot application was processed in a reasonable amount of time.
The on-line application was easy to complete.
It was easy to register for classes: • on the phone (CLASS-PHONE)
• on-line (CLASS-WEB)
The fee payment process is easy to follow.
87%
76%
83%
82%
82%
I can rely on the college catalog for accurate and current information on courses, prerequisites, degree and certificate programs, and transfer requirements 71%
The class schedule presents reliable information on course registration procedures and the schedule of classes 83%
The courses I need to complete my educational goals are usually available:
• during the semester I need them 71%
• on the days I need them 59%
• at the hours I need them 46%
When requesting official Chabot transcripts, the response time is reasonable
The college protects the privacy of my student records
46%
52%
2%
2%
2%
2%
2%
3%
1%
3%
4%
6%
3%
1%
3% 8%
4% 17%
7% 9%
5% 11%
5% 11%
10%
7%
13%
20%
28%
9%
3%
16%
9%
13%
17%
19%
42%
43%
57%
46%
44%
41%
56%
53%
64%
56%
50%
39%
37%
36%
30% 1,124 97% 3%
30% 759 66% 4%
39% 920 80% 3%
41% 817 71% 3%
26% 1,103 96% 3%
19%
19%
15%
10%
7%
9%
16%
1,121
1,119
1,104
1,061
1,067
803
1,080
97%
97%
96%
92%
92%
70%
94%
3%
3%
4%
4%
4%
5%
4%
Percentage of all students use CLASS-WEB to:
I use CLASS-WEB to (check all that apply): • register for classes 45%
• review my fee history
• see my academic history
29%
36%
Pct. of
Number 1,154
1,154 100% 4%
1,154 100% 3%
1,154 100% 4%
Chabot College Office of Institutional Research Page 1

Chabot College Fall 2001 Student Accreditation Survey: All Students
Counseling and other student services
Percentage who
Agree Percentage of those responding or Strongly
Strongly Agree Disagree Disagree Not sure Agree
Responses to each question
Strongly Pct. of
Agree Number 1,154
Margin of error
Counselors have been available when I needed to see them
My counselor(s) helped me identify my educational goal
My counselor(s) gave me useful assistance in selecting courses.
57%
54%
My counselor(s) gave me the guidance to develop my student education plan (SEP).
58%
My counselor(s) provided me with accurate information about: • transfer requirements 60%
• prerequisites 61%
57%
I know how to apply for Financial Aid if I need it.
I know how to obtain other student services if I need them.
Written information about student support services is easy to find
There are adequate student support services for evening-only students
55%
46%
37%
22%
6%
6%
8%
5%
4%
6%
6%
8%
7%
7%
20% 17%
18% 19%
14% 21%
15% 18%
13% 19%
19% 18%
15% 22%
15% 34%
16% 43%
13% 59%
46%
41%
43%
42%
45%
44%
42%
37%
30%
19%
11% 1,017 88% 4%
13% 955 83% 4%
15% 935 81% 4%
17% 915 79% 4%
17% 882 76% 4%
13% 923 80% 4%
13% 965 84% 4%
9% 1,026 89% 4%
6% 1,028 89% 4%
3% 900 78% 4%
Transportation and BART Shuttle Use
Percentage of all students who get to campus each way:
How do you usually get to campus? (check all that apply): drive car alone & park here 64% drive with others & park 13% drive motorcycle dropped off by car take the bus take BART bicycle walk
2%
12%
11%
4%
2%
4%
Percentage who would likely or definitely use a BART shuttle:
How likely would you be to use a shuttle from the Hayward or Bay Fair BART station?
19%
Margin
Pct. of of
Number 1,154 error
1,154 100% 4%
1,154 100% 3%
1,154 100% 1%
1,154 100% 2%
1,154 100% 2%
1,154 100% 2%
1,154 100% 1%
1,154 100% 1%
Percentage of those responding
No Not
Way Likely Depends
23% 32% 25%
Likely
10%
DefiPct. of nitely Number 1,154
9% 928 80% 3%
Chabot College Office of Institutional Research Page 2

Chabot College Fall 2001 Student Accreditation Survey: All Students
Instructors
The Chabot faculty are competent in the areas in which they teach.
Chabot instructors demonstrate a commitment to high standards of teaching.
Course requirements and expectations are provided in writing.
Written class requirements and grading policies are followed by instructors.
Instructors present material objectively without imposing their personal convictions.
Instructors encourage students to examine different points of view.
My instructors use a variety of teaching methods in my classes
The typical "A" grade given at Chabot represents "excellent " student achievement.
Percentage who
Agree Percentage of those responding or Strongly
Strongly Agree Disagree Disagree Not sure Agree
Strongly
Agree
Responses to each question
Pct. of
Number 1,154
Margin of error
80%
75%
85%
83%
2%
2%
0%
1%
6% 13%
7% 16%
3% 11%
4% 12%
61%
58%
65%
66%
19% 1,144 99% 3%
17% 1,140 99% 3%
20% 1,138 99% 3%
18% 1,133 98% 3%
65%
75%
70%
78%
2%
1%
2%
1%
12%
7%
15%
4%
21%
16%
13%
17%
52%
57%
53%
51%
13%
19%
17%
27%
1,130
1,136
1,129
1,133
98%
98%
98%
98%
4%
3%
4%
3%
No matter what my race-ethnicity, cultural background, gender, sexual orientation,
or other non-academic characteristics, my instructors have:
• graded me fairly 83%
• encouraged my participation in class 79%
Most instructors are willing to spend time outside of class to discuss issues with students.
67%
Instructors have made special efforts to help me achieve.
59%
My instructors encourage feedback about their courses with course evaluations 58%
It is important to me that the gender and ethnicity of the college faculty and staff reflect the gender and ethnicity of the students.
51%
1%
1%
2%
2%
2%
9%
5% 11%
7% 13%
9% 22%
15% 24%
15% 25%
16% 25%
51%
52%
49%
45%
46%
35%
31% 1,128 98% 3%
27% 1,118 97% 3%
18% 1,130 98% 4%
13% 1,134 98% 4%
11% 1,123 97% 4%
15% 1,132 98% 4%
Chabot College Office of Institutional Research Page 3

Chabot College Fall 2001 Student Accreditation Survey: All Students
Courses
Percentage who
Agree Percentage of those responding or Strongly
Strongly Agree Disagree Disagree Not sure Agree
Strongly
Agree
Responses to each question
Margin
Pct. of
Number 1,154 of error
It is clear to me which of my courses earn degree or transfer credit.
65%
Chabot College offers an adequate number of courses in:
my major general education transferable courses vocational and occupational subjects
68%
87%
75%
62% basic skills in English & Mathematics 83% computer technology 63% diverse American cultures 58% diverse international cultures 51%
My degree program offers me a broad background as well as a major focus 56%
4%
4%
1%
1%
1%
1%
1%
1%
2%
1%
12% 19%
11%
4% 9%
5% 20%
5% 31%
3% 13%
5% 32%
5% 36%
7% 40%
6%
17%
37%
49%
53%
68%
60%
51%
65%
51%
48%
41%
45%
17% 1,089 94% 4%
14% 1,035 90% 4%
19% 1,070 93% 3%
15% 1,042 90% 3%
11% 964 84% 4%
18% 1,051 91% 3%
12% 957 83% 4%
11% 986 85% 4%
9% 965 84% 4%
11% 1,002 87% 4%
My educational program was cut or changed so it slowed down my progress at Chabot
Course work has adequately prepared me for the next level of instruction.
It is clear to me what I am expected to learn in each class
Sufficient tutoring resources are available for students in a variety of subjects.
My instructors incorporate into their classes materials that show the contributions of:
women people from a variety of ethnic and cultural groups.
33%
68%
79%
53%
56%
63%
8%
1%
1%
3%
2%
2%
27% 32%
7% 24%
7% 13%
7% 37%
12% 30%
9% 26%
25%
56%
62%
42%
46%
49%
8% 847 73% 4%
12% 1,048 91% 4%
17% 1,107 96% 3%
11% 1,009 87% 4%
11% 995 86% 4%
13% 1,001 87% 4%
Chabot College Office of Institutional Research Page 4

Chabot College Fall 2001 Student Accreditation Survey: All Students
Responses to Mar-
Percentage who Agree Percentage of those responding
Library and Open Computer Labs or Strongly
Strongly Agree Disagree Disagree Not sure Agree
I find the research information I need for my class assignments:
• in the Chabot College Library’s collections (books, magazines, audiovisual) 64%
• through the Library’s Internet Homepage 54%
3%
4%
10%
10%
22%
31%
50%
42%
Strongly
Agree each question gin
Pct. of of
Number 1,154 error
14% 894 77% 4%
12% 855 74% 4%
Weekend library hours are sufficient for my research needs
I have attended a library orientation session taught by a Chabot College librarian
42%
49%
If yes, the library orientation session adequately addressed my needs 57%
8%
10%
3%
15% 36%
21% 21%
7% 33%
33%
34%
42%
8% 828 72% 4%
15% 746 65% 5%
15% 577 50% 5%
Open Computer Labs
To complete my class assignments, open computer labs on campus:
• have enough available computers 51%
• have appropriate software for my classes 53%
• have enough lab assistants to help me 43%
Percentage of all students
I use the open computer labs in the [check all that apply]: • Library 30%
• Tutorial Center
• WRAC Center
8%
14%
Percentage
Gains in Knowledge and Skills at Chabot
Discovering my own potential.
with gains of good or great
72%
Developing the ability to learn on my own, pursue ideas, and find needed information. 75%
Developing effective writing skills.
67%
Developing mathematical skills and abilities.
Developing critical-thinking skills.
Developing creative abilities.
Learning to presenting ideas and information effectively in speaking to others.
Acquiring the ability to use computers effectively.
Developing clear career goals.
Developing the ability to get along with different kinds of people.
Becoming aware of diverse philosophies, cultures, and ways of life.
Understanding diverse ethnic and cultural backgrounds.
62%
74%
70%
68%
66%
62%
81%
76%
73%
5%
4%
6%
19% 25%
10% 33%
17% 34%
39%
42%
34%
11%
5%
5%
5%
8%
11%
3%
4%
5%
Percentage of those responding
Poor
4%
Fair Good
23% 54%
Great
18%
4%
5%
22% 54%
28% 52%
21%
15%
27%
22%
25%
22%
48%
54%
50%
27% 48%
27% 48%
28% 44%
16% 53%
20% 53%
50%
14%
19%
19%
20%
18%
18%
28%
23%
23%
12% 901 78% 4%
11% 888 77% 4%
9% 891 77% 4%
1,154 100% 3%
1,154 100% 2%
1,154 100% 3%
Responses to Mareach question gin
Number Pct.
error
1,058 92% 4%
1,053 91% 3%
968 84% 4%
920 80% 4%
1,007 87% 4%
981 85% 4%
990 86% 4%
867 75% 4%
990 86% 4%
1,029 89% 3%
1,003 87% 3%
999 87% 4%
Chabot College Office of Institutional Research Page 5

Chabot College Fall 2001 Student Accreditation Survey: All Students
Satisfaction with Overall Experiences at Chabot
Overall experience at Chabot College
Overall experience with instructors
Overall experience with counselors
Overall experience with admissions and records staff
Overall experience with other college staff
Overall quality of instruction in: • courses related to my major
• general education courses
Preparation for transfer to four-year college or university
Preparation for obtaining employment in my field of study
Encouragement and motivation from instructors to succeed
Percentage who are Percentage of those responding
Satisfied or Very DisDisVery
Responses to each question
Pct. of
Margin of
Very Satisfied satisfied satisfied Not sure Satisfied Satisfied Number 1,154 error
85%
80%
56%
70%
69%
1%
1%
6%
3%
2%
4% 10%
8% 12%
16% 22%
10% 17%
5% 24%
66%
60%
42%
58%
59%
19% 1,124 97% 3%
19% 1,125 97% 3%
14% 984 85% 4%
12% 1,077 93% 4%
10% 1,038 90% 4%
73%
80%
60%
47%
69%
2%
1%
2%
4%
2%
7%
5%
11%
13%
11%
18%
15%
27%
36%
18%
56%
65%
48%
34%
51%
17%
15%
12%
13%
17%
1,020
1,043
932
911
1,080
88%
90%
81%
79%
94%
4%
3%
4%
4%
4%
Satisfaction with College Facilities
Classroom (lecture) facilities
Science laboratories (biology, chemistry, geology, physics)
Technology laboratories (auto, electronics, drafting, welding)
Computer laboratories in library and departments
Availability/working order of equipment in labs
Art/music/theatre/drama studios and performance areas
Library
Physical Education facilities
Cafeteria
Parking facilities
Maintenance/cleanliness of buildings and grounds.
73%
56%
49%
73%
61%
55%
79%
64%
72%
52%
76%
2%
2%
2%
2%
3%
2%
2%
2%
3%
17%
4%
12% 12%
7% 35%
4% 45%
6% 19%
8% 28%
5% 39%
4% 15%
5% 29%
9% 16%
20% 11%
9% 11%
62%
46%
39%
60%
49%
43%
63%
47%
61%
43%
62%
11% 1,098 95% 3%
10% 754 65% 5%
11% 639 55% 5%
13% 916 79% 4%
12% 859 74% 4%
12% 740 64% 5%
16% 983 85% 3%
17% 829 72% 4%
12% 994 86% 4%
9% 1,063 92% 4%
14% 1,093 95% 3%
Chabot College Office of Institutional Research Page 6

Chabot College Fall 2001 Student Accreditation Survey: All Students
Of those who used Percent of all Percentage of those Responses to Mar-
Experience and Satisfaction
with Student Services service Never Heard of, percentage Heard Never who were satisfied or very satisfied
Percentage who used the service
91% 87% Admissions and Records
Orientation sessions
Assessment Testing Center
Counseling
Financial Aid Office
Children's Center
Transfer/Career Center
Office of Student Life (Clubs, Activities, Events, Stud Gov)
Student Employment Services (on-campus jobs)
Employment and Career Services Center (off-campus jobs/careers)
Tutorial Center
Student Online Services Center in Bldg. 100
WRAC CTR. (Writing, Reading Across Curriculum). Rm. 822
52% 86%
66% 83%
78% 70%
42% 77%
14% 87%
30%
18%
19%
19%
28%
37%
33%
81%
82%
78%
82%
77%
91%
85% of it
11%
20%
14%
19%
10%
15%
18%
2%
7%
6%
2%
4%
16%
Very each question
Pct. of
Used Satisfied Satisfied Satisfied Number 1,154
58%
62%
67%
62%
62%
49%
49%
7%
42%
28%
20%
54%
70% who used service
Not
19%
18%
22%
18%
23%
9%
15%
13%
14%
17%
30%
23%
13%
67%
69%
62%
65%
64%
76%
65%
75%
73%
74%
56%
59%
62% gin of error
12% 1,106 96% 3%
13% 1,104 96% 4%
9% 1,096 95% 4%
14% 1,095 95% 4%
18% 1,100 95% 5%
24% 1,098 95% 7%
14% 1,103 96% 6%
14% 1,098 95% 7%
16% 1,100 95% 7%
17% 1,092 95% 7%
13% 1,091 95% 6%
15% 1,088 94% 4%
20% 1,090 94% 5%
Math Lab Rm. 1712
Student computers in library
Student computer labs in other departments
Disabled Students Programs and Services (DSPS)
Extended Opportunity Programs and Services (EOP&S)
AmeriCorps/Teaching Preparation Program
Daraja
Puente
Interdisciplinary Studies in Letter and Sciences (ISLS)
PACE Program for Working Adults
Intercollegiate Athletics
College Bookstore
Food Services
Campus Safety and Security
28% 81%
56% 85%
43% 85%
14% 84%
18% 83%
11% 84%
9% 77%
10% 81%
10% 83%
14% 86%
20% 87%
92% 85%
76% 81%
75% 86%
19%
6%
10%
23%
27%
39%
42%
37%
40%
23%
25%
1%
3%
2%
53%
38%
47%
63%
55%
50%
49%
53%
51%
63%
55%
7%
21%
23%
19%
15%
15%
16%
17%
16%
23%
19%
17%
14%
13%
15%
19%
14%
61%
71%
71%
63%
63%
66%
58%
56%
55%
63%
58%
67%
69%
72%
19% 1,086 94% 6%
14% 1,091 95% 4%
13% 1,092 95% 4%
22% 1,090 94% 8%
20% 1,089 94% 7%
19% 1,088 94% 9%
20% 1,089 94% 11%
25% 1,091 95% 10%
28% 1,087 94% 9%
23% 1,091 95% 7%
29% 1,078 93% 6%
17% 1,090 94% 3%
12% 1,083 94% 4%
15% 1,093 95% 3%
Chabot College Office of Institutional Research Page 7

Chabot College Fall 2001 Student Accreditation Survey: All Students
Student involvement and rights
Percentage who
Agree or Strongly
Percentage of those responding
Strongly
Strongly Agree Disagree Disagree Not sure Agree Agree
Responses to each question
Pct. of
Number 1,154
Margin of error
There are enough opportunities for involvement in extracurricular student activities.
40%
There are enough opportunities for students to participate:
• on college committees 31%
• in the college planning budgeting process
The College is responsive to student input and suggestions
24%
29%
Student interests are adequately represented by the student government.
I know my rights and responsibilities as a student
27%
65%
I know the grievance procedures available for students.
35%
I know how to report to campus authorities any racist, sexist, or other offensive behavior 53%
3%
3%
4%
3%
3%
2%
5%
4%
11% 46%
9% 57%
10% 62%
10% 58%
6% 64%
11% 23%
18% 42%
14% 29%
33%
26%
20%
24%
24%
53%
29%
43%
7% 1,117 97% 4%
5% 1,102 95% 4%
4% 1,097 95% 3%
4% 1,106 96% 4%
4% 1,099 95% 3%
12% 1,107 96% 4%
6% 1,101 95% 4%
10% 1,114 97% 4%
Campus climate
Percentage who
Agree Percentage of those responding or Strongly
Strongly Agree Disagree Disagree Not sure Agree
Strongly
Agree
Responses to each question
Pct. of
Number 1,154
Margin of error
I feel welcome at Chabot.
I am treated with respect by faculty, administrators, and other college staff.
85%
86%
At Chabot, the general "campus climate" is one of respect for differences in :
race-ethnicity 81%
gender 83%
physical disability 81%
Overall, I feel safe at Chabot
age 82%
sexual orientation 74%
native language 75%
religion 73%
82%
My experience at Chabot has been reasonably consistent with what I was led to believe by college publications and/or representatives.
69%
I would encourage others to attend this college 80%
1%
1%
1%
1%
1%
1%
1%
1%
1%
1%
2%
2%
3%
3%
4%
4%
10%
10%
3% 15%
3% 14%
2% 15%
3% 14%
4% 21%
4% 20%
3% 22%
5% 12%
25%
15%
64%
65%
61%
64%
60%
62%
57%
58%
55%
63%
57%
59%
21%
21%
20% 1,123 97% 3%
19% 1,118 97% 3%
21% 1,121 97% 3%
20% 1,119 97% 3%
17% 1,120 97% 3%
18% 1,122 97% 3%
18% 1,120 97% 3%
19% 1,119 97% 3%
12%
21%
1,128
1,117
1,112
1,121
98%
97%
96%
97%
3%
3%
4%
3%
Chabot College Office of Institutional Research Page 8