48th Annual IFA
Legal Symposium
May 3-5, 2015 Chicago Marriott Downtown Magnificent Mile Chicago, IL
legalsymposium.franchise.org
2015 LEGAL SYMPOSIUM
TASK FORCE
Thank you to this year’s task force for helping us to
develop and deliver another compelling and dynamic
program addressing the latest legal and regulatory
developments affecting franchise businesses.
Chairman:
Amy Cheng
Partner
Cheng Cohen LLC
Vice Chair:
Jan Gilbert
Principal
Gray Plant Mooty
Vice Chair
Task Force Members:
Jason Adler
VP and General Counsel
Cellairis Franchise, Inc.
Gary Batenhorst
Partner
Cline Williams Wright
Johnson & Oldfather
Douglas Berry
Attorney at Law
Graham & Dunn
Lou Chronowski
Member
Dykema Gossett PLLC
F. Joseph Dunn, CFE
Partner
FisherZucker LLC
Marisa Faunce
Partner
Plave Koch PLC
Alan Greenfield
Shareholder
Greenberg Traurig, LLP
John Haraldson
Vice President and Division
General Counsel
Service Master Company
Leonard MacPhee
Partner
Perkins Coie LLP
Perry McGuire
Counsel
Smith, Gambrell & Russell,
LLP
Judith Rost
Partner
Alexander Holburn Beaudin
+ Lang LLP
Gregg Rubenstein
Partner
Nixon Peabody
Brian Schnell, CFE
Partner
Faegre Baker Daniels LLP
Gillian Scott
Partner
Osler, Hoskin & Harcourt LLP
Courtney Seely
General Counsel
Consumer Capital Partners
Geoffrey Shaw
Partner
Cassels Brock & Blackwell
LLP
Robert Smith
Partner
Wiley Rein LLP
Dear Colleagues:
It is my distinct honor to serve as the Task Force Chair for the 48th
Annual IFA Legal Symposium and it’s with great pleasure that I welcome
you to this year’s event. I’m especially happy to host you in my home
town, The Windy City. We have worked hard to develop compelling
programming for the 2015 event that will to allow you to engage,
discuss, learn and network with a wide variety of your peers. I know you’ll
have many takeaways to benefit you professionally and I hope a few
experiences that you enjoy personally.
It’s been an eventful year in franchising since we last gathered and our
Task Force has been busy planning sessions, panel discussions, keynotes
and other presentations for this May meeting. As IFA Chair Steve Caldeira
Amy Cheng
says, never before has the franchising business model been under such a
multi-pronged attack. We, as legal counsel, are largely on the front lines of this battle and I, for one,
look forward to the challenge of protecting our industry. The franchise environment is increasingly
convoluted – with the pending joint employer issues being pressed by the NLRB and new healthcare
regulations just to name two key issues – so it’s our goal to arm you at the Legal Symposium with
“boots on the ground” knowledge on these and other issues so you can best protect your clients.
Knowing that we need to use your time and resources efficiently and make every second
worthwhile, the 2015 Task Force has decided to shake up our gathering just a bit. In addition to
attending as many sessions as you can, we encourage you to enjoy some of The Windy City’s unique
offerings before the Symposium heads back to our nation’s capitol in 2016 – take a stroll down
Miracle Mile, visit the lake front and Navy Pier, or take in one of our world-class museums or shows.
In fact, we invite you to kick off the Symposium with us at the original Gino’s Pizza downtown. What
better welcome to The Windy City than Chicago style pizza?
On behalf of the entire Task Force, welcome to the 2015 IFA Legal Symposium in Chicago; we
know these three days will be time well spent! Please don’t hesitate to contact any of us with questions
or comments.
Sincerely,
Amy Cheng
Partner, Cheng Cohen LLC
2015 Legal Symposium Chair
SPONSORS
We express our sincere thanks to the following IFA members for their support of this year’s Legal Symposium program:
Susan Tegt
Corporate Counsel
Anytime Fitness, LLC and
Waxing the City Worldwide,
LLC
Michael Joblove
Shareholder
Genovese Joblove & Battista
C. Griffith Towle
Attorney
Bartko, Zankel, Bunzel, &
Miller
David Kaufmann
Senior Partner
Kaufmann Gildin & Robbins
LLP
Phillip Wharton
Chief Legal Officer
Coverall Health-Based
Cleaning System
Jeremy Liebman
Senior Counsel
ShelfGenie
Tao Xu
Partner
DLA Piper LLP (US)
WHO SHOULD ATTEND?
IFA’s 48th Annual Legal Symposium was designed by a task force of member
volunteers with a particular emphasis on how legal and regulatory issues affect
the everyday business operations of the franchise system. The program will
provide value and real-world solutions to both business executives and their
franchise legal partners. We will focus on the practical use of the law and the
how-to’s for navigating today’s business and regulatory environment. This year’s
Legal Symposium will be a training ground for what business executives and
legal counsel need to know and how to put it into practice. Featuring expert
speakers and timely content, our Symposium is a “must attend” event for:
2 2015 IFA LEGAL SYMPOSIUM
• All attorneys interested in franchise law;
• In-House counsel;
• Franchise CEOs;
• Franchise development and sales executives;
• Franchise legal and compliance officers;
• Paralegals;
• Franchise administrators;
• Franchisees interested in learning more about the legal and business aspects
of franchising
• All others concerned with franchising’s legal, regulatory and business issues.
SCHEDULE OF EVENTS
SUNDAY, MAY 3
3:00 pm – 7:00 pm
Registration Desk Open
3:30 pm – 5:00 pm
Legal Legislative Committee
5:30 pm – 7:00 pm
Welcome Reception
New off-site location this year! You won’t want
to miss out on this great networking opportunity
at the Original Chicago Deep Dish Pizza, Gino’s
East.
7:30 pm
Speakers’ Networking Event
Invite only, must RSVP
MONDAY, MAY 4
8:00 am – 6:00 pm
Registration Desk Open
8:00 am – 8:30 am
Continental Breakfast
8:30
am – 10:15 am
Opening General Session Welcome:
Melanie Bergeron, CFE,
Chairman of the Board, Two Men
and A Truck International, Inc.;
Amy Cheng, Partner, Cheng
Cohen, LLC, 2015 Program Chair
Keynote Presentation:
Labor/Employment Law Collides with
Franchise Law…Holy Cow! Where Are We
Going?
Franchise Law has collided with Employment and Labor Law.
In Massachusetts, the Wage Hour Law has been interpreted
to say that franchisees may be the employees of their
franchisors—a de facto re-write of the franchise agreements
involved. The General Counsel of the National Labor Relations
Board believes a franchisor and their franchisees may be joint
employers of the franchisees’ employees for the purposes of
the National Labor Relations Act. And the newly appointed
Director of the Wage Hour Division of the Department
of Labor, economist David Weil, has written a book, The
Fissured Workplace, which questions whether franchisors
should be responsible for the wage hour policy and the
general employment law compliance of their franchisees.
Where are we going? Are we about to see a change that
will dramatically affect the basic economics of the franchise
relationship?
A franchise economist, a labor relations expert, a labor/
employment attorney and a franchise attorney will discuss
the issues involved, and past law and current trends, looking
to read the tea leaves and divine where we are going and
what you need to know to advise your franchise clients.
•
MONDAY, MAY 4 (CONT’D.)
•
10:15 am – 10:30 am
Refreshment Break
10:30 am – 11:45 am
Concurrent Sessions
(All concurrent sessions are offered twice with the
exception of the Basics Track sessions.)
Considerations and Traps for Public
Franchisors and Franchise Systems
Going Public
•
•
•
Considerations for a franchisor going public,
including ownership structure and disclosure to
franchisees.
Impact of securities laws on communication and
disclosure, including timing issues with registration
and amendment filings.
Impact of franchise laws on public franchisors, such
as issues with obtaining a parent guaranty, and
disclosing earnings and litigation information.
Moderator: Rebekah Prince, Partner, Barnes &
Thornburg
Speakers: Jordan Zucker, Associate General Counsel,
AAMCO Transmissions, Inc.; Sarah Yatchak, Senior
Attorney, Buffalo Wild Wings; Kara MacCullough,
Shareholder, Greenberg Traurig LLP
The Top 5 Mistakes Made by
Franchisors Expanding Internationally
– How You Can Learn From Them So
You Don’t Repeat Them
Some of the major points that will be addressed in this
program are:
•
Planning deficiencies of front end issues-i.e.
prospect due diligence, intellectual property
protection, market viability studies.
• Inadequate franchisee training and support, and
adaption of the business to their market.
• Failure to understand how local laws, including
real estate costs and challenges, will affect the
profitability of a franchise.
Underestimating feasibility and cost of supplying
franchisees.
Oversight of end of franchise issues in the franchise
agreement.
Moderator: Jeremy Liebman, General Counsel,
ShelfGenie
Speakers: Melissa Rothring, General Counsel, Huddle
House, Inc.; Beata Krakus, Officer, Greensfelder Hemker &
Gale, P.C.; Carl Zwisler, Principal, Gray Plant Mooty
Hot Issues in Litigation
•
•
•
•
Session will cover the decisions with the biggest and
most recent impact in franchising.
The latest in vicarious liability; venue; restrictive
covenants and potential fraud claims will be
discussed.
How do these decisions impact the substance and
strategy of the litigator’s case?
What long term impact do the decisions have on the
franchise model?
Moderator: Michael Joblove, Shareholder, Genovese
Joblove and Battista, P.A.
Speakers: Kevin Shelley, Partner, Kaufmann Gildin &
Robbins LLP; Scott Korzenowski, Partner, Dady & Gardner,
P.A.
Top 10 Tips for Securing Swift Franchise
Registrations and Renewals/Panel of
Regulators
•
•
•
•
How to effectively and efficiently manage initial
registrations and renewal
Expert tips for engaging and working with state
regulators
Navigating state registrations and renewals in the era
of limited state budgets
Tips for reducing registration and renewal expenses
Moderator: Lou Chronowski, Member, Dykema Gossett
PLLC
Speakers: Patty Hagner, Franchise Examiner, Office of
the Illinois Attorney General; Bette Peterson, Franchise
Analyst, Minnesota Department of Commercer; Tim
O’Brien, Chief Examiner, VA Division of Securities & Retail
Franchising
Moderator: Arthur Pressman, Partner, Nixon Peabody
Speakers: Norman Leon, Partner, DLA Piper LLP (US);
David Sherwyn, John & Melissa Ceriale, Professor of
Hospitality Human Resources & Professor of Law, Director
Cornell Institute for Hospitality Labor & Employment
Relations, Cornell University School of Hotel Administration;
Stephen Moore, Chief Economist, The Heritage Foundation;
Michael Lotito, Shareholder, Littler Mendelson
2015
2015IFA
IFALEGAL
LEGALSYMPOSIUM
SYMPOSIUM 33
MONDAY, MAY 4 (CONT’D.)
The Dynamics of the Franchise
Relationship in Today’s Business &
Regulatory Environment
The importance of how a franchisor collaborates with its
franchisees is emphasized more now than ever before
as we navigate through recent business and regulatory
developments. The “devil is in the details” though when a
franchisor considers the following:
• What role, if any, should the franchise agreement play
in the culture of a franchise system?
• Should a franchisor consider changes to its franchise
agreement to be more balanced to reflect an attitude of
collaboration with franchisees versus “command and
control?”
• Do those changes impact or weaken a franchisor’s
obligation and right to protect the brand?
• What changes should a franchisor consider to its
franchise agreement, its operations manual and the
manner in which it relates to franchisees in light of
“joint employer” and other regulatory concerns?
• Will any of these dynamics and how a franchisor
addresses them matter to franchisees and franchise
candidates?
Moderator: Brian Schnell, CFE, Partner, Faegre Baker
Daniels LLP
Speakers: Aziz Hashim, President & CEO, NRD
Holdings, LLC; Catherine Monson, CFE, CEO, FASTSIGNS
International; Ann Hurwitz, CFE, Partner, Baker & McKenzie
Advanced Franchise Agreement and FDD
Drafting Techniques
Too many franchise agreements reflect norms, practices and
precepts of the 20th century, not the 21st, and thus fail to
address (or inadequately address) critical issues which will
arise over the 10 or 20 year term of the typical franchise
agreement. In this program, geared to in-house and outside
counsel tasked with preparing or overhauling franchise
agreements and disclosure documents, we will address the
following subjects for you and give you valuable take-home
materials:
• How should franchise agreements address the
“franchisor as joint employer/co-employer of its
franchisees and/or their employees issue?
• How must franchisor rights to the internet,
non-traditional locations and national/regional accounts
be addressed?
• Why does your current agreement’s provision
addressing what forms of payment your franchisees
must accept omit the form of payment which will
dominate within five years?
• How can franchise agreements be geared to avoid
litigation or, if it is forthcoming, shape a favorable
outcome?
• How can the FDD lawfully be used as a key marketing
tool for franchisors?
• What is the latest on what a franchisor can and cannot
set forth as a financial performance representation in
Item 19 of their Franchise Disclosure Documents?
Moderator: David J. Kaufmann, Senior Partner, Kaufmann
Gildin & Robbins, LLP
Speakers: Scott Toop, SVP, General Counsel & Secretary,
Wendy’s; Melanie Bootes, Counsel, KFC Corporation
Basics Track:
Structuring a Franchise Network
•
•
•
•
Learn the basics of conducting an initial client meeting
and assessment of franchising as a possibleform of
distribution
Learn about the alternatives to franchising, as well
as the relative advantages and disadvantages of each
alternative
Learn how to structure franchise systems using single
unit and multi-unit models, like sub franchising and
area representation, and prepare related agreements
Learn the pros and cons of each model and
corresponding disclosure requirements
Moderator: Perry McGuire, Counsel, Smith, Gambrell &
Russell, LLP
Speakers: Dean Fournaris, Partner, Wiggin & Dana LLP;
Max Schott II, Principal, Gray Plant Mooty
12:00 noon – 1:30 pm
Networking Luncheon with IFA
Government Relations Update Enjoy this time to get to know other Legal Symposium
attendees. IFA’s Government Relations & Public Policy
team will join us to provide an up-to-the-minute account of
legislative and regulatory issues affecting franchising on
both the federal and state levels.
(See initial listing for full description on page 4)
Moderator: Brian Schnell, CFE, Partner, Faegre Baker
Daniels LLP
Speakers: Aziz Hashim, President & CEO, NRD
Holdings, LLC; Catherine Monson, CFE, CEO, FASTSIGNS
International; Ann Hurwitz, CFE, Partner, Baker & McKenzie
Restrictive Covenants – Reach for the
Stars and Watch the World Slip Through
Your Finger
•
•
•
1:45 pm – 3:00 pm Concurrent Sessions
Data Privacy and Security: Can Any
Brand Sleep at Night?
•
•
•
•
•
The sophisticated criminal enterprise of selling stolen
identities and why data breach will get worse before
it gets better.
Current best practices to protect against data breach
and to be prepared to address a breach.
Franchisor-Franchisee responsibilities and different
views on the role of the franchisor in: setting or
recommending standards; requiring specific practices
and third party vendors; and inspecting, auditing
and enforcing compliance. We will discuss the
considerations, pros, cons and risks associated with
the various positions.
Recent developments in data privacy and security
protections and data breach law, to include regulations
and laws, case law, and technology.
Recent developments in PCI compliance and payment
technology and law.
Moderator: Len MacPhee, Partner, Perkins Coie, LLP
Speakers: Paul Reeve, Risk Manager, Northwest Region,
United Parcel Service of America, Inc., UPS Store; Shelly
O’Callaghan, Executive Vice President and General Counsel,
International Dairy Queen; Sally King, Managing Partner
and Co-Founder, NXG Strategies
Ethics Course - Investing Franchisees/
Mystery Shopping
•
•
•
•
Model rules of professional conduct applicable to
franchisor investigations/mystery shopping.
Franchisor counsel’s communications with franchisee
employees.
Ethical implications of retaining outside private
investigators.
Privacy implications of franchisor investigations.
Moderator: Cynthia Klaus, CFE, Attorney, Larkin Hoffman
Daly & Lindgren
Speakers: Meredith Bauer, Corporate Counsel, Anytime
Fitness LLC; Brigid Harrington, Associate, Witmer Karp
Warner & Ryan, LLP
4 2015
2015 IFA
IFA LEGAL
LEGAL SYMPOSIUM
SYMPOSIUM
The Dynamics of the Franchise
Relationship in Today’s Business &
Regulatory Environment
•
•
Restrictive covenants create a collision course
between the public policy goals against restraint of
trade and a franchisee’s right to exploit his or her
human capital on the one hand and a franchisor’s right
to protect its brand, enterprise and proprietary rights
on the other.
When a franchisor employs overreaching restrictions
it may find enforcement efforts difficult. Conversely,
when a franchisee competes unfairly by trading on
the expertise, reputation and intellectual property of a
franchisor, that franchisor must be entitled to enough
restraint to protect and maintain its trademark, brand,
systems other franchisees.
This workshop will present a practical overview of
what works and what does not in this razor sharp
area of conflict. It will offer the strategic insights of
in-house counsel from first knowledge of offending
conduct to final solution as well as those of
experienced litigation counsel .
It will also highlight hot spots throughout the US and
North America where extra caution must be taken
before seeking to enforce a restrictive covenant. In
today’s converging world of services and offerings, the
traditional scope of business that can be protected
through restrictive covenants is changing right before
our eyes. Are traditional geographical, temporal and
scope restrictions effective or has the internet and
multi-branding changed the game?
Alternate solutions and best practices in drafting and
enforcing will also be addressed in this minefield
area where commercial drafting skills and litigation
intersect.
Moderator: Geoff Shaw, Partner, Cassels Brock &
Blackwell LLP
Speakers: Frederic A. Cohen, Partner, Cheng Cohen LLC;
Arthur Anastos, Vice President and Managing Counsel
Dunkin’Brands, Inc.
Life After Termination – Ensuring a
Smooth Transition
You have just terminated, or are about to terminate, a
franchisee, or a franchise agreement is set to expire. Now
what? This workshop will address key post-termination
franchise agreement terms, including provisions regarding
de-identification, transfer of customer lists, post-termination
trademark and trade secret use restrictions, non-compete
terms, and purchase options. It will also address common
ancillary documents such as the collateral assignment of
leases and requests for supersedure for telephone numbers,
as well as provide practical tips to develop a successful
post-termination brand protection process, including sample
checklists. Finally, the workshop will discuss posttermination Internet issues, including removing links, listings
and references on websites and social media.
Moderator: John Haraldson, Vice President and Division
General Counsel, ServiceMaster Company
Speakers: Karen Marchiano, Counsel, Dentons; Bethany
Appleby, Partner, Wiggin and Dana LLP
MONDAY,
4 (CONT’D.)
MONDAY,
MAYMAY
5 (CONT’D.)
Walking the FPR Tightrope: Managing
the Expectations of Prospective
Franchisees, Lenders and Regulators
in Preparing Financial Performance
Representations
•
•
•
•
What issues should franchisor lawyers be aware of
when drafting financial performance representations
to maximize the benefits and minimize the risks to
franchisors in using FPRs?
What role does a financial performance representation
play in a lender’s decision to lend to a franchisee?
What kinds of FPR information do lenders find helpful
and what information is not helpful in making lending
decisions? How do lenders satisfy themselves that the
information in a financial performance representation
is accurate?
What factors do state regulators consider in evaluating
financial performance representations? What are the
most common factors that lead to rejection of an FPR?
What advice do regulators have for franchisor lawyers
who prepare financial performance representations
and franchisee lawyers who review them?
What are the perspectives of franchise lawyers,
lenders and regulators on current hot topics in FPRs,
including regional variations in FPRs and the use of
first year sales and profits information?
Moderator: Gary Batenhorst, Partner, Cline Williams
Wright Johnson & Oldfather
Speakers: Susan Grueneberg, Snell & Wilmer, LLP;
Rocco Fiorentino, CFE, President & Chief Executive
Officer, Benetrends, Inc.; Dale Cantone, Assistant Attorney
General, Maryland Attorney General’s Office
Basics Track:
Registration
•
•
State franchise registration requirements
Additional filing requirements for state addenda,
franchise sellers, brokers and advertising materials
• Exemptions from registration
• Examiner review process and comment letters
• Financial statements and additional financial
assurance requirements
• Consequences for non-compliance
Moderator: Marisa Faunce, Partner, Plave Koch PLC
Speakers: Charlene York, Attorney, Akerman, LLP; Gerry
Wells, CFE, General Counsel, Dessange Group North
America
3:30 pm – 4:45 pm Concurrent Sessions
•
How to Ensure Your Franchisees Knock It
Out of the Park
•
•
•
•
•
What are different types/examples of Key
Performance Indicators?
How do different KPI’s work?
What are the benefits and risks of using KPI’s to
validate your franchisees’ performance as it relates to
a franchised system?
What legal benefits and risks are there for using
defined KPIs?
What happens when franchisees don’t meet the KPIs?
Moderator: Jason Adler, VP and General Counsel, Cellaris
Franchise, Inc.
Speaker: Sarah Walters, Attorney, Perkins Coie LLP; Elliot
Ginsburg, Attorney, W. Michael Garner, P.A.; Ronald T.
Coleman, Partner, Parker, Hudson, Rainer & Dobbs, LLC
Strategic Crisis Management For Today’s
Franchise Systems – Planning Ahead
to Mitigate Risk and Minimize Adverse
Consequences to the Brand When A
Crisis Hits
•
Managing A Crisis Before It Hits – The Best Defense Is
A Good Offense
– Assess crisis risks, including special risks posed by
franchise systems
– Develop crisis management and communications
plan to prepare for a crisis and identify team to
lead through a crisis
– Train franchisor’s employees and franchisees to
ensure key constituents understand what tools are
in place once a crisis occurs
– Managing An Actual Crisis And The Ensuing Media
Frenzy - “Real Life” Case Studies, Including Social
Media Disasters
– Legal Considerations – Identifying And Addressing
The Legal Aspects Of A Crisis
– Direct liability considerations (negligence, breach
of contract or express/ implied warranties, etc.)
– Vicarious liability considerations (e.g., when does
a franchisor cross the line of “too much control”,
“joint employer” issues, etc.)
3:00 pm – 3:30 pm Refreshment Break
•
– Other considerations (e.g., strategy for dealing
with regulatory agencies to minimize adverse
consequences, franchise contract provisions, etc.)
Public Relations Considerations – Meeting The Crisis
Head On
– Draft public communications narrative and manage
it to protect the brand’s reputation, including its’
online reputation
– When to respond to the media and when to keep
quiet – if you do respond, avoid a “shoot first, ask
questions later” policy
– Establish internal and external communication
channels for addressing the crisis and tailor your
message to the consumer (or your key audience)
The Aftermath Of A Crisis
–Focus on crisis recovery efforts and rebuilding
public perception of the brand
–Improve existing prevention and response plans
(e.g., ask yourself – what was done right, what was
done wrong and what could be done better)
Moderator: Courtney Seely, General Counsel, Consumer
Capital Partners (Smashburger)
Speakers: Michael Fox, Managing Partner, ICR; Michael
Gray, Partner, Jones Day; Claudia Levitas, General
Counsel, Hooters of America, LLC
You Mean I Have to Enforce this
Provision? Top Provisions You Should Run
by Your Litigators
•
•
•
•
•
•
Non-Competes
Renewal
Exclusive Territories
Standard setting v. standard suggestions
Dispute resolution procedures
Choice of governing law
Speakers: Derek Ronde, Partner, Cassels Brock
& Blackwell LLP; Jim Susag, Attorney, Larkin Hoffman Daly
& Lindgren
Advanced Franchise Agreement and FDD
Drafting Techniques
(See initial listing for full description on page 4)
Moderator: David J. Kaufmann, Senior Partner, Kaufmann
Gildin & Robbins, LLP
Speakers: Scott Toop, SVP, General Counsel &
Secretary, Wendy’s; Melanie Bootes, Counsel, KFC
Corporation 2015 IFA LEGAL SYMPOSIUM
5
MONDAY, MAY 4 (CONT’D.)
Top 10 Tips for Securing Swift Franchise
Registrations and Renewals/Panel of
Regulators
TUESDAY,
MAY 5
8:00 am – 3:30 pm (See initial listing for full description on page 3)
Registration Desk Open
Moderator: Lou Chronowski, Member, Dykema Gossett
PLLC
Speakers: Patty Hagner, Franchise Examiner, Office of
the Illinois Attorney General; Bette Peterson, Franchise
Analyst, Minnesota Department of Commercer; Tim
O’Brien, Chief Examiner, VA Division of Securities & Retail
Franchising
8:00 am – 8:30 am Continental Breakfast
8:30 am – 10:00 am
General Session: Judicial Update
Is This Really the End? Dealing
with Renewal of Franchise
Relationships
•
•
•
•
•
What is a nonrenewal and how is it distinct from
termination.
– Where good cause is required, what constitutes
good cause?
– Is it a termination or a nonrenewal where the
agreement does not have a definite term?
Is it a nonrenewal if the franchisee declines the terms
offered on renewal or fails to satisfy conditions to
renewal offer (e.g., does not provide requisite notice,
does not timely sign, does not cure existing default?)
Is there such a thing as “constructive nonrenewal” and
are there limits on how substantial changes may be in
the agreement that is offered on renewal from the one
that is about to expire, e.g.,
– Exclusive territory vs. nonexclusive territory.
– Large territory vs. smaller territory.
– Increased royalty rates.
– Substantial upgrades to facilities.
Dealing with notice requirements of state franchise
relationship statutes.
– Practical suggestions to make sure notice is timely
provided.
– Can term be extended to satisfy notice
requirements?
What contractual renewal rights should be provided
in the franchise agreement. Examination of best
practices.
Moderator: Dan Oates, Attorney, Miller Nash Graham &
Dunn
Speakers: David Byers, Director, Corporate Counsel,
Starbucks Coffee Company; Victoria Blackwell, CFE,
Senior VP Talent & Chief Legal Officer, Papa Murphy’s
International Inc.
Basics Track:
Disclosure: U.S. Franchise Disclosure
Law
•
•
•
•
•
•
•
FTC pre-sale disclosure requirements: what is it and
who is entitled to it
Federal exemptions and exclusions.
Content of the FDD.
Collecting data and updating the FDD.
Item 19 financial performance representations and
supplemental FPRs.
Required financial statements.
Material change amendments.
Moderator: Max Staplin, Associate, FisherZucker, LLC
Speakers: Donna Christopherson, Senior Franchise
Counsel, The Dwyer Group; Connor Boyle, Legal Director,
Franchise & Litigation, Pla-Fit Franchise, LLC.
5:00 pm – 6:30 pm Networking Reception
7:00 pm Newcomers/First-Timers Dinner
You won’t want to miss this amazing venue
featuring the largest draft beer selection in
Chicago! (Additional fee applies)
6 2015 IFA LEGAL SYMPOSIUM
Rather than just summarize recent cases, we will identify
key franchise legal trends that are impacting the franchise
community and examine what the most important cases
mean for the future of franchising’s legal and businesses
operations. Expert speakers will cover trends in the franchise
relationship, compliance, dispute resolution, registration,
disclosure, antitrust, professional responsibility and other
important issues.
Speakers: Robert F. Salkowski, Partner Zarco, Einhorn,
Salkowski & Brito, P.A.; Trish Treadwell, Partner, Parker,
Hudson, Rainer & Dobbs, LLC.
10:00 am – 10:15 am Refreshment Break
10:15 am – 11:30 am Concurrent Sessions
Data Privacy and Secuirty: Can Any Brand
Sleep at Night?
(See initial listing for full description on page 4)
Moderator: Len MacPhee, Partner, Perkins Coie, LLP
Speakers: Paul Reeve, Risk Manager, Northwest Region,
United Parcel Service of America, Inc., UPS Store; Shelly
O’Callaghan, Executive Vice President and General Counsel,
International Dairy Queen; Sally King, Managing Partner
and Co-Founder, NXG Strategies
Ethics Course - Investing Franchisees/
Mystery Shopping
(See initial listing for full description on page 4)
Moderator: Cynthia Klaus, CFE, Attorney, Larkin Hoffman
Daly & Lindgren
Speakers: Meredith Bauer, Corporate Counsel, Anytime
Fitness LLC; Brigid Harrington, Associate, Witmer Karp
Warner & Ryan, LLP
Negotiating an International Deal –
Getting to Yes for Long-Term Success
This session examines some of the issues that often arise
in the negotiation of international franchise deals, and
suggests some solutions which may help the parties bridge
their differences and build the foundation of a long-lasting
and successful relationship. The session is designed to be
interactive, and will offer perspectives from both franchisors
and franchisees. The issues covered will include:
•
•
•
•
•
•
Scope of exclusivity granted to the franchisee;
Development schedule;
Dispute resolution and governing law;
Transfer restrictions and other related issues;
Guarantees; and
Indemnities.
Moderator: Don Wray, International Counsel, Little
Caesars Enterprises, Inc.
Speakers: Michael Brennan, Partner, DLA Piper LLP (US);
John Pratt, Partner, Hamilton Pratt
Restrictive Covenants – Reach for the
Stars and Watch the World Slip Through
Your Fingers
(See initial listing for full description on page 4)
Moderator: Geoff Shaw, Partner, Cassels Brock &
Blackwell LLP
Speakers: Frederic A. Cohen, Partner, Cheng Cohen LLC;
Arthur Anastos, Vice President and Managing Counsel
Dunkin’Brands, Inc.
Life After Termination – Ensuring a
Smooth Transition
(See initial listing for full description on page 4)
Moderator: John Haraldson, Vice President and Division
General Counsel, ServiceMaster Company
Speakers: Karen Marchiano, Counsel, Dentons; Bethany
Appleby, Partner, Wiggin and Dana LLP
Basics Track:
Handling Defaults and Terminations
•
•
•
•
•
Curable defaults versus automatic terminations.
Notices to cure.
Decision to terminate or not.
Steps that need to be followed in terminating.
Post termination provisions.
Moderator: Judy Rost, Partner, Alexander Holburn Beaudin
& Lang LLP
Speakers: Dawn Newton, Partner, Donahue Fitzgerald
LLP; Glenn Plattner, Attorney, Bryan Cave LLP; Meredith
Flynn, CFE, VP of Financial Services & Franchise
Compliance, Alliance Franchise Brands LLC
11:45 am – 1:00 pm
Boxed Luncheon & Roundtables
Our roundtables provide a unique opportunity
for you to sit down with your peers and share
tips, challenges, solutions and best practices
on a wide-range of franchise law and business
topics.
1:30 pm – 2:45pm
Concurrent Sessions
How to Ensure Your Franchisees Knock It
Out of the Park
(See initial listing for full description on page 5)
Moderator: Jason Adler, VP and General Counsel, Cellaris
Franchise, Inc.
Speaker: Sarah Walters, Attorney, Perkins Coie LLP; Elliot
Ginsburg, Attorney, W. Michael Garner, P.A.; Ronald T.
Coleman, Partner, Parker, Hudson, Rainer & Dobbs, LLC
Strategic Crisis Management For Today’s
Franchise Systems – Planning Ahead
to Mitigate Risk and Minimize Adverse
Consequences to the Brand When A
Crisis Hits
(See initial listing for full description on page 5)
Moderator: Courtney Seely, General Counsel, Consumer
Capital Partners (Smashburger)
Speakers: Michael Fox, Managing Partner, ICR; Michael
Gray, Partner, Jones Day; Claudia Levitas, General
Counsel, Hooters of America, LLC
You Mean I Have to Enforce this
Provision? Top Provisions You Should Run
by Your Litigators
(See initial listing for full description on page 5)
Speakers: Derek Ronde, Partner, Cassels Brock
& Blackwell LLP; Jim Susag, Attorney, Larkin Hoffman Daly
& Lindgren
Negotiating an International Deal
– Getting to Yes for Long-Term
Success
(See initial listing for full description on page 6)
Moderator: Don Wray, International Counsel, Little
Caesars Enterprises, Inc.
Speakers: Michael Brennan, Partner, DLA Piper LLP (US);
John Pratt, Partner, Hamilton Pratt
Walking the FPR Tightrope: How
Franchisor Lawyers Can Deal With The
Expectations of Prospective Franchisees,
Lenders and State Regulators When
Preparing Financial Performance
Representations
(See initial listing for full description on page 5)
Moderator: Gary Batenhorst, Partner, Cline Williams
Wright Johnson & Oldfather
Speakers: Susan Grueneberg, Snell & Wilmer, LLP;
Rocco Fiorentino, CFE, President & Chief Executive
Officer, Benetrends, Inc.; Dale Cantone, Assistant Attorney
General, Maryland Attorney General’s Office
Basics Track:
Franchise Litigation - Frequently Arising
Issues in Litigation
•
•
•
•
•
Before the lawsuit – procedural issues, including
venue, forum and choice of law considerations.
ADR issues, including if/when to mediate and
arbitration.
Common claims and defenses.
Remedies, including damages, injunction and other
equitable relief.
Themes and strategies for success at trial or
arbitration.
Moderator: C. Griffith Towle, Bartko, Zankel, Bunzel, &
Miller
Speakers: Keith Klein, Attorney, Bryan Cave, LLP; Justin
Klein, Partner, Marks & Klein, LLP
2:45 pm – 3:00 pm Refreshment Break
TUESDAY, MAY 5 (CONT’D.)
The Top 5 Mistakes Made by Franchisors
Expanding Internationally – How You Can
Learn From Them So You Don’t Repeat
Them
(See initial listing for full description on page 3)
Moderator: Jeremy Liebman, General Counsel,
ShelfGenie
Speakers: Melissa Rothring, General Counsel, Huddle
House, Inc.; Beata Krakus, Officer, Greensfelder Hemker &
Gale, P.C.; Carl Zwisler, Principal, Gray Plant Mooty
Hot Issues in Litigation
(See initial listing for full description on page 3)
Moderator: Michael Joblove, Shareholder, Genovese
Joblove and Battista, P.A.
Speakers: Kevin Shelley, Partner, Kaufmann Gildin &
Robbins LLP; Scott Korzenowski, Partner, Dady & Gardner,
P.A
Is This Really the End? Dealing with
Renewal of Franchise Relationships
(See initial listing for full description on page 6)
Moderator: Dan Oates, Attorney, Miller Nash Graham &
Dunn
Speakers: David Byers, Director, Corporate Counsel,
Starbucks Coffee Company; Victoria Blackwell, CFE,
Senior VP Talent & Chief Legal Officer, Papa Murphy’s
International Inc.
Basics Track:
Expanding Internationally
•
•
•
•
•
•
•
Assessing a franchisor’s readiness for international
expansion.
Selecting the countries for development.
Deciding on the deal structure
Choosing the right franchisee.
Negotiating the deal.
Understanding local law and franchise registration/
disclosure obligations and trademark requirements.
Understanding the applicability of domestic law and
its impact on an international franchise agreement.
3:00 pm – 4:15 pm Concurrent Sessions
Moderator: Robert Smith, Partner, Wiley Rein LLP
Speakers: Marc Mushkin, CFE, Vice President of
International Franchise Sales & Development, International,
CKE Restaurant Holdings, Inc.; Dominic Mochrie, Partner,
Osler, Hoskin & Harcourt, LLP
Considerations and Traps for the Unwary
Franchisor
4:15 pm Legal Symposium Adjournment
(See initial listing for full description on page 3)
Moderator: Rebekah Prince, Partner, Barnes & Thornburg
Speakers: Jordan Zucker, Associate General Counsel,
AAMCO Transmissions, Inc.; Sarah Yatchak, Senior
Attorney, Buffalo Wild Wings; Kara MacCullough,
Shareholder, Greenberg Traurig LLP
48th Annual IFA
Legal Symposium
May 3-5, 2015 Chicago Marriott Downtown Magnificent Mile Chicago, IL
2015 IFA LEGAL SYMPOSIUM
7
BONUS FEATURES
LITIGATORS
Each year our task force strives to enhance the Legal
Symposium experience to deliver real-world solutions and
top-of-the-line value to all who attend. Take a look below
at some of the highlights we think you’ll enjoy at our 48th
Annual Legal Symposium.
As franchise counsel it is your responsibility to mitigate
risk, but sometimes, despite best efforts, disputes arise.
Programming of interest to franchise litigators has been
developed to ensure that this important class of lawyers
understands how to safeguard the brands they represent and
answer breaches of conduct swiftly and appropriately. This
year we feature the following topics:
BASICS TRACK
Our Basics Track is designed to provide those who are new
to franchising, or those simply in need of a refresher course,
a solid foundation in the principles of franchise law. A
different topic will be offered during each breakout session
time slot. The Basics Track is comprised of the following
topics:
•
•
•
•
•
•
•
•
•
Disclosure & Registration
Best Practices in Handling Default and Terminations
Mergers & Acquisitions
Trademarks & Intellectual Property
Franchise Litigation
Expanding Internationally
Please refer to the program schedule for
further details about each session.
ETHICS COURSE
Please refer to the program schedule for
further details about each session.
INTERNATIONAL FOCUS
Even in a challenging economic and regulatory environment,
franchising’s reach continues to extend across the globe. We
are offering several internationally focused sessions to bring
you up to speed on the legal and business issues you need to
know about to protect and build your brand worldwide. This
year we are pleased to feature the following international
topics:
•
•
•
The Top 5 Mistakes Made by Franchisors Expanding
Internationally – How You Can Learn From Them So
You Don’t Repeat Them
Negotiating an International Deal – Getting to Yes for
Long-Term Success
Basics Track – Expanding Internationally
Please refer to the program schedule for
further details about each session.
Hot Issues in Litigation
Restrictive Covenants – Reach for the Stars and Watch
the World Slip Through Your Fingers
You Mean I Have to Enforce this Provision? The Top
Provisions You Should Run by Your Litigators
We are offering one class on Monday afternoon and
Tuesday morning that will be eligible for ethics credits. An
examination investing franchisees/mystery shopping will
look at the relationship from a variety of perspectives:
• Model rules of professional conduct applicable to
franchisor investigations/mystery shopping.
• Franchisor counsel’s communications with franchisee
employees.
• Ethical implications of retaining outside private
investigators.
• Privacy implications of franchisor investigations.
LEGAL SYMPOSIUM
NEWCOMERS
We want to welcome all young associates, paralegals,
those under 35 years of age and/or have been practicing
franchise law for less than 5 years into the fold by offering
a special dinner designed with their particular professional
development needs in mind. A Newcomer/First Time
Attendee Dinner has been scheduled at Howells and Hood,
located in the Tribune Tower. While all attorneys will benefit
from participating in the general session and workshops
offered, the Basics Track has been developed to focus on
many of the core issues young attorneys, associates and
paralegals need to be well-versed in advising the clients
they serve.
IBA/IFA JOINT
CONFERENCE
Do you want to learn more about the current issues
facing the international franchise law community?
Extend your stay in Chicago to participate in the 31st
Annual IBA/IFA Joint Conference, May 5-6, 2015 at
the Marriott Magnificent Mile. Partnering with the
International Bar Association’s Franchising Committee
each year ensures we offer a comprehensive program
focused on the latest international franchise law
issues. Interactive sessions include a “News from
Around the World” update during which expert
international franchise law professionals provide a
roundup of developments in franchising from some of
the world’s hottest jurisdictions. Don’t miss the annual
IBA/IFA Conference Reception and Dinner which many
regard as one of the premier networking events offered
all year. By attending the IBA/IFA Joint Conference you
will also earn additional CLE and CFE credits. There is
a separate fee to participate in this program. For more
information and to register online visit www.franchise.
org and click on IBA/IFA Conference under the Events
tab.
48th Annual IFA
Legal Symposium
May 3-5, 2015 Chicago Marriott Downtown Magnificent Mile Chicago, IL
8 2015 IFA LEGAL SYMPOSIUM
SOCIAL & NETWORKING
EVENTS
In addition to premier educational content, one of the
most important benefits of participating in the IFA Annual
Legal Symposium is the opportunity to build relationships
with franchise attorneys and business executives. Several
networking events are offered during the course of the
program. Take advantage of your time away from the office
by joining your colleagues at the following social events
where the only thing on the agenda is building your portfolio
of contacts in the franchise industry.
Here are some of the highlights of the networking
opportunities:
•
•
•
•
Welcome Reception – Sunday, May 3 at Gino’s East,
the Original Chicago Deep Dish Pizza. This offsite
reception offers a chance to make new connections
while enjoying Chicago’s legendary pizza!
Networking Luncheon – Monday, May 4
Annual Networking Reception – Monday, May 4
Newcomer/First-Time Attendee Dinner –Monday,
May 4 at Howells and Hood in the Tribune Tower. You
won’t want to miss this amazing reception venue that
features the largest draft beer selection in Chicago!
(Additional fee applies).
REGISTRATION DESK
SCHEDULE
Our Registration Desk will open Sunday, May 3 from 3:00
pm – 7:00 pm. Registration re-opens Monday, May 4 from
8:00 am until 6:00 pm and again Tuesday, May 5 beginning
at 8:00 am and closing at 3:30 pm.
SYMPOSIUM PREREGISTRATION
Pre-registration for the Legal Symposium closes Friday, April
24, 2015. If you are not able to meet this deadline please
register at our on-site Registration Desk during official
Registration hours. On-site registrations will be subject to
an additional $50 fee. Advanced registration for individual
concurrent sessions is not required – rooms will be set to
maximum capacity and seats are available on a first-come,
first-served basis. To register for all programs and events
described in this brochure, by visiting legalsymposium.
franchise.org.
WHAT DOES YOUR
REGISTRATION
FEE INCLUDE?
•
•
•
•
•
•
•
COURSE MATERIALS
Course materials will be made available on a flash drive
and distributed with other program credentials at our onsite
Registration Desk beginning Sunday, May 3. We will make
all panel course materials, PowerPoint presentations and
our advanced registration list (comprised of registrations
received on or before April 24) available to attendees by
email and on the IFA website at least 10 days in advance of
the Symposium.
CLE CREDITS
Your attendance at IFA’s Legal Symposium qualifies you for
Continuing Legal Education Credits (CLEs) in most states.
Details on how to earn credits will be available on-site at the
Registration Desk.
ICFE CREDITS
You will earn 300 Education Credits and 100
Participation Credits toward the completion
of the Certified Franchise Executive (CFE)
accreditation by attending the IFA’s 2015
Annual Legal Symposium.
WHY CHICAGO
Chicago is more than just a big city. Besides its striking
downtown, which includes some of the tallest buildings in
the world, Chicago has a distinctive coastline, hundreds of
vibrant parks and more than 200 unique neighborhoods. In
Chicago you will find incredible shopping on The Magnificent
Mile, a Michelin-rated dining scene and exciting nightlife.
The city also vaunts more than 40 museums, five regional
Tony Award-winning theaters and, no matter the season,
a sports team to cheer to victory. Chicago’s diverse
neighborhoods and unique city culture represent more than
100 countries. Visit ChooseChicago.com for more information
and start planning your visit now!
HOTEL INFORMATION
You may reserve your hotel room at the Chicago Marriott
Downtown by visiting https://aws.passkey.com/
event/12105815/owner/1361/home or calling 1-877-3030104 and indicating you are attending the IFA 2015 Legal
Symposium. Our room rate for a standard room is $299
(single or double) and includes internet access in the guest
rooms. The deadline for making reservations is April 9, 2015
(or when the IFA room block is filled, whichever is first.) Once
the room block is sold out, reservations will be accepted
based on availability at the group rate. The Marriott is in a
prime location, right in the heart of downtown Chicago at
540 N. Michigan Avenue. For more information about the
Marriott, visit http://www.marriott.com/hotels/travel/chidtchicago-marriott-downtown-magnificent-mile/.
Entry into all educational sessions;
Extensive course materials;
Welcome Reception Sunday, May 3;
Continental Breakfast Monday, May 4 and Tuesday,
May 5;
Refreshment Breaks Monday, May 4 and Tuesday,
May 5;
Lunch Monday, May 4 and Tuesday, May 5; and
Networking Reception Monday, May 4.
2015 IFA LEGAL SYMPOSIUM
9
SCHEDULE-ATA-GLANCE
Sunday, May 3
3:00 pm – 7:00 pm Registration Desk Open
3:30 pm – 5:00 pm Legal Legislative Committee
5:30 pm – 7:00 pm Welcome Reception
(Gino’s East)
7:30 pm
Speakers’ Networking Event
(by invitation only)
3:30 pm – 4:45 pm Concurrent Sessions
1.
2.
How to Ensure Your Franchisees Knock It Out of the Park
Strategic Crisis Management For Today’s Franchise Systems – Planning Ahead to
Mitigate Risk and Minimize Adverse Consequences to the Brand When A Crisis Hits
3. You Mean I Have to Enforce this Provision? Top Provisions You Should Run by Your
Litigators
4. Advanced Franchise Agreement and FDD Drafting Techniques
5. Top 10 Tips for Securing Swift Franchise Registrations and Renewals/Panel of
Regulators
6. Is This Really the End? Dealing with Renewal of Franchise Relationships
7. Basics Track: Disclosure: U.S. Franchise Disclosure Law
5:00 pm – 6:30 pm Networking Reception
7:00 pm Newcomers/First-Timers Dinner (Howells and Hood)
Additional fee applies
Monday, May 4
Tuesday, May 5
8:00 am – 6:00 pm Registration Desk Open
8:00 am – 8:30 am Continental Breakfast
8:30 am – 10:15 am
Welcome & General Session
* 8:30 am – 8:45 am Welcome by IFA Chair/President & Program Chair
* 8:45 am – 10:15 am Session Program
8:00 am – 3:30 pm 8:00 am – 8:30 am 8:30 am – 10:00 am
10:00 am – 10:15 am Registration Desk Open
Continental Breakfast
General Session: Judicial Update
Refreshment Break
10:15 am – 11:30 am Concurrent Sessions
10:15 am – 10:30 am Refreshment Break
10:30 am – 11:45 am Concurrent Sessions
1.
Considerations and Traps for Public Franchisors and Franchise Systems Going
Public
2. The Top 5 Mistakes Made by Franchisors Expanding Internationally – How You
Can Learn From Them So You Don’t Repeat Them 3. Hot Issues in Litigation
4. Top 10 Tips for Securing Swift Franchise Registrations and Renewals/Panel of
Regulators
5. The Dynamics of the Franchise Relationship in Today’s Business & Regulatory
Environment
6. Advanced Franchise Agreement and FDD Drafting Techniques
7. Basics Track: Structuring a Franchise Network
12:00 noon – 1:30 pm
Networking Luncheon with IFA Government Relations Update 1:45 pm – 3:00 pm 1.
2.
3.
Concurrent Sessions
Data Privacy and Security: Can Any Brand Sleep at Night?
Ethics Course - Investing Franchisees/Mystery Shopping
The Dynamics of the Franchise Relationship in Today’s Business & Regulatory
Environment
4. Restrictive Covenants – Reach for the Stars and Watch the World Slip Through
Your Finger
5. Life After Termination—Ensuring a Smooth Transition
6. Walking the FPR Tightrope: Managing the Expectations of Prospective
Franchisees, Lenders and Regulators in Preparing Financial Performance
Representations
7. Basics Track: Registration
3:00 pm – 3:30 pm Refreshment Break
1.
2.
3.
4.
Data Privacy and Security: Can Any Brand Sleep at Night?
Ethics Course - Investing Franchisees/Mystery Shopping
Negotiating an International Deal – Getting to Yes for Long-Term Success
Restrictive Covenants – Reach for the Stars and Watch the World Slip Through Your
Fingers
5. Life After Termination—Ensuring a Smooth Transition
6. Basics Track: Handling Defaults and Terminations
11:45 am – 1:00 pm
Boxed Luncheon & Roundtables 1:30 pm – 2:45pm
Concurrent Sessions
1.
2.
How to Ensure Your Franchisees Knock It Out of the Park
Strategic Crisis Management For Today’s Franchise Systems – Planning Ahead to
Mitigate Risk and Minimize Adverse Consequences to the Brand When A Crisis Hits
3. You Mean I Have to Enforce this Provision? Top Provisions You Should Run by Your
Litigators
4. Negotiating an International Deal – Getting to Yes for Long-Term Success
5. Walking the FPR Tightrope: Managing the Expectations of Prospective Franchisees,
Lenders and Regulators in Preparing Financial Performance Representations
6. Basics Track: Franchise Litigation - Frequently Arising Issues in Litigation
2:45 pm – 3:00 pm Refreshment Break
3:00 pm – 4:15 pm 7.
Concurrent Sessions
Considerations and Traps for Public Franchisors and Franchise Systems Going
PublicThe Top 5 Mistakes Made by Franchisors Expanding Internationally – How You
Can Learn From Them So You Don’t Repeat Them 8. Hot Issues in Litigation
9. Is This Really the End? Dealing with Renewal of Franchise Relationships
10. Basics Track: Expanding Internationally
4:15 pm Legal Symposium Adjournment
48th Annual IFA
REGISTRATION INFORMATION
Legal Symposium
48 TH ANNUAL LEGAL SYMPOSIUM
May 3-5, 2015 Chicago Marriott Downtown Magnificent Mile Chicago, IL
The registration fee includes course instruction and materials, two continental breakfasts, two luncheons, two cocktail receptions and refreshment
breaks. Advance sign-up for individual concurrent sessions is not required.
REGISTRATION FEES
Registration fees are per person and include course materials on a flash drive.
IFA Member
$925
1-3 registrants when registering from the same company together.............................................
48th Annual IFA
Legal Symposium
May 3-5, 2015 Chicago Marriott Downtown Magnificent Mile Chicago, IL
4 or more registrants when registering from the same company together................................$875
Non-Member
$1,525
Individual registrant ......................................................................................................................................
Newcomers’ & First-Time Attendees’ Dinner Ticket (Monday night) ..............................................
$120
QUESTIONS? Call 202-628-8000 or visit
legalsymposium.franchise.org
Grand Total $ __________________
Cancellation Policy:
Full refunds (minus a $50 administration fee) will be granted for registrations cancelled at least 14 days in advance of the Symposium. A 50% refund (minus a $50
administration fee) will be granted for registrations cancelled 7-14 days in advance. No refunds will be permitted for cancellations less than 7 days in advance or
for “no shows.” All requests for cancellations must be made in writing. Substitutions are permitted at any time at an additional fee of $50.
REGISTER NOW
legalsymposium.franchise.org
1900 K Street, NW, Suite 700
Washington, DC 20006 USA
48th Annual IFA
Legal Symposium
REGISTER ONLINE TODAY! VISIT:
May 3-5, 2015 Chicago Marriott Downtown Magnificent Mile Chicago, IL
legalsymposium.franchise.org
48th Annual IFA
Legal Symposium
May 3-5, 2015 Chicago Marriott Downtown Magnificent Mile Chicago, IL