CHABOT – LAS POSITAS COMMUNITY COLLEGE DISTRICT Information Technology Services MEMORANDUM TO: Connie Willis and Tim Dave REF: ITS-15-JPM156 FROM: Jeannine Methe CC: Zarir Marawala DATE: April 27, 2015 SUBJECT: 2015-2016 Program Review Technology Requests from Budget Committee _____ This memo is intended to explain the method used to process Technology Requests that are forwarded to the Chabot Technology Committee through the Chabot Budget Committee. Currently, we have two ways to receive technology requests with the Program Review form or with the Technology Request form, and both follow the same procedures for the Technology Committee and IT to review and approve. Both methods allow the Chabot Technology Committee to be more effective in the planning and prioritization of new technology requests campus wide since new technology requests flow through the Technology Committee for their evaluation and recommendations. For the Program Review requests received through the Budget Committee, this process was started in 2013 and was followed for the review of the Program Review requests for the previous two years 2013 and 2014 and now for the most recent year 2015. Attached is the 2015-2016 Program Review technology requests that were reviewed and approved by the Chabot Technology Committee on April 14, 2015. IT has reviewed the list of items and possible recommendations with the Chabot Technology Committee in our standard meeting and any changes suggested by the committee are incorporated in the final spreadsheet. For the next cycle of Program Review Technology requests in 2016-2017, improvements will be made to the Program Review form and it will be modified to replicate the information on the Chabot Technology Request form. The second method is using the Chabot Technology Request form that was created in 2013. Simultaneously this Budget Committee process was implemented to ensure coordination between Program Review, Budget, and Technology Committees, which was the primary point in the 2009 Accreditation recommendation. This Budget Committee process complements the usage of the Chabot Technology Request form which is still being used for technology requests that are not in the Program Reviews, especially during mid-year or when new unexpected requirements arise. Utilizing these two processes for technology requests, no new technology requests are processed without going through the Chabot Technology Committee for their review and approval before any action is taken. The Program Review requests for technology are just sent to the Budget Committee who then forwards them to the Chabot Technology Committee and IT. The Budget Committee takes no action until they receive the spreadsheet with the recommendations back after the Chabot Technology Committee has reviewed the items on the spreadsheet. There are various options that may be decided during the review such as proceed with the request as submitted for funding through the responsible department, submit the request to Information Technology where Bond funding or district-wide software agreements cover the request, or a suggestion for a comparable substitute item due to compatibility with the CLPCCD environment. For the routine maintenance requests, they continue to be processed through the ITS Help Desk who routes requests either for immediate action or through the Chabot Technology Request form process for non-routine maintenance items.