Truck Service Statistics Ports of Auckland’s Container Terminals are committed to providing a consistent service to road carriers, enabling import and export cargo to be picked up and delivered in a timely way. Key results and initiatives for April 2016: In April the % of trucks turned under 30 minutes (the standard agreed with the carrier community) was 90%. % of trucks with a turn time over 1 hour was 0%. Average Truck Turn time for the container terminals was 18.04 min for April. Empty Depot truck turn time was 11.15 min in April. 50% of trucks arriving at the POAL Container Terminals were early or late for their VBS booking. Average Import Dwell Time was 2.53 days, compared to 2.81 days in March. Ports of Auckland I Truck Service Statistics – April 2016 1 The time to turn a truck is measured from the time that the driver receives authorisation to enter the gate, until the containers has been unloaded or loaded off/on the truck. The driver receives such authorisation to enter, either from the road office or at the self service kiosk, which is consistent with Australian Waterline standard. Truck Turn Time 100% 90% 80% Proportion of Trucks 70% 60% 50% 40% 30% 20% 10% 0% Apr-15 92% May-15 92% Jun-15 93% Jul-15 93% Aug-15 89% Sep-15 88% Oct-15 89% Nov-15 88% Dec-15 89% Jan-16 87% Feb-16 88% Mar-16 93% Apr-16 90% 30 - 60 mins 7% 7% 6% 6% 10% 11% 10% 11% 10% 12% 11% 6% 10% Over 60 mins 1% 1% 1% 1% 1% 1% 1% 1% 1% 1% 1% 1% 0% Under 30 mins Ports of Auckland I Truck Service Statistics – April 2016 2 Average truck-turn time for a truck with a single container exchange at the Ports of Auckland Container Terminals. Empty depot is excluded. Average Truck Turn Time - Terminals (Minutes) 25 20 15 10 5 0 Apr-15 May-15 Jun-15 Jul-15 Ports of Auckland I Truck Service Statistics – April 2016 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 3 Average truck-turn time for the Ports of Auckland Empty Container Depot for trucks with a single container transaction. Average Truck Turn Time - Empty Depot (Minutes) 30 25 20 15 10 5 0 Apr-15 May-15 Jun-15 Jul-15 Ports of Auckland I Truck Service Statistics – April 2016 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 4 Truck on-time performance for their VBS booking. Trucks on-time for VBS booking 100% Percentage of Trucks 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Apr-15 Apr-15 61% May-15 May-15 60% Jun-15 Jun-15 61% Jul-15 Jul-15 59% Aug-15 Aug-15 76% Sep-15 Sep-15 48% Oct-15 Oct-15 46% Nov-15 Nov-15 47% Dec-15 Dec-15 48% Jan-16 Jan-16 50% Feb-16 Feb-16 50% Mar-16 Mar-16 51% Apr-16 Apr-16 50% Early for VBS 16% 19% 18% 20% 14% 25% 26% 22% 24% 27% 24% 23% 27% Late for VBS 23% 21% 21% 21% 10% 27% 28% 31% 28% 24% 26% 26% 23% On Time for VBS Ports of Auckland I Truck Service Statistics – April 2016 5 Dwell time for import containers is calculated from the time a container is discharged from vessel until the container is removed from the terminal. Import Dwell Time (Days) 3 2.5 2 1.5 1 0.5 0 Apr-15 May-15 Jun-15 Jul-15 Ports of Auckland I Truck Service Statistics – April 2016 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 6 The proportion of total trucks visiting Fergusson and Bledisloe terminals that process using the self service kiosks. % Trucks using Automated Kiosk 80% 70% 60% 50% 40% 30% 20% 10% 0% Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Fergusson Ports of Auckland I Truck Service Statistics – April 2016 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 Bledisloe 7