THEFUTURERAILWAY | THE INDUSTRY’S RAIL TECHNICAL STRATEGY 2012 INFORMATION 51 52 VISION Information is a valued rail asset that improves customer services, reduces operating costs and generates revenue OBJECTIVES New revenue streams from the exploitation of rail information Improved customer services Reduced operating costs STRATEGY Define common information architectures and protocols Produce an optimised cross-industry information flow model Exploit rail information through commercial partnerships ENABLERS National Information Systems Catalogue (NISC) Open architectural standards Data management Resilient systems THEFUTURERAILWAY | THE INDUSTRY’S RAIL TECHNICAL STRATEGY 2012 INFORMATION 2.112 Excluding Network Rail’s own information systems, research15 discovered over 130 information systems maintained by approximately 20 suppliers were in operation in 2011. Maintaining individual legacy systems is expensive and inefficient. Information cannot be shared or exploited efficiently and this inhibits whole-system approaches for technology-based improvements. 2.113 The EU project InteGRail identified that integrated systems using common standards can improve whole-system reliability by up to 50% by optimising maintenance and the cost of maintenance could be reduced by 10%, amongst other benefits. 2.114 To improve efficiency, mitigate costs and identify opportunities for better use of the vast amounts of collected data, the rail industry would benefit from a coordinated approach towards system architectures, information management and information exploitation. An initial study to understand the current information make-up of the sector and catalogue and map the industry’s information systems is underway16. VISION 2.115 The businesses in the industry are information-rich and use that information effectively to enhance and drive decision-making processes. Advanced and appropriate decision support tools are in place and in use on a daily basis. 2.116 The industry realises the value of its data for customer and internal purposes and improves its costs, attractiveness and performance as a consequence. 2.117 The businesses make use of externally and internally generated information sources and support customers’ preferred devices. 2.118 Rail businesses are capable of integrating a variety of information sources to produce new information and adapt their business strategies. 2.119 Information systems are built for expansion and easy replacement of outmoded parts. Costs are minimised through the use of commercial off-the-shelf (COTS) programmes and uniform testing and acceptance procedures. Agreed architectural standards, protocols and service level agreements support connectivity, improve the capability to share the information resources and facilitate a whole-system approach. 2.120 European standards17 have harmonised procedures, facilitating information exchange between railway computer systems across Europe and opening opportunities to explore new revenue streams. 2.121 The improved information systems and management allow the rail industry to exploit its data catalogues and build strategic partnerships to provide customers with personalised information and services that correspond to their individual needs. RSSB Project T962 Information systems architecture for the rail industry, an initial overview, September 2011 ibid 17 TSIs Telematics applications for passengers and freight (TSI TAP and TSI TAF); also the InteGRail project 15 16 53 54 THEMES - INFORMATION OBJECTIVES 2.122 The value of information gathered in the rail sector is recognised and exploited as new revenue streams are identified. 2.123 Rail businesses collaborate to make the best use of information sources. New business models are developed to exploit data. Vendors are able to develop applications and services to generate income and improve customer services. 2.124 Information-sharing and exploitation to reduce costs, including transaction costs such as ticketing, are facilitated by common architectures, protocols and dictionaries. Duplication of effort and information is avoided. Bespoke products are replaced with lower cost COTS technologies and applications, which are also more costeffective to maintain. STRATEGY 2.125 Common architectures and protocols would facilitate integration and information-sharing. Costs would be lowered and services improved. A suite of common and open standards would allow COTS products and services to be implemented with fewer specific industry modifications. Suppliers would be encouraged to invest in developing new systems as the marketplace becomes effectively larger. A common information framework would allow the industry to benefit from new technologies more quickly and efficiently. 2.126 To facilitate the development of common architectures, existing data and information flows need to be mapped to create a cross-industry information flow model. The key requirements to create and maintain a future dynamic architecture are: • • • • • Agreed information systems architecture and standards Common ontology and data dictionaries Security classifications for data Storage requirements Agreed suites of data types, for example asset and rolling stock data 2.127 Commercial partnerships would focus on mutual benefits and shared opportunities and risks. The Innovation section describes opportunities for innovators and commercial developers to exploit railway data and create new revenue streams. ENABLERS 2.128 Completing the National Information Systems Catalogue (NISC), started by TSLG, provides an important baseline. The NISC will help the industry to understand and analyse current railway data and architectures as the basis for a new holistic architecture and a wholesystem approach to data and information management. The analysis will identify duplication and gaps and facilitate solutions for integrating new systems into the existing architecture. THEFUTURERAILWAY | THE INDUSTRY’S RAIL TECHNICAL STRATEGY 2012 2.129 The common standards proposed in InteGRail and the TSIs Telematics applications for passenger services (TAP) and Telematics applications for freight (TAF) would support European interoperability as well as provide useful guidelines for the development of open architectures for the rail sector in Britain. 2.130 Coherent management policies, protocols and clear identification of data owners are needed to support a whole-system approach and maximise the benefits of data sharing, analysis and exploitation. 2.131 All information systems must be resilient to cyber-attacks and appropriate protective measures based on risk assessment must be built into the systems within the common framework. 55 56 THEMES - INFORMATION PRE 2010 RTS INFORMATION 2011 - 2020 2021 - 2030 2031 - 2040 VISION CP 4 Information System Architecture (Design) CP 5 EU TAF TSI, IntegGrail, RS RIS Rolling Stock Information System research (T962) CP 6 CP 7 CP 8 CP 9 Date management strategy covering protocols, standards, architecture, common data requirements, business conditions etc. Produce a rail sector ‘whole system’ information architecture Define future data architecture using open architectural standards Instigate of rail sector information data standards Data and information storage requirements: capacity and endurance Undertake information systems benchmarking exercises DEFINE COMMON INFORMATION ARCHITECTURES AND PROTOCOLS Information System Architecture (Delivery) Produce and implement data architecture transformation plan (Migration plan) Progressive introduction of federated data and information systems Rail sector and supply chain adapt and adopt COTS information technologies in support of operational communications, traffic management, asset management, sensors storage etc Information Security Establish cyber security architecture Determine security classifications for data Information Resilience Improve the resilience of information systems Information Management PRODUCE AN OPTIMISED CROSS-RAIL INFORMATION FLOW MODEL Information is a valued asset that improves customer services, reduces operating costs and generates revenue Map current data architecture and complete NISC Common data set structures (data dictionaries and ontologies ORBIS Information Exploitation Rail data and information requirements for operations, asset management Develop range of data and information exploitations business cases Attract information exploitation partners Strategic partnerships with data and information domain experts Establish the value of data and information EXPLOIT RAIL INFORMATION THROUGH COMMERCIAL PARTNERSHIPS Industry Delivery Activity Industry Development Activity Information Innovation Active and open Information innovation culture Attract innovation Publish sector common data and information standards TSLG Completed activity TSLG In progress Intellige TSLG Planned TSLG Potential All dates and durations should be regarded as indicative