AGENDA ITEM: C2
MEETING:
RSSB Board Meeting
DATE:
04 September 2014
SUBJECT:
Platform-Train Interface (PTI) strategy: update
SPONSORS:
Neal Lawson and Colin Dennis
AUTHORS:
Helen Costello and Emma Pickard
1.
Purpose of paper
1.1
In light of the agreement at the July 2014 board meeting to accelerate the
timescale for the production of the PTI strategy, the board requested an update
on the development of the strategy for the September meeting. This paper
provides the update and requests the board to note the progress that is being
made towards delivery of the draft strategy to be presented to the board at the
November 2014 meeting.
2.
Progress to date
2.1.
The programme is on target to achieve the accelerated programme for the
delivery of the strategy that was agreed by the RSSB board in July 2014. A first
draft of the strategy will be available for review at the November 2014 board
meeting and the first edition will be submitted for endorsement at the January
2015 meeting. A more detailed timeline can be found in Annex A.
2.2
It is intended that the strategy will be a high level document, setting out a short,
medium and long term vision for improving the PTI from a safety, operational
performance and accessibility perspective. The strategy will not provide all the
answers to the many issues that are associated with the PTI, but will act as a
starting point and signpost for other related workstreams and projects. The
strategy will be a live document and subject to updates as additional information
becomes available and on-going research studies make recommendations
relevant to the PTI strategy.
2.3
Detailed information on implementation and delivery will be included within the
strategy as an associated action plan. It is intended that these actions will be
assigned to the most appropriate parts of the industry to take forward. A
proposed governance approach is being developed to illustrate where
responsibility will lie for onward delivery, as well as the overarching programme
governance approach.
2.4
Opsweb (Opsweb.co.uk) is an online resource centre designed for the rail
industry to access and share information and resources on operational safety.
An area will be created on the site dedicated to PTI; a large amount of
information has already been collected and this is expected to grow over time.
RSSB Board Meeting Final: 04 September 2014
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AGENDA ITEM: C2
2.5
In support of the strategy an associated PTI strategy technical report will also
be published post-January 2015. This report will summarise the approach to
the development of the strategy and provide rationale for the conclusions that
were reached in the main strategy document, including acting as a point of
reference for all data collected during the programme.
3.
Strategy Creation
3.1.
The work carried out to date has been progressed through four main
workstreams, namely; operations, human factors, data analysis and
engineering. Each workstream created a matrix with short, medium and long
term objectives set against mitigations identified during industry workshops. In
addition detailed data analysis has been completed in parallel to qualitative
work undertaken. The PTISG is currently combining all outputs.
3.2
An outline structure for the strategy has been created which includes the
following key themes that will take due account of the safety, operational
performance, capacity and accessibility issues associated with the PTI:





Passenger behaviour
Infrastructure and gauge clearance
Rolling stock
Operations
PTI monitoring and evaluation
3.3
Other sections in the strategy will include: policy and planning context, support
from the railway industry and, ownership and implementation.
3.5
Between June and October 2014 members of the programme team are
attending industry meetings to present on progress, share the outline strategy
and gather feedback; Annex B provides the roadshow schedule. The feedback
to date on the strategy proposals has been good.
3.6
The programme team is also working on options for the presentation of the
strategy and the production of a communications plan for the launch of the
strategy.
4.
Associated projects
4.1
There are a number of associated projects that are being coordinated as part
of the PTI strategy. However it is worth noting that the majority of R&D projects
and outputs associated with some of the workstreams are not expected to be
completed by the time the first version of the strategy is published.
4.2
The strategy is not expected to have all the answers for issues that surround
the PTI, instead it has set in place a whole system approach that will form the
foundation from which to build the rail industry’s knowledge. Incomplete
projects and research will be referenced and the document will act as a signpost
RSSB Board Meeting Final: 04 September 2014
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AGENDA ITEM: C2
for associated work. The strategy will describe how the outputs of the projects
will be brought together in an integrated way.
4.3
It is intended that as projects are delivered the strategy will be updated. It is
anticipated that, as a minimum this will be presented to the board as part of the
SSRG annual stewardship report.
5.
Future governance
5.1
The PTISG is a task and finish group that reports directly to the RSSB board.
Once the strategy is complete and endorsed by the board, the group will cease
to meet. It is intended that future responsibility for the action plan,
implementation and updating of the strategy will move under the System Safety
Risk Group (SSRG). SSRG has five associated sub-groups, one of which is
called People on Trains and in Stations Risk Group (PTSRG); this would be the
recommended group to oversee taking the PTI strategy forward.
5.2
Under the proposed governance approach, a PTI strategy working group
reporting to PTSRG will be set up to drive forward the implementation of the
strategy. This group will also be a task and finish group, ceasing to meet once
the action plan is sufficiently progressed and agreement is reached on how the
medium and long term actions will be taken forward. Ongoing update of the
strategy would be overseen by PTSRG, although the working group is expected
to meet for at least two years. The technical workstream leads will continue to
support the strategy. The working group will have to work closely with other
cross-industry groups such as ISCC, the standards committees, the RTS
portfolio groups, etc to deliver the strategy.
5.3
For the implementation to succeed, the industry at the highest levels must
continue to support the strategy, including the provision of subject matter
experts to the programme group, senior members of the industry to take
ownership of the action plan and, where justified, the finance needed to support
the development and implementation of the strategy. The RSSB board is asked
to note and support this approach.
6.
Early deliverables
6.1
Media Campaign
6.1.1 The first phase of the media campaign is expected to launch publically
alongside the strategy in January 2015. The campaign will be focused upon the
use of social media and will be targeted toward the highest risk group, as
defined by the data available.
6.1.2 The output and design of the media campaign will be developed in such a way
as to highlight the risk but not create the impression that the station environment
is unsafe.
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AGENDA ITEM: C2
6.1.3 To develop the creative conte nt of the campaign, a sub-group has been
established with representatives from cross-industry. It is anticipated that the
media campaign will not be branded by a specific organisation. The campaign
is intended to be launched nationally, to give consistent messages while
travelling anywhere on the network and will initially utilise all available social
media channels across industry, including the train operators, RSSB and
Network Rail.
6.1.4 The aspiration is that the campaign will be the only creative content in
circulation and no further media on this topic will be delivered.
6.2
Sharing operational good practice
6.2.1 The programme team is currently working on creating a PTI good practice
space on Opsweb; this is expected to go live before January 2015.
6.3
Projects
6.3.1 There are a number of projects that are expected to deliver in time for inclusion
in the strategy; see Annex C for a full list of associated projects.
7.
Key developments in understanding
7.1
Work undertaken during the creation of the strategy has improved
understanding of the risk at the PTI and will form the basis for future work in
this area. Work undertaken includes:



8.
The human factors team focused on public and passenger behaviours to
create a framework with which to aid understanding of hazardous events
and the unwanted behaviours associated with each incident.
The production of the PTI Special topic report, which was updated in
November 2013 and the associated SMIS narrative analysis on PTI events,
which produced a richer understanding of accident data.
Deep dive at ten selected PTI hotspot stations, including trialling of close
call for PTI, enhanced PTI accident forms and, passenger and public
observations, surveys and focus groups.
Recommendations
The RSSB board is asked to:
 NOTE that the strategy is delivering to schedule.
 NOTE and SUPPORT the continued industry-wide engagement throughout
the implementation stage of the strategy.
 NOTE the progress made on the media campaign, its alignment with the
projected launch of the strategy and the requirement for cross-industry buyin.
RSSB Board Meeting Final: 04 September 2014
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ANNEX A
PTI strategy time
RSSB Board Meeting Final: 04 September 2014
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ANNEX B
PTI strategy roadshow schedule
RSSB Board Meeting Final: 04 September 2014
Meeting
Date
Presenter
Status
Network Rail Business Change Panel
25 April 2014
Emma Pickard
Complete
Profiling Passenger Accidents Sub-group (LNW)
09 May 2014
Helen Costello
Complete
Operations Risk Management Forum (RSSB
hosted)
11 June 2014
Neal Lawson
Complete
East Croydon (Southern) Station visit
12 June 2014
Helen Costello
Complete
Haymarket (First Scotrail) Station visit
07 July 2014
Helen Costello
Complete
Penrith (Virgin) Station visit
08 July 2014
Helen Costello
Complete
Integration Group (Network Rail)
09 July 2014
Emma Pickard
Complete
York (East Coast) Station Visit
10 July 2014
Emma Pickard
Complete
London South East PTI Forum (Kent, Sussex,
Anglia)
11 July 2014
Emma Pickard
Complete
ATOC Operations Council
14 July 2014
Emma Pickard /
Helen Costello
Complete
Rail Delivery Group (Stations)
Paper submitted to raise awareness
July date TBC
Emma Pickard
Complete
RSSB Board Meeting Final: 04 September 2014
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ANNEX B
PTI strategy roadshow schedule
RSSB Board Meeting Final: 04 September 2014
Meeting
Date
Presenter
Status
People on Trains and in Stations Risk Group
(PTSRG)
sub-group of SSRG
15 July 2014
Helen Costello
Complete
Virgin Joint Safety Committee Meeting
17 July 2014
Helen Costello
Complete
First Group's Engineering Director's Meeting
24 July 2014
Bridget Eickhoff /
Helen Costello
Complete
LNE Multi-Operator Meeting
30 July 2014
Emma Pickard
Complete
Heathrow Express Management Meeting
30 July 2014
Helen Costello
Complete
Newport (Arriva Trains Wales) Station visit
05 August 2014
Emma Pickard
Complete
National Freight Safety Group
Informed and invited to review strategy
08 August 2014
Maurice Wilsdon
Complete
Moorfields Liverpool (Merseyrail) Station visit
19 August 2014
Helen Costello
Complete
Western Route
28 August 2014
Emma Pickard / Helen
Costello
Scheduled
EMT Board Safety Sub-committee
04 September 2014
Helen Costello
Scheduled
Worcester Foregate (London Midland) Station
visit
11 September 2014
Helen Costello
Scheduled
RSSB Board Meeting Final: 04 September 2014
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ANNEX B
PTI strategy roadshow schedule
RSSB Board Meeting Final: 04 September 2014
Meeting
Date
Presenter
Status
ATOC Safety Forum
22 September 2014
Emma Pickard
Scheduled
Operations Focus Conference (RSSB hosted)
02 October 2014
Lesley Heath
Scheduled
Infrastructure Projects (Network Rail)
01 October 2014
Emma Pickard
Requested slot via Toby
Robins
System Safety Risk Group (SSRG) Workshop
17 October 2014
Emma Pickard / Helen
Costello
Scheduled
Industry Safety Meeting (ISM)
Date to be scheduled
Requested slot via John Abbott
National Task Force Operating Group
Date to be scheduled
TBC
ORR
Date to be scheduled
Requested slot via Donald
Wilson & David Keay
DFT
Date to be scheduled
Requested slot via Tim Kendall
RAIB
Date to be scheduled
Requested slot via Simon
French
Wessex route
Date to be scheduled
Requested slot via Sharon
Vye- Parminter
Scotland route
Date to be scheduled
Requested agenda slot via
route
RSSB Board Meeting Final: 04 September 2014
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ANNEX B
PTI strategy roadshow schedule
RSSB Board Meeting Final: 04 September 2014
Meeting
Date
Wales
Date to be scheduled
Requested agenda slot via
route
Ashford International
Date to be scheduled
Requested
Waterloo station visit
Date to be scheduled
Requested
RSSB Board Meeting Final: 04 September 2014
Presenter
Status
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ANNEX C
Summary of R&D projects associated with the PTI strategy
Title
Status
T1029 Designing a tool to support duty holders in the
Due to be published
November 2014 and
will be included in
strategy
assessment of platform train interface risk
T1062 Platform recess – review of requirements
Will be included in
strategy
T1037 Train passenger footsteps investigation to
Data used to inform
engineering work on
platform heights
support research into the reduction in passenger
stepping distances and gauging constraints
T1059 Evaluating the use of on-train DOO(P) monitors
during station departures
T1054 Evaluating platform gap fillers to reduce risk at
Expected to deliver
Dec 2015
the platform-train interface
Expected to deliver
Dec 2015
T1057 Investigating the risks posed by luggage to
In development
passengers and staff on trains and stations
T1055 Improving accessibility and safety for mobility
In development
scooter users travelling by rail
T1026 Improving platform operational signage
In development
T866 Investigation of platform edge positions on the GB
network
Complete October
2011 and used to
inform T1037
T764 Evaluation of the benefits of yellow lines on non-
Published 2009
high-speed platforms
T759 Improving the methods used to provide access to
and from trains for wheelchair users
Published 2012; Good
practice guides
published June 2014
T743 Improving the arrangements for train dispatch from
Completed 2009
stations
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ANNEX C
Summary of R&D projects associated with the PTI strategy
Title
Status
T704 The contribution of alcohol to personal safety and
Completed 2010
security risk on the railways
T610 An assessment of the cost and benefits of
adopting a standard uniform platform height of 1115 mm
RSSB Board Meeting Final: 04 September 2014
Completed 2008 and
used to inform
engineering work on
platform heights
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