Transferring Number from Drexel Account to Personal
Account
1) Visit an AT&T Company Store or call 888-444-4410 (select option 2 and then option 5) to
transfer your Drexel phone number to a personal AT&T account.
a. If visiting an AT&T store, go to att.com/find-a-store and enter search location criteria.
The store must be listed as a Company Store, not an Authorized Retailer. For instance,
if searching within zip code 19104, the AT&T Company Store listed at 3741 Walnut St
will be able to transfer your service, but the AT&T Authorized Retailer at 110 S 18th St
would not be able to transfer your service.
b. If you are transferring your Drexel number to an existing AT&T personal account, please
ensure that you are an authorized user on the account or have the authorized account
user with you at the time of transfer. To add authorized users to an account, contact
AT&T Customer Service at 800-331-0500.
c. You will need to provide standard information required to obtain credit approval. Please
have the following information available:
i. Social Security Number
ii. Date of Birth
iii. Driver’s License Number
iv. Current Address and Contact Information
v. Drexel’s FAN (foundation account number) code: 02556586 (needed to ensure
that you receive the proper discounts)
2) After creating your account, the representative will advise you of available plan options.
3) The representative will need to verify your email address in order to send Terms and Conditions.
In order for the transfer to complete, you will need to accept the Terms and Conditions, which
will be delivered to your email address within a few minutes. Please make sure to check your
inbox and spam folders.
4) AT&T representatives will be on campus to answer questions regarding the transfer process on
the following dates:
a. University City Campus: Korman Room 013
i. Monday, September 29, 2014: 11 a.m. – 3 p.m.
ii. Friday, October 10, 2014: 11 .am. – 3 p.m.
b. Center City Campus: 1601 Cherry St, 11th Floor (look for signs that lead to the Allscripts
and GE Training Rooms)
i. Tuesday, October 7, 2014: 11 .a.m. – 3 p.m.
ii. Thursday, October 16, 2014: 11 a.m. – 3 p.m.