DACUM Research Chart for Pump Installers DACUM Panel John Henrich, MGWC/CVCLD President Bergerson-Caswell Inc. Maple Plain, MN Thomas F. Jenkins, CPI Owner/President Jenkins Pumps Inc. Piqua, OH Bob McClain Field Service Engineer Franklin Electric Fort Recovery, OH John W. Pitz, CPI President N.L. Pitz Inc. Batavia, IL Roger E. Renner, MGWC President/CEO E. H. Renner & Sons Inc. Elk River, MN Steve Schneider, MGWC Vice President Schneider Water Services St. Paul, OR Charlie Waller, CPI Owner Uvalde Pump Service Uvalde, TX DACUM Facilitators Robert E. Norton CETE/OSU Traci Lepicki CETE/OSU Sponsored by ® Phone/ Toll-free 800 551.7379/ 614 898.7791 Fax/ 614 898.7786 Web/ www.ngwa.org and www.wellowner.org Address/ 601 Dempsey Road/ Westerville, Ohio 43081-8978 U.S.A. Produced by Center on Education and Training for Employment College of Education The Ohio State University 1900 Kenny Road Columbus, OH 43210-1090 June 12-13, 2003 Duties DACUM Research Chart for Pump Installers A Determine Customer Needs A-1. Respond to customer contact B Assess Job Site B-1. Determine accessibility of site C Determine System Component Requirements C-1. Determine C-2. Test water source pump well parameters C-3. Video log C-4. Evaluate test results (e.g., well quality and capacity) C-5. Select C-6. Select pump type and pipe type and size size Prepare to Install Pump System D-1. Finalize customer contract D-2. Secure regulatory permits D-3. Determine inventory on hand for job D-6. Secure installation D-7. Schedule pump D-8. Stock truck with subcontractors (e.g., electricians, system installation consumables (e.g., tape, welding rods) backhoe operator) crew Install Pump System E-1. Drive to work site E-2. Check the site visually E-3. Position pumping supplies and equipment D E F G Troubleshoot Existing Pump System Perform Administrative Activities A-2. Obtain A-3. Assess basic customer current water information situation Tasks A-4. Assess customer water system needs (e.g., number of occupants) B-2. Determine B-3. Locate safety concerns water source B-4. Determine space available for pump equipment E-13. Prepare drop pipe for installation E-14. Install pump and components F-1. Observe pump system and F-2. Check surrounding area pump system controls G-1. Acquire bonds and insurance B-5. Locate existing B-6. Determine exterior utilities, rights of way, plumbing needs (e.g., building property lines addition and landscaping) D-4. Order D-5. Schedule pump system pump components installation D-11. Secure the load D-12. Perform D.O.T. (e.g., trucks, equipment) inspection (e.g., truck, equipment) E-12. Attach safety line to pump A-5. Question A-6. Troubleshoot A-7. Arrange customer about water problem for site visit problem over phone E-4. Verify availability of pumping supplies and materials F-3. Repair (replace) pump system controls G-2. Maintain regulatory G-3. Manage compliance (e.g., continuing company education, CDL) safety policy F-4. Check pump system electrical parameters (i.e., volts, amps, resistance) G-4. Manage company inventory C-7. Select wire type and size E-5. Dig E-6. Install E-7. Install trench for pipe pitless adaptor pipe and wire and wire in trench E-15. Connect system piping E-16. Install and wiring (e.g., pipes, well water storage seal) tank E-17. Install electrical controls B-7. Assess site for B-8. Prepare trenching (e.g., utilities, site plan and geology, septic) field notes E-18. Test pumping system C-8. Select water storage tank type and size B-9. Comply with regulatory requirements C-9. Select specialty C-10. Determine components type of well head (mechanical/electrical) completion D-9. Service installation equipment D-10. Load truck for specific job E-8. Record pump and motor E-9. Assemble E-10. Set up information (e.g., serial number pump to motor pump hoist and voltage) E-19. Backfill the trench E-20. Sterilize E-21. Collect E-22. Complete pumping water sample pump system system field sheet F-5. Correct pump F-6. Check pump operation F-7. Correct system electrical (e.g., pressure, cycle time, pump operation problem flow) problem G-5. Manage G-6. Manage G-7. Process company accounts company water sample receivable accounts payable G-8. Process field sheets G-9. Process customer invoices F-8. Check water source parameters G-10. Create customer files C-11. Prepare customer contract E-11. Splice motor lead to drop cable E-23. Clean up job site F-9. Correct water source problem G-11. File pump system warranty information G-12. Initiate customer follow-up