Getting the most out of 1 Let’s hear from you Agenda 2 The world has gone social & that changes everything 3 How Facebook can help your business grow Let’s hear from you Why we’re here Bord Bia’s mission: • To grow the success of a world class food and horticulture industry by providing strategic market development, promotion and information services. • Act as a link between Irish Food, Drink & Horticulture suppliers and existing and potential customers throughout the world. • Develop markets for Irish suppliers and to bring the taste of Irish food to more tables world-wide. Experience with Facebook Social changes everything Social changes everything Jaykob Thurb I love baked cheese ruffles. I want to jump in a huge bag of them and eat my way out. Community Essential Personalized experiences Personalized experiences Personalized experiences Personalized experiences Brand New… Platform Using the FB The world has gone social How can Facebook help your business grow? Over 500 Million Active Users Worldwide Rick’s Mom joins Facebook Over 500m Over Internationalisation 125m in Europe 70 Different Languages Open Registration 2007 2008 2009 July 2010 500 M Over 1.65m Active users in Ireland Over 2/3 of the Irish online population now using Facebook regularly 2M M… F… J… D… N… 2009 O… S… A… J… J… M… A… M… F… J… D… N… O… S… A… 2008 J… J… M… A… M… F… J… D… M N… 1.73+ Source: Facebook internal data, March 2010 Note: Active users are registered users who have logged on to Facebook at least once in the last 30 days European Figures Over 125m Active Users in Europe Norway 2.3m Netherlands 1.6m UK 23m Sweden 2.9m Romania 510k Ireland 1.7m Finland 1.4m Germany 9m France 14.4m USA 115m Poland 1.6m Belgium 2.9m Spain 9.1m Russia 640k Italy 13.5m Australia 7.4m Denmark 2.2m Turkey 17m Czech 1.9m Egypt 2.3m NZ 1.3m Portugal 1.2m Swiss 1.8m Austria 1.5m Greece 2.2m Hungary 630k India 5.7m More than half of users return daily Challenge to Traditional Media Owners Facebook’s Daily Reach can now rival TV, Radio & Press 154,610 115,462 145,000 combined circulation 3% Drop circulation (MediaWeek June 2009) 3.9% Drop circulation (MediaWeek June 2009) 168,000 audience (MediaWeek June 2009) 899,000 listenership (MediaWeek June 2009) 1.73m Active Users – 1.03m daily reach (23.5 min session time/day) 350,000 52,544 (MediaWeek June 2009) circulation audience (MediaWeek June 2009) 5.1% Drop Connecting With Your Audience On Facebook We do 3 simple things for marketers Facebook Ads Drive traffic on & off of Facebook Facebook Pages Innovations Build Fans & communicate directly with them Facebook Connect, Applications & new Ad products Targeting Huge opportunity to target and optimize Demographically Psychographically Location Activities Age/Birthday Interests Gender Music Education TV/Movies Workplace Applications Relationship Books Language Groups Reaching mass & targeted audiences All Irish Women 18-45 Women in Ireland Married Women 18-45 in Ireland 864,000 664,000 128,000 *Facebook Ad Platform data July 2010, subject to market fluctuations Promoting 2 dedicated Ad positions Homepage Ad Ad Space Unit Creating an Ad….Simple as 1-2-3 Creating an Ad…Targeting and Buying Reach the Right People at the Right Time Engagement Ad formats Encourage users to interact & share your advertising Like Ad Video Ads with Commenting Event Ad Polling Ad Jameson Example Brand awareness & trial Jelly Belly Become a Fan Engagement Ads Event Engagement Ad Increase connections & awareness Become a Fan Engagement Ads Subway Eat Fresh, Eat Free Sweepstakes Subway 68% 2X lift in ad recall increase in message awareness Social context increases effectiveness 4X increase in purchase intent Pages Product Guide Facebook Page 1. Fan connections 2. Brand voice 3. Viral distribution Facebook Page Wall, Publisher ▪ Real-time publishing ▪ Same as on user profiles ▪ Multi-media functionality ▪ ▪ Post text, photos, videos, links etc. Dialogue with Fans A new ad model Develop deep relationships with your audience 2. Advertise to get Fans 1. Build a Page 3. Publish to your network What are people doing well Use Tabs to Sell Product Tabs can be created for tactical objectives like enticing users to order pizza without ever leaving Facebook. Make your small business look BIG! Betty Crocker: posting recipes, relevant mom content, fun apps Create a Local Presence for your Global Brand Corporate Insurance Brand has 171,000 Fans….Why? Vanity URL’s – www.facebook.com/papajohns Simple and effective way to drive traffic to the page Easily searchable within facebook and search engines – i.e Google and Yahoo! Take over existing fan pages and become the official page ongoing Opportunity to use on all promotional material and drive traffic the page Vitamin Water Facebook Application Invite your audience to participate in a Product launch