New Technologies Advance Consumer Control The Path to Perfect Power: New Technologies Advance Consumer Control January 2007 Galvin Electricity Initiative 3412 Hillview Avenue Palo Alto, CA 94304 (650) 855-2400 The Galvin Electricity Initiative seeks to identify opportunities for technological innovation in the electric power system (broadly defined) that will best serve the changing needs of consumers and businesses over at least the next 20 years. Of paramount importance will be ensuring that the electricity system provides absolutely reliable and robust electric energy service in the context of changing consumer needs. The Path to Perfect Power: New Technologies Advance Consumer Control is a report in a series produced under Phase Two, Task 3 of the Galvin Electricity Initiative. Phase Two of the Initiative is focused on developing the implementation roadmap, systemic blueprints, quality management plans and commercial business models for achieving and maintaining unqualified perfection in 21st century electric energy supply and service. Task 3 of the Initiative focuses on evaluating and enabling new demand-side leadership opportunities for implementation of the Perfect Power System. Consumer demandfocused leadership is both essential to prompt system performance transformation, and to the commercial application of many of the innovations on which perfection ultimately depends. For more information about this publication or the Galvin Electricity Initiative, please visit www.galvinelectricity.org or call 650-855-2400. Table of Contents Preface ............................................................................................................. 4 Executive Summary ......................................................................................... 6 Introduction ....................................................................................................10 Purpose of Report ......................................................................................... 11 Underlying Assumption ................................................................................ 12 Section 1: Customer-Centric Drivers..............................................................15 1.1 Customer-Centric Drivers ....................................................................... 15 1.2 Economic Drivers ................................................................................... 20 1.3 Dynamic Pricing ..................................................................................... 21 1.4 How Enabling Technology and Pricing Interact ..................................... 22 1.5 Why Dynamic Pricing Is Important for the Pursuit of the Perfect Power System ......................................................................................... 23 1.6 Estimates of the Value of Active Demand and Dynamic Pricing ............ 27 1.7 Conclusion.............................................................................................. 36 Section 2: Business Opportunity Templates and Deployment Scenarios ........37 2.1 Potential Business Opportunity Templates ............................................. 37 2.2 The Role and Impact of New Entrants .................................................... 45 2.3 Four Deployment Scenarios.................................................................... 48 2.4 Roll-out and Potential Benefits ............................................................... 66 Section 3: The Potential in the Residential Market ........................................71 The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 1 3.1 Potential Opportunities ........................................................................... 74 3.2 Emerging Business Opportunity Templates (BOTs) ............................... 93 3.3 Potential Deployment and Benefits......................................................... 96 Section 4: The Potential in the Commercial Market ......................................98 4.1 The Commercial Sector ........................................................................ 104 4.2 Current Developments .......................................................................... 107 4.3 Emerging Business Opportunity Templates (BOTs) ............................. 132 4.4 Potential Deployment and Benefits....................................................... 136 Section 5: The Potential for Improved Network Infrastructure ................... 138 5.1 Potential in Advanced Metering Infrastructure ..................................... 141 5.2 Potential in Smart-grid Investments...................................................... 148 5.3 Potential New Business Opportunity Templates ................................... 151 5.4 Overall Deployment and Benefits ......................................................... 153 Section 6: Constraints to Deployment........................................................... 154 6.1 Customer Behavior ............................................................................... 154 6.2 Utility Attitudes and Regulatory Constraints ........................................ 158 6.3 Barriers Against New Entrants ............................................................. 163 6.4 Implications .......................................................................................... 164 Section 7: Deployment Priorities .................................................................. 166 7.1 Overall Deployment Roadmap.............................................................. 166 7.2 Potential Benefits ................................................................................. 167 7.3 Technology and Deployment/Demonstration Priorities ........................ 168 7.4 Regulatory Priorities............................................................................. 168 The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 2 7.5 Outreach Priorities................................................................................ 169 7.6 Quality Management Implications and Priorities .................................. 170 Appendix A: Data Sources ............................................................................ 172 The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 3 Preface Preface Until now, if you ask the average home or business owner if they are satisfied with their electric service, chances are you will be answered in the affirmative. The fact is, the lights usually come on and electric power is still affordable to most Americans. But just as we are becoming more dependent on electricity to power our realtime online lives, the U.S. electric power system is increasingly inefficient, unreliable and insecure. Built with technology from the 1950s, it cannot meet the demands of the digital age, nor process the surge of transactions sparked by the advent of competition in the wholesale electricity market. The centralized structure that has characterized most of the U.S. electricity industry to date, leaves the power system vulnerable to attack and slow to repair in many natural disasters. As a result, customers are now less convinced that they are getting what they are paying for. Much higher electricity prices, and the rapidly growing reliance on electricity for home entertainment and other comforts, are making customers more aware of the importance of reliable electricity and they are more receptive to managing their demand. Used to being overwhelmed by information from all of their other service providers, the scarcity of information about electricity, the absence of instant information, and the fact that there is virtually nothing on the Internet about electricity use and options, is raising concerns about where the electric power industry is in this age of real-time digital interaction. Today’s month old, snail mail, difficult-to-decipher electricity bill just doesn’t cut it. This report uncovers the emergence of new, cheap, easy-to-use, pervasive Webbased technologies that will finally allow electricity customers to have more control over how they use electricity and know how much they are paying for their creature comforts. The report also details how these technologies will break through and thrive in the marketplace, becoming as integral a part of the average home or commercial space as the remote control or the cell phone. They will reduce demand, manage prices and put less stress on the environment. The report also looks at how that pervasive technology will change the energy marketplace and eventually lead to a wholesale quality transformation of the electric power system which is the ultimate goal of the Galvin Electricity Initiative. The end vision is of a system that provides no less than Perfect Power. The definition of perfection will be determined in its details by the end consumer but the general outlines of such a system are clear. A Perfect Power System will provide electricity service that is perfectly reliable, under any condition. For some consumers that will The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 4 Preface simply mean that it is always possible to turn the lights on. For others who rely on digital equipment that is sensitive to even a fraction of a second power surge or voltage sag, perfectly reliable will mean power delivered in a never-ending stream of high-quality smart electrons. The Perfect Power System will be efficient, providing power in a manner that uses the fewest possible resources and has the least possible impact on our natural environment. The Perfect Power System will deliver service that is affordable for all consumers and will serve as a springboard for economic growth and opportunity. The unrolling of the new technologies captured in this report will take off over the next few years with massive levels of penetration within a decade. This path to the Perfect Power System paves the way for the next phase of change, which will lead to the Perfect Power System that is the primary goal of the Galvin Electricity Initiative. The report has been researched and written by GF Energy, LLC. Roger W. Gale, president and CEO of GF Energy (rgale@gfenergy.com (202) 236-8198) and JeanLouis Poirier, senior strategist (jlpoirier@gfenergy.com (202) 413-9098) managed this project with support from Lynne Kiesling and David Bodde. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 5 Executive Summary Executive Summary The actual price of electricity fluctuates in response to supply and demand. But in today’s regulated utility system, few consumers have access to the actual, real-time price of the electricity they are using. Only a small number of large customers get advanced information such as hour-ahead or day-ahead prices. Instead most electricity consumers, certainly the residential ones, pay the utility power provider bill that amounts to an average of the price of the electricity they actually used during a given period. A month later they get an opaque bill that provides little guidance on how to use electricity more efficiently. Numerous demonstration projects and commercial applications have shown that changing this equation results in substantial consumer behavior change, with measurable effect on their electric bill. Simply put, consumers who know what they are paying for, and when, both use less and pay less for what they do use than do those who are not informed. The report draws on numerous studies showing that the reduction in peak and overall demand energy use has larger, societal and environmental benefits as well. Several factors have kept this transparent pricing structure from being made widely available. Much of the technology that exists today to understand and manage energy use is cumbersome and expensive, though there are major exceptions. While some commercial markets might be willing to invest more time and money into these technologies, the products have not yet evolved to meet the need. Additionally, our research has found that many utilities are reluctant to offer this price structure or technology to their customers for fear that it will lead to reduced electricity sales overall and, therefore, hurt the bottom line. So, while most utilities will be replacing today’s mechanical electric meters with smart meters, which are capable of providing the customer with regular electronic flows of information, nearly all utilities are beginning to use advanced meters only to reduce their cost of collecting billing data and in some cases enabling them to remotely disconnect customers who do not pay their bills or as a way of managing load. New and emerging technology will change that unbalanced equation over the next decade. In researching this report, we found that many of the major players in the technology world are engaged in commercializing tools in the communications and sensor space that are aimed at the comfort, security and entertainment markets in both the residential and commercial sector. Large and small innovative companies are entering the market almost daily. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 6 Executive Summary The shape these systems will take are limited only by the imagination. Already, companies are marketing systems that allow the owner to control various facets of their homes or businesses through the television or through Internet-based software. These range from complex systems that run HVAC technologies for large commercial spaces, to residential products such as programmable home entertainment systems and thermostats that can be set via Web-based software. As these technologies become ubiquitous, our research suggests that the ventures behind them will begin to look for incremental services to enhance their value. Trends toward rising fuel prices, increasing concern about resource depletion and climate change, suggest more efficient energy management will be the next obvious step. The combination of ubiquitous low-cost communications (wireless and wired), standardization of Internet Protocols (IPs), low-cost mesh sensors and modules will make precise, real-time and on-demand electricity management a low-cost increment to investments already being made to serve other needs. Widespread adoption of these technologies for energy management will create a “customer pull” toward investment in technologies to upgrade the existing electric grid, making it capable of responding in real-time to shifts in demand. It also will encourage the commercialization of microgrids allowing communities, institutions and commercial complexes to share electricity systems that include local generation. This, in turn, will allow for much more efficient decisions on where electricity is generated and how it is distributed and allow the system to operate with less need for large spinning reserves. This will be more economical and will improve the environment. It also will encourage investments in distributed generation, including microgrids. That is the optimistic scenario and one we believe is born out by our research. However, it is important to note that the barriers to change remain high and most utilities are still driven by the desire to sell as many kilowatt hours of electricity as possible. Consumer-end electricity management does not advance that cause. The biggest challenge will be to assure that the electric company meter hanging on the outside wall of buildings will be linked real-time with the customer-owned building management system inside the wall. The ubiquitous IP-based commonality now becoming standard will make that easy to achieve at the right time. The immediate challenge is to make sure that the utility industry moves away from small-scale proprietary systems and embraces broader, interoperable IP-based protocols and approaches. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 7 Executive Summary Even with these hurdles, our research suggests that the utility industry recognizes the need to evolve and adapt dramatically if it is to remain viable. That evolution will involve no less than ceding control to consumers. The transformation is underway. Key findings: The electricity industry is in transition toward a demand-driven business similar to most other industries that are driven by customer preference and this transition could mean a substantial reduction in energy demand. If only 40 percent of residential customers begin managing their energy load (about the same percentage as those who have cell phones), we will see a major reduction in electricity demand. This transition is driven by emerging technologies now focused mostly in the comfort, security and entertainment space. These technologies include low-cost communications (wireless and wired), IP-standardization and low-cost mesh sensors and modules using emerging protocols like Z-Wave and Zigbee. In the commercial markets, there are enormous changes underway that allow building owners to manage their electricity loads in single buildings and in multiple locations intelligently and cost-effectively. Combined with an expanded focus on green building design, new HVAC technologies, enhanced energy storage technologies for energy-intensive building applications and higher performance decentralized generation and heat and power applications, we expect to see that 40 percent of the sector could become fully Web-enabled, consumer-controlled by the mid-2010s. As these technologies become ubiquitous in residential and commercial settings, the businesses involved will be looking for a new way to add value to the product. The obvious value-add will be real-time electricity management capabilities that will become a lowcost increment to home and building automation investments already being made to serve other security, entertainment and comfort needs. Research has shown that consumers, both residential and commercial, want to manage their energy spending and use, as long as it is relatively convenient. A number of residential and commercial “killer applications” are emerging in device remote monitoring, Web-enabled energy management, building sensor intelligence, smart storage, advanced metering infrastructure and distributed generation. They will allow new entrants to offer new business templates. (We have identified more than a dozen.) The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 8 Executive Summary New players are entering and will continue to enter the marketplace, including Information technology (IT) network companies, telecommunication corporations, software system integrators, intelligence device manufacturers and private infrastructure developers. These new players are often working through a new web of flexible alliances and joint ventures to implement new business models, many aimed at capitalizing on future demand response opportunities. We have identified more than 400 active players. In the next decade, the widespread adaptation of these technologies will lead to more efficient use of the grid, lower demand, and less stress on the environment. The advent of these technologies will have a profound effect on the utility industry. It will force utilities to change their business model and regulators to approve more favorable regulatory regimes. So, more utilities will end up investing in advanced metering infrastructure (AMI) and microgrid technologies. The result will be a better network backbone, with far fewer failures, better restoration capability when needed and, moreover, fully able to emulate the decentralized intelligence deployed in homes and commercial buildings. In addition, we are moving into a cellular power world, which involves battery cells, photovoltaic cells and fuel cells, all being lowpolluting, quiet and modular. Many new power storage technologies can be expected to emerge in coordination with an increased usage of distributed generation at the home, building and microgrid levels. Once we are able to manage electricity in real-time, it will be more evident where to invest in decentralized power storage and distributed generation (i.e., fuel cells, microgrids and grid-supporting power storage systems). Whether in individual buildings and homes, in neighborhoods or office parks or in sub-stations, local generation and storage will be the next plug in the perfect electricity system equation of the future. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 9 Introduction Introduction GF Energy’s 2006 Electricity Outlook, which surveys U.S. and Canadian utility CEOs and senior executives, identified a picture of a future where climate change, real-time energy management and far more customer intimacy will rule. A decade from now, demand response will flow as fast as electricity does today. And if the industry is right, today’s utilities will be leading digital players. The changes that the industry itself pictures are more transformational than in any year since we began surveying the industry in 1992. Ninety-six percent of CEOs and other senior executives expect billing and demand measurement to be IP-based in a decade, 84 percent believe demand response will be widely used and 81 percent believe real-time pricing will be in effect. In the long-term, new technology will change electricity consumption and management GF ENERGY LLC Long-Term Technological Innovations Expected Internet Billing & Demand Measurement 96% Demand-Response Systems for End User 84% Plug-In Hybrid Vehicles 83% 81% Real-Time Pricing Sensors on Most Consuming Devices 62% Microgrids Storage 32% 21% Q41: In the next 10 years, which of the following trends do you think will have begun to be implemented? S GF E These changes in attitude signal one of the most transformational shifts in electric utility thinking. The regulatory and financial incentives are not yet in alignment, but there are more consensuses on the shape of demand response than on almost any other issue. In this report, we identify more than a dozen Business Opportunity Templates (BOTs) that pull together the various new developments in technology focusing on specific technology enablers and new entrants, while taking into account the likely evolving role of incumbent utilities and legacy suppliers. Many new entrants are eyeing these The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 10 Introduction BOTs, investing venture capital and announcing the release of new products every month. Our goal is to provide a framework identifying the incentives and dynamics that will lead to the transformation of the existing electricity industry into a real-time, customer-driven business served by a new breed of technology and service providers. We have identified four scenarios on which we focus our attention: Residential retrofits Residential new homes Office buildings Office microgrids In addition to these four scenarios, there is technology transformation occurring in the large industrial customer space and in some niche areas like hospitals and emergency preparedness. But the four scenarios we have identified in this report have high implementation and penetration promise over the next decade and are already in their take-off stage. Purpose of Report The purpose of this report is to provide a compelling picture of a better electricity world. One driven by real-time management of electricity in a system that assures the highest levels of reliability, efficiency and environmental performance. It is a system that is managed increasingly by customer demand response and is eventually built on a combination of a robust, real-time central grid linked with more decentralized microgrids. In this new world, customers and electricity suppliers will share the responsibility for managing the use of electricity through demand-driven controllers that manage price and also control devices in homes and buildings. This report, part of the Galvin Electricity Initiative, focuses on the drivers that are leading toward an electricity world dominated by three characteristics: 1. The commercialization of a real-time, demand response-driven, increasingly decentralized electricity market; 2. The upgrade and improvement of the existing centralized electricity grid; 3. The improvement in the quality management of the grid with a goal of perfection. The focus of this report is on the emerging panoply of Internet-based technologies that will allow the customer to control electricity use harnessing the customer’s selfinterest and the total electricity systems incentives to efficiently use resources. Four The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 11 Introduction scenarios, described below, capture how we see the residential and commercial spaces leading the way toward a more perfect system. In the digital world, electricity, often taken for granted, undergirds the entire digital economy and must perform that role perfectly, economically and competitively. This report shows how the digital world is changing the electricity world from a slowthinking, low-risk, low-innovation business into a real-time, creative world. Our reliance on electricity to manage everyday life means that today’s frequency of power outages and spikes will no longer be acceptable. There also is growing evidence that the aging electricity grid subjects us to more frequent system failures today. The consumer has virtually no control over electricity use. Electric power companies do not provide the customer with data on how electricity is used except long after the fact. Customers do not have the ability to monitor use of power in their own buildings unless they are very large consumers, and there is little financial incentive to manage electricity demand. In fact, in the past decade, most utilities have reduced their demand-management programs. We have been going backward. In the end, it comes down to control. If customers are more responsible for making consumption decisions and have the tools to do so, price-driven incentives will encourage customers to use less electricity. It is often said that customers don’t want to spend time managing their electricity load. Larger customers do want to manage their energy loads, and even smaller residential customers want choice and control and will make decisions on their electricity-use profile if given the tools to do so. Signaling customers that a period of high prices is approaching is an effective tool if peak pricing is sufficiently higher than base pricing and, most important, the customer has the tools to do something about it. Demonstration programs confirm that customers do not want to spend a great deal of time managing their energy use, but they do want to know more about how much electricity they are using and they want to make the decision about how much to spend. These four areas also share a common attribute, which is that electricity management is an incremental addition to a longer value chain of IP-based automation investments that are already occurring. These include media and home entertainment in the residential space and HVAC and security control in the commercial space. The same communication protocols, sensors and controller software and hardware used to automate these functions and others, such as lighting, can also be used to manage electricity use at a very low incremental cost. Underlying Assumption The underlying assumption of this report is that the combination of ubiquitous lowcost communications (wireless and wired), IP-standardization, low-cost mesh sensors and modules make precise, real-time and on-demand electricity management a lowcost increment to investments already being made to serve other needs (i.e., security, The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 12 Introduction entertainment, comfort and Web connectivity). As a result, many new entrants will offer new customer-centric products and services. This will finally create a “customer pull,” which will fuel the need for regulators to adopt new electricity rates that will favor utilities to invest in advanced metering infrastructure and smart-grid technologies. This will allow the entire electricity grid to respond almost instantaneously to demand changes, allow for much more efficient decisions on where electricity is generated and how it is distributed and allow the system to operate with less need for large spinning reserves. This will be more economical; it will improve the environment; and it will encourage investments in distributed generation, including microgrids. The barriers to change remain high and most utilities are still driven by the desire to sell as many kilowatt hours of electricity as possible. The above text is almost identical to text found on actual page 8.) In those markets where the utility no longer makes a profit on the electricity itself, there is even less incentive to help customers manage their electricity load. And in very few markets do the electricity distribution companies (the companies that own the wires) believe they have an incentive to provide the customer with more information about their electricity load. In many cases, utilities do have an incentive to reduce peak demand since the production and purchase of electricity at those key times, especially during hot summers, benefits the utility because not all these costs are always recoverable and there is likely to be a time lag before the customer pays the utility. In addition, utilities have almost no incentive to minimize distribution throughput. The profit centers in utilities have little to gain by reducing throughput or, on the other hand, providing customers with tools to manage their loads. In short, the biggest incentive for utilities is to manage peak loads where they cannot always be assured of full-cost recovery. But even in this space, utilities are often less sensitive than they were when they had more financial risk. Unfortunately, there are few peak load management tools available to utilities or customers today. The new demand response tools we analyze in this report provide these capabilities. Most utilities will be replacing today’s mechanical electric meters with smart meters that are capable of providing the customer with regular electronic flows of information. But so far, nearly all utilities are using advanced meters to reduce their cost of collecting billing data and in some cases enabling them to remotely disconnect customers who do not pay their bills or as a way of managing load. Advanced metering can be adapted to provide the customer with more immediate and direct information and allow the customer to start making decisions. Unfortunately, this is not the driving force for new meter installation. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 13 Introduction Our presumption is that as customers make investments in home and commercial electronics for reasons other than managing electricity (for HVAC control, home entertainment, security, etc.), the incremental cost of adapting these investments for managing electricity will continuously decline. As sensors and mesh networks become more common, the cost of retrofitting existing buildings will decline and new buildings will be designed to manage heavy sensor communications. As a result, over the next decade, the adaptation of advanced electricity management will become less of a leap and more of a managed incremental addition to the electronic building. The biggest challenge will be to assure that the electric company meter hanging on the outside wall of buildings will be linked real-time with the customer-owned building management system inside the wall. The ubiquitous IP-based commonality now becoming standard will make that easy to achieve at the right time. The immediate challenge is to make sure that the utility industry moves away from small-scale proprietary systems and embraces broader, interoperable IP-based protocols and approaches. These two paragraphs appear earlier on actual page 8.) As electricity prices climb, reflecting higher cost of fuel and ambitious capital spending for new baseload generating, grid upgrades, etc., utilities are becoming more conscious of the impact on consumers and there is a great incentive to shift the responsibility for demand-driven decisions to the consumer. This is the start of the long-lasting trend identified in the GF Energy 2006 Electricity Outlook that will result in much more investment in demand response tools and infrastructure. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 14 Section 1: Customer-Centric Drivers Section 1: Customer-Centric Drivers 1.1 Customer-Centric Drivers In a world driven by customer demand and increased decentralization of control, the electricity industry is an anomaly. It is a centralized, supply-driven industry built around a central grid with nearly no customer information, incentives or control. The electric utility industry remains a highly supply-side incentivized and controlled industry. After the recent period in which an independent merchant generation business dominated the construction of generating plants, the industry appears to be moving back into a mode of large-scale, rate-based regulated baseload generation. Relative to nearly all other industries that have moved away from supply-side heavy production facilities (steel, chemicals, oil refining, etc.), the electricity industry continues by necessity in its heavy industrial mode since shipping electricity over global long-distances is not a feasible option. Furthermore, the utility industry remains a virtual monopoly, another anomaly in a world of fierce competition. Mergers and acquisitions are underway and it is likely that the electricity business will, therefore, become far more consolidated. However, it is not clear that the upcoming battle of titans will result in a few good effective players eager to win the loyalty of customers and set the perfect dynamic to inspire both innovation and customer choice. Without challenges from the customer demand side, the result could be a further entrenched and more consolidated industry. This whole system and industry structure has performed very well over the past century and we will continue to rely on it. But it also is a system that, by its very nature and “command-and-control” design, is unable to achieve dynamic efficiency and respond in real-time to demand changes. It is a system built on gross measures in a world in which instant, fine-tuned, highly-precise responses to customer demand drives business decisions and business performance. At the same time, in many industries there has been a transformation from centralized systems to distributed ones. The shift from the mainframe computer to the laptop computer is one, and the shift from wired to wireless telephone networks is another. In electricity, the shift to distributed generation is an analog trend, but it has remained embryonic and incipient. Another characteristic of the electricity industry is primitive communications and knowledge-transfer with customers. For a long time, selling a low value-added commodity has allowed utilities to have to learn little about customers and to neglect distributed generation opportunities since they require more sophisticated two-way real-time communications. The penchant of the industry to only operate on “its side” of the meter reinforces self-imposed limits on managing load more efficiently through distributed resources and demand response-driven technologies. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 15 Section 1: Customer-Centric Drivers The abortive early-1990s effort to create a demand-side management (DSM) structure has drastically set back the industry’s shift to a demand-driven approach. In fact, a major decline in demand response at the residential level has taken place since the early 1990s. The Department of Energy estimates a one-third decline. But today, with higher energy prices on all fronts (natural gas, oil, coal and uranium) assumed to be “here to stay,” there is a greater willingness to look at demand response and energy efficiency efforts. Yet, this willingness may still not provide sufficient sustainable incentives to make the necessary changes for several reasons: Exaggerated DSM claims and poor track-record in most cases; Fear of losing demand and, hence, revenue and earnings; Reticence to get involved in sales of hardware and services to customers based on the failure of most efforts over the past 10-20 years; Lack of communications infrastructure to manage load, either proprietary or open protocol; Lack of experience in joint venturing and teaming with partners, facilitators, retailers, etc.; and Regulatory obstacles to getting into these businesses, which discourage or prohibit demand response programs. First, many DSM programs in the early 1990s received bad press due to poor design, imperfect pricing, awkward administration and unsatisfactory monitoring, even though DSM has been shown to succeed when well implemented. Most utilities were happy to see these poorly conceived and implemented programs fail and have since resisted efforts to reinstate DSM programs. The competitive pressures that utilities have been subject to, especially in the 25 states that have allowed customers to shop among electricity suppliers, have made utilities even more reticent to commit hard dollars to helping customers manage their loads. There is no incentive for a utility to “give” customers free services and then have them take their business to a new entrant. While retail competition is not taking off at the residential level, utilities can realistically be expected to remain averse to making capital investment commitments on customer property. Now that retail customer choice of electricity suppliers has failed—at least for now— except in Texas, utilities may be a little more willing to invest in demandmanagement if they can be assured of a reasonable return that matches the return they would otherwise make by selling more electricity. And they may be more willing if they can piggyback on the capital investment made by other parties. Ultimately, however, customer choice must be about more than just alternative commodity suppliers and must reflect alternative, individualized electricity services. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 16 Section 1: Customer-Centric Drivers Another issue is property rights. The customer’s right to access data collected by the utility. This remains an untested area but utilities can be expected to be reluctant to allow customers to have access to meter data that could then be provided to thirdparties. Second, utilities continue to believe demand response programs will reduce demand and revenue with few or no offsetting advantages. In addition, demand response has a reputation for being anti-generation, especially anti-nuclear, seen as an alternative to building generation and exaggerated claims have dampened credibility. Third, utilities have had bad experiences investing in “customer facing” technologies such as telecommunications, Internet technologies, home and building security services and other customer-related services. To the extent that some utilities are investing in internal communications, they are often not doing so using open IPprotocols. Broadband over powerline (BPL) may provide a limited win for some utilities where penetration of other high-speed Internet technologies has not moved quickly, but BPL is not yet taking off on a broad scale and is, in most markets, very late. Some companies like PEPCO have tried to get into the customer-retail end of telecommunications through cable and other services, but these have been financial failures because utilities are not able to compete against the large telecommunications players like Verizon and Comcast, which specialize in combining high-speed communications and content. This poor track record has created a tremendous resistance to any new investment in hardware and customer-based services. This resistance is most evident, GF Energy has learned through its interviewing, in the independent demand response market space at the commercial and residential levels. In our interviews with home and office automation entrepreneurs, there has been universal agreement that working with electric utilities is difficult because of resistance to investment in any technologies that reduce kilowatt hour sales and a great reticence to commit to relying on standard protocols rather than proprietary approaches. Decision-making also is slow and ponderous compared to other sectors. Furthermore, utilities also have been slow to install proprietary automated meter reading systems. Perversely, the uneven track-record of DSM and the slow penetration of automated meter reading (AMR) have saved the industry from having made large investments in transitional technologies based on proprietary architectures, but today, the industry is not ready to commit to sufficient capital spending in the demand response realm. Although, as the GF Energy 2006 Electricity Outlook results show, there is a consensus that they will have to make that commitment. While there are technology drivers encouraging utilities to move into the demand response space, there are still many disincentives to doing so. In most states, incumbent utilities are still driven to sell as many kilowatt hours as possible because that maximizes revenue. In most markets, there are few demand response requirements and as the recent U.S. Department of Energy report notes, the way The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 17 Section 1: Customer-Centric Drivers competition has been pursued in the U.S. has resulted in a massive decline in demand response programs in those states where the responsibility for making prudent decisions has shifted from the utility to the retail customer. In several states, fuel costs are a pass-through, taking away all incentive for a utility to encourage demandmanagement. In other states where there has been an internal uncoupling of commodity supply and delivery, the delivery entity is not allowed to offer demand response technologies. Texas is an exception with an effective price-to-beat-mechanism, default service auctions and structural unbundling of energy sales from energy production and delivery. In other states, the real problem is the lack of retail sales competition due to state level politics. The result is that today, few customers are able to manage their electricity demand. They have no price signals, no choice among usage profiles that reflect their social and economic views and no portals or interfaces that allow them to see how they are using electricity. However, this status quo does not have to persist, and it will not. With the maturation of an Internet protocol-based industry and cheap, ubiquitous communications (wired and wireless), the electric power industry has the potential to piggyback on the “computer revolution” to build on infrastructure and cultural affinities incrementally. We believe that there is sufficient experience and data to show that residential and business customers want the right to choose suppliers and set their own usage profiles. They may not want to be “bothered” by this all the time, but they realize that it is in their interest to have the power to make their own judgments when they want to exercise it. Control is important to humans and the paradigm change now underway changes electricity from a “given,” over which the customer has no control, to a set of specific options. For a small residential customer, this may mean opting to buy a packaged demand profile that they buy from an Internet seller; for a larger customer it may mean a dedicated electricity provider who actively manages supply acquisition and demand management on a multi-site basis nationwide. We also believe that the U.S. is moving toward an intersection where higher electricity and fuel prices and changes in electricity rates are aligning with dramatic advances in real-time IP-based wireless communications: IT advances, especially IP-based and inexpensive sensors are creating new opportunities for advanced metering, demand-management, etc. Heavier reliance on high-quality electricity in home entertainments backup and standby devices, etc., requires “perfect” electricity. Emerging mass market in residential wireless sensor management provides low-cost pathway to electricity management. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 18 Section 1: Customer-Centric Drivers Marginal pricing sets prices high enough to stimulate innovation and the penetration of new technologies and trigger more peak shaving, as an incentive to demand response. GF Energy envisions a top line scenario in which virtually all electricity-using devices incorporate real-time transmitting sensors that manage all load (on and off, up and down, etc.) by both the user and the seller. This capability includes large electricity consuming devices, such as furnace motors, heat pumps, refrigerators and other kitchen devices, as well as lighting, entertainment, etc. Through electricity portals, customers will be able to program energy management capabilities easily. In addition, on a real-time basis, electricity delivery companies (distribution-wires companies) and commodity suppliers, as well as dedicated energy management companies, can program loads and maximize the grid and customer pricing. In parallel, our scenario calls for increased deployment of advanced metering infrastructure (AMI). In our vision, real-time, two-way metering will replace today’s antiquated meter reading and billing. It will allow perfect communications among all the parties interfacing with the grid. This capability will enable the load of the entire electricity system to be planned and managed far more efficiently than today's gross supply-driven measurements, based on crude historic loads and weather patterns with the result being a system that requires less total capacity and which can significantly better manage peaks. Massive data management will create a very efficient smartgrid. As a result, the entire electricity grid will be able to respond almost instantaneously to demand changes. It will allow for much more efficient decisions regarding where electricity should be generated and how it is distributed, and it will allow the system to operate with substantially fewer spinning reserves. This outcome will be more economical and will improve the environment. It also will encourage investments in distributed generation, including microgrids. The new perfect grid will involve significant (but we don't yet know how much) energy storage capacity at the site, in microgrids, etc., and a microgrid orientation that will allow marginal load to be located and managed at the sub-station and below level to maximize efficiency, reliability, instant response and the overall advantages of a real-time system. With experience, GF Energy foresees more generation being built locally through various distributed and renewable resources. There will be significant variations in deployment depending on the demographics of markets (income, geography, climate, customer consumption, residential and commercial etc.). This also will require the capability to manage large volumes of real-time data and central and microgrid energy management algorithms. GF Energy's conclusion is that within 10 years the penetration of new technology will be underway as an increment to the current trends in home and business automation, which will allow rapid deployment of electricity-related management technology The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 19 Section 1: Customer-Centric Drivers once the structural incentives are in place to supersede today's utility-opposition and reticence to real-time load management. This technology will create the potential to radically change the electricity system in the U.S. from its current archaic, imprecise, supply-side driven incentives to a high-reliability, “perfect,” demand-driven incentive industry where there finally is a customer “pull.” This report shows how the world of electricity is changing, how customers, both residential and business, will have the ability to manage their electricity use in tandem with their suppliers. It also shows how that can be done inexpensively and elegantly and how the quality of the electricity supply will improve, better match supply and demand, lead to a perfect electricity system and usher in a new world of decentralized generating plants, storage and, perhaps, such innovations as plug-in hybrid cars. 1.2 Economic Drivers There is extensive literature and experience to confirm that customers will take advantage of the ability to manage their electricity, since there are many choices that can be made by the consumer once the customer is aware of the variability in electricity demand and price. Electric loads follow patterns that vary over the day and the season. The daily variation is generally low off-peak demand overnight, a rise in demand in the morning to a shoulder period through the day, a high-demand period in the late afternoon and early evening (exacerbated by air conditioning on hot days) and a return to a lower, shoulder demand in the evening. In the absence of any price signals to stimulate variation over the course of the day, this pattern repeats daily. The seasonal dimension depends on whether consumers in the area use electricity for heating or cooling and the extremity of the climate variance. Therefore, the cost of generating and distributing electric power service to end-use customers varies over the day and across seasons. But the fixed retail rates that customers have faced under retail regulation mean that the prices individual consumers pay bear little or no relation to the actual marginal cost of providing power in any given hour. Typically, wholesale power is sold at marginal cost, but the customer does not feel the affects of those prices until they receive their obtuse paper bill in the mail by which time, of course, they cannot do anything to change their behavior. Facing fixed prices, consumers have no incentive to change their consumption as the marginal cost of producing electricity changes. Furthermore, fixed prices ignore any variation in benefits to consumers across time. The consequences of this disconnect among cost, price and consumption transcend inefficient energy consumption, to include inappropriate investment in generation and transmission and a less reliable system than one that valued electricity, based on its importance to the customer. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 20 Section 1: Customer-Centric Drivers 1.3 Dynamic Pricing Dynamic pricing harnesses the dramatic improvements in information technology of the past 20 years to provide price signals that reflect variations in the actual costs and benefits of providing electricity at different times of the day. These same technological developments also give consumers a tool for managing their energy use, in either manual or automated ways. Customers can make their own pricing decisions, “sign up” for supplier profiles or let the supplier control demand through switching and load management. Currently, with almost all U.S. consumers paying average prices (even industrial and commercial consumers), consumers have little incentive or the necessary tools to manage their consumption and shift it away from peak hours during the day. That inelastic demand leads to more capital investment in power plants than would occur if consumers could make choices based on their preferences. Without dynamic pricing, the power system will fail to deliver efficiency and value to consumers. In other words, without dynamic pricing, the power system fails to be perfect. It does not measure quality and price, the interaction between which is the essential dynamic for the perfect system to work. The “one size fits all” of regulated and fixed rates is obsolete because of technological, institutional, regulatory and cultural changes that have created a diversity of products and services, which the electricity industry can profitably sell to consumers. Dynamic pricing is necessary to maximize the value of technological innovation and other market reforms that characterize the Perfect Power System. Dynamic pricing also is, in and of itself, a valuable step in producing efficient and fair electricity markets. The evidence of the past 20 years suggests that customers respond in a variety of ways and to a variety of degrees to dynamic pricing, even when they have only rudimentary enabling technology. This evidence suggests that a substantial, new set of value propositions exists in the novel technologies described in other sections of this report. While most existing programs and studies focus primarily on consumer behavior in the face of dynamic pricing, the focus is shifting to the question of the symbiosis of pricing and technology. With the enabling technology, do customers respond differently to dynamic pricing? In conjunction with dynamic pricing, the ability of customers to choose and to control their electricity consumption using digital technology is at the core of the pursuit of perfection in transforming the electric power network. Several utilities have implemented some limited, market-based pricing demonstration programs. Although small and exploratory, these have generated positive results that will be useful as more utilities move to market-based pricing. None of these programs implement true dynamic pricing. Instead, they are more basic demand response programs that use time-of-day price changes to give customers incentives to shift load. Nor do most of them explore the effects of digital enabling technology beyond simple interval meters. That said, these experiences do indicate how powerful price The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 21 Section 1: Customer-Centric Drivers incentives can be for consumers and how dynamic pricing contributes to a reliable, efficient electricity system. 1.4 How Enabling Technology and Pricing Interact Dynamic pricing and the digital technology that enables communication of price information are symbiotic. Dynamic pricing without enabling technology is meaningless. Technology without economic signals to which to respond is extremely limited in its ability to coordinate buyers and sellers in a way that optimizes network quality and resource use. The combination of dynamic pricing and enabling technology changes the value proposition to the consumer from “I flip the switch and the light comes on,” to a more diverse and consumer-focused set of value-added services. Such diverse, value-added services empower consumers and enable them to control their electricity choices with more granularity and precision than the environment in which they think solely of the total amount of electricity they consume. Whether it is a building control system that enables the consumer to see the amount of power used by each function performed in the building, or an appliance that can be automated to change its behavior based on changes in the retail price of electricity, these products and services provide customers an opportunity to make better choices with more precision than ever before. In aggregate, these choices lead to better capacity utilization and better fuel resource utilization, and provide incentives for innovation to meet their needs and capture their imaginations. On a macro level, they make better use of electricity generated and can, in stressed times of high demand and tight supply, reduce outages. In short, technological innovation and dynamic retail electricity pricing are at the heart of the pursuit of perfection in the electric power network. In market processes, prices communicate valuable information about seller costs and buyer values. This information does not only determine resource allocation in a static, snapshot sense. It also determines the levels and types of investments and innovations that occur. Those investments and innovations can change the nature and quality of the network as a whole, in part, by changing the products and services available to consumers. Competitive markets provide powerful incentives for all market participants to act in ways that benefit consumers. The incentives for innovation and efficiency that result from this process have been successful in powering our economy and have given American consumers a standard of living that is the envy of the world. When evaluating fixed and dynamic pricing of electricity, economists use two concepts of efficiency – static efficiency and dynamic efficiency. Static efficiency measures the extent to which resources are allocated, produced and consumed efficiently (that is, in ways that maximize total well-being or total surplus) in a short- The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 22 Section 1: Customer-Centric Drivers run snapshot of the transaction. Dynamic efficiency measures the extent to which investment, innovation and technological change occur, and optimizes resource allocation, production and consumption over time. In the short run, which is defined as the period when capital assets are fixed, competitive markets reward suppliers for maximizing output from existing facilities, while at the same time deterring producers from operating uneconomic facilities. These markets also provide consumers with accurate signals of the true costs of producing the goods and services they are interested in buying. These price signals permit consumers to take advantage of low-cost goods and services, to the extent that they are available and to protect themselves from excessive prices by switching to other substitutes when market conditions cause any particular good or service to become uneconomic. This process is frequently referred to as “static” efficiency. In the long run, when investments in new capital assets are possible, competitive markets provide even greater incentives for efficiency, while also providing consumers with further protections from excessive prices. Unlike franchised distribution utilities, competitive suppliers face the very harsh reality that they will be forced out of business unless they can provide their customers with the goods and services they want, at prices that are competitive with those offered by such suppliers’ rivals. Thus, competition rewards businesses that excel at supplying customers with what they want at a low cost, while punishing those that do not. Most of the value creation that arises from retail competition comes from new investment and innovation to produce new products and services. As technology changes over time, robust retail competition is the means through which the product differentiation and cost reduction benefits of these new technologies will be available for customers, and will simultaneously reflect and shape their preferences. Moreover, while competitive markets reward successful competitors with higher profits, those higher profits also provide other businesses with powerful incentives to invest their capital to compete with those successful competitors. Over time, this new entry tends to reduce prices and, hence, profits to normal levels, to the benefit of consumers generally. This second type of efficiency is frequently referred to as “dynamic” efficiency. 1.5 Why Dynamic Pricing Is Important for the Pursuit of the Perfect Power System Keeping retail prices fixed truncates the information flow between wholesale and retail markets and leads to inefficiency, price spikes and price volatility. But the customer is generally not aware of those spikes and volatility until the next electricity bill is received. Fixed retail rates for electric power service mean that the prices individual consumers pay have little or no relation to the marginal cost of providing power in any given hour. Moreover, because retail prices do not fluctuate, consumers The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 23 Section 1: Customer-Centric Drivers are given no incentive to change their consumption as the marginal cost of producing electricity changes. This severing of incentives leads to inefficient energy consumption and also causes inappropriate investment in generation and transmission capacity. It also has stifled the implementation of technologies that enable customers to make active consumption decisions, even though communication technologies have become ubiquitous, affordable and user-friendly. George and Faruqui (2002, p.2) define dynamic pricing as “any electricity tariff that recognizes the inherent uncertainty in supply costs.” Dynamic pricing can include time-of-use (TOU) rates, which are different prices in blocks over a day, based on expected wholesale prices, or real-time pricing (RTP) in which actual market prices are transmitted to consumers, generally in increments of an hour or less. A TOU rate typically applies predetermined prices to specific time periods by day and by season. RTP differs from TOU mainly because RTP exposes consumers to unexpected variations (positive and negative) due to demand conditions, weather and other factors. In a sense, fixed retail rates and RTP are the endpoints of a continuum of how much price variability the consumer sees, and different types of TOU systems are points on that continuum. Thus, RTP is but one example of dynamic pricing. Both RTP and TOU provide better price signals to customers than do current regulated average prices. They also enable companies to sell, and customers to purchase, electric power service as a differentiated product. RTP and TOU can be built into customer decisions automatically once appliances and other devices have sensor modules, but can immediately work by setting price targets that trigger overall building demand reduction or control the cycling of air conditioning units, etc. Many of these control technologies have been in use for many years and require no new innovation or cost-breakthroughs. In fact, we have retreated in the past decade and rely less on load management control boxes than we did in the early 1990s. The benefits of implementing dynamic pricing are extensive and widely agreed upon. Dynamic pricing makes the value of energy use transparent to consumers and particularly benefits consumers whose consumption is flexible. That flexibility and response to price signals leads to market power mitigation, because active demand disciplines the ability of suppliers to raise prices. Consequently, dynamic pricing leads to lower wholesale electricity prices, better capital utilization and load factors and reduced needs for additional generation and transmission investment. In this way, dynamic pricing leads to long-term cost reductions relative to fixed, regulated rates. Dynamic pricing also promotes a more equitable distribution of those costs, because it prioritizes electricity consumption according to value and does a better job of reflecting the actual costs of service. Increased reliability is one particularly valuable benefit of dynamic pricing. Although reliability is traditionally treated as a supply issue, it also is a demand issue. Active demand response to price signals inherently acts to moderate strains on the entire system when that system’s use is properly priced. The connection of dynamic pricing and demand response to transmission networks is the reduction of peak-period The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 24 Section 1: Customer-Centric Drivers consumption. Customer load reduction can serve long-run reliability functions, by reducing the likelihood of transmission bottlenecks and insufficient generation. Reliability in the existing regulated model requires the utility to have (or have access to) sufficient generation capacity to satisfy all demand at all hours of the day. This high capital requirement is one consequence of the regulated “obligation to serve” aspect of the government-granted monopoly franchise. The requirement to build to meet peak is expensive, but the failure to use dynamic pricing to reduce those peaks makes the capital requirement even higher. One of the most important benefits of dynamic pricing is its promotion of innovation. The transparency of price signals that better reflect actual costs, gives consumers incentives to seek out novel products and services that better enable them to manage their own energy choices and make decisions that better meet their needs. This incentive induces entrepreneurs to invest their capital in providing products and services that consumers may choose. Competition for the business of active, engaged and empowered retail customers would drive innovation in end-use technologies, such as integrated home gateways, that allow homeowners to manage their home theaters, stereos, appliances and heating/cooling. Another benefit of dynamic pricing is risk management. Dynamic pricing emphasizes the information content of prices, an aspect of prices that frequently gets overlooked in political debates. Prices communicate valuable information about relative value and relative scarcity, and when buyers and sellers make consumption and production decisions based on those signals, they communicate further information about value and scarcity. This information transmission and aggregation process is at the core of the efficiency of outcomes generated through market processes. An important policy distinction arises between customers being required to see hourly prices and customers having the opportunity to see hourly prices. Requiring real-time pricing would both contradict the idea of choice and expose some customers to more price risk than they might choose voluntarily. However, concerns about retail price volatility are exaggerated, especially in an environment where suppliers are free to offer a menu of different pricing contracts to their consumers. One of the most valuable benefits of dynamic pricing, but also one of the most underappreciated and least understood, is its insurance aspects. Dynamic prices can provide two types of insurance: financial and physical. Financial insurance is protection against price volatility; physical insurance is protection against quantity volatility, or outage risk. From this point of view, the current regime has too much price insurance, although substantial disagreement exists about the optimal level of physical insurance. In addition, there is extensive experience in the U.S. in delaying the impact of extremely high prices and rolling them in over time to avoid price shocks. While this may mitigate some of the impact of real-time pricing, it protects the customer from extremes. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 25 Section 1: Customer-Centric Drivers As a wholesale commodity, electricity has volatile prices. The financial insurance benefit of dynamic pricing derives from this inherent volatility. The traditional fixed average rate for electricity has two components–the price of the electricity commodity itself, and the risk premium that consumers pay for being protected from volatile prices. However, given that regulated rates are typically set to approximate long-run average cost, consumers do not always pay a full insurance premium for the extent that they are insured against price volatility. Furthermore, in states that have pursued restructuring, the political bargain usually includes a fixed, discounted, retail rate during a multi-year phase-out of price caps. Discounts on historic rates exacerbate the extent to which consumers do not pay a full insurance premium for the protection from price volatility that they enjoy. Dynamic pricing would create an opportunity for consumers to choose how much of that price risk they are willing to bear, and how much they are willing to pay to avoid, by laying it off on some other party (such as a retailer). Although regulated rates have provided financial insurance, they do not fully communicate the cost of insuring different types of consumers against different types of price risks. They also fail to reflect the different degrees to which diverse consumers might choose to be insured. Customer heterogeneity means that they have, among other things, different risk preferences and different willingness to pay to avoid price risk. Dynamic prices allow the electricity commodity price and the financial insurance premium components of the price to be unbundled and offered separately to customers. This unbundling would enable more efficient pricing of the financial risk, leading to better risk allocation. Quantity volatility, and the associated outage risk, differs from price risk because it is a reliability of service issue that is not often connected with the idea of insurance. This physical insurance characteristic is what creates the opportunity for value in interruptible contracts. Dynamic pricing enables some customers to shift load to offpeak (a form of physical insurance), which can benefit all consumers because it would reduce overall prices. Consumers who choose to use meters and face real-time dynamic pricing will provide their own financial insurance, or not, as they choose. But in so doing, they may provide a physical spillover benefit to other consumers, by reducing overall peak usage and improving reliability for all, with less excess capacity and, therefore, at lower average cost. Critics argue that such risk considerations are too complicated for many customers. Two important arguments address this concern. First, most customers, even residential, have experience buying automobile collision insurance and many consumers have experience investing through financial markets. Consumers have experience in dealing with risk trade-offs, because they see this relationship in other contexts, like collision insurance, and different customers have different risk profiles and different risk preferences. Offering them alternatives that capture those differences improves economic efficiency and resource allocation in the industry. For these reasons, if regulators allow customers to choose how much risk to manage and The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 26 Section 1: Customer-Centric Drivers how much to pay to avoid risk and how to manage those risks, consumers will themselves create physical insurance for the whole system. Second, the network aspects of the system mean that even if only some large customers find it worthwhile to manage their financial risk, their choice to do so will benefit the system participants more broadly, even those who do not choose to manage their own price risk through a TOU or RTP contract. Thus, market-based pricing creates reliability, an important feature of a Perfect Power System. 1.6 Estimates of the Value of Active Demand and Dynamic Pricing Several studies have estimated the value of transforming the electric power network to incorporate more active demand and digital technology. A Government Accountability Office study (GAO 2004) reported estimates over the overall economic value of more active electricity demand and the ability to respond to price signals. These estimates of benefits range from $4.5 billion to $15 billion annually (GAO 2004, Table 1, Table 2). In 2004, the Rand Corporation performed an analysis of the benefits of the GridWise Initiative, a national initiative to modernize the electric power network using communication technology, building and appliance automation, market processes and contracts. The GridWise Initiative emphasized the use of technology to communicate information, including price signals. Thus, Rand’s estimate of the benefits of GridWise provides evidence on the value of dynamic pricing and enabling technology. Projecting estimates forward to 2025, the Rand study compares a phasedin GridWise transition to the Energy Information Administration’s Annual Energy Outlook projections over the same period. GridWise modeled features include peak load reduction, due to dynamic pricing, capacity investment deferral for generation, transmission and distribution, reduced operating expenses, improved power quality and reliability and improved efficiency. They use ranges of estimates of these variables to arrive at aggregate discounted benefits from $32 billion to $132 billion. Their nominal estimate of the net present value of benefits over 20 years is $81 billion (Rand 2004, p. 28). Commercial and Industrial Customers Utilities have been experimenting with dynamic pricing for large commercial and industrial customers for more than 25 years. Larger customers are generally believed to be more willing and able to respond to price signals than smaller customers. In many cases, larger customers have building controls and other installed technology networks that enable them to automate electricity price response behavior more readily and at less cost than smaller customers. Studies over the past 25 years demonstrate that this presumption is generally true, but that larger customers do vary greatly on their actual responses to dynamic pricing and to the enabling technology they possess and are willing to use to automate behavioral responses. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 27 Section 1: Customer-Centric Drivers Studies of consumer behavior in the face of dynamic pricing use two different measures of response: price elasticity of demand (also called own-price elasticity or daily elasticity) and elasticity of substitution. Elasticity of substitution is the measure of response, which looks at the ratio of peak to off-peak quantity relative to the ratio of peak to off-peak price. Early analyses of commercial and industrial (C&I) customer response to price signals focused on a particular time-of-use structure called peak-load pricing. Peak-load pricing involves charging a higher price during a designated peak period and a lower price during the rest of the day, with both prices known in advance. Aigner and Hirshberg (1985) studied heterogeneous small and medium-sized commercial and industrial firms with peak-load pricing in Southern California. They found a “significant though small estimated elasticity of substitution of 0.4433,” (p. 352). They also found that for the largest customers, their summer responses would have been sufficient to generate enough savings to offset more than the cost of the interval meter required to communicate the price signal to the customer. Herriges et. al. (1993) analyzed a time-of-use rate and a (revenue neutral) real-time rate experiment performed with Niagara Mohawk’s large energy customers. Niagara Mohawk divided customers into a time-of-use group, a real-time group that received an hourly price, and a control group facing their current rate structure. Their analysis indicated that in peak hours the real-time price users reduced their consumption by 36 percent, while the control group only reduced their peak use by five percent. On the highest priced days, the real-time users decreased their energy use over the entire day, while the control group’s use increased. These results provided early evidence that large users do respond to price signals and can both decrease energy demand and shift energy use to non-peak hours. Herriges et al also found that responsiveness did vary, even among large users, but that the responses of a few large customers were sufficient to cut peak demand substantially. This result illustrates how nonlinear the system effects of dynamic pricing can be. Small changes in individual behavior at the margin can have large effects on other variables, such as grid stability and wholesale energy prices. More recently, Georgia Power’s real-time pricing pilot program incorporates an innovation in designing retail pricing structures. More than 1,600 customers with 5,000 total megawatts (an average of 3.1 megawatts per customer) of peak demand participate (O’Sheasy October 2002). Each participating customer has a right to consume the current load profile used in rate calculations for that customer, and any deviations from the load profile are priced with reference to a real-time price. Thus, the customer can consume along the pattern that the utility expected when calculating the regulated rates and that consumer would be no worse off. The consumer can also choose to deviate at the real-time price. This program uses load profiling to send the appropriate price signals to the consumer, at least for the energy portion of the bill. Monthly administration fees charged to customers range from $155 to $195 depending on plan and usage, to cover billing, administrative and communication The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 28 Section 1: Customer-Centric Drivers costs. Customers also have access to an Internet Web site for the retrieval of price information. Georgia Power has seen load reductions of 10 to 20 percent of peak demand for participating customers. Georgia Power also has observed that its commercial and industrial customers exhibit a wide range of price elasticities of demand when they can act on their preferences, even within two-digit standard industrial classification (SIC) codes. These customers were able to shift demand away from peak hours, reduce overall demand and smooth out both the prices and the aggregate load profile of Georgia Power’s large users. Note that the Georgia Power program relies on creative use of the load profile as a baseline, and not necessarily on using technology to enable price signals and to automate responses to those signals. Niagara Mohawk customers have had further opportunities to make retail choices involving dynamic pricing. In 2000, New York instituted retail competition and realtime pricing as the default retail option for large C&I customers. Thus, large C&I customers could choose to purchase retail service from retailers other than the incumbent utility, and if they chose to stay with Niagara Mohawk, they would pay a real-time price for the energy component of their bill. Goldman et. al. (2004a, 2004b, 2005) analyzed data for customers with peak demand larger than two megawatts that faced a real-time price, whether from the incumbent utility or from a competing retailer. On average, the customers responded to dynamic pricing with an elasticity of substitution ranging from –0.11 to –0.14. Although the reports do not provide much detail about the use of technology by the customers, customer survey responses indicate that although they may have building control technology installed, many of them do not use it to automate short-term response to price signals, but instead use it to manage their long-term energy use and budget (Goldman et. al. 2005, p. 17). Residential Customers Residential customers are generally believed to be less able to change their behavior in response to dynamic pricing, and to be less willing to do so. As with commercial and industrial customers, however, there is considerable heterogeneity within the residential customer class. Technology and retail entrepreneurs could exploit this heterogeneity to provide technologically-interested and early adopter consumers with attractive, novel value propositions. Studies of residential response to dynamic pricing suggest that even without much enabling technology, customers do respond to simple price signals. Furthermore, when equipped with enabling technology that can include digital home gateways and/or smart, grid-friendly appliances, such technology produces even stronger responses to dynamic pricing. Wisconsin was the pioneer in exploring the use of peak-load pricing to residential customers. Caves and Christensen (1980) and Caves, Christensen and Herriges (1987) describe a residential peak-load pricing experiment in Wisconsin between 1976 and 1980. Different customers had different “slopes” or differences between off-peak and The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 29 Section 1: Customer-Centric Drivers peak rates. Consumers did respond to peak-load pricing by shifting their use. Furthermore, the consumers whose behavior changed the most were those with air conditioners and those with electric water heaters. The price elasticity of demand of these consumers was higher in certain peak hours and varied across the day, as measured by differences in elasticities of substitution. Caves, Herriges and Keuster (1989) performed a similar analysis of Pacific Gas & Electric’s TOU rate experiment, with similar results. One brief episode during the California electricity crisis provides further evidence on the extent of customer demand response, even in the absence of advance price signals and enabling technology. By 2000, San Diego Gas & Electric (SDGE) had recovered its stranded costs and was released from the retail rate cap established by the California Public Utilities Commission (CPUC). SDGE set its rates to end-use customers based on a five-week moving average of wholesale market prices. Unfortunately, the price of natural gas had risen by then, and much of California’s “market” had shifted to the real-time spot market, which raised wholesale prices. San Diego Gas & Electric passed these increased costs on to consumers and in the summer of 2000, most San Diego customers saw their electric rates double. Furthermore, they only saw the effects of the rate increase after the fact, when their bills arrived. Consumers complained, and complained enough to have rate regulation reimposed in September 2000, but they also conserved in response to price increases. Bushnell and Mansur (2001) estimated that the average price elasticity of demand during the three months before the reimposition of regulated rates was –0.068. A 100 percent increase in price led to a 6.8 percent decrease in consumption (Bushnell and Mansur 2001). This event provides some evidence that although demand for electric power is inelastic, it is indeed downward sloping, and customers can and do respond to price signals. California’s electricity policy challenges, particularly the absence of active demand to discipline the pricing behavior of suppliers, led to the California Statewide Pricing Pilot (SPP). A joint project of the investor-owned utilities, the CPUC and the California Energy Commission, the SPP tested different pricing structures and how customers responded to them during 18 months between July 2003 and December 2004. Different types of TOU price structures, some of which had a critical peak price (CPP), were faced by 2,500 residential and small commercial or industrial customers. All participants faced at least a peak price and an off-peak price, except for one group that received only day-ahead critical period notification, but did not receive price signals. Prices varied seasonally, reflecting the higher cost (and higher value) of providing power during summer months. Participants received digital meters capable of receiving and communicating hourly price signals. Residential SPP participants faced one of four pricing structures that are called: CPPF, CPP-V, TOU and information only. CPP-F involved a fixed TOU structure on all weekdays, but up to 15 days per year a critical peak price period could be called, for which participants would be notified 24 hours in advance, and the CPP price and The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 30 Section 1: Customer-Centric Drivers length of critical peak were fixed. TOU participants faced the same price structure as the CPP-F households, except that they did not receive any CPP notifications. The CPP-V rate varied from the CPP-F rate in three ways: participants would receive notification of a critical period up to four hours in advance instead of 24 hours, the critical peak period they faced could vary from one to five hours and they had supplemental enabling technology that they could use to manage their responses to price signals. The SPP final report includes estimates of both the daily own-price elasticity of demand and the elasticity of substitution. For the CPP-F participants, the daily price elasticity in 2003 equaled -0.035 and the 2004 daily price elasticity was –0.054. The elasticity of substitution in 2003 equaled -0.09 and the 2004 elasticity of substitution was –0.086 (CRA 2005, p. 48). Average reductions in consumption were highest during the summer months (July, August and September), and the houses with central air conditioning had the largest absolute and percentage reduction in consumption. Overall consumption did not decrease, so there was no conservation effect among these participants. Unfortunately, the TOU sample size was sufficiently small to limit any inferences that can be drawn from their behavior. CPP-V participants had daily price elasticities ranging between –0.027 and –0.044 and elasticities of substitution between –0.077 and –0.111. However, the most important result from the CPP-V analysis is that the use of supplemental enabling technology amplified the impact (i.e., reduction of consumption in response to price signal) relative to that seen in the CPP-F sample. The impact of the group with enabling technology was more than double the average CPP-F impact (27 percent vs. 13 percent) (CRA 2005, p. 109). Furthermore, an econometric decomposition of the impact of the CPP-V decisions indicates that 60 percent of the impact was due to the use of the enabling technology and 40 percent was due to other behavioral responses. This result is the crucial one for showing the potential that digital technology has for increasing the ease of automating decisions for residential customers, and thus, for turning active demand into a network resource. Information-only participants did not create significant reductions in use during critical hours. This result led the SPP analysts to conclude that demand response is unsustainable in the absence of the price signals inherent in dynamic pricing. In 2004, the SPP participants had some instances of critical periods being called on multiple days (two or three) in a row. In these cases, the repetition did not induce a statistically significant fatigue, or diminution in response to the dynamic pricing. The SPP also had small commercial and industrial participants. Those with peak demand less than 20 kilowatts reduced their consumption by 14.3 percent when on the CPP-V structure described above, and all of that reduction could be attributed to using enabling technology to respond to the dynamic pricing. Those with peak demand greater than 20 kilowatts reduced their consumption by 13.8 percent on the The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 31 Section 1: Customer-Centric Drivers CPP-V structure, with 80 percent of that impact due to enabling technology and 20 percent due to other behavioral changes. Gulf Power in Florida (a subsidiary of Southern Company) operates a residential demand response program, based on a combination of metering and control technology, customer service and a TOU pricing structure. Gulf Power’s Good Cents Select program uses a four-part TOU price structure, a programmable thermostat that allows customers to establish settings based on temperature and price, meter-reading technology and load control technology for customers to shift load if they chose in response to price signals. Customers also pay a participation fee, which is one unusual feature of the Gulf Power program. In 2001, 2,300 residences participated in the Good Cents Select program. In that year, Gulf Power achieved energy use reductions of 22 percent during high-price periods and 41 percent during critical (usually weather-related) periods. Furthermore, customer satisfaction is 96 percent, the highest satisfaction rating for any Gulf Power program in its history, notwithstanding the monthly participation fee. Customers say that the $4.53 fee (which covers approximately 60 percent of program costs) is worth the energy management and automation benefits that they derive from participating in the program (Borenstein et. al. (2002), Appendix B). The Good Cents Select program is unique in its use of technology to provide residential customers with automation capabilities. Each home has a programmable gateway/interface that, in addition to allowing thermostat programming, enables the customer to program up to four devices in the home to respond to price signals (GAO 2005, p. 9, p. 42). When surveyed, part of the high customer satisfaction and willingness to pay a monthly participation fee arises from this ability to use technology to manage energy use in the home and increase the ease of making choices in the face of price signals. Another innovative residential demand response program is in place in northern Illinois. The Energy-Smart Pricing Plan (ESPP) is a three-year joint effort between the Center for Neighborhood Technology’s Community Energy Cooperative and Commonwealth Edison. In its first year (2003), the program had 750 participants in a variety of neighborhoods and types of homes, from large single-family homes to multiple-unit buildings. In 2004, the program expanded to 1,000 participants and in 2005, the program had 1,500 participants. It is the only large-scale program that presents residential customers with hourly price signals. Commonwealth Edison provides the hourly prices, on a rate tariff approved by the Illinois Commerce Commission. The keys to the Energy-Smart Pricing Plan are simplicity and transparency in the transmission of information to residential customers. Participants receive a simple digital interval meter and can either call a toll-free phone number or visit a Web site to see what the hourly prices will be on the following day. Furthermore, if the next The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 32 Section 1: Customer-Centric Drivers day’s peak prices will exceed 10 cents per kilowatt hour, customers receive a notification by phone, e-mail or fax. Customers will never pay a price above 50 cents per kilowatt hour, which the Community Energy Cooperative implemented by buying a financial hedge at 50 cents. In 2003, customers saved an average of 19.6 percent on their energy bills (Summit Blue 2004). They generally joined the program expecting to save $10 per month on average and were not disappointed. Surveys indicate that the participants found the price information timely and that with this small inducement to save money on their energy bill by making small behavioral modifications, they actually became more aware of their energy use overall, only in the approximately 30 hours last summer that had higher prices. They also said that their personal contributions toward reduced energy use and improving the environment by participating in this plan really mattered to them. Although the summer of 2003 was mild in northern Illinois, participants did respond when prices rose. Most residents increased the temperature on their air conditioners or shifted their laundry time to off-peak hours. The econometric analysis of the results showed a price elasticity of demand in those hours, at the margin, of –0.042. In other words, when price rose by 100 percent, participants reduced their electricity use by 4.2 percent. For residential electricity customers, this is a healthy response, particularly given the lack of severe weather conditions. This reduction in use is a reduction at the margin, a margin that can often see prices go up by more than 100 percent in peak hours on hot days. Thus, although the elasticity number may sound low because it is at the margin and at the right time, it can take strain off of the system and contribute to grid stability and service reliability in those hours. On average, the residents on ESPP reduced their energy use in high price hours by approximately 20 percent, a number similar to the reductions seen in the Gulf Power program. In 2004, another mild summer in northern Illinois, the price elasticity of demand was –0.08. A 100 percent increase in price led to an 8 percent decrease in consumption at the margin. Again, this number is consistent with those seen in other studies. As in 2003, the price elasticity of demand for multiple-family dwellings with no air conditioning was surprisingly high: -0.117 (Summit Blue 2005, p. 10). In 2004, 57 of the participants had automation switches added to their air conditioning to enable price-triggered air conditioning cycling during high price notifications, but the cool weather and infrequent high price notifications made evaluating this effect difficult. When surveyed, 34 percent of participants said they had replaced a major appliance since joining the program, and almost all of them bought more energy efficient units (Summit Blue 2005, p. 35). These results indicate that even in the presence of cool weather, the dynamic pricing did provide incentives to manage energy use. In Illinois, the summer of 2005 was hot, with sustained periods of high electricity prices. Over the entire summer and the total participant pool, the price elasticity of The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 33 Section 1: Customer-Centric Drivers demand at the margin was –0.047. A 100 percent increase in price led to a 4.7 percent decrease in consumption. On the hottest day of the summer, July 15, total electricity consumption by the participants was 15 percent lower than the level of consumption predicted if the participants had not been receiving dynamic price signals. The hot weather led to many hours with high price notifications and customers did respond to these notifications. In particular, those receiving e-mail notifications responded more than those who received them by telephone. It is unclear whether the form of the notification or selection bias within the participant pool is the main reason for this difference. The frequency of high price notifications did lead to fatigue, or a diminution in response, when the notifications occurred in a row, but responses did rebound as time increased between high price notifications. The hot weather in 2005 also enabled examination of the effects of the automated air conditioner cycling. The use of automated switches increased the price elasticity of demand for those customers to –0.069, an increase of 0.022 (46 percent) relative to the elasticity for the total participant pool. This result suggests that automation of control can amplify demand response and the various individual and system benefits that derive from it. A current project in the Pacific Northwest promises to provide further evidence on consumer behavior with dynamic pricing and enabling technology. The Pacific Northwest National Laboratory GridWise Olympic Peninsula Project involves 130 households by presenting them with enabling technology and the opportunity to choose a retail contract from a menu of contracts. The enabling technology is a programmable thermostat with a graphical user interface, a digital meter and a water heater that can receive digital data, such as a price signal, and be programmed to provide an automated response to that price signal. Participants choose one contract type from the following menu: fixed, RTP, or TOU with a critical peak component. This project directly explores the interaction between dynamic pricing and the availability and use of enabling technology to automate decisions. The project began in April 2006 and will continue for one year. Table 1.1 summarizes the own-price elasticity, elasticity of substitution and impact/peak consumption reduction results in the projects discussed above. The range of results and the consistency of some degree of impact across the studies indicate that consumers can and do respond to dynamic pricing, and that installed enabling technology creates the opportunity for them to amplify that response by automating their behavior. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 34 Section 1: Customer-Centric Drivers Table 1.1 Summary of Elasticity and Impact Results OwnPrice Elasticity Elasticity of Substitution Reduction of Peak Consumption Location Type of Customer New York C&I Goldman et. al. 2003 -0.14 New York C&I Goldman et. al. 2004 -0.11 San Diego Mix Bushnell & Mansur (2001) 2000 -0.068 CA CPP-F Residential CRA (2005) 2003 -0.035 -0.09 CA CPP-F Residential CRA (2005) 2004 -0.054 -0.086 13% (average) CA CPP-V Residential w/technol. CRA (2005) 20032004 -0.027 to -0.044 -0.077 to –0.111 27% (average) CA CPP-V C&I LT20 CRA (2005) 20032004 14.3% CA CPP-V C&I GT20 CRA (2005) 20032004 13.8% Gulf Power Residential Borenstein et. al. (2002) 2001 22% (high price sig) 41% (weather crit.) Chicago ESPP Residential Summit Blue 2003 -0.042 Chicago ESPP Residential Summit Blue 2004 -0.08 Chicago ESPP Residential Summit Blue 2005 -0.047 Chicago ESPP Residential w/AC switch Summit Blue 2005 -0.069 Study Year The success of such programs for such a heterogeneous variety of customers shows the potential future for active retail choice in electric power. Current “load profiling” practices of public utilities with flat rates lump all consumers into large groups, and charges them similar rates whether they consume on-peak or off. This practice means the more frugal customers end up helping to pay for the most extravagant – a kind of “customer service” that belongs to the past. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 35 Section 1: Customer-Centric Drivers 1.7 Conclusion The evidence presented here demonstrates that consumers of all types can and do respond to electricity price signals. Furthermore, consumers have responded to price signals with even the most rudimentary digital technology–a simple interval meter. Evidence of the effect of enabling technology is largely impressionistic, because most studies and projects have focused on demonstrating customer response to price signals and not on the incremental effect of technology. In three cases discussed here (California Statewide Pricing Pilot, Center for Neighborhood ESPP and Gulf Power Good Cents Program), studies have documented a substantial amplification of the demand response due specifically to the technology available to the consumer. Thus, the evidence of consumer response to dynamic pricing presented here offers a lower bound on the type and magnitude of behavior we could expect from consumers empowered with the choice of more sophisticated technology. One limitation of the programs and pilots that have taken place over the last two decades is their known, finite nature. If customers know that a program is finite, they may behave differently than they would if presented with open-ended retail options. Furthermore, the length of the program may not be sufficiently long to provide a payback to the customer for the change in behavior. Retail electric choice puts more control in the hands of consumers and empowers them to make intelligent energy choices, including the choice to use digital technology to automate their behavior in response to dynamic pricing. Consumers could choose anything from a fixed price that incorporates an insurance premium to full, real-time pricing, in which the customer bears the financial risk of price volatility, but could see electricity bills fall by shifting or reducing use. The negative consequences of fixing retail rates have been hidden for decades by other aspects of regulation, such as the control of wholesale prices and excess supply in generation, but the problems arising from fixed retail rates have become more obvious in the era of restructuring. In particular, the liberalization of wholesale prices has disconnected the wholesale and retail markets, with unintended negative effects for customers and firms. The pursuit of perfection and the transformation of the electric power network require reconnecting those markets through price signals. One of the most effective means of accomplishing that goal is by harnessing the symbiotic relationship of dynamic pricing and enabling technology. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 36 Section 2: Business Opportunity Templates and Deployment Scenarios Section 2: Business Opportunity Templates and Deployment Scenarios In this section, we first describe the range of emerging business opportunities that we expect will be actively pursued in the next decade as new technology rolls out, new entrants propose new offerings and residential and commercial customers embrace the resulting broader choice and perfection in electricity usage and demand. Next, we describe four deployment scenarios to help visualize what we believe could happen in the most promising residential and commercial applications. Finally, we show estimates of overall benefits by 2015 as the U.S. electric utility industry moves closer toward enabling a Perfect Power System. 2.1 Potential Business Opportunity Templates Based on our research and interviews with new entrants, GF Energy has identified more than a dozen Business Opportunity Templates (BOTs) that we believe capture the emerging dynamics of the demand-driven electricity industry in the residential, commercial and network infrastructure sectors. In particular, we conclude that within a decade, we may well reach a tipping point where the entire system will have been sufficiently enabled to allow a true “plug and play” environment where new technologies can be brought in on time and at reasonable costs in both the residential and commercial sectors. This tipping point will occur when: Home automation systems have become a staple offering from hardware retailers, home contractors, telephone companies and energy retailers. Building intelligence is implemented in more than half of the new commercial buildings. A whole new breed of system integrators has proved itself in the commercial sector. Active demand response (DR) programs are in place in all key load centers and their track record has been established for a few years and results have fostered the emergence of large-scale DR service providers with customer bases that represent combined loads of several gigawatt (GW) each. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 37 Section 2: Business Opportunity Templates and Deployment Scenarios A large number of Fortune 500 companies have their multi-site facility portfolios fully Web-enabled and monitored and have subscribed to extensive and sophisticated demand response services. Submetering has started to be widely and successfully implemented in the commercial leased space and is becoming a valid option in multifamily and office buildings alike. About 40 to 45 percent of aggregate load is served in areas equipped with advanced metering infrastructure (AMI). Grid interoperability has been mostly achieved (for more than 85 percent of the load). More than 20 percent of new network investments are smart-grid related. As we progress toward this tipping point, new BOTs (i.e., new technological and contractual offerings generally involving new entrants) will emerge. Our analysis already reveals 14 emerging and promising BOTs, across the three sectors that are the focus of this report: four residential BOTs, five commercial BOTs and five BOTs aimed at the network infrastructure sector. GF ENERGY LLC Examples of new business opportunities Commercial Sector Residential Sector Web‐enabled home control energy systems (inc. installation, maintenance and monitoring) Automated home demand response (DR) capability Smart grid‐interactive power storage systems (with built‐in energy management capability) DG systems (with built‐in energy management capability) Integrated building intelligence solutions Turnkey perfect power block solutions Perfect power concierging Corporate DR service provider Full commercial perfect power retailing Infrastructure Networks AMI turnkey solutions AMI concessions Regional AMI Independent System Operator Enhanced Distribution Reliability Zones Regional smart grid funds Next, we review the key aspects of these BOTs which are addressed in detail in sections 3 through 5 of this report. We then discuss the likely timing of their market The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 38 Section 2: Business Opportunity Templates and Deployment Scenarios adoption and roll-out. Finally we focus on four interesting BOT deployment scenarios. 2.1.1 Residential BOTs In the residential sector, we anticipate four basic BOT levels (in increasing frequency order): Level 1 - Installation, maintenance and content support for Webenabled home energy control systems; Level 2 - Subscription services to automated DR programs; Level 3 - Installation, financing, maintenance and remote management of smart-grid-interactive power storage systems (with built-in energy management capability); and Level 4 - Installation, financing, maintenance and remote management of distributed generation (DG) systems (with built-in energy management capability as well). We expect that, in two-thirds of the cases, we will end up with offerings that combine both levels 1 and 2. Market penetration for levels 3 and 4 may be more limited for a while until more is known about the true potential for monetizable demand response in the residential sector. We also believe that, in most residential applications, it will be a choice (either/or) between levels 3 and 4 when they occur. New Entrant Type Security Company Big Box Retailer Telecomm Company Energy Retailer New Home Developer Level 1‐ Installation, maintenance and content support for web‐ enabled home control energy systems ++ ++ +++ +/++ +++ Level 2 ‐ Automated Home DR programs + + ++ +++ + + 0/+ +/++ ++/+++ ++ + 0 + ++/+++ +/++ Business Opportunities Level 3 ‐ Smart grid‐interactive power storage systems (with built‐in energy management capability) Level 4‐ DG systems (with built‐in energy management capability) Likelihood and Fit: 0= unlikely; +=low; ++=moderate; +++=best Source: GF Energy The potential in residential applications will be fueled by an influx of many new entrants eager to offer new products and services and leverage their existing book of business. In our opinion: The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 39 Section 2: Business Opportunity Templates and Deployment Scenarios Security companies will find themselves well suited to help in the deployment of home energy control systems that use the most of (and are best tied with) the existing security systems that are in place. “Big Box” retailers (e.g., Best Buy) will team with DR service providers (e.g., New Energy) to sell customized multi-year (e.g., twoto three-year) DR subscription packages. Similarly, specialty retailers can be expected to work together with either local distribution utilities or telephone companies. Telecommunications companies, both legacy players like Verizon and AT&T and new entrants, will become natural players, being eager to sell as many solutions as possible using their bandwidth and home installation force. In addition to promoting entertainment systems and security systems, they will market, maintain and bring the content support to home energy management networks. Energy retailers (e.g., Direct Energy or New Energy) may also market home energy systems and smart-grid-interactive systems while proposing to enroll their resident customers in local DR programs and share the resulting benefits with them. Energy retailers also can mine the residents’ energy usage information to help manage their own electric supply load. New home developers will propose various levels of energy management systems and smart-grid-interactive storage in their design options and may even team with third parties to sign up buyers for certain demand response service plans. Property managers for condominiums and rental multi-family buildings will be able to offer submetered services. We anticipate residential Web-enabled home energy management systems to become commoditized offerings within four to six years even if reliable DR markets take longer to evolve. Future winners will be companies with the largest books of business and the best business processes, either telecommunications companies or large scale retailers, the latter having the most to gain in an increasingly deregulated electricity market. 2.1.2 Commercial BOTs In the commercial building space, the four basic BOT blocks found in the residential sector also will apply. However, the decision-making process in the commercial sector is more structured. Applications are more complex and there already strong established business models in place. So, we anticipate the emergence of more hybrid BOTs (listed in increasing frequency order) along five different types: The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 40 Section 2: Business Opportunity Templates and Deployment Scenarios Type 1 - Intelligent turnkey building intelligence solutions that perfectly tie fully Web-enabled energy management systems with other building automation applications. Type 2 - Intelligent turnkey Perfect Power block solutions from specialty system integrators offering the best design combination and installation of decentralized uninterruptible power supplies (UPS), storage and DG “Perfect Power protection block solutions.” Type 3 – Perfect Power (energy/power concierging) a la carte in multi-tenant office buildings. This offering would involve a new building where the building owner and operator offers a full menu of building intelligence services (e.g., full Web-enabled energy management combined with wireless sensor networks) combined with different menu-type levels of DR management and high power reliability capability. Type 4 – Corporate DR Service Provider. This is, in essence, the new, improved breed or wave of energy service companies (ESCOs) (the first ones started operations in the mid-1980s). This type of player would help manage, under a multi-year contract, the entire DR potential of a corporate account with multi-sites in one or several states. The load and energy usage information would be acquired and monitored through the Web and the service provider would coordinate all the DR responses in all the relevant states, providing a transparent accounting of all the DR savings and credits earned through the coordinated corporate program. Type 5 – Full commercial Perfect Power retailing. This would involve an energy retailer offering to commercial customers not only a conventional commodity contract, but also a DR service combined with grid-interactive storage and/or DG capability to provide the equivalent of Perfect Power sold on a net metered basis. The retailer would have the option to, within contractually pre-set limits, shed load, shift load, store power, produce power and exchange power with the grid. We believe that types 1 and 4 will be prevalent in both new and retrofitted applications. Type 3 BOTs will develop if large building owners and operators get sufficiently involved. Types 2 and 5 will be the ultimate BOTs but may take longer to deploy. Companies offering these BOTs in the commercial sector will include new entrants such as network companies (e.g., Cisco and HP), intelligence solution providers, which will include new specialized integrator installers and diversified equipment control companies, enhanced facility managers and energy retailers. Below, we show how we see each group positioned to capitalize on the various BOTs we identified. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 41 Section 2: Business Opportunity Templates and Deployment Scenarios New Entrant Type Network Companies System Integrators Facility Managers Energy Retailers ++ ++ ++ +/++ Type 2 ‐ Turnkey perfect power block solutions 0/+ ++ ++ +/++ Type 3 ‐ Perfect power concierging 0/+ 0/+ ++/+++ +++ Type 4 ‐ Corporate DR service provider 0/+ 0/+ +/++ +++ 0 0 + +++ Business Opportunity Type 1 ‐ Integrated building intelligence solutions Type 5 – Full commercial perfect power retailing Likelihood and Fit: 0= unlikely; +=low; ++=moderate; +++=best Source: GF Energy 2.1.3 Improved Network Infrastructure BOTs As utilities and regulators get more involved in advanced metering infrastructure (AMI) and smart-grid investments, we have identified the potential for five types of BOTs: AMI turnkey solutions (for mid-size roll-outs). For example, e-Meter proposes that type of offering. One scenario is to see groups of utilities, vendors and system integrators forming consortia that would operate under the oversight of the local public utility commissions (probably hiring a third-party project manager to handle the roll-out effort). This type of approach (probably subject to bid) could be a solution to ensure more independence in the way AMI data is collected, managed and shared among various DR stakeholders. AMI concessions whereby a utility would form a consortium with new entrants to design, roll-out and fund new AMI systems. This would spread the financial risks, put the vendors at risk and make them more committed to see the success of each AMI initiative. It also may satisfy the regulators’ concerns for the large outlays that AMI initiatives can entail. Investors could be repaid through the combination of a financing charge and usage charge. Regional AMI Independent System Operator. This is a case where a third-party would oversee the effort of “syncing” the management of separate AMI systems. Besides achieving economies of scale, this would help bring consistency among DR programs in effect in proximate service areas. Enhanced Distribution Reliability Zones where a utility secures the approval of its commission to design and implement a program of The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 42 Section 2: Business Opportunity Templates and Deployment Scenarios network enhancements backed by special cost recovery provisions and/or investment credits or subsidies. The program would include specific performance targets and could call upon the involvement of third party turnkey providers. Regional Smart-grid funds where a utility develops a smart-grid plan, following a state-of-the-art and methodology approved by the public utility code (PUC) and various proposals are being bid from legitimate/qualified players to implement the plan. Companies involved in these new infrastructure network BOTs will principally fall in four main groups: 1. network grid managers; 2. project and software management companies; 3. smart meter developers; and 4. AMI infrastructure development and management companies. However, we also are likely to see the involvement of other enabling players, many of which will work in consortia with the four main types of players listed above. These more peripheral new entrants will include companies interested in tying the AMI activity to network asset management programs, telecommunication companies (including wireless communication software implementers and managers), information signal companies, and companies involved in Web and data server hosting companies, data mining and metering outsourcing data services. We show below how the four main groups of new entrants will be able to support the roll-out of each of the five network infrastructure BOTs that we have identified. New Entrant Type Project and software management companies Technology solutions vendors Telecomm Companies Network Grid managers +++ ++ +/++ ++ AMI concessions + + 0/+ +++ Regional AMI Independent System Operator ++ +/++ + ++ Enhanced Distribution Reliability (EDR) Zones ++ ++ 0/+ ++/+++ +/++ ++ 0/+ +++ Business Opportunity AMI turnkey solutions Regional Smart Grid Funds Likelihood and Fit: 0= unlikely; +=low; ++=moderate; +++=best Source: GF Energy The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 43 Section 2: Business Opportunity Templates and Deployment Scenarios 2.1.4 Timing of BOTs The BOTs that we have identified will follow different growth dynamics based on the specifics of their target markets (e.g., residential vs. commercial), the level of technology advances that they assume (e.g., likely availability of better mesh wireless controls in the next three to four years vs. another seven to eight years to see increased and more cost effective fuel cells for DG applications); and their economic performance (e.g., several commercial building intelligence BOTs are already very attractive, while paybacks for residential energy home controls may still stay at the three- to four-year level for a couple more years). Below, we illustrate the timing of each BOT during the next decade. GF ENERGY New Business Opportunity Timing Potential New Business Propositions Sector Residential web‐enabled energy systems Residential Automated home DR capability Residential Residential smart grid‐interactive storage Residential Residential distributed generation (DG) Residential Intelligent turnkey building intelligence solutions Commercial Turnkey perfect power block solutions Commercial Perfect power concierging Commercial Corporate DR service provider Commercial Full commercial perfect power retailing Commercial AMI turnkey solutions Networks AMI concessions Networks Regional AMI Independent Operator Networks Enhanced Distribution Reliability Zones Networks Regional smart grid funds Networks Emerging Next 3 years 4‐7 years LLC Deploying >7 years Our assessment is based on a systematic ranking of the commercial maturity level, need for incentives and potential scale of impact of each BOT, as shown below. The scale used ranges from one (lowest) to five (highest). The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 44 Section 2: Business Opportunity Templates and Deployment Scenarios Scale= 1 (lowest) to 5 (highest) GF ENERGY LLC New Business Opportunity Ranking Matrix Potential New Business Opportunities Residential web‐enabled energy systems Maturity Level Need for Incentives Potential Impact Scale Take‐off Timing 3‐4 2 5 2007‐2009 Residential Demand Response (DR) 3 4 4 2008‐2010 Residential Grid‐interactive storage 1‐2 4 3 2010‐2015 Residential Distributed Generation (DG) 1‐2 5 2 2012‐2020 Intelligent turnkey building intelligence solutions 5 1 5 2006‐2008 Turnkey perfect power block solutions 4 2 2‐3 2008‐2010 Perfect power (energy/power concierging) 4 2‐3 3‐4 2007‐2010 Corporate DR service provider 4 3 4 2007‐2010 2‐3 2‐3 4 2008‐2011 AMI turnkey solutions 3 2 2 2007‐2010 AMI concessions 3 2‐3 2 2008‐2011 Regional AMI Independent System Operator 2 3 2 2008‐2011 1‐2 4 3 2011‐2015 2 3 1‐2 2009‐2012 Full commercial perfect power retailing Enhanced Distribution Reliability Zones Regional smart grid funds 2.2 The Role and Impact of New Entrants Our analysis reveals that several hundred of the new players are pursuing the new “Perfect Power frontier.” GF ENERGY LLC Many new Entrants and Type of Players Financial Companies and Venture Capital Firms Network system developers and integrators Communications Companies BOTs Real‐time sensors and network infrastructure and asset management companies Residential and Commercial Building Automation Building and home developers Architects, Specifiers and Constructors ESCOs and Facility Managers Energy metering and management system/portal providers Distributed Generation and Energy Storage/Power Quality Companies HVAC/appliance companies The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 45 Section 2: Business Opportunity Templates and Deployment Scenarios Of course, this includes a certain number of enlightened incumbents, but we also found several hundred small new entrepreneurs proposing new technologies, marketing new offerings and often pursuing innovative emerging niche markets. In general, we found that most new entrants are only eyeing partial solutions to the Perfect Power System. For example, some are focusing on system intelligence (through new software, new sensors and new communication protocols), while others are focusing on system reliability (e.g., better storage, cheaper DG). There are very few new entrants with a large industry scope to be instant macro-players in the Perfect Power space suggesting the build-up of a new Perfect Power industry will take another decade. From their perspective, new entrants are looking for a level playing field which means: Open protocols and standards; Fair regulation (e.g., focusing on outcomes rather than dictating the type of technology to be used); and Reasonable access to customers (including access to data, not free, but at a reasonable cost). Having said that, as we have indicated before, the new entrant population is very heterogeneous. As a result, new entrants can be their own best enemies, that is often developing their own standards at times, striking narrow regulatory deals at others and not sharing industry data with others. Nonetheless, we identified a slate of most active new entrants and we highlight the interesting offerings and business models of upcoming players such as Beacon Power, Broadband Energy Networks, Cisco, Control4, iControl, eMeter, Intermatic, GridPoint, Kiyon, Richards-Zeta and Zensys. Most new entrants are single-sector focused, but a few of them (e.g., Cisco, Echelon and Itron) are capable of or interested in addressing several sectors at once. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 46 Section 2: Business Opportunity Templates and Deployment Scenarios GF ENERGY LLC Examples of new entrants (by sector) Adura Technologies, Ambient Corporation, Beacon Power, Blue Line Innovations, Bulogics, Cisco, Control4, Dell, Ember, H‐P, iControl, Intel, Intermatic, Gaia Power, GE, GridPoint, Kohler Power Systems, Lagotek, Leviton, LG, Microsoft, Monster, Motorola, Panasonic, Radio Shack, Samsung, Sanyo, Sharp, Vantage Controls, VRB Power Systems, Xanboo, Xantrex, Zensys Active Power, Advanced Automated Systems Inc, ADMMicro, ASCO Power Technologies, Automated Energy, Beacon Power, Blue Point Energy, Broadband Energy Networks, Cimetrics, Cisco, Connected Energy Corp, Cyrus Systems, Eaton Power, Echelon, Ember, Enernex Corp, Encelium Technologies, EnergySolve, Enernoc, Enerwise, EYP, GridLogix, Itron, Kiyon, Lynxspring, Obvius, Real Energy, ReliOn, Richards‐Zeta, Stirling Engine Systems, Sun Systems, TDI, Teletrol Systems, Tridium, WebGen Systems, Xtreme Power Residential Sector Commercial Sector AMDS Connect, Beacon Power, Broadband Energy Networks, Cap Gemini, Comverge, Echelon, EKA Systems, Elster, Enerwise Global, e‐Meter, Enspiria Solutions, Hydro One, Hunt Technologies, IBM, InfraSource Services, Itron, Logica CMG, Munet, Northern Power, Olameter, Optimal Technologies, Real Energy, SAP, SensorLogic, Siebel, Smartsynch, Tractia Technologies, Volt/R Energy Technologies Network Infrastructure Sector Source: GF Energy Our research also allowed us to “pair” examples of innovative new entrants with the various emerging BOTs we identified in both residential and commercial uses. The result is the matrix shown. We are not implying that every single new entrant shown is necessarily focused on the BOTs we have paired them with, but their activities, and in some cases professed business models, seem to indicate that they could soon be looking at these BOTs or might develop their own customized (but analogous) BOT offerings. Potential Business Opportunities Residential web‐enabled energy systems Example of New Entrants Ambient Corporation, Blue Line Innovations, Bulogics, Control4, iControl, Intermatic, Lagotek, Vantage Controls, Xanboo Residential Demand Response (DR) Too early to tell. Residential Grid‐interactive storage Gaia Power, GridPoint, VRB Power Systems, Xantrex Residential Distributed Generation (DG) Ballard, Kohler Power Systems, Plug Power Intelligent turnkey building intelligence solutions Turnkey perfect power block solutions Perfect power concierging Corporate DR service provider Full commercial perfect power retailing Cisco, Cyrus Technologies, GridLogix, Intelligent Buildings, Kiyon, Richards‐Zeta, Teletrol Systems, Tridium Active Power, ASCO Power Technologies, Beacon Power, Blue Point Energy, Capstone, Eaton Power, EYP, Infotility, Northern Power, Real Energy, ReliOn, Stirling Engine Systems, Syska & Hennessy, TDI, UTC Power, Xtreme Power Honeywell, Invensys, JIC, Siemens, Tromwell Electric City, EnergySolve, Enernoc, Enerwise Global, Strategic Energy Honeywell, JIC, Siemens The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 47 Section 2: Business Opportunity Templates and Deployment Scenarios Likewise, we have identified examples of new entrants that already show interest for the kind of BOTs we identified in the network infrastructure sector. The result is shown below. Potential Network Infrastructure Business Opportunities Example of New Entrants AMI turnkey solutions and AMI Concessions (*) Broadband Energy Networks, Cannon Technologies, Comverge,EKA Systems, Echelon, Elster, eMeter, Hunt Technologies, InfraSource, Itron, Lodestar, Olameter,Triacta Technologies, TWACS Regional AMI Independent System Operator Alliance Data, AMDS, Cap Gemini, IBM, Enspiria Solutions, Logica CMG, Optimal Technologies, SAIC, SAP, Siebel, SPL Enhanced Distribution Reliability Zones and Regional Smart Grids (*) ABB, Alstom, Areva, Bechtel, Black&Veatch, Hydro One, InfraSource, Kema, Quanta Services, Schneider Electric, Shaw, Siemens (*): propositions combined just for the purpose of this chart 2.3 Four Deployment Scenarios In this section, we present four deployment scenarios in residential and commercial applications: 1. Residential retrofits; 2. New residential applications; 3. Commercial office buildings; and 4. Microgrid office complexes. We have identified these four deployment scenarios based on our research as spaces, in which higher penetration and thus, rapid deployment of better quality electricity performance can be attained in the next decade. By our own estimates, these four scenarios could together trigger additional investments of about $15 to 25 billion over the next decade through 2015. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 48 Section 2: Business Opportunity Templates and Deployment Scenarios GF ENERGY LLC Roll Out TimeLine – Four Deployment Scenarios Deployment Scenario Target Scope (through 2015) New Homes Up to 30‐40% penetration in new home developments; up to 10 million “enabled” homes. Home Retrofits Up to 20% penetration through enhanced “big box” distribution, growing utility programs and stronger involvement of telephone/cable companies. About 10 million accounts targetable. Office Buildings Microgrids Up to 50% web‐enabling in large new buildings; large potential for submetering (25% of leased space); and emerging need for perfect power conciercing (10‐15% of new space). A third of the space IP‐enabled by 2015. New Hom es Hom e retrofits Office Buildings Microgrids 0 2 4 6 8 10 Range of Investm ents ($Billion, 2007-2015) In office parks in urban areas. Up to 750 MW (175 microgrids, mostly in urban areas). Total investment range for the four scenarios through 2015: $15‐25 Billion Each deployment scenario more or less depends on the success and timing of the rollout of various combinations of BOTs, as shown below. Key: +++= Highest to +=Some. Blank or 0 indicates none GF ENERGY LLC Dependence of Each Scenario on BOTs Scenario 1 Residential Retrofits Scenario 2 New Residential Residential web‐enabled energy systems +++ +++ Residential Demand Response (DR) ++ +++ Residential Grid‐interactive storage + +/++ 0/+ + Potential New Business Opportunities Residential Distributed Generation (DG) Intelligent turnkey building intelligence solutions Scenario 3 Office Buildings Scenario 4 Office Complex Microgrids +++ Turnkey perfect power block solutions ++ +/++ Perfect power (energy/power concierging) ++ +/++ Corporate DR service provider Full commercial perfect power retailing AMI turnkey solutions/concessions (*) 0/+ + +++ ++ ++/+++ ++ 0/+ Regional AMI Independent System Operator Enhanced Distribution Reliability Zones Regional smart grid funds + 0/+ 0/+ 0/+ + + Note: (*) BOTs regrouped for the purpose of this chart The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 49 Section 2: Business Opportunity Templates and Deployment Scenarios The success of each scenario also will depend on the current status and future evolution of the innovation nodes for the Perfect Power System, as identified in phase one of the Galvin Electricity Initiative. Phase one had singled out eight key innovation nodes: 1. Building systems; 2. Communications; 3. Computational ability; 4. Distributed generation; 5. Energy-efficient loads; 6. Power electronics and controls; 7. Sensors; and 8. Storage. First, we characterized the current status of these innovation nodes across the four deployment scenarios that we outlined in this report. Our ratings are expressed on a scale of one to 10 as it was done in phase one and we calibrated our ratings to be consistent with the “ratings curve” used in phase one. However, we should note that these ratings reflect specific slices of the market, not the entire market, so some rating differences are justifiable (e.g., for distributed generation and storage). In any case, the result is an innovation node status matrix that shows how the range of node readiness varies across nodes and from one deployment scenario to another. GF ENERGY LLC Dependence of Each Scenario on Nodes of Innovations Current Status of Innovation Node Development under each scenario (on a scale of 1‐low to 10‐high) Nodes of Innovation (from Phase 1 of Galvin Electricity Initiative) Average Innovation Status (across scenarios) Scenario 1 Residential Retrofits Scenario 2 New Residential Scenario 3 Office Buildings Scenario 4 Office Complex Microgrids Building Systems 2 6 7 5.5 5.25 Communications 5 6 8 7 6.5 Computational Ability 3 5 7 6 5.25 Distributed Generation 1 3 4 6 3.5 Energy‐Efficient Loads 4 7 8 6.5 6.25 Power Electronics and Controls 5 6 8 6 6.25 Sensors 3 5 8 7 5.75 Storage 1 2 3 4 2.5 Average 3 5 6.6 6 5 The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 50 Section 2: Business Opportunity Templates and Deployment Scenarios Our ratings show that several innovation nodes have status rates (averaged across all four scenarios) of five to six, all but two nodes (distributed generation and storage) lag significantly in comparison. We also note that, from an innovation standpoint only, scenario three (in the office building sector) has the highest node innovation readiness (average status of 6.6 across all nodes), followed by scenario four (the office microgrid vertical with an average status rating of six, then scenario two (the residential new space) with a rating of five and, finally, the residential retrofit scenario (with an average status of only three). This is highlighted even more in the following two graphs, which show how these scenarios fare against each innovation mode (either ranked from the most ready to the least ready node or along a radar-type diagram). GF ENERGY LLC Dependence of Each Scenario on Nodes of Innovations Innovation Node Status (1-Low to 10-High) m un ica En tio er ns gy P Ef ow fic er ie nt El Lo ec tr o ad s ni cs an d C on tro ls Current Innovation Node Status by Deployment Scenario Sc1-Residential-retrofit Sc3-Office buildings St or ag e s G en er at io n Sy st em D ist rib ut ed Ab ilit y Bu ild in g pu ta tio na l C om C om Se ns or s 9 8 7 6 5 4 3 2 1 0 Sc2-Residential-new Sc4-Office complex microgrids The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 51 Section 2: Business Opportunity Templates and Deployment Scenarios GF ENERGY LLC Dependence of Each Scenario on Nodes of Innovations Current Status of Innovation Node Development under Each Scenario (Ranked 1-Low to 10-High) Building Systems 10 Storage 8 6 Communications 4 2 0 Sensors Power Electronics and Controls Computational Ability Distributed Generation Energy Efficient Loads Sc1-Residential-Retrofit Sc2-Residential-New Sc3-Office buildings Sc4-Office complex microgrids We also attempted to project what would be the result of a decade worth of technology development and deployment on the status of these innovation nodes, scenario by scenario. Overall, we forecast that the innovation node status will increase significantly in scenarios two through four, as shown below. In fact, the diagram shows an increased convergence in innovation node readiness convergence among all three scenarios. By contrast, the residential retrofit market scenario (scenario one) will likely continue to lag as shown by the blue perimeter inside the radar-screen display; that is because the next stage in scenario one would call for a wide scale development of distributed generation and storage in the existing residential sector, which would be a huge undertaking. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 52 Section 2: Business Opportunity Templates and Deployment Scenarios GF ENERGY LLC Dependence of Each Scenario on Nodes of Innovations Future (10-Year) Status of Innovation Node Development under Each Scenario Communications 10 Power Electronics and Controls 8 6 4 2 0 Distributed Generation Storage Sensors Building Systems Energy Efficient Loads Computational Ability Residential-Retrofit Residential-New Office Buildings Office Microgrids In the following, we describe the logic behind the projected timing of each scenario, with all four scenarios being consistent with one single view of the future world and thus, based on a set of common assumptions, including: A continued development in controllers, sensors and wireless network technology with as a result, improved performance, enhanced functionalities and lower costs. In the residential sector, we will expect significant cost reductions when unit shipments move into mass market scale of millions of units. In our scenarios, we are assuming a growing demand response (DR) environment so that by 2015, about 40 percent of the residential load and more than 65 percent of the commercial load are in a dynamic pricing environment that empowers customers to make electricity load management decisions reflecting their self-interest. We expect that new DR environment to emerge first in high-price, congested and mostly-urban service areas. In addition, some states (e.g., California, New Jersey and Florida) are likely to be more amenable to being early DR champions. The evolving DR environment will be the result of more DRincentivized rates and embodying elements of dynamic pricing, whether they are time-of-use (TOU) rates, real-time pricing (RTP) rates and critical peak power (CPP) rates for various classes of customers, as shown below. To be effective, such rates would have to The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 53 Section 2: Business Opportunity Templates and Deployment Scenarios be approved as part of default rates proposed by utilities (e.g., California is considering having CPP rates embodied in default rates). We also assume that future DR environments will be accompanied by growing advanced metering infrastructure (AMI) deployments by utilities that will successfully petition their regulators to be able to put these investments in their rate bases and thus, be ensured of cost recovery. Some industry estimates show a penetration of AMI that could exceed 60 percent by 2015 (which implies a total number of automated meters reaching more than 75 million units by then). Several states (e.g., Pennsylvania, Wisconsin, Kansas and Connecticut) are already heavily invested in AMI capability and others (e.g., California, Illinois and New Jersey) will follow. Full widely-deployed AMI capability is essential for DR and will enable low-cost solutions. The growing DR environment will result in a DR capability that would increase from the current 37.5 gigawatt (GW) (based on the most recent Federal Energy Regulatory Commission (FERC) survey, issued August 2006) to more than 90 GW by 2015. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 54 Section 2: Business Opportunity Templates and Deployment Scenarios The emergence of a growing DR industry with independent and utility-owned DR service providers. We envision a community of 40 to 60 DR providers, including both independent companies (e.g., Enernoc) and utility-owned subsidiaries. We also believe that about eight to 10 of these providers may have grown to the point that they will be managing nationwide DR portfolios with thousands of profitable customers and loads of several GWs each. Changes in regulation assuring that electricity delivery companies (what we call wires companies today) are incentivized to provide the communications and management of DR and that commodity companies are insulated from the potential loss of load as the result of DR activities through higher prices. Other potential regulatory fixes would include increasing the fixed component of distribution rates (e.g., the part of the bill that is expressed in dollar per kilowatt or dollar per account hookup), allowing networks to earn an incentive per kW of deployed DR capacity (that incentive could be a fixed, indexed or variable incentive), permitting networks to rate-base all their DR-related capital and program costs in the rate base and earn a return premium for high benefit DR, or setting up a mechanism to share between DR customers and networks the DR-related savings that can be attributed to deferral of new distribution investments. It may also mean the unbundling of the commodity and delivery functions, which are typically bundled today with an overall incentive to sell kilowatt hours versus providing customer services. In parallel, we anticipate that future deployment will strive faster if there also is a growing retail electricity market. However, this is not a necessary condition as long as there are no barriers of entry for new players to get involved in DR activities or in marketing electricity management and storage equipment to households and commercial accounts. As noted above, it may mean separating delivery and commodity sales. Nonetheless, a striving retail market will mean that large energy retailers may also become large DR service providers. This should trigger more creative offerings and a faster adoption of customized electricity management features in both residential and commercial applications. We also envision a growing number of market-based “targeted” utility RFPs, following the example that ConEd recently set with its 123 megawatt (MW) RFP for demand response investments in prioritized locales within its service area. The utility issued a list of eligible DR measures but did not specify them any further. DR service providers will be able to propose their own mix of DR solutions. Finally, additional changes in existing regulations so that net metering is integral to the regulatory compact maximizing the value of The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 55 Section 2: Business Opportunity Templates and Deployment Scenarios distributed generation. Real-time pricing also will provide a bigger window for distributed generation. In addition, when it comes to microgrids, one constraint is the ability to physically tie in the power and thermal sides of neighboring sites across roads and rights-of-way. We assume this will be remedied. Scenario 1: Residential Retrofit We expect that a growing number of homes will become equipped with Web-based residential electricity management systems offered by a multiplicity of players including utilities, energy retailers, telecommunication companies or DR service providers. Millions of homes can take advantage of these systems if they are an incremental investment built into other home automation investments, if they provide the customer with financial and social incentives to reduce electricity use, if they can be installed easily by the customer inexpensively or, even better, if they are embedded in electrical equipment and appliances and if they are integrated or can communicate with the utility’s automated meter. We assume these criteria can be met and that millions of homes will be electricity-control enabled within a decade. Market deployment will tend to emerge in those states with early DR programs in place and with a focus on energy-intensive residential applications. Deployment will be facilitated by the likely involvement of professional chain-owned “Big Box” stores with installation networks such as the Geek Squad from Best Buy or home security companies. Our interviews with major players like Hewlett-Packard suggest that the channel development process will move from home entertainment to security to energy management to electricity control applications which will reduce the incremental cost to a manageable level for most homeowners. We also assume that some incumbent electricity delivery companies will provide customers with digital readouts and other tools for allowing the customer to manage demand through programmable devices and, perhaps, alarms during impending periods of high prices or system distress. This trend will benefit from the growing demand for home automation systems that can network many consumer devices and are backed up by powerful and speedy Internet broadband applications. Today, 64 percent of households are Internetconnected and most have the capability of in-house networking. Of these 64 percent, 25 percent are considered as early adopters as shown below. Another 29 percent are what we might call followers, some stronger than others, and nine percent are laggards. About 50 percent out of the 64 percent that are Internet-connected already have broadband capability, fairly evenly divided between DSL and cable. Broadband capability not only provides fast connections, but the routers required to connect to the Internet also can serve as network hubs for a growing number of applications. Most routers are now wireless, enabling very easy networking of new control functions without costly and cumbersome wiring, which requires expensive installations by outside contractors. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 56 Section 2: Business Opportunity Templates and Deployment Scenarios By 2010, close to 80 percent of the households will have broadband connections with high-speed wireless routers. It is estimated that 30 million households will be equipped with home automation by 2010 and it would follow that at least another 30 million homes also might be equipped in the next five years. By 2015, there could be a potential target of 60 million households. These households will have the capability to network scores of consumer devices for entertainment, security, comfort and maintenance, as well as have the capability for electricity and energy management. Currently 10 to 15 percent of households are declaring an interest in investing in automatic energy management. At first, the focus will be on lighting control applications using products like the ones developed by Motorola (HomeGenie), Intermatic (HomeSettings) and Control4. These entry-level applications will become increasingly available in retail outlets like Best Buy, Circuit City, Home Depot, Lowes, Radio Shack, Sears and Tweeter. They will be self-installed or installed by these chains’ installation workforce. The number of products will increase with the more active involvement of consumer companies like Panasonic, Phillips, Hewlett Packard and Sony. In the next few years, we also anticipate the deployment of smarter, cheaper and more user-friendly IP-enabled thermostats tied to broadband routers and, thus, remotely controllable by customers, by utilities and/or other DR service providers. This may be a major, mass-market catalyst for the takeoff of DR activities in the residential retrofit market. Although such thermostats will only manage HVAC loads, they will have a notable impact on electricity demand. Furthermore, smart thermostats can be The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 57 Section 2: Business Opportunity Templates and Deployment Scenarios far more finely controllable, able for example to change temperatures to match time of day prices for electricity and in periods of system stress. Honeywell and other incumbents will market many of these devices, but we expect some other new entrants to emerge as well. We also anticipate that some utilities will start pilot marketing efforts to sell thousands of smart thermostat units in their service areas. In parallel, we expect telecommunications companies, such as SBC and Verizon and cable companies, such as Comcast to offer systems as an adjunct to their services. Large telecommunications companies could sell hundreds of thousand of units if they were only reaching 10 to 15 percent of their base. Next, these companies could team with software content providers to provide a full Web-supported automated energy management capability. For example, Verizon could include a MSN-supported “My Web Energy” offering as part of the DSL-MSN premium package, which it currently offers for $29 a month. At the same time, we anticipate many new energy management sites to develop with their own content. They will be capable of downloading the data from the home energy controller and run that data on these sites. One application will be the ability of a home office owner to show how much power he can claim is attributed to his home office activity. With the advent of networked energy management solutions and the increasing backing and involvement of large players ranging from Comcast, Lowes, Microsoft and Verizon, we believe that the penetration of residential automatic energy controls could increase within 10 years to almost 20 percent, (e.g., the proportion of residential customers across all existing homes that have already embraced security systems). At that level of market penetration, system prices will fall (by probably two to 2.5 times from current levels) and installation costs will become more standardized. We can envision program retrofit initiatives run by local utilities or telephone companies heavily marketing clusters of existing townhouses or home developments, somewhat similar to current market campaigns promoting DSL or fiber-optic roll-outs. Web-enabled energy control systems also will be actively marketed by utilities once they have the right regulatory incentives in place. Many utilities are already looking into the capability to tie in home energy management systems, through two-way communications between the meter and the homeowners’ energy controllers, using an open protocol like Zigbee. With such capability at hand, utilities will then have more flexibility to roll out DR programs and, to speed market adoption, some utilities will offer rebates to lessen the first cost impact. Based on our preliminary calculations, a $50 to $100 rebate could help shave 15 to 25 percent of the required payback period. Penetration will be higher in existing houses already equipped with home automation, such as larger houses typically occupied by families with children. There, the impact will be more significant since it will address that part of the market that consumes the most and where energy management could make a big difference. Thus, we think it is The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 58 Section 2: Business Opportunity Templates and Deployment Scenarios reasonable to project by 2015 an impact of about 20 GW in incremental DR resources from such a development and annual savings in the range of $6 to 8 billion per year. Perfect Power Applications in Home Retrofit Applications Web‐enabled energy management with DR capability Penetration Rate (%) 15‐20% Web‐enabled energy management integrated with DR capability and power storage 2‐3% Web‐enabled energy management integrated with DR capability and on‐ site distributed generation (DG) <1% We also anticipate that a fraction of that market will opt for a more Perfect Power solution, combining energy controls and power storage management. At the beginning, this package would be akin to what new entrant GridPoint is offering, but future product offerings may also add a sensor network for more functionality. Future solutions also will inevitably include new generations of battery technologies or even fuel cells. At first, penetration of a smart power control and storage package may be limited to larger homes in areas with high electricity prices, known reliability problems and where the use of local generators is not practical (for site-specific reasons) or acceptable (by neighbors). This may only be 15 percent of all houses but the market target should grow to also include an increasing number of home offices, the number of which is expected to rise considerably over the next 10 years as a larger number of homeowners opt to work from home more frequently. In particular, early adopters could involve home offices in townhouses as well as homes in dense urban developments with strict home association rules where home generators are not allowed. At the same time, many homeowners inclined to buy generators may instead opt for the new package. For reference, it is estimated that 11 percent of affluent households own generators. That’s a potential of several hundreds of thousands of units per year. However, one should not discount the likelihood that future generators also will become more sophisticated with their own remote-management and intelligence functionalities. Still, it is quite possible that many homeowners that have first purchased a Webenabled energy management system opt, after having learned a lot about their energy usage and the value of controlling that usage, to go one step beyond and buy a combination control-storage package. Overall, we estimate that two to three percent The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 59 Section 2: Business Opportunity Templates and Deployment Scenarios of all existing U.S. households could invest in such packaged capability once costs have come down. That may not sound like much and yet, that would represent the sale of more than one million units over a 10-year period. Scenario 2: New Residential Applications We expect a growing number of home builders to sell electricity management systems as part of their list of features in new homes. More new homeowners will want to see an electricity management capability based on the results of what may already be established in the retrofit market. However, new home buyers will want to see that capability fully integrated with the balance of their home automation systems. So, we anticipate that some of the large national home builder companies (e.g., Centex and Ryland Homes) will do so as a way to differentiate and brand themselves at first and then match the competition thereafter. Based on the expectation of higher electricity prices, we expect new home buyers to be more interested in these investments. We envision some developers marketing new homes with a high degree of power perfection (for example, coining a label such as Perfect Power Home). About 40 percent of new home buyers are already opting for some home automation capabilities and that proportion is expected to increase to possibly 60 percent by 2015. This would mean a target market of some 10 million new homes between now and 2015. An increasing large number of these new homes, maybe as much as 30 to 40 percent or the equivalent of 400,000 to 500,000 new dwellings per year by the mid-2010s, will be part of planned developments and community-based initiatives. In these cases, which involve economies of scale, the builders can offer full slates of Perfect Power configurations ranging from custom-designed, Web-enabled energy management systems on their own or integrated with energy storage or DG units. It also will help that most (more than 55 percent probably) of these new dwellings will be built by the largest developers. Such developers will have leverage dealing with local utilities or network managers by negotiating certain power distribution improvements (e.g., full AMI installed from the start and universal transformers feeding to the development) to help brand the developments as “high-tech and high-reliability” communities. Some improvement costs could be offset against pre-agreed distribution deferral credits and the balance rolled in the cost of the new homes, such as sewer connection charges now. In some new home communities, developers may propose various forms of electricity contracting as well. For example: A developer may work in cooperation with an energy retailer to offer long-term electricity contracts with the new home owner. Such contracts could be three, five or 10-years long and include support of The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 60 Section 2: Business Opportunity Templates and Deployment Scenarios the home owner electricity Web account, registration to the best local DR programs available and the ability to upgrade on a lease basis their home electricity management capability by installing additional features such as energy storage. The developer may sell the new home along with a long-term DR contract that pre-registers (under attractive terms) the house with the prevailing local DR program. Furthermore, such contracts could be tailored to best capitalize on all the home energy automation features that the new homeowner has specified for his new house. Long-term DR contracts also would have a high value for the DR provider, because they would contribute to stable DR performance in the future and the DR provider could include such contracts in its resource portfolio with a higher confidence than shorter (e.g., two to four year) DR contracts that may be more prevalent in the retrofit market, for example. Some in-house appliances also may be sold with their own energy and maintenance contracts. For example, advanced refrigerators equipped with DR-capable features and provided with 10-years worth of electricity supply, along with a maintenance monitoring contract that can check on the performance of the refrigerator. Preliminary calculations could show many service areas where one would then expect yearly contract revenue of $150 to $175, assuming a 1,250 kilowatts per year average consumption and the equivalent of a $25 per year monitoring fee. In addition, a new segment―senior housing―will continue to grow, with special needs in terms of reliable continuous medical monitoring, ease of home automation, and additional comfort factors (e.g., indoor air). This will be the opportunity for some developers to offer special Perfect Power configurations combining automated energy management systems with power storage. Overall, we can foresee about five to seven million new Perfect Power-enabled homes built between now and 2015. Only a few hundred thousand may be equipped with energy storage or DG features, but the remainder will have electricity management systems that will provide reliable control over electricity usage and the ability to best tap that capability to take advantage of new DR programs. Together, this should involve about $4 to 5 billion of investments over the next decade. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 61 Section 2: Business Opportunity Templates and Deployment Scenarios Perfect Power Applications in New Home Applications Web‐enabled energy management with demand response (DR) capability Penetration Rate (%) 30‐40% Web‐enabled energy management integrated with DR capability and power storage 3‐6% Web‐enabled energy management integrated with DR capability and on‐site distributed generation (DG) <2% Scenario 3: Deployment in Commercial Office Buildings Commercial office buildings will be a prime target for deploying new Perfect Power System configurations. They represent the largest segment with more than 12 billion square feet of space with a total of about 825,000 buildings (including 85,000 government buildings). In addition, some 15,000 office buildings are being added each year. Many office buildings are becoming equipped with IP-based electricity management systems allowing building owners and managers to share the responsibility for managing electricity demand. We envision that by 2015, 60 percent of buildings will have a Web-enabled electricity account monitoring capability set up either with their own local utility or with their electricity retail provider (e.g., Constellation New Energy) or through an outsourcing contract with one of the growing number of thirdparty utility managers (e.g., Automated Energy and Enerwise Global). We also expect more niche players (e.g., Cimetrics, IDC) to get involved in building operations data mining services to offer ongoing building commissioning and operations and maintenance (O&M) services. In parallel, we foresee companies like the “big four”–Johnson Controls, Honeywell, Invensys and Siemens–to aggressively push Web-enabled energy control solutions for new and retrofit buildings with the hope that such solutions could represent most of their new sales within five years. In addition, software and network companies like Cisco and HP are moving into this Web-enabled energy management as part of full intelligent building solutions. To do so, these players will develop networks of preferred partners and system integrators. Overall, we project that 40 percent of large new owner-occupied buildings may have Web-enabled energy management by 2015. At first, most target buildings will have floor areas greater than 150,000 square feet but, as costs come down, Web-enabling energy management will become attractive down to the 50,000 square feet building size. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 62 Section 2: Business Opportunity Templates and Deployment Scenarios New buildings also will become increasing targets for tailored power storage solutions, power concierging and full electricity account management options, as shown below. New Office Building Business Opportunities Penetration Rate (%) Integrated building intelligence solutions 35‐50% Turnkey perfect power block solutions 5‐10% Perfect power concierging 10‐15% Corporate DR Service Provider 15‐25% Full perfect power retailing 10‐15% Note: some new office buildings will be candidates for more than one BOT. Source: GF Energy However, there also will be a push for Web-enabling retrofits of existing buildings. Many control system integrators will want to attack this market which may involve less head-to-head competition with the “big four” and carry over bigger margins since these jobs would be more customized. Building owners who see the advantages of Web-enabled electricity management systems in new buildings will want to implement similar solutions in their existing buildings, by using wireless sensors to help overcome installation problems when needed. We project a 30 percent market penetration there. One interesting application will be the ability to submeter tenant space in leased buildings, particularly in buildings where tenant mix is diverse and with varying levels of power usage. We think that it will become easier for real estate management companies to offer submetering by installing power usage meters and tying them to a sensor network to help account for power usage in tenant suites. Submetering will bring several benefits: Each tenant will be able to see power usage and ask for more sensors or more detailed load monitoring if desired. Tenants will be able to register into DR programs and set their own limits. Tenants also will be able to make more educated decisions about investing in power-efficient technologies such as programmable lighting and variable air controls. We believe that Web-enabled submetering could achieve 25 percent penetration in the commercial leased space by 2015. Most submetering will occur in single buildings with more than 10 stories, as well as multi-building office complexes with The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 63 Section 2: Business Opportunity Templates and Deployment Scenarios more than five stories (that represents a universe of about 100,000 buildings). We expect quicker penetration in government buildings that are under stricter guidance or legislation to implement energy conservation and demand response measures. Scenario 4: Microgrids in Office Building Complexes There are many engineering and power system planning definitions for microgrids. In this instance, we focus on microgrids that meet five criteria: 1. It is reliably islandeable. 2. It includes some form of generation (e.g., solar, microturbine, fuel cell or smart battery). That generation could work in a power-only configuration or in a combined power and thermal setup (cogeneration mode). 3. It represents a group of proximate customers around a substation or critical load pocket (i.e., it is not a virtual ring of separately located, but remotely controlled, customers but instead the microgrid customers are neighbors that may already share some existing infrastructure such as parking, access roads, etc., or are part of an existing real estate complex). 4. The microgrid’s load is big enough and well-coordinated enough that it becomes attractive (and justified) to enter into a sharing of some distribution network interface infrastructure with the local utility. 5. The customers that are on the microgrid are linked into a contractual pact like some form of long-term "energy concession" (i.e., they have agreed to a certain standard of power quality for the microgrid operations; they abide by certain DR rules or all subscribed to the same DR contract terms; they have co-financed the generation or improvements on the microgrid; and they all share in the microgrid benefits according to pre-set formulas). The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 64 Section 2: Business Opportunity Templates and Deployment Scenarios There are various types of microgrid configurations that would meet these criteria, as shown below. Potential Microgrid Examples •a new house development micro‐grid •a coop multi‐family complex •a new mixed development (e.g., combination of hotel, office building and condo) across 3‐4 adjoining city blocks •a brownfield inner city mixed‐redevelopment initiative •a downtown commercial building ring (several buildings tied) •a downtown civic association zone •an office park •a campus with multiple buildings in several blocks with possibly non‐ university tenants as well (e.g., R&D park attached to it) •an enterprise zone micro‐grid •a new science or R&D park in a utility‐sponsored development zone •the extension or part of a district heating system that also invests in separate power circuit and DG infrastructure. •a feeder‐defined area; a substation‐defined area •a registered power zone (designated by the distribution company with regulators’ blessing – e.g., Ofgem concept in the UK). One interesting target in our opinion is multi-building office complexes, as well as aggregation of buildings in downtown areas or office parks. We believe that they could be good settings for microgrids consisting of shared power-only or cogeneration systems. Such microgrids (most likely to range in sizes between one megawatt [MW] and 10 MW) would be economic because they would benefit from economies of scale especially if they can share thermal loads, power infrastructure and project development costs and potentially benefit from load diversity as well. For example, an office park with five buildings might be equipped with a five MW DG unit, which would be 20 percent more efficient and would cost 15 percent less to develop and build than a slate of five DG units in sizes varying from say 250 kilowatt (KW) to two MW each. However, such microgrids will require the right to set up power lines to exchange power from one building to another (internal net metering), as well as possibly the right to share steam or hot water lines. However, it is very rare that private power lines can cross public rights of way. So, this will require regulatory changes that have been difficult to achieve so far. We believe that it may take four to five years to see a positive regulatory climate evolve in microgrid target areas. We also think that it will first involve a series of pilots and champion demonstration sites sponsored by innovative utilities or in cities and states with strong local government or utility commission involvement. This could happen for example in Chicago, Detroit, Los Angeles, New York and Washington, D.C. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 65 Section 2: Business Opportunity Templates and Deployment Scenarios Yet, this is a potential that is hard to ignore. A rough estimate would indicate that there might be as many as 2,500 potential sites in the largest 35 to 40 urban or suburban service areas with electric rates above normal and where there are more than three to five buildings together. This could represent up to 12,500 buildings with a floor space that might approach 1.75 billion square feet. About a third of that floor space is likely to involve one or more tenants of importance (i.e., anchor tenant in one of the buildings or substantial tenant in terms of floor space occupied). It is difficult to predict how quickly such opportunity could be tapped. For one thing, many building owners may delay embracing this concept if they feel that by Webenabling their own buildings, they already have done all they could. Alternatively, some building owners may want to install their own DG units. However, we also believe that building owners will start to amass sufficient electricity and energy usage data to realize how much more they could do by joining forces and building microgrids. One issue, however, is the number of potential developers of microgrids. There are only a few players (e.g., Northern Power Systems and Real Energy) that are currently interested in pursuing this type of business model, even though there is a broader community that has pursued the commercial DG business in the past. We envision by the early 2010s a community of a dozen developers promoting about 15 to 25 microgrids per year (or the equivalent of 75 to 125 MW per year). From there on, we might see the level of microgrid development reach 40 to 50 projects per year by 2015 (that would be the equivalent of 200 to 250 MW per year). Cumulatively, this may mean 175 microgrids in operation by the end of 2015, with a combined potential installed capacity in excess of 750 MW. Such growth would be comparable to the growth experienced in commercial DG applications between 1985 and 1995. This would represent an investment of about $1.5 billion over the next decade. 2.4 Roll-Out and Potential Benefits There will be several institutional, regulatory, financial and technological constraints on deployment. It will take time for customers to learn about the different new offerings, perceive their full value and, in some cases, overcome their risk-aversion. Utility attitudes also will be a hurdle to conquer. The status quo can often be perpetuated by incumbents who do not want to lose the level of control they have today and the existing regulatory incentive to sell kilowatt hours. Nonetheless, we see several signs that indicate, in our opinion, that there are several regulatory fixes, which will be progressively implemented as regulators learn about and realize the pervasive value to consumers of many of the new information, DR, storage and DG technologies that we have identified. As a result, innovative new entrants may have difficulty at first but they will eventually break into the market, reach their target customers, gain market share and The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 66 Section 2: Business Opportunity Templates and Deployment Scenarios achieve critical mass, even if it happens in an uneven manner across service areas and market segments. In our scenario, a lot of progress can be achieved over the next decade toward deploying a Perfect Power System, with the eventual result being: A widely increased home and building energy management intelligence; Near-ubiquitous enabling of DR; A wide reliance on AMI and smart-grid technology; Most applications becoming DR capable; and The emergence of well-planned microgrids. We believe that the deployment of the Perfect Power System will, generally speaking, involve three waves. The first wave will inject home and building intelligence through energy information and control systems. The second will enable demand response across end-use points. Finally, the third will build storage and DG, where they best fit. These waves will overlap, but there is a reason for this three-step sequence. The first step is not that capital intensive and can be quickly rolled out since there is plenty of smart intelligent control technology already available. Plus, that first step capitalizes on the pervasive use of the Web and it is the fastest way to reap the benefits of the end-user-based infrastructure in place, pretty much akin to what U.S. businesses were able to do in the late 1990s and early 2000s with IT-led business process reengineering. The second step toward automated demand response could go hand-in-hand with the first one, but it also involves a fair amount of regulatory fixes, thus, the lag between the two steps. In addition, there will be business process issues that will rise with large-scale DR and they may take a while to get resolved. Finally, the third step is the most capital intensive and involves power storage and DG technologies that are expected to see further improvements (both in terms of decreases in costs and increases in performance). Where and how to best deploy the third-step assets also will depend on how much intelligence has been reaped and how much DR resources have been successfully tapped. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 67 Section 2: Business Opportunity Templates and Deployment Scenarios GF ENERGY LLC Roll Out Timeline Overview Relative Progress toward Perfect System Fully Enabled 3 ‐ Adding smart grid investments, end‐use storage and DG and microgrids 2 ‐ Enabling Automated Demand Response Tipping point 1‐Injecting Home and Building Intelligence plus growing AMI Status Quo Now 10 years from now Time In that context, we estimate future investments of about $45 to $60 billion in smart home energy controls, commercial building intelligence, AMI and smart-grid technologies over the next decade. We also forecast that such investments could yield $14 and $22 billion in annual benefits by 2015. This would include: The “smarting up” of premises in both residential and commercial sectors, which could result in more than $6 to 8 billion of benefits per year by 2015 for an investment of about $20 to 30 billion through 2015. The enabling of DR and deployment of AMI could add $5 to $8 billion per year by 2015 (and closer to $15 billion per year by 2020 as AMI usage gets more prevalent) for investments around $7 to $8 billion over the next 10 years. The deployment of smart-grid technologies should yield annual savings of $2 to $3 billion by 2015 (and growing higher in the ensuing years), for investments up to $20 billion through 2015. DG and smart interactive storage for residential and small commercial applications could add another $1 to $2 billion per year for 10-year investments in the $2 to $4 billion range. In the next figure, we show a snapshot of how we estimate the various sectors could perform in terms of expected annual benefits in 2015 against projected 10-year levels of investments between now and 2015. We should note that benefits will tend to lag The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 68 Section 2: Business Opportunity Templates and Deployment Scenarios (especially in the DR and AMI areas) so the level of annual benefits would continue to increase even if no further investments were made past 2015 (which of course will not be the case). GF ENERGY LLC Huge Benefits at Stake (by 2015) Target Sector Potential Benefits/year ($B, by 2015) Source of Benefits 10‐Year Investment Level ($B) “Smarting up” of customer premises (smart homes, intelligent buildings) $6‐8 $5‐8 Residential 7‐10 Commercial 13‐20 Network Infrastructure $25‐30 Enabling of Demand Response and AMI deployment TOTAL 45‐60 Investments in smart grid technologies $2‐3 DG, smart grid‐ interactive storage technologies and microgrids $1‐2 TOTAL/year 14‐21 GF ENERGY LLC Projected Benefits and Investments by Sector Estimated Annual Benefits ($B, in 2015) Commercial Retrofits Smart Grid Investments 5 Residential Residential New Retrofits AMI investments Commercial New 1 Storage, DG, Microgrids 5 10 15 20 Estimated 10‐year Investment Levels ($B) The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 69 Section 2: Business Opportunity Templates and Deployment Scenarios To support this deployment, we have identified several technologies, regulatory and outreach activities that could be considered for potential support by the Galvin Electricity Initiative. They are listed in section seven. This set of activities also includes several areas where better quality management in building design, distribution system planning and microgrid development could pay. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 70 Section 3: The Potential in the Residential Market Section 3: The Potential in the Residential Market The residential market is being “enabled” with the emergence of new Web-based, mesh networked, home control systems that are becoming cheaper, increasingly versatile, multi-functional and customer-simple. They can manage entertainment, security, lighting, heating and cooling and the entire home energy system including electricity. They are remotely controllable from everywhere: from home on a local PC, a hand-held remote or from outside by a cell phone. Most important, they can improve the quality of life, make more efficient use of resources and pay for themselves quickly giving the customer more control. The widespread use of customer-controlled energy management in the home will reduce energy demand, allow much more extensive load management by utilities and allow the customer to make more informed decisions. For the first time, the customer can cost-effectively manage energy use and can do so as a reasonable incremental investment after having made more popular and compelling decisions regarding home entertainment, comfort and security. GF ENERGY LLC The New Home Energy Control Chain The new residential roadmap is becoming more complicated with potentially many entry points and routes from network managers and service providers to customers Appliances Power grid Meter Internet account (grid manager, meter reader, service provider) Internet account (customer, service provider, grid manager) Portal on web Critical Load Router Energy Management Controller Remote Control = sensors Storage Load controller Energy Storage Meshed network sensor Wall‐ mounted dashboards In Premises The value and component chain allowing residential customers to manage their energy load effectively is not yet complete. Pieces are missing and new business opportunity drivers have not yet matured. Questions abound as to who owns the The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 71 Section 3: The Potential in the Residential Market meter, how many parallel metering devices can be installed, how much of the load is controlled and what fraction of that load is further backed up by on site storage or distributed generation (DG). However, it is now very clear that the cost of enabling the customer will be much lower than previously estimated, since it can be an incremental add-on to investments being widely made today by customers for other reasons. Companies like Cisco, Google, Intel, Microsoft and Verizon are all expecting a huge increase in home automation and connectivity in addition to the initiatives of many creative startups. In GF Energy’s estimate, more than 100 vendors are now active in the home automation and digitized control field. Home connectivity and automation (measured in terms of controlled applications) could easily increase tenfold over the next decade. Communications protocols like Z-Wave are gaining traction. Home energy systems are riding the home connectivity wave, either as part of larger automation systems or as stand-alone compatible modules. Most are wireless, but some use Ethernet cabling and yet others use existing home electrical wiring. A new Web-enabled home energy system (or subsystem) will typically involve a base controller set up on a cable or DSL router, which oversees a local home network that operates either via the home power line, Ethernet or wirelessly. The network consists of either plug-based control modules or wireless sensors and controls. Installation is easy. Programming may take a couple of hours for the first set up and prices are now falling around $400 to $500 for a four to six point network controlling the majority of the home load. Systems will soon be manufactured or branded by big company names (e.g., Motorola, Cisco and General Electric) and by smaller companies like Intermatic and Leviton and available through major outlets (e.g., Lowes, Best Buy and Circuit City). Moreover, we find that many new entrants are seeking to promote the installation of energy management systems as a package along with other “content” or “connectivity” offerings. For example, communications companies that already offer Internet connectivity are considering offering wireless home energy management systems, as part of a three-play, multi-year package including Web connectivity, voice over Internet protocol (VOIP) telephone and video/content streaming. Cable companies and network companies based on broadband over powerline (BPL), could do the same. Content companies like Microsoft, Google and America Online could easily add one more service that would display the energy management system data, along with local weather data and tariffs. Existing energy management companies including Intermatic, Leviton and Honeywell also are moving to IP-based protocols for wirelessly managing lighting and heating and cooling. As hardware manufacturers, telecommunications companies, content providers, legacy energy control companies and new entrants jockey for position, the momentum will grow and successful marketing models will emerge. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 72 Section 3: The Potential in the Residential Market In parallel, vendors are developing cheaper and easier to use sensors to monitor power usage and control remotely an increasing number of loads and applications. Vendors (e.g., Samsung and Whirlpool) are working on specific appliance controls for refrigerators, washers and dryers that will be increasingly sold as embedded features. Such controls also will be able to report on the condition of appliances to improve their maintenance and life expectancy. In addition, vendors will market better communicating thermostats with their own logic board, offering truly customizable profiles, able to communicate with other thermostats for multi-zoning and addressable remotely via the Web. Web-based home energy systems will be a huge enabler for residential demand response. First, they empower the residential customer to control their own energy in response to price information from either the utility or its energy retailer built around an analysis of actual demand. Second, they allow local utilities, network managers and energy retailers to manage wide-scale demand response (DR) programs. That is because the home system can be set up so that any authorized demand response party (e.g., the utility, a retail provider or a demand response aggregator) also could access the home system via the Web, subject to proper security and authorization protocols, to change settings remotely. Another option may be for such DR parties to feed information to the home system via any communicator installed in the home meter. As we discuss in section five, many utilities are expected to deploy in the future an automated metering infrastructure (AMI) in their service area which will involve the installation of two-way communication meters. The picture that emerges from all these possibilities is a residential world where there are potentially many ways to access, read, profile, curtail and manage various types of residential electricity, with an increasing level of precision to respond to changes in weather, demand and price. All of this with a level of end-user “engagement” not that much more complicated than what is involved in placing an airline reservation on Orbitz or managing a checkbook via Web-access. Current consumer data show that 20 percent of homeowners already transact electronically and that percentage may get to 40 percent within the next five years. GF Energy foresees a large market penetration potential for home energy systems as prices continue to come down, high-brand retail and installation channels get set up, new time-of-use (TOU) or critical peak pricing (CPP) rates start to apply to the residential sector and more and more residential demand response programs are in place. In that context, it is not unreasonable to project a 35 percent penetration by 2015 for all new houses and a 15 percent cumulative retrofit rate in the existing house population. These numbers also appear realistic given the amount of current vendor activity with the potential involvement of large telecommunication and consumer electronic players. In addition, homeowners can be expected to invest in on-site energy storage and distributed generation as new systems prices come down. One intriguing possibility, The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 73 Section 3: The Potential in the Residential Market and possibly killer application, is the potential commercialization of intelligent home energy storage appliances that would provide increased reliability and power quality, sustainable ride-through even during relatively prolonged multi-hour outages, exchange power (on a net-metered basis) with the grid and act as an energy control system as well. One current offering is a perfect prototype. GridPoint is a wellthought-out and packaged unit that is easy to install. Today, it is priced at $8,000 to $11,000, but with large scale production, the price would come down substantially. The unit (described in more detail in section 3.1.2) has won several industry awards recently and the company is just starting to sell its products, so there is no track record yet. However, this model could be the precursor of a whole new type of smart decentralized home power system if performance can be improved, a new battery technology is successfully rolled out (as the company claims) and prices can come down by reducing the cost of electronics. In our estimate, based on our market simulation, the sweet spot for such systems is in the $4,000 range. This system is a proxy for the Perfect Power appliance in the residential sector. Such systems could definitely help in three key segments: large home market in congested areas or service areas with high outage frequencies, homes that want to set up renewable systems, and large homes that serve as home offices (also will apply to the small commercial market). The combined target may be 15 to 20 percent of the residential market in terms of energy usage. The future of small, fossil-based distributed generating (DG) systems (e.g., using fuel cells, Stirling engines and microturbine technology) and renewable-based DG systems will depend on how such system prices can come down. However, we expect to see more compact and better packaged systems which will make their installation and sitting easier. We also believe that improved interconnection rules, a ubiquitous net metering environment and a growing number of fully enabled and connected homes will all be positive factors for more residential DG. As this section of the report concludes, effective commercialization of DG will depend on the penetration of real-time communications and effective controllers, as well as stable fuel prices. The potential for progress toward Perfect Power in the residential market will be unleashed by Web-enabled home energy systems, later coupled in a growing number of instances with intelligent grid-interactive home storage systems. By 2015, GF Energy expects close to a 25 percent overall penetration in residential home energy management and DR responsiveness (up to 35 percent in new houses and 15 percent across existing houses). 3.1 Potential Opportunities We structure this discussion around three major perspectives: The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 74 Section 3: The Potential in the Residential Market Opportunities in pervasive residential energy and power management; The ability to enable residential DR on a wide scale; and The potential roll-out of smart interactive power storage and DG solutions. 3.1.1 - Residential Energy and Power Management Opportunities The ability to have precise power and energy usage and enhanced end-user data transparency in the residential market has been limited to date. The most ubiquitous energy system controls in the house are the circuit breaker box, the internal electronics in the HVAC system and the thermostat. Even then, only a third of households have at least one programmable thermostat, even though some of these are available for retail prices as low as $50, their designs are eye-pleasing and they are easy to install and manage. For most of the past 30 years, the market for home control systems has been limited and basically a “barbell” market of either large, often new, expensive homes or cheap retrofit installations by tech-savvy, geekish homeowners using X-10 and other home wiring-based protocols. High-end home control systems are more widely offered in new homes with prices greater than $500,000, but that only represents about 100 to 150,000 homes out of new annual sales of 1.2 to 1.5 million units. Many of these applications have been customized, luxury applications that can cost thousands of dollars and are offered by a few niche vendors such as Aprilaire, AMX, Crestron, Lutron, RCS and Vantage Controls. On the low-end, retrofit installations often involved the old-fashioned X-10 technology and had the most success in simple lighting control applications. By some estimates, X-10 was installed into seven to 10 million homes, but its complexity and low-reliability have made it a geek toy, rather than a commercial application. Together, however, this barbell market has represented less than 10 percent of the new market and less than two percent of the installed market. However, this environment is changing as the result of three key trends: 1. Widespread broadband wireless IP access; 2. The convergence of traditional home consumer electronics (CE) with PC-based energy control technology using new wire-based (e.g., PLC) and wireless (radio frequency [RF]-based) home control network solutions that also include smarter and cheaper control devices and sensors; and 3. More sales and installation channels in both new and retrofit applications. The result will be home energy control solutions that will become more and more cost competitive. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 75 Section 3: The Potential in the Residential Market 3.1.1.1 – Trends at Work First, consumer data show that 80 percent of the homes have computers and about two-thirds of the homes in the U.S. are Internet connected. Additionally, half of the homes have broadband access. Recent surveys in CE Pro magazine show that more than 65 percent of the homeowners with broadband access have or will set up a home network; 30 to 35 percent will use their PC to share video, digital video recorder (DVR) content or music; and about 25 percent would like to use their network for home control. By 2010, about 80 percent of the households will have some form of broadband home connectivity and over half of these will have two or three broadband alternatives. This means that at least 20 percent would want to have Web-enabled home control, but the actual fraction is likely to be larger. Second, more and more homeowners are adding CE devices. The average home now has more than 25 such devices and consumer data shows that 35 percent of residential households are considering home entertainment systems and 40 percent of homes will have media storage capability. In that CE-rich environment, home energy control applications can become an easy, convenient and cheap incremental by-product of other home activities such as TVviewing, cable-channel surfing, security and home entertainment investments. When doing so, the interface is not a grey thermostat LED read out, but a “10 foot” plasma TV display, a handy remote control, or a slick Web page. In that area, Microsoft Media Center is emerging as a portal for energy control. GF ENERGY LLC Residential Sector: Smart Energy Control Interfaces LifeWare offered by Exceptional Innovation is the first full visualization offering using Windows Media Center PCs The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 76 Section 3: The Potential in the Residential Market IT hardware and software companies like Cisco, Dell, H-P, Intel, Microsoft and Motorola are investing in developing and marketing such convergent home energy control automation solutions. To roll-out their solutions, these IT companies are cooperating with consumer electronic firms like LG Electronics, Mitsubishi, Panasonic, Samsung, Sanyo, Sharp and Sony. Third, new home control products are hitting the market using a programmable logic controller (PLC) with wired or wireless communications. On the PLC side, the most success has been encountered by Intellon, which has already sold five million chips worldwide and is now selling at a quarterly rate of one million chips. However, the company has yet to expand significantly in the U.S. and most applications have been core communications (Ethernet routing, VOIP, High Definition TV and video). Yet, the PLC-based part of the industry is represented by the Homeplug Alliance, which groups big brand names such as Cisco, Linksys, GE Security, Earthlink, Comcast, Motorola, Radio Shack, Samsung, Sharp and Sony. Another emerging but fast growing approach involves wireless home networks that use either Z-wave or Zigbee, both of which are low-speed, low-bandwidth RF-based routing mesh protocols. The Z-Wave Alliance includes companies such as Cisco, Intel, Leviton, Intermatic, Cooper Wiring Devices, Logitech and Panasonic. The ZigBee Alliance lists Motorola, Cisco, Texas Instruments, Eaton and Legrand as some of its backers. GF ENERGY LLC Lagotek’s offerings Console Interface Type of Loads/Functions controlled 1. Heating and air conditioning (HVAC) 2. Lighting 3. Video surveillance 4. Audio entertainment 5. Irrigation Router and Controller Smart switch The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 77 Section 3: The Potential in the Residential Market More than two dozen companies now offer Z-wave home controls, a proprietary RF technology from Zensys. Although it is proprietary, Zensys is encouraging broad use and expects it to become the de facto standard. Z-Wave products seem to be in the lead today, but this may be temporary. A Z-wave single chip is a highly integrated mixed-signal system-on-chip whose main blocks include a radio transceiver, a microprocessor, 32kB flash memory (containing the Z-Wave protocol and the application), digital and analogue interfaces to connect external devices such as sensors. It also includes an “engine” to ensure confidentiality and authentication (100 series) and (for lighting applications) a Triac controller to reduce the module cost of dimming applications. Z-wave technology is used in high-end systems such as Lagotek, which offers a single integrated platform for HVAC, lighting, video, audio and irrigation, but the costs of such systems is still very high, in part, because of their whole inclusiveness and the use of slick panels and PDA remotes. Now, however, what we are witnessing are low-end Z-wave-based offerings by start up companies, such as Intermatic and Leviton aiming at the mass market. GF ENERGY LLC Intermatic – HomeSettings Line Company offers a home control system at a low price point, effectiveness and ease‐of‐use that is designed for “non‐techie” households. The system is sold at Lowe’s. It includes a number of plug‐in and screw‐in modules and in‐wall devices that can be used around the house. All controls can be set with a master controller and/or a remote control. Master Controller Master controller: z 12 Programmable channels control up to 16 devices each up to 192 devices Remote Controller z Features: ALL ON/ALL OFF, timing functions, 2‐ way feedback, low battery indicator Remote Controller z 6 Programmable channels control up to 16 devices each up to 96 devices. ON/OFF and DIM settings (8 dimming settings) z Controls appliances and compact fluorescent bulbs using remote control Appliance Module z Wireless control up to 100 feet. 2‐way feedback confirms devices are set up and working properly. z ON/OFF settings and manual override function Appliance Module Outdoor Appliance Module Another example is Bulogics, which makes a set-top box that can control a Z-Wave installation via a clear TV-based user interface. Likewise, Motorola has started to market its HomeSight line through Radio Shack. The technology uses Zigbee. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 78 Section 3: The Potential in the Residential Market Another example of a company using Zigbee is Control4, which markets light switches, but is considering many other applications. A third protocol is INSTEON, which is used in single function controllers offered by Smarthome, a large control device distributor. INSTEON is a proprietary data transmission approach developed by SmartLab that can work with both PLC and RF configurations. In addition, Insteon is backward compatible with X-10. Insteon says it has the backing of some 350 partners, including CompUSA Digital Living, Perceptive Automation and Home Automated Living (HAL). Regardless of which protocol (Z-wave, Zigbee or Insteon) is used, we expect to see the integration of the energy system communicator with the home’s wireless fidelity (Wi-Fi) router. Cisco’s Linksys division has been considering releasing a hybrid device. Eventually, the router is quite likely to become a single facility management communication bridge combining outside communications (modem, DSL connection, fiber or satellite) with inside communicators dealing with both the security and energy management systems. Data usage restitution, control setting visualization and control strategy definition can all be done through Web-based platforms. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 79 Section 3: The Potential in the Residential Market Data visualization will take place either on a computer cathode ray tube (CRT) monitor or on a TV that can be fed by a Web-enabled home computer or is Webenabled itself. For example, as part of its HomeSettings product line, Intermatic offers a Web-based subscription service (for about $10 a month) that allows the home owner to set its home control unit from a Web page maintained by Intermatic. GF ENERGY LLC Intermatic – HomeSettings Line (portal software) Several vendors are opting to use Windows Media Center software for data displaying and dashboarding. One interesting offering along these lines is the Life/Ware software platform that can roll in data from various systems into a seamless result and display the result on TV. Home energy control applications also will be more easily integrated with other home automation systems, most often with security systems, even in retrofit applications. All the large residential control players are commercializing integrated solutions, using a Web interface to tie-in systems that in the past were stand-alone or where it would have been far too expensive to connect. For example, Honeywell now offers the ICM system that ties its APEX security system with its Enviracom programmable thermostat and allows control via an IP Web-based interface. The ICM also is compatible with lighting products offered by Lutron Electronics, a major lighting product company. Such systems can offer enhanced protection. For example, if the security system detects a fire, it sends a message to the HVAC unit to turn off the fans and shut down. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 80 Section 3: The Potential in the Residential Market Another residential retrofit approach is to install switches that are small black boxes that convert the programming interface of a legacy HVAC or lighting controller and convert it into a Web-enabled device, such as the one shown below. Integrators can automatically discover and configure devices implemented as Web services, significantly reducing the time for on-site system set-up. This approach is more applicable in commercial applications, but it is proposed by some companies (e.g., Life/Ware with its Life/Link modules). One problem is that such boxes can cost between $60 and $120, but prices will come down. However, the result is a more open control network system. Finally, we also will witness new residential sensors and device controls. First, all three major thermostat manufacturers (i.e., Carrier, Honeywell and Trane) are working on thermostats with improved communication. For example, Carrier is marketing the ComfortChoice thermostat, which has already been deployed by utilities in New York, Connecticut and Washington. For every 100,000 homes installed with this technology, 150 megawatts of peak power can be saved. The cost of deployment has been about $375 per installation (labor and material) plus utility software costs and monthly communication fees (source: UTC, Carrier’s parent company). However, prices are coming down. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 81 Section 3: The Potential in the Residential Market White good manufacturers also are developing new sensors for refrigerators, range tops, washers and dryers and are exploring how to embed these sensors in new products. Such sensors would have a two-way communication capability either over the power line or via a RF network and eventually could tie back to the white good manufacturer for O&M tracking for example. This way, a home owner would know if their refrigerator is working efficiently. Sensors also could be used to determine when to best shed loads in refrigerators (based on internal humidity and temperature) and when (and how long) to extend a drying cycle. In most cases, the cost of such sensors (with its logic) would be in the $10 to $20 range. The settings on the sensors could be addressable from the central energy system for more precise customization. Another major trend will be a considerable increase in distribution channels through more installation channels, the involvement of more do-it-yourself resellers and the involvement of the big box chains. On the first point, survey data from CE Pro magazine shows that the number of system installations has more than doubled between 2003 and 2005, quite a jump even after taking into account the growth in new home starts over that period. The survey also confirms that more home developers are willing to offer home automation and energy management systems. The CE survey corroborates the results of another survey by Parks Associates about the practices of new home developers and installers, which showed that the number of installations greater than 70 percent of the offered security systems, which are sold in 35 percent of the cases, more than 65 percent of the home builders offer structured wiring (which is installed in 35 percent of the homes), mostly because of the need for either entertainment centers or broadband connections; more than 60 percent offer central audio or entertainment systems (which end up being installed in 25 to 30 percent of the cases) and multi-room installation was considered as a crucial sales factor in 35 percent of the home sales where the homeowner inquired about the feature. However, only 45 percent of new home developers and installers offer whole home automation and even less, only 35 percent, offer home energy controls, which end up being installed in only 15 percent of the cases. HVAC and lighting controls represent more than two-thirds of these applications as the demand for central home systems still represent less than 20 percent of all applications. However, more home builders report in the CE Pro survey a sense of growing demand for central control. Few builders partner with electric utilities or cable companies to offer central control systems but this too may be changing, as 20 percent of the builders interviewed have reported that they would strongly consider that option and 65 percent would be open to it. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 82 Section 3: The Potential in the Residential Market On the second point, more wireless and broadband over powerline (BPL) home energy systems will be increasingly available in large do-it-yourself (DIY) chains and hardware stores and this will fuel the home retrofit market. Motorola sells its HomeSight system through Radio Shack and Intermatic sells its product line through Lowe’s and it is likely that both Circuit City and Best Buy will do so within the next 12 months. Specialized chains like Tweeter are already in this space in higher value environments. Finally, the big box chains will offer more home system installation service options, a key enabler to overcome the homeowners’ historical reluctance to fiddle with wires and control boxes. It is reported that Best Buy’s Geek Squad installation service The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 83 Section 3: The Potential in the Residential Market division is very interested, as well as Circuit City’s new service division, Firedog, and CompUSA’s Techknowledgist division. Other players could emulate these companies, including a diversification by Tweeter Home Entertainment and Sears. So, we believe that we will see an explosion of what has been called the “digital plumbing” business, which could grow at 10 to 15 percent per year for the foreseeable future, based on a recent Reuters announcement. 3.1.1.2 – Cost Competitive Home Energy Control Solutions Although many vendors will approach the residential market differently, it is now becoming clearer that a full residential electricity management array will revolve around the configuration shown below. GF ENERGY LLC Smart Home Applications – The electric management array Wireless or plug‐based modules and sensors Remote (inc. PDA) End‐user Web Page Management Energy Content Info/alerts (*) Lighting Load In‐house network Subscrip tion Controller Tie/w utilities, ISO, service providers HVAC Load Other loads •Visualization Meter •Setting profiles •End‐user overrides On PC, CRT, TV, wallboard, or cell phone (*) Including bill visualization on‐demand; metering usage breakdown; bill analysis and benchmarking; set up of profiles; Demand‐Response (DR) program notification and participation . That configuration includes several components, the combination of which could vary depending on the nature of the application (e.g., retrofit or new home). A sensor network including sensors at the circuit breaker box (to monitor various circuits), plus wireless sensors installed on certain loads (e.g., HVAC, lighting and sump pump), as well as built-in sensors on major end-use systems (e.g., washer and dryer). Some enduse sensors could be built inside new appliances or mounted in smart cords or plugs that residents could buy separately (retrofit cases). The network could be of a hybrid configuration with some sensors wireless and others plug-based to avoid wireless blind spots, depending on the configuration of the house. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 84 Section 3: The Potential in the Residential Market A base control unit which may take different form could be mounted in a router, built in a separate desktop unit or be an add-on to a home computer. Remote controls or control repeaters (i.e., wall-mounted dashboards that repeat the information stored in the base controller and provide zone controllability). A control logic which may reside, in part, in the base control unit but may also reside in an end-user personal Web site that the base control unit has access to: Enough on-site control logic has to be easily accessible from residents walking around the home and making adjustments on the fly through interfaces on the repeaters or the base control unit. That on-site logic has to be able to place orders to the sensor networks and interrogates the sensors as needed to capture total system status and usage. More sophisticated control logic can be residing on the Web site and be called upon on demand. An interface with the home electric meter so that end use and appliance control information can be exchanged between the meter and the base control unit either locally (through the base control unit) or via the Web (through an exchange between the local utility’s Web site and the end-users personal Web site. This would allow the utility to send direct demand response signals which could be corroborated through the base control unit. This would be the tie between the endusers portal and the utility’s Advanced Metering Infrastructure (AMI) if it developed one. A subscription to a Web-based electricity account management site. That site, which may be run by a local utility, a deregulated power retailer or even a telecommunication company, would probably store information of past usage, provide updated benchmark analysis on energy usage to date, manage the energy consumption profiles for the home and adjust them based on potential walk-by inputs from the residents and react to inputs received from the local utility or a demand response provider if the resident has signed up for a DR program. A retrofit application will generally be limited compared to a new application. The range of constraints can include wiring issues, location of the meter, location of major appliances, distribution of lighting loads, etc. In a new home application, by contrast, there will be a higher likelihood to find the home equipped with structured cabling There may be a multi-zone-system in place and it will be easier to include load circuit monitors right from the start. By contrast, a new home also will have a The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 85 Section 3: The Potential in the Residential Market tendency to be designed with more control points and the electric management control will be better integrated with the security system (i.e., a water leak detection may trigger a change in the operative electricity end-use profile). For that reason, we expect retrofit applications to be more limited and not as comprehensive (i.e., in an existing house, it may be good enough to control only 60 to 70 percent of the load). In our opinion, when the market starts to take off, retrofit applications may most likely fall in a cost range around $350 to $600 and would include the more basic configuration shown below. Meanwhile, we would expect that the majority of new residential applications may cost more like $500 to $1,000 (there will still be highend applications that may be up to $2,000 to $3,000). The higher cost of new applications will be offset by their additional features, however. We show below the range of specifications and costs for these various components for what we would consider mainstream applications. Component Specification Cost Range Sensor network Probably 12‐16 with the capability to monitor 4‐8 circuits. Sensors are either wireless or plug‐based (could be a mix of both in some cases). Between $250 and $500 depending on the number of control points Base control unit Tied to a DSL or cable modem. Includes a wireless emitter or manages a plug‐ based network. Would include on‐board memory to store settings and profiles $150‐400 depending on whether it includes a separate LCD display (Eventually prices will be as cheap as a router) Remote controls/repeaters Probably one remote and 1‐2 wallboard based repeaters Remote could be $50‐150 and repeaters around $100‐350 depending in both cases on the level of built‐in LCD visualization Control logic Capable to display past usage; benchmark data; accept and administer preferred end‐user profiles Would come free for standard program (e.g., with base control unit) and part of a subscription for premium service Interface with meter Capable to respond to and coordinate with network’s demand response (DR) signals $35‐75/meter for retrofit module Subscription to web management site Analyzes bills; updates profiles and benchmark data; provides load, weather and price alerts; helps select DR programs; and suggests power management improvements At first, in the $9‐11/month range but eventually around $3‐5/month The control modules are sold for $30 to $45 for lighting, security and single-load circuits and up to $60 to $70 for the HVAC control module. The cost of the module may only be $10 to $12 and such costs will decrease when volumes pick up. These controls are managed by a communicator which generally retails for $100 to $150. So, this brings a total “entry level” system to $300 to $500, depending on the number of modules installed. Reliability is claimed to be very good. Even wireless applications work well because the modules can talk with (and help) each other (what is called a wireless mesh network configuration) to avoid blind spots. Given what we heard through our industry interviewees, we believe that we will see a growing number of mid-market home energy systems in the $500 to $750 range with the following specs: The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 86 Section 3: The Potential in the Residential Market Monitoring of four to eight circuits; Between 12 and 20 modules; Energy use data storage and backup; A home-based, Web-connected replication dashboard (with battery back-up), independent entry for on-the-fly overriding, schedule alterations and control strategy changes; and Communication card with communicator in the home meter (if any). On that basis, we have simulated the economic attractiveness of a residential electricity management array and found that it could yield paybacks of less than three years. On one hand, the actual payback will depend on many cost-side factors including not only the total cost of the systems, but also the cost of its installation (which may add 10 to 25 percent) and the cost of the Web subscription (which may start at around $9 to $11 a month, but would probably have to decrease to a more acceptable level like $3 to $5 a month). On the other hand, there will be many benefits that can accrue from residential electric management systems, but they too will vary. They will be site-specific depending on the house and its energy use pattern and they also will depend on the existence and extent of local residential DR programs. Nonetheless, the range of benefits could be quite broad: 1 First, the system allows the end-user to achieve electricity savings by better managing loads as a function of in-home occupancy, family scheduling, weather patterns and potential security concerns. The system also can provide benchmarking data to compare the power usage in the home to that observed in other homes in the same neighborhood to properly highlight the range of power usage gains that are realistic.1 The system will be able to issue alerts that can help make on-the-fly decisions on how to leave the home for short trips (e.g., one or two-day trips). This will provide end-users with a better sense of control over their premises. They will even be able to correct a home setting remotely if circumstances change (e.g., delayed commuting trip). In turn, this will contribute to a heightened sense of better home security (i.e., by being able to override a default lighting schedule to make the home look habited even though the family schedule has just been altered). The system also can better tie lighting schedules with the home security system schedules. Many benchmarking sites (e.g., BNL, Nexus Energy) already exist. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 87 Section 3: The Potential in the Residential Market Second, the system will allow that end-user to participate in demand response programs sponsored by the local public utility commission or network manager. Participation in such DR programs may entail a fixed annual payment (or a prorated monthly payment) for registering and agreeing to limit power usage under certain prescribed circumstances. By participating in the DR program, the end-user will be able to reduce its power usage during either so-called critical power period, which would involve designated hour-periods during high-peak days, or during the high-price hours of a time-of-day rate if there is one in place. The homeowner may be entitled to receive distribution deferral savings as it has been proposed in some program initiatives (e.g., the PSE&G ACLM air conditioning load management program, which has an estimate of nearly $20 per Web-enabled thermostat installed). Third, the system will have sufficient energy use data to help the enduser chose an energy supplier when its contract comes to the end. The end-user may be able to run “what if” scenarios, akin to certain Web sites that help consumers choose their best telecommunication plans. Fourth, the system will enable the end-user to better operate its appliances and monitor their operating and maintenance status. Some of that information could be relayed to the supplier of the appliance, which would be better able to service the units in time and at a lower long-term cost to the end-user. Some of that maintenance information also may help the homeowner best decide when to upgrade or replace the units. Fifth, there may be other benefits available through the subscription service, such as promotional savings to buy energy savings devices and loyalty account management (e.g., a “kWh mileage account,” etc.) In our simulations, we relied on inputs gathered from conversations with many new entrants eyeing the residential market and broke down our estimates across five types of benefits: added convenience, increased energy savings during non-peak hours, benefits from DR programs (both in terms of reduced use at time of high peaks, but also from utility or independent system operator [ISO] demand capacity payments), contribution to reduced outages, potential utility installation credits or rebates and other advantages (i.e., co-marketing benefits in the form of vouchers and discounts offered for purchases of energy-efficient equipment). In our analysis, we find that the two most important benefits are the demand-resource and the energy savings components. Together, they are often two-thirds or more of the total value proposition of a residential electricity management system. However, convenience benefits are important since their contribution can range between 20 percent and 35 The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 88 Section 3: The Potential in the Residential Market percent. The other benefits will depend on the commercial aggressiveness of the service providers. GF ENERGY LLC Smart Home Energy Control Application (example) $250 “Elements of The Deal” Controller $200 Modules $250 Installation Cost $100 Total $550 Subscription Fee with web‐based service $(/month) $3 Annual benefits ($) $200 $150 $100 $50 $0 1 Convenience Outage reduction CCP/TOU benefits Electricity usage savings Utility Credits Co-marketing benefits Utility/ISO benefits If we take a $750 energy control system in a house with an annual bill of $1,750 and a rate with typical time-of-use (TOU) pricing and a 100-hour critical peak price (CPP) pricing program, and assume that the system can generate 12 percent savings and yields a monthly DR credit of $15 for five months per year, we get a payback of about two years. If the homeowner sees that the system also provides a convenience and security value as well, it may be worth a third of the original equipment value, the payback gets down to less 18 months. We are not too far from a mainstream value proposition, especially if systems are being deployed through third parties with innovative business models (see discussion below). 3.1.1 - Residential Demand Response Opportunities The capacity to control power usage precisely and on-demand will become a reality as we see the deployment of three trends: More Web-enabled home energy/power control systems; More automated metering infrastructure (AMI) in place; and More players willing to offer third-party managed DR programs. The result will be a multi-layered, multi-enabled DR fabric that has the capacity to yield a wide ranging spectrum of DR control and activation strategies, which is a far The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 89 Section 3: The Potential in the Residential Market cry from the early DR efforts generally focused on a single type of load (e.g., air conditioning) for only certain classes of ratepayers. As DR programs multiply, this will create a demand for more sensors, control modules and Web-based energy information services. First, Web-enabling of home energy systems may allow home residents to understand their energy usage, run what-if scenarios if they wish using alternate rates and, for example, estimate the CO2 impact of their consumption so that they can put green power offerings in perspective. With that information at hand, home residents will be able to self-subscribe in DR programs run by the local utilities or third-party DR service providers. To do so, residents would call up their control Web link and on one screen click a link with the local utility or DR provider subscription Web page to “sync” the two sets of controls, identify right away possible conflicts and provide priority rules to resolve conflicts as they arise. Alternatively, residents may fill in a “preference template” like the ones that are used on travel reservation Web sites. One theory is that the growing segment of baby boomers and younger consumers, who have been exposed to the Internet for several years, should be particularly receptive and embrace the ability to take charge, as they will want to cut costs while having the option to be environmentally responsible and open to high-quality thirdparty services. They also will see the value of tying energy management with other family scheduling and “protection” routines, such as security protection, medical monitoring, homeowners’ insurance and maintenance services. At the same time, utilities will develop advanced metering infrastructure (AMI) systems (as discussed in section five), which will operate as DR backbones. In doing so, utilities will be able to provide default DR options for all residents who do not want to self-manage their DR or who do not want to sign up with a third-party DR service provider. At the same time, many third-party providers may be allowed to “rent” the utility’s AMI-based DR backbone to offer supplementary services, increase their coverage or even offer joint programs with the local utilities or network managers. The new AMI investments will then become the catalyst for a widespread dissemination of customer energy use data and network utilization information. The result will be an enhanced and open understanding of local power supply and distribution conditions with the capability to then reduce outage risks. Finally, we anticipate a growing number of players involved in providing DR services, such as enrolling customers, monitoring their DR behavior, offering various DR programs (each one with its own credit compensation) and proposing to install and finance DR technologies. For example, we would easily see a company help deploy and finance smart, interactive energy storage systems (e.g., of the GridPoint type). The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 90 Section 3: The Potential in the Residential Market Some of these DR providers are most likely going to be the power retailers of the future, like Direct Energy or Constellation New Energy. These retailers have already found that providing Web-enabled energy management services was a critical sales factor in the small commercial and industrial (C&I) market and the same situation may develop in several segments of the residential market as well. In addition we anticipate the emergence of two new DR deregulated utility subsidiaries. Finally, local utilities that embrace AMI early and aggressively will be key players as well. 3.1.2 – Smart Interactive Storage and DG Opportunities Opportunities so far have been quite limited and more than one player (e.g., Plug Power with its seven kW fuel cell) has experienced failure or disappointing results. The biggest issues have been system costs, sitting and installation issues, limited system packaging and operations and maintenance (O&M) issues, not to mention interconnection issues with the utility grid. But system costs are really the most important issue. A five to seven kW DG system may cost $12,500 to $20,000 fully installed and operable, which is six to 10 times more than a fully loaded energy control system. Clearly, in many cases, homeowners will first go with the latter. Or their next option may be to buy a back-up generator, which has been an increasingly popular option, in spite of their costs and all the installation, fuel management and environmental drawbacks that such generators can have. An interesting new hybrid concept is emerging, a smart-grid-interactive power storage unit that is part energy management, part reliability back-up and part redistributed energy. Such units seems to have been designed to meet a combination of five criteria: Well packaged, easy to site (basement), relatively easy to install (less than a day and a four to six hour procedure), and remotely monitored; With a rapid back-up capability (e.g., <30 milliseconds) and multihour ride through capability; Equipped with its own Web-enabled home energy management system capable to “listen” to the load usage and best determine which power storage strategy to adopt, as well as follow specified DR strategies; Offering a power exchange capability with the grid; and Designed to easily interface with a renewable DG solution at the time of installation or later. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 91 Section 3: The Potential in the Residential Market One product was recently launched that seems to meet this concept. Offered by a new start-up called GridPoint, it is a 3.6 kW AC-rated unit, which comes in two configurations: The Grid Connect version, which can easily tie to a renewable energy source such as solar panels (up to eight kWp) and can use that power even if the power is out; and The Grid Protect version as a reliability and DR system interfacing with the grid. In either configuration, the unit can control between four and eight loads in the home and the owner can choose all the right settings using a Web-interface with 24 hour a day/seven day a week monitoring by the GridPoint network center. The owner can even set up a monthly energy budget and have the unit manage its operations to come as close as possible to the goal through a combination of load shifting, load shedding, battery cycling and power resales. At this point, the GridPoint units use high capacity conventional batteries with an estimated average 800 cycle life time, remote continuous performance monitoring and proactive replacement notification. This has its own limitations, including limited life and significant battery replacement costs (as much as a third of the original unit cost). However, GridPoint is supposedly already considering a new battery technology and other vendors can be expected to come up with new technology improvements as well. Yet, the batteries are not the only critical part of the system. There are a lot of electronics involved, including power conditioning and surge protection, the inverter, The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 92 Section 3: The Potential in the Residential Market the power management circuit board, the communications interface, the cabinet, etc. Significant cost reductions would have to be achieved there as well. At this point, the company seems to be targeting large homes with reliability problems homes with photovoltaic systems homes in areas where a back-up generator is not an option and finally, home offices of telecommuters. We believe that GridPoint is onto something and possibly it is the precursor of a killer application. As we said, significant price and performance improvements would be needed, but a sweet spot price in the range of $4,000 or so, could help launch strong sales. Our analysis (shown below) indicates that at a unit cost of $4,000, the payback could be reduced to less than four years. GF ENERGY LLC Smart Home Energy Storage (offering example) System Costs Annual O&M ($/yr) Annual Subscription Cost ($) System Benefits Convenience benefits ($/yr) Outage avoidance benefits ($/yr) DR/CPP benefit ($/yr) DR/TOU benefit ($/yr) Arbitrage value ($/yr) Other Energy Savings ($/yr) Generator spending avoidance Utility First Cost Rebate ($) Utility Monthly Credits ($/yr) Utility/ISO DR Credits ($/yr) Total Yearly benefits 8 15000 13 1950 350 120 $ 136 $ 84 $ 103 $ 25 $ 27 $ 190 $ 2,000 $ 750 $ 392 $ 392 $ 1,347 Sample Payback Analysis 9 8 Payback period (years) Sample Assumptions Application Characteristics Peak (kW) Yearly Elec consumption (kWh) Average electric rate (cents/kWh) Yearly Electricity Bill ($) 7 6 5 4 3 2 1 0 7000 6000 5000 4000 Smart Energy Storage Unit Cost ($) We believe that a whole new generation of GridPoint products could develop for both renewable energy-equipped homes and homes that want higher reliability. One assumption is that such target customers would otherwise most likely involve in a generator. 3.2 Emerging Business Opportunity Templates (BOTs) The home networking market is clearly poised for growth and this should have a strong effect on future sales of home energy control network systems as well. Several consulting firms, such as In-Stat, estimate that the home networking market could reach $5 to $6 billion in 2007, up from $3.5 billion in 2005. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 93 Section 3: The Potential in the Residential Market In the residential sector, we anticipate four basic BOT levels (in increasing frequency order): Level one - Installation, maintenance and content support for Webenabled home control energy systems; Level two - Subscription services to DR programs; Level three - Installation, financing, maintenance and remote management of smart-grid interactive power storage systems (which will have their own built-in energy management capability); and Level four - Installation, financing, maintenance and remote management of DG systems. We expect that in two-thirds of the cases, we will end up with offerings that combine both levels one and two. Market penetration for levels three and four may be more limited for a while until more is known about the true potential for monetizable demand response in the residential sector. In this new “enabled” environment, we anticipate many new players, Perfect Power offerings and innovative business templates: “Big Box” retailers (e.g., Best Buy) may team with DR service providers (e.g. New Energy) to sell customized multi-year (e.g., two to three year) DR subscription packages, like when Circuit City sells an America Online subscription. The DR solution would be proposed by the DR provider after a site visit. The installation would be carried out by the retailer through their growing home installation service divisions (who also would be responsible for after-sale service). The installation could be free or discounted. The home resident would pay a DR subscription and maintenance service ($5 to $10 a month), but he also would earn DR credits that would be used to repay the system and its installation. The resident could have the option to buy the system at the end at a much reduced residual price. Similar scenario involving specialty retailers tied with either local utilities or telephone companies. Security companies are well suited to get more involved in the sales and installation of home control systems. Several have gone into diversification by offering home entertainment systems. One survey by Park Associates already shows that home builders have 15 percent of their entertainment systems installed by security companies, so the strategy seems to be working. Next, security companies are eager to go into medical monitoring. Should this happen, security companies would then make more and more home sales calls, a situation that may position them very well to diversify in home energy control The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 94 Section 3: The Potential in the Residential Market installation and management as well. Some security monitoring systems have large customer books of business as the result of the drastic consolidation that took place in the industry. Telecommunications companies, both legacy players like Verizon and AT&T and new entrants, are natural players in this space with the intention to sell as many solutions as possible that can use their bandwidth and their home installation force. So, in addition to pushing entertainment systems and security systems, they may quickly become inclined to market home energy management networks with the ability to manage the system using a special “Your Energy” Web page that will be part of the account Web pages and will provide energy information content. In many cases, the service could be an incremental one and priced/structured accordingly. For example, the telecommunications company could help benchmark the performance of the resident against that of neighbors that the company also serves. The cost of the system installation could be subsidized and recouped through a monthly fee added to the telephone bill that will probably include many other fees (e.g., VOIP, Internet, etc). The telecommunication companies also may team with DR service providers to include in its offering a DR enrollment service by tying with the local utility or a third-party DR service provider. The DR credits could be used to offset the monthly installation repayment fees and wrapped up in the same bill. Energy retailers are arguably the type of players that could offer three or more BOT service levels. They could readily involve customers in multi-year contracts that include a new energy management system capability and they could propose the installation and financing of smart energy storage or DG. They would have the most incentive and capability to price and manage a three-tier BOT offering, because they would know so much about local power supply and distribution conditions. They would be well positioned to enroll home residents in any available DR program (and share the associated credits) and they would have the data gathering and dispatching systems to combine demand response with DG and storage management. New home developers will propose various levels of energy management and storage/DG systems built in their design options and may even sign up buyers for certain DR service plans. They also may offer smart interactive storage and DG solutions, the cost of which may be rolled into the mortgage. In addition, some have estimated that the master planned residential market, which involves large scale new and retrofit projects, could grow from 400,000 homes in 2004 to almost 1.4 million homes in 2009, reflecting a higher proportion of anticipated community-based development (vs. single homes). These The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 95 Section 3: The Potential in the Residential Market are primary opportunities for installations of home automation systems and energy control systems as part of that activity. They could team with local retailers or DR service providers. They also could be teaming with a third-party to develop a microgrid. We suspect that residential Web-enabled home energy management systems will quickly become a fairly commoditized offering within four to six years if there are reliable DR markets that develop. At that point, the winners will be the companies with the largest books of business and the best business processes, either telephone companies or large scale retailers, the latter having the most to gain in an increasingly deregulated market. We show below how we foresee that each type of new entrant may fare in promoting new residential BOTs. New Entrant Type Security Company Big Box Retailer Telecomm Company Energy Retailer New Home Developer Level 1‐ Installation, maintenance and content support for web‐ enabled home control energy systems ++ ++ +++ +/++ +++ Level 2 ‐ Automated Home DR programs + + ++ +++ + + 0/+ +/++ ++/+++ ++ + 0 + ++/+++ +/++ Business Opportunities Level 3 ‐ Smart grid‐interactive power storage systems (with built‐in energy management capability) Level 4‐ DG systems (with built‐in energy management capability) Likelihood and Fit: 0= unlikely; +=low; ++=moderate; +++=best Source: GF Energy 3.3 Potential Deployment and Benefits We believe that we will see a multi-layered DR world emerge in the residential sector whereby home residents, local utilities, energy retailers and independent DR service providers will all be able to tap residential power loads and propose various programs. We foresee a growing number of players, including utilities, energy retailers, security companies, telecomm companies, specialty and “Big Box” retailers and consumer content providers. It is not that difficult to imagine a scenario where the race is on between brand names such as Verizon, Best Buy, Home Depot, GE Security, Sears, Comcast, Trane, Earthlink and Cisco. A few leading players could then accumulate a portfolio of one to two million subscribers, with a cumulative DR potential of one to two GW, worth possibly $500 million or more in annual shared DR and subscriptionrelated revenues. As a result, we would project that 20 to 25 percent of the residential power usage could be Web-enabled by 2015, thus, possibly yielding 20 GW of DR capabilities and The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 96 Section 3: The Potential in the Residential Market allowing close to 15 million households to more precisely manage their power consumption. In addition, together with utilities’ deployment of AMI and smart-grid technologies, residential outages may have the potential to be reduced by 30 to 40 percent as well. Total investments in residential applications could be around $7 to $10 billion and yield annual benefits of close to $4 billion by 2015. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 97 Section 4: The Potential in the Commercial Market Section 4: The Potential in the Commercial Market The commercial sector which, by our definition, includes office buildings, retail outlets, hotels, hospitals, universities, light industrial buildings and research centers, is experiencing a huge change, thanks to the increasing deployment of true building intelligence. This will dramatically improve energy management in commercial buildings leading to Perfect Power building configurations. This development is fueled by three trends: Increased convergence between Web-enabled IT systems and all other building automation systems (BAS), including telephone, data, video, safety, fire alarm, digital signage, energy, environmental systems and building maintenance monitoring, with a heavy reliance on low-cost wireless communications. The pressure to be able to use open protocols to be able to mix and match (plug and play) equipment from various vendors and generations, generally using extensible markup language (XML) and simple object access protocol (SOAP) protocols. The growing use of sensors, in many cases linked by wireless mesh networks. We estimate that 40 percent of the new buildings could be IT-BAS convergent or intelligent by 2015 and that the retrofit rate for existing buildings may exceed 10 to 15 percent. Meanwhile, we expect sensor demand to grow at seven to 10 percent per year over the coming decade. The large incumbent energy system control companies, such as Honeywell, Johnson Controls, Siemens and Invensys, have all developed in the past two to three years, open protocol solutions to complement their legacy, mostly proprietary, product lines and they are now starting to offer wireless solutions as well. Some of these energy control companies are expected to expand in security system applications and then propose full building intelligence systems, more comprehensive building O&M contracts and get involved in demand response (DR) programs. In parallel, many new players have already entered the business intelligence system (BIS) field, including: Cyrus Technologies is bringing together under one roof a mix of several specialties in IT networks, BAS, environmental controls, etc., so as to be able to design and install the best open source solutions. These integrators will have the expertise and savvy to go through the general contractors and actually reach out to the end-users to be able to offer true alternatives and explain them in terms that the tenant’s The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 98 Section 4: The Potential in the Commercial Market CIO or CEO will understand. They also have the programming skills required. Some of these integrators may push for smarter neighborhood types of applications, whereby proximate buildings (e.g., in city downtowns) could share some facilities. Some integrators will specialize in some verticals (e.g., data centers and health facilities). Signal and sensor start-up companies are offering new products that are IP compatible and easy to program. Increased building intelligence will not be restricted to new buildings (where, granted, it will be easier to sell), but it also will become increasingly applicable in existing buildings. To retrofit and smart-up an existing building is already doable with current emerging technology, especially new wireless networks. Furthermore, many retrofit improvements can occur without any local utility involvement. Increased building intelligence will mean more precise and open energy and power management in commercial premises, as a result of being able to relay on-demand, real-time precise point-of-use data to Web portals that will be openly accessible by building guests, tenants and owners alike (subject to security rules). The on-demand remote metering and monitoring of any load will be possible. So, for the first time, commercial electricity management will be an open playing field where building managers, owners and tenants will all be able to truly “discover” and manage their energy needs as they want, with the ability drill on precise real-time information, available on-demand, neatly displayable on the Web, easily understandable for immediate interaction and retrievable remotely via mobile phones and computers. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 99 Section 4: The Potential in the Commercial Market GF ENERGY The New Commercial Electricity Management Paradigm Supervisory Web‐based Capability Local oversight from resident building manager TCP/IP System LLC Tenants’ inputs IT Load HVAC Zone load Oversight of other facilities (same region or not) Building Control System Tie with local network manager Traditional links New paradigm: web‐enabled links New Options (case specific) Lighting Load In premises Building wireless and wired network and loads Not only will open commercial energy management benefit the building engineer or manager who in his own way is not always as transparent or objective (or disinterested in the status quo) as he should be, but it also will reach the building owners’ CFO, CIO and operations executives, who can now oversee large commercial real estate portfolios on a regional or national basis. Tenants in intelligent commercial buildings also will be able to monitor and influence their demand profiles and routines to truly control their energy use, level of comfort and energy bills, all at once. This will be much better than receiving a monthly statement based on the amount of square feet they happen to rent (especially if some arcane adjustments have been made by cost accountants that do not necessarily have any idea of how the building operates and what various types of equipment different tenants use or how these tenants use their space). As some of our contacts said, this completely changes the game. More stakeholders will have a true seat at the decision table. These new constituencies will have to be recognized and catered to and new business propositions will emerge. Additionally, the marketing of energy will change. Tenants will be able to relay their site information to their headquarters, which will be able to quickly aggregate a regional or national enterprise-based picture including, of course, the opportunity to shop for electricity supply. For example, building intelligence will help solve the tenant conundrum. Right now, tenants generally pay their energy as a more or less transparent part of their rental The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 100 Section 4: The Potential in the Commercial Market lease payment. With building intelligence, tenants can be submetered (and meter any load they want) and take local, precise and cost-effective actions that affect not only the entire premises, but also select parts of the rented space. This will be the end of the blind energy lease charge, the “one-size fits all” building management approach and the end to the tons of excuses that building owners can throw at tenants to offer them half-baked approaches. Furthermore, increased building intelligence (and the underlying IT/BAS convergence that it implies) will enable or allow an increased or better use of many new energy saving and demand-responsive technologies such as: Daylighting and fully programmable (luminescence-based) lighting (based on the digital addressable lighting interface [DALI] standard) will be prevalent in new buildings past 2010; HVAC efficiency will have increased by five percent by 2010 and over half of the new buildings will have adopted new demand-control ventilation techniques. And 20 percent will use passive cooling properly integrated in the building envelopes; Innovative demand-controlled ventilation designs; Decentralized distributed generation (DG) uninterruptible power supplies (UPS) networks in data centers; and Packaged plug-and-play DG. GF ENERGY LLC IT/BAS convergence will have significant ripple effects Better and Smarter IT/BAS Convergence Allows z The ability to operate in real time (right information, right time, right format, right person – Cisco) z Electronic utility metering and full sub‐metering for tenant billing and cost accounting z Bill estimating and forecasting z Load management based on price signals, occupancy profiles, security requirements z Automatic/algorithmic participation in site‐ specific/pooled demand response schemes z System‐controlled daylighting and digital addressable lighting interface‐driven lighting networks (DALI protocol) z Demand‐controlled ventilation and better HVAC technologies. z Power quality monitoring z More dynamic power storage z Better sizing and siting of DG systems z Predictive maintenance Which in turn allows better use of new technologies The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 101 Section 4: The Potential in the Commercial Market And the payoff will be huge. Tenants will be able to buy their own energy from their own supplier in states that allow this. They also will have the freedom of participating in an individual customized or building-wide basis in local demand response schemes based on their specific supply-demand profile. Buildings will become a major source of demand response. Data shows that, even though it accounts for 35 percent of the total U.S. load, the commercial sector accounts for 45 percent on average of summer electric peak coincident demand, with a sector peak in excess of 330 GW. The ability to precisely trigger on-demand DR could help reduce the sector’s peak by at least 10 to 15 percent, based on various DR experiments conducted to date. It will become possible to enroll and aggregate thousands of buildings in DR programs. The impact could be considered if we believe some estimates that show a 2.5 percent reduction in peak demand could reduce the costs of serving that peak by 25 percent. Finally, tenants will be able to decide whether to invest in dedicated UPS, storage or distributed generation, or rent these capabilities from the building’s central manager or potentially from adjacent or nearby facilities. If they do, the UPS, storage and DG systems also will be fully Web-enabled and managed. We will probably see more decentralized demand control-based UPS systems, more smart, mid-sized, gridconnected “active,” two-way storage technologies and the ability to deploy scaleable plug and play DG (including better DG packaging and better interconnection modules). In parallel, the deployment of BIS will usher the entry of next generation maintenance management programs, allowing equipment condition monitoring, early fault detection and predictive and self-healing maintenance approaches. Operating personnel will be effectively dispatched through wireless communications through their PDAs or cell phones. Finally, one also can progressively expect a new way to design and develop new buildings, if only because the buildings of the future are likely to fulfill new functions and operate differently, especially in the office, hotel, health and educational sectors. We now sense a reasonably strong momentum toward a green and smart building and a better way to spec energy systems for that purpose and truly consider more longterm costing approaches. Still, many observers keep saying that the commercial real estate sector will continue to operate under an ancient and dysfunctional system, where the decision maker ends up being a general contractor, which is neither the end-user nor the future facility manager. As a result, the sector is served by a fragmented vendor population, including architects, specialty designers (e.g., for UPS, DG), building control vendors, HVAC vendors, UPS vendors and DG vendors. How long the industry remains fragmented will depend on how ubiquitous new, smart commercial building management systems get implemented, how quickly energy retail deregulation happens and the speed at which DR programs get implemented. Yet, we believe that the trends that are at work in the commercial building sector The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 102 Section 4: The Potential in the Commercial Market could trigger a defragmentation of the sector. We think that eventually, there will be three major types of players with largely distinct business models (but some overlaps are possible as indicated): The intelligence solution providers, which will include a mix of network companies, new, specialized integrator installers and equipment control companies. In many cases, these players will team with each other but there also is the possibility to see large solution conglomerates emerge, mostly through acquisition (e.g., Siemens, which has bought several companies in the past, Schneider, which is now buying several outfits and Honeywell, which just acquired Tridium). The business proposition here is to design, install, protect, run and “futureproof” an intelligent hardware and software solution to either a building owner or a tenant. Some of these players also may provide intelligence content (e.g., market data). However, most of them will not run the energy systems (e.g., HVAC) themselves, except for the very few large incumbent control companies that have set up their own facility management divisions. In any case, hardly any of these intelligence solution providers is likely to be involved in energy sales, but some may offer DR management services. The energy concierges, which will be stewards of building energy systems (including their intelligence backbone), will propose “a la carte” energy and power services based on a balance of core and decentralized services. They will choose the energy/power equipment, sometimes own it, run it and maintain it. They also may be involved in broader or full-premise management as well. So, they will have the capability to roll-out various levels of Perfect Power configuration based on the tenant mix and overall branding of the building. Such capability should not only enhance the value of the building and facilitate tenant attraction and retention, but building owners also will be able to reduce their costs, while charging for more services to increase revenues (broadband, ambient music, digital signage, cable or customized content diffusion). Energy concierges could be specialized energy departments of large building owners, independent facility management companies (i.e., not captive from any vendor) and energy service companies. They may be involved in some niche energy/power intelligence offerings. Finally, they may be energy/power buying agents (earning a commission of a management fee) but they will generally avoid really taking full title to the energy. The full-service retail providers, whose main mission is to sell energy, but also may diversify downstream and offer energy facility development, management and DR program management services. This could include companies like Constellation New Energy. Some could also be involved in building intelligence design and installation The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 103 Section 4: The Potential in the Commercial Market services, probably through alliances with specialized integration contractors. They also could invest in energy/power asset upgrades, UPS, storage and DG. We believe that now are the heydays for intelligence solutions providers. Whether energy concierges quickly develop will depend on whether the large building owners step up to the plate and decide to get fully involved in perfect energy and power management. In many cases, they may not, because they do not have the skills or the strategic will. Finally, the involvement of full-service retailers will depend on three major factors: First, the growth of the deregulated retail business (only 40 percent of the market is open); Second, the ability to see large players emerge (so far, only three are of the right size). We would need three to four times more players; and Third, the capability to bridge the two ends of the business, the fastmoving commodity sales side with the long-sales cycle energy facility development and management side. Many retailers tried and gave up. So, it may be that to work, the combination requires to have first reached critical mass on the commodity side and then progressively move in the facility development and management side. In addition, although it is outside the scope of this report, we believe we are witnessing a consolidation of the ownership of the commercial real estate sector, which should further facilitate the penetration of new technology. In the mean time, many outreach actions can be undertaken to help speed up the transition to more Perfect Power System configurations in commercial buildings, working with various industry groups (e.g., Continental Automated Buildings Association [CABA], Building Owners and Managers Association International [BOMA], General Services Administration [GSA]) and promoting applications in the mid-market (between 25,000 square feet and 125,000 square feet) where market penetration could be more difficult. In this section, we first describe the commercial building universe and then review the range of Business Opportunity Template (BOT) opportunities that are likely to emerge and how quickly these may be rolled out in the market place within the upcoming decade. 4.1 The Commercial Sector The commercial sector is very diverse including both private and public (institutional buildings and complexes, including office buildings, hospitality buildings (e.g., hotels The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 104 Section 4: The Potential in the Commercial Market and motels), data centers, healthcare buildings (including hospitals, outpatient care and nursing homes), educational facilities (including schools and universities), shopping centers and malls, airports, convention centers, prisons, etc. The total amount of commercial buildings is estimated in the latest 2003 Department of Energy’s Commercial Buildings Energy Consumption Survey (CBECS) at 4.85 million buildings, representing 72 billion square feet of built space, with an estimated annual consumption of more than 18 quads Btu (19 percent of the total U.S. consumption in that year). Commercial buildings also constitute the most electricintensive sector in the country, 76 percent of what they use is electricity-based and they consume 35 percent of the country’s total electricity. The five largest building segments are office buildings (12.2 billion square feet), followed by the mercantile sector (retail stores and malls) with 11.2 billion square feet, educational buildings (9.9 billion square feet), lodging sector (5.1 billion square feet) and the healthcare sector (3.2 billion square feet). Energy consumption varies significantly from one type of building to another and even within each type of building, depending on building architecture, operating schedules and the type of activities conducted on site. The amount of new construction is about 85 to 90 thousand new buildings per year with a total floor space between 1.25 and 1.4 million square feet per year, about 1.5 to two percent annual growth. A good deal of that new construction involves small and mid-size buildings below 50,000 square feet. Many applications are multi-tenant buildings. We also note that: About 50 percent of that building stock involves buildings of less than 50,000 square feet. Of those, 15 percent are between 50,000 square feet and 100,000 square feet and 100,000 square feet and 200,000 square feet each. Another 10 percent are between 200,000 square feet and 500,000 square feet and 10 percent are above 500,000 square feet. About 60 percent of the building floor space is owner-occupied and about 37 percent is leased in private buildings. Of those leased, about 30 percent involve 10 tenants or more and another 12 percent have more than five tenants. About 62 percent of the floor space also is associated with standalone buildings while the balance is part of a multi-building complex (college, university campus, office complex, retail complex, resort or government complex). About 43 percent of the floor pace is found in buildings that are less than 25 years old. About 60 percent of buildings older than 25 years have been renovated at least once. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 105 Section 4: The Potential in the Commercial Market Twenty percent of the floor space involves buildings that operate continuously. GF ENERGY LLC All Buildings (4.85 million) 72 bsf Office buildings 12 bsf Retail 11 bsf Education 10 bsf Lodging 5 bsf Health care Building Area The Commercial Sector <50 Ksf 50-100 100-200 200-500 3.2 bsf >500 Ksf 0% 10% 20% 30% 40% 50% % Comm ercial Floor Space New Construction z 60% floorspace owner‐occupied; 40% leased. •85‐90,000/year z 30% with >10 tenants; 12% with 5‐10 tenants. •1.4 bsf/year z 62% standalone; 38% multi‐building complexes. •Many design‐build z 21% with 4 floors or more. Bsf= billion square feet z 43% under 25 years; 60% of space over 25 years renovated once or more. z 20% in buildings that operate continuously. z Push for more floor versatility, higher connectivity. In terms of energy controls, penetration to date has been uneven: Five percent of commercial buildings (25 percent floor space) are equipped with energy management and control systems (EMCS). The highest penetration (20 percent of buildings and 45 percent of the space) is found among government buildings versus three percent of the privately-owned buildings (and 17 percent of the associated space). Only 10 percent of the buildings (30 percent of the space) are equipped with variable air volume systems or have economizers. One and a half percent (seven percent of the space) of the buildings have lighting control systems. Here again, penetration is much higher in government-owned facilities (3.5 percent of the buildings and almost 10 percent of the space). Two percent of the buildings are equipped with daylight sensors. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 106 Section 4: The Potential in the Commercial Market Limited Controls Penetration to date in the Commercial Sector % Buildings % Floorspace Are Equipped with 5% 25% Energy management and control systems (EMCS) 20% government buildings 45% of government occupied EMCS 3% private 17% of private space EMCS 10% 30% Variable air volume; economizers 1.5% 7% Lighting controls 3.5% government buildings 10% of government occupied space Lighting controls 2% 5% Daylight sensors The penetration of controls is, however, much higher in larger buildings, leaving much room for improvement in buildings in the range of 25,000 square feet to 100,000 square feet. 4.2 Current Developments To date, commercial buildings that have shown the most concern for improved energy, power systems and usage have been specialized buildings, such as data/telecommunications centers, airports, convention centers, large hotels and large urban center office buildings. In most cases, these buildings had a single owner or an anchor tenant, which made the decision-making process easier. Often, there was a seminal event that helped, such as a major renovation by a new owner, the fact that the building is a flagship building for the owner, the availability of real estate grants, etc. However, we have reasons to believe that a larger fraction of commercial applications can become engaged in the search for better energy and power management. For one thing, commercial customers are becoming very energy price and power perfect conscious. Some property owners have seen energy prices double in the past three years. Customers’ willingness to react is shown by their willingness to switch energy suppliers in large proportions in certain deregulated markets. For example, as of mid-2005, six states have experienced high commercial load switch rates of more than 50 percent: the District of Columbia, Illinois, Massachusetts, Maine, New York and Texas and two (Maine/industrials and Texas/commercials) were above 80 percent, while New York/industrials and D.C./commercials have rates between 70 percent and 80 percent. However, it is not always the case. Four (Connecticut, Delaware, Oregon and Virginia) had commercial load switch rates of less than 10 percent. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 107 Section 4: The Potential in the Commercial Market Finally, with increased building intelligence, we expect to see more applications of innovative energy, power efficiency and demand response technologies, from improved programmable lighting to better UPS systems and more versatile DG systems. 4.2.1 Setting Up Interactive Utility Account/Energy Management Portals Many commercial building owners have set up powerful utility account management portals offering new ways to meter, record the meter and energy consumption data, develop alert systems and take advantage of increasing real-time pricing to manage their utility accounts. To do so, users have installed additional meters on some of their key loads and the information is being sent via phone lines or increasingly via Internet to a central location, either within their own organization, central corporate energy office or on a third-party-owned site. The collected information is then processed (often automatically) via software that can display energy use, bills, etc., on-demand or at preset-frequencies on a Web-managed customer portal. More than 15 companies have emerged to offer these software packages. In many cases, they offer what is called an application service provider (ASP) subscription service. They install the meters, they collect, read, store and process the data off-site and then prepare reports that are available on Web sites and thus, accessible by users/subscribers whenever they want. Examples of companies catering to these new needs include Automated Energy, CAP, Circadian Information Systems, Enerwise Technologies, Honeywell/Atrium, Indus/Enerlink, Itron/EEM, Johnson Controls/Facility Explorer, Maximum Performance Group (MPG)/eMAC, SMR Inc/UM OnLine, SPL/Enermetrix, Tridium Inc. and WebGen Systems. These companies have been very creative in exploiting the benefits that such interactive utility account monitoring capability can offer and their clients have readily accepted many of these new services, including: Real-time load monitoring and auditing; Bill estimation and forecasting; Allocation of utility costs by process lines, departments or tenants; Tools to manage utility contracts; Setting consumption or peak alerts messages, as well as notifications of hourly tariff changes; Rate/tariff analysis (tariff engine); Metering systems integration; Market value pricing, hourly price communications combined with load profiling to support load curtailment, peak management, demand response and hourly sales of electricity; The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 108 Section 4: The Potential in the Commercial Market Multi-site energy management (gas and electricity); Power quality analysis; and Electrical testing. For many customers, the value proposition is very beneficial. The process is not that difficult to set up (to get the right to read meters may be the biggest obstacle in some cases) and once installed, it is easy to reprogram and the cost of the initial set up is becoming cheaper, now down to less than $10,000 for a set up that may accommodate up to 500 data points. Ongoing monitoring can be offered in many different shapes and forms, but it generally means between $25 and $125 a month per point. Competition between vendors has resulted in lower prices in the past 12 months and users’ costs can be expected to further decrease in the next two years. We estimate this total energy management systems (EMS) market at close to $200 million per year and now more than 100,000 facilities are probably covered. Although we did not conduct a detailed study, there is much evidence that this market could grow at seven to 10 percent per year for the next five years. In some cases, vendors are exploring how to tie such information to other capabilities, most notably the users’ asset management systems. As a result, some users (e.g., GlaxoSmithKline, King Of Prussia, PA, with Enerwise application), with the most integrated applications, have mentioned additional benefits such as: Reliable operations; Protection of sensitive laboratory equipment; Reduced maintenance and energy costs; Reduced downtime; Customized engineering reports and records; Fewer equipment replacements; and Improved facility planning. Furthermore, some vendors are looking at pooling data from proximate sites in the same distribution service area or same constrained area to help monitor local distribution power usage and start gathering information such as supervisory control and data acquisition (SCADA). Eventually, this could lead to enabling the development of local microgrids. We expect that utilities and energy retailers will start to offer some of these capabilities to their customers. Already, Constellation NewEnergy, the largest deregulated energy retailer in the U.S., rolled out in November 2005 its Itron-based resource that it offers to all its customers. Likewise, a company like Automated Energy has sold its system to investor-owned utilities (IOUs), which, in turn, offer that service as private-labeled services under their own names. If this happens, the The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 109 Section 4: The Potential in the Commercial Market growth of such utility account management systems could then be more in the 10 to 15 percent per year range. 4.2.2 - Injecting Intelligence in Buildings For the past three decades, buildings have been equipped with more and more building energy management and control systems (EMCS) to handle HVAC systems, as well as with building automation systems (BAS) to handle safety, security and elevator systems. Today, nearly one-third of all U.S. buildings larger than 100,000 square feet have an EMS system and BAS market penetration is about 30 percent overall. The ability to master more control building activities has been increasing over the past 15 years and many standards were developed, including BACnet, LonWorks, Modbus and OPC, to be able to control an increasing array of devices. At this juncture, BACnet and LonWorks dominate with about 55 to 60 percent market share. But, now, some building owners and operators (BOOs) want to inject true intelligence in their buildings for several reasons: Many BOOs are convinced their energy management systems (EMS) are not saving enough energy. In one study, five out of 11 energy management systems were found to be "underachievers." Some surveys indicate that EMS have been underutilized when it comes to functions such as remote monitoring, load shedding, peak demand limiting, pre-cooling, lighting controls, boiler sequencing, energy use targeting, energy metering and condition monitoring of certain critical assets. To achieve a better control performance, BOOs want to be able to merge the offerings of various vendors, so users are clamoring for what is called truly open access and usage. Although large control companies (Honeywell, JIC and Siemens) have developed opensystem applications that can interface with many devices using various standards. Users still complain that the management application is often handled through proprietary software. Users want to be able to let third parties access that management function but, of course, this becomes an immediate threat against incumbent control companies, which offer long term monitoring contracts. BOOs want system-wide, on-demand access to intelligent energy use information, something that only a Web-enabled architecture can provide along with a well-thought out software platform. BOOs are often faced with having to manage several systems (i.e., one for energy, one for security, one for asset management). The typical comment goes as follows: “We still have separate computers The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 110 Section 4: The Potential in the Commercial Market that operate probably five or six systems in the average large building. Very few operations allow the network to share information among them, and it's rare for there to be a well-organized hierarchy of control.” Instead, users want an integrated building management platform that can intelligently tie energy management to both their financial systems (for true financial energy management) and their asset management (to be able to design and implement preventive management strategies). BOOs’ wishes are on the point on being satisfied, thanks to recent developments in the marketplace over the past two to three years: The ability to develop open architectures that can converge IT and building automation systems to allow full Web-enabling of building energy and power management systems. The development of new smarter and more powerful Web-enabled sensors, many of them wireless, for cost-effective new and retrofit installations. The increasing creativity displayed by new players (i.e., network and signal managers, facility system integrators and smart sensor vendors), who now can offer (on their own or though new types of alliances) customized and integrated solutions that effectively provide convergent IT-BAS solutions empowered with the ability to use plugand-play sensor networks. GF ENERGY LLC The Commercial Sector is attracting new entrants CISCO Downward commercial integration The Network and Signal Managers (data, voice, data storage, system continuity and maintenance) Richards Zeta The Facility Integrators (open architecture, wired/wireless, all BAS functions) NEW Smart Sensor companies NEW Honeywell Buildings Upstream capability integration Traditionalist energy control companies (wired, proprietary technology) The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 111 Section 4: The Potential in the Commercial Market Increased Web-enabling also will be helped by changes to the 2002 National Electrical Code (NEC) and the Construction Specifications Institute (CSI) MasterFormat 2004. The changes to the 2002 NEC require proper cable management on the part of the building owner and the breakup in divisions in CSI's MasterFormat 2004. This will become a strong impetus for building owners to start thinking “intelligently” right from the start, such as at the blueprint stage. Thus, many observers believe that we may be approaching a tipping point in the next two to three years when BOOs can transform the way they manage their building operations. We think that this timing is coming soon since we have identified more than 60 new entrants in the building intelligence (e.g., IT/BAS) space that deal with applications related to energy and power management. Although many of them tend to be small companies, some have received the support of large players. We also believe that many will be acquired by larger players (e.g., Honeywell or Schneider). There are so many new Web-enabled solutions for commercial buildings that it is difficult to describe them all but they tend to fall in three categories or levels: 1. At the top level, there are integrated building systems that call for designing an overall conversion platform, which on one end communicates with a TCP/IP (Transmission Control Protocol/Internet Protocol) backbone and on the other end communicates with all the BAS systems with their own protocols (e.g., HVAC systems, security systems, etc.). 2. At the middle level, it involves setting Web-enabled conversion boxes at various critical parts of the legacy system (e.g., controllers and major sensors). 3. At the bottom level, it means deploying new Web-enabled sensors, either macro sensors that are self-enabled or wireless networks of sensors that communicate with the building’s TCP/IP backbone. This richness of options means that Web-enabling can be either all encompassing (in the case of a major retrofit) or progressive (i.e., focusing on the HVAC functionality only). It also provides flexibility of scope when considering the retrofitting of a complex building. Eventually, though, the scope can be all encompassing as shown in the diagram below. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 112 Section 4: The Potential in the Commercial Market BUILDING SYSTEM/IT CONVERGENCE Building automation systems today rely on open, industry-specific protocols such as LonTalk (shown) or BACnet for device-level communications, but they increasingly leverage Ethernet and TCP/IP for home runs back to the control systems. Some systems, such as building security, can support IP from end to end, and Web services may allow greater integration between building systems — and with business Top level Web-enabling solutions. Of course, many argue that deploying an overall platform is the most natural way to “smart up” a building. In that case, the building system control architecture becomes drastically altered, as shown below, looking more like an hour-glass rather than a typical command-and-control pyramid. The open platform in the middle allows a two-way communication between, on the top, a host of Web-based software applications and, on the bottom, the whole suite of separate BAS systems. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 113 Section 4: The Potential in the Commercial Market New Platform The trend also is to have that core platform use XML or SOAP. At this point, XML is deemed the best, most widely accepted way to get data from a control network to an enterprise application or external service provider’s management application. Steve Nguyen, director of corporate marketing at Echelon said: “We see the industry moving to a point where EVERY automation system, from HVAC to lighting to blind control, will be accessible and controllable via an XML feed of some sort. Every manufacturer we’ve talked to now includes the idea of connecting to the IP network via XML as part of their pitch. The reality, of course, varies widely, but the gist of it is that the buildings industry is moving to XML capable systems, period.” And, in fact, a lot of work is now being done by XML standards setting bodies (e.g., oBIX) on XML-capable interfaces for building automation systems. All the incumbent control companies are responding to the new trend and have developed their own proprietary conversion solutions to allow their systems to be fully Web-enabled. However, there also are several new entrants, who are active in developing truly open IT/BAS conversion platforms, including Broadband Energy Networks, GridLogix, Lynspring and Tridium. These new entrants are developing new software drivers to accommodate more devices. For example, Tridium, which has its Niagara software platform, is said to develop one to two drivers every month for specific applications, such as smart ovens in fast food facilities or monitoring actual communications gear, battery back up systems and backup generator systems. Furthermore, more software vendors are issuing tool kits to allow their partners to create new drivers on their own to handle their own customers’ requests, while remaining compatible with their system framework. At this juncture, Tridium’s Niagara system has been used to connect to The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 114 Section 4: The Potential in the Commercial Market more than 1,000 devices from more than 250 manufacturers using about 100 different protocols. Middle level Web-enabling offerings. We witness the emergence of a whole new series of smart add-on (or snap-on) conversion devices, which can supplement an existing legacy network, bypass it or ride in parallel. This brings a whole new front for retrofit applications in particular. These conversion devices can be embedded either at the chip level or at the controller/server level. In the first case, we are talking about convergent new chips that can communicate with an open platform, have their own connectivity and can deal with legacy standards. A good example is the JENEsys chip from Lynxspring, which embeds Tridium’s Niagara software platform and has two Ethernet connections, one RS-232 port and one RS-485 port. The chip can work on an IP network (using JAVA and XML) while communicating through a normalized database with protocols such as LonWorks, BACnet or Modbus. The result is a solution that is scalable from a unit controller to a Web-enabled supervisory level manager and can communicate through a 56K modem, general packet radio service (GPRS) and wireless mesh. In the second case, we are talking about injecting the open code in select controller/server devices. One example is the Tridium’s JACE-2 offering, which injects the capabilities of the firm’s Web-based NiagaraAX software in small, lowcost, modular controller units. JACE-2 brings Internet connectivity closer to end devices in monitoring, control and machine-to-machine applications. Furthermore, JACE 2’s modular design has an expansion slot for easy plug-in of accessory devices (including an expandable plug-in input/output (I/O) for up to 64 points of local I/O for direct interface and control of legacy equipment). So, it becomes easy to “snap on” a new or second, network right off a single JACE 2, which then becomes a server/controller. This adds flexibility and reduces installation costs. Such new middle-level devices allow users to add devices without having to replace the controllers, which are too expensive. This way, the BAS configuration is flexible and future-proofed thanks to a true plug and play capability. It best suits the needs of smaller buildings. Bottom level Web-enabling devices. This includes both micro- and macro-sensors. First, we will witness an explosion of small processor ICs that can be so small in size that they can fit into virtually any sensor or actuator. They also will be media independent for wired or wireless media and can be self-organizing into functioning systems without technically-skilled assembly personnel or laborious configuration tools or procedures, which can receive and disseminate control information between sensors/actuators, displays, host processors and the other devices and components within a machine. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 115 Section 4: The Potential in the Commercial Market The results are embedded control networks in building systems, which extend networking to the discrete sensors (micro-switches, push-buttons, shaft encoders, etc.), actuators (solenoids, pumps, valves, etc.), and displays (LCD, LED, etc.) embedded inside a machine or device. For example, an air handling unit could operate by means of an embedded control network that makes the machine more reliable, easier and cheaper to manufacturer, have increased functionality, lower lifecycle costs and be able to provide more diagnostic data. This same air handler should be installed and managed using the exact same software tools as the building automation system to which it belongs. In this scenario, a building integrator might not know that he had just added a complete embedded control network to his BAS. One example of new embedded control network offering is the Pyxos network product from Echelon, which is a good platform for embedding control networks for small rooms and control applications, especially for new types of automated ventilation applications (AVA). The benefits include extending and leveraging the BAS, using standard legacy codes (e.g., LONWORKS), self-installation (no software tool) of the Pyxos Points, free-topology wiring, power and data over the same wire, reduced parts, elimination of wiring errors and greater reliability. This is a huge win for the end-user, installer and equipment manufacturer. Second, we foresee the development of larger sensors that will be easier to use. For example, Sun recently announced the availability of its Sun SPOT offering, which uses JAVA technology and is equipped with a sensor board for I/O, an 802.15.4 radio for wireless communications and uses NetBeans as a code writer. Some predict that the market deployment of such sensor boards could trigger, within three to five years, a wave of new applications not even thinkable at this point. When releasing its new product, SPOT, Sun explicitly mentioned the potential use to control and manage energy devices. With the explosion of sensors, we will see more wireless mesh sensor networks because they are self-forming (or self-configuring) for simple deployment (once tuned on, they “join” the network). They are very reliable (self-healing) since they can use various paths to communicate between sensors and controllers. Additionally, they are multi-hopping (a sensor can read another sensor’s data). With these three characteristics, wireless sensor mesh networks also offer many benefits (as compiled from various product developers): Reduced wiring costs (up to 80 percent); Reduced labor costs by eliminating cumbersome manual monitoring techniques ; Speeds up retrofit projects; Allows staged migration for retrofit situations; The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 116 Section 4: The Potential in the Commercial Market Potential for retrofit sensing applications that would not be possible otherwise (because wiring would have been too dangerous); Reduced maintenance costs through deferred maintenance activities; Increased uptime and revenues through elimination of failures; Avoidance of the replacements; and Elimination of costs and constraints associated with rewiring and change in maintenance procedures whenever the floor space is being reconfigured or a new tenant with a different floor usage pattern moves in. need for costly “just-in-time” equipment At this juncture, there are several different mesh networking systems, some proprietary (Millennial Net, SensiMesh, EmberNet and Crossbow Technology), some open source (TinyOS) and others the work of industry consortia (Zigbee and Zwave). Yet, in the end, like wired systems, wireless networks will need to feed into TCP/IP backbones so that they can be managed from the Web as well. The major control companies have already developed their wireless extensions. For example, in late 2005, Siemens launched a wireless version of its APOGEE building automation system. Johnson Controls and Honeywell are on the same path. One good example of a new entrant is Kiyon, who recently issued its KAN 254B product line, which gives a glimpse of the kind of new functionalities that will quickly become common in a few years: Communications compatibility: It uses standards 802.11 a, b and g WiFi so it is compatible with laptops and PDAs, which allows mobile troubleshooting and easy installation. The sensors automatically find each other and dynamically determine the best path for routing communications, adjusting in real-time for interference and roaming, maintaining high connection reliability and compensating for potential coverage shadows. Distributed intelligence: Each node is aware of all other nodes in its area so that they manage traffic without need of centralized switches. Kiyon also provides network monitoring software to show the current status of the entire wireless network. This makes network setup and on-going network operations easy for a typical building installer and operator. With the KAN 254B, which also is BACnet compatible, Kiyon is targeting building automation applications (e.g., AVA’s, field controllers, and supervisory controllers), which are often harsh RF indoor environments and where Kiyon’s approach yields high reliability, low cost per node and high user density applications. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 117 Section 4: The Potential in the Commercial Market A steady stream of announcements can be expected. As a result, we envision significant market penetration of wireless networks over the next 10 to 15 years. By 2010, penetration could be around 15 percent and reach 30 percent by 2015. In addition, to date, wireless sensor network deployment has generally required experienced integrators and developers. So, we are witnessing more newcomers (e.g., Tendril) proposing new “tool-kit-type” software engines to “tie-in” wireless sensor networks by integrating (or acting as a broker between) different types of low-power sensors with enterprise or product computing systems. So, the solution is a software engine that acts as broker that can detect sensors and extract their capabilities, aggregate and manage the data received from the sensors, store and apply decision rules and monitor the sensors. This way a wireless solution developer does not have to spend a lot of effort learning about the intricacies of microelectromechanical sensors (MEMS), wireless mesh networking routing algorithms, wireless network reliability, node operating systems, inter-node networking, etc. Some have estimated the market for such brokerage software at about $1 billion per year by 2010 (25 percent of all wireless applications). Tendril has already developed wireless network brokerage solutions, one using Zigbee (with the EmberNet 2.0 platform from Ember Corp). Tendril plans to release a steady stream of additional platforms through 2006 and 2007, including platforms from Chipcon, Freescale and Renesas. We also will see companies develop wireless sensor network compliance services (e.g., Draintree Networks). The result is going to be an increasing reliance on convergent open wireless networks. Finally, as more and more wireless sensor network applications develop, these networks will use a Web services protocol from the outset. This is, for example, the approach adopted by Dust Inc., one of the leading suppliers of wireless mesh network technology, to deploy pilot projects for advanced energy management. 4.2.3 - Capitalizing on Building Intelligence Higher levels of IT/BAS convergence and building intelligence will deliver a huge array of benefits. Overall, the trend toward the smarting-up and Web-enabling of commercial buildings opens the door to smart energy and power usage, better use of the facilities and has positive environmental impacts as well. Below is a list of the benefits that can be associated with the new trend by type of commercial building, new or existing. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 118 Section 4: The Potential in the Commercial Market Type of benefit from increased IT/BAS in Commercial Building New Existing Increased power reliability H M‐H Ability to understand, track and bill (and submeter) energy/power use H H More choices in levels, quality and costs of energy/power service H M Enhanced energy and power savings M‐H H Ability to participate in DR programs H M‐H Better “sync” with other building activities (e.g., occupancy scheduling, security programs) H M Higher tenant satisfaction H M‐H Higher worker well‐being productivity M L‐M Ability to provide power versatility to match floor space versatility requirements (decentralized lops, wireless controls) H L‐M Better ability to accommodate new tenant energy needs H L‐M Better design of potential energy/power configuration retrofits na M Higher potential to capitalize on green building design H L‐M Contribution to property value and brand image H M As a result of access to real-time precise data, building engineers, remote facility managers and demand-response companies see the potential for easier, cheaper and more dependable: Optimized remote control, monitoring and reporting of building automation systems; Increased energy efficiency of buildings and reduced costs through intelligent heating, lighting and cooling; Automated work scheduling, billing and help desk, all linked to enterprise resource planning (ERP); Improved staff productivity (maintenance, facilities and security), enhanced health and safety functionality; Improved operations, management operations and scheduling and better asset management and tracking; and Centralized management of a distributed portfolio of properties. The value of IT/BAS convergence is even higher in new buildings, because the building can be designed from the start to have a common communication infrastructure or structured cable plant. This means less cabling, lower initial installation costs and reduced yearly maintenance. Buildings with extensive IT infrastructures, such as data centers and hospitals, will reap the most savings from a structured cable plant. One company that sees a huge value in such IT/BAS convergence is a new entrant, Cisco, which has just launched its Cisco Connected Real Estate Initiative (CCRE) The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 119 Section 4: The Potential in the Commercial Market aimed at office buildings, hotel operators, multiplexed retail outlets and corporate tenants. CCRE’s value proposition is a multi-service IP platform that supports intercommunication between multiple proprietary networks to run systems such as HVAC (heating, ventilation and air conditioning), security and access, energy, lighting and fire and safety, as well as separate voice and data telecommunications networks. From Cisco’s perspective, a connected intelligent building offers four benefits: 1. Enabling building owners and operators to offer new services to their tenants and thus develop new revenue streams or business models. 2. Reducing capital expenditure and operational expenditure for key stakeholders over the lifecycle of the building. 3. Creating more productive and flexible workplaces that are scalable and foster improved collaboration, mobility and remote connectivity. It enhances health, safety and security for a building’s occupants 4. Increasing the value of building properties. All four benefits combined, can make for a convincing economic case. Generally speaking, smarting up a building may cost $3 to $5 per square foot for new construction and $4 to $6 per square foot for retrofits. However, it is likely to yield between $0.5-1.25 per square foot in energy savings and DR benefits plus $1 to 1.5 per square foot in enhanced worker productivity and another $2 to $3 per square foot The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 120 Section 4: The Potential in the Commercial Market in higher rent and service revenues. If all three benefits are at hand, the resulting payback would tend to be less than two years. GF ENERGY LLC Commercial Sector New entrants believe that smarter buildings will open the door to new facility management business models $/ft2 Energy savings/ yr Productivity Improvement /yr Increase in chargeable rent/yr Sample range (e.g., retrofit vs, new) Adapted from Paul Erlich One‐time cost of “smarting” a building This can be even more the case in office buildings where a convergent IP/BAS infrastructure can offer many benefits to the owner or property manager: They can offer to their tenants another slate of services in addition to standard HVAC and security services, including high-speed Internet access, IP telephony, unified communications, wireless/mobility solutions, network security plans and digital signage, advertising and streamed media services. They will experience reduced IT resource requirements and cheaper communications costs. They will be able to reduce the average time and cost per move for new tenants and thus, lower the vacancy rate. So, instead of waiting weeks or months for those services, tenants could get them within hours or days They will see the value of their buildings rise and they will be able to charge higher rents. To attack the market, Cisco recently announced an alliance with Richards Zeta (a high-end BAS integrator) and Panduit (which specializes in structured cabling). We envision more new entrants. This will include IT network companies offering backbone umbrella propositions, system integrators developing smart modulators and The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 121 Section 4: The Potential in the Commercial Market network interfaces along with system solution implementation and new solutions specifiers (e.g., Intelligent Buildings and Cyrus Technologies) working with IT network companies and system integrators to specify and help manage integrated BMS solutions. We also see new solutions being offered to start mining the richness of data that intelligent BMS will be able to deliver. For example, Eagle Technology is offering its ProTeus capability to integrate a new capability in an Internet-based system (IBS) architecture: preventive maintenance scheduling, demand maintenance work order processing and inventory and equipment tracking. Eagle has already teamed with companies such as Alerton Controls, Carrier, Johnson Controls, KMC Controls, Microsoft, Oracle, ProfitKey, Trane, Tridium, Invensys and Staefa Controls. Similarly, companies like Cimetrics and IDC offer detailed building operations monitoring services that can retrieve detailed sensor data to be able to explain and resolve every fault on the system. To do so, they set up various Web-enabled interfaces on the existing system and develop automatic routines to mine the data and deliver operational and maintenance alerts. The two companies also have ways to translate the impact of each fault in financial terms, not Btus or KWhs. Clearly, we envision a future when it will become easier to carry out the continuous commissioning of all energy and power systems to ensure that all components operate at peak performance and their configuration is adjusted to reflect changes in tenantship, floor usage and building occupancy patterns. Eventually, there will be a desire to move toward self-maintained buildings (i.e., to manage HVAC systems, oversee lavatory appliances and plumbing futures and monitor waste treatment operations) through the use of predictive asset management techniques (i.e., for relamping and fan testing). There also will be some effort to design and develop self-repairing buildings. 4.2.4 - Other Commercial Building Technology Developments We expect that the commercial sector also will embrace other energy and power technologies: A huge uptake in lighting controls, most of them Web-controlled; More on-demand HVAC control applications; New UPS configurations may be considered for data centers; More commercial buildings will be enabled for DG; and New buildings will be built with new designs in mind and the possible integration of more appropriate HVAC technologies (e.g., solar hybrids). The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 122 Section 4: The Potential in the Commercial Market More Lighting Controls. We expect more lighting controls in commercial buildings, including occupancy sensors and photosensors. Many will be digitally programmable, using the digital addressable lighting interface (DALI), bi-directional protocol developed by lighting manufacturers. DALI can be applied to linear and compact fluorescent lamps, HID, LED and incandescent lamps. Since DALI gives each lighting fixture a unique IP address, it makes it possible to control lighting costs in new construction and applications with shifting occupancies or round-the-clock operations, such as office buildings and hospitals. DALI also offers the possibility of true interchangeability between ballast manufacturers and defines light output for all levels of dimming signals, ensuring consistent dimming performance across all ballasts regardless of type or manufacturer. Advanced dimming could save 30 to 85 percent compared to conventional fixtures. With DALI, different ballast types can mingle in the same control area and commissioning becomes simplified. Other advantages include greater design flexibility, individual addressing and control of ballasts (zoning at the ballast level), scheduling without an external time clock or control panel and two-way communication, enabling monitoring. With DALI, there will be more integration opportunities between lighting and HVAC controls. For example, an occupancy sensor power pack could have a second lowvoltage switch for control of and interfacing with HVAC, security and the BAS. People entering a building after hours, for example, would trigger not only the required lighting, but also HVAC. We also are likely to see DALI-enabled wireless lighting control networks to handle the disparate parts of a full-scale lighting scheme, including motion sensors, daylight sensors, remote switches and central switches, especially retrofit applications since it doesn't require rewiring. One example is the technology developed by Adura Technologies and LBNL. There are two issues, however. Sensors have to have longevity (they must last as long 15 to 20 years as a ballast) and they must have reliable sources of energy. Some sensors may use solar cells, or scavenged vibrational energy. Other possibilities include the push-button switches powered by piezoelectric elements (typically crystals that produce a voltage when they're under compression or tension, or that cause compression or expansion when a voltage is applied). Many new offerings using DALI can be expected, based on recent announcements by companies such as Adura Technologies, Leviton, Lutron Electronics, Nextek Power Systems, Osram, Phillips, Sylvania Lighting and Westinghouse Lighting. We also note that there are more state standards calling for lighting controls. For example, Title 24 legislation in California has required automated shut-off lighting controls and daylight-responsive control for several years now. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 123 Section 4: The Potential in the Commercial Market More lighting controls will allow BOOs to adopt more system-controlled daylighting, including pipe lighting or solar light tubing, automatic shade controls and photocell daylight dimmers near windows to control fluorescent fixtures. Buildings designed with large expanses of glazing, including schools, retail stores and malls, atriums and warehouses with skylights, are prime candidates for daylighting. Daylighting could help save between 30 percent and 60 percent and is said to have paybacks of four to five years. It is particularly true for schools where there is a strong focus for what is called integrated school lighting. The California Energy Commission’s PEER program has developed a free software package to aid designers who place photosensors in daylighting designs. There also will be more use of circadian lighting systems in control rooms, labs, clean rooms, etc. We also will see increased use of other lighting developments, such as white LEDs, organic LEDS, smart combined fluorescent-LED applications, multi-photon emitting phosphor lighting and use of fiber optics. On average, lighting accounts for about 25 percent of a building’s energy use. DALIbased technologies could help cut lighting costs by 30 to 60 percent, while enhancing lighting quality and reducing environmental impact. The potential impact is very significant as confirmed by the more specific targets of 50 percent reduction in existing buildings and 35 percent in new construction from the New Buildings Institute. More On-Demand HVAC Controls. Demand control ventilation (DCV) saves energy by automatically adjusting building ventilation rates in real-time based on occupancy and air quality. DCV sensors measure the carbon dioxide levels in the air to establish how many people are in the space, then adjust the air conditioner's economizer so that the air flow matches the per person ventilation requirements as established by code. The result is better air quality, lower energy consumption and reduced peak demand. To stimulate the demand for this new approach, New York State Energy Research and Development Authority (NYSERDA) has a program that provides incentives of $300 per sensor to participating contractors for applications in existing buildings. Thus, we anticipate the deployment of several new DCV technologies and practices embedded in Web-enabled BAS applications: Networked variable frequency drives, (VFDs) are not only more efficient at part-load operation, but also cheaper by 20 percent to install and well-suited for any building varying occupancies throughout the day or year, such as sports arenas, convention centers, hospitals, office buildings and laboratories, both in the mechanical system and individual fume hoods, and schools), electronic variable The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 124 Section 4: The Potential in the Commercial Market air volume box controllers, as well as automatic ventilation system shutdown. Networked electronic variable air ventilation (VAV) box controllers, which provide temperature and air flow information directly to the building automation system, ensuring that minimum supply air ventilation settings are maintained during partial loads. VAV box controllers generate the highest potential savings in hospitals, laboratories and office buildings when used in conjunction with VFDs. Continuous indoor air quality (IAQ) and contaminant monitoring using networks of CO and CO duct- and wall-mounted sensors. Poor IAQ is associated with a range of issues, from complaints about odors to respiratory illness, absenteeism and loss of productivity. One interesting and innovative player in this field with several innovative applications is the Hartman Company, which has developed and patented new HVAC controls. We believe that a new generation of HVAC system designers will emerge to address the new needs of the commercial sector, including more versatile floor plans, more individualized zoning and the rise of green building designs. New UPS Practices. We are finding the potential for many improvements on the UPS front and, here again, UPS vendors are proposing to connect UPS devices to IP networks via network management cards that can operate on either XML or SNMP protocols. This has allowed vendors to offer new functionalities and services (e.g., PowerChain Management by MGE or the software suite of LanSafe, PowerVision and MultiView by Eaton’s PowerWare): Multi-site UPS dashboards); supervision (through enterprise-based UPS Customized settings for UPS operation that can be applied to all UPS units in a company account through remote configuration tools; Orderly system shedding, shutdowns and reactivations based on a full system picture (especially if there are several servers). The UPS then becomes a smart IT equipment switch, thus, allowing the remote restart of a locked-up hardware device, if need be; and Remote monitoring services to supervise the status of UPS systems and thus, be able to provide direct e-mail/pager/short messaging service (SMS) notification to building operators as needed. There also is an emerging trend toward rethinking the design of UPS systems, instead of AC systems, using distributed demand control (DC) systems. A company specialized in critical power solutions, TDI, has been promoting this concept as a way The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 125 Section 4: The Potential in the Commercial Market to allow network companies to be able to accommodate higher and higher load densities, thanks, in large part, to the increased penetration of so-called blade servers. Such densities are now being reported to exceed 400 to 600W/ft2 and may even trend toward 1,000 W/ft2, compared to design points of 150 to 200 W/ft2 just two to three years ago. Densities of that magnitude pose significant challenges, not only to power the equipment, but also to cool it. In fact, in many instances, as much energy may be consumed to power the equipment and to cool it. Some are saying that high-density blade server installations are generating so much heat that the savings in capacity and space are being offset by the additional costs required to cool the servers and cabinets. One solution is to increase the efficiency of servers to have them use directly DC mapped out in decentralized blocks on a -48 Vdc network. Likewise, a reputed designer of critical facilities, EYP Mission Critical facilities, is advocating the deployment of totally DC integrated data centers. Otherwise, we will see progress on AC-based data center cooling techniques. So far, about 10 percent have installed liquid cooling for high-density blade server applications, but the trend is inevitable for many. Liebert's line of XD products, shorthand for "extreme density," use a refrigerant-based system housed in cooling units that attach to the top of a standard seven-foot, 42-inch rack. The XD units are currently being used in more than 100 installations. Rittal and APC each offer waterbased cooling units fitted as an environmentally controlled chamber on the side panel of a server rack. The further enabling of DG. So far, the extent of DG development in commercial applications has been limited in the commercial space. Most applications have been gas-fired (using reciprocating engines, microturbines, small turbines or, to a lesser extent, fuel cells) in the 0.25 to 25 MW range, generally in universities, hospitals, military bases, government buildings and some private office buildings; they have been. In addition, there are solar-based photovoltaic (PV) installations. There have been many technical constraints limiting DG in the commercial market: There is a lack of standards on how to configure, design and operate DG packages, not just what constitutes the best elements of a DG package from an end-user point of view but also from a network operator standpoint (although many codes have been developed by groups such as ASME, NEMA and Boilers associations etc.) but how to assemble these components together and operate them. In some markets, it is difficult to technically and cost-effectively deploy DG technologies that meet what local emission regulating boards are requiring and what local energy or utility commissions are promoting. In California, many engine-based DG opportunities have been thwarted by emission rules that require installing selective The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 126 Section 4: The Potential in the Commercial Market catalytic reduction (SCR) tail gas treatment. It is an issue not only because it increases the installed cost of the system, but also it complicates the operation and maintenance of the system (plus it results in the production of a byproduct, which can be considered hazardous materials, not acceptable in many building settings). There is progress to be made in terms of interconnection configurations and procedures, but several vendors (e.g., Beacon Power Systems, EnCorp and Northern Power) have developed interesting solutions. There are few choices of load-following cogeneration-DG engine- or turbine-based configurations (except for the Cheng cycle in small gas turbines in the one to five MW range). From an economic standpoint, a cogeneration DG system will offer substantial energy efficiency benefits that can basically yield most of the base return for the application. The ability to use the DG system for DR programs then enhances the return. However, a cogeneration application must often run at high loads, if it is not a flexible cycle, and that often means for engine- or turbine-based system, a small DG unit. Fortunately, the issue is much less acute for DG cogeneration fuel cells. In addition, there are many regulatory constraints that impede the deployment of DG in commercial building applications: In many cases, utilities will charge a year-around standby charge or a non-coincident, peak standby charge. So, the instant the DG unit is down, it is hit with a demand charge. However, in many cases, DG units are down because of problems on the grid, not caused by the DG owner. So, there is a need to monitor the root causes of many DG outages, but that requires time and effort. There are many complaints that utilities have staying power. They can kill new DG projects by arguing that this is proposed to be sited in the wrong part of their distribution system or apply pressure in other ways. Very few utilities have been willing to consider “set asides” for DG, stipulating, for example, that a certain fraction (e.g., 10 percent) of their long-term power needs (say, over the next five to 10 years) should come from DG. Sometimes, DG set asides are imposed by public utility commissions but implementation can be slow and mired in administrative regulations. Thus, it is not a surprise if there is no real push by the largest vendors for which the DG businesses for most of these players are small subs compared to their much bigger assembly-line engine businesses. No supplier covers the entire DG size The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 127 Section 4: The Potential in the Commercial Market spectrum. Finally, there are often issues with the dealer and distributor network. Only some of these are interested by the DG business. Nonetheless, there is quite an active population of players, about 30 to 40 by our GF Energy’s review. This includes many smaller players (e.g., Ballard Power, Plug Power, Franklin Fuel Cells, Stirling Engine Systems and STM), in addition to more mature players (e.g., Capstone and Waukesha Engines) or subsidiaries of larger players (e.g., Caterpillar, Cummins, Ingersoll Rand, Siemens, Westinghouse and UTC Power). The future of DG will depend on many factors: How quickly some of the capital costs for new DG technologies (mostly fuel cells but also Stirling engines) can decrease; The availability of well-packaged systems; The relative cost of end-user delivered gas versus the prevailing cost of electricity in the area; The availability of grid-extension deferral credits; and The attitudes of utilities. Estimates have varied significantly over the years and have turned out to be generally wrong. On the positive side, though, there are DG interconnection standards in place. More packaged DG solutions exist. New technologies (e.g., by Northern Power) have been developed to efficiently and faultlessly interconnect with the grid and there is a fairly strong community of up to 50 to 60 DG solution providers, if we include not only DG manufacturers and project developers, but also DG system packagers, some DG utility subsidiaries and third-party DG facility operators). Even then, in its current configuration, that community could sustain two to three times more DG activity than we currently have. Still, we did come across some attempts to integrate DG as part of DR schemes or microgrid efforts. Several companies (many of them are DR companies) are trying to assemble DG-based DR networks. This includes interests by companies such as Comverge, Connected Energy, Enernoc, Northern Power and Real Energy. Yet, the total load is small (a few tens of MWs at most) and, in most cases, these companies tend to be small. In spite of its high cost, PV usage is becoming more accepted as some BOOs understand that installing a PV system is a way to demonstrate their commitment to using renewable energy. It can help get a LEED (green building) rating for their premises. It also can have aesthetic appeal (based on the deep blue color of panels) and can be substituted for costly exterior cladding materials. It can be financed through a third-party, can be funded through foundations when it is on a public The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 128 Section 4: The Potential in the Commercial Market building and it is eligible for tax credits. However, for now, the equipment is difficult to order because there is a shortage in cell production. New Building Designs. New commercial buildings will tend to be greener in their designs. Currently, about 5 percent of buildings are surmised to be green, based on an estimate from the U.S. Green Building Council. At this point, the highest propensity to go green has been found among institutional buildings (e.g., universities, health centers and government buildings), but more and more companies also are considering building designs for their headquarters and large subsidiary buildings. In fact, there is a lot of interest among architects, builders and BOOs to consider green buildings, with several surveys indicating that as many as 35 to 40 percent of new building decision-makers seriously consider some form of green building designs. It is not unrealistic to assume that 35 to 40 percent of new buildings could involve green building designs by 2015 to 2020. This implies a lot more focus on smarter building exposure, natural shading, better natural ventilation, daylighting, incorporation of PV systems in building facades, etc. The implication also is lower energy use and peak demand. Better HVAC technologies will involve for example hydronic dry floors, electrically heated windows and floors, passive cooling, thermotunneling-base cooling (still in R&D), Sheeco-cycle cooling, better desiccant systems (e.g., condenser heat reactivated desiccant), two-stages heating, etc. In addition, we also can anticipate better indoor air quality (IAQ) technologies, such as photocatalytic oxidation of pollutants, ultraviolet germicidal irradiation and ion jet impact for air purification, three technologies that are now becoming commercialized. 4.2.5 Commercial DR Opportunities Thanks to the development of increased building intelligence and the deployment of new energy- and power-use technologies, the commercial sector will become increasingly DR-enabled. As with the residential sector, opportunities could be numerous and even duplicative: The DR program could be a private program (run by a third-party DR service provider) or a regulated program run by the local utility. The DR program could use private networked data or might transit through a local advanced metering infrastructure (AMI) system. A user may be involved in more than one DG program (e.g., one for peak period and one for other periods). A user will be able to change on a day-to-day basis its DR participation (level of MWs and MWhs involved, type of load, location, timing and override preferences). In an increasing number of The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 129 Section 4: The Potential in the Commercial Market cases, these day-ahead choices may be automated or algorithmic or managed by a third-party source. Many new DR service providers are emerging to pursue opportunities in the commercial market including Comverge, Connected Energy, Electric City, Enernoc, Energy Connect, Enerwise Global Technologies, Infotility and Real Energy. For example: Comverge, for example, has more than five GW of load control under its oversight. Enernoc has amassed a 300-MW DR capability out of a one GW facility portfolio. Enerwise manages 500 MW of load. In many cases, these loads are managed under programs or initiatives sponsored either by the local utilities or the local ISOs or RTOs. For example, Enernoc is involved in three California-based programs, plus the New York installed capacity (ICAP) program and the PJM Demand Response program. Nonetheless, many of these DR providers tend to be small so far, as confirmed by analyzing the list of the 50 or so “demand curtailers” (as the DR providers are called in that case). However, there also are several regulated or unregulated delivery or retail subsidiaries of utilities such as, ConEd Solutions, Constellation New Energy, Dominion Retail, Duquesne Light, Exelon, Pepco Energy Services, Strategic Energy and UGI. Furthermore, there are a few independent wholesaler retailers (e.g., Tractebel Energy Services is the largest in that category). The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 130 Section 4: The Potential in the Commercial Market Example of DR Provider Comverge (multi‐angles, 5 GW under control) Consumer PowerLine Focus and offerings •Superstat controls •Maingate Home Gateway (2‐way communications) •PowerCAMP Load Management •iSCADA (wireless) •Virtual Peaking Capacity •Focus on multiple family buildings, universities, cities Enernoc (curtailment service provider and DR load aggregator) •Capacity on Demand (300 MWs out of 1 GW under control) •Connecticut Real Time Demand Response •New York ICAP program •PJM Demand Response •California Demand Reserve Partnerships •San Diego Clean Generation Program Enerwise Global Technologies •Manages over 500 MW of DR load •Getting involved in green power tracking Site Controls •Focus on restaurants and retail outlets •Getting into O&M optimization and environmental accountability Potentially, DR companies bring powerful value propositions to their target customers: They identify the best geographic areas where DR reductions can have the most value to the reliability of the local grid. They identify the best commercial sites to harvest. They develop workable DR programs with the end-users, bringing their technology savvy, understanding of local power grid issues and possibly proposing to install some DR equipment at their cost. They develop a customized DR-sharing program with their customers. They make it easier for end-users to participate in DR programs without having to learn the intricacies of each program and having to monitor how these programs may change over time. They can (within reason for a reasonable compensation) offer to offset individual DR penalties for participants that failed to react according to their commitment. (This is a big issue for end-users that register on their own.) They have developed their own IP-based communication black boxes that allow them to talk to various DR control devices set up throughout the end-user interfaces. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 131 Section 4: The Potential in the Commercial Market They also can interface with end-users’ utility accounting and monitoring systems, if need be, to verify the impact of DR on their bills with their energy providers. They invest in sophisticated command control centers (e.g., COMSYS for Connected Energy) with innovative software to be able to dispatch their DR resources in time. They have sophisticated energy and demand tracking capability (both physical usage and financial terms). They provide Web interfaces to each participant (e.g., enerView used by Connected Energy) so that they know what has been their performance to date, how much their earned in DR credits and what are the next DR opportunities. So far, most of the activity is concentrated in four regions, the Northeast, New York Independent System Operator (NYISO), PJM and California where there are DR markets managed by local grid operators and where the congestion and DR credits are high enough. Together, these regions comprise the densest population centers, a significant factor. We believe that some of the leading DR companies will grow portfolios with loads of multiple GWs. If these leaders can achieve 15 to 20 percent DR load response rates, between five and eight of them could control 15 to 20 GW of DR load by the early 2010s. As the DR market evolves, there will be more and more opportunities to site DG capacity at the right place (i.e., where loads have less DR potential, where there is congestion, where there are structural grid weaknesses, where there are cogeneration opportunities and where proximate sites can be bundled up). 4.3 Emerging Business Opportunity Templates (BOTs) In the commercial sector, the four basic BOT blocks found in the residential sector also will apply. However, in the commercial sector, the decision-making process is more structured. Applications are more complex and there are already strong established business models in place. So, we anticipate the emergence of more hybrid BOTs (listed in increasing frequency order): Type one - Intelligent turnkey building intelligence solutions that perfectly tie fully Web-enabled energy management systems with other building automation applications. Type two - Intelligent turnkey Perfect Power block solutions. This would involve specialty system integration services aimed at focusing The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 132 Section 4: The Potential in the Commercial Market on decentralized UPS, storage and DG Perfect Power protection block solutions. Type three – Perfect Power (energy/power concierging) a la carte in multi-tenant office buildings. This offering would involve a new building where the building owner and operator offers a full menu of building intelligence services (i.e., full Web-enabled energy management combined with wireless sensor networks) plus DR management and high power reliability through: Type four - Corporate DR Service Provider. This is, in essence, the new ESCO of the 1980s. This type of player would help manage, under a multi-year contract, the entire DR potential of a corporate account with multi-sites in multi-states. The load and energy usage information would be acquired and monitored through the Web and the service provider would coordinate all the DR responses in all the relevant states, providing a transparent accounting of all the DR savings and credits earned through the coordinated corporate program. Type five – Full commercial Perfect Power retailing. This would involve an energy retailer offering to commercial customers not only a conventional commodity contract, but also a DR service combined with active (i.e., grid-interactive) storage and DG investments to provide the equivalent of Perfect Power sold on a net metered basis. The retailer would have the option to, within contractually pre-set limits, shed load, shift load, storage power, produce power and exchange power with the grid. We believe that types one and four will be prevalent in both new and retrofit applications. Type three BOTs will develop if large building owners and operators get sufficiently involved. Types two and five will be the ultimate BOTs but may take longer to deploy. Companies offering these BOTs will include new entrants such as: Network companies (e.g., Cisco, HP); Intelligence solution providers, which will include new specialized integrator installers and diversified equipment control companies; Enhanced facility managers; and Retail providers. We describe each commercial building BOT in more detail below. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 133 Section 4: The Potential in the Commercial Market New Entrant Type Network Companies System Integrators Facility Managers Energy Retailers ++ ++ ++ +/++ Type 2 ‐ Turnkey perfect power block solutions 0/+ ++ ++ +/++ Type 3 ‐ Perfect power concierging 0/+ 0/+ ++/+++ +++ Type 4 ‐ Corporate DR service provider 0/+ 0/+ +/++ +++ 0 0 + +++ Business Opportunity Type 1 ‐ Integrated building intelligence solutions Type 5 – Full commercial perfect power retailing Likelihood and Fit: 0= unlikely; +=low; ++=moderate; +++=best Source: GF Energy 4.3.1 – Integrated Building Intelligence Solutions This offering will be increasingly provided by specialty system integrators, which can be vendor-neutral and help specify the best intelligence solutions for the building owners. The contractor may develop options, run the bid process and act as the building owner’s representative to oversee the implementation and commissioning of the new IT/BAS solution. 4.3.2 – Intelligent Turnkey Perfect Power Block Solutions This would involve specialty system integration services aimed at focusing on decentralized UPS, storage and DG Perfect Power protection block solutions. The service provider would: Design the best decentralized power configuration based on analysis of energy and power usage data from the user’s BIS and energy management system. Manage the procurement and installation of the system. Arrange for the financing (possibly). Oversee the commissioning of the protection block. Structure an O&M contract to put to bid. Act as an owner’s agent to monitor operations and performance. It would be unlikely that the service provider would invest in the block equipment itself. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 134 Section 4: The Potential in the Commercial Market 4.3.3 - Perfect Power (Energy/Power Concierging) a la Carte in Multi-Tenant Office Buildings This offering would involve a new building where the BOO offers a full menu of business intelligence system (BIS) services backed up by high power reliability through: The set up of wireless submeters on local HVAC units and sensor networks in the various tenant suites (configuration to be discussed with each tenant based on their needs); Provision of a Web-based energy/power dashboard for each major tenant (with some customization possible, as negotiated) providing data usage archival, bill estimation for each tenant (based on measured proxies) and DR-related information; Management of DR measures within each tenants’ suite through the building central energy management system; The set up of decentralized UPS units in some tenants’ space if desired; Sharing in the building central UPS and energy storage resource through the installation of critical wiring circuits as required by major tenants; and Access to a DG energy and storage island for a specified amount of load. The building owner will use a service price list to calculate his fee for all concierging services. The fee would include a capital recovery charge for equipment installed by the building owner at the request of a tenant. The building owner may or may not act as an energy agent by charging or not charging for the energy commodity and delivery charges. Some tenants may want to have their own meters. 4.3.4 – Corporate DR Service Provider This is, in essence, is the new energy service company (ESCO) of the 1980s. This type of player would help manage, under a multi-year contract, the entire DR potential of a corporate account with multi-sites in multi-states. The load and energy usage information would be acquired and monitored through the Web and the service provider would coordinate all the DR responses in all the relevant states, providing a transparent accounting of all the DR savings and credits earned through the coordinated corporate program. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 135 Section 4: The Potential in the Commercial Market In some instances, the DR service provider would invest in some new technologies (including DG) on the client site and be repaid through some form of conventional ESCO-type deal. 4.3.5 – Full Commercial Perfect Power Retailing This would involve an energy retailer offering, in addition to a conventional commodity contract, a DR service that would be sold as the equivalent of a net metering service based on what load the user may shed or shift and/or what the user may produce if it wants to install an active storage device (that can exchange power with grid) or a DG unit. To that end, the energy retailer would make available an integrated net metering decision-making software engine, which would be fed by the tenant’s energy portal, would embed all the characteristics of the local DR market, would estimate the amount of load that can be shed or produced (e.g., on a day-ahead basis) and would calculate the day-ahead options for the user’s decision (some of the user’s options may also be defined contractually). In addition, the software would include any user’s operating costs. If the user’s DR resource is used, it would show as a calculated net off the retailer’s commodity bill. The energy retailer also may provide the fuel used in the DG unit. The energy retailer would be able to resell the DR value via account aggregation to the local energy delivery company. In addition, the retailer also would propose investments in storage and DG as seen fit. 4.4 Potential Deployment and Benefits Overall, in our view, it is not unreasonable to project that: Close to 60 percent of all commercial users will have a Web-enabled utility account or energy management capability by 2010; 35 to 50 percent of the new buildings will be IT convergent or intelligent within 10 years; Up to 20 percent of all existing buildings will be IT convergent by 2015; and By 2015, about 30 percent of the new buildings will involve new players who also will serve about 15 percent of the existing building base. All this new intelligence capability will mean that commercial buildings will be able to increasingly participate in demand response, with a participation rate that could exceed 10 percent in 2010 and approach 30 percent in 2015. This could have a The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 136 Section 4: The Potential in the Commercial Market significant impact in terms of energy savings (five to seven percent reduction nationwide), peak reduction (six to nine percent) and reduced congestion and outages, especially in heavy-load areas (e.g., urban centers). At the same time, we anticipate that 25 to 30 percent of new buildings in 2015 will be green and smart (up from five percent now) and the proportion of wholly-designed buildings will exceed 15 percent by then (up from four percent now). GF ENERGY LLC Timeline for deployment in the commercial sector 5 10 Years Convergence IT/BAS Customer‐centric demand trend New Wireless Sensors New facility management offerings and business models Regulatory trend Net metering and DR schemes Push for green and smart buildings plus “whole building” design New building specification protocols (e.g., SpecBuilder.com) and new HVAC designs New Building Trends Power Quality, Storage technology improvements Technology Trends DG and micro‐grid technology improvements Overall, we project investments in the commercial building sector for the decade at in the range of $13-20 billion, yielding by 2015 annual incremental benefits of about $7.5 billion. Depending on the discount rate used, this implies a benefit-cost ratio in the 4-5 range. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 137 Section 5: The Potential for Improved Network Infrastructure Section 5: The Potential for Improved Network Infrastructure While we expect a growing wave of smart energy management investments in both residential and commercial applications, we also anticipate that utilities will invest in advanced metering infrastructure (AMI) as well. AMI is the next step beyond what has been called advanced meter reading (AMR). At a minimum, AMI means a metering system, which records customer consumption (and possibly other parameters) hourly or more frequently and that provides for daily or more frequent transmittal of these measurements. But, in many cases, it will involve true two-way communication with the meters. The AMI technology was explicitly recognized in the 2005 Energy Policy Act as one which required increased attention because AMI will create the pre-conditions for both customers and sellers to manage load together in a more real-time environment. The incentives to do so are not yet sufficiently robust, but the technology base is slowly being constructed. AMI technology is in full evolution and many competing solutions are being proposed. At the same time, more utilities are looking at AMI as well. This increase in AMI activity is based, in large part, on the anticipated lower cost of the new generation of utility-owned advanced metering infrastructure. AMI prices are coming down with new technology and larger utility orders. Meter prices could come down from $75 to $50 to $60 for a two-way meter. Installation costs also will drop so that we may not be very far from the time when a fully equipped digital meter can be installed for around $100, according to some sources. However, there are other drivers such as the need to replace older meters whose life has been extended because of reductions in replacement spending, the advantages that AMI offers, increasingly AMI-friendly regulatory requirements in some states (e.g., California) and a recognition that electricity pricing is likely to move in a real-time direction. Some utilities like Southern California Edison believe new meters can remotely turn service on and off, a significant cost savings and a way to deter nonbilling. This trend will be accelerated as vendors adopt more interoperability standards. Still, AMI networks can be capital intensive and utilities may have to endure lengthy regulatory proceedings (e.g., 12 to 18 months) before getting approval to recover the cost of installing them. Even then, a survey by Utilipoint found that only 35 percent of the regulators would allow full AMI cost recovery and another 39 percent would only allow partial recovery, while about 10 percent would not support any recovery. Once they have secured the regulators’ approval, for many utilities, an AMI roll-out can take one to five years depending on the number of meters involved. Furthermore, many utilities are concerned that an AMI network could eventually mean a loss of control as customers gain access to the meter data stream. Finally, we will most likely The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 138 Section 5: The Potential for Improved Network Infrastructure continue to see the deployment of a variety of AMI solutions given the different vendors involved and the utilities’ propensities to choose their own approaches. In California, for example, Pacific Gas & Electric and Southern California Edison are intending to deploy very different systems, both of which will comply with the state’s AMI rules, but may not be compatible or fully open architecture. Nonetheless, AMI will allow utilities to better manage their grid restoration and management efforts as well as reduce the cost of their customer care activities. AMI also will enable demand response on a larger scale at both the residential level and the small commercial level (where end-user motivations may not be the strongest). Furthermore, a well-designed AMI system, based on open data and protocol access, means that the same metering infrastructure could be tapped by various stakeholders, such as end-users, their facility managers, network managers and energy retailers, obviously subject to security and contractual rules. AMI has the exciting potential to become a measurement and response management backbone that can increase the ability of all market participants to optimize their operations. The utility’s AMI does not have to be the only backbone, since there is likely to be a lot of other privatelyowned or private label measurement and demand response networks as well, run, for example, by demand response (DR) service providers or corporations with their own multi-site monitoring regional or national capability. For all these reasons, we anticipate a growing number of utilities investing in large scale AMI deployments. By 2008, as many as 30 million AMI meters may be in place based on pending commitments, up from the 15 million or so that were in place at the end of 2005. And that number could increase to 65 million meters (about 60 percent penetration) by the end of 2015. Part of that growth will stem from the need to “catch up” on meter replacements, which means that many utilities that have been replacing three to four percent of their older meters each year will step up replacements to 10 percent or more. Overall, that would imply about $7.5 billion of AMI investments for the 2006 to 2015 period, assuming total installed costs dropping from $150 a meter to the $100 a meter level. However, we should note that a 60 percent AMI meter penetration level does not imply that 60 percent of the AMI potential will be tapped by 2015. It may be more like 45 percent instead. As current data show, utilities are only tapping a fraction of the potential benefits offered by AMI and this ability to fully capitalize on AMI technology will continue to lag by a few years behind the pace of new meter installations. In many cases, it may take three to four years for a utility to learn how to optimize the use of its new AMI backbone. In addition, more utilities will invest in a broader range of smart-grid technologies, including fault current limiting, phasor measurement, variable VAR support and advanced network operations monitoring software. Utilities also can be expected to continue to improve their asset management practices through broader condition The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 139 Section 5: The Potential for Improved Network Infrastructure monitoring, the deployment of more sensors, more reliance on data-rich predictive maintenance and the use of faster grid simulation software. However, for the full effect to happen, full system interoperability will have to be achieved at least among new deployed technologies (retrofit situations may remain a problem for a while). Fortunately, several industry groups (e.g., the GridWise Architecture Council and GAC) have launched promising initiatives and the goal (i.e., 95 percent interoperability at the AMI, DR and distribution generation (DG) levels) may be at hand within a decade. The outcome will be cheaper, more reliable and more versatile network operations. Although there is a lack of estimates on the level and timing of such investments, we would expect that they could represent up to 20 to 25 percent of future utility distribution investments by 2015.2 This could mean about $20 billion of smart-grid investments between now and 2015. Most of these smart-grid investments are likely to be rate-based, but there is the potential for joint or merchant financing in specific “separable” premium-power locales (e.g., a downtown business district, an enterprise zone a R&D park). In some cases, such non-utility involvement could be spurred through smart-grid request for proposals (RFPs) that would specify areas where smart-grid investments would make sense and let consortia bid for these “grid enhancement packages.” The prospect of that increasing demand for both AMI and smart-grid investments has resulted in the emergence of a broader and stronger group of vendors and service providers, including: Project management and advanced software companies, such as Cap Gemini, e-Meter, IBM, KEMA, SAIC, SAP and Siebel; New equipment start-up companies (e.g., innovative meter companies and distribution equipment venture companies); Infrastructure network companies that can design, roll-out and manage a network or a subset of network improvements (e.g., Cellnet, Echelon, Hexamar, Hunt Technologies, Itron, Landys & Gyr, Lodestar, SensorLogic Solutions, Sensus Metering and TWACS); Telecommunication companies (e.g., Motorola Enterprise Mobility Solutions Group and SkyTel); Consistent with the assumptions used by the Rand Corporation in its nominal scenario shown in its May 2004 report for Pacific Northwest National Laboratory, titled “Estimating the Benefits of the GridWise Initiative.” 2 The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 140 Section 5: The Potential for Improved Network Infrastructure Wireless communication software implementers (AMDS Connect); and Web and data server hosting companies (e.g., Qwest Cybersolutions). It also is worth noting that utilities are once gain more involved in new product development, even if the dollars committed to such efforts remain quite limited, compared to what they may have been in the 1980s. Nonetheless, the dire period of the early 2000s may be over. Utilities such as AEP, Consolidated Edison, SCE, WE Energies and Xcel Energy are quite active in GridWise projects. Municipal systems also are involved (e.g., San Antonio City Public Service and Anaheim Public Utilities). In addition, we believe that some financial organizations may want to invest in enhanced network infrastructure if they can pursue new business templates (see below). Finally, it remains a question of whether some distribution systems could be spun off in the future. Should spin-offs occur more often, some network specialist companies could emerge (e.g., National Grid and N-Star are early precursors). Such specialist companies will see it as their core business to systematically look for financially-justifiable innovative technologies. Given that new entrant activity, new business templates could develop to help deploy perfection at the interface of the utility network and the end-user community, including AMI turnkey solutions, AMI concessions and regional smart-grid funds. 5.1 Potential in Advanced Metering Infrastructure Utilities have invested in automated meter reading (AMR) at a modestly increasing rate. Now, however, the trend is toward advanced metering infrastructure (AMI). Broadly described, a future, state-of-the-art AMI infrastructure will involve: Two-way meters; Utility communication gateways capable of handling programmable logic controller (PLC), broadband over powerline (BPL), 2-way RF mesh network or even signals from home area networks (using Zigbee or Z-Wave); and System software and protocols. The functional capabilities that an AMI system can deliver include kWh usage, kW interval data, billing on actual reads, read on demand, tamper detection, outage monitoring, monitoring of service quality, reads of dispatchable rates and selectable billing rates (e.g., real-time pricing, critical peak pricing and time of use rate), customer usage profiling and demand response enabling (remote curtailing of power). With all these functionalities, AMI can help (source: Itron): The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 141 Section 5: The Potential for Improved Network Infrastructure Perform highly accurate load forecasting to minimize energy imbalance penalties and reduce the risk of hugely expensive spotmarket purchases. Improve outage detection and system reliability, reduce outage response times and fulfill performance-based rate-making criteria for system reliability. Develop and implement more effective load curtailment, demand response and conservation initiatives to balance energy supply and demand and enhance environmental stewardship. Market and deliver new, more dynamic customized rates and valueadded services, such as outage notification, customized billing and Internet access to energy usage data and enterprise energy management services for commercial customers. Successfully manage customer choice and retail competition for both residential and commercial customers. Manage bad payer and pre-payment management. Improve asset utilization by ensuring distribution equipment is properly suited to a load requirements it must support. Improve efficiency and effectiveness of distribution system planning, infrastructure buildout and maintenance operations. Integrate operations and achieve transformational improvement in business processes. Tie together and manage distributed generation assets and alternative power sources, such as distributed generation and microgrids. The number of AMI deployment variations can be quite dazzling. It can involve a fixed-wire infrastructure or a wireless one (using either BPL, general packet radio service [GPRS] or satellite or FM radio). It can use new smart meters or meters fitted with add-ons. It can get into demand-response or not and the software running the AMI network can provide a wide range of functionalities. In addition, there may be overlapping several AMI systems within the same service areas, one for dense areas, one for specialty loads and one for rural subareas. In any case, it is going to be important that these AMI projects meet certain conditions (input from Hunt Technologies): AMI systems are interoperable (at a minimum with an independent system operator [ISO], utilities, regulators and also among all the DR stakeholders) using the design and organization principles of the open AMI group (standards that are developed by users and not imposed). The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 142 Section 5: The Potential for Improved Network Infrastructure Their endpoints are reprogrammable without interruption of service to the customer or having to break the meter seal, recalibrate the meter or remove the glass. Remote reconnection is made possible. The AMI system should help the utility (or network manager, if it were a separate third-party) identify the faulty distribution equipment and thus, improve reliability. AMI data can be made accessible and actionable by several parties subject to security and contractual protocols. AMI data should be usable to provide phase identification and loading information, which the utility (or network manager) can use for engineering analysis and load balancing. AMI data should be usable for the purpose of calculating better and more localized reliability indices. The AMI infrastructure is fully expandable and could accommodate other types of meters (e.g. gas and water). The AMI system is using an open standard to communicate inside customer premises (e.g., Z-Wave or Zigbee). On the demand side, penetration for AMR has reached 35 to 40 percent and AMI’s penetration is estimated at 14 percent (but AMI usage is only at six percent). Since 1996, there have been 13 AMI roll-outs3 for power involving around 15 million customers and utilities such as KCP&L, Duquesne Light, Ameren, Xcel Energy, Puget Sound Energy (PSE), United Illuminating (UI), Indianapolis Power & Light, Exelon, Wisconsin Public Service, PPL, Jacksonville Electric Authority and WE Energies. In addition, many small utilities also have implemented AMI. Five of these roll-outs involved more than one million meters and the largest (Exelon) involved 2.1 million meters. However, to date, very few AMI roll-outs (e.g., only UI) have included demandresponse and very few have Internet access (KCPL and PSE). They have focused on utility business process improvement mostly (i.e., improved accuracy, better outage response, theft detection, facilitating distribution services, making it easier to offer several rate and billing options and measuring service quality for reporting to the public utility service commissions). Some large scale AMI investments are on the drawing board, most notably in California, Texas and Ontario. In California, SCE is biting the bullet with a five- 3 Data from Levy Associates presented to the MADRI Group. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 143 Section 5: The Potential for Improved Network Infrastructure million meter program ($1 billion) to be deployed by 2010 to 2012. PG&E and SDG&E will most likely follow suit, although they may propose more flexible approaches. For example, SDG&E will go after a 10,000 meter beta test in 2006 and begin deployment in 2007 for C&I and inland its service area (600,000 customers). Completion, if it goes to full scale, would take place in 2009. In Texas, TXU also is launching a BPL-based network to serve eventually two million homes and businesses, using technology from Current Communications. TXU will pay $150 million over 10 years for access to the network and to use Current’s suite of applications, including outage management, distribution automation and advanced metering. TXU also receives an equity stake in Current, which will have the right to offer broadband Internet service to TXU customers. Deployment begins this year. A month after Dallas-based TXU announced its roll-out, CenterPoint said it also is testing a BPL-base approach. IBM’s Energy and Utilities Industry division is providing overall project management and eMeter will supply the meter data management software. In Ontario, all utilities (with 4.3 million customers) are supposed to deploy AMI. At this point, Hydro One is committed to an 800,000-meter program and Toronto-Hydro just selected the vendor for its AMI program. In addition, Duke is in a negotiation for an 800,000 meter program. Portland General Electric has announced its intent to issue an RFP for a two-way, fixed-network, advanced metering system that will ultimately cover the Oregon utility’s 840,000 residential and commercial meters. Other utilities with AMI plans include City of Anaheim, Avista, Bangor Hydro, Commonwealth Edison, Florida Power and Light, Colorado Springs, PPL, Progress Energy, Sacramento Municipal Utility District and Salt River Project. In many cases, it seems that AMI projects can be justified on a joint value proposition―on one hand better grid and account/customer management and on the other hand, opportunity to manage and channel DR efforts for the utility itself or for third-parties under protocols that would remain to be designed. Several studies (e.g., business case studies presented to the California Energy Commission) seem to show a 50/50 split between the two types of benefits. For example, data from Utilipoint shows the basic value of AMR (without data mining and DR activation) at $2 per meter-month for the utility but only 27 cents per meter-month for the customer. This covers the following benefits (* indicates that the customer also gets that benefit): avoided costs of locking rings, meter replacement and testing avoided, reduced call center, easier customer change of address (move-in/ move-out,*), corporate overhead savings, read meters at will*, no more estimated The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 144 Section 5: The Potential for Improved Network Infrastructure bills*, reduced load research costs, fewer billing mistakes*, reduction in write-offs, improved cash flow, single no-lights trips avoided, meter inaccuracy, remote outage detection*, no customer self-meter reads*, on demand re-reads and ability to implement prepay metering*. With data mining, AMI customer benefits could increase to almost 50 cents per meter-month to cover additional advantages, such as shorter outage reduction, more accurate estimation of outage duration and the ability have an energy profile posted. However, the utility sees a lot more benefits (rising from $2 to $3.25 per metermonth) including outage mapping, faster restoration, ability to verify power restored after repairs, better power quality, identification of dead meters’ ability to provide information to customers, possible identification of DR customers (and their potential contribution to peak demand management), better sizing of distribution equipment, improved load forecasting, lower theft/line losses and better vegetation management. With proper data mining, network managers can “dashboard” the true condition of their distribution networks (Xcel Energy experience). Finally, the full value of AMI is with DR activation, with the average consumer and utility benefits both around $4 per meter-month. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 145 Section 5: The Potential for Improved Network Infrastructure Overall, we project a strong growth in new AMI roll-out as shown below. Projected AMI Penetration 90 Electric Accounts (Millions) 80 70 60 50 40 30 20 10 0 Already Committed by 2008 AMR 2015 AMI In response to this new interest for AMI, vendors have started to propose several new types of products that are add-ons to meters and wireless solutions. An example of meter modification is what muNet® proposes―the WebGate® iCISINT Option Board for the GE Encompass Family of Electronic meters (GE kV2c) as the first in a series of products that bring a Web connection to meters employing ANSI C12.19 tables. Installed “under-the-glass” in a GE kV2c meter, the WebGate iCIS-INT acquires interval metering data from the current register table in the meter, adds a time stamp, stores the data in non-volatile memory and transfers the data via IP and XML protocols over 10/100BaseT Ethernet broadband networks. With its full two-way communication capability, the WebGate unit can provide full “instant” reading and demand information. Historical data can include anything programmed to be stored by the GE metrology into the ANSI C12.19 tables. Further, the WebGate The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 146 Section 5: The Potential for Improved Network Infrastructure iCIS-INT can be equipped to record data from water and gas meters via a short-hop wireless connection. The muNet solution allows a utility to collect data stored in the meter, such as current register data including demand values, and perform the demand reset all without a visit to the meter location. Another example is that Siemens Communications just announced the release of its new wireless Residential SmartMeter™ using GSM-based communication cellular networks that now blanket the U.S. Siemens teamed with SmartSynch to provide the network transaction management system that sweeps, synchronizes and updates the meter data. The new meters can transmit power status and usage data to help the host utility to eliminate estimated bills, provide more frequent power information to its customers, develop accurate invoices and provide emerging enhanced services. In a wireless network, there is no single point of failure since each meter includes its own radio and is capable of immediately reporting, updating and billing at the end of a power outage, in contrast to other systems that can take time to repair and return online. SmartSynch is a strong player in AMI since it has technology rolled out in 50 North American utility service areas, together providing more than 25,000 MW of energy and generating more than $9 billion of revenue annually. It is fair to say that the vendor landscape is chaotic, with more than 30 to 40 key players. Many vendors have changed ownership with Itron and Bayard Group leading the acquisition trail. The metering business is probably facing a phase of more consolidation, as the demand goes away from electromechanical meters to open protocol-based digital meters which will soon be commoditized. After all, more than 50 million advanced meters have been deployed worldwide, even if penetration has been more limited in the U.S. so far. So, it is reasonable to expect that metering prices are headed down. Currently, an AMI system can cost about $100 to $180 per residential meter but prices could drop by 50 percent over the next three to four years. In fact, we have heard several meter prices (for large RFPs currently under negotiation) more around $60 to $90. The average per commercial customer is around $500 but, likewise, could drop to the $350 to $400 level. Finally, there are ways for utilities to claim faster depreciation for their AMI installations. Meanwhile, several start-ups have entered the business providing new wireless sensor, communication and software protocols. One growing AMI business segment will be the AMI data management side, where annual revenues are projected by consulting company UtiliPoint to increase from a current level of about $25 million to more than $200 million by 2008 to 2009. Several companies are moving in this space to develop AMI networks or provide services once AMI has been enabled. This includes: The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 147 Section 5: The Potential for Improved Network Infrastructure Companies involved in AMI project management and billing/monitoring activities such as Alliance Data, Cap Gemini, eMeter, IBM, KEMA, SAIC, SAP, SensorLogic, Siebel and SPL; New smart meter developers (e.g., Triacta Technologies for highdensity applications, such as apartment buildings, condominiums, office buildings); Companies offering modifications to existing meter lines (e.g., Broadband Energy Networks and Munet); AMI infrastructure development and management companies such as Cannon Technologies, Comverge, Echelon, EKA Systems, Elster, Hexamar, Hunt Technologies, Itron, Landys & Gyr, Lodestar, Sensus Metering and TWACS; Companies interested in tying the AMI activity to asset management programs (e.g., Enspiria Solutions and SPL); Telecommunication companies (e.g., Cellnet, LGC wireless, Motorola Enterprise Mobility Solutions Group and SkyTel); Wireless communication software implementers and managers (e.g., AMDS Connect and SmartSynch); Web and data server hosting companies (e.g., Qwest Cybersolutions); AMI data mining companies (e.g., WACS that can handle various systems from Cellnet to Echelon, Elster and TWACs, to name a few); Metering outsourcing data services (e.g., Olameter working with Itron in Ontario and overseeing data collection for 2.5 million meters in 130 services areas in North America); and Information signal companies (e.g., e-Radio USA, which is offering the idea of selling price and alert signal information using FM radio, including HD FM technology). In addition, we note that some companies (e.g., e-Meter) are willing to offer “design, build and operate” AMI projects, acting as independent system “specifiers” focused on identifying the best solutions for the network customers. 5.2 Potential in Smart-grid Investments There is a broad list of smart-grid technologies, which include both hardware and software technologies and new grid management business processes and approaches. Examples include: Distribution Center in a box (Exelon); Intelligent Universal Transformer (IUT); The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 148 Section 5: The Potential for Improved Network Infrastructure Intelligent substation monitoring; Active harmonic filters; Fault-current limiting technology; Distribution feeder circuit automation ; Phasor measurement; Advanced fault detection and restoration technologies; Variable VAR support through generator additions and coordination; Better voltage restoration devices; Energy storage shock absorbers; Solid state technology capacitors and smart capacitor bank controllers; Use of ultracapacitors combined with FACTS technology for voltage stability; Better automatic feeder switches; Use of sodium-sulfur batteries for peak shaving at the distribution level (e.g., NAS offering by NGK); Use of flywheels for frequency regulation (e.g., Beacon Power under funding from NYSERDA); Monitoring technologies (e.g., transformer and substation equipment); New software to simulate DG additions (e.g., from Optimal Technologies); and Substation preventive maintenance. More and more vendors are concentrating on that segment including large vendors such as ABB, AMETEK, Cooper Power, Eaton, Emerson, GE, HICO, Hitachi, Kohler, Mitsubishi, Schneider Electric, Siemens, Thomas & Betts and Tyco. Many of these vendors anticipate significant increases in sales, based on customer feedback, as well as various incentives contained in the Energy Policy Act (EPACT) of 2005. The EPACT contains many incentive provisions to stimulate investments in transmission and distribution. The impact could be an added $2 to $4 billion in annual distribution investments. Some of that incremental investment will increasingly be directed toward the implementation of smart-grid technologies. Overall, we project about $20 billion of investment in smart-grid technologies over the 2006 to 2015 period. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 149 Section 5: The Potential for Improved Network Infrastructure But there also are smaller companies with interesting product and business models. One such case is Beacon Power, which covers a large front of potential energy storage applications, using its proprietary fly wheel technology: Residential applications with its Solar inverter solutions; Small high-power quality applications with its six kWh flywheel unit (which has been marketed to telecoms); Small (25 kWh) commercial UPS-focused applications (with a focus on smaller data centers where back-up generator configurations may be more difficult to set up); 100 kW units for storage and DR management in mid-market commercial applications (in modules that could yield applications between 100 kW and one MW); One MW application for frequency regulation at the distribution level (the first one MW unit, called a Smart Energy Matrix, will be commercial in 2007); and Twenty MW for frequency distribution at the wholesale level, directly selling to the ISO. This is an impressive array of smart-grid and Perfect Power solutions for a small company, which is not shy to attack the largest applications for grid frequency regulations with its Smart Energy Matrix (SEM) product line. Beacon Power is already involved in two 100-kW SEM projects (1/10th scale), one with PG&E and one with Consolidated Edison. Beacon Power anticipates a SEM capital cost dropping to $1 million per megawatt unit, after it has deployed the first four to five SEM projects (i.e., probably within a couple of years). On that basis, Beacon Power thinks that the SEM technology could fit about 30 percent of the national frequency market, which has been estimated at $2 billion. Using recent prices for ancillary services in PJM, the company figures that SEM installations could generate $350,000 to $400,000 of revenues per year and thus, offer a 15 percent rate of return to their investors. Such returns could be improved as unit costs drop even further. SEM units also could be effectively deployed in areas where a fair amount of wind capacity is being developed and where frequency buffering is going to be dearly needed. To capitalize on that market opportunity, Beacon Power intends to develop merchant frequency regulation plants that would sell directly to their local ISO markets. One estimate would put the potential SEM deployment at 600 to 900 MW within the next 10 years, involving as many 40 to 60 sites (with a mix of 15 and 20 MW units) across about 15 to 20 service areas. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 150 Section 5: The Potential for Improved Network Infrastructure Finally, Beacon Power is working with New York State Energy Research and Development Authority (NYSERDA) on the concept of a green box flywheel that would act as a bridge between the end-user and the DG unit, to make sure that DG units do kick in large outages (like after what happened on August 14, 2003). In parallel, we expect to see more utilities getting involved in smart-grid R&D and new deployment activities, many of which already received the support of the DOE, national labs (e.g., PNL) and state agencies (e.g., PER). For example: AEP owns and operates its own R&D facility which is going after the new concept of premium power parks and new methods for reactive power and voltage control. AEP also participates in several smart-grid collaboratives such as GridWise, GridApp and various EPRI efforts. SCE is working on the Distribution Circuit of the Future, with first operations later in 2006. Con Ed is working on new substation designs and fast simulation modeling to take action before grid problems occur. Xcel partnered with major vendors on the Utility of the Future program focused on enhanced grid monitoring and outage detection. WE Energies is working on new high-availability premium-power office park configurations (as part of its Distribution 2010 program). Bonneville Power Administration is involved in several GridWise activities. The total level of R&D funding remains limited, overall, probably less than $75 to $80 million per year. That’s less than 0.2 percent of U.S. power distribution revenues for the investor-owned utilities (IOUs) alone. Some utilities have to become extremely adept at leveraging their meager R&D resources. For example, SCE is only spending only $1.5 million in R&D per year but it is overseeing almost $10 million in R&D programs. 5.3 Potential New Business Opportunity Templates We foresee five potential network enhancement BOTs: 1. AMI turnkey solutions (for mid-size roll-outs). For example, eMeter proposes that type of offering. One scenario is to see groups of utilities, vendors and system integrators forming consortia that would operate under the oversight of the local public utility commissions (probably hiring a third-party project manager to handle the roll-out effort). This type of approach (probably subject to bid) could be a solution to ensure more The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 151 Section 5: The Potential for Improved Network Infrastructure independence in the ways AMI data is collected, managed and shared among various DR stakeholders. 2. AMI concessions, whereby a utility would form a consortium with new entrants to design, roll-out and fund new AMI systems. This would spread the financial risks, put the vendors at risk and thus, make them more committed to see the success of each AMI initiative and may satisfy the regulators’ concerns for the large outlays that AMI initiatives can entail. Investors could be repaid through the combination of a financing charge and usage charge. 3. Regional AMI Independent System Operator. This is a case where a third-party would oversee the effort of “syncing” the management of separate AMI systems across utility ownership (e.g., IOUs, municipalities and co-ops) in select geographies where utility service areas are operationally very dependent on each other. Besides achieving economies of scale, this would help bring consistency among DR programs in effect in proximate service areas. 4. Enhanced Distribution Reliability Zones, where a utility secures the approval of its commission to design and implement a program of network enhancements backed by special cost recovery provisions and/or investment credits or subsidies. The program would include specific performance targets and could call upon the involvement of third-party turnkey providers. 5. Regional Smart-grid funds, where a utility develops a smart-grid plan, following a state-of-the-art and a methodology approved by the public utility code (PUC) and various proposals are being sought from legitimate/qualified players to implement the plan. Some of these proposals may be made on a turnkey basis and may involve long-term, third-party operations and maintenance contracts. One could expect that these new Business Opportunity Templates (BOTs) could capture 30 to 40 percent of the new AMI activity by the early 2010s. Companies involved in these new BOTs will include network grid managers, project and software management companies, smart meter developers, AMI infrastructure development and management companies, companies interested in tying the AMI activity to network asset management programs, telecommunication companies The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 152 Section 5: The Potential for Improved Network Infrastructure (including wireless communication software implementers and managers), Web and data server hosting companies, data mining companies, metering outsourcing data services and information signal companies. We show below how the four main groups of new entrants will be able to support the roll-out of each of the five BOTs that we have identified in this section. New Entrant Type Project and software management companies Technology solutions vendors Telecomm Companies Network Grid managers +++ ++ +/++ ++ AMI concessions + + 0/+ +++ Regional AMI Independent System Operator ++ +/++ + ++ Enhanced Distribution Reliability (EDR) Zones ++ ++ 0/+ ++/+++ +/++ ++ 0/+ +++ Business Opportunity AMI turnkey solutions Regional Smart Grid Funds Likelihood and Fit: 0= unlikely; +=low; ++=moderate; +++=best Source: GF Energy 5.4 Overall Deployment and Benefits Together an increased investment level (e.g., up to $30 billion in the next decade) in both AMI systems and smart-grid technology, along with increased system interoperability, should have the potential to: Provide much better information on the state of the grid, its weaknesses, its investment needs (how much and where) and ways to optimize it; Yield better and more accurate meter information (especially compared to electromechanical meters); Reduce outages and speed up and improve grid restoration efforts; Improve power quality; and Enable large DR programs in complementarily with end-user DR efforts and other private label DR activity. We have estimated that these investments could yield annual benefits of $7 to $11 billion per year by 2015, including $5 to $8 billion in annual DR benefits from utilities’ AMI investments and $2 to $3 billion in annual benefits from smart-grid investments. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 153 Section 6: Constraints to Deployment Section 6: Constraints to Deployment There are constraints to the rapid and optimized development of Perfect Power solutions for behavioral, institutional, regulatory, financial and technological reasons. In particular, the status quo can often be perpetuated by incumbents who do not want to lose the level of control they have today, the existing business model to which their management techniques have adapted over a century and the existing incentive to sell kilowatt hours given a fixed, regulated price. In spite of the major changes in the utility industry in the last two decades, selling kilowatt hours remains the primary source of revenue and profit for most players. Even for some of the most competition-driven companies, market share pushes them to expand kilowatt-hour sales as their core business. Their reliance on this business model feeds into their interaction with regulatory institutions and encourages the utility to persuade regulators that expanding kilowatt hour sales at a fixed rate is in the best interest of end-use customers, particularly residential customers who also are voters. As a result, even for innovative new entrants with great solutions, it can be difficult to break into the market, reach their target customers (even if they have been correctly identified), gain market share, market a standard product and services and, thereby, achieve critical mass where they can benefit from economies of scale and see their investment pay off. Nonetheless, the pervasive nature of many of the new technologies that will enable Perfect Power solutions is such that we expect many of these constraints to be eventually overcome, even if it happened in an uneven manner across service areas and market segments. 6.1 Customer Behavior In many instances, customers may not be willing to invest in Perfect Power solutions because they do not understand the value of these solutions, do not perceive how they could adjust their behaviors to take advantage of such solutions, do not have access to capital to deploy these solutions, or believe the payback is too long or are too conservative or enough savvy to invest in and manage new technologies. In many market segments, there will be a fraction of early adopters, but they may only represent 15 percent or so of the market. However, early adopters help kick the market by being willing to take more risk, being more engaged in the success of their purchase and thus, provide success stories that can then help propel adoption by other more risk adverse customers (“followers”). Still, higher market penetration will be achieved only if the new value propositions yield quick paybacks, often in the one to The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 154 Section 6: Constraints to Deployment three year range. There are many differences, though, between the residential and commercial sector. Residential Sector. The value proposition to a homeowner may not just be based on dollars and cents or payback. It also may involve judging the new offering or solution based on what it does for security, convenience, comfort, satisfaction, etc. As has been the case with green power sales, there is an affluent segment willing to pay more for better or Perfect Power, especially if it has positive social attributes, such as reducing overall emissions, using advanced technology, giving the customer control, etc. In addition, the ability to Web-enable many of these solutions wirelessly is a major facilitator to penetration because it is an inexpensive, plug and play approach that can help overcome customer reluctance in the residential sector, for example: Well-designed intelligent controls have a way to “engage” the consumers by providing the right price, energy usage or environmental signal in the right format. Branding may be an important element. A well-designed energy portal can have default profiles that can make energy management more automatic and almost self-managed. In some instances, the software can self-learn (for example, a smart storage system will learn the energy usages of the building where it is located and can thus, be programmed to adapt its response accordingly). There is a debate about the use of PC interfaces, remotes and dedicated energy handheld controllers. The use of powerful graphics and communications interfaces can help illustrate the value of these propositions by reinforcing the message of how quickly and how often savings, productivity gains and enhanced customer service are indeed being achieved. Some energy management offerings are designed to convert in dollars, the impact of every single control strategy, demand response action or fault clearing. Several vendors are talking about “a 10 foot” presentation of the results of a residential energy management system. For example, by having these results emulated under an icon labeled “My Energy” on the same plasma TV screen used for calling the cable subscription or video-on-demand services). Web-enabling also can allow the quick mobilization of entire groups of customers via a variety of communication means (e-mails, cell phones, PDAs and digital signage). In some of the pilots that are currently going on, pilot participants e-mail each other to exchange ideas or compare results. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 155 Section 6: Constraints to Deployment In addition, as is the case in the commercial sector, the development of efficient, green building standards will be needed to provide vendors and customers with a solid benchmark against which to measure their performance. As a result, we believe that the residential demand-response pilots of tomorrow will have much more impact because, if they are well designed, they will engage, empower and reward their participants much more than they ever did in previous pilots, too many of which were conceived from a utility-centric perspective and were too administrative in nature. For example residential-aimed pilots and demand response programs of the future could: Have electricity savings directly deposited in a savings account that is interest bearing, like the credit cards have started to do. Savings could be tied to environmental causes or converted into free green energy including greenhouse gas credits. Savings could give rise to smart power points, redeemable for other services. Such motivation tools may be increasingly used by energy retailers. For example, Direct Energy has had for a while a loyalty program that allowed customers to earn mileage points. Commercial Sector. Fortunately, many building intelligence solutions can meet that test but more capital intensive solutions such as HVAC retrofits, energy storage systems or DG applications have in most cases longer paybacks of four to five years or more. Nonetheless, even when it involves quick paybacks, some segments will be more reluctant than others. For example, the leased real estate market is a very conservative segment of the commercial real estate market. For this reason, we can anticipate, at first, a much higher market penetration in owner-occupied buildings or in buildings owned by Real Estate Investment Trusts (REITs), rather than in leased buildings under the supervision of property managers. Such managers are the first to recognize that they have no particular energy management vision as it is difficult for them to reflect their tenants’ often very diverging needs and desires. At the same time, property managers do not always make the effort to provide the right level of accountability to empower the tenants. That is why submetering has encountered considerable opposition. There are other factors that hamper quick adoption of new technologies and approaches in the commercial sector: The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 156 Section 6: Constraints to Deployment Lack of key performance metrics to gauge the perfection, intelligence and performance of buildings; A dysfunctional building specification and construction process; A limit to how quickly new business intelligence system (BIS) technology can be adopted; A lack of building management and maintenance follow-through; and The fragmentation of the industry. On the first front, there is a need to have better and more acceptable metrics to help define the level of performance of a building, whether one attempts to measure the building’s intelligence, greenness or Perfect Power fit. Accepted metrics can then morph into standards that can then be industry-recognized and enhance the value of the building. At this juncture, metrics for intelligent buildings are just being developed by CABA. The ability to rank the greenness of a building (e.g., using the LEED ranking system developed by the U.S. Green Building Council) is still quite new and we do not yet have a standard for Perfect Power buildings. Unfortunately, the development of such metrics takes time, even more so since, as we noted before, some of these approaches will probably have to converge at some point. Without such metrics, it is hard to make compelling cases about the superior value of an intelligent, green and Perfect Power building, especially given the conservatism of building owners and operators (BOOs). We found that not many of the large BOOs have their own energy groups and many focus on first costs rather than long-term building lifecycle costs. In addition, the process by which a commercial building is being planned, designed, specified, constructed and then operated is very dysfunctional. In many cases, it is design-build, which means that much is under the control of a general contractor and it is then hard for a new entrant to propose a superior solution. Often, that vendor does not have access to the real customer, i.e., the future tenant, or if it does, it is too late or many years later, during a retrofit. Still, there has been a lot of talk about “whole building” design and in its 2003 DOE’s High-Performance Commercial Buildings Roadmap, the DOE sets up an ambitious goal to have within 20 years some 70 percent of the new buildings and major rehabilitation projects employ whole-building design. It will take a while for “whole building” design practices to take hold and have building designers figure out (and convince their customers) that whole building design does not have to cost so much more or be so difficult to implement. There also is a lot of wariness about building intelligence: There is a need to have more open protocol configurations. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 157 Section 6: Constraints to Deployment New software solutions (using recent codes such as JAVA, XML and SOAP) need to be rolled out to help spur the development of wireless mesh networks. Many users are afraid of the amount of new BIS technology that is entering the marketplace. Some BIS solution providers are too cavalier, importing a dot-com, “virtual” mentality in an environment where many energy managers are more of a brick-and-mortar type. There are some real challenges to constructing an intelligent building. In some cases, suppliers don't carry all the products needed for the full implementation. Even more common is a lack of design and construction firms that have an understanding of all the systems. “There's a gap between somebody who understands the electrical and the mechanical and the networking systems and can design those to work together. If one goes within an engineering firm, it's traditionally organized with a mechanical group and an electrical group and the data guys are in a different firm altogether.” Once a developer or owner finds a firm that can handle the job, the task of coordinating subcontractors can be overwhelming, even on a project as simple as installing a door (in an intelligent building, it may be equipped with a panic bar and a card reader so the door would have to work mechanically, electromechanically and with IT as well). There is a need to have more contractors that are multi-disciplinary to be able to effectively deploy building intelligence systems. Finally, the building construction and supply industry is fragmented, apart from a few sectors (e.g., insulation). There are hundreds of designers, construction companies, contractors, vendors and building operators and communications among these groups is reported minimal, even when they work on joint projects. There are few entities that can span several trades and have the size and capability to influence much of the industry at once. Although industry groups have multiplied, there are often several groups in the same space. Overcoming all of these barriers require that regulators allow customers to choose how much price risk to bear and select from a menu of retail contracts that may involve different prices and product differentiation. However, there also is a need to educate customers and this will take time. 6.2 Utility Attitudes and Regulatory Constraints Utilities argue that they have many reasons not to embrace the whole spectrum of Perfect Power solutions enthusiastically. For the most part, utilities intend to remain The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 158 Section 6: Constraints to Deployment “on their side of the meter,” engaging in only limited ways in managing customer demand and use profiles. (The industrial sector is an exception.) And, however, they still, in many cases, assert the property right over the customer use data. In many cases, these excuses have to do with the way utilities are regulated as we will discuss later. However, utilities are often not the ideal “mover and shaker:” They do not have that much capital and certainly not a lot of discretionary capital. They often exhibit an unwillingness to take risks with new technologies. They are reticent to get involved in sales of hardware and services to customers based on the failure of most efforts over the past 10 to 20 years. They have a lack of experience in joint venturing and teaming with partners, facilitators, retailers, etc. They often lack the communications infrastructure to manage load, either proprietary or open protocol. As a result, utilities are not the most obvious Perfect Power player to team with. The vast majority of those in the home and building automation sector, who GF Energy has interviewed, are not actively engaged in business discussions with utilities, nor do they seem very eager to do so. Instead, we have heard many discouraging experiences from vendors and end-users: Utilities lack interest, as many express no deep motivation for electricity saving technologies, no inclination in investing in energy management technologies or no consistent propensity to provide “inkind” strategic or “best practice” input to their customers. Utilities are not knowledgeable (or comfortable) about current home automation, sensor and Internet protocol (IP)-based communications. Utilities are generally opposed to open control and data communication systems, arguing that they have always relied on proprietary approaches and for security reasons want to continue to maintain their own control systems. Utilities are very slow in making decisions, often taking two or more years to make decisions that entrepreneurial organizations make in weeks or months. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 159 Section 6: Constraints to Deployment Many activities utilities do require regulatory permission or notification and significant data has to be made public beyond what most more competitive industries would consider appropriate. Compared to other industries, where joint ventures and team are common ways of leveraging resources, utilities generally lack experience in working with other players in teams. There are too many small players, meaning there are few players with sufficient scale to take advantage of mass market opportunities and working with multiple players is time-consuming and expensive. Much of the existing utility infrastructure is old and incompatible with IPs. For example, only a small number of meters have serial port connectivity, so it would be very expensive to collect whole-building electricity demand data. Very few data are available from utilities about market demographics compared to customer-information available in other industries. Regulatory privacy restrictions limit the amount of information that is available from being effectively utilized. Business model incentives are lacking since most utilities view demand response as a negative revenue proposition, because maximizing kilowatt hour sales is generally seen as advantageous, but this has not become a practical matter since there are few projects. Likewise, in the commercial market, we hear the following complaints: Utilities do not want or like third-party vendors to install parallel metering and appliance dispatching approaches for fear it adversely impacts their operations and client account services. Utilities have no incentives to implement energy management approaches themselves. In many cases, customers are being switched to real-time-pricing default rates or have negotiated their own supply agreements with competitive suppliers. There is no incentive for them to promote such smart energy network development unless they can dispatch load themselves to their advantage. It still remains difficult and cumbersome in too many cases for a multi-site corporate customer to implement a multi-site energy management approach (having to deal with various utilities, all having their different protocols and conditions for accessing data). However, the biggest problem remains, in final analysis, the way utilities are regulated. They basically have little motivations to engage in aggressive energy efficiency and demand response, as well as DG solutions because they fear that they interfere with their operations and will mean lower throughput and therefore less The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 160 Section 6: Constraints to Deployment revenue, cash flow and earnings. In large part, the root cause is the way that utility rates are set up. There are, however, many ways to remedy this as shown in the table below, which lists examples of potential fixes to address utility resistance to demand response, distributed generation and investments in AMI and smart-grid technologies. Type of Utility Resistance Potential Fixes To Demand Response (which is seen as a threat against revenues) •Increase the fixed component of distribution rates •Allow utilities to earn an incentive per kW of deployed DR capacity. Could be a fixed, indexed or variable incentive. Most useful to jump start DR. •Permit utilities to rate base all their DR‐related capital and program costs in the rate base and earn a return premium for high benefit DR •Have utilities negotiate special DR rates •Set up a mechanism to share between DR customers and utilities the DR savings that can be attributed to deferral of new distribution investments. To Distributed Generation (DG) •Use variable or performance‐indexed standby rates •Better monitor DG unit performance to avoid unfair penalties and improve coordination between DG operators and utilities/network operators •Develop DG RFPs that are the result of collaborative efforts (e.g., somewhat inspired after the recent targeted DR RFP issued by Con Ed) •Promote joint utility‐third party development of DG units, especially for adjacent sites (and microgrids). To AMI and smart grid investments •Offer return premiums for qualified investments •Mandate higher grid reliability and performance standards •Set special delivery surcharges if benefits flow to certain parts of a network service area where operation improvements are necessary •Award Federal or state loan guarantees to support smart grid investments. On the DR front, for example, one approach would be to prescribe a sharing of the DR benefits between the end-users and the utilities. The utilities’ share could be set in proportion to 1) the DR management services they provide; 2) the amount of capital investment that they may incur; and 3) the value, form and timing of such savings. Such sharing mechanisms, however, require partial rate reforms and proceedings with local PUCs. Examples of DR fixes include: Increase the fixed component of distribution rates. Utilities are allowed to earn an incentive per kW of achieved DR capacity deployed. It may be a fixed, indexed or variable incentive. May be most useful to jump start the market in some jurisdictions but it may not be the most efficient mechanism. Utilities rate base all their DR-related capital and program costs in the rate base and earn a return premium for high benefit DR. Utilities negotiate special DR rates. Share DR savings that can be attributed to deferral of new distribution investments between DR customers and utilities. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 161 Section 6: Constraints to Deployment The most enabling change, of course, is retail competition, especially in the residential sector, which, except in Texas, has not yet taken off and incumbents believe will not do so in the near future. Another approach is to have the utility act as a DR aggregator, forcing DR responders to be represented by the utility, acting as a DR agent with the local independent system operator (ISO). The utility then shares the ISO proceeds with the contributing end-users. A 70/30 sharing is an example of what has been considered. This way, end-users do not need to understand the rules and the utility can carry out all the necessary performance and billing verification, as well as compliance audits. In addition, because it now manages an aggregator DR portfolio that should be diversified, the utility may offer to offset (within reason) penalties associated with end-user non-performance. In doing so, the utility would compete with independent DR harvesters, which tend to market similar offerings. Even more complaints are cited when it comes to DG opportunities where project developers and DG operators most often say that there is no “level playing field,” for the following reasons: 1. Utilities make it difficult by imposing high standby rates. 2. Utilities impose expensive demand-rate tariff structures. 3. Utilities can make developers drag their project development activities and developers then give up. Utilities also have their preferred sites or service area locations. 4. Often utilities are the ones that trigger DG system outages and yet it is difficult to prove it, but the building owners end up paying unfair demand-charge related utility claims. 5. Many utilities do not have a strategic DG plan. Their attitudes change from one executive to another. In any case, when DG is promoted by a utility for a while, it seems to reach a plateau quickly with a few installations (at most a few tens of MW). Beyond that point, utilities become reluctant. Existing regulations in all states prohibit anyone from constructing infrastructure that crosses a public byway, except for the utility. If you own buildings on opposite sides of the street and want to share energy systems on both, you can't, under existing law. Yet, there ought to be ways to solve this, including: The use of variable or performance-indexed standby rates (e.g., rates calculated based on the actual timing and length of the DG system The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 162 Section 6: Constraints to Deployment outage characteristics and their measurable impacts on the local loads and network operations); Better monitoring of DG unit performance to avoid unfair penalties and improve coordination between DG operators and utilities/network operators; The development of DG RFPs that are the result of collaborative efforts (i.e., somewhat inspired after the recent targeted Con ED DR RFP); and The joint utility third-party development of DG units, especially if they involve adjacent configurations. Finally, investments in AMI or smart-grid technologies could be encouraged through the use of: Return premiums over and beyond the average approved return; Special delivery surcharges if benefits flow to certain parts of a network service area; and Awards of loan guarantees from state or federal funds. In addition, in some states there has been a de-linking of the electricity delivery role and the commodity sales, creating a greater potential for non-kilowatt hour driven business dynamics to emerge in some utilities. Especially where the commodity is a pass-through with no markup or margin for the utility, managing loads become a more acceptable proposition, especially if there are cost-effective opportunities to defer or obviate the need for transmission and distribution system upgrades to meet expanding needs. The Consolidated Edison 123 MW demand-response solicitation in 2006, is a good example of how a utility can find it cheaper to share DR savings, rather than invest in more expensive distribution upgrades. 6.3 Barriers Against New Entrants Many of these constraints end up slowing or stifling the activity of new entrants because they result: In poorly designed rates that do not provide the right incentives to end-users; In under funded grid improvement programs with worse financial consequences later (and poor service meanwhile); and In unaccountable behavior by the utilities, which do not feel the pressure to seek the most optimal technology solutions. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 163 Section 6: Constraints to Deployment Arguably, there is a lot that new entrants can do by bypassing the utilities altogether, going directly to consumers and selling them intelligent Web-enabled and remotely managed, energy management efficient solutions, signing them up for ISO DR programs and offering them storage or DG installations whenever it is economically attractive. That first wave will occur almost regardless of what utilities do and quickly rather than slowly if energy prices stay high or worse, increase. However, this is only a fraction of the opportunities that new entrants can go after and help implement toward the emergence of a Perfect Power System. New entrants also can offer to: Team with utilities to offer intelligent management solutions and run DR programs; Act as outsourcing agents to run parts of the grid and own/manage microgrids; Deploy AMI concessions (as described in section four); and Co-invest with utilities in microgrids. 6.4 Implications These constraints have the potential to delay the adoption of even the best designed Perfect Power solutions. Yet, we continue to believe that the pervasive nature of many Perfect Power enabling technologies described in this report will overcome over the next decade many of these constraints, even if it happens in an uneven manner across service areas and market segments. In particular, we subscribe to the idea that around 2015, we may reach a tipping point where the entire system will have been sufficiently digitally enabled to allow a true “plug and play” environment where new control, storage and DG technologies can be brought in effectively, on time and at reasonable costs in both the residential and commercial sectors. In our opinion, this tipping point will be reached when: Home automation systems have become a staple offering from hardware retailers, home contractors, telephone companies and energy retailers; Building intelligence is implemented in more than half of the new commercial buildings; A whole new breed of system integrators has proved itself in the commercial sector; The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 164 Section 6: Constraints to Deployment Active demand response programs are in place in all key load centers, their track record has been established for a few years and results have fostered the emergence of large-scale DR service providers with customer bases that represent combined loads of several gigawatts (GW) each; A large number of Fortune companies have their multi-site facility portfolios fully Web-enabled and monitored and have subscribed to extensive and sophisticated demand-response services; Submetering has started to be widely and successfully implemented in the commercial leased space and is becoming a valid option in multifamily and office buildings alike. Tenants can too benefit from DR programs; About 40 to 45 percent of aggregate load is served in areas equipped with advanced metering infrastructure (AMI); Grid interoperability has been mostly achieved (for more than 85 percent of the load); and More than 20 percent of new network investments are smart-grid related. Once that tipping point is reached, further market penetration and enabling of the Perfect Power System will accelerate as more “follower” type customers overcome their risk aversion, the AMI potential is being fully tapped and smart -grid technology becomes the prevailing way to invest. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 165 Section 7: Deployment Priorities Section 7: Deployment Priorities 7.1 Overall Deployment Roadmap Enormous progress can be achieved over the next decade toward deploying a Perfect Power System, with the eventual result being almost universal advanced metering infrastructure (AMI), most applications demand response (DR) capable, the deployment of smart-grid technologies in most service areas and the emergence of well-planned microgrids. However, this will happen in waves. The first wave is certainly the “smarting up” of the customer application base. Whether it happens faster in the residential or commercial sector could be debated. On one hand, the commercial is much more dollars and cents oriented and more structured, but there is a lot of institutional inertia and the sector’s dollar and cent mentality is of no help if the calculated payback is more than three to four years. On the other hand, the residential market will value many other benefits besides just Perfect Power and energy savings. It will consider comfort, convenience and the ease of integration of the new solutions in the household schedule and way of life. Although this sounds like it involves more complex decision-making, the right energy management portal at the right price could sell like a mass market appliance and there will be enough channels ready to deliver if the Best Buys of this world support market entry and system installation and maintenance. As discussed in the previous sections, we anticipate that, with the right regulatory incentives, a third of the market could be DR-enabled by 2015. However, much of that DR enabling will vary state by state and will involve overlapping offerings, some managed by independent system operators (ISOs), some aggregated by local utilities, some private-labeled by a new breed of DR service providers and finally, some selfenabled by large multi-site corporations with national footprints. In that parceled distributed generation (DG) world, some customers may participate in more than one DR program and have several DR partners. A strongly DR enabled power sector would already yield considerable benefits and might soon enough tend toward more convergent offerings and prices, especially since we also think that strong AMI penetration will have become a fact by 2020 and that the penetration of smart-grid technologies will take off around 2008 to 2010 to reach 20 percent by 2015 and 40 percent by 2020. The development of end-user-based DG and storage applications will depend on how quickly prices can come down, even though certain types of renewable-based DG will The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 166 Section 7: Deployment Priorities benefit from incentives found in the 2005 Energy Policy Act. Fossil-based DG is having a more difficult time, especially with high gas prices but it will become more competitive in some areas where utilities will see their rates unfrozen after the end of the transition period to deregulation. DG also will become more relevant in service areas with consistent congestion issues although it will compete for awhile with nonDG DR participation. However, it is clear that in a DR-enabled environment, where net metering becomes a fact, the value of DG and smart-grid-interactive storage will increase significantly. We also believe that the commercialization of better packaged units, fully operable and reliable interconnections and the emergence of new entrants specialized in mass customized DG, will make a big difference. Finally, it will become possible to develop microgrids more effectively and systematically (i.e., at the right locations, of the right size and the right configurations), once the first pioneer applications have proven their value in a landscape where DR, AMI and smart-grid investments not only co-exist but capitalize on each other. 7.2 Potential Benefits For the purpose of this section, we have patterned our estimates after the methodology used by the Rand Corporation in its 2004 report on the benefits of smart-grid improvements. We also consulted Electric Power Research Institute (EPRI’s) estimates of the future benefits that could accrue from wide scale grid enhancements. Our estimates, however, are more short-term, since they focus on the next decade, i.e., through 2015. Finally, our estimates are based on the analysis of our four deployment scenarios and contingent upon the assumptions that we listed in section one. In that context, we estimate future investments of about $45 to 60 billion in smart home energy controls, commercial building intelligence, AMI and smart-grid technologies over the next decade. We also forecast that such investments could yield between $14 and $22 billion in annual benefits by 2015. This would include: The “smarting up” of premises in both residential and commercial sectors, which could result in more than $6 to $8 billion of benefits per year by 2015 for an investment of about $20 to $30 billion through 2015. The enabling of DR and deployment of AMI could add $5 to $8 billion per year by 2015 (and closer to $15 billion per year by 2020 as AMI usage gets more prevalent) for investments around $7 to $8 billion over the next 10 years. The deployment of smart-grid technologies should yield annual savings of $2 to $3 billion by 2015 (and growing higher in the ensuing years), for investments up to $20 billion through 2015. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 167 Section 7: Deployment Priorities DG and smart interactive storage for residential and small commercial applications could add another $1 to $2 billion per year for 10-year investments in the $2 to $4 billion range. 7.3 Technology and Deployment/Demonstration Priorities We think that there is a value in engaging a certain number of progressive utilities in showcase projects such as: The roll-out of fully open AMI initiatives; The sponsoring of various DG aggregation efforts by local utilities; New microgrid projects around select campuses, involving a consortium of the local university, the local utility, a real estate developer willing to increase his brand image and a brownfield site; and The development of several smart-grid implementation plans, using a systematic new methodology well-vetted (see last section on quality management). That methodology could then serve as reference for replication in other service areas. The methodology could then be rolled up at the ISO level to ensure best results. 7.4 Regulatory Priorities Unfortunately, it seems that the regulatory battle will be mostly at the state level. The only federal front to pursue would be the demand-response initiative that the Federal Energy Regulatory Commission (FERC) is sponsoring under the aegis of the 2005 Energy Policy Act. So far, three town hall meetings have taken place, which have revealed again, the very wide diversity of stakeholders. However, the effort is worth pursuing. In addition, the FERC recently issued its recent Assessment of Demand Response and Advanced Metering, which included the first ever national survey of electric utility demand-response and advanced metering. The survey provides very insightful data thanks to a high voluntary response rate of about 55 percent. At the state level, the battle is public utility code (PUC) by PUC, although there are glimpses of hope to do some of that evangelism work at the regional level. One example is the work that the MADRI group has been doing, trying to bring about a consistent set of DR policies across mid-Atlantic states that are in the PJM footprint. Likewise, regional efforts could be pursued in New England, New York Independent System Operator (NYISO) and Midwest Independent System Operator (MISO) and this may be worth investigating the desirability of developing MADRI analogs. Still, the hope that similar DR protocols are being adopted remains slim. However, the goal would be to pursue the type of rate reforms evoked in section five. Regulators are busy and are not technologists, so we should focus attention and resources on The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 168 Section 7: Deployment Priorities education and outreach to them if we want this vision to happen. It also has to take place in a layperson-friendly language, beyond the usual engineering-heavy language common in this industry. 7.5 Outreach Priorities To promote the development of Perfect Power solutions will require a significant amount of outreach activities. Fortunately, there are several organizations that are already in place and can be effective partners and advocates for progress. For example, in the residential sector, strong industry groups have formed to promote the development of home interconnectivity. This includes working with groups like the Home Plug Power Alliance. In the commercial sector, examples of outreach activities to consider would include: The development and roll-out of a Perfect Power commercial building index, which could be rolled in other existing or pending indexes (e.g., LEED or BIQ); Close work with some key stakeholder groups, such as BOMA and CABA, most especially to foster the deployment of best practices among top building owners; An advocacy campaign for the inclusion of Perfect Power clauses in leases and a reach-out campaign to Real Estate Investment Trusts (REITs) and large building owners; Work with the General Services Administration (GSA) and other federal agencies to instill the notion of Perfect Power Systems in their existing programs. For example, work with the GSA Energy and Maintenance Network (GEMnet); Promote the formation of a golden circle of large building owners and operators (BOOs) that would sponsor their own “dos” and “don’ts” and implement quality standards for their in-house energy management groups (the way they evaluate system configurations, how they procure for them and how they operate them, or outsource their O&M); Federate commercial real estate developers around proper DG best design and system integration practices; Quickly push focus on small to mid-size commercial building market (e.g., in building sizes between 25,000 square feet and 100,000 square feet) where Perfect Power configurations will be more difficult to design (possibly), sell and implement. In that market, one potential issue will be to find integrators of small scale applications (need to The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 169 Section 7: Deployment Priorities have multi-disciplinary contractors, same problem as in residential sector, to some extent); Consider funding case studies targeting small and mid-size commercial applications (where the economics of Web-enabled energy management may be harder for potential users to perceive); Focus on developing DR programs that are best suited to small and mid-size commercial applications (e.g., in the service industry); A strong education campaign with specialty designers and integrators with the funding of a special label program. For example, team with companies like EYP and Syska Hennessy. In that same vein, one promotion activity could involve the funding of a yearly prize for the best designed Perfect Power building; and A focus on some downtown urban areas to create Greater Local Energy or Perfect Power Councils in cooperation with some utilities that face difficult fault current situations. Such councils would obtain waivers to share energy facilities, exchange power at the area level and co-fund reliability enhancements with the local delivery company. In some cases, a special purpose company may be set up to oversee local investments. 7.6 Quality Management Implications and Priorities Finally, progress toward a Perfect Power System also implies the development of quality-based processes to help us design buildings. Based on our analysis, we list below a slate of twelve processes or initiatives to help promote quality design, quality regulations and quality implementation toward a Perfect Power System: Promote the use of “whole building design” and life-cycle costing in commercial buildings; Develop Perfect Power building metrics and ratings for office buildings; Promote the quality practice of “urban power/energy planning;” Promote the practice of continuous building commissioning in commercial applications; Support grid system interoperability; Promote certification of home energy automation installers; Develop a certification program for demand-response companies; Promote best energy management and DG practices among top building owners; The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 170 Section 7: Deployment Priorities Develop design guidelines and a quality design process for microgrids; Develop a reference framework to develop smart-grid funds; Develop standards for critical facilities (inc. data centers); and Educate PUCs on demand-response and automated metering. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 171 Appendix A: Data Sources Appendix A: Data Sources This list of data sources is organized in 10 sections: 1. Smart Homes 2. Building Trends 3. Intelligent Commercial Buildings 4. Critical Facilities 5. Demand Response 6. Distributed Generation 7. Microgrids 8. Energy Storage 9. Advanced Metering Infrastructure (AMI) 10. Smart-grid Technologies A. 1 - Smart Homes Association of Home Appliance Manufacturers (AHAM) BPLIA (Broadband over Power Lines Industry Association), www.bplia.org CableLabs CE Pro magazine, 2005-2006 issues CE Pro magazine, Buyers’ Guide 2006 – Statistical Report, www.cepro.com CEA TechHome, by the Consumers Electronics Association CEDIA (Custom Electronic Design & Installation Association) Centralite, Jetpak www.centralite.com Consortium for Energy Efficiency (CEE) Consumer Electronics Powerline Communication Alliance (CEPCA), www.cepca.org Consumer PowerLine and StarLite product specifications, The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 172 Appendix A: Data Sources Control4, collateral www.control4.com materials and specification DALI DSL Forum Echonet Consortium Energy Information Administration (EIA) Consumption Surveys (1997, 2001, 2003). Electrical Products and Solutions, “Wireless Systems Light Way to Increased Revenue,” by Dan D. Harrell, March 2006 issue Emerson, Survey of Homeowners’ attitudes toward and use of programmable thermostats, Emerson press release of January 25, 2006 Energy Users News, 2005-2006 issues GridPoint Web site materials, ConnectSeries and ProtectSeries fact sheets, www.gridpoint.com Ethernet Users Alliance Exceptional Innovation, LifeWare Backgrounder, collateral materials and spec sheets Home Gateway Initiative HomePlug Powerline Alliance, Inc. Honeywell collaterals, including Honeywell HomMed offerings, 2006, www.hommed.com Intel’s Digital Home Fund, Web site materials Intel ViiV Product brief, 2006 Internet Home Alliance, Chairman’s Roundtable materials Lagotek, collaterals and specification sheets, 2005, www.lagotek.com McGrawHill Construction and National Association of Home Builder Survey, 2006. www.analyticsstore.com MagicHome Forum, www.magichomeforum.org MSNBC.com, “Smart Homes go mass market,” by Michael Rogers. April 10, 2006 On-Q Legrand collaterals and spec sheets, www.onqlegrand.com Park Associates Web site and industry news postings Residential sheets, Energy The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 173 Appendix A: Data Sources Park Associates: Outlook for Home Management Systems, A White Paper, 2006. Park Associates, Home Builders: Key Channels for Consumer Electronics, 2005 Park Associates, 2005 State of the Builder Technology Market Survey Park Associates, “Home Control Systems: State of the Market,” report by Bill Ablondi, 2006 PLC Utilities Alliance SmartLabs, Insteon collaterals, www.insteon.net The Connected Home Roadmap, http://www.automatedbuildings.com/ United Power Line Council, www.uplc.utc.org Universal Power Line Association (UPA), www.upaplc.org UPnP (Universal Plug and Play) Forum Vantage Controls, Infusion www.vantagecontrols.com XML Standards Subcommittee/Obix ZigBee Alliance, www.zigbee.org Zigbee Alliance, Zigbee Alliance Overview by Deepak Kamlani, Executive Director Zigbee Alliance Inc, December 2005 Z-Wave Alliance, info@z-wave.com Z-Wave Alliance, Catch the Wave, 2006, www.z-wavealliance.org Web sites of and contacts with companies including AMX, Applied Digital, Aprilaire, Audio Access, Axis Caneras, CasaWorks, Centralite, Control 4, CorAccess, Crestron, DSC Security, Elan, Exceptional Innovations (Lifeware), I-Touch, H.A.L., Home Central, Home Logic, Honeywell EnviraZone, GE Security, Global Cache, HomerSeer (software), Insteon, Intermatics, JDS Stargate, Lagotek, Lantronixs, Leviton, LifeTouch, Lutron, Motorola Premise Engineering, NetStreams, NuVo, On-Q (Legrand), Panasonic IP Cameras, Phillips, Proximis (software such as NetRemote), RCS Climate Controls, Tripplite Power Products, TronArch, Sony, Vantage, Xabler, Xanboo and Xantree. sponsored collaterals and by CABA spec at sheets, The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 174 Appendix A: Data Sources A. 2 - Building Trends AIA Integrated Practice Strategy Working Group, “Integrated Project Delivery Models,” by James R. Bedrick, AIA. AIA Center for Building Performance and Environment Alliance for Sustainable Built Environments American Council for an Energy-Efficient Economy (ACEE) American Institute of Architects (AIA) Associated Builders and Contractors (ABC) Associated General Contractors of America Association for Facilities Engineering Association of Energy Services Professionals (AESP) Association of Energy Engineers (AEE) Air Conditioning and Refrigeration Institute (ASHRAE) BOMA Building Performance Institute, website materials at www.BPI.org Canada Green Building Council (CaGBC) Center For Building Performance and Diagnostics Center for Smart Energy (newsletter materials) Center for the Built Environment (UC Berkeley) Center for the Built Environment, “LEED Post-Occupancy Evaluation: Taking Responsibility for the Occupants,” by Charlie Huizenga and his research team, November 2005 Council on Tall Buildings and Urban Habitat Design Build Institute of America FACILITY MANAGERS ENGINEERS INSTITUTE OF AEE (FMI) FIATECH (new construction techniques) Health Care Facilities Symposium Illuminating Engineering Society of North America (IESNA) Interface Engineering, “Engineering a Sustainable World” and application to the Oregon Health & Science University center, March 2006 The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 175 Appendix A: Data Sources Interface Engineering, “A New Sell for Photovoltaics,” by Jerry Yudelson, LEED AP, Vice Principal and Sustainability Director, February 2006 International www.ifma.org IFMA, “Green Building Practices Growing – Recent Study Reveals trend Toward Eco-friendly Commercial Buildings,” results from the FIMA 2005 Sustainability Study National Research Council of Canada, The Institute for Research and Construction, “A Summary of NRC-IRC Building Research Initiatives,” by John Burrows and Jim Gallagher, as published in the Spring 2006 issue of Homes & Buildings National Institute of Building Sciences (NIBS) National Institute of Sciences and Technology (NIST) NIBS Facility Maintenance and Operations Committee Open Consortium for Real Estate (OSCRE) The Real Estate Roundtable Society for College and University Planning, “Looking Forward to the Campus of the Future,” by Terry Calhoun, 2005 Sustainable Buildings Industries Council Real Estate Board of NY The Turner Construction Company, 2005 Green Building Market Barometer The Turner Construction Company, Surveys of attitudes toward green buildings in office buildings and schools, 2004-2006 The Urban Land Institute US Green Building Council, www.usgbc.org XML Standards Subcommittee/Obix ZigBee Alliance Z-Wave Alliance, info@z-wave.com Facility Management Association (IFMA), A. 3 - Intelligent Commercial Buildings ABB, ABB Drives for HVAC Applications, 2006 Advanced Buildings System Integration Consortium The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 176 Appendix A: Data Sources Automated Buildings.com Web site, wide range of materials including many interviews of key players by Ken Sinclair, 2005-2006 Automated Logic, CtrlSpecBuilder materials BACnet International, www.bacnetinternational.org BIQ Consortium, CABA’s Intelligent Building Ranking Tool, 2006, www.building-iq.com Broadband Energy Networks collaterals Building Intelligence Tour 2006, “The Future of Integrated Buildings: From Myth to Math,” joint document sponsored by Cisco Systems, Richards-Zeta, Panduit and Intelligent Buildings Continental Automated Buildings Association (CABA), Web site and posted research materials, www.caba.org CABA Connected Home Council Cisco Systems, Connected Real Estate Initiative materials Computer World, “The Rise of Smart Buildings” by Robert L. Mitchell, March 14, 2005. Control Design (from www.controldesign.com Cyrus Technologies Inc, “Building Freedom with Web Services” by Matt Horton, 2005, www.cyrustech.net DALI Distech Controls, EC-Net collaterals, www.distech-controls.com DOE, “Advanced Controls for Net Zero Energy Buildings” DOE’s Office of Building Technology (several reports) including “High-Performance Commercial Buildings Roadmap,” 2003 Echelon, i.LON e3 Internet server collaterals and spec sheets, 2006, www.echelon.com Echelon, “Radio Frequency Control Networking – A Technology Assessment” by Abhay Gupta and Michael R. Tennefoss, www.echelon.com Energy Control Inc, “The Next Wave of Performance Contracting” by Jack McGowan, August 2005 Energy Information Administration, Survey of Non-Residential Buildings (2003) Entelec Control Systems, Sky-Walker collaterals, 2006 Web Putnam site Media), materials magazine at issues, The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 177 Appendix A: Data Sources GridLogix, EnNET collaterals and spec sheets, www.gridlogix.com Harbor Research, M2M/Pervasive Internet Venue Segmentation Map:Intelligence Device Networking, 2006, www.harborresearch.com Harvard Business Review, “Four Strategies for the Age of Smart Services,” by Glen Allmendinger and Ralph Lombreglia, October 2005 issue Homes & Buildings, “What is an intelligent building?” by Paul Erlich, Winter 2005 issue Homes & Buildings, “Using a Wireless Utility to Manage LargeBuilding Wireless Environments,” by Ed Cantwell, InnerWireless, Summer 2005 issue Homes & Buildings, “RFID-Based Building Automation: Hype or Reality?” Spring 2005 issue Homes & Buildings, “Building for the Future: A look at the TIA-862 BAS Cabling Standard,” by Jerry L. Bowman, Global Director BAS/IBS at SYSTIMAX Solutions. In-Building Wireless Solutions 2006, conference collaterals, www.iirinbuildings.com Intelligent and Integrated Buildings Council (sub. CABA) Intelligent Buildings Summit www.strategyinstitute.com Intelligent Buildings, “Powered by the Fourth Utility,” collaterals and case studies, www.intelligentbuildings.com Intelligent Community Forum (ICF) Interval Data Systems Inc, Innovating the Business of Facilities Operations, July 2005, www.intdatsys.com Jennic, collaterals and spec sheets on JN latest offering (Zigbee network stack), May 2006, www.jennic.com Lighting Controls Association Lighting Research Center (LRC) LonMARK magazine, www.lmimagazine.com oBIX (Open Building Information Xchange) OPC Foundation Pacific Northwest National Laboratory, “Controls and Sensor Planning Crosscut: Baseline Information,” information developed to from 2006, conference LonMARK collaterals, International, The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 178 Appendix A: Data Sources support the Zero Energy Buildings (ZEB) Initiative, PNNL-SA47010, October 2005 Plexus Technology Limited collaterals, www.plexus-technology.com Richards-Zeta collaterals, case studies and building installation references, www.richards-zeta.com RFID Society, www.RFIDsociety.org Security Industry Association Sun Labs, “Sun SPOT System: Turning Vision into Reality,” 2006, www.sun.com Sensors, magazine www.sensorsmag.com Sensus MI, collaterals, www.sensusmi.com The FocalPoint Group www.thefpgroup.com The Hartman Company (new ventilation design and on-demand techniques) Trane Global Controls and Contracting, “The Future of Facility Management,” by Paul Erlich Siemens Building Technologies Inc, Apogee collaterals Siemens Building Technologies Inc, Wireless Field Network Technical Specification Sheet Siemens Building Technologies Inc, “Compatibility by Design, Integration through Services,” including a detailed compatibility guide across energy control vendors’ offerings Siemens Building Technologies Inc, “Siemens Introduces First Wireless Building Automation System,” November 2005 Valcros Inc, collaterals as a Premier Certified partner of Cisco Systems, www.valcros.com Web sites of energy/utility account monitoring companies including Apogee Interactive Inc, Automated Energy, Cadence Network Inc, Cimetrics, Circadian Information Systems, eLutions, Enerlink, Enernex Corporation, Enerwise Global, Good Stewart Software LLC, Infotility, Interval Data Systems, Maximum Performance Group, Metrix, Obvius, Power Measurement, Save More Resources Inc. (SMR), Tridium and WebGen Systems. Web sites of and contacts with building energy control system companies such as Alerton Controls, Broadband Energy Networks, issues and LLC, Web M2M site White materials, Paper, The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 179 Appendix A: Data Sources Echelon, GridLogic, Johnson Controls, Honeywell, Invensys, Kiyon, KMC Controls, Lynxspring, Tridium, Siemens Building Technologies and Staefa Controls. A. 4 - Critical Facilities 7x24 Exchange, Web site materials, www.7x24exchange.com CRISP Web group - Critical Infrastructure fro Sustainable Power, www.ecn.nl/crisp/links.html Critical Power Coalition Data Center Journal, “Houston, we have a problem,” by Chris Johnston and Vali Sorell, issue of April 10, 2006 Energy & Power Management, “APC uses Airflow Simulation to Solve Data Center Cooling problem,” January 2006 issue Energy & Power Management, “Eaton Teams with HP to Support Mission-Critical Computing” Energy & Power Management, “Modeling in 3 D: Modern Solutions to Avoiding Data center Hot Spots,” by Jun Yang and Joe O’Sullivan, both of Syska & Hennessy Group’s Critical Facilities team EPRI EPRI Solutions EYP Mission Critical Facilities, firm offerings and credentials EYP Mission Critical Facilities, “The Future is DC. Tomorrow’s Data Centers – Completely Integrated,” March 2, 2006 IDC, “Server Innovations: Examining DC Power as an Alternative for Increasing Data Center Efficiency and Reliability,” white paper sponsored by Rackable Systems Inc. MGE UPS Systems, “UPS-Genset Compatibility” “Total Costs of Ownership for Real World Power Infrastructure” Rackable Systems, “Dc Power Technology,” www.rackable.com Structure One, “Cost of Reliability,” 2006 Syska & Hennessy Critical Facilities Team, firm credentials and case studies Syska & Hennessy, “The Critical Levels of Facilities, Defined and Balanced” The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 180 Appendix A: Data Sources TDI, “Optimizing Uninterruptible Power for Modern Data Processing Equipment,” by G. Mulcahy, White Paper TW0051, January 2005 The Uptime Institute Wall Street Journal, “Data Centers go Solar,” by Donna Fuscalino, May 2006 Web sites of companies including APC, Eaton/PowerWare, Liebert and MGE. A. 5 - Demand Response California Energy Commission PIER Program ConEd, New 126 MW DR RFP issued in Spring 2006 Demand Response Coordinating www.demandresponseinfo.org Demand Response Research Center (University of Berkeley) DRAM (Demand Response and Advanced Metering) Coalition EEI, “Review of DR Business Models,” by Eric Ackerman, MADRI Business Case Committee, March 10, 2006 EPRI EPRI Solutions Environmental Change Institute, University of Oxford, “Making it obvious: designing feedback into energy consumption,” by Sarah Darby, 2005 Forbes, “Mavericks – Power Brokers,” article on EnerNOC, May 8, 2006 Lawrence Berkeley National Laboratory, “Findings from the 2004 Fully Automated Demand Response Tests in large Facilities,” by Mary Ann Piette and her team, drrc.lbl.gov/drrc-pubs1.html. Lockheed Martin, “Advanced DR Control Technologies for Small/Medium Customers,” by Bill Steigelmann, April 2006 (includes discussion of Dencor Pilot Program) Madison Energy Consultants, “Is there a Business Case for C/I Demand Response in the MADRI region?” prepared by Jim Torpey and presented September 2005 before MADRI. Mid-Atlantic Demand Response Initiative (MADRI), Web site materials Committee (DRCC), The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 181 Appendix A: Data Sources MADRI, “Pricing to Induce Customer Demand Response,” March 21, 2006 MADRI, “A Workplan for developing a DER Capacity Option,” by Jim Torpey, Madison Energy Consultants, prepared for MADRI, November 2005 National Association of Energy Service Companies (NAESCO) National Association of State Energy Officials Nexus Energy Software, materials about EnergyPrism Nexus Energy Software and Southern California Edison, “Interactive Web Bill and Meter Analysis Helps Customers Respond to TimeBased Pricing,” by Harvey Michaels of Nexus Energy Software and mark Martinez of Southern California Edison; presented at Autovation 2005. Nexus Energy software, April 2006 report on 2004 California Bill Analysis Pilot, joint final report with SCE, PG&E and SDG&E, April 2006 NRECA, www.nreca.coop Peak Load Management Alliance PIER Program (CEC) PJM’s Distributed Resources Program Plexus Research, “Benefits of AMR” Solar Energy Industries Association (SEIA) Summit Blue Consulting, “DDR Valuation and Market Analysis: Assessing the DDR Benefits and Costs,” prepared for the International Energy Agency Demand-Side Programme, January 2006 State Technologies Advancement Collaborative (STAC), Proposals under the STAC Energy Efficiency, Research, Development, Demonstration, Deployment, and Rebuild America Projects Solicitation, November 2005 Touchstone Energy Cooperatives, touchstoneenergy.cooperative.com Web site of companies like Comverge, ConEd Solutions, Connected Energy, Electric City, EnerNOC, Energy Connect, Enerwise Global Technologies, Infotility and RealEnergy. A. 6 - Distributed Generation The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 182 Appendix A: Data Sources Advanced Energy Solutions Inc, www.AdvancedEnergyOnLine.com DISPOWER (EU), www.dispower.org Distributed Energy Financial Group, LLC, 2006 Distributed Energy Market Survey, www.defgllc.com Distributed Power Coalition of America DOE’s Office of Electric Transmission and Distribution (OETD), “Practical Strategies for making Grid 2030 a Reality: A Distributed Energy Resources (DER) Perspective,” by Tim Daniels, NREL EPRI PEAC Gas Technology Institute – GTI (DG planning and energy community planning) Interstate Renewable Council, www.irecusa.org Mid-Atlantic CHP Application Center, www.chpcenterma.org National Fuel Cell Research Center National Renewable Energy www.eren.doe.gov/distributedpower NERA Economic Consulting, “Distributed Resources: Incentives,” prepared for EEI, April 2006 Nextek Power Systems, “New Digital Power Gateway Supports DG Applications,” June 2005. New York Department of Public Service, “New York’s DG/CHP Experience to date,” February 2006 Northeast CHP Application Center, www.northeastchp.org/nac Passive Solar Industries Council PlugPower, Presentation to USAEA, June 4, Washington D.C. Real Energy, Enterprise-Wide Management System fact sheet The Solid Oxide Fuel Cell (SOFC) Commercialization Association (SOCA) US Combined Heat and Power Association (USCHPA), Guide to US CHP Companies, 2005-2006. US Combined Heat and Power Association, www.uschpa.org US Fuel Cell Council, www.usfc.com Laboratory Distributed Generation (NREL), Energy The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 183 Appendix A: Data Sources Web sites of and contacts with companies including Ballard Power, Capstone, Caterpillar, Cummins Power Generation, Franklin Fuel Cells, Ingersoll Rand, Plug Power, Siemens Westinghouse, Stirling Engine Systems, STM, Waukesha Engines and UTC Power. A. 7- Microgrids American Electric Power Company, “AEP is embarking on a $3 million test of 'distributed energy' systems” Beacon Power, Web site materials and corporate presentations, www.beaconpower.com California Energy Commission PIER Program CERTs Distributed Energy resource Integration (DERI) team DTE Energy, “Detroit Edison Advanced Communication & Control of Distributed Energy Resources,” by Hawk Asgeirsson, April 19-20, 2005 EPRI PEAC EPRI Solutions Navigant Consulting, “Unlocking the Value of Technology and Innovation in Power Delivery: A Case study on Microgrids,” by Stan Blazewicz, presented to the Southern States Energy Board Meeting, August 27. 2005 Robert H. Lasseter, “Autonomous Control of Microgrids,” IEEE PES Meeting, Montreal, June 2006 Northern Power, “The Rise of MicroGrid Power Networks,” by Jonathan Lynch, February 1, 2006 STEP (part NYSERDA) A. 8- Energy Storage Advanced Energy Solutions Inc, www.AdvancedEnergyOnLine.com Electricity Storage Association (ESA), www.electricitystorage.org EPRI EPRI Solutions GridPoint Web site materials, ConnectSeries and ProtectSeries fact sheets, www.gridpoint.com The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 184 Appendix A: Data Sources Millennium Cell Web sites of and contacts with companies including Active Power, AFS Trinity, Beacon Power, Energizer (St. Louis), Evonyx Inc., GridPoint, Maxwell Technologies, Millennium Cell, Ovonic Battery Company, Sony Corp and UltraLife Batteries Inc. A. 9 - Advanced Metering Infrastructure AMI Meter Data Management group, AMIMDM, including several articles by Patti Harper-Slaboszewicz, www.amimdm.com AMRA www.amra-intl.org Broadband Energy Networks, A Smart-grid to serve the Community, 2006 e-Meter Executive Brief, “Advanced Metering Information Systems” Harbor Research, “Wireless Networking Approach gets Results,” with focus on Eka Systems and Dust Networks, 2006 Hunt Technologies Inc, collaterals, Hunt Technologies, Recommendations for General AMI System Functionality, 2005 International Alliance for InterOperability, www.iai-na.org PG&E, “Making the Case for AMI at PG&E,” by Gary Fauth, May 2005, prepared for MADRI’s AMI Workshop SCE, “SCE’s Advanced Metering Assessment,” May 2005 SDG&E, “Advanced Metering Infrastructure Proposal,” May 2005 Web sites of companies including Alliance Data, AMDS Connect, Broadband Energy Networks, Cap Gemini, Cannon Technologies, Cellnet, Comverge, e-Meter, Echelon, EKA Systems, Elster, Enspiria Solutions, Hexamar, Hunt Technologies, IBM, Itron, KEMA, Munet , Landys & Gyr, Lodestar, Motorola Enterprise Mobility Solutions Group, Olameter, Qwest Cybersolutions, SAIC, SAP, SensorLogic, Sensus Metering , Siebel, SmartSynch, SPL, Triacta Technologies, and TWACS. The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 185 Appendix A: Data Sources A. 10- Smart-grid Technologies Consortium for Electric Reliability Technology Solutions (CERTS) Distributech Conference materials, 2005-2006 EPRI EPRI Solutions GridApp Consortium GridWise, “The Smart-grid Passes first Tests,” by John McGowan, 2005 GridWise Alliance GridWise Architecture Council, www.pnl.gov/gridwise GridWise Constitutional Convention, 2005 GridWise Architecture Council Whitepaper, October 19, 2005 IntelliGrid Initiative International Alliance for InterOperability, www.iai-na.org Pacific Northwest National Laboratory (PNNL) Power Systems Engineering www.pserc.wisc.edu Rand Science and Technology, “Estimating the benefits of the GridWise Initiative,” Phase 1 Report, May 2004, prepared for the Pacific Northwest Laboratory Smart Grid Newsletter, from www.smartgridnewsletter.com Interoperability Research Constitution Center (PSERC), The Path to Perfect Power: New Technologies Advance Consumer Control – January 2007 Page 186