Human Resources Department, Cleveland County Administrative Building
311 East Marion Street, PO Box 1210, Shelby, NC 28151-1210
H.R. Director Telephone 704/484-4833
This publication lists positions for which applications are currently being accepted. Applications may be obtained at the Human
Resources Office or the local Employment Security Commission. Applications are accepted Monday through Friday from 8:00
am to 5:00 pm (except holidays). Applications received after the closing date will NOT be accepted. As a condition of
employment, individuals hired by the County are required to present proof of identity and legal eligibility to work in the United
States before they can begin work. Male applicants between the ages of 18 and 26 are required by State Law to certify that
they have registered for Military Service. To insure the County’s commitment to serve its citizens as efficiently as possible,
the County will require, as part of the pre-employment screening into all full and part time positions and PRIOR to an official
offer being made for employment, a drug test to provide a drug-free environment in which to work, a criminal history check,
and a drivers license check, if applicable. Cleveland County does not discriminate on the basis of race, color, national origin,
sex, religion, age or disability in employment or the provision of services.
Position # 011.508. 4058
INTERNAL/EXTERNAL RECRUITMENT ANNOUNCEMENT
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INCOME MAINTENANCE CASEWORKER II
With
Cleveland County Department of Social Services
Income Maintenance Division-WFFA Unit
SUPERVISOR:
SALARY GRADE:
SALARY:
Mechele Yarbro
63
$28,092. - $43,842.
CLOSING DATE: January 2, 2013
Job Description
Primary function of this position is to interview applicants; compile and evaluate information received from the applicant and other sources; and determine the applicant's eligibility to receive Public Assistance; other duties as assigned by supervisor.
Minimum Education & Experience
Graduation from high school and one year of experience as a Social Services Income Maintenance
Caseworker.
(NOTE: Applicants for IM Caseworker I will be accepted for a possible “work against” appointment if recruitment for a qualified IM Caseworker II is unsuccessful. SEE salary range and minimum qualifications for IM Caseworker I attached.)
Knowledge, Skills & Abilities
Strong mathematical reasoning and computational skills; ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures; ability to understand the needs and problems of clients/applicants; ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant. Must have valid driver’s license with good

Page 2 driving record and own transportation required.
This position requires the ability to produce high quality results under pressure of tight time frames, high caseloads, and scarce resources. Bilingual in English and Spanish is a desired qualification.
Physical Requirements
Must be able to physically perform the basic life support functions of stooping, reaching, walking, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions.
Must be able to perform sedentary work which includes exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
Must have the visual acuity to prepare and analyze data and figures, perform accounting functions, operate typewriter or computer terminal, do extensive reading and determine the accuracy, neatness, and thoroughness of the work assigned.
Application Process
All applicants must complete and submit a County Application by the closing date to the Cleveland County
Human Resources Office, P. O. Box 1210, Shelby, NC. Any county employee wishing to apply must submit an Employee Transfer Request along with completed County Application form to the Cleveland
County Human Resources Office by the closing date.
NOTE: All DSS positions are subject to reallocation contingent upon funding, agency needs and client population and are subject to perform work during emergency or disaster situations as required and may be required to staff shelters overnight. This position is also required to maintain a valid driver’s license with good driving record and reliable transportation.
Excellent benefits package with 401 (k) plan.
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The minimum education and experience requirements for an IM Caseworker I are as follows:
INCOME MAINTENANCE CASEWORKER I
SALARY GRADE:
SALARY RANGE:
61
$25,590.
Minimum Training & Experience Requirements
Graduation from an accredited associate degree program in human services technology, social services associate, paralegal technology, business administration, secretarial science, or a closely related curriculum; or graduation from high school and two years of para-professional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an Income Maintenance program; or graduation from high school and three years of para-professional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks. Note: Degrees must be from appropriately accredited institutio ns.