Chapter 4 Cleveland State University: Building from the Past, Ascending to the Future 1 Criterion One: Mission and Integrity 47 2 Introduction: Mission and Vision Statements 47 University History Achievements 3 48 – Teaching 3 – Diversity 5 Core Component 1a: The organization’s mission documents are clear and articulate publicly the organization’s commitments. – Research and Professional Achievements 6 – CSU’s Mission: A Historical Perspective 48 – The Fresh Face of the Campus 8 – CSU’s Distinctive Mission 49 The Future 9 – The Response: Centers of Excellence 50 – Health 12 – Evidence Supports CSU Is Mission Driven 51 – Education 13 51 – Community Sustainability 13 – Academic Colleges Keep the Mission Current and Relevant – Culture 14 – Communication of the Mission 53 – The Campus Neighborhood 15 Core Component 1b: In its mission documents, the organization recognizes the diversity of its learners, other constituencies, and the greater society it serves. 55 – Working toward Full Diversity 55 – Recognition of Diversity in Each Academic College 58 –R ecognition of Diversity at the Undergraduate Level 62 Chapter 2 The Cleveland State University Self Study 19 – Purposes of the Self Study 19 – The Self Study Process 20 Chapter 3 Responses to 2000 Report of the Consultant Evaluators 25 – General Education’s Commitment to Diversity 65 – Concern 1: Enrollment Challenge 25 – International Programs 65 – Concern 2: Financial Resources 28 – English as a Second Language 67 – Concern 3: Integrated University Culture 31 67 – Concern 4: Assessment 35 – President’s Commission on the Role and Status of Women – Additional Review Comments from the 2000 Commission Report 39 – Affirmative Action 68 – Diversity in Planning Processes 69 T A B L E o f c o n te n t s — R e p o r t t o T h e H i g h e r L e a r n i n g C o m m i s s i o n o f T h e N o r t h C e n t r a l A s s o c i a t i o n o f C o ll e g e s a n d Sc h o o l s Chapter 1 70 – Vision Unlimited: A Unique Planning Process 70 Chapter 5 Criterion Two: Preparing for the Future 95 Introduction: Traditions in Values and Planning 95 Core Component 2a: The organization realistically prepares for a future shaped by multiple societal and economic trends. 96 – Campus Wide Strategic Planning 96 – Alignment of University and State Higher Education Goals 98 – Faculty and Staff Support Mission 71 – Mission, Strategic Planning, Advancement, and Budgeting 72 Core Component 1d: The organization’s governance and administrative structures promote effective leadership and support collaborative processes that enable the organization to fulfill its mission. 73 – Representative Leadership 73 - NEOUCOM – Board of Trustees 73 - Bachelor Degree Attainment – Office of the President 75 – Office of the Provost 75 – Mission Differentiation and CSU Centers of Excellence – Business Affairs and Finance 76 – Research and Graduate Studies 76 – Enrollment and Student Affairs 76 – University Systems and Information Technology 76 – Advancement 79 – Institutional Diversity 79 – University Wide Task Forces and Planning Initiatives – Promotion of Administrative Leadership 79 - Admissions Requirements – Shared Governance 80 - Honors Program Core Component 1e: The organization upholds and protects its integrity. 82 - eLearning – State Oversight 82 – Academic Integrity 83 – Financial Management 83 – Internal Audits 83 – Treasurer and Controller 84 –C ollaborative Initiatives with Other Ohio Higher Education Institutions – Purchasing 84 – CSU and Regional Economic Development 107 – The Cleveland State University Foundation 87 – Conflict, Dispute, and Harassment Resolution 87 – Compliance with State and Federal Policies/Campus Safety 88 Strengths, Challenges, and Self Recommendations 90 - Health-focused Initiatives 99 - The Center for Gene Regulation in Health and Disease (http://www.csuohio.edu/sciences/grhd.html) - The Center for 21st Century Health Professions - The Next Generation Economy Center 100 - Student Success - General Education Task Force 2005-07 (http://www.csuohio.edu/organizations/facultysenate/ GeneralEducationTaskForce3-20-07-2.doc) - The Task Force on Excellence and Engagement 107 T A B L E o f c o n te n t s — R e p o r t t o T h e H i g h e r L e a r n i n g C o m m i s s i o n o f T h e N o r t h C e n t r a l A s s o c i a t i o n o f C o ll e g e s a n d Sc h o o l s Core Component 1c: Understanding of and support for the mission pervade the organization. 138 – Collaborative Execution of Vision Unlimited 138 Strengths, Challenges, and Self Recommendations 138 108 – Background 108 – Managing Resources 111 – Recent Changes (2006-2009) 116 – Revised Formula – Effective FY 2010 116 – CSU’s Budgetary Concerns 117 – Efficiencies 117 – The Future 119 – Budget Models: A Historical Perspective 121 – Presidential Initiative Fund 122 – Physical Resources and Planning 122 – The Master Plan 122 – The Role of University Advancement 122 – Marketing Plan 125 Core Component 2c: The organization’s ongoing evaluation and assessment processes provide reliable evidence of institutional effectiveness that clearly informs strategies for continuous improvement. 126 – Monitoring Strategic Planning through Key Performance Indicators 127 - Using Assessment Data to Inform Programmatic Change – Key Performance Indicators for Goals 127 – Program Review with External Evaluators 131 - Broad-based Participation in Assessment Processes – Institutional Research Systematic Studies 132 – Environmental Scanning Informs Vision Unlimited Chapter 6 Criterion Three: Student Learning and Effective Teaching 143 Introduction 143 Core Component 3a: The organization’s goals for student learning outcomes are clearly stated for each educational program and make effective assessment possible. 144 – General Education Program 145 – Undergraduate Programs 150 – Graduate Programs 151 - Campus-wide Assessment Structures and Levels of Occurrence - Balanced Use of Direct and Indirect Measures of Student Learning 163 134 Core Component 3b: The organization values and supports effective teaching. – Student Learning Outcomes 135 – Faculty Ownership of Curriculum 164 – Outcomes in Non-academic Areas 135 165 – Performance Evaluations for Staff and Faculty 136 – Institutional Structures and Processes Supporting Faculty Development – Recognition of Effective Teaching 169 – External Agencies that Accredit CSU Programs 137 170 – Advisory Boards Provide Input and Assessment 137 Core Components 3c: The organization creates effective learning environments. – Academic Advising 172 – Student Life 176 – Learning Resources ? T A B L E o f c o n te n t s — R e p o r t t o T h e H i g h e r L e a r n i n g C o m m i s s i o n o f T h e N o r t h C e n t r a l A s s o c i a t i o n o f C o ll e g e s a n d Sc h o o l s Core Component 2d: All levels of planning align with the organization’s mission, thereby enhancing its capacity to fulfill that mission. Core Component 2b: The organization’s resource base supports its educational programs and its plans for maintaining and strengthening their quality in the future. 179 Strengths, Challenges, and Self Recommendations 181 Chapter 7 – Incorporation of Technological Experiences and Skills into Curriculum 212 – Incorporation of Diversity into Curriculum 215 Core Component 4d: The organization provides support to ensure that faculty, students, and staff acquire, discover, and apply knowledge responsibly. 215 – Policies and Procedures for Ethical Conduct 215 – Human Subject Research 216 – Investigator Policies 216 – Animal Subjects Research 217 – Oversight for Integrity of Research and Practice 217 Criterion Four: Acquisition, Discovery and Application of Knowledge 187 Core Component 4a: The organization demonstrates, through the actions of its board, administrators, students, faculty, and staff, that it values a life of learning. 187 – Value of Life of Learning Indicated by Strategic Planning 188 – Programs and Courses in Ethics 217 – Support for Undergraduate Student Life of Learning and Undergraduate Programs 190 Strengths, Challenges, and Self Recommendations 218 – Support for Graduate Student Life of Learning and Graduate Programs 192 – Graduate College Oversight of Graduate Programs and Graduate Faculty 193 – Support for and Evidence of Faculty Life of Learning 197 – Research Centers 200 – Other Support for Staff, Faculty and Administrators for Life of Learning 200 Core Component 4b: The organization demonstrates that acquisition of a breadth of knowledge and skills and the exercise of intellectual inquiry are integral to its educational programs. 201 – Breadth of Knowledge and Skills 201 – Intellectual Inquiry in CSU Educational Programs 202 Core Component 4c: The organization assesses the usefulness of its curricula to students who will live and work in a global, diverse, and technological society. 207 –C urricular Assessment Structures and Procedures 207 – Incorporation of Global Perspectives into Curriculum 211 Chapter 8 Criterion Five: Engagement and Service 221 Introduction: 221 Core Component 5a: The organization learns from the constituencies it serves and analyzes its capacity to serve their needs and expectations. 221 – Learning from Internal Constituencies 222 – Learning from External Constituencies 223 – Responding to Internal Constituency Needs 225 – Responding to External Constituency Needs 225 – Focusing on Constituency Diversity 227 Core Component 5b: The organization has the capacity and the commitment to engage with its identified constituencies and communities. 227 – Making the Campus Community Accessible 227 – Academic Colleges Engage with the Community 229 – Planning Processes for Engaging the Community 237 T A B L E o f c o n te n t s — R e p o r t t o T h e H i g h e r L e a r n i n g C o m m i s s i o n o f T h e N o r t h C e n t r a l A s s o c i a t i o n o f C o ll e g e s a n d Sc h o o l s Core Component 3d: The organization’s learning resources support student learning and effective teaching. 238 – Programs Serving Undergraduate Students 238 – Partnerships with Two and Four-Year Institutions 244 – International Relationships 245 Core Component 5d: Internal and external constituencies value the services the organization provides. 246 Conclusions from the Self Study – Service Programs Involving the Community 247 – Examples of Service Programs Involving the Community Conclusions from the Self Study 248 - Alumni Affairs - Advancement - Program Review – Economic and Workforce Development 249 – Services and Facilities 249 Strengths, Challenges, and Self Recommendations 252 Chapter 9 Federal Compliance 257 I. Credits, Program Length and Tuition 257 II. Student Complaints 260 III. Transfer of Credit 262 IV. Verification of Student Identity 262 V. Title IV Programs and Related Responsibilities 263 VI. Disclosures in Advertising and Recruiting Materials 266 VII. R elationships with Other Accrediting Agencies and State Regulatory Boards 266 VIII. Public Notification of Comprehensive Evaluation Visit and Third Party Comment 266 269 Appendices Appendices 273 T A B L E o f c o n te n t s — R e p o r t t o T h e H i g h e r L e a r n i n g C o m m i s s i o n o f T h e N o r t h C e n t r a l A s s o c i a t i o n o f C o ll e g e s a n d Sc h o o l s Core Component 5c: The organization demonstrates its responsiveness to those constituencies that depend on it for service.