MACON COUNTY DEPARTMENT OF SOCIAL SERVICES
EMPLOYMENT OPPORTUNITY
POSITION:
COUNTY GRADE:
Child Support Agent II (CSE II)
Child Support Unit
27
SALARY:
Child Support Agent II - $33,881.12
 Must be a Child Support Agent I for 6 months before
qualifying for a Child Support Agent II or have
qualifying documented experience for CSE II
ANNOUNCEMENT DATE:
July 14, 2014
CLOSING DATE:
until filled
RESPONSIBILITIES: The position ensures that parents provide financial and medial support
for their children; utilize administrative and legal action and investigative techniques to establish
and enforce court orders; locate non custodial parents; obtain voluntary support obligations;
monitor court orders; negotiates payments; review cases to determine if modifications and
financial audits are warranted; prepare clients for court to testify if needed. Must be able to work
effectively in a team setting and maintain cooperative working relationships with team members,
community professionals and agency leaders. Legal knowledge, collections experience, strong
research, analytical, mathematical and case management skills highly preferred. Applicant must
possess strong communication and organizational skills as well as the ability to effectively work
with a diverse population. Knowledge of personal computers, Microsoft applications and the
automated Child Support system preferred.
MINIMUM TRAINING AND EXPERIENCE REQUIRED:
A four year degree and six months experience in eligibility, investigative, judiciary, or legal
work that provides knowledge, skills and abilities needed to perform the work; or an associates
degree in business administration, human resources, law enforcement or closely related degree
and two years of experience in eligibility , investigative, judiciary or legal work that provides
knowledge, skills and abilities needed to perform the work; or graduation from high school and
three years experience in eligibility, investigative, judiciary, or legal work that provides
knowledge, skills and abilities needed to perform the work; or an equivalent combination of
education and experience.
How To Apply: A fillable State application PD 107 and PD107a can be obtained from DWS
Website and must be submitted to DWS:
Department of Commerce Work Force Solutions – (DWS)( former ESC),
427 Harrison Avenue, Franklin, NC 28734
Resumes may not be substituted for a completed State Application, but may be attached. Resumes
or attachments will not be accepted for job descriptions in PD107. Please provide three (3)
references with contact numbers and an email address along with your application. A Criminal
Background check will be completed before hiring. Incomplete applications will not be accepted.
An EQUAL OPPORTUNITY/ADA Employer.