MACON COUNTY DEPARTMENT OF SOCIAL SERVICES EMPLOYMENT OPPORTUNITY POSITION: COUNTY GRADE: Child Support Agent II (CSE II) Child Support Unit 27 SALARY: Child Support Agent II - $33,881.12 Must be a Child Support Agent I for 6 months before qualifying for a Child Support Agent II or have qualifying documented experience for CSE II ANNOUNCEMENT DATE: July 14, 2014 CLOSING DATE: until filled RESPONSIBILITIES: The position ensures that parents provide financial and medial support for their children; utilize administrative and legal action and investigative techniques to establish and enforce court orders; locate non custodial parents; obtain voluntary support obligations; monitor court orders; negotiates payments; review cases to determine if modifications and financial audits are warranted; prepare clients for court to testify if needed. Must be able to work effectively in a team setting and maintain cooperative working relationships with team members, community professionals and agency leaders. Legal knowledge, collections experience, strong research, analytical, mathematical and case management skills highly preferred. Applicant must possess strong communication and organizational skills as well as the ability to effectively work with a diverse population. Knowledge of personal computers, Microsoft applications and the automated Child Support system preferred. MINIMUM TRAINING AND EXPERIENCE REQUIRED: A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an associates degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility , investigative, judiciary or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience. How To Apply: A fillable State application PD 107 and PD107a can be obtained from DWS Website and must be submitted to DWS: Department of Commerce Work Force Solutions – (DWS)( former ESC), 427 Harrison Avenue, Franklin, NC 28734 Resumes may not be substituted for a completed State Application, but may be attached. Resumes or attachments will not be accepted for job descriptions in PD107. Please provide three (3) references with contact numbers and an email address along with your application. A Criminal Background check will be completed before hiring. Incomplete applications will not be accepted. An EQUAL OPPORTUNITY/ADA Employer.