Career Services
The Office of Career Services provides career advisement and professional development
services to all Queensborough Community College and recent alumni. Services are
tailored to meet the educational needs of each individual in a supportive and
learning-centered environment utilizing one-to-one, group, and electronic modalities.
Core Activities and Performance
Core Activity
Key PI
Indicators
Promote student/alumni construction of an
impressive resume.
Volume of approved resumes on College Central Network
Yes.
Promote increased self-knowledge and
insight into career paths and associated
majors.
Pre and post career advisement and FOCUS 2 assessment
surveys.
Yes.
Promote, advertise and recruit students for
internship opportunities
Volume of students participating in Internships/Cooperative
Education classes.
Yes.
Pursue organizations and secure worthwhile
internships for QCC students.
Volume of companies actively recruiting QCC student interns.
Yes.
Promote student satisfaction with services
provided by the Office of Career Services
Student Satisfaction Survey
Yes.
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Optimal Resume Lab
5/5/2010
10
Focus Lab
5/5/2010
10
Focus Lab
9/15/2010
10
Optimal Resume Lab
9/15/2010
10
Classroom Presentations
10/4/2010
150
Classroom Presentations
10/4/2010
150
Classroom Presentations
10/7/2010
120
Classroom Presentations
11/1/2010
150
Classroom Presentations
11/2/2010
150
Classroom Presentations
11/3/2010
150
Classroom Presentations
11/4/2010
150
Classroom Presentations
11/5/2010
150
Focus Lab
12/1/2010
10
Optimal Resume Lab
12/1/2010
10
Classroom Visits
3/1/2011
150
Classroom Visits
3/2/2011
150
Classroom Visits
3/3/2011
150
Classroom Visits
3/4/2011
90
QCC Job Fair
3/16/2011
375
Focus Lab
3/23/2011
11
Optimal Resume Lab
3/23/2011
10
both
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Focus Lab
4/13/2011
10
Optimal Resume Lab
4/13/2011
10
Etiquette In Action
4/28/2011
60
Classroom Presentations
10/6/2011
150
Spirit of the Entrepreneur
10/13/2011
75
Internship Forum
11/9/2011
150
ST100 Classroom Presentations
5/10/2010
100
Nursing Workshop
6/8/2010
25
ST100 Presentations
6/9/2010
70
ST100 Workshop
6/14/2010
50
ST100 Class Presentations
8/16/2010
50
Nursing Workshop
8/31/2010
25
Nursing Workshop
9/1/2010
25
ST100 Class Presentations
9/29/2010
100
ST100 Presentation
10/7/2010
25
Nursing Workshop
1/5/2011
25
Nursing Workshop
1/7/2011
25
Nursing Workshop
2/2/2011
25
Nursing Workshop
2/9/2011
25
ST100 Presentation
2/22/2011
25
Classroom Visit - Optimal Resume
4/18/2011
25
Big Apple Job Fair
4/8/2011
gave presentations
organized
1000
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Attended annual NACE Conference
Summer 2010
and met with corporate
representatives as well as
representatives from colleges and
universities across the country who
work in career services to discuss and
explore issues about job trends,
networking opportunities, etc.
Susanne
Grossman
Attended the Queensborough
Community College CUNY
Department of Business, Business
Advisory Dinner regarding the topic,
"Social Networking and Generation
'Y'".
Spring 2011
Susanne
Grossman
Attended the MNYCCPOA
Conferences which presented a
comprehensive overview of jobs
available in the publishing industry.
Fall 2010
Conference, workshop,
training attended
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Attended the Appreciative
Advisement webinar sponsored by
Department for Student Affairs
Spring 2010
Susanne
Grossman
Attended the Spring MNYCCPOA
Conference at BMCC about creating
and evolving assessment tools.
Spring 2011
Constance
Peluso
Attended annual NACE Conference
Summer 2010
and met with corporate
representatives as well as
representatives from colleges and
universities across the country who
work in career services to discuss and
explore issues about job trends,
networking opportunities, etc.
Constance
Peluso
Attended CSAC Meetings to support
CUNY endeavors in Student Affairs.
Constance
Peluso
Met with CUNY officials regarding Poll Summer 2010
Worker Initiative, kicked off on
campus and secured staudent poll
workers. Recognized by CUNY
Central for escellent work.
Constance
Peluso
NACE Conference
Fall 2010
Constance
Peluso
Attended CSAC Meetings to support
CUNY endeavors in Student Affairs.
Fall 2010
Constance
Peluso
Managed the New York Needs You
recruitment from start up to
completion resulting in the highest
number of applicants throughout
CUNY and the appointment of eight
Fellows.
Fall 2010
Constance
Peluso
Attended MNYCCPOA Meeting with
staff for professional development.
Fall 2010
Constance
Peluso
Attended CSAC Meetings to support
CUNY endeavors in Student Affairs.
Spring 2011
Constance
Peluso
Attended MNYCCPOA Meeting with
staff for professional development.
Spring 2011
Jane
Rodgers
Attended CUNYfirst training.
Fall 2010
Jane
Rodgers
Completed online Security training.
Fall 2010
Jane
Rodgers
Completed Campus and Workplace
Violence online training.
Spring 2011
Jane
Rodgers
Began study and preparation to
receive MBTI certification.
Fall 2010
Sandra
Strauss
Attended Chancellor's Meeting at QCC Spring 2010
Sandra
Strauss
Completed CUNYfirst online computer Spring 2010
survey & online guided tour
Sandra
Strauss
Attended the Appreciative
Advisement webinar sponsored by
Department for Student Affairs
Spring 2010
Sandra
Strauss
Began MBTI study
Summer 2010
Sandra
Strauss
Attended in-service, Internship
Summer 2010
Overview, presented by Mrs. Susanne
Grossman
Spring 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Sandra
Strauss
Attended FOCUS-2 webinar
Fall 2010
Sandra
Strauss
Created, prepared for and delivered Fall 2010
FOCUS-2 classroom presentations for
ST-100
Sandra
Strauss
Continued MBTI study
Fall 2010
Sandra
Strauss
Attended Optimal Resume webinar
Spring 2011
Sandra
Strauss
MBTI certification study
Spring 2011
Sandra
Strauss
Attended CUNYfirst training
Fall 2010
Sandra
Strauss
Attended QCC/CUNY Online Security
Awareness course
Fall 2010
Sandra
Strauss
Attended meeting of MNYCCPOA
Fall 2010
(Metropolitan New York College
Career Planning Officers Association).
Sandra
Strauss
Attended MNYCCPOA (Metropolitan
New York College Career Planning
Officers Association) workshops
Spring 2011
Sandra
Strauss
Attended the WCS (Wildlife
Conservation Society Seasonal
Recruitment Program
Spring 2011
Susanne
Grossman
Presented the annual Internship
Fall 2010
Forum: An on-campus event offering
the students and faculty Cooperative
Education Class Coordinators the
opportunity to connect with
twenty-five companies, representing
all of our curricula, who were actively
recruiting for interns.
Sandra
Strauss
Presented Career Labs featuring
Optimal Resume & FOCUS-2 with
Mrs. Susanne Grossman
Spring 2011
Sandra
Strauss
Created, prepared & presented a
FOCUS-2 lab for ST-100
Fall 2010
Sandra
Strauss
Delivered interview & cover letter
portion of Nursing Workshop
Spring 2011
Sandra
Strauss
Created, prepared content and
presented FOCUS-2 labs for ST-100
classes
Spring 2011
Sandra
Strauss
Created, prepared content and
conducted FOCUS-2 & Career
Services overview for ST-100 FNET
class
Spring 2011
Sandra
Strauss
Prepared for and delivered Career
Fall 2010
Labs featuring FOCUS-2 & Optimal
resume with Mrs. Susanne Grossman
Sandra
Strauss
Prepared for and delivered Career
Spring 2010
Lab featuring FOCUS-2 & Optimal
Resume with Mrs. Susanne Grossman
Sandra
Strauss
Created, prepared & presented
FOCUS-2 labs for St-100
Curriculum or laboratory
development, workshop
conducted
Spring 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Sandra
Strauss
Created, prepared for & presented
one FOCUS-2 class
Spring 2010
Constance
Peluso
Career development presentation to
all senior nursing students,
culminating in the creation of
resumes and cover letters for each
student and fulfillment of Writing
Across the Curriculum requirment.
Spring 2011
Constance
Peluso
Career development presentation to
all senior nursing students,
culminating in the creation of
resumes and cover letters for each
student and fulfillment of Writing
Across the Curriculum requirment.
Fall 2010
Constance
Peluso
Career development presentation to
all senior nursing students,
culminating in the creation of
resumes and cover letters for each
student and fulfillment of Writing
Across the Curriculum requirment.
Summer 2010
Constance
Peluso
Career development presentation to
all senior nursing students,
culminating in the creation of
resumes and cover letters for each
student and fulfillment of Writing
Across the Curriculum requirment.
Spring 2010
Constance
Peluso
ST100 Presentations regarding
Internship Forum and Spirit of the
Entrepreneur Event.
Fall 2010
Susanne
Grossman
Developed all correspondences
Spring 2010
relevant to the Annual Internship
Forum presented here on campus.
Correspondences to Faculty
Cooperative Education Coordinators,
employers, students, faculty,
Freshman Academy Faculty and
Student Coordinators were developed
to announce and invite the specific
contingent of individuals to various
portions of the event.
Susanne
Grossman
Developed all correspondences
Summer 2010
relevant to the Annual Internship
Forum presented here on campus.
Correspondences to Faculty
Cooperative Education Coordinators,
employers, students, faculty,
Freshman Academy Faculty and
Student Coordinators were developed
to announce and invite the specific
contingent of individuals to various
portions of the event.
Lecture (Invited)
Materials Development
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Began the development of an on-line Spring 2011
"Internship Manual," to assist
students, faculty, and company
representatives with information
relevant to applying for internships
for credit vs. non-credit and paid vs.
un-paid situations.
Sandra
Strauss
Worked with Ms. Sasha Soon,
Counseling, to discuss the inclusion
of FOCUS-2 in the online ST-100
curriculum
Spring 2010
Constance
Peluso
MBTI training.
Summer 2010
Sandra
Strauss
Prepared & delivered Career Services Spring 2010
presentation highlighting FOCUS-2
for New Student Transfer Orientation
Sandra
Strauss
Prepared for & delivered Career
Summer 2010
Services Overview, including FOCUS2, to College Discovery/ST-100 class
Sandra
Strauss
Prepared for & delivered Career
Services overview to Health Related
Sciences Freshman Academy,
Freshman First Event
Summer 2010
Sandra
Strauss
Created, prepared and delivered
Career Services presentations for
CLIP and the Veteran's Club
Fall 2010
Sandra
Strauss
Created, prepared & delivered Career Spring 2011
Services overview to Health Related
Sciences Academy Freshman
Orientation
Sandra
Strauss
Delivered classroom presentations to Fall 2010
promote The Spirit of the
Entrepreneur, The Internship Forum
& other Office of Career Services
events
Susanne
Grossman
Assisted students at walk-ins and by
appointment with the application
process to compete in and obtain a
Fellowship in the prestigious New
York Needs You program.
Other please describe
below
Service to department,
College, University,
community, and/or
professional society
Spring 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Continued the communication
Spring 2011
process with Laurie Peterson, clerk to
Judge Modica of the Queens County
Criminal Court, to commence an
internship program for our Criminal
Justice Major students. Two
students, Ann Marie Khan and
Brittany McLean, are the first from
our Criminal Justice Program to
participate in this amazing
opportunity to see the criminal justice
system in operation from first
arraignment through to jury verdict.
Susanne
Grossman
Assisted students during
Spring 2010
appointments and walk-ins with
professional documents, resume and
cover letters for job searches.
Susanne
Grossman
Assisted students during
Summer 2010
appointments and walk-ins with
professional documents, resume and
cover letters for job searches.
Susanne
Grossman
Assisted students during
Fall 2010
appointments and walk-ins with
professional documents, resume and
cover letters for job searches.
Susanne
Grossman
Assisted students during
Spring 2011
appointments and walk-ins with
professional documents, resume and
cover letters for job searches.
Susanne
Grossman
Attended and assisted with Optimal
Resume portion of the Nursing
student's workshop.
Summer 2010
Susanne
Grossman
Attended and assisted with Optimal
Resume portion of the Nursing
student's workshop.
Fall 2010
Susanne
Grossman
Made classroom presentations to
classes to promote the Fall annual
Internship forum.
Fall 2010
Susanne
Grossman
Created poster published in the
Spring 2011
Communique newspaper and posted
on campus to promote the QCC
spring Etiquette Event.
Susanne
Grossman
Created poster for the Fall Internship Fall 2010
Forum used to promote the event in
the Communique and via e-mail.
Susanne
Grossman
Created assessments for workshops
designed to teach students how to
use Optimal Resume.
Summer 2010
Susanne
Grossman
Developed and refined Core
activities and Key performance
Indicators for my role as Internship
Coordinator/Placement Advisor.
Summer 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Assisted students with understanding Spring 2010
the process of obtaining credits for
their internship/and placement in
internships.
Susanne
Grossman
Assisted students with understanding Summer 2010
the process of obtaining credits for
their internship/and placement in
internships.
Susanne
Grossman
Assisted students with understanding Fall 2010
the process of obtaining credits for
their internship/and placement in
internships.
Susanne
Grossman
Assisted students with understanding Spring 2011
the process of obtaining credits for
their internship/and placement in
internships.
Susanne
Grossman
Assisted with the physical set-up of
the Job Fair.
Susanne
Grossman
Finalized details related to staging
Spring 2010
the spring Job Fair: Helped create
the Job Fair booklet with all of the
employers attending, their
descriptions, contact information, and
what they were recruiting for.
Susanne
Grossman
Finalized details related to staging
the spring Job Fair: Helped clarify
details regarding catering of the Job
Fair luncheon. Picked up corsages,
ordered the water and delivered to
the caterer.
Susanne
Grossman
Developed new internship
Spring 2011
opportunities with the New York
College of Podiatric Medicine in areas
related to Biology, Chemistry, Medical
Billing, medical Assistants, Computer
Information Technology, and Health
Sciences.
Susanne
Grossman
Developed new internship
opportunites with Rubies Costume
Company for students studying Art,
Design, Digital Art and Design.
Susanne
Grossman
Customized Optimal Resume, online Fall 2010
software for students to produce
professional quality resumes, letters,
portfolios, assessments, video
resumes, websites and practice
interviewing.
Spring 2011
Spring 2011
Spring 2011
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Increased the profile on campus of
Fall 2010
the Office of Career Services with
students, faculty and employers,
regarding internships and
Cooperative Education Classes.
Overcame the indifference of some of
the Cooperative Education
Coordinators regarding the Office of
Career Services as a valuable
resource for worthwhile internships.
Susanne
Grossman
Assisted the Director with the
development of the new Career
Services website.
Spring 2011
Susanne
Grossman
Attended Chancellor Goldstein's on
campus CUNY meeting
Fall 2010
Susanne
Grossman
Attended President Call's beginning
of the year invocation.
Fall 2010
Susanne
Grossman
Presented comprehensive lectures to Spring 2010
Professor Rose-Marie Aikas' classes
about internships for credit and
professional experience directly
related to the students major.
Susanne
Grossman
Presented comprehensive lectures to Summer 2010
Professor Rose-Marie Aikas' classes
about internships for credit and
professional experience directly
related to the students major.
Susanne
Grossman
Presented comprehensive lectures to Fall 2010
Professor Rose-Marie Aikas' classes
about internships for credit and
professional experience directly
related to the students major.
Susanne
Grossman
Presented comprehensive lectures to Spring 2011
Professor Rose-Marie Aikas' classes
about internships for credit and
professional experience directly
related to the students major.
Susanne
Grossman
Presented overall office services to
the Asian Society,at the request of
Florence Tsi.
Susanne
Grossman
Continue to analyze statistics related Spring 2011
to student participation Cooperative
Education classes.
Susanne
Grossman
Continue to analyze statistics related Spring 2010
to student participation Cooperative
Education classes.
Susanne
Grossman
Continue to analyze statistics related Summer 2010
to student participation Cooperative
Education classes.
Susanne
Grossman
Continue to analyze statistics related Fall 2010
to student participation Cooperative
Education classes.
Spring 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Continue to analyze and try to
overcome the problem of students
applying too late in their college
experience to benefit from a credit
bearing internship opportunity.
Fall 2010
Susanne
Grossman
Continue to analyze and try to
overcome the problem of students
applying too late in their college
experience to benefit from a credit
bearing internship opportunity.
Summer 2010
Susanne
Grossman
Continue to analyze and try to
overcome the problem of students
applying too late in their college
experience to benefit from a credit
bearing internship opportunity.
Spring 2011
Susanne
Grossman
Daily communication with at least
Spring 2010
five employers to explore new
opportunities, follow-up on current
internship opportunties, student's
application process and performance.
Susanne
Grossman
Daily communication with at least
Fall 2010
five employers to explore new
opportunities, follow-up on current
internship opportunties, student's
application process and performance.
Susanne
Grossman
Daily communication with at least
Spring 2011
five employers to explore new
opportunities, follow-up on current
internship opportunties, student's
application process and performance.
Susanne
Grossman
Attended meeting with Vice President Fall 2010
Karen Steele, Professor Mona Seiler,
Director of Career Services Constance
Peluso to discuss Cooperative
Education Courses and standardize
the requirements, assessment of
academic performance and learning
indicators. Other isssues relevant to
internships were covered at the
meeting as well.
Susanne
Grossman
Meeting with Mr. Zoll of NYC Criminal Spring 2010
Courts regarding internships.
Susanne
Grossman
Meeting with Dr. Faustino regarding
internships.
Susanne
Grossman
Attended Director's meetings instead Fall 2010
of the Director.
Susanne
Grossman
Attended Director's meeting instead
of the Director.
Susanne
Grossman
Continued to work out problems with Fall 2010
the in-office paperless record keeping
system
Susanne
Grossman
Continued to work out problems with Spring 2011
the in-office paperless record keeping
system
Spring 2010
Spring 2011
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Created a unique program within the Spring 2010
internship setting. Working closely
with faculty and company
representatives developed new
internship contacts and opportunities
with the Queens County Criminal
Court System, Hammock and
Sullivan, Esqs., Hour Children, and
Herstory Project all for the Criminal
Justice program. Students are now
able to do progressive internship
experineces during consecutive
semesters to earn maximum
internship credits toward their degree
and gain invaluable professional
experience directly relevant to their
career.
Susanne
Grossman
Created a unique program within the Fall 2010
internship setting. Working closely
with faculty and company
representatives developed new
internship contacts and opportunities
with the Queens County Criminal
Court System, Hammock and
Sullivan, Esqs., post-sentencing
attornes, Hour Children, and Herstory
Project all for the Criminal Justice
program. Students are now able to
do progressive internship experiences
during consecutive semesters to earn
maximum internship credits toward
their degree and gain invaluable
professional experience directly
relevant to their career.
Susanne
Grossman
Created a unique program within the Spring 2011
internship setting. Working closely
with faculty and company
representatives developed new
internship contacts and opportunities
with the Queens County Criminal
Court System, Hammock and
Sullivan, Esqs., Hour Children, and
Herstory Project all for the Criminal
Justice program. Students are now
able to do progressive internship
experiences during consecutive
semesters to earn maximum
internship credits toward their degree
and gain invaluable professional
experience directly relevant to their
career.
Susanne
Grossman
Assigned as a member of a
Spring 2011
Technology Task Force to evaluate
potential avenues of technological
growth to provide better and/or more
easily accessible on-line and
computer services to students on and
off campus .
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Worked closely with Faculty
Spring 2010
Cooperative Education Coordinators
to promote internships students in all
of our curricula.
Susanne
Grossman
Worked closely with Faculty
Spring 2011
Cooperative Education Coordinators
to promote internships students in all
of our curricula.
Susanne
Grossman
Worked closely with Faculty
Fall 2010
Cooperative Education Coordinators
to promote internships students in all
of our curricula.
Susanne
Grossman
Worked closely with Faculty
Summer 2010
Cooperative Education Coordinators
to promote internships students in all
of our curricula.
Susanne
Grossman
Developed format, program and
contact list for annual Internship
Forum.
Spring 2010
Susanne
Grossman
Developed format, program and
contact list for annual Internship
Forum.
Spring 2011
Susanne
Grossman
Developed format, program and
contact list for annual Internship
Forum.
Fall 2010
Susanne
Grossman
Developed format, program and
contact list for annual Internship
Forum.
Summer 2010
Susanne
Grossman
Recruited and placed Business
Spring 2011
Department students in a newly
developed internship opportunity.
For summer 2011 QCC students
comprise 100% of the summer
interns at National Securities, ranked
23 in the country in investment
banking. These five students will
have a unique and meaningful
opportunity to rotate through a
variety of areas during their time at
National Securities.
Susanne
Grossman
Assisted with the development of
materials for the Job Fair.
Susanne
Grossman
Developed and continue to work to
Spring 2010
maintain paperless notification
system to notify students and faculty
Cooperative Education Coordinators
of all internship opportunities in a
timely, meaningful and concerted
method.
Spring 2011
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Susanne
Grossman
Developed and continue to work to
Summer 2010
maintain paperless notification
system to notify students and faculty
Cooperative Education Coordinators
of all internship opportunities in a
timely, meaningful and concerted
method.
Susanne
Grossman
Developed and continue to work to
Fall 2010
maintain paperless notification
system to notify students and faculty
Cooperative Education Coordinators
of all internship opportunities in a
timely, meaningful and concerted
method.
Susanne
Grossman
Developed and continue to work to
Spring 2011
maintain paperless notification
system to notify students and faculty
Cooperative Education Coordinators
of all internship opportunities in a
timely, meaningful and concerted
method.
Susanne
Grossman
Analyzed and came up with
Spring 2011
procedures to successfully recruit the
largest number of QCC/CUNY
candidates for two years in a row,
(as compared to all other schools
competing), from our outstanding
students for the CUNY initiative-New
York Needs You Fellowship.
Susanne
Grossman
Assisted with the roll-out of
CUNYfirst. Helped students to claim
their accounts electronically. Also,
assisted at the Registrar and Bursar
to direct student to appropriate
remediation for issues stemming
from CUNYfirst.
Constance
Peluso
Managed staff and worked in every
Spring 2010
activity undertaken by the Office of
Career Services for all day-to-day and
special operations. Worked with all
stakeholders including students,
faculty and staff, CUNY officials and
employers to bring optimal services
to QCC students and recent alumni.
Constance
Peluso
Managed staff and worked in every
Summer 2010
activity undertaken by the Office of
Career Services for all day-to-day and
special operations. Worked with all
stakeholders including students,
faculty and staff, CUNY officials and
employers to bring optimal services
to QCC students and recent alumni.
Fall 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Constance
Peluso
Managed staff and worked in every
Fall 2010
activity undertaken by the Office of
Career Services for all day-to-day and
special operations. Worked with all
stakeholders including students,
faculty and staff, CUNY officials and
employers to bring optimal services
to QCC students and recent alumni.
Constance
Peluso
Managed staff and worked in every
Spring 2011
activity undertaken by the Office of
Career Services for all day-to-day and
special operations. Worked with all
stakeholders including students,
faculty and staff, CUNY officials and
employers to bring optimal services
to QCC students and recent alumni.
Constance
Peluso
Chaired the Employer Committee of
the Big Apple Job Fair. Attended
recognition breakfast, managed
employer satisfaction team, worked
to resolve problems to employer
satisfaction. Received very high
rating for delivery of services to
employers in employer survey.
Constance
Peluso
Managed the entire 2010 QCC Spring Spring 2010
Job Fair recruiting over 50 companies
through one-to-one contact with
employers, marketing to students
through more than 60 classroom
visits. Secured the support of faculty
and staff across the College.
Constance
Peluso
Attended MNYCCPOA Meeting with
staff for professional development.
Fall 2010
Constance
Peluso
Managed the New York Needs You
recruitment from start up to
completion resulting in the highest
number of applicants throughout
CUNY and the appointment of eight
Fellows.
Spring 2011
Constance
Peluso
Completed the new Career SErvices
website.
Spring 2011
Constance
Peluso
Managed the entire 2011 QCC Spring Spring 2011
Job Fair recruiting over 50 companies
through one-to-one contact with
employers, marketing to students
through more than 60 classroom
visits. Secured the support of faculty
and staff across the College.
Constance
Peluso
Chaired the Employer Committee of
the Big Apple Job Fair. Attended
recognition breakfast, managed
employer satisfaction team, worked
to resolve problems to employer
satisfaction. Received very high
rating for delivery of services to
employers in employer survey.
Spring 2010
Spring 2011
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Constance
Peluso
Sought and secured a speaker,
promoted, managed, and assessed
the Etiquette in Action Event.
Spring 2011
Jane
Rodgers
Supported CUNYfirst rollout by
Fall 2010
providing guidance and assisting
students with questions while waiting
to see a member of the Bursars
Office.
Jane
Rodgers
Critique student resumes and provide Spring 2010
feedback online through College
Central Network, and in person
during walk-in hours or scheduled
appointments.
Jane
Rodgers
Educate students about our services Spring 2010
and how to leverage the resources
that are available to assist them with
all job search activities and career
exploration.
Jane
Rodgers
Perform class room visits to promote Spring 2010
various career services events and
activities.
Jane
Rodgers
Provided input and feedback on the
development of the department's
new website.
Jane
Rodgers
Organized and moderated a panel
Fall 2010
discussion themed "Spirit of the
Entrepreneur" with the objective of
educating students about business
ownership and to encourage them to
consider this career option.
Jane
Rodgers
Supported the execution of the
Internship Forum.
Jane
Rodgers
Supported the Job Fair by directing
Spring 2011
employers to their designated tables,
by providing general assistance to
students and collecting surveys as
participants were leaving the event.
Jane
Rodgers
Represented Career Services at the
Fall semester Club Fair.
Jane
Rodgers
Educate students about the CUNY
Spring 2011
311 Call Center Representative
position by providing an overview of
the program, the position and hiring
process. Provide guidance on proper
completion of required paperwork
and assist with resume preparation.
Jane
Rodgers
Assisted students with the New York Spring 2011
Needs You application process.
Reviewed the program requirements,
the necessary documents and
assisted with resume preparation.
Jane
Rodgers
Provided general information to
students about the Poll Worker
position.
Spring 2010
Fall 2010
Fall 2010
Fall 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Jane
Rodgers
Assisted with the promotion of the
Business Etiquette event.
Spring 2011
Strauss
Sandra
Assisted the Department for Student Spring 2010
Affairs on QCC Graduation Day
Sandra
Strauss
Assisted with the set-up of and
attended the Internship Forum.
Fall 2010
Sandra
Strauss
Set-up FOCUS-2 sub-administrator
accounts for Counseling Dept.
Fall 2010
Sandra
Strauss
Assisted in the recruitment,
promotion and preparation of QCC
students for the NYNY (New York
Needs You Fellowship).
Fall 2010
Sandra
Strauss
Assisted QCC students with claiming
their CUNYfirst accounts
Fall 2010
Sandra
Strauss
Attended and worked at CUNY Big
Apple Job Fair as a member of Mrs.
Constance Peluso's Employer
Relations Committee
Spring 2011
Sandra
Strauss
Reviewed student resumes, cover
letters and assisted with job search,
during Office walk-in hours
Spring 2011
Sandra
Strauss
Compiled FOCUS-2 statistics
Spring 2011
Sandra
Strauss
Assisted with the recruitment,
promotion and preparation of QCC
students for the NYNY (New York
Needs You) fellowship program
Spring 2011
Sandra
Strauss
Assisted in the preparation of QCC
students for CUNY 3-1-1 application
process
Spring 2010
Sandra
Strauss
Assisted in the preparation of QCC
students for the CUNY 3-1-1
application process
Summer 2010
Sandra
Strauss
Assisted in the preparation of QCC
students for the CUNY 3-1-1
application process
Fall 2010
Sandra
Strauss
Assisted in the preparation of QCC
students for the CUNY 3-1-1
application process
Spring 2011
Sandra
Strauss
Communicated with employers
regarding job opportunities for
students
Spring 2011
Sandra
Strauss
Communicated with students
regarding specific employment
opportunities
Spring 2011
Sandra
Strauss
Helped create the spring semester
departmental marketing plan to
students
Spring 2011
Sandra
Strauss
Attended and worked at the Student
Activity Club Fair to promote Career
Services events & NYNY to students
Spring 2011
Sandra
Strauss
Delivered classroom presentations to Spring 2011
promote the QCC Job Fair & Career
Services events
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Sandra
Strauss
Helped with set-up of and worked at Spring 2011
the QCC Job Fair
Sandra
Strauss
Prepared written report for Career
Services Staff about the WCS
Seasonal Recruitment
Spring 2011
Sandra
Strauss
Created & launched new marketing
campaign targeted to specific QCC
constituencies to promote FOCUS-2
program
Spring 2011
Sandra
Strauss
FOCUS-2 online calendar
maintenance
Spring 2011
Sandra
Strauss
Set-up new FOCUS-2
sub-administrator account for
Counseling Dept.
Spring 2011
Sandra
Strauss
Helped Bursar & Registrar during
registration period
Spring 2011
Sandra
Strauss
Assisted in the creation of a
promotional plan for the Career
Services Etiquette event
Spring 2011
Sandra
Strauss
Promoted & attended Etiquette event Spring 2011
Sandra
Strauss
Assisted Mrs. Constance Peluso by
providing research for Technology
Project
Spring 2011
Sandra
Strauss
Conducted one-to-one career
advisement appointments utilizing
FOCUS-2
Spring 2011
Sandra
Strauss
Promoted FOCUS-2 to Freshman
Academies, ASAP & ST-100
Fall 2010
Sandra
Strauss
Communicated with FOCUS-2
company representatives to update
QCC FOCUS-2 account
Fall 2010
Sandra
Strauss
Updated FOCUS-2 sub-administrator
accounts for Counseling & ASAP
Fall 2010
Sandra
Strauss
Assisted Mrs. Jane Rodgers with
securing speakers for the
Entrepreneurial Event
Fall 2010
Sandra
Strauss
Assisted with promoting & marketing Fall 2010
Office of Career Services events &
programs to students
Sandra
Strauss
Promoted & marketed Office of
Career Services events & services at
the Student Activity Club Fair
Sandra
Strauss
Created new flyer to promote the use Fall 2010
of FOCUS-2
Sandra
Strauss
Compiled FOCUS-2 statistics
Sandra
Strauss
Promoted Office of Career Services' Fall 2010
fall events and programs to students
Sandra
Strauss
Communicated with students
regarding specific employment
opportunities
Fall 2010
Fall 2010
Fall 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Sandra
Strauss
Communicated with employers
regarding specific employment
opportunities
Fall 2010
Sandra
Strauss
Reviewed student resumes & cover
letters & assisted with job search
during Office walk-in hours
Fall 2010
Sandra
Strauss
Conducted one-to-one career
advisement appointments utilizing
FOCUS-2
Fall 2010
Sandra
Strauss
FOCUS-2 online calendar
maintenance
Fall 2010
Sandra
Strauss
Assisted in the creation of fall
semester departmental marketing
plan to students
Summer 2010
Sandra
Strauss
Promoted Office of Career Services'
fall events & services to students
Summer 2010
Sandra
Strauss
Assisted Ms. Jane Rodgers with
planning for Entrepreneurship panel
Summer 2010
Sandra
Strauss
Set-up FOCUS-2 sub-administrator
accounts for Counseling & ASAP
Spring 2010
Sandra
Strauss
Conducted one-to-one career
advisement appointments utilizing
FOCUS-2.
Spring 2010
Sandra
Strauss
Initiated communication with
employers regarding possible
employment opportunities for QCC
students
Spring 2010
Sandra
Strauss
Reviewed student resumes and cover Spring 2010
letters, and assisted with job search,
during Office walk-in hours
Sandra
Strauss
Researched current resume & career Summer 2010
trends
Sandra
Strauss
Attended rally at City Hall.
Spring 2010
Sandra
Strauss
FOCUS-2 online calendar
maintenance
Spring 2010
Sandra
Strauss
Assisted Ms. Jane Rodgers with
planning for Entrepreneurship panel
Spring 2010
Sandra
Strauss
Researched and presented
information about future New York
State Court Assistant's Exam for
Department Supervisor
Spring 2010
Sandra
Strauss
Assisted with Career Services
Assessment
Spring 2010
Sandra
Strauss
Researched organizations offering
career development trainings (MBTI
& Strong)for staff
Spring 2010
Sandra
Strauss
Researched and communicated with
prospective organizations for
Etiquette Workshop
Spring 2010
Sandra
Strauss
Researched current resume & career Spring 2010
trends
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Sandra
Strauss
Communicated with employers
regarding employment opportunities
for students
Summer 2010
Sandra
Strauss
Communicated with students
regarding specific employment
opportunities
Spring 2010
Sandra
Strauss
Communicated with students
regarding specific employment
opportunities
Summer 2010
Sandra
Strauss
Reviewed student resumes and cover Summer 2010
letters, and assisted with job search
during Office walk-in hours
Sandra
Strauss
Communicated with FOCUS-2
company representative to update
QCC FOCUS-2 account
Summer 2010
Sandra
Strauss
Promoted FOCUS-2 to students via
email.
Summer 2010
Sandra
Strauss
Set-up FOCUS-2 sub-administrator
account for Counseling
Summer 2010
Sandra
Strauss
FOCUS-2 online calendar
maintenance
Summer 2010
Sandra
Strauss
Resolved FOCUS-2 sub-administrator Summer 2010
account issues for Counseling
Sandra
Strauss
Conducted one-to-one career
advisement appointments utilizing
FOCUS-2
Summer 2010
Sandra
Strauss
Compiled FOCUS-2 statistics
Summer 2010
Susanne
Grossman
Assisted the Director with the
development of the new Career
Services website.
Summer 2010
Susanne
Grossman
Assisted the Director with the
development of the new Career
Services website.
Fall 2010
Constance
Peluso
Sought, secured a vendor and
designed the new Career Services
website .
Fall 2010
Sandra
Strauss
Collaborated with Mrs. Constance
Peluso & web developer to create
FOCUS-2 page on new website
Summer 2010
Sandra
Strauss
Creation of FOCUS-2 portal page with Fall 2010
Mrs. Peluso and web developer
Sandra
Strauss
Assisted Supervisor and Career
Services Staff in the creation of new
departmental website
Spring 2010
Sandra
Strauss
Assisted Supervisor and Career
Services Staff in the creation of new
departmental website
Summer 2010
Sandra
Strauss
Assisted Supervisor and Career
Services Staff in the creation of new
departmental website
Fall 2010
Web Site Development
Changes in Department within Last Year
Change Type
Change
Reason
Semester
Recruitment for New York Needs You - 2010
and 2011.
Urged by CUNY Central to make a
strong recruitment effort
Spring 2011
Services
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Volume of approved
resumes
Students will persist in the
creation of
a resume with clear job
objective and
evidence of related
knowledge, skills
and accomplishments 50%
of the
time.
More than 50% of students
creating a resume utilizing CCN
and working with an advisor
persisted in the creation of strong
resumes with clear objectives
and evidence of related
knowledge, skills
and accomplishments.
Continue subscription to Completed
CCN and providing online
resume critique and
approval.
Pre and post career
advisement and
FOCUS 2 assessment
surveys.
Sixty percent of the time
students will
document increased
self-knowledge
and insight into career
paths and
associated majors when
completing
pre and post surveys,
before and
after career advisement
and
completing FOCUS 2.
Students documented increased
self-knowledge
and insight into career paths and
associated majors when
completing
pre and post surveys, before and
after career advisement and
completing FOCUS 2 greater than
60% of the time.
Continue providing
FOCUS 2 advisement
one-to-one and through
Camtasia and assessing
student self-knowledge
and insight into career
paths and
associated majors when
completing
pre and post surveys,
before and
after career advisement
and
completing FOCUS 2.
Volume of students
participating in
internships/
Cooperative
Education classes.
Increase the percentage of The percentage of students
students
who participate in
who participate in
internship/cooperative education
internship/cooperative
classes increased by greater than
education
5%.
classes by 5%.
Completed
Continue work with
Completed
Cooperative Education
Coordinators, students
and employers to
promote internships and
cooperative education.
Continue the Internship
and Cooperative
Education Forum. Utilize
Camtasia to reach more
students faculty and staff
and employers.
Volume of companies Increase the percentage of The percentage of
actively recruiting
companies actively
companies actively recruiting
QCC student interns. recruiting QCC
QCC
student interns by 5%.
student interns rose by more
than 5%.
Continue to expand the
Internship and
Cooperative Education
Forum permitting more
tabling. Continue work
with all stakeholders.
Student Satisfaction
Survey
Continue surveying
Completed
students and working to
provide excellent service.
Students will indicate 80%
of the
time that they viewed the
services
we provided as helpful to
some or a
great extent.
Students indicated more than
80% of the
time that they viewed the
services
we provided as helpful to some
or a
great extent.
Completed
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Assist students with
creating a specfic career
plan.
Increase the volume of
FOCUS-2 users
Increase the usage of FOCUS-2 by
10%
Continue to market FOCUS-2
to QCC community. In
addition, create new vehicles
for students to learn about
the program:Create a
FOCUS-2 Camtasia
presentation for Career
Services website, increase
the use of tigermails, and
revise FOCUS-2 registration
page on Career Services
website.
Continue to promote
increased self-knowledge
and insight into career
paths and associated
majors.
Pre & post career advisement Maintain reported student
and FOCUS-2 assessment
understanding of how QCC majors
surveys.
relate to career pathways upon
completion of FOCUS-2 by 73%.(in
the Strategic Plan)
Revise pre & post surveys
and administer pre & post
surveys to all students
receiving career advisement
and completing FOCUS-2 in
one-to-one and group lab
settings.
Promote the importance of Volume of students
internships/Cooperative
participating in Cooperative
Education classes to the
Education classes.
Freshman Academies.
Expand by 2%, student participation
in Cooperative Education/Internship
experiences (in the Strategic Plan)
Meet with Faculty and
Student Coordinators of the
Freshman Academies to
promote internships. Create
a Camtasia presentation that
can be used by the
Coordinators to promote
internships and Cooperative
Education. Develop an
on-line "Internship Manual,"
to assist students, faculty,
and company representatives
with information relevant to
applying for internships for
credit vs. non-credit and paid
vs. un-paid situations.
Alert students and Faculty
Cooperative Education
Coordinators of new and
relevant internship
opportunities in all QCC
curricula.
The number of Tigermail and faculty
e-mail posted organizations offering
internships will increase by 5%
Generate weekly Tigermails
and emails to Faculty Co-op
Coordinators.
Volume of TigerMails to the
students and notices to the
Faculty Co-op Coordinators
with information about new
internship opportunities.