Registrar
The Office of the Registrar is responsible for maintaining the academic records of all
current and former students. The Registrar maintains accurate student records, ensuring
that students have completed all the necessary requirements for their associate degree.
The office’s goal is to provide students and faculty with the best possible service in support
of the teaching and learning
missions of the college.
Core Activities and Performance
Core Activity
Key PI
Indicators
CUNYfirst implementation
Compliance with QCC procedures, requirements, accuracy. Staff, Yes
faculty and student use and understanding of new student
database.
Class/Space scheduling/R25
Begin using X25 to assist in classroom scheduling
no
Final exam scheduling
Find method to assist in final exam scheduling (X25?)
no
Transfer equivalency set up in CF
no
Ease of
evaluating
transfer
credits in CF
should be
increased
Customer/Student services
student/staff satisfaction
yes
Student appeals to CCS
increase number of appeals due to CF processes
yes
Maintance of student records
Student course withdrawals, change of program plans etc
yes
Veteran certification processes
Student veterans recieve timely VA benefits
yes
Course Catalog updating
New courses and subject areas to assist with Pathways
implementation
yes
Degree Works maintance
Updates must be made on a timely basis
yes
R2T4
Timely processing of student withdrawals to insure timely
reporting to Federal govt
yes
Production of data/reports for campus
community
need to become proficient in CF tools
No
Reporting enrollment to National Student
Loan Clearinghouse
Improvement of CF process
yes
Academic Standing Processing
Students need to have standing set each semester & CF
processes are complicated
yes
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Xiao Yan
Cai
CUNY sponsored Residency training
Fall 2011
Meera
Chowdry
Cascade CMS web site training
Fall 2011
Caridad
D'Ambrose
Cascade CMS web site training
Fall 2011
Florence
Farrat
AACRO -Middle states conference
Fall 2011
Lisa
Freeland
Cascade CMS web site training
Fall 2011
Lisa
Freeland
HEUG Regional Conference
Fall 2011
Edwin
Gonzalez
Training for Cascade CMS web site
Fall 2011
Duane
Heaven
Cascade CMS web site training
Fall 2011
Chrispina
Pincus
Cascade CMS web site training
Fall 2011
Ann
Tullio
HEUG Regional conference
Fall 2011
Ann
Tullio
Annual HEUG Conference in Nashville Spring 2012
Robert
Anderson
Transformational Leadership: Serving Fall 2011
the students of tomorrow, conference
held at Kingsborough Community
College by Office of Human
Resources Management
Conference, workshop,
training attended
Other please describe
below
Changes in Department within Last Year
Change Type
Change
Reason
Semester
Laura Rotter resigned
New position obtained
Fall 2011
Doreen Fox-Herron - reclassified
Assuming Laura Rotter's supervisor
positon
Spring 2012
Danie Jules assigned sub aHEO position for
Veteran services and grad audit
To cover Veteran processing from Ms.
Rotter
Spring 2012
Duane Heaven resigned
Accepted Bursar Heo position
Spring 2012
Veronica Vasquez & Chrispina Pincus
Family leave
Fall 2011
Personnel
Assessment and Evaluation
KPI
Target Outcome
Compliance with QCC Improved services for
procedures within
students and staff
CUNYfirst
Actual Outcome
Action Plan
Status
College staff is still adjusting to
new database
Continued staff training Continuing
and working with Central
administration to work
our issues.
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Office Redesign
Assess student satisfaction
Increased student satisfaction
Working with redesign to
reduce student waiting time