BUSINESS
Department-sponsored services
Area of Service
Served
Room H 445 - Student Learning Center
300
Room A 405 - Eva Bobrow Learning Center
400
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Business Society - Monthly
9/1/2010
40
International Business Society - Monthly
10/6/2010
25
Federal Reserve Challenge - 1st place in NY region
11/18/2010
12
Mock Trial Competition - Won Spirit of AMTA award
1/29/2011
20
Business Advisory Board Meeting
5/12/2011
65
Recognition of Excellence Meeting
5/19/2011
85
Fed Challenge Symposium
5/20/2011
35
organized
Individual faculty/staff professional activities
First Name
Last Name
Work Type
Shele
Bannon
Journal Article,
peer-reviewed
Reference
Bannon, Ford, Meltzer; “How To Instill a Strong Ethical Culture”
The CPA Journal, July 2010/Vol, LXXX/No.7, pages 56-58.
Bannon, Shele; “Case Studies in Introductory Accounting”,
American Accounting Association Two Year College
Communicator, Spring 2010, pages 7-8.
Shele
Bannon
Conference
Presentation, other
"Case Studies in Introductory Courses Build Critical Thinking
Skills", First Annual Mid-Hudson Valley Successful Teaching
Conference, Institute for Community College Development,
Poughkeepsie, New York, April, 2010.
Shele
Bannon
Conference
Presentation published as
proceedings
"The Challenges and Rewards of Case Studies in Introductory
Accounting," Teachers of Accounting at Two Year Colleges
(TACTYC) 36th Annual Meeting, Carefree, Arizona, May, 2010.
Individual faculty/staff professional activities
First Name
Last Name
Work Type
Shele
Bannon
Service to department,
College, University,
community, and/or
professional society
Reference
Chairman and Coordinator for Queensborough's 50th Anniversary
Business Academy event, "Students Voice Their Values on Ethics".
New York State Comptroller, Thomas DiNapoli was keynote
speaker combined with presentations by student winners of the
Business Academy Ethics Dilemma Essay Contest.
Coordinator for winning Business Academy Team for "Walk To
Aspire" for 2010 - most funds raised through student fund raisers.
Co Faculty Leader for Business Academy and Cohort.
Kelly
Ford
Journal Article,
peer-reviewed
Shele Bannon, Kelly Ford, Linda Meltzer; "How to Instill a Strong
Ethical Culture: Economic Downturns Present an Opportunity,"
The CPA Journal, July 2010.
Wendy
Ford
Book, Authored
Ford, W. G. (2010). An Examination of the Utilization of Electronic
Government Services by Minority Small Businesses. Ann Arbor,
MI, USA: ProQuest LLC.
Linda
Meltzer
Book, Edited
Financial Institutions and Markets by Peter Rose, published by
McGraw Hill.
Dynamic Business Law, by Nancy Kubasek, McGraw Hill, 2010.
Linda
Meltzer
Journal Article,
peer-reviewed
"How to Instill A Strong Ethical Culture," CPA Journal, July 2010.
Linda
Meltzer
Service to department,
College, University,
community, and/or
professional society
Faculty Advisor for Fed Challenge team that competed for
Regional Competition.
Sebastian
Murolo
Conference
Presentation, other
“Debunking Some Common ‘Myths’ About Estate Planning,”
Sponsored by the Personal Financial Planning Committee of the
Nassau County Chapter of the New York State Society of Certified
Public Accountants, Hofstra University Club.
“Planning for Personal Residences,”
Sponsored by the Real Estate and Personal Financial Planning
Committee of the Nassau County Chapter of the New York State
Society of Certified Public Accountants, Hofstra University Club.
“IRA Distribution Planning”
Sponsored by the Medical and Other Professionals, Employee
Benefits and Personal Financial Planning Committees of the
Nassau County Chapter of the New York State Society of Certified
Public Accountants, Hofstra University Club.
Sebastian
Murolo
Other
S. B. Murolo, “Tax Update,” The Chevron – N.Y.P.D. Retired
Sergeants Association newsletter, April 2010.
Individual faculty/staff professional activities
First Name
Last Name
Work Type
Reference
S. B. Murolo, “Roth IRA’s Compared to Traditional IRA’s,” The
Chevron – N.Y.P.D. Retired Sergeants Association newsletter,
June 2010.
S. B. Murolo, “What Is Going On With the Economy?” The
Chevron – N.Y.P.D. Retired Sergeants Association newsletter,
December 2010.
Phyllis
Pace
Book, Authored
Pace, Phillis M. 2010. Word 2010 Basics. H. M. Rowe, 2010.
Phyllis
Pace
Service to department,
College, University,
community, and/or
professional society
Academic Senate--Department Representative
Committee on Committees--Member
Business Department--Curriculum Development
Christina
Tucker
Manzo
Conference
Presentation, other
"Cheating the Cheaters - Academic Integrity in the 21st Century,"
Teachers of Accounting at Two-Year Colleges (TACTYC) annual
conference, Arizona, May 2010.
Edward
Volchok
Newspaper/Magazine
Article
QCC's WIDWAC newsletter. "WID/WACKY by Edward Volchok
Last December I finally completed WIDWAC training. Since joining
the faculty in 2006, I repeatedly told my chair I would get
certified. Yet I found myriad ways of dodging what I anticipated
to be a boring and vexing chore. Writing Intensive (WI) training
had become my bête noire. I looked forward to it with the same
disdain I once held for my Junior High School grammar classes.
Racked with guilt, I had become WIDWACKY as I invested WI
training with my worst fears about writing.
Sometimes it pays to confront your fears. Upon starting WI
training, I quickly discovered it was not like my hated adolescent
experience in Mrs. F’s English classes. John Talbird’s WI sessions
were, dare I say, fun. Our group discussed the importance of
getting students to write well and ways to overcome the tedium
of grading stacks of their incoherent papers. While I have made
written assignments a core part of my classes at the college, I
was growing increasingly frustrated by students’ inability to craft
a simple declarative sentence, or even to offer me the courtesy of
proofreading and spell-checking their papers.
I had often surmised that I was devoting more time correcting a
few students’ papers than they had spent writing them. I was
delighted to learn my colleagues had similar feelings. And, I was
thrilled to learn strategies to get students to dirty their own hands
and re-writing assignments. As a result of my WI sessions and the
time I spent with my fellow, Vienna Messina, I heavily edit only
one or two paragraphs, and then turn my attention to the content
of their papers. Based on my editorial comments, I direct students
to restructure their papers.
I understand students’ fears of writing. I was not a strong writer
when I started college, and yet I was not required to take an
English composition class. But I learned to write well in college by
writing, even if many of my essays were far from brilliant. I still
hear shrill Mrs. F telling me that my spelling and grammar are
atrocious.
After getting my PhD in political theory, I looked at the bleak
prospects for a position as an assistant professor and started a
career in advertising at Foote, Cone and Belding. My boss ripped
my first memo apart. “Too hard to read,” she shouted. “Make it
easy to scan quickly or go back to the Ivory Tower.” Stung by her
critique, I quickly learned the craft of writing short, persuasive
memos. Instead of turning to Aristotle’s Rhetoric as my
dissertation advisor would most likely have suggested, I found a
little booklet written by Ken Roman, the CEO of Ogilvy & Mather,
an ad agency that would eventually hire me. When thinking about
a WI assignment for my students, I remembered this experience.
And I assigned writing business memos to my three honors
students in my Statistics class.
My honors students’ memos enlightened me. They were getting
top grades on examinations that stressed solving problems in
context. But their memos were both innumerate and illiterate.
They struggled to determine what kind of analyses to use and
often had difficulty with simple calculations. And their memos
were confused and rambling. No executive would invest the time
to determine what my students were attempting to convey. I had
anticipated having students rewrite these memos once. Sadly,
they typically required four or five drafts to develop an acceptable
memo.
The intensity of WI was driving my honors students a little
WIDWACKY. My most promising Statistics student, a young man
with only three years experience with English, complained that
writing good English was too hard when he broke the honors
contract. A second student quit the day after his acceptance letter
from Baruch College arrived. But, my third student did complete
the program. And, she, like many of our students, is not a native
English speaker. With inspiring determination, she continually
faced the tyranny of the blank page. Our victory is that she can
now craft a cogent memo, a valuable skill for anyone planning a
business career. Now I ask you, is there a better remedy for
WIDWACKY than that?
***
Edward
Volchok
Conference
Presentation, other
Developing presentation on Queensborough Community College’s
efforts to develop a quality eLearning program for the 7th Annual
CUNY General Education Conference at York College on 5/13/11.
Working Title: “Preparing Students for eLearning: The
Queensborough Community College Student eLearning Readiness
Program.” Presentation will be delivered by Edward Volchok and
Denis Bejar of the Queensborough.
Presentation to the 9th Annual Future of the Faculty Conference
at Bucks County Community College on 6/3/11. Increasing
Student Retention in eLearning Classes"
Curricular Changes - Program
Course Change
Program
Semester
Comments
Certificate Program in
Accounting/OAT
Fall 2010
Approved by Academic Senate in spring
2010
Initiated
Modified
Dual/Joint Degree
Program in Forensic
Accounting
To be voted on by Academic Senate with
modifications made by John Jay College
Personnel or organizational structure changes, newly developed projects
Changes
Dr. Brenda Hersh - retired
Mr. David Ledo - retired
Professor Leslie Francis - hired
Professor Stephen Hammel - hired
Professor Anthony Kolios - resigned from Business Department P&B
Professor Glenn Burdi - elected to Business Department P&B
Professor Edward Hanssen - elected to Business Department P&B
Facilities/space changes
Facility modification
Purpose
Podia installed in rooms H308, H339, H340, Improved classroom
A308, A 312, A 312
instruction
Semester
Facility Evaluation
Fall 2010
Equipment installed and
operational
Equipment changes
Equipment Changes
Purpose
Semester
Evaluation
Smart podiums installed in rooms
H339, H340, H344, A312, and A313
Update and improved classroom
instruction
Fall 2010
Faculty report that the utilization
of this equipment has improved
and updated their instruction
Resource changes
Other Resources Purpose
Semester
Astoria Savings Bank $5,000 Grant to support the
Federal Reserve Challenge
Spring 2011 Funding used to support student participation in Fed
Challenge
Flushing Savings
Bank
$2,500 Grant to support the
Federal Reserve Challenge
Resource Evaluation
Funding used to support student participation in the Fed
Challenge
Other changes affecting department
NA
Departmental procedures for conducting assessment
The Business Department is accredited by the Accreditation Council for Business Schools and Programs. The Department was
accredited in 1997 and again in 2007. Currently, the Business Department is accredited through the year 2017. In 2009 a
biennial Quality Assurance Report was submitted to the ACBSP and the 2011 QA Report is being prepared for submission.
A key component of the accreditation process is the assessment of curricula and courses therein. The Department has
developed a protocol that places it on a three-year assessment cycle. These assessments have bee uploaded to the College
Assessment web site.
Assessment results are also shared with faculty within specific disciplines and subject areas and with all faculty through area
meetings and at general Department meetings, thereby allowing us to "close the loop' with regard to assessment. Discussions
by the Department Chairperson and members of the Middle States Team resulted in the Department being praised for its
program of "continuous improvement."
The Business Department is accredited by the Accreditation Council for Business Schools and Programs. The Department was
received its initial accreditation in 1997 and has been accredited since. The most recent affirmation of accreditation was
awarded in 2007 and runs through 2017. A major component of the accreditation process is assessment of curricula and
courses therein. The Department has developed an assessment protocol that has placed it on a 3-year cycle. Our assessments
have been uploaded to the College Assessment Website. Results of the assessment are shared with faculty in specific subject
areas and with all faculty through area meetings and at general department meetings, thereby allowing us to "close the loop"
with regards to assessment. Discussions by the Department Chairman and members of the Middle States team resulted in the
Department being praised for its program of "continuous improvements."
Departmental participation in self-study/program review
Program(s): Reviewed All degree programs were reaccredited in 2007
External Agency: Accreditation Council for Collegiate Business Schools and Programs
Date: 02/01/2007
Conclusions of Self Study: Business Department was accredited through the year 2017
Conclusions of External Reviewers: Department was asked to submit biennial Quality Assurance report; 2009
report was submitted and approved and 2011 report is being prepared for
submission
Action Plan: Continue assessment of curricula and courses
Program Review Follow-up
Action Item
Timeline
Accomplishements
Data to be collected by the Office of
Institutional Research
Biennial Quality Assurance Reports Data continues to be collected along with
to be submitted. Reaffirmation of
course assessments
Accreditation to be conducted in
2017
Course Objectives and Course Assessment
Course Assessed: 301,305/306,307/308,701,50,509,521,522,524,532,534,801,859,903,906,907,908,909
Educational Objectives: 1. Communicate effectively through reading,writing,and speaking, 2. Use analytical reasoning,
3. Reason quantitatively and mathematically, 4. Integrate knowledge and skills into their
program of study (a comprehensive list of all QCC objectives is contained in the Business
Department Reaffirmation of Accreditation Report that is on file in the Office of Academic
Affairs
Curricular Objectives: Curricular objectives for each course assessed is contained in each assessment.
Results: Results and findings will be discussed among area faculty and at Department meetings.
Relevant changes will be introduced as needed. Results will also be uploaded to the QCC
Assessment Web Site.
Action Plan: Assessment will continue to be conducted on a 3-year cycle. Results and action taken will be
reported to Accreditation Council of Business Schools and Programs biennially and as part of
Reaffirmation of Accreditation to take place in 2017
Results of certification exams, employer and alumni surveys, student surveys, advisory board
recommendations
Data Source
Results
Action Plan
1.Introduce changes in media and business
communication into business courses. 2.
Continue to emphasize ethical behavior in
business.
Continue advisory board activity by having
experts in the fields of study address faculty
and students on relevant issues and topics. In
May 2011, Tim Minton of Buzz60.com, and
formerly of NBC News, discussed ethics,
communication, and the transmission of
information via the internet.
Advisory Board
recommendations
Goals/objectives for year just completed
Goals
Strategic
Plan
Evaluation of achievement
Action Plan
1. 18 courses assessed, 2. Business
Department team won the New York
Federal Reserve Challenge, 3. Business
Department Team participated in the
Mock trial tournament and won the Spirit
of AMTA Award, 4. Faculty have begun to
utilize podia in classrooms, 5. Advisory
Board Meeting held to discuss new
modes of communication and ethics, 6.
CBS News reporter, Harry Smith,
discussed his views of student success
and recognized our students for their
outstanding performance in the Fed
Challenge and the Mock Trial
competitions
Continue activities that enhance
and promote our program to
students and faculty and enhance
their success
True
1. Continue course assessment,
2. Federal Reserve Challenge
Participation,3. Mock Trial
Participation, 4. Podia installed
in classrooms, 5. Advisory
Board Meeting, 6. Recognition
of Excellence Meeting,
Goals/objectives for coming year
Upcoming Goals
Related Strategic Plan
Objective
Planned Method of Evaluation
Finalize the implementation of the Introduce and expand course offerings To be added to the program and course
Joint/Dual degree (AS/BS)in
evaluation protocol that is used to generate
Forensic Accounting with John Jay
feedback and corrective action intended to
College, 2. Replace faculty who
improve departmental offerings.
have retired or resigned, 3.
Continue to participate in Fed
Challenge, Mock Trial, and other
student-related activities, 4. Utilize
advisory board to receive feedback
regarding new and relevant areas
for inclusion in courses, 4. Utilize
the results of assessment to modify
course content