SOWO 804, Organization and Community Behavior
Fall 2008 DRAFT
University of North Carolina at Chapel Hill
School of Social Work
SOWO 804: Organizational and Community Behavior
2:00 pm-4:50 am, Tuesdays, Fall 2008
Tate-Turner Kuralt Building, Room 101
Instructor:
Walter C. Farrell, Jr.
Office: 548K Tate-Turner-Kuralt Bldg.
(919) 843-8318 (0ffice)
(919) 960-9284 (Home)
(919) 960-9275 Fax
wfarrell@email.unc.edu
wcfpr@bellsouth.net
Office Hours: 12:00 pm-2:00 pm, Monday, and 3:00 pm-5:00 pm, Tuesday.
MTWThF by appointment for all students.
Course Description:
This course explores theories and models for understanding the behavior of human service
organizations and local communities so that they can be helped to provide needed services and
supports.
Course Goal:
An understanding and sensitivity to political, structural, economic, and institutional factors,
which define and shape advanced practice in human service organizations and communities to
preserve and strengthen families through social interventions.
Course Objectives:
Upon completion of this course, students should be able to:
1. Discuss and analyze a broad range of organizational and community theories, and to
include applied examples of structural, developmental, environmental, feminist, and
transformational perspectives.
2. Apply appropriate organizational and community theory to the assessment of
organizational and community development status through case analyses.
3. Understand and assess the leadership roles of public and nonprofit human service
organizations in strengthening families and building community assets.
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SOWO 804, Organization and Community Behavior
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4. Understand the contribution of professional ethics and values in human services and
community practice, especially to oppressed, vulnerable, and disadvantaged populations
(e.g., persons of color, women, and GLBT persons, etc.).
5. Identify patterns of institutional discrimination and oppression within organizations and
communities and understand the “political and policy processes” that can be engaged to
change oppressive conditions.
6. Demonstrate ability to use organizational and community behavior theory to understand
problems occurring within organizations and communities and to recommend problemsolving strategies by:
A. Identifying behaviors within a specific community or human services
organization that have contributed to problems in functioning, and
B. Describing and developing structural or process changes that should be
implemented to improve functioning.
Required Texts/Readings:
Weil, M. (2005) The Handbook of Community Practice. Thousand Oaks, CA: Sage Publications.
(Text will also be used in SOWO 874; it can be purchased in the Health Affairs Bookstore.)
World Wide Web and online via E-Reserves. To access E-Reserves, go to the main UNC
Library page (www.lib.unc.edu) click on Reserves (under Course Materials), click on
“SEARCH for Electronic Reserves and Course Materials,” and search for “Social Work”
and scroll down for SOWO 804 (Farrell).
To access readings on the class website, type in http://www.unc.edu/~wfarrell/SOWO804/
go to syllabus, readings, etc. (readings can be directly accessed by clicking the appropriate
link from the syllabus). PLEASE PAY SPECIAL ATTENTION TO THE SECTIONS
MARKED WITH THE ASTERISK.*
*TEACHING METHODS
Instruction will include PowerPoint presentations, In-Class exercises/case studies related to the
readings. The instructor will also draw upon examples from his experience in advising
nonprofit and for-profit organizations. Students will also have leadership roles in class
discussions.
A supportive learning environment will be emphasized, one that is fostered by listening to the
ideas and views of others, appreciating a point of view that is different from your own,
articulating clearly your point of view, and linking experience to readings and assignments. The
instructor appreciates your contributions to making this a safe and respectful class for learning
and growth.
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*GRADING SYSTEM
Students enrolled in SOWO 883 will have to earn the following number of points for the
grades listed below.
H = 94 or more points
P = 80-93 points
L = 70-79 points
F = 69 and below
*POLICY ON INCOMPLETES AND LATE ASSIGNMENTS
There will be no extensions of due dates for assignments except in case of emergency.
EMERGENCY SITUATIONS MUST BE BROUGHT TO THE INSTRUCTOR’S
ATTENTION PRIOR TO THE DUE DATE VIA PHONE OE EMAIL. A formal excuse
must be presented in order to complete the assignment.
Points for an assignment will be awarded on an assigned points’ basis. To receive all or a
portion of the points on an assignment, the student must (1) submit it to the instructor at the
beginning or end of the class session when it is due and (2) write something that meets all of
the assignment criteria. Papers will be graded, and feedback will be supplied promptly after
submission.
Any EXCUSED ABSENCE will require formal documentation (e.g., doctor’s excuse,
funeral program, etc.). An unexcused absence will result in a denial of the option to make
up any assignment due and/or completed on that date.
INCOMPLETES will be given on rare occasions when the student has notified the
instructor of an emergency that prevents him/her from completing remaining course
requirements. Students must be current in all assignments at that time.
*POLICY ON ACADEMIC DISHONESTY
Please refer to the APA Style Guide (fourth Edition), for information on attribution of quotes,
plagiarism and appropriate use of assistance in preparing assignments. All written assignments
should contain a typed, signed pledge, on the cover page of the assignment, stating that, "I (we)
have not given or received unauthorized aid in preparing this written work." If this pledge is
not affixed to the written assignment, 1 point will be deducted from the grade on the
assignment.
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*POLICY ON ACCOMMODATIONS
FOR STUDENTS WITH DISABILITIES
Students with disabilities that affect their participation in the course and who wish to have
special accommodations should contact the University’s Disabilities Services and provide
documentation of their disability. Disabilities Services will notify the instructor that the
student has a documented disability and may require accommodations. Students should discuss
the specific accommodations they require (e.g., changes in instructional format, examination
format) directly with the instructor.
*POLICY ON USE OF ELECTRONIC
DEVICES IN THE CLASSROOM
NO ELECTRONIC DEVICES CAN BE USED IN CLASS WITHOUT PRIOR
APPROVAL OF THE INSTRUCTOR. Students with disabilities must provide written
documentation of a disability requiring the use of a laptop or other electronic device for
class. Use of electronic devices for non-class related activities (e.g., checking email, playing
games, etc.) is prohibited.
*OTHER POLICIES/GENERAL INFORMATION
Students are expected to attend classes and TO ARRIVE AT 2:00 PM.(as there will be InClass case studied/exercises to complete), complete ALL assigned readings, participate in class
discussions, and SUBMIT WRITTEN ASSIGNMENTS IN CLASS ON THE DATE DUE
OR PLACED IN THE INSTRUCTOR’S MAILBOX ON THE FIRST FLOOR IN TTK.
No assignments will be accepted via email to the instructor’s account. Unexcused tardiness
will RESULT IN A DEDUCTION OF UP TO 5 POINTS for each late arrival.
Be advised that all typewritten papers will be GRADED FOR CONTENT and basic
MECHANICS OF GRAMMAR—whether subject(s) and verb(s) agree, run-on sentences,
misspelled words, fragment sentences, inappropriate use of commas, etc. for which 1 point
will be deducted for each of the latter mistakes.
Students whose class attendance conflicts with religious holiday(s) should bring this matter
to the instructor’s attention. No students will be excused for vacations, conferences, etc.
unless approved by the SOWO administration. Assignments must be prepared on a wordprocessor in accordance with APA guidelines, 5th Edition, the format required by many
leading journals in Social Work and related fields.
*CLASS ASSIGNMENTS
Definitions and Oral Presentation (8 pts.) Due September 8th.
Define the following terms: Organizational Behavior, Community Behavior, and
Leadership Behavior (Formal and Informal) in an Organization.
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SOWO 804, Organization and Community Behavior
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BRIEF REACTION PAPER (15 pts.): The brief reaction paper will address the
following topic: Impact of Organizational Attributes: Hasenfeld (1992, pp. 3-44)
discusses several distinctive attributes of human services organizations in the context of
today’s social work practice. Select one of these attributes and discuss why the
attribute does or does not characterize your practicum (or other) agency. Support
your position with specific examples and/or appropriate documentation (e.g., agency
data). Then, discuss the implications of your conclusions for: (a) service delivery and (b)
organizational-environmental relations (4 double-spaced pages): Due September 22nd.
Be prepared to present a summary of your paper and discuss your observations
with the class.
SEMINAR LEADERSHIP BY STUDENT TEAMS (10 pts.): Student work groups
have been assigned to provide an overview of the key issues in the readings for each
class as designated on the syllabus. The instructor will provide each group with a
set of guidelines to address based on the assigned readings for each date. Students
will be expected to discuss the readings using a short PowerPoint presentation (5-8
slides). (The presentation must be emailed to the instructor one day before the
presentation so that copies can be made for the class.)
MIDTERM EXAMINATION (20 pts.): Applied Exercise”. Details will be provided
in class. The take-home examination will be distributed on October 7th and due in
my first floor mailbox on October 13th by 4:50 pm.
ORGANIZATIONAL BEHAVIOR JOURNAL (15 pts.): Keep a journal in which
you describe your observations of “formal” and informal” organizational behavior
by your supervisor and/or other employees in your agency/organization in accord with its
mission and/or objectives. Draw upon class readings and discussions to inform your
observations. Due October 27th. Also bring a one-page handout listing “key points”
for distribution and discussion (18 copies). Be prepared to present a 2 minute
summary of your journal, and discuss your observations with the class.
One Page Memo Assessments (4pts. each x 6 = 24 pts. Total) You will be assigned to
write one page single-page memos on dates noted in syllabus in which you will
assess/analyze an issue raised in the required readings. You will be given
directions/guidelines as to the content of the memo 1 week prior to the due date.
CLASS EXERCISES/CASE STUDIES (8 pts.): Each In-Class exercise and/or case
study will receive the number of points listed below. (Students will be assigned
work as individuals or as teams.)
The final grade (as summarized below) will be based on an evaluation of seminar case studies
and written assignments. The criteria for grading written assignments will include: following
directions, precision, responsiveness to the task, use of detail in explaining theoretical
concepts, practicality of recommendations (tested against whatever research evidence you
provide), clarity in writing, and proper use of APA style.
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SOWO 804, Organization and Community Behavior
Fall 2008 DRAFT
8 pts. Definitions and Leadership Presentation
15 pts. Brief Reaction Paper: Impact of Organizational Attributes
15 pts. Organizational Behavior Journal
20 pts. Midterm Examination
24 pts. One Page Memo Assessments (4 pts each x 6)
10 pts. Seminar Leadership By Student Teams
8 pts. Four In-Class Exercises/Case Studies (2 pts. each x 4)
F = 69 and below, L = 79 and Below, P = 80-93, H = 94-100
*READINGS AND COURSE OUTLINE
*NOTE: ASSIGNED READINGS MAY BE SUBSTITUTED AND DELETED
PURSUANT TO INSTRUCTOR AND STUDENT CONSENSUS AND/OR THE
EMERGENCE OF RELEVANT CONTEMPORARY MATERIAL GERMANE TO THE
CLASS TOPIC. (PowerPoint Presentations Will Be Posted on Day of Class).
Date
Topics and Assignments
August 25
Introductions, Class Overview, and Syllabus Revision
September 1
LABOR DAY HOLIDAY
September 8
ORGANIZATION AND COMMUNITY
•
•
•
•
What is an Organization and Why Study It?
What is a Community and Why Study It?
Leadership in Organizational and Community Practice
Evaluation of What We Already Know
Assigned Readings:
Weil, Chapters 2 & 4
Recommended Readings:
1. Johnson, K.B. “The Development of Progressive and
Sustainable Human Complex Systems: Institutions,
Organizations, and Communities.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/hu
mancomplexsystems.htm (22 pp.)
2. “Introduction and Definitions for the Study of a
Community.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/co
mmunitystudydefinitions.htm (6 pp.)
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3. Developing Effective Study Committees.
http://www.unc.edu/~wfarrell/SOWO804/Readings/effe
ctivestudycommittees.htm (4 pp.)
4. The Study Committee and the Community.
http://www.unc.edu/~wfarrell/SOWO804/Readings/stu
dycommitteeandcommunity.htm (4 pp.)
5. “The Relativity of Community Behaviors.” (April 10,
2002).
http://www.unc.edu/~wfarrell/SOWO804/Readings/co
mmunityrelativity.htm (20 pp.)
6. “21st Century Organizational Trends.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/org
anizationaltrends.htm (3 pp.)
7. What is OB?
http://www.unc.edu/~wfarrell/SOWO804/Readings/wh
atisob.htm (2 pp.)
8. Martinez, B. “Shot in the Arm: How a City Aims To
Give Minorities Better Health Care --- Pittsburgh
Hopes to Satisfy 2010 Deadline by Using Voices With
`Street Cred' --- New Gossip at the Hair Salon” in The
Wall Street Journal (July 10, 2002). (4 pp.) (EReserves)
9. Stich, S. “She Makes Their Voices Count” in Parade
Magazine (August 17, 2003). (1 pp.) (E-Reserves)
10. Marion, R. and Uhl-Bien, M. “Leadership in Complex
Organizations” in The Leadership Quarterly. Volume
12 (pp. 389-418). Elseiver Science, 2001. (Available
through UNC Library E-Journals)
Assignment #1 (One Page of Definitions and Oral
Presentations) Due
In-Class Exercise/Case Study #1
September 15
UNDERSTANDING ORGANIZATIONS:
INTRODUCTION TO ORGANIZATIONAL
THEORIES
•
•
•
•
Hx of Social Welfare Administration
The Nature of Human Service Agencies
Traditional Approaches to Understanding Organizations
The Institutional Ecology of Human Services Organizations
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•
The Political and Economic Determinants of Human Services
Organizations
Assigned Readings:
1. Hasenfeld, Y. “The Nature of Human Service
Organizations” (pp. 3-23) in Human Services as
Complex Organizations Hasenfeld, Y. (Ed.). London:
Sage Publications, 1992. (E-Reserves)
2. Hasenfeld, Y. “Theoretical Approaches to Human
Service Organizations” (pp. 24-44) in Human Services
as Complex Organizations Hasenfeld, Y. (Ed.). London:
Sage Publications, 1992. (E-Reserves)
Recommended Readings:
3. Walonick, D.S. “Organizational Theory and Behavior.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/orgt
heoryandbehavior.htm (17 pp.)
4. Hunsicker, F. “Organization Theory for Leaders.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/orgt
heoryforleaders.htm (10 pp.)
Bring Your Practicum Site’s Organizational Chart to
Class to Discuss Implications for Leadership
GROUP #1 SEMINAR LEADERSHIP
September 22
TRADITIONAL APPROACHES TO
ORGANIZATIONAL STRUCTURE
•
•
•
•
Types of Organizations
Complexity, Formalization, and Centralization
Explaining Organizational Structure
The Importance of the Environment
Assigned Readings:
1. Dinkelaker, A. “The New Frontier in Democratic
Theory and Practice: Organizational Forms that
Simultaneously Optimize Autonomy & Community”
http://www.unc.edu/~wfarrell/SOWO804/Readings/de
mocratictheory.htm (13 pp.)
2. “A Holistic Model for Organizational Management.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/holi
sticorgmanagement.htm (5 pp.)
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SOWO 804, Organization and Community Behavior
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3. “Organization Structure and Design.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/org
structureanddesign.htm (10 pp.)
4. Drucker, P. F. “The Age of Social Transformation” in
The Atlantic Monthly, November 1994.
http://www.unc.edu/~wfarrell/SOWO804/Readings/age
ofsocialtransformation.htm (33 pp.)
Reaction Paper Due on Impact of Organizational
Attributes (and Brief Summary Presenation)
GROUP #2 SEMINAR LEADERSHIP
In-Class Exercise/Case Study #2
September 29
ORGANIZATIONAL ASSESSMENT
•
•
Integrative Model of the Organizational Life Cycle
Implications for Service Delivery
Assigned Readings:
1. Hasenfeld, Y., & Schmid, H. “The Life Cycle of
Human Service Organizations: An Administrative
Perspective” (pp. 243-269) in Administration in Social
Work, 13 (3/4), Haworth Press, 1989. (E-Reserves)
2. Bailey, D., &Grochau, K. E. “Aligning Leadership
Needs to the Organizational Stage of the Development:
Applying Management Theory to Nonprofit
Organizations” (pp. 23-45) in Administration in Social
Work, V. 17; Haworth Press, 1993. (E-Reserves)
Recommended Readings:
3. NCHPEG Organizational Assessment.
http://www.unc.edu/~wfarrell/SOWO804/Readings/org
assessment.htm (4 pp.)
4. Organizational Assessment Questions
http://www.unc.edu/~wfarrell/SOWO804/Readings/org
assessqs.htm (2 pp.)
5. “Analyzing Human Service Organizations”
http://www.unc.edu/~wfarrell/SOWO804/Readings/An
alyzingHumanServiceOrganizations.pdf (12 pp.)
In-Class Exercise/Case Study #3
ASSESSMENT /ANALYTICAL MEMO #1 DUE
GROUP #3 SEMINAR LEADERSHIP
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SOWO 804, Organization and Community Behavior
Fall 2008 DRAFT
October 6
THEORIES/MODELS OF COMMUNITY PRACTICE
COMMUNITIES: LARGE ORGANIZATION?
•
•
•
•
Why Do Communities Behave as They Do?
Defining Community and Community Development
What Theories Apply to Community Organizations?
Social Capital
Assigned Readings:
Weil, Chapters 5, 6, & 7
Recommended Readings:
1. Jennings, M. “Community Practice: A Training Ground
for Social Work Students.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/com
munitypractice.htm (14 pp.)
2. Moore, A., Hill, L. “Models of Community
Development Practice.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/mo
delsofcommpractice.pdf (5 pp.)
3. Portes, Alejandro. “Social Capital: Its Origins and
Applications in Modern Sociology.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/soc
ialcapital.pdf (24 pp.)
4. Hardcastle, D., Wenocur, S., & Powers, P.R.
Community Practice: Theories and Skills for Social
Workers (pp. 1-57). New York: Oxford University
Press, 1997.
5. Johndon, K. “The Devlopment of Progressive and
Sustainable Human Complex Adaptive Systems:
Institutions, Organizations, and Communities,”
University of Maryland, 1999.
6. http://www.unc.edu/~wfarrell/SOWO804/Readings/hu
mancomplexsystems.htm
7. Lemann, N. “Kicking in Groups” in The Atlantic
Monthly, April 1996.
http://www.unc.edu/~wfarrell/SOWO804/Readings/kic
kingingroups.htm
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Fall 2008 DRAFT
8. Putnam, R. “Bowling Together” in The American
Prospect, February 11, 2002 (V. 13, Issue 3).
http://www.unc.edu/~wfarrell/SOWO804/Readings/bo
wlingtogether.htm
ASSESSMENT /ANALYTICAL MEMO #2 DUE
GROUP #4 SEMINAR LEADERSHIP
October 13
MIDTERM EXERCISE (No Class)
October 20
ORGANIZATIONAL THEORY FROM A
TRANSFORMATIONAL PERSPECTIVE
•
•
Paradigm Shifting
The Meta-model of Organization
Assigned Readings:
1. Banner, D. & Gagne, E. (1995). “Transformational
Thinking: the Emerging Paradigm,” (Chapter 4)
Designing Effective Organizations. (pp.45-57).
Thousand Oaks, CA: Sage Publications. (E-Reserves)
2. Banner, D. & Gagne, E. (1995). “Creating the NewParadigm Organization,” (Chapter 5) Designing
Effective Organizations. (pp.57-75). Thousand Oaks,
CA: Sage Publications. (E-Reserves)
3. Banner, D. & Gagne, E. (1995). “The Metamodel of
Organization” (Chapter 7) Designing Effective
Organizations. (pp. 89-100). Thousand Oaks, CA: Sage
Publications. (E-Reserves)
Recommended Readings:
4. Seeking Science in Art: Meta-Level Modeling
http://www.unc.edu/~wfarrell/SOWO804/Readings/seek
ingscience.htm (12 pp.)
ASSESSMENT /ANALYTICAL MEMO #3 DUE
October 27
FEMINIST PERSPECTIVES
•
•
•
What is Feminist Organizing?
How is it Structured?
What Theories Apply?
Assigned Reading:
Weil, Chapter 19
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SOWO 804, Organization and Community Behavior
Fall 2008 DRAFT
Recommended Readings:
1. Fournier, V., & Kelemen, M. “The Crafting of
Community: Recoupling Discourses of Management
and Womanhood” Gender, Work and Organization. V.
8, No. 3 July 2001. (pp. 267-290) Oxford, UK:
Blackwell Publishers. (E-Reserves)
2. What is Feminism?
http://www.unc.edu/~wfarrell/SOWO804/Readings/fem
inism.htm (6 pp.)
3. Calas, M. & Smircich, L. (1999). “From the Women’s
Point of View: Feminist Approaches to Organizations”
in Clegg, S.R. & Hardy, C. Studying Organizations:
Theory and Method. (pp. 212-251). London: Sage
Publications. (E-Reserves)
Organizational Behavior Journal Due
(and Brief Summary Presenation)
GROUP #5 SEMINAR LEADERSHIP
November 3
THE LEARNING ORGANIZATION
•
•
What is a Learning Organization
How would you turn your Organization into One?
Assigned Readings:
1. Senge, P. (1990). “The Leader’s New Work: Building
Learning Organizations” in Sloan Management Review,
Fall 1990. (pp. 7-23) (E-Reserves)
2. Lipshitz, R., Popper M., and Friedman, V. “A Multifacet Model of Organizational Learning.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/mul
tifacet.doc (51 pp.)
Recommended Readings:
3. The Learning Organization
http://www.unc.edu/~wfarrell/SOWO804/Readings/lear
ningorg.htm (4 pp.)
4. The Learning Organization
http://www.unc.edu/~wfarrell/SOWO804/Readings/sky
rmelearnorg.htm (7 pp.)
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ASSESSMENT/ANALYTICAL MEMO #4 DUE
GROUP #6 SEMINAR LEADERSHIP
November 10
POWER, DEPENDENCY, SOCIAL JUSTICE, AND
MANAGING DIVERSITY
•
•
•
•
•
•
•
Perspectives on Power in Organizations and Communities
Patterns of Institutional Discrimination and Oppression
Patriarchy and Social Welfare Work
Empowerment Models
Work with Vulnerable, Disadvantaged, and Oppressed
Populations
Conflict Management
Cultural Competence
Assigned Readings:
1. Dressel, P.L. (1992). “Patriarchy and Social Welfare
Work” in Hasenfeld, Y. Human Services as Complex
Organizations (pp. 205-223). (E-Reserves)
2. The Mature Use of Power in Organizations
http://www.unc.edu/~wfarrell/SOWO804/Readings/mat
urepower.htm (4 pp.)
3. Module 2: Cultural Competence
http://www.unc.edu/~wfarrell/SOWO804/Readings/cult
competence.htm (7 pp.)
4. Cross, T. “Cultural Competence Continuum”
http://www.unc.edu/~wfarrell/SOWO804/Readings/cult
competencecont.htm (3 pp.)
5. Cultural Competence Discussion
http://www.unc.edu/~wfarrell/SOWO804/Readings/cult
compdiscuss.htm (2 pp.)
6. Cultural Competence
http://www.unc.edu/~wfarrell/SOWO804/Readings/cult
uralcompetence.htm (2 pp.)
7. Brooks, D. “People Like Us” Atlantic Online.
http://www.unc.edu/~wfarrell/SOWO804/Readings/peo
plelikeus.htm (6 pp.)
8. Diversity, Conflict, and Organizational Effectiveness
http://www.unc.edu/~wfarrell/SOWO804/Readings/div
ersityconflict.doc (9 pp.)
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9.
“Power and Empowerment” from The Action Guide
for Advocacy and Citizen Participation
http://www.unc.edu/~wfarrell/SOWO804/Readings/po
wer.pdf
10. Bibikova, A. and Kotelnikov, V. “Managing CrossCultural Differences.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/cro
ssculture.htm
ASSESSMENT /ANALYTICAL MEMO #5 DUE
GROUP #7 SEMINAR LEADERSHIP
November 17
DECISION-MAKING, MOTIVATION, AND INTER- AND
INTRA-ORGANIZATIONAL COORDINATION
•
•
•
•
Decision Making Theories
Theories of Motivation
Coordination, Collaboration, and Network Formation
Team Building Within and Outside the Organization
Assigned Readings:
1. Models of Ethical Decision Making
http://www.unc.edu/~wfarrell/SOWO804/Readings/sev
enstep.htm (6 pp.)
2. Theories of Decision Making
http://www.unc.edu/~wfarrell/SOWO804/Readings/dec
isiontheory.pdf (4 pp.)
3. Motivational Theories
http://www.unc.edu/~wfarrell/SOWO804/Readings/mot
ivationaltheory.htm (3 pp.)
4. Endogenous Theories of Motivation
http://www.unc.edu/~wfarrell/SOWO804/Readings/end
ogeneousmotivation.pdf (4 pp.)
5. Schopler, J. H. (1987). “Inter-organizational Groups:
Origins, Structure and Outcomes” in Academy of
Management Review, 12 (4), (702-713). (E-Reserves)
6. The Basics of Team Building
http://www.unc.edu/~wfarrell/SOWO804/Readings/tea
mbuildingbasics.htm (4 pp.)
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7. Managing People – Motivation
http://www.unc.edu/~wfarrell/SOWO804/Readings/man
agingpeople.htm (3 pp.)
8. Leadership Teams
http://www.unc.edu/~wfarrell/SOWO804/Readings/lead
ershipteams.htm (3 pp.)
In-Class Exercise/Case Study #4
GROUP #8 SEMINAR LEADERSHIP
November 24
ORGANIZATIONAL EFFECTIVENESS, CHANGE, AND
INNOVATION
•
•
•
•
•
•
Traditional Models of Effectiveness
The Contradiction Model
Transformation and Organizational Effectiveness
The Dynamics of Organizational and Community Change
Organizational Decline and Corrective Action Facilitating
Change
The Five Dysfunctions of a Team
Assigned Readings:
Weil, Chapters 31 & 36
1. Stevenson, J.F., Florin, P., Mills, D.S., and Andrade, M.
“Building Evaluation Capacity in Human Service
Organizations: A Case Study” (pp. 233-243) (EReserves).
2. “Five Business Trends Every Human Service
Organization Should Understand.”
http://www.unc.edu/~wfarrell/SOWO804/Readings/5bu
sinesstrends.htm (9 pp.)
3. The Impact of Technology on Organizational
Transformations
http://www.unc.edu/~wfarrell/SOWO804/Readings/tec
hnologyimpact.htm (6 pp.)
4. Building a Sustainable Innovation Organization
http://www.unc.edu/~wfarrell/SOWO804/Readings/sust
ainableinnovation.htm (4 pp. in landscape)
5. Managing Innovation
http://www.unc.edu/~wfarrell/SOWO804/Readings/ma
naginginnovation.htm (4 pp. in landscape)
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SOWO 804, Organization and Community Behavior
Fall 2008 DRAFT
6. The Five Dysfunctions of a Team, etc. (Handouts)
GROUP #9 SEMINAR LEADERSHIP
ASSESSMENT /ANALYTICAL MEMO #6 DUE
December 1
COURSE WRAP- UP
SUMMATIVE WRAP-UP AND CLASS ROUNTABLE
CLASS EVALUATION
SOWO 804 STUDENT TEAMS
GROUP #1
Atwell, Leah
Bush, Ann
GROUP #2
Byrd, Sarah
Curtis, Lindley
GROUP #3
Davis, Allison
Daye, Adrian
GROUP #4
De Freitas, Kaara
Ginley, Caroline
GROUP #5
Grandstaff, Christina
Johnson, Kara
GROUP #6
Miller, Gordon
Prentice, Matthew
GROUP #7
Pugh, Miriam
Render, Rae
GROUP #8
Retterer, Shawn
Taylor, Shanta
GROUP #9
Thompson, Samuel
Wiseman, Stephen
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