Introduction PERIscope 2013 explores consumer behaviours & attitudes towards food, shopping and cooking. Online survey conducted amongst 1,000 adults aged 18+ in the Netherlands. Results are also available across nine other countries. Survey covers topics such as: Eating at home, attitudes towards cooking, local food, sustainability, the environment, grocery shopping and health & wellbeing. Research carried out by Ipsos MRBI. Please note, there may be discrepancies in relation to some of the ‘total’ figures within this report. This is due to rounding (e.g. “slightly agree” at 45, “strongly agree” at 30, “agree” at 76). For further information or queries please visit www.bordbia.ie or email info@bordbia.ie 2 More than four in ten Dutch adults have a positive attitude towards cooking. However, the fun associated with cooking has declined significantly in the past five years. Good Fun A Passion 2006 53% 38% 15% 2008 58% 18% 40% 2010 2013 46% 43% 13% 32% 14% 30% When it comes to cooking, the Dutch are one of the least positive countries. Only Spain and ROI display lower levels of fun and passion. 4 The level of cooking expertise, and hence confidence, amongst Dutch adults has progressively decreased since 2006. Level of cooking expertise 71 Would enjoy having a dinner party where I do all the cooking Would be confident that I could produce a good Sunday roast with all the trimmings 35 68 55 51 27 24 35 36 33 28 27 2006 2008 2010 2013 Cooking expertise, defined by dinner party hosting and ability to produce a meal with all the trimmings, is lowest in the Netherlands. 5 Scratch cooking levels have not progressed since 2008. That said, levels of daily/weekly scratch cooking activity are relatively high at almost eight in ten adults. % preparing a meal from scratch once/ few times a day 2008 78 % preparing a meal from scratch few times a week 2010 2013 82 78 48 54 30 28 Scratch cooking is highest in NZ (81%), followed next by the Netherlands. 48 30 6 The percentage of Dutch adults who are claiming to be cooking from scratch more often than before has remained fairly consistent in the past five years. Frequency of cooking meals from scratch more often or less often compared to 12 months ago 2006 Cooking from scratch more often 2008 2010 2013 15 12 15 7 9 10 6 Cooking from scratch less often 24 Compared to all other countries, the Spanish have increased their scratch cooking the most. In contrast, the Dutch are among the countries who have increased their scratch cooking the least. 7 The use of ready prepared ingredients has remained stable in recent years. Daily/weekly usage is practiced by more than five in ten adults. Use of ready prepared ingredients 2006 Once a day/ few times a day Few times a week 4 24 25 2008 2010 2013 4 6 6 27 26 26 26 26 25 Once a week The use of ready prepared ingredients on a daily/ weekly basis is highest in the US, GB and NZ. The Netherlands ranks fourth. 8 Taking cooking classes in the Netherlands has fallen in popularity. The proportion of people entertaining at home more often than before continues to rise. % who have attended/taken cooking classes in the past three years % who are entertaining at home more often nowadays 2013 8 80 2010 10 78 Attendance of cooking classes by the Dutch is showing signs of decline. When it comes to entertaining at home more often, the Netherlands claim to be doing so far more than any other country. 9 The enjoyment obtained from cooking and creating a great meal by Dutch adults has fallen since 2008. % applies that they ‘enjoy cooking and being able to create a great meal’ 2013 2010 73 72 2008 2006 82 73 The Netherlands ranks in seventh place, just ahead of GB (68%) and ROI (70%) for the enjoyment experienced as a result of creating a great meal. 10 Ownership of woks and steamers have not seen any significant movement in recent years. Deep fat fryers on the other hand are now owned by far less people. Wok Steamer 2006 2008 2010 74 74 71 2013 2006 2008 2010 Deep Fat Fryer 2013 2006 81 69 14 9 15 13 2008 2010 2013 36 33 71 11 In the Netherlands, in recent years, there has been a decline in the selection of food products that are easy to prepare and/or quick to cook. % Applies 2006 2008 2010 2013 I tend to pick foods that are easy to prepare 78 86 76 78 I tend to pick foods that are quick to cook 76 83 70 70 The Netherlands, GB, France and ROI are the least likely to pick foods that are easy to prepare. France, ROI, the Netherlands and Belgium tend to pick foods that are quick to cook the least. 12 Use of ready to eat foods in Dutch households reached its peak in 2008. Since this time usage levels have returned to represent approximately one third of all Dutch adults. % applies ‘we use a lot of ready to eat foods in our household’ 2013 34 2010 34 2008 2006 49 34 Sweden, the Netherlands and Belgium rank as the lowest countries when it comes to claims that ready to eat foods are used a lot in their households. 13 The proportion claiming to often eat ready/prepared/convenience meals has declined since 2008. % applies that they ‘would often eat ready prepared/ convenience meals’ 2013 2010 41 40 2008 2006 49 41 Sweden, Belgium and the Netherlands rank as bottom three countries for often eating ready prepared/ convenience meals. 14 The proportion claiming to eat convenience meals less often continues to be around three in ten, an improvement on 2008 levels. % eating ready meals/ convenience meals more/less often than 12 months ago More often Less often 2006 2008 2010 7 6 5 4 31 32 25 36 2013 The Netherlands is similar to most other countries in its claims about eating convenience meals less often. 15 The perception of convenience meals being a good substitute for home cooked meals is continuing to resonate with less and less Dutch adults. % agree that convenience meals… ‘are a good substitute for home cooked meals when time is limited’ 2013 2010 2008 2006 42 49 51 60 Agreement that convenience meals are a good substitute for home cooked meals when time is limited resonates the least with Dutch consumers. 16 The Dutch seem to be more positive about the cost and quality of convenience meals. Yet, there has been a sharp decline in the taste attributes associated with these foods. 17 Convenience foods…… … are expensive … are good value for money 75% 68% 22% 20% 2006 2013 2006 2013 … have poor quality ingredients … taste great 30% 20% 34% 15% 2006 2013 2006 2013 The Netherlands shows the lowest level of support about convenience meals ‘tasting great’. It also, however, shows the lowest level of support for the claim that convenience foods have ‘poor quality ingredients’. Less than three in ten place importance on buying local food when shopping. Current levels have fallen below 2008 results when the figure rose to just over three in ten. Importance of buying local produce when shopping 2006 2008 Total importance 31% 22% Very important 3% 2010 9% 2013 28% 25% 5% 6% The Netherlands ranks last in terms of the overall importance placed on buying local food, substantially behind France (73%) and ROI (70%). 19 Compared to 2008, the frequency of buying local food has improved. However, more than one third continue to claim to buy local less often than monthly/never. Frequency of ‘Local’ Food Purchases Daily Few times/ once a week Few times/ once a month Less often/ never 2006 1 32 2008 2 2010 3 25 32 2013 4 36 20 32 25 25 52 35 40 35 The Netherlands has the highest proportion claiming to buy local less often/never. As a result, the frequency of its overall purchases is the lowest of all the countries surveyed. 20 ‘Local’ food is mainly considered to be food that is made in close proximity to where one lives. Food made within a 20 mile radius also has a strong connection. More than four in ten believe that local food is … Much less believe local food to refer to food that is … Very few believe that local is food… 43% … made within close proximity to where I live 37% … made within a 20 mile radius from where I live 31% … made within the county in which I live 19% …available in farmers’ markets 19% … made within the province I live 2% …made within Europe 21 Checking for country of origin has been steadily improving over the past eight years. The biggest change has been amongst those claiming to ‘sometimes check’ this information. 22 Checking for Country of Origin label 2006 2008 2010 2013 Always check 10 12 15 14 Sometimes check 48 50 49 55 (62) (64) NET (check for quality symbol) Never check (58) 42 38 36 (70) 30 Checking for country of origin in the Netherlands is relatively weak when compared with countries like Sweden (92%), Germany (85%) and Spain (84%). Checking for the quality symbol on foods has declined in the Netherlands since 2010. Just under one in three now claim to never check this information. Checking for Symbol of Quality label 2006 Always check Sometimes check NET (check for quality symbol) Never check 21 2008 2010 12 18 52 51 58 (64) (72) 28 (76) 36 24 2013 14 57 (71) 29 The Netherlands ranks fifth against all other countries, in the PERIscope 2013 study, when it comes to checking for the quality symbol. 23 The Dutch continue to place strong emphasis on eating dinner together as a family with 24 more than nine in ten agreeing that this is an important practice. % applies that ‘it is important to spend time over dinner as a family’ 2013 92 2010 92 2008 2006 88 92 Spending time eating dinner together as a family is important in all countries, with over ninety per cent agreement in six out of ten territories. Awareness of food miles has improved since 2010. Subsequently, there has been considerable rise in the proportion of people buying food with low food miles. 26 % never heard of food miles 2008 2010 68 71 % who buy foods with low food miles 2013 52 8 6 15 7 2008 2010 23 13 2013 TOTAL % who buy foods with low food miles % who sometimes try to buy food with low food miles The Netherlands has one of the lowest levels of awareness of food miles, alongside Spain, the US and Sweden. It ranks second last in terms of low food mile food purchases. The proportion of people claiming to have never heard of sustainability has increased in the past three years. However, purchases have seen a slight increase in this time also. 27 % never heard of sustainability 2008 2010 2013 9 16 27 % who buy foods with sustainable features 31 25 29 15 2008 2010 37 18 2013 TOTAL % who buy foods with sustainable features % who sometimes try to buy food with sustainable features The Netherlands ranks joint fourth for awareness of sustainability. However, it displays one of the lowest levels of purchases of food with sustainable features. Since 2008 awareness of carbon footprint has improved. However, a slight decline occurred between 2010 and 2013. Purchases of low carbon footprint have improved. % never heard of carbon footprint 2008 2010 2013 30 35 61 % who buy foods with low carbon footprint 15 9 2008 12 9 2010 23 12 2013 TOTAL % who buy foods with low carbon footprint % who sometimes try to buy food with low carbon footprint The Netherlands is among the bottom three countries for awareness of carbon footprint. It ranks lowest alongside NZ for its relatively minimal purchases of low carbon footprint foods. 28 Consciousness of environmental issues in the Netherlands have declined since the last research wave. % who agree that they are more conscious of environmental issues in their choice of products 43% 32% 2008 2010 39% 2013 % who agree that they prefer to buy from companies that are aware of the impact of environmental issues 36% 40% 2008 2010 33% 2013 The Netherlands displays the lowest consciousness for environmental issues in product choice and the lowest preference for buying from environmentally aware companies. 29 Buying in smaller packs to avoid waste is a behaviour that has been gradually declining in the Netherlands since 2006. % applies that they ‘buy food in smaller packs because it means less waste’ 2006 2008 2010 2013 56 52 49 49 The Germans (81%) are the most conscious when it comes to cutting down on food waste. The Dutch are the least conscious. 30 The Dutch have reduced their efforts to buy Fair Trade since 2006. Only one in ten admit 31 to concerted efforts to buy Fair Trade products. I try to buy Fair Trade products/brands whenever they are available % applies a lot 2013 10 2010 13 2008 12 2006 10 % NET applies 57 55 63 66 Spain claim to try to buy Fair Trade products the most while the US (45%) are the least inclined. The Netherlands ranks sixth. Price as a main driver of grocery shopping behaviour has been rising in the Netherlands 33 since 2008. It now determines the behaviour of just over six in ten grocery shoppers. When I shop the first thing I look for is price % agree slightly 2013 % agree strongly 43 18 61 2010 38 15 53 2008 38 15 53 2006 37 18 55 Compared to the Netherlands, which ranks joint fourth, looking for price as a ‘first thing’ is a much more important shopping behaviour in NZ (68%) and ROI (64%). Approximately half of all grocery shoppers in the Netherlands consider quality to be more important than price. This is considerably lower than eight years ago. Quality of fresh food is more important than price % agree slightly 2013 2010 2008 2006 40 % agree strongly 11 44 38 43 51 13 9 57 47 21 64 Dutch grocery shoppers are the least likely cohort to agree that the quality of fresh food is more important than price. 34 Getting value for money in the same store is important for three quarters of Dutch grocery shoppers. This is a less popular practice now than in 2006. I most often go to the same store but look for the best value for money I can get 2013 2010 2008 2006 % agree slightly % agree strongly 56 19 50 53 47 75 81 31 20 33 73 80 More than seven in ten grocery shoppers across seven countries assert that they are looking for the best value for money they can get. 35 Just over two in ten Dutch grocery shoppers agree that they would pay a bit more for grocery shopping to get superior customer service. I will pay a bit more for grocery shopping to get superior customer service % agree slightly % agree strongly 2013 18 3 21 2010 17 4 21 2008 2006 15 21 3 18 7 28 Willingness to pay more for customer service is lowest in the Netherlands. Spain (48%) and Sweden (47%) rank the highest. 36 Less than four in ten Dutch grocery shoppers agree that they tend to buy on impulse when products are cheap. This behaviour has remained relatively stable since 2006. I tend to buy on impulse if I think products are cheap % agree slightly 2013 2010 2008 2006 33 31 33 35 % agree strongly 5 39 37 6 6 39 8 43 GB considers itself to be the most impulsive (54%) while France is the least (17%). The Netherlands ranks fifth of ten. 37 Comfort in spending time looking for a bargain has been showing signs of increasing in popularity in the Netherlands since 2008. I don’t mind spending time looking for a bargain % agree slightly % agree strongly 37 17 2010 34 13 47 2008 34 11 45 2006 33 16 2013 54 49 The Netherlands, Spain (54%) and GB (57%) display a relatively average inclination to bargain hunt. The US claim to be the biggest bargain hunters. 38 The proportion of Dutch adults who have ordered their grocery shopping online is low. The frequency of online grocery purchases also remains low. 12% 39 How often have they ordered their grocery shopping online? Every day/ few times a week of Dutch adults (with internet access) have ever ordered their grocery shopping online. 33 Once a week 11 2-3 times a month 12 72 About once a month Less often The Netherlands ranks amongst the bottom five countries when it comes to ordering their shopping online. Its frequency of online grocery purchases is also amongst the lowest. Just over half of Dutch adults have downloaded a recipe while just over one in ten have downloaded a mobile phone food app. 54% 13% Downloaded Recipe Downloaded Food App 40 Most recent download activity 10% Past Week 17% 15% 12% 2% 3% 4% 5% Past Month Longer Ago Past Week Past Month Past 6 Months Longer Ago Past 6 Months The Netherlands ranks third lowest for the percentage of people who have downloaded a recipe, ahead of GB and ROI. It ranks joint last for the percentage of who have downloaded a Food App. Eight in ten Dutch adults consider their diet to be healthy. Perceptions of health in the Netherlands have been extremely consistent over the past eight years. Diet Perceptions NET ‘Healthy’ Describe their diet as ‘very’ healthy Describe their diet as ‘fairly’ healthy 78 14 64 2006 82 81 80 10 13 8 72 68 71 2008 2010 2013 The Netherlands is second only to ROI (85%) in terms of perceiving its diet to be ‘healthy’ 42 Just under three in ten Dutch adults believe that they are eating more healthy than 12 months previously. This trend has been consistent in recent years. Changes in eating habits in last 12 months My eating habits are more healthy My eating habits are less healthy 38 27 28 27 5 6 5 5 2006 2008 2010 The Netherlands fares similarly to the majority of other countries in terms of the proportion of those claiming to eat more healthy than a year ago. 2013 43 Efforts to eat at least 5 portions of fruit and veg have shown some advances compared to 2006, however, they have failed to gain further ground in recent years. I eat at least 5 portions of fruit and veg per day % applies a lot NET % applies 2013 13 58 2010 13 59 2008 16 2006 11 63 49 The Netherlands ranks eight for efforts to eat the recommended ‘5 a day’. Spain ranks first (81%). 44 In the Netherlands high-fibre foods and fruit and veg are consumed more than dairy. Efforts to eat a balanced diet appear to be somewhat subdued. Dairy foods (milk/cheese) are an important part of my diet % applies 77 I try to eat a lot of fruit and vegetables 89 I always try to eat high fibre foods 85 To be healthy it is important to eat properly I always try to eat a balanced diet 81 71 45 Endeavours to limit the amount of fast food that is consumed in the Netherlands have been rising in recent times. I try to limit the amount of fast food that I consume % applies a lot % applies a little 2013 48 2010 47 37 84 2008 45 39 84 2006 35 39 40 87 75 All countries surveyed appear to be making efforts to limit fast food intake. The Netherlands ranks in fifth position when compared to other countries. 46 The Dutch relationship with ‘low fat’ foods seems to have dissolved somewhat in recent years. Calorie considerations have also declined in popularity. % applies that ‘always look for low fat options when buying food products’ 2013 2010 68 2013 % applies that they ‘think of the calories in what they eat’ % applies that ‘if a label says ‘low fat/reduced fat’ then the product will always be the healthy choice’ 2013 49 74 2010 2010 47 56 60 64 2008 75 2008 2006 75 2006 The Netherlands ranks third overall in looking for low fat options. It ranks amongst the lowest countries in terms of calorie considerations. 74 60 Levels of concern about obesity amongst children has shown a slight reduction since the last wave of research. Levels continue to be much lower than in 2006. I am concerned about my children becoming obese % agree slightly 2013 25 2010 26 2008 19 2006 20 % agree strongly 6 31 7 33 4 23 17 37 The lowest levels of concern regarding obesity amongst children are in the Netherlands and ROI & GB (31%). 48 Lunchboxes continue to be dominated by sandwiches and fruit. Juice remains the most popular form of beverage. Content of kids’ lunchboxes 2010 2013 68 70 Sandwiches 20 Cereal bars 16 Crisps 2 * 53 Fruit 60 Yoghurt 5 8 Cheese Snack 6 6 46 Juice Milk Bottle of Water 24 18 46 24 15 The inclusion of yoghurts and cheese snacks in the lunchboxes of children in the Netherlands are the lowest of all the countries surveyed. 49 Negative associations whereby healthy food is seen as limiting and boring have been declining in the Netherlands. Choosing healthy food to eat is limiting and boring % applies a lot NET % applies 2013 7 45 2010 8 47 2008 11 2006 11 56 61 GB (43%), the Netherlands and Germany (45%) are the least likely to believe that healthy food is limiting and boring. 50 As in previous years, seven in ten Dutch adults would like manufacturers to help them to 51 eat healthy. I would like manufacturers to help me to eat healthy % applies a lot % applies a little 2013 24 46 70 2010 24 47 71 2008 27 2006 26 48 46 75 72 Alongside GB (57%) and ROI (67%), the Netherlands desire to have manufacturers help them to eat healthy is relatively low compared to other countries. Willingness to pay a premium for healthy foods has been relatively stable over the past 52 five years. Willingness was highest in 2006 at more than three quarters of grocery shoppers. I am willing to pay a bit more for healthy food and beverages (as long as they taste good) % applies a lot NET % applies 2013 15 68 2010 17 69 2008 17 2006 22 70 77 There are six countries in which more than 70% of adults are willing to pay more for healthy food and beverages. However, the Netherlands sits just outside this cohort. Six in ten Dutch adults agree that they eat healthy to take control of their lives. This figure has been rising upwards since 2008. I eat healthy to take control of my life % agree slightly % agree strongly 2013 47 13 2010 45 13 58 2008 45 11 56 2006 43 22 60 65 Dutch respondents rank in sixth position when it comes to asserting that they eat healthy to take control of their lives. 53 Since 2008, the Netherlands has shown declining support for the concept that diet can help mental health and that food can enhance mental alertness and spiritual wellbeing. % Agree 2006 A good diet can help your mental health 59 I eat to enhance mental alertness and spiritual wellbeing 56 2008 2010 2013 72 61 57 61 45 46 The Netherlands is the least convinced of all countries that a good diet can help one’s mental health or that what one eats can enhance alertness or wellbeing. 54 Checking the nutritional labelling on food prior to purchase is done by just over six in ten 55 Dutch grocery shoppers, a figure that has fallen since 2010. % applies that they ‘always check the nutritional labelling on food before buying them’ 2013 61 2010 66 2008 65 2006 58 GB (53%) and the Netherlands display the lowest propensity to always check the nutritional labelling on food before buying them. Compared to 2006, the Dutch are finding it more difficult to understand nutritional claims on packaging and food labelling. % applies that they ‘often find it difficult to understand nutritional claims on packaging’ 2013 2010 2008 2006 66 69 % applies that they ‘often find it difficult to understand labelling on food’ 67 65 67 64 70 62 The Dutch show average levels of difficulty compared to all other countries in terms of nutritional claims and food labelling. 56 Gluten free products are less popular in terms of level of purchase compared to 'free from’ products. However, both product formats are bought by only a minority of people.57 Frequency of purchase of Gluten Free products Weekly Less often Never/ don’t know 4 5 Frequency of purchase of ‘Free From’ products 11 6 91 2013 83 2013 The Netherlands ranks joint eight for purchases of gluten free foods and for purchases of ‘free from’ products. TAKEAWAYS #1 Basic, simple, familiar foods • Low levels of positivity and enjoyment regarding cooking. Relatively low cooking expertise. • Yet, scratch cooking is extremely popular. Convenience is not the default destination. • Making efforts to entertain more at home despite low confidence (may be driven by frugality?) • Potential for experimentation or advancement of skills is limited. 13-035911/Bia Periscope Study 2013 Multicountry Report #2 Disengaged from providence • Food background relatively unimportant. • ‘Local’ message unpopular as concern for value, simplicity and familiarity dominate. • Motivations to purchase products based on immediate need rather than broader concern for food origin, food accountability or food experience. 13-035911/Bia Periscope Study 2013 Multicountry Report #3 Traditional shoppers • Low involvement shoppers – limited in their label checking, or bargain hunting. • Low interest in superior service or availability of premium products. • Value seekers. • Responsiveness to products based on immediate need, relevance and value calculations. • Want familiar products in traditional formats. 13-035911/Bia Periscope Study 2013 Multicountry Report #4 Environment who? • Low apparent interest in environmental issues concerning food and food decisions. • Low interest evident through weak propensity to purchase. • Consumption likely to be unaltered by greater awareness. • Broader environmental concepts are irrelevant and unappealing – benefits just not connecting with consumers. 13-035911/Bia Periscope Study 2013 Multicountry Report #5 Health complications • Perceived healthiness very strong but behaviour and attitudes are contradictory to perception. • Low levels of fruit & veg consumption; low concern for calories; less conviction for maintaining a balanced diet. • Health does not dominate shopping or cooking decisions. • Connection between food and mental health/control/ wellbeing is weak. • Content with current situation. 13-035911/Bia Periscope Study 2013 Multicountry Report