BUS M&L 4203: MARKETING STRATEGY Autumn Semester, 2015 on TUESDAYs A. COURSE SYLLABUS Instructor: Vasu Unnava, Ph. D. Office Hours: By Appointment & Special Hours Email: Office: Telephone: URL: 544 Fisher Hall (614) 292 3212 Carmen.osu.edu unnava.2@ osu.edu Required Course Pack: Course packet is available from UNIPRINT in bookstores. Note the name of instructor (UNNAVA) on the packet. Supplementary Course Material: All other course materials such as case assignment questions, work sheets etc., will either be made available on CARMEN or given out in the class. Course Objectives: Marketing strategy plays a very important role in marketing. Decision makers in corporations understand the influence of environmental factors, recognize potential opportunities and threats in the market place and use marketing tools, research, and planning in creating successful marketing strategies. Marketing strategies enable organizations to achieve sustainable competitive advantages and to lead achieve positive return on investment. You will develop and improve your qualitative and quantitative analytical skills, written and oral presentation skills by applying your knowledge of marketing principles to real business problems. You will create marketing strategies and defend them. To be a successful marketing strategist, you should understand the problem, underlying causes, and provide justification for your marketing strategy. Class Format: Marketing strategy course is based on analyzing business cases. The course is built on group case presentations, discussions, team interactions and evaluations. If you cannot attend class regularly, you should not plan on taking the course this semester – your class participation grade is affected adversely if you are absent from class. Your attendance and active, quality participation in discussions are critical to your learning and success in this course. Several of the marketing concepts you have been exposed to in earlier courses will be applied to a specially selected case of TARGET Corporation to develop a marketing strategy. Course Evaluation: Your grades will be evaluated as follows: 1. Case Presentation 2. Executive Committee Evaluation 3. Class Participation 4. Online quizzes, Best three out of Five 5. TARGET Case 6. Final EXAM TOTAL BRAG Sheet TOTAL VASU UNNAVA BUS M&L 4203: Marketing Strategy 20% (Group Grade-one case) 5% (Group Grade-one case) 20% (Individual Grade) 30% (10% each quiz, Individual Grade) 10% (Group Grade) 15% (Individual Grade) 100% 1% 101% TUESDAYs, Autumn Semester 2015 Page 1 of 7 IMPORTANT NOTE: Re-grading requests will be accepted in writing on a paper (emails are NOT accepted) within ONE week of receipt of the grade. Grading Scale The grading scale, and point conversion that will be utilized for the final grade is: Grade GPA Grade GPA A = 94-100 % 4.0 C+ = 77-79.9 % 2.3 A= 90-93.9 % 3.7 C = 73-76.9 % 2.0 B+ = 87-89.9 % 3.3 C= 70-72.9 % 1.7 B = 83-86.9 % 3.0 D+ = 67-69.9 % 1.3 B= 80-82.9 % 2.7 D = 63-66.9 % 1.0 E = below 62 Group Work: Students will form groups at the beginning of the semester and are required to complete three to four* assignments as a group. The group assignments are: 1. Present one case analysis and respond to questions/comments from class. Your group case will be decided on the first day of the class. 2. As an executive committee, your group will provide a written evaluation of another group’s presentation in the class. The group you will be evaluating will also be decided on the first day of class. 3. Your group will create and present marketing strategy for a specially selected case on TARGET Corporation. Two top teams from the class will present to TARGET Corporation executives in class. 4*. If your team is chosen as one of the best two teams in the class, you will present to TARGET team for an AWARD. I) Oral Presentation (20%): You will find HBS case assignment questions on CARMEN for each case. HBS cases are selected to develop insights and understanding of different strategies and their implications. The contents of analysis and hence presentation may vary across cases. Your group will meet with instructor to discuss case questions and presentation material before presentation to the class. A formal professionally prepared oral presentation of your course case analysis is required. The presentation time is 30 minutes. General guidelines for presentation are: a) b) c) d) A clear statement of the problem including your justification for viewing the problem as you do A thorough analysis of the situation Presentation of alternative strategies, and their evaluation based on the nature of case Selection and justification of final marketing strategy and reasons why other alternative strategies are rejected e) Implementation plan of the final marketing strategy Each case presentation will be followed by “Question and Answer (Q&A)” session after the presentation. This is an opportunity for all students to participate in case discussions. The Executive committee would take lead in asking questions and then other students will follow. Each member in the presenting group will take turns in responding to questions from students in the class. Toward the end of the class, the key learnings from each case are discussed by the instructor. You will find helpful tips on how to analyze a business case on CARMEN. VASU UNNAVA BUS M&L 4203: Marketing Strategy TUESDAYs, Autumn Semester 2015 Page 2 of 7 Dress Code: Dress code is business casual for case presenters. II. Executive Committee (5%): Each group will become a board of directors or an executive team evaluating one case presentation. The executive committee will evaluate another group’s case presentation on the quality of analysis, presentation skills and their performance during the Q&A session. The evaluations will be kept confidential. You can see your group’s evaluation score given by the executive board at the end of the semester on CARMEN. Details on the responsibilities of executive committee can be found on CARMEN. III. Class participation (20%): An extremely important part of the class is your contribution to case discussions. There are at least a couple of reasons why class participation is weighted 20% in this class. First, those who prepare the most outside of class and participate most actively in class will be likely to learn the most from the class. Second, they will also contribute greatly to the learning of other students in the class by encouraging thorough discussion of important case-related marketing concepts and issues. To do well in class participation, students must regularly contribute to class discussion by making insightful comments that reflect a careful analysis of assigned material. It is expected that all students will carefully read and analyze each case prior to class discussion. This will facilitate active participation and enrich the quality of class discussions. The following grading guidelines are provided to assist you in understanding how class participation will be graded. Note that class participation should not be confused with class attendance. Merely attending class will not lead to a strong class participation grade. To accomplish the latter it will be necessary to be consistently and actively engaged in the class discussions and be a leader in many of these discussions. Therefore, we might consider the following examples of possible class participation grades. Scale Description A A consistent leader in class discussions who regularly makes strong contributions by making insightful comments that reflect a thorough analysis of the case and/or articles and other enrichment material under consideration in this class – comments that advance our understanding of the topics under consideration. B Contributes fairly regularly to class discussion making insightful comments that reflect a careful reading of the cases and articles under consideration in the class. C Contributes to class discussion with reasonable comments that follow from the prior discussion, but does not contribute as frequently or consistently as others. D Infrequent comments or a tendency to make comments that do not appear to be based on a reading of the case. Comments when called on but the comments frequently do not reflect a careful reading of class material. E Very few positive contributions to the class discussion. VASU UNNAVA BUS M&L 4203: Marketing Strategy TUESDAYs, Autumn Semester 2015 Page 3 of 7 You will receive a set of class participation sheets at the beginning of the semester. You will use the sheets to note down your contributions to each case discussion in the class. The class participation sheet set will be collected on Dec 1, 2015 during the class time. IV. Quizzes (30%): Best three quizzes out of five quizzes, each 10% or 30% of total points There will be five quizzes during the semester and the best three scores will account for 30% of the grade. The dates for quizzes are given in the syllabus. Questions will be based on the assigned readings, case presentations and key learnings discussed in the class. Each quiz will contain about 10 multiple choice questions. The quizzes are CARMEN online quizzes. Duration of each quiz will be about 20 minutes. Quizzes will open on Fridays around 5 pm and close on the following Monday at 11:00 pm. V) Oral Presentation of TARGET case (10%): Each group will be assigned a case provided by TARGET Corporation. If selected as top two teams in the class, your group will present your marketing strategy for the TARGET case to the entire class and TARGET executives. VII) Final EXAM (15%): There will be about 30 multiple choice questions on the final exam which is expected to last one hour. Further details will be posted on CARMEN. Work Load Expectation: The University and College expectation is that students spend two hours outside of class for every hour spent in class. So, for our course, you would about spend two hours and forty minutes on the course outside class room every week. FIRST BONUS OPPORTUNITY: You can earn one bonus point when you will turn in your BRAG sheet (emails do not get credit) with your picture by Sept 8, 2015. VASU UNNAVA BUS M&L 4203: Marketing Strategy TUESDAYs, Autumn Semester 2015 Page 4 of 7 FISHER COLLEGE OF BUSINESS, THE OHIO STATE UNIVERSITY B. IMPORTANT NOTES Important Notes All quiz dates, exam dates, and assigned reading due dates are included in the Course Outline. Please make note of these dates and plan your semester accordingly. With a valid written excuse, missed exams or quizzes will be dealt with on an individual basis. Without a valid written excuse, missed exams or quizzes will recorded as zero pints. You are encouraged to set up an appointment and meet the instructor as needed. E-mails should not be seen as an alternative to class participation. Not all questions can be effectively answered by e-mail. The response to any e-mail question can be suggesting a one-on-one meeting, or by addressing the question during next class session. It is your responsibility to keep track of all discussions in class, including changes to assignments or schedules, whether you are present or not. Attendance Policy: Any student who fails to attend without giving prior notification to the instructor will be dis-enrolled after the third instructional day of the term, the first Friday of the term, or the second scheduled class meeting of the course, whichever occurs first. Attendance will be taken in the first ten minutes of the class time. No attendance credit will be given after 10 minutes of class time. Do not engage in side conversations. Usage of laptop PCs, tablet PCs, and cell phones is NOT allowed in the class room. Turn off your cell phones, mp3 players and pagers before you come to class. Do not take calls. No texting is permitted in the class. Academic Integrity or Misconduct: All students are expected to abide by the university’s Code of Student Conduct which may be found on the website of the Office of Academic Affairs, Committee on Academic Misconduct (COAM): http://oaa.osu.edu/coam/home.html. Your attention is particularly called to guidance on plagiarism: http://oaa.osu.edu/coam/hownottoplagiarize.pdf. The instructor is obligated by University policy to report to COAM all suspected cases of academic misconduct. If you are unclear regarding any aspect of University policy on the above matters, discuss your questions with the instructor. Disability: Every effort will be made to provide each student with a meaningful learning opportunity. If there are any obstacles that could prevent you from learning effectively, please set an appointment with the instructor so that we might jointly figure out how to circumvent those obstacles. Any student who feels s/he may need an accommodation based on the impact of a disability should contact the instructor privately to discuss specific needs. The Office for Disability Services, 614-292-3307, in room 150 Pomerene Hall can assist with coordinating reasonable accommodations should there be a need. VASU UNNAVA BUS M&L 4203: Marketing Strategy TUESDAYs, Autumn Semester 2015 Page 5 of 7 Course Outline* for BUS ML 4203, Tuesdays VASU UNNAVA, Marketing Strategy, AUTUMN SEMESTER 2015 No Date Content/HBS Case Assignments Executive Board 1 2 3 25-Aug 1-Sept 8-Sept Introduction to Course Quantitative Analyses Introduction to Target Corp. 4 15-Sept 5 22-Sept 6 29-Sept 7 8 6-Oct 13-Oct 9 20-Oct 10 27-Oct 11 3-Nov 12 10-Nov 13 17-Nov 14 24-Nov Brand Management: Altius Golf and The Fighter Brand Brand Extensions: Mountain Man Brewing Co: Bringing Brand to Light Product Positioning: Clean Edge Razor: Splitting Hairs in Product Positioning Review of TARGET Case Presentation TARGET Case Presentations by 8 groups in the Class TARGET Representatives in Class and presentation of best two TARGET cases Customer Loyalty: Olympic Rent-A-Car U.S.: Customer Loyalty Battles New Product Development: Montreaux Chocolate USA: Are Americans Ready for Healthy Dark Chocolate? Competitive Strategy in Retailing: Reeds Supermarkets: A New Wave of Competitors Inbound Marketing and Web 2.0: HubSpot: Inbound Marketing and Web 2.0 “Understanding Daily Deals Market” 15 1-Dec Advertising & Segmentation: What is the Deal with Living Social? Read TARGET Case .BRAG Sheet Due ONLINE QUIZ 1** (Altius Golf) Living Social HubSpot ONLINE QUIZ 2** (Clean Edge Razor) Reeds Supermarket ONLINE QUIZ 3** (Olympic Rent-A-Car) Clean Edge Altius Golf ONLINE QUIZ 4** (Reeds Supermarkets) Mountain Man Olympic RentA-Car ONLINE QUIZ 5** (Living Social) Montreaux Chocolate .Due Class Participation sheets 16 8-Dec Q&A session before Final EXAM Online Final EXAM. Exam will start at 5 Quantitative Analyses FW Dec. pm on Dec 11 and close at 11 pm on 14th. 11-14 Notes: *Subject to change if necessary. Please check CARMEN for important notes, lecture slides, and announcements. **Timings for Quizzes: Online Quizzes open on Fridays at 5 pm and close on following Monday at 11:00 pm VASU UNNAVA BUS M&L 4203: Marketing Strategy TUESDAYs, Autumn Semester 2015 Page 6 of 7 Due Sept 8, 2015 BRAG SHEET: Bonus Opportunity Name: __________________________________________ (e-mail):___________________________________ (phone) -______________________________ Attach your photo here How would you describe your accomplishments in a job interview? VASU UNNAVA BUS M&L 4203: Marketing Strategy TUESDAYs, Autumn Semester 2015 Page 7 of 7