M&L 7383: Supply Chain Management - Fall ’14, Term 1
The Professor:
Keely Croxton
518 Fisher Hall
Phone: 292-6610
croxton@fisher.osu.edu
The Classes:
Tuesday 6-9:15 pm, 285 Gerlach
Office Hours:
By appointment.
The Course:
There is a great deal of confusion regarding exactly what supply chain management
involves. In fact, many people using the name supply chain management treat it as a
synonym for logistics or purchasing or operations. The most common view is that
supply chain management is a combination of these three functions. However,
successful supply chain management requires cross-functional integration of key
business processes within the firm and across the network of firms that comprise the
supply chain. The challenge is to determine how to successfully accomplish this
integration. In this course, the distinction between logistics and supply chain
management is identified and a framework for supply chain management is presented.
The course will describe key aspects of each of the eight supply chain processes as well
as introduce tools and techniques that can support implementation of the framework.
The objectives of this course are to provide the student with:
1. An understanding of the primary differences between logistics and supply chain
management.
2. An understanding of the essential processes of supply chain management and
their interrelationships within individual companies and across the supply chain.
3. An understanding of tools and techniques useful in implementing supply chain
management.
4. An understanding of how supply chain management affects the financial
performance of the firm, its customers and its suppliers.
The teaching method will be a combination of lecture, class discussions, and cases.
Course Matls.
We will use the book Supply Chain Management: Processes, Partnerships,
Performance, 4th Edition, Lambert, Ed.. There will also be an electronic course packet
available through Harvard Business School Publishing (details on Carmen).
The Grade:
The final grade will be determined by the weighted average of the following:
Class Contribution
Case Quizzes (3 out of 4)
Change Management Simulation
Exam
10%
30% (10% ea)
10%
50%
Case Quizzes. A short quiz will be given before the discussion of each of the 4 cases. You cannot take
the quiz if you miss class or arrive to class after the quiz has been collected. One quiz grade will be
dropped in the calculation of your final grade.
Exam. The quizzes and exam will be closed-book and closed-notes. Quizzes cannot be made-up.
Should you be sick on the exam day, you must contact the professor more than 8 hours before the exam
and schedule a make-up exam that must be taken within 2 days. You will need to provide a doctor’s note.
I take academic misconduct very seriously. Never represent someone else’s work as your own. If I
suspect any violation of the Code of Student Conduct, I will bring it to the attention of the
Committee on Academic Misconduct who will determine and impose an appropriate sanction. This
can range from a formal reprimand to dismissal. Trust me, I’m good at catching misconduct and
cheating isn’t worth the risk.
Course Schedule*
DATE
Topics
Assignments
Sep 2
Framework Overview, CRM and SRM
Ch. 1, 2, 3
Sep 9
Supply Chain Resilience, Case (Nokia)
Case
Sep 16
CSM, OF, DM, Case (Herman Miller)
Case, Ch. 4, 5, 6
Sep 23**
MFM, PD&C, RM, Case (Wills Lifestyle)
Sep 30
Partnership Model, Collaboration Framework, Guest Speaker
Oct 7
Comparison of Frameworks, Change Management, Case (Seagate)
Case, Ch. 18
Oct 14
Simulation Debrief, Process Assessments & Implementation
Simulation,
Ch. 10, 13
Thurs.
Oct 16
EXAM – 6:00
Case, Ch. 7, 8, 9,
Reading #1
Ch. 15, 16, 17
Reading #2
* This schedule is subject to change
** Class on Sep. 23 will run from 7 pm – 10 pm
Additional Reading
#1: Henke and Zhang, “Increasing Supplier Driven Innovation” Sloan Management Review, Winter 2010,
Vol. 51, No. 2, pp. 41-46 (in electronic course packet).
#2: Lambert and Knemeyer “We’re in This Together,” Harvard Business Review, Dec. 2004, Vol. 82,
No. 2, pp. 114-122 (in BSC or an optional reading in the electronic course packet).