1 BUSML 4383: Supply Chain Management Term: Fall 2012 Second Session Course Place & Time: Monday, Wednesday, & Friday – Mason Hall 405 12:40 – 1:35 PM Course Prerequisites: BUSML 3380 Description: Focuses on distinction between logistics and supply chain management; cross-functional integration of key business processes within the firm and across network of firms that comprise supply-chain; framework for supply chain management. Instructor: Jason Miller Office: 356 Fisher Hall Email: miller_5350@fisher.osu.edu Website: https://carmen.osu.edu Office Hours: By appointment (I am usually in Monday – Friday) Required Text: Douglas M. Lambert, Editor, Supply Chain Management: Processes, Partnerships, Performance, Third Edition, Sarasota FL: Supply Chain Management Institute. 2008. Price: Bookstore (New) = $120 | Amazon (New) = $120 Assigned Readings: In addition to the textbook, assigned course readings, assembled by the instructor, will be placed on Carmen to augment the textbook. These readings will be required and will be tested over. Course Lectures: The course will be taught through a combination of PowerPoint slides and written materials prepared by the instructor. These materials will be posted online via Carmen. Course Format: This course will be taught through the lecture method. I readily encourage discussion of topics and urge you to interrupt me for clarification. Any course amendments (i.e. additional information on points of discussion/clarification) will be posted on Carmen. Students are responsible for all information discussed in assigned readings, in lecture materials, and discussed in class. Course Goals: The goal of this class is provide an understanding of the complex process of managing buyer – supplier relationships. The course will cover a wide 2 array of topics including why firms exist, why firms perform certain activities but outsource others, and how organizations can leverage each other’s unique skills in order to create value that would be unobtainable if each firm worked in isolation. I focus on covering many of these topics using concepts drawn from broader organizational theory to explain the underlying process for implementing these strategies and understanding the role that the broader organizational and competitive environment plays in influencing supply chain management initiatives. The course will focus heavily on the process of managing these relationships, with special focus on the idea of viewing these activities as the alignment of key organizational processes/routines. Grade Distribution: I will base grades on the following exam Assignment Midterm Exam 1 Midterm Exam 2 Final Exam Percentage 25% 35% 40% Assignment Details: The grades in this class are based on two short midterm exams and a final examination. Exams will follow an essay-based format including possible computational questions. Questions will be designed to evaluate the student’s underlying knowledge of the key principles and processes stressed in this course. Due to the nature of the course, exams will be cumulative to a certain extent. If you know you will miss an exam, you are required to notify the instructor before the exam to schedule a time to take the exam. Grading Scale: The grades in the following scale are guaranteed; you cannot receive lower than the grade in this scale. Depending on overall grades, the instructor reserves the right to curve overall grades at the end of the session. 3 Grade A AB+ B BC+ C CD+ D E Numeric Range Quality Points 388-400 points 4 372-387 points 3.7 352-371 points 3.3 336-351 points 3 324-335 points 2.7 312-323 points 2.3 300-311 points 2 288-299 points 1.7 272-287 points 1.3 256-271 points 1 0-255 points 0 Class Attendance: Life is full of choices, and one of those choices is to attend the course lectures. Class attendance is not mandatory for this course but is highly encouraged. Students will be responsible for all material posted on Carmen, covered in required readings, and discussed in lecture. Academic Integrity: All tests, written exercises, and papers are to be your own work. Academic integrity is essential to maintaining an environment that fosters excellence in teaching, research, and other educational and scholarly activities. Thus, the Ohio State University and the Committee on Academic Misconduct (COAM) expect that all students have read and understand the University’s Code of Student Conduct, and that all students will complete all academic and scholarly assignments with fairness and honesty. Students must recognize that failure to follow the rules and guidelines established in the University’s Code of Student Conduct and this syllabus may constitute “Academic Misconduct.” The Ohio State University’s Code of Student Conduct (Section 3335-23-04) defines academic misconduct as: “Any activity that tends to compromise the academic integrity of the University, or subvert the educational process.” Examples of academic misconduct include (but are not limited to) plagiarism, collusion (unauthorized collaboration), copying the work of another student, and possession of unauthorized materials during an examination. Ignorance of the University’s Code of Student Conduct is never considered an “excuse” for academic misconduct, so I recommend that you review the Code of Student Conduct and, specifically, the sections dealing with academic misconduct. 4 If I suspect that a student has committed academic misconduct in this course, I am obligated by University Rules to report my suspicions to the Committee on Academic Misconduct. If COAM determines that you have violated the University’s Code of Student Conduct (i.e., committed academic misconduct), the sanctions for the misconduct could include a failing grade in this course and suspension or dismissal from the University. If you have any questions about the above policy or what constitutes academic misconduct in this course, please contact me. Other sources of information on academic misconduct (integrity) to which you can refer include: •The Committee on Academic Misconduct web pages http://oaa.osu.edu/coam.html •Ten Suggestions for Preserving Academic Integrity http://oaa.osu.edu/coam/ten-suggestions.html • Eight Cardinal Rules of Academic Integrity http://www.northwestern.edu/provost/students/integrity/rules.html Disabilities: If you have a disability, as defined by the Americans with Disabilities Act (ADA), which requires classroom accommodation or auxiliary aids, please inform me of your needs during the first week of class so that I can take appropriate action. Course Disclaimer: This syllabus is an outline for the course and can be changed based due to in the event of extenuating circumstances, class progress, or by mutual agreement between the instructor and the students. Other: All cellular phones, pagers and other electronic communication devices are to be turned off during class. Any electronic recording of the lecture or presentations is not authorized. The only exceptions will be those authorized in writing by the Office of Disability Services. Laptop computers are allowed for the purposes of note-taking. However, at any point the instructor reserves the privilege to ask that all laptops be closed if these devices are deemed to be a distraction. 5 Class Schedule: Week 1 2 3 4 5 6 7 8 9 & 10 Date 10/12/2012 10/15/2012 10/17/2012 10/19/2012 10/22/2012 10/24/2012 10/26/2012 10/29/2012 10/31/2012 11/2/2012 11/5/2012 11/7/2012 11/9/1012 11/12/2012 11/14/2012 11/16/2012 11/19/2012 11/21/2012 11/23/2012 11/26/2012 11/28/2012 11/30/2012 12/3/2012 12/12/2012 Topic Introduction & Overview of SCM Institutional Structure of Production 1 Institutional Structure of Production 2 General System's Theory & SCM Power & SCM The Partnership Model Midterm Exam 1 Network Structure & SC Mapping Customer Relationship Management Supplier Relationship Management Adapting to Techonological Change New Product Development & Commercialization Midterm Exam 2 Customer Service Management Demand Management Order Fulfillment Manufacturing Flow Management No Class - Thanksgiving No Class - Thanksgiving Returns Management Implementing & Sustaining SCM Performance Measurement in SCM Exam Review Final Exam (12:00 - 1:45 PM) Reading Chapter 1 Online Materials Online Materials Online Materials Online Materials Chapter 14 Chapter 11 Chapter 2 Chapter 3 Online Materials Chapter 8 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 9 Chapter 13 Chapter 15