MIT LIBRARIES D1IPL 3 TOfiO 0070^55 1 fifc"Fl HD28 .M414 no. "Szj?- % ALFRED P. WORKING PAPER SLOAN SCHOOL OF MANAGEMENT BENEFITS OF NARROW BUSINESS STRATEGIES by Julio J. Rotemberg Massachusetts Institute of Technology Garth Saloner Stanford University WP#3217-90-EFA November 1990 MASSACHUSETTS INSTITUTE OF TECHNOLOGY 50 MEMORIAL DRIVE CAMBRIDGE, MASSACHUSETTS 02139 BENEFITS OF NARROW BUSINESS STRATEGIES by Julio J. Rotemberg Massachusetts Institute of Technology Garth Saloner Stanford University WP#3217-90-EFA November 1990 Benefits of Narrow Business Julio J. Strategies Rotemberg Garth Saloner current version: November 14, 1990 Abstract Firms often claim that they concentrate on a narrow range of ities are shunned even though the firm could make positive activities while other activ- profits in such narrow strategies receives applause from some academics agement. We them. The pursuit of who study strategic present two related theoretical models in which firms do indeed benefit from pursuing narrow strategies and foregoing apparently profitable opportunities. of a narrow strategy in these models is that it enables the firm to motivate search for valuable profit-enhancing innovations. We its their innovations are adopted. that they are tempted to The disadvantage of broad make ex post inefficient One benefit employees to obtain this result in an environment where contracts are incomplete so that employees can only be remunerated when man- for their ideas firms in this setting is adoption decisions. •The authors are respectively Professor of Applied Economics at M.I.T.'s Sloan School of Management and Professor of Management and Economics and B.P. America Faculty Fellow at Stanford University's Graduate School of Business. Strategic We wish to thank Benjanun Friedman, Oliver Hart, David Scharfstein and Birger Wernerfelt for helpful conversations as well Foundation and the International Financial Services Research Center at M.I.T. for support as the National Science Benefits of Narrow Business Julio J. Strategies Rotemberg Garth Saloner Many firms have narrow objectives. (A&P) which, growth and prices. sell was the tastes of providing consistently As a divisional president put "I it: it's just not our businesd' 1 Perrow (1970) many cites that seem to give up profitable ventures because they do not is selling other items as is to a higher profit margin on other examples of companies in well fit at low think our primary purpose food cheaply, and tangents tend to hurt the food operation. There non-foods, but good quality foods changed and other grocery stores profited from did not follow suit. Company largest chain of grocery stores in the U.S. Its considerable was based on a strategy profitability When consumer A&P well, until the late 1960's Consider the Great Atlantic and Pacific Tea with "what the company does" A narrow emphasis is applauded by some academics working In his classic book, agement. Andrews (1971 proposition that every business organization keeps it moving in a deliberate direction Andrews says that the goals must be Omega and should have a clearly defined set of goals which ... and prevents its drifting in undesired directions". means quite narrow One example, strategies. in a price "Our theory begins with the simple a as watchmaker is When evident from the "plan[s] to range between the hand-made ultraexclusive produce level and The firm Rolex" Narrow may have 23) says "clearly-defined" he examples he gives of well- formulated watches of the highest quality - p. man- in the field of strategic objectives need not be synonymous with narrow product lines, however. a broad product line yet set itself narrow objectives in the kind of product line it has. Porter (1980), for example, strongly advocates that firms restrict themselves to pursuing either high-quality or low cost. Within those general constraints, however, the firm product line or "focus" may pursue a broad on a narrow one. Firms are cautioned against attempting to pursue both a high quality and a low cost strategy, however, even if that means having to forego profitable opportunities. For example, the power tool company, Skil, which repositioned its product line in the early 1980s receives praise for turning down a substantial around $100m) from a distribution channel that was no longer 'Quoted in Perrow (1970 p. 160) who added the emphasis. 1 amount in of business (estimated at keeping with the firm's stated narrow objectives. This emphasis by some companies on the steadfast pursuit of narrow objectives seems to run counter to the prescription that tends to emerge from economics. In economics, firms are deemed when they maximize to be doing their job away profitable opportunities not generally recommended, certainly not on the basis that away from corporate lead to "drifting" that diversification rates. is valuable even is the expected present discounted value of profits. Turning objectives. when it If it would anything, economic models tend to suggest reduces expected profits discounted at market discount 3 One seemingly cialization. plausible rationale for narrowness Another is is that there are increasing returns to spe- that narrow objectives promote coordination. For example, Milgrom and Roberts (forthcoming) study a coordination game among managers within a firm. This coordination game sometimes has multiple They argue that a broad statement equilibria. avoid the dominated equilibria in this game. explain why one Neither of these possible candidates can, by fear that their existing lines of business will suffer may be attractive if if Nor do these theories explain why they branch off into other the proliferation of specialized groups within the same orga- Top management might and these monitoring might even reduce the performance of the groups that difficulties find constituted the core of the firm. In other words, monitoring The difficulty with this view is that, in practice, Perrow (1970) provides an example from the panies like Indian Head its activities is we difficult to may be monitor such groups initially subject to diminishing returns narrow firms coexist with broader He textile industry in the early 1960s. firms. contrasts com- Mills which dispassionately pursued a strategy of manufacturing a range of different textiles with others In the theory it firms lines. nization generates diseconomies. to scope. itself, firm cannot have different groups each of which pursues a narrow objective and achieves the economies of specialization and coordination. Narrowness of strategy can who pursued a single textile with great devotion. 4 present, a firm that sets narrow objectives and thereby restricts the scope of better able to motivate its employees of setting narrow objectives has been anticipated by needs clearly articulated corporate purposes in in the activities it is engaged Andrews (1971) who says: in. This attribute "He (the manager) order to provide the incentive and control systems that will reward the specialist contributions in proportion to their organizational value" (p. 25). 2 See the video program Michael Porter on Competitive Strategy. While such diversification is not desirable when financial markets are perfect it is attractive when bankruptcy is costly. 4 Some of the specialized firms seem to be emotionally attached to their product. Perrow (1970) recounts a meeting in the early 1960's of the Fashion Institute of Technology where an "executive of one large textile company was hissed by "silk men" in the audience when they felt that their true love had been slurred". According to Mintzberg (1987), these emotional links justify narrowness. He argues that a focused strategy helps botr. insiders and outsiders to understand the organization. It is 3 needed "to aid cognition, to satisfy intrinsic needs for order..." (p. 26). In other words, having narrow objectives makes it easier to get employees to "rally around the flag". The difficulty with this theory is, once again, that it does not explain why some broad firms who lack emotional attachment to their product, are successful. James Robinson, the chairman of Indian Head Mills, said of the broad strategy that they pursued: "We have no emotional involvement ..." (p. 164). This in contrast to the is standard principal-agent setting, where there tion that having different agents work whenever the actions of one agent itable insofar as facilitates it other agent's activities. 6 for the same principal affect the payoffs of other agents. making the compensation In the of one agent environments we study there exacerbated by increasing the number of activities the firm We To do A study a setting in is 5 advantageous also generally prof- It is depend on the profits from a countervailing cost which is involved which the firm's employees can generate ideas key element in our setting is in. for is that, as in the sequential R&D improving profitability. model of Roberts and Weitzman (1981) the employees' innovation must be implemented by the firm before it can reap the increase model, the decision of whether to implement the innovation rests with senior In our management, perhaps idea is they must exert effort researching innovative ways of increasing sales or cutting costs. this, in profits. This beneficial. is actually a presump- is in part because top management is in a better position to know whether the useful. is In order to exploit the possibilities for innovation, the firm employees We for generating innovative ideas in the first place. must find ways of compensating its study a setting in which firms have only an indirect method of doing this. In particular, the most effective incentive device the firm has at disposal its is to reward employees by the firm. Since the employees who who generate innovations that are actually implemented exert effort are not always successful, however, this means that employees' rewards take the form of occasional large incentive payments. Once the This feature of the available incentive scheme has an unfortunate characteristic. employee generates an innovative idea, that idea should be implemented innovation exceed the costs of implementation. benefits of the innovation plus the mentation innovation may be costs. when Ex post it The if the benefit from the implement firm, however, will only it if the compensation to the innovative employee exceeds the imple- therefore, profit maximizing senior management should from an efficiency point of view. reluctant to exert effort in the first place. That is, 7 may not implement the As a consequence of the firm may have this, difficulty employees motivating employees ex ante. The point of the paper exacerbated find it if that this distortion of the firms ex post implementation decision the scope of the firm's activities difficult to We is is is broad. Therefore, broad firms might, in addition, provide appropriate incentives ax ante. study two circumstances in which these deleterious consequences of breadth arise. Fol- lowing Hart and Moore (1990) we treat the firm as consisting of a profit maximizing manager (or owner) and some (specific) assets. The firm has a choice over the number of activities in which to s See, for example, Holmstrom and Milgrom (1989). 'See Holmstrom (1982). 7 Profit maximization by manager* is to be expected paid a proportion of total firm profits. We show some extent by hiring top managers whose in if managers are risk neutral, care only about their income and can be Rotemberg and Saloner (1990) that these inefficiencies can be resolved to utility function also depends directly on the welfare of their employees. deploy these specific assets. In particular, we suppose that there are two activities a and b in which the assets can be put to profitable use. Each activity requires the this employee specific assets b, if capable of generating profit enhancing innovations, is more The first one arises, circumstance in which breadth creates can sometimes also be used Then applicable in a. the firm by b raises profits in activity a. employee's innovation that it is and for deploying the less is and the innovation for their activity tempted to apply the innovation is It in activity For example both employees might be in 6 to might do in 6 might be a and thereby save this even when itself the innovation once one ignores incentive payments. Consequently the employee in a will rationally expect that he will be compensated only is methods i.e. where the innovation difficulties is the incentive compensation of the employee in activity a. One of an employee profitably. working on improving inventory control systems from employment not useful in a. When impossible to motivate him at when he is successful and the other the case there are two possible outcomes. that is all. The other is that he can be motivated with an even higher incentive payment when he alone produces an innovation which raises the profits of activity a. Each of these an ex ante kind; is it possible outcomes may be profitable ex ante. inefficient. In the first case the inefficiency impossible to motivate the employee in a even The other innovation of the employee may be is when is of his innovation an ex post inefficiency, both employees exert effort but the in activity b is implemented in a even though it is an inferior one. The firm does this simply to conserve on incentive payments. These inefficiencies can provide a rationale for narrowness. By choosing to be narrow, and focusing only on activity not to research innovations that could jeopardize the effort of Obviously this advantage of narrowness does not arise We would Head words, commits itself innovative employee in activity a. firms are not actively engaged in research. therefore expect innovation oriented firms to be narrow while others, such as Indian issue that arises at this point why innovation? is it Why is whether narrowness is a credible commitment. In other harder for a narrow firm to replace the innovation generated in a by another can't the narrow firm simply import innovations from outside the firm? There two reasons why narrowness must the firm Mills, are not. One are if its a, is credible as a commitment. First, to be valuable, an innovation raise the productivity of the firm's specific assets. Therefore, people who do not work with these assets are not in a good position to generate valuable innovations. Only by having employees with experience deploying the firm's assets can innovations that are useful be developed. Second, the top manager the innovation in of a firm that b. is involved in b must, in any event, spend resources to evaluate Having spent those resources, he knows both the value of the innovation 6 as well as its applicability in a. He thus know more about for applicability in a of ideas generated elsewhere in the firm than he does about the applicability of ideas generated on the outside. The second circumstance where breadth can be detrimental activities can pursue innovations but, is where employees in two unrelated they both succeed, only one can be implemented because if the firm faces financial constraints. Here again the firm will implement the innovation that gives the highest ex post profits net of incentive payments. arise. not The former make an inefficiency arises when Once more ex ante and ex post because he rationally anticipates that his innovation effort when both employees succeed. Even when he does make an present as a result of having to offer This occurs more the employee in the ex ante when his innovation payments but, at the same time, is is him large incentive the more effort, inefficiencies profitable activity does not be implemented will the ex post inefficiency payments when profitable one ex post his innovation is when one the less profitable one after incentive it may be adopted. ignores incentive payment are taken into account. The firm may again be more firm to the ex ante better off by setting narrow objectives The profitable activity. setting of and restricting the scope of the narrow objectives commits firms not to supplant the ideas of their innovative employees by the ideas of employees This commitment discover if top credible insofar as those is new ways who do finds it more difficult to unrelated activities. not work with the firm's specific assets cannot of deploying these assets profitably as easily as those management in who do. It is also credible evaluate ideas developed without the firm's specific assets. An example Donaldson (1984 of a decision that p. 115). He is consistent with this discusses the case of a form of commitment company who had All they get is newcomers who really doesn't will want acquisitions. compete with them [for presented in to choose between renovating A an aging plant or scrapping the plant and acquiring a different company. commented: "Internal management is There Donaldson interviewee nothing in is company When when they them. much to lower usually required. The above discussion supposes that ignored even for The company chose resources]". renovate the plant even though this decision could only be rationalized by applying a hurdle rate than the it are valuable. ideas that result in losses net of incentive This would not occur if payments are there was efficient recontracting. the employee realizes that his idea would not be implemented under the original contract, he would presumably accept to rewrite the contract so that the idea receives a lower payment. Moreover, when the idea produces positive is implemented while he profits gross of the employee's compensation a new contract of this type can make both the employee and the firm better off. It should be apparent that efficient recontracting solves the problem of ex post inefficiency but not that of inefficient ex ante effort. adopted. Efficient recontracting ensures that the most valuable ideas get But, whenever the contract has to be renegotiated because the profits from the idea are less than the incentive payments, the position of the firm is strong (the situation payments to the worker fall. we examine), the payment Indeed, to the if the bargaining employee is quite low Thus, from the point of view of the employee making the in these circumstances. renegotiation is The case not very different from lock-out of valuable ideas. of efficient recontracting provides a slightly different intuition for the result that a narrow focus can be profitable. Insofar as employee in effort, efficient Broad firms have a wider range of investment projects ex post. compensation depends on whether projects are adopted, broad firms are ex post a stronger bargaining position vis-a-vis their employees. They can reduce what the employees them against each get by pitting other. While this raises profits ex post also reduces the effort it employees make ex ante to find valuable projects. Our models hinge on the of complete contracts. In this, they are closely related to and Moore (1990). The difference potential owners of firms. their on employee effects of the scope of the firm is is that in those models the main incentive problems activity worsens performance on existing Our paper proceeds can make it as follows. In Section 1 made by in profitable activities. Their the can have this A&P Vice-President where activities. we show that the synergy between two projects profitable for a firm to concentrate only on one of them. financial constraints involve the Because they do not consider incentive contracts with their workers, thus unable to explain the sort of statement new entering a absence Grossman and Hart (1986) and Hart models imply that firms always benefit from becoming involved framework effort in the effect as well. In Section 3, In Section 2 we conclude by we show that relating our findings to the empirical literature on the consequences of diversification. 1. Synergy We consider senior and related activities, a management which can potentially involve its risk neutral firm in two To begin with, we suppose that b. it showing what the firm can achieve with a alone, we consider the adding own. b. We We show focuses exclusively on expanding effects of that the addition of b can reduce the firm's profits even consider synergies between a and firm under complete contracting of these activities within the is same b if b is its After a. scope by profitable on its such that the carrying out both activities in the same attractive. We show firm unattractive that these very synergies when contracts make the joining are incomplete. The Narrow Firm In activity a, there exist opportunities for improving the product, reducing its costs, increasing its market, etc. For the firm to take advantage of these opportunities, can be discovered in two ways. First, employees some chance of finding employees involved one who is ways to raise profits. in activity a, for simplicity in a position to make such a required effort lowers his utility by d. in activity discovery. explicitly We must innovate. Innovations a can exert effort e and thereby have While we have we it in mind that there a number examine the case where there call this employee A is of only and assume that the The other source tices, senior of innovative ideas management profitability of a. Since we the firm) senior is management itself. By observing methods that learns about the industry and routinely finds we think of these them shall refer to industry pracraise the ideas as being externally generated (at negligible cost to as "outside improvements". We want to consider situations where the outside improvements are, at least sometimes, substitutes for an the ideas being developed by A. For example, method A comes if or choose another up with a new way to market the product, the firm can implement method that has come up with on it After the firm discovers a profit-enhancing innovation nity to evaluate surveys or it before proceeding with its learned by the employees, senior superior to that of its own. managers typically have an opportu- implementation. For example, managers runs to refine their knowledge of trial its its its likely value. management information his may Because this information conduct is not all be substantially area is likely to employees. In part for this reason, management is given the right to decide in this whether or not to proceed with implementation. We thus envisage a three period model. exert effort. In the second period, top uncovered by A or In the first period, management A decides whether or not to decides whether to implement the innovation whether to implement an outside improvement. Finally, in the third period, the firm's actions bear fruit. For concreteness we assume it could equally well affect costs. A does not make the If A does which is make effort. that the profit-enhancing innovation affects revenues, S, though We assume that third period revenues from Thus Sa incorporates the the effort then he is Sa if value of the firm's best outside improvement. successful with probability P. In this event he has an idea superior to the firm's best outside improvement. In particular, the implementation of his idea leads to revenues which equal Sa + g, where g > 0. With and the firm's revenues are Sa as when he does not exert , We activity a equal probability 1 —P he is unsuccessful effort. wish to concentrate on situations in which A's efforts are worthwhile on average. We therefore assume that: Pg - d > o, (l) so that the expected benefit to the firm of A's effort exceeds the cost to him. ensure that the employee (l) implies that We it raise its profits are cor.cerned with situations (common *Lack the effort by paying would thereby sufficient to ensure that case made A where the him d in the initial offer of a payment of d would do so since management be unable in the initial period is not In other on the principal-agent problem) where of contractibility does not require that senior it the firm could on average. searches actively for an innovation. in the literature period If words, we focus on the effort is non-contractible. to observe the level of effort. It 8 requires only that effort not be observable by those outsiders who are responsible for enforcing contracts. If they cannot observe effort, then it ia not possible to sign a contract with A that guarantees that he is paid d if he makes the effort. The impossibility of enforcing contracts which specify need not create A contract leads consider has A's is We show losses. to exert as that, indeed, much when directly effort payment depend on whether or not is The most They a. realize when his innovation is implemented. This contract him implementation candidates for these parties are the other employees in activity logical A the innovation that the firm to compensate effort The simple contract we contractible. feasible as long as the parties responsible for enforcing contracts can verify the of A's innovation. on A's the firm has access to a alone, a rather simple when effort as payments that depend accordingly. If the firm mechanism Instead of modelling this reputational is implemented and they expect so, its reputation for fairness suffers. has been working on to fails do we simply assume explicitly, the enforceability of contracts in which A's compensation depends on the implementation of his ideas. With him access to such contracts the firm be able to motivate we directly for his effort. In particular, suppose as must be paid the following two characteristics: he Now risk-neutral concerning income beyond w. (the may minimum wage) if his innovation a as minimum wage w — d/P more if it implements is a positive increment by (1). is indifferent P(d/P) — place P{g is d Knowing that between making the = — his idea effort = d/P than d/P) contracts that paid every period and he w+ k A is w earns if it is. with such a contract A successful. If is have is in place successful, the firm implements an outside improvement. This if it his idea could pay enables the firm to generate the this, notice first that implemented whenever he is and not making it; Finally, the firm's ex ante expected gain 0. if it consider a contract which specifies that the firm chooses to implement A's innovation whenever he earns g in not implemented and that he earns is were contractible. To see if e as well as shall throughout, that A's preferences In this setting a contract of the above type with k same outcome A is doing so raises his expected from putting A successful, this incentive utility by scheme in = Pg — d. Thus the firm's profits are indeed the same as if it had access to d to A in exchange for his effort. The firm is able to achieve the "first-best" outcome. The Broad Firm We now consider b in addition to particular, revenues of and P a. a firm that pursues a broader strategy, in particular one that includes activity We we suppose b. We suppose that activity denote by S^, respectively. B that employee We g' d' , assume that , S), analogous to activity a in every respect. and P' the variables that are analogous to Sa — w In new opportunities that enhance the able to generate is e' b is , g, d, e so that, even absent any effort, the expansion into activity b does not reduce profits. We for B assume, by analogy with a, that P'g' to the one explored above for A, that is > d! where . Then by implementing k' = 1 d'/P , the firm 'This result depends on our assumption that the random outcome that follows A's the general case where profit maximiring managers do not achieve the 8 first best, see is effort the analogous contract able to make nonnegative has a two point distribution. For Rotemberg and Saloner (1990). profits in b. Adding One would if not detrimental even without complementarities. is think that the attractiveness of adding activity b only becomes more pronounced We synergy. to St + g', there may a probability > That b. successful, is cannot profitably implement both ideas on B's success when applied idea, One way in a. to a, B B if in activity b in raising profits in activity successful, his is method is Sa + g a substitute for A's the firm is To motivate are each trying to invent superior promotion or distribution then possible that, consider the following to think of this synergy increases the "outside improvements" available for activity a. and we that his invention can be applied in a and raise revenues there to However, because B's 0). see this, Willig (1982)) has an idea that raises revenues i.e., also be useful in a. Conditional P" To not always the case. is B suppose that, when his idea is (where g is Baumol and there are synergies (or economies of scope in the sense of Panzar, between activities a and b, range of activities b to the methods is B that sometimes A imagine that this, for their products. It also applicable to the products of a at no additional cost. Because the two methods are substitutes, top management must choose which innovation to implement in a revenues in a is become Sa g so that the firm to pay d A when successful + g; if it and B's idea and d to motivate its applicable in A. implements B's they become Sa would implement A's 1 is if it it has only A implements A's, average + g. We suppose that g exceeds had access to complete contracts that would enable it two employees. Suppose that such contracts are enforceable. The firm must to motivate. If If it exert effort it earns Sa — w + Pg — still choose which, d. If it motivates if B any, employee alone, earns it PV + P"g) - J. (2) - P)P'P"g if it induces both to search for ideas. Expression (2) is strictly positive both because B is worthwhile on its own (P'g' > d and because B's innovation adds value to a on average [P"{1 — P)g > 0). This implies both that the Finally, it Sa - w + Pg - earns d + P'g' - d' + (1 1 ) firm is certain to motivate B and that its involvement in activity b is profitable. Our model is thus one where, with complete contracts, the firm chooses to be broad. After inducing B to make the effort, the firm gains from motivating Pg-dOtherwise, the firm Pg — d in a. is The is better off if it gives positive because A's invention line corresponding to (3) PP'P"g > up on A's is worth as well if 0. (3) effort altogether. less (only g holding as an equality A is — g) This can happen even when when B's innovation is useful represented graphically in Figure 1. Points above this line satisfy the inequality (3). We now consider the equilibrium outcome Our key assumption in what follows is when the firm is broad and contracts are incomplete. that the firm's contractual payments with 9 its employees can only depend on whether their innovations are implemented in their compensation can depend on whether whether B's innovation whether B's idea last of is implemented implemented is his innovation in b. in a. In principle, A's We in a. Thus A's activities. It cannot depend on compensation might also ignore this possibility in this subsection but depend on show in the subsection of this Section that the main results obtained here are robust to the introduction more complicated contracts of The motivation of B's idea in a is this kind. assumption that A's payments are independent of the implementation for the The the following. compensated when he This test is is successful i.e., when tell from the accounting They thus cannot base The are responsible for enforcing the terms the project he has been working on A firm's contract with implemented contract with in 6. B is A's idea be implemented. A thus stipulates a payment k that B specifies a Because P'g' > d! , payment and A k' B B consider the possibility that this possibility not only it may be when receives succeeds and that B when B makes implemented is in convincing A makes the offers A. In the first, does not exert effort at For an outcome of the A's idea ex post first that the We do not in a as well. We neglect B is profitable with our whose payments do not if B fails equilibrium outcomes that can emerge A chooses to exert effort and, B In the second, the firm implements his innovation regardless of what the firm only implements his innovation is in a. effort, there are three possible from the contract that the firm result in the that the firm has no incentive basic contracts, the firm has an incentive to sign a secret contract with B his innovation the effort. to substitute A's innovation with B's. However, insofar as this substitution Given that is the equilibrium 6, The d'/P'. 10 impractical but also because such contracts are not necessary to motivate B. Their only possible role depend on the implementation of B's idea his innovation narrow firm we considered = all. a. provides no synergies for gets paid for having his ideas because on which accrues to In particular, the contract specifies that k' firm implements B's idea in 6 whenever not implemented, they is effect of B's inventions identical to the equilibrium contract of the previous subsection. A is whether management implemented any idea at compensation on the their When for the firm. profits in a implemented. The contract with third, A Their sense of "fair dealing" requires that the only one that they can apply since they cannot conclude simply from A's presence on the job that he has generated surplus cannot who "outside parties" of A's contract are his co-workers in activity a. is implemented is own does. A if he is successful, exerts effort but to generate a useful innovation for a. In the all. kind to be an equilibrium, the firm must be willing to implement when both he and B produce viable innovations. This requires that g 10 — k > g. We could have considered a more complicated model where the co-workers have access to accurate accounting information. Then, compensating A as a function of the implementation of B's ideas in A would still be problematic if management also had access to other ideas that are substitute for A's. It would be hard for A'e co-workers to determine the origin of the imported idea. 10 Moreover, for A the cost to him, kind exists only Pk > i.e., d. g - d/P - A's innovation. In Figure all first 1 we draw a g > 0. (4) proceeded with implementation of A's idea whenever it now, the firm has access to revenues of (4) is different because, > d/P. Inequality by must exceed if: the firm had access to a alone, satisfied effort Putting these two expressions together, an equilibrium of the g When payment from exerting to be willing to exert effort, his expected where line (4) holds as Sa + g without an equality. The inequality (4) is points above this line. For an outcome of the second type to be an equilibrium the firm must be willing to implement A's innovation in the event that only A expects to be compensated only for a. Therefore, A A is successful. Therefore g when he prepared to exert effort only is P(l i.e., if > d/P(l — P'P"). Note that equilibrium because he in this g > k k, for successful is A must be B k. In this equilibrium does not generate a useful innovation if - P'P")k > compensated is and must exceed d (5), offered higher less often. compensation when he Combining (5) is successful with the condition that an equilibrium of this kind to exist we must have: d g Clearly (6) may be violated even horizontal line in Figure that effort. the it is 0. Equation (6), holding with equality, appears as a The inequality holds in the region above d. independent of g. V neither (4) nor (6) holds there does not exist an equilibrium in which The unique equilibrium then has only first, that the firm B 6' must pay A whenever he is A is motivated to exert exerting effort. This occurs in the region below (4) There are only two scenarios (6) in the figure. may be If since Pg > if > - P'P") ~ line. If and 1 P{\ in which the firm can hope to motivate A. In successful. However the incentive payment required so large that ex post the firm will, instead, implement S's innovation in a is the case, i.e., , if (4) is generate a useful innovation for whenever it can. A rationally expects to be compensated only if B does not Since A then expects to be compensated less often, he requires violated, a. an even higher incentive payment (equation (5)). However that incentive payment may be so high that the firm would not implement A's innovation even when it has no other innovation available (equation (6)). The payment firm's incentive to A when compensation his innovation ante to put forth effort. is is thus a two-edged sword. A commitment implemented has the desirable effect of to make a large motivating him ex However, ex post the incentive compensation looms as a large penalty 11 that the firm must pay if it does implement his innovation. At that stage the firm implement other opportunities which do not require the payment of this "penalty" is hungry to Management . thus cannot resist searching for opportunities developed elsewhere in the company which might be substitutes for A's idea. We now wish to consider whether the equilibrium outcomes with incomplete contracts are other words, inefficient. In contracts (as did for the narrow firm). it now emerge. The (4) we ask whether the equilibrium reproduces the outcome with complete first arises is successful. is The inefficiency here be implemented also when B's innovations inefficiency. In Figure The second kind case, the 1, A able to motivate is even though is We useful in a. broad firm abstains from inducing when A to (4) it exists. and > g, (6) holds while A's innovation should the ex post call this inefficiency is shaded with horizontal (6) are violated make an Then, inefficiencies only implements his innovation that, because g the region where this inefficiency arises of inefficiencies arises Two generally in the negative. is whenever equilibria of the second kind does not. So, the broad firm when he alone The answer lines. while (3) holds. In this effort so that only B makes one. Given that (3) holds, the firm would gladly pay d in exchange for A's effort. Thus, here the incompleteness of contracts reduces A's effort. Because this effort takes place in the first period we call this the ex ante inefficiency. To understand the parameters Figure, the parameters where it for If P'P" were equal g to one so that while (3) holds B — d/P — g. Thus if P'P" nonempty only is as well. (3) to hold while (6) However fails, g is less than when he is paid his is valuable to the firm under then no distortion induced by the large. If g were very large then the firm with is it A to search for innovations only becomes possible successful ((6) for the firm to becomes profitable The on was quite g A motivate large by promising turn to demonstrating the major conclusion of this subsection, namely that the firm its own and has first is 6), it is if satisfied). can earn higher profits by being narrow and giving up activity where both able to motivate positive spillovers into a. (4) B and (6) are violated. but not A. profitable when it is narrow if: 12 b, even though that activity There are two situations Then Its profits are narrow, on the other hand, and restricts attention to more P'P" is post. There must not be too as g gets very large payment when he alone large We now and if his net ex post contribution equal to one, A's effort is access to complete contracts would encourage arise. apparent from It is implementation decision. For him a shaded region. In this always generated spillovers, A's ex ante net marginal same circumstances ex ante and ex exactly the firm's is fails Pg — d — Pg. However, contribution would be marginal cost this inefficiency exists consider Figure 1. arises are inside the vertically the figure that the region where (4) one. which if the firm then P'(g' a, its profits are + is this can broad (pursues both o P"g) Pg — which in is d. — 1 d The . If firm the firm is is therefore Pg-d- + P'(g' Here the desire for narrowness when he opportunities It is is employed by a broad is — 1 d is successful. + P P"g + P(l — P innovation. more It is - d] - \P'g' - - P'P"g > d'\ 0. (7) not to seek firm. from being narrow when A A as well as B, but (4) is violated even though P")g profitable — On d. (6) can only implement A's innovation it the firm chooses to be broad under those circumstances If t J [Pg driven by the ex ante inefficiency which leads is also possible that the firm profits when he alone = d' Then, the broad firm can motivate not. P'g' + P»g) earns it the other hand, the narrow firm always implements A's if: 1 + P P"(g-Pg)>0. , -d'} [P'g (T) This rationale for narrowness obtains because narrowness eliminates the ex post inefficiency. Equation above P'g' In Figure it. — (7) applies tf is It Ex if is P* P" smaller than P, is is is Ignoring P'g' bigger than P'P"g, A's invention, g i.e., only if — — d! — P* P" is when (4) (4) is violated where and (6) while (6) the spillovers from B — d' is A's innovation — d/P g i.e., if , is exceeds large only if p is is (7) is undesirable when A's abandon A's more valuable than B's ex ante only g. On if the other hand, the temptation the synergy g exceeds the ex post profits from if the odds of B's success are violated, g cannot, once again, be too large. large (and the odds of with complete contracts. However is when are less frequent than A's success. ante, but the presence of b leads the firm to B coming up with a not too unfavorable), g has to be large too or else the firm would him when he alone (4) is violated smaller to P. to that for efficiency. If g 1 when Then, 0. d/P. These two requirements are compatible only For (7) to hold while (6) As Figure (7') applies for the instructive case the following. Broadening the scope to include b to supplant A's innovation ex post low, i.e., more valuable than B's ex innovation ex post. Pg — d while (6) fails), consider these in turn. intuition for this innovation drawn post inefficiency has the same effect instructive to look at the case where P'g' is holds only The We hold. (7') are (7') (where 1 ante inefficiency leads the firm to prefer a narrow strategy are violated while (7) holds. and Figure line in the relevant parts of (7) and 1 Ex zero. below the horizontal g if is too large, it is fail The intuition is similar useful innovation for a are A to encourage possible to motivate A to invent even by compensating successful ((6) holds). illustrates, P P" provided 1 < P, region) where the firm restricts itself to the results from breadth. This region is there exists parameters (those in the cross-hatched narrow strategy to avoid the ex ante somewhat smaller but continues 13 to exist inefficiency that when P'g' — 1 d is positive as long as P'g' apparent It is reason — not "too large" d' is both our formulae and in are complete. But, if A's effort of b to obtain A's effort We now is is surely not profitable either (so (7) we is see in Figure 1 that this region in some sense become is more is relatively small. less likely his innovation having him exert effort at We is alone which have shown that the firm is is successful. is more may benefit Second, even when A fails), contracts the elimination it violated while (7') and (6) hold and However, when does hold, (6) when a broad above While not strategy from narrowness may be A and than not first-best, this is better itself to does it (7) so the region at least able to obtain effort from committing First, when The is. (7) profitable only because what happens below the horizontal two kinds of benefits from a narrow strategy. exert effort ex ante. is see this in that (7') lies that here the firm whenever to search for ideas that the firm would choose to be narrow when he all, (4) is generally nonempty. profitable with complete contracts. The reason satisfied fails). consider the possibility that the narrow strategy This occurs when We A is not worthwhile with complete contracts ((3) eliminates the ex post inefficiency. implement that (3) 1 would not encourage that, unless (3) holds, the firm is Figure in line. stay out of There are b. required to induce A to can be induced to search for opportunities anyway, narrowness ensures that the firm takes advantage of A's ideas more often. In both cases the benefit of narrowness stems from the implied commitment not to supplant A's innovation with B's when both are successful. Firms that want to innovate might thus be led to take great pains their objectives very narrowly That is and in erecting institutional barriers that not to say that firms would not supplant their in defining prevent breadth. own employees innovations ex post if they came to learn of valuable substitutes through other means. Thus, as Burgelman (forthcoming) RISC reports, Intel eventually decided to enter the proven. It did this in spite of in-house capability in It RISC its processor business once having earlier tried hard to suppress the development of an technology. might appear that our demonstration that synergy can be detrimental implies that the expansion of a firm into areas related to their core area areas. This is not the case. As two activities a of these increases can be seen in Figure we start with g = 0. 1. and b is worse than expansion into unrelated become more Suppose that d/P < g < d/P(l Increases in g from this point first effort and narrowness is profitable. also a feature of the first best. When each other and having one employee The related, g increases. — effect P'P") and that make a broad strategy more Further increases in g lead us to the cross-hatched area where broad firms cannot induce an had been its viability attractive. A to make But, as g gets very high, the abandonment of A's effort the synergies are very high the efforts of make the effort is A and B is duplicate enough. At this stage expansion into b is attractive even with our incomplete contracts. This argument can be generalized to explain why 14 large scope can be detrimental in our analysis whereas large scale is generally beneficial. not necessarily require that many value of the employees ideas is are less likely to pass An The reason when larger up a valuable broad range of up potential be used synergies. in o. activities may In practice this For instance, A's senior the firms' scale is large. Thus the other hand, the firms whose scale is mear \ ways of committing themselves to management might be kept ignorant b. of B's activities by the Again, Burgelman's Intel study is relevant. He writes: The ... idea, however, was able to get support corporate venturing program and became a separate business." from narrowness that we describe are Head Head Mills' strategy their operations Mills which was to purchase nearly bankrupt and keep only the profitable textile In that was proud to be broad. Indian companies, close down a large part of pieces. Their objective from existing technologies and not to innovate. suffer. Thus, our analysis consistent with the experience of the textile industry outlined in the introduction. industry, narrow firms coexisted with Indian 17, (p. do not have entirely absent in firms that access to projects where employee effort can lead to valuable innovations. is The to develop add-on boards for personal computers. emphasis added). Of course, insofar as these walls are not credible to employees, incentives benefits give creating a structure where B's innovations cannot strategic planning process initially rejected the idea The large that innovative firms that wish to be involved in a is benefit from seeking "Some middle-level managers had the idea Intel's internal On portunity ex post. c erection of a "Chinese wall" between a and through that firms operating at a large scale do individuals generate innovative ideas. additional implication of our analysis relatively is was thus to extract revenues In declining industries such a strategy can be profitable, even alongside a strategy of searching for innovations. Renegotiation So far, we have assumed B that, when (4) is violated, the firm gives both A and both A and the firm could make themselves better are successful even event the contract between A though the innovation off is valuable. up A's innovation when Ex post this is inefficient, by implementing A's innovation. In this and the firm would perhaps be renegotiated. For renegotiation to be possible, those in charge of enforcing the contract must realize that a new contract has been drawn and that the new schedule of payments does not simply represent a breach of the Such renegotiation may thus be difficult when the contract is initial contract. an implicit one that is enforced by the employees' co-workers. We nonetheless consider efficient recontracting here. As in the related model of renegotiation of Hermalin and Katz (1990), this renegotiation eliminates the ex post inefficiency. However, show that when the firm has all we the bargaining power at the renegotiation stage, renegotiation does not resolve the ex ante inefficiency. With renegotiation, narrowness has no role in reducing the ex post inefficiency but continues to be attractive recontracting eliminates ex post inefficiencies is in the presence of the ex ante inefficiency. not surprising. With perfect information there 15 That is no reason to obtain an inefficient outcome at the renegotiation stage. The robustness of our conclusions may regarding ex ante inefficiency stemmed from the Nonetheless, fail firm's unwillingness to we prove that adding adopt A's invention when both employees succeeded. remains costly with renegotiation when activity b effort is known make one new offer to the workers to the firm. This offer specifies a The worker then has idea. idea so that the old contract all (4) and (6) We first As new will the success of the employees' to the employee if the firm implements his offer or sticking to the original contract. in exchange This form of renegotiation voided. is 2, after is implementation of the for particularly simple because be apparent, this assumption of relative not crucial to our analysis. is show payment form of renegotiation, that, even with this his initial contract specifies a B continues to offers him less 1 when initial his idea is when he succeeds and contract with A is thus willing to make the has, once again, a implemented. Suppose first effort in b. if For than d'/P' at the renegotiation stage. He can then turn the offer down; the firm will proceed with implementation anyway since thus sure to get d'/P make an payment of d'/P' whenever the firm implements B's idea suppose he succeeds and the firm The We suppose of efficient renegotiation. period new payment the bargaining power to the firm. bargaining power in the choice of accepting this the worker accepts the offer, he accepts the gives game this in the context of a particularly simple that the firm can it previous subsection, this too in the while (7) holds. We show If be more surprising since, payment that (4) fails of w g' > is effort. plus an incentive while (6) holds. case, the existence of renegotiation enables the firm to reproduce the He d'/P'. 11 payment We show of k that, in this outcome that prevails with A must specify a k equal to d/P(l — P'P"). Suppose that, with this contract, A is successful while B does not generate any knowledge useful in a. Then, the above argument implies that the firm pays k to A and implements his project. Thus A's effort complete contracts. The nets him at least ~ ptTZpipu] Suppose instead that his project will contract with initial A is d\ ne is thus willing to him w and A's idea A is and is implemented. B make payment of We w the effort. useful in a. If (4) not be implemented under the terms of the stage he thus accepts any offer with a contracts. and B's idea successful make is initial contract. or greater. 12 violated A knows that At the renegotiation Consequently the firm offers have thus obtained the same outcome as with complete the effort while A's idea is implemented whenever he succeeds. This establishes that our renegotiation eliminates the ex post inefficiency. We now show (6) 1 ' both The fail. that renegotiation does not change the earlier subsection's analysis In this case, A never receives any incentive payment when case where (4) and (6) both hold is trivial in A: when equals d/P{\ that the complete contracts outcome prevails whether we have — (4) and P'P"). renegotiation or not. 12 Actually, with an offer of him a trivial w he is indifferent between accepting or not. Since the firm could induce him to accept by offering amount more than w, we assume that he accepts when he 16 is indifferent. now this value of k, the firm With w at the renegotiation stage even when he alone accepts this offer because, since (6) does not hold, the firm would He successful. him offers fail is to adopt his innovation under the original contract. Lower values of k do not solve the problem either. Consider — any k between d/P and d/P{\ a. a. A w (4) holds, the firm again offers Because and and suppose that P*) accepts. So, at best, A is But, this means that he earns to A than w+d successful while B's idea is exchange in paid such values of k less A is useful in implementation of for the when he alone has an idea that is his idea useful in and prefers not to make the after exerting himself effort. Absent renegotiation, the A when effort. both he and difficulty that the firm faces is that B are successful. As a result Renegotiation doesn't change that. ensures that an ex post agreement the ex post efficient this added idea is Since the firm has efficiency. available for a, in return. A Since is and he does not exert A allows it all As long if is post. A has power it can ensure that, when B's as A's effort is him ex of the bargaining power. all and g as A — A Then g in the event that able to is both his and B's profitable with complete contracts (3) holds ante. 13 This result with a great deal of bargaining power As long implemented. Thus A, however, he does not reap the fruits of of the bargaining successful, these payments are sufficient to motivate him ex for is effort in the first place. ideas are valuable in a. A which A's innovation in a, renegotiation forward-looking, he understands ahead of time that this situation will arise extract g in the event that he alone endowing can raise profits in to implement his innovation without getting any compensation Clearly these conclusions change since When A and B both outcome obtains. Unfortunately cannot commit to compensate sometimes impossible to motivate him to exert it is worked out is it is is and not surprising in our context similar to committing the firm to pay does not have "too much" bargaining power, however, the above results continue to hold. More Complex Contracts We now consider the more complicated contracts in which A's compensation can depend on whether B's innovation that link A is adopted in b. Such contracts may seem quite natural; and B's compensation to the implementation of outside party must know that these implementations took ought to be able to enforce contracts that link A's The reason we have ignored such contracts up as compelling. We have in mind the contracts ideas are enforceable, But then, these outside place. to this point that is we do not regard some parties income with the implementation of B's idea. this reasoning situations where the enforcers of contracts are the employee's co-workers; these are in a good position to punish the firm believe that an own their if employee has been exploited. So, the workers if in b their information leads know whether B's them to idea has been l3 Note the similarity with Hermalin and Kati (1990). They show that, in their model, the equilibrium outcome can improve with renegotiation as long as the agent is given some bargaining power at the renegotiation stage. 17 implemented. much It is less plausible that workers who in a, enforce the contract with A, have access to this information. We now show that the availability of these more complicated contracts can, but need not, change our conclusions. Our two forms of when P" is B high. In this case the probability that when B succeeds and his idea is implemented of B's innovation in b allows A's become inefficiency payments prevalent with these contracts has an idea that Thus the in b. less is useful in a linking of A's to be contingent is relatively high payments to the adoption on the firm's outside opportunity for a. With these more complex when a payment the firm adopts neither innovation. This firm would like to pay as only A's project little is The A:°. We third is is implemented payment when only B's idea is implemented, which we denote k c implemented we had no Since, B assume that set of is in 1 paid cf/P is a when c b payments k ,k ,k can be The second A a is is implemented. which results makes the effort first is payment when A's innovation . The fourth is a . Our interest in the first-best and The a payment when to search for profitable opportunities, his idea specified there an equilibrium such that successful. For that to B trouble inducing in b. specified. denote that payment as k a and S's is can be zero since, for incentive purposes, the as possible in these circumstances. implemented, which we denote is A contracts, four different payments to his idea is we continue in seeing is to whether a outcome. In other words implemented whenever he is be the case, the following four conditions must be met. must prefer to implement A's idea when both employees generate ideas that First, the firm are useful in a. This requires that g — k > b — g k c i.e., , g-g>k -k b c (8) . Second, the firm must prefer to implement A's innovation when only he succeeds. This requires that: 9 Third, willing to must be the case that when only it implement his innovation in a, P)P'k c A -d> must be P'k c . k a B > 0. (9) generates ideas that are useful in a, the firm is i.e., g Finally, ~ - willing to exert effort. k c > 0. (10) That condition is P(l - P 1 )*" + PP'k + 1 ' (1 - Simplifying, this gives: P(l - P')k a + PP'{k -k )-d>0. b 18 c (11) The issue concerned is whether (8)-(ll) can be is it is only small. Therefore, k that k (8) implies b difference with k its c satisfied simultaneously. Notice first that as far as c that matters. Moreover, (10) is most hold likely to is A: if k c should be set equal to zero and k should be adjusted accordingly. But then — should be set equal to g be as large as possible without violating Finally, since (11) g. (9), i.e., k a should equal g. is increasing in k Substituting k a a , a k and k b should in (11) using (8) and (9) gives the overall condition: Pg-d- PP>g If equation (12) holds, the firm contracts considered here. fails it may A When raising k b Any . in increase in k A Hence then that be smaller than possible only a beyond motivating A. useful in a. it is It but can also use When his ideas. all (12) b receives beyond g A: g. (9) hold as equalities are not sufficient to induce The motivation —g in adopt A's innovation. A of can only be achieved, at if means that the firm pays k b only when B's idea only with probability PP'(1 Using these facts and (9) we — P"). The only by all, not is constraint on k see that the motivation of A is is now if: - P'P")g -d>0 identical to (6). instructive to is compare worthwhile for the firm to have PP'P" > 0. P" If firm to have A contracts. P" case, the A outcome with the more complex this point leads the firm never to P(l which and (12) fails, k's such that (8) cannot help this (12) able to obtain the first-best cannot only motivate to search for ideas. Raising k Thus 0. be possible to motivate A. However, the more complex contracts do not help still this regard. It is > If (12) to (3). A exert effort if B is going to exert effort anyway, equal to one (3) and (12) are identical. That is exert effort in addition to B, is Recall that (3), the condition under which it is is, if it is possible to motivate him Pg — worthwhile is d — for the to do so with complex smaller than one, however, (3) can be satisfied while (12) more elaborate contracts do not is it is violated. In that necessarily resolve the difficulties encountered with the simpler contracts considered above. These results follow from the innovation in in a. It is committed 6 is fact that when P" is equal to one the implementation of B's a perfect signal that the firm has the opportunity of implementing B's innovation precisely when B's innovation can be implemented to paying A relatively little. In that way it is in a that the firm able to convince A would like to be that his effort will be rewarded and that the firm won't prefer to implement B's innovation ex post. Therefore the more complex contracts considered here are quite powerful The all case in which innovations in P" equals one b are useful in a. is in that case. very special however. The more plausible case 19 It is corresponds to the assumption that where only a relatively small subset P" of the inventions that are useful in 6 are useful in a as well. However, as of B in b becomes a poorer exert effort and also It is make signal crucially on P' certainly violated is If P' is when is. So, if (4) is the employee in b has an idea that benefits 6, to narrowness would benefit the firm in the previous sufficiently large, (12) (4) A innovation ex post. via their product P'P". where there are always innovations special case As has an idea with wide applicability. itself. implementation becomes impossible to provide payments that induce possibility that P" only Section depended on P* and B it the firm willing to implement worth noting that the probability that and falls, By the contrast, the validity of (12) hinges inconsistent with the failure of (4). In the is in activity false This product equals the overall b, the probability P* equals one and (12) and there is a relatively high probability that more elaborate contracts do not help. Financial Constraints 2. In the previous Section profitable activities when severe if we showed that a firm might be unable to combine two independently there are synergies between them because agency problems become more we show the organization broadens. In this Section two unrelated lines of business may encounter that even a firm that embarks on difficulties if the firm is financially constrained. In the presence of asymmetric information, it is easy to construct models where firms face such constraints. For instance, outsiders might have difficulty knowing whether a firm's request for credit is the result of low profits on existing activities or of high expected profits in They may thus demand a premium on any new borrowing. Following Gale and Hellwig (1985), we give the simplest reason This credit. that he credit. is is that the extension of credit requires monitoring repaid. We new ventures. 14 if why the firm might be denied make the creditor wants to Therefore, the creditor must charge for the monitoring costs sure when extending simplify further to the point where the cost of funds inclusive of these monitoring costs exceeds the rate of return on the firm's projects. As a result, the firms do not borrow at all and use only internal funds for investment. We effort, an start once again by supposing that the firm no funds need be invested and, effort e, which gives him a is involved only in activity a. as before, revenues equal disutility Sa Also d for revenues to increase. . as before, We now assume a cost, F, to implementing A's innovation. In contrast to the previous Section, after implementation, the revenues from A's innovation are stochastic. A's successful innovation, revenues rise to 1 — q. Sa ^ —^ 'See A makes no must make that there we suppose Sa with It (1984). 20 is g. to finance the implementation of A's could ask for credit from a financial institution. Following Gale and Hellwig, Myers and Majluf that, probability Thus, as before, the expected net benefit from implementing A's successful innovation F is the firm does implement with probability q and are Suppose that the firm did not have the necessary funds idea. If A If we assume must spend resources that financial institutions that it exceed + (F led to revenues of is is effectively is it Now suppose with a, A can motivate him d/P whenever the firm is now was spend also F > d! first-best B equal to it With ployees are both successful. unavailable. Whether the C B exert effort it earns P'g' - P')g . — d' . If the firm has only If it -d+ P'(l is - the case (l-P)P7 + PP concentrate on this case because up a profitable venture Inequalities (13) b. 1 but analogously This implementation to assume that B and we want , exert effort it A and if 6 its two em- it earns Pg — P'g' - d. If it earns B exerting effort and where d', (13) and max(</-<7 ,0) > exert effort to show that the firm can be is (14) d' B better than having just A do strictly better off is more so). We by giving profitable than if 6. contracts once again, that a broad firm might only be able to have 21 effort when This can only happen when, ex ante, a is, =w 5), to exert effort and (14) imply that the firm would certainly pursue both innovations were complete. The problem offers -d! + PP' max(j',j). P)g' profitable than b ex ante) A A has both exert effort Pg - d > (which ensures that having both only is outcome involves the firm having A, B, or both, exert ex ante. That more not is monitoring costs, outside funds continue to be more profitable than is the firm if implement both ideas when a (which ensures that a in Section 1, Sb + F +g' We continue wish to focus on the case where the first-best involves both 6 the innovation In contrast to Section b. We is If in. sufficiently high first-best P(l are restricted in that the outcome by signing a contract which are insufficient to depends on the values of the parameters. has only A would be profitable to motivate were the only activity that the firm was involved Unfortunately, the firm's funds im- sufficient to finance the order to implement 5's innovation. in Therefore . As successful. that the firm also has access to activity also have P'g' which are implemented. leads to expected revenues from activity but A and obtain the his innovation must C the implementation of his innovation. implemented, outsiders cannot know whether involved in a, that the costs of this needed monitoring As before we assume that contracts with contractible would never admit it unable to borrow. that the firm has funds equal to plementation of A's idea. only event that We assume was monitored. it As a consequence, the firm We now assume whether the implementation g)/q or not. Since the firm has no other resources, was successful unless g. to ascertain ex post B exert when effort to a As a contracts are incomplete. narrow strategy which involves only To derive the equilibrium model when the firm of the A simultaneously offers incentive contracts to of the effort, knowing the terms of period their success or failure first implementation decision. In the The critical assumption final is that we it During the own realized is we analyze broad, At the beginning and B. their is of the A and period the firm A in this description who decide At the end contracts, but not the other's. and B and second period the firm makes in the is must make A that B and its do not know the terms of each The motivation their effort decisions. think of the co-workers as being responsible for enforcing contracts. his co-workers, itself the natural ana- first period, first plausible that B's co-workers are apprised of the details of B's contract. that commit profitable to period revenues are realized. other's contracts at the time that they in part, find a. logue of the previous Section's three period model. whether to exert might result, the firm much It is for this, It is then less plausible and are quite possibly are involved in an unrelated activity in a geographically separate location, are apprised of the details of B's contract. More importantly, as we B shall see below, A cooperate with senior management in deceiving even if the terms of B's initial contract were (and his coworkers) may have an about the terms of B's contract. For example, common knowledge, B and senior management would sometimes have an incentive to "secretly" destroy that contract and replace very poorly positioned to monitor such coordinated activity against him. senior management effort decision in A to collude against that ex post when they both succeed. k' = — d*/P'(l thus start by imagining that B A's innovation only is A A B is and must make his is efficient to P). g' . We implement A's innovation analyze this case B Therefore, inducing effort, to is successful. — P)g — As a result, B is first. make an In effort is the firm gains by offering would surely willing to d relative to the profits when B make makes no the effort effort. We has such an incentive contract. in which A implemented whenever he when he alone is In the first type of equilibrium, innovation this ability of In the presence of this contract, the firm P). There are two kinds of equilibria his innovation it is from making an refrain implement B's innovation' when he alone and, on average, the firm gains P*(l — d/P*(l B Relative to having him a contract with In the first This occurs when g exceeds this case (14) implies that g' exceeds and It is with another. ignorance of the terms of B's contract. There are now two cases to consider. straightforward. it captured by the assumption that is incentive to is makes an successful. effort. In the first, A In the second, the firm exerts effort implements successful. A need only be offered an incentive payment of implemented whenever he deviations by the firm, however. also The is successful. first is A since his should be concerned about two kinds of an ex post deviation: the firm 22 d/P may implement B's innovation when they The are both successful. firm elects to do that ex post unless d The second he is B A both and is an ex ante deviation: — the firm P). The firm's k' equal to d'/P (or a to have A exert effort in the belief that his innovation will be implemented whenever implement A's incentive payment If should be concerned about 1 successful, but then to is (15) g a (secretly) offers plan here A deviation that d! , -J- -pv^Ty g B is .B's d/P and more) instead of a little when both innovation B's 1 d'/P is , A of d/P*(l k' and B are successful. when the firm implements B's innovation are successful unless p p g -d--[p'g or , -d') >0. (16) P> B's innovation is implemented ex post also 1 accept the firm's offer of d'/P (or a little if only he more) when (16) is Thus successful. fails. Equation (16) is B is willing to the equivalent of (4) in Section 1. When deviate it it (16) does not hold, this deviation earns Pg - d+ (1 - P)P'{g' also profitable to the firm. is - P ,,f_ P) whereas ) it does deviate. Comparing these expressions, the firm finds That expression holds whenever Thus manner. unless (16) holds it is (16) it the firm does not - d + (1 - P')P{g - j) profitable to deviate if g — p < if g' fails. possible and profitable for the firm to deviate ex ante worth noting that (16) It is earns P'g' If 1 is a weaker condition than (15) so that A in this should only be concerned about the ex ante deviation. We now consider an equilibrium of the second kind. In an equilibrium of that kind but his innovation effort one exists, is implemented than — g. only implemented ex post inefficient since g also In order to dl P{\ is when both employees motivate A P'). For the firm to > g'; alone is successful. exerts That equilibrium, if with complete contracts, A's innovation would be succeed. to exert effort in this equilibrium, his incentive payment must be adopt the innovation ex post, this incentive payment must be smaller Therefore, an equilibrium of this kind requires that J B's innovation is implemented ex post when only he P(l - > P') Pg-d- PP'g or lb when he A is successful 23 if g' > - d'/P > 0. (17) which is always the case since P'g' - d' > 0. When satisfied, the firm is (17) over, offering this contract on average by doing Therefore profitable for the firm in this case since This requirement so. (14) holds while (16) if which the firm is does implement A's innovation when he alone broad and is A and (17) do not, there does not innovation being implemented whenever he that, as by the same Pg — d logic applied above, the firm A The 1. A firm would encourage new to search for P')g —d in exerting effort and his see that this cannot secretly induce — any equilibrium an equilibrium note is As to exert effort. positive, the resulting equilibrium exhibits the ex ante inefficiency is the Section To successful. is P(l 1. exist B The only equilibrium has exerts effort. More- successful. earns gains it the equivalent of (6) in Section is is long we described in ideas but fails to do so with our incomplete contracts. If, having just B. By restricting Pg-d- - {P'g' To <f). condition that P that the idea which is and see that, indeed, (13) be bigger than P' Then (16) and (17) analogous to the one we found before. is more valuable ex ante, A's, is less g > - is P) be larger than P . This is suppose The 1. required to ensure This is relatively unlikely. d' fail, and P' < It is valuable ex post. the success of the ex ante relatively less attractive venture inequality (14) requires that P'g'{l and (17) < as soon as P' fail the firm would gain a, (14) can hold while (16) if g' searching for ideas than narrow strategy that includes only itself to a that (13) holds as a near equality. A would prefer to have only in addition, (13) holds, the firm only possible Finally, when satisfied as long as d 1 is sufficiently small. Ex post while (16) whenever inefficient equilibria in fails. P As before > P' while is The makes an (14) requires only that (17) holds as long as , valid simultaneously. A which P 1 is whenever effort arise 1 d be small. If P'g' - d' and (17) hold (14) = Pg - d, (16) fails These conditions can thus be sufficiently small. resulting ex post inefficiency can, once again, be so severe that the firm better off being narrow. By remaining broad focusing only on a. A condition can hold when Pg-d= P'g' -d' exactly. Since g > P (13), (14), PP'g' + e. d' + P{\ therefore more — more P')g — d whereas profitable if P'g' — and (17) do while (16) does not. To see It is immediate that (13) and (17) hold profitable is PP'g > P'g' — d' it earns d! < PP'g. This this, strictly Pg — d by suppose that and (14) holds so that the condition for met. The additional requirement that (16) fail requires be sufficiently greater than P* We now turn briefly to the case where contracts implements B's invention imply (17). is — the second equality implies that a narrow strategy to be only that narrow strategy + eg' the firm earns P'g' The g' exceeds g so that a firm with access to complete when both employees firm thus always gains by inducing to make an When effort g' > g, (13) and (14) and can do so with a — P ). While it is now easy to motivate A, there are two potential with A and B might lead the firm to implement A's invention when contract whose k equals d/P[l problems. First, the contracts A succeed. 1 24 both employees find a useful innovation. This find it impossible to motivate B to make an now ex post is effort. inefficient. Second, the firm might The conditions under which these effects are absent area analogous to (16) and (17). The main latter, firm is narrowness is exclusively on b when A inefficiently, its equilibrium profits exceed narrow strategy that focuses on broad firms cannot be inefficiency inefficient. the second employee to Pg — d so they edge case where g In this make must a = the effort is g' . symmetric case, that, in the that, given (13), the is would not choose to focus fortiori exceed the profits If, it in addition, P = make an if P' and d = 1 d , g exceeds effort contracts, inducing — d/P{\ P). But, in this even with incomplete contracts. associated with the classic "rat race" case where two teams with the is from a does not matter which innovation Even with complete worthwhile only possible to induce a second employee to inefficiency is sometimes leads the firm to abandon B's invention implemented ex post when both employees succeed. No g b. finally consider the knife it is it > g' the ex ante inefficiency leads the broad firm to be unable to motivate B. when the ex post case, Thus than motivating only B. Similarly, even is and the one where g' not a palliative for our two inefficiencies. The reason better off just motivating We > difference between the case where g same ex ante characteristics research the same project with the knowledge that the firm will adopt the first innovation. In this symmetric case, our model suggests no benefits of narrowness. These benefits arise only when the two activities are so asymmetric that the activity with the ex ante more valuable projects has innovations which, net of incentive payments, are less valuable ex post. In this Section, the attractiveness of narrow focus If depends on credit market imperfections. the firm can raise sufficient funds to finance both projects, narrow focus the firm can provide good incentives for both employees. Note that the is not necessary since role of credit market imperfections in creating a rationale for narrowness of focus goes beyond the statement that a firm with limited investable resources gains from having a wide array of investment projects. In little our model having access to alternative investment projects actually reduces overall profits in the presence of these financial imperfections. This reduction would not take place if the firm could enter activity b while ensuring that only the employee in activity a makes the requisite effort. Then, the limited funds only to implement the inventions of the employee in activity a. activity 6 does not If the firm could make itself to this when it is negotiating with would be used To ensure that the employee the effort, his contract must stipulate that he earns commit F its w in in all circumstances. employee in activity a, then broadening the scope of the firm would not be detrimental. Renegotiation In this inefficiency. subsection we The purpose consider efficient renegotiation which, once again, eliminates the ex post of this subsection is to 25 show that it need not eliminate the ex ante inefficiency which with g > arises when g' made the case where the ex ante inefficiency a. We thus show that narrowness and (14) hold while (16) and (17) (13) it more This was fail. narrow and involved only profitable to be in just as useful to reduce ex ante inefficiency with as without is renegotiation. We model renegotiation, once again, by supposing that the firm to its employees. An payment the firm offer specifies a timing is we analogous to the one B. Then, after the firm makes accept the We is at least as large as average even it if B degrees of freedom consider a renegotiation stage whose A and any, project to go forward with. if does not make an d/P. The reason is effort unless the initial contract calls for that lower values of k imply that A a k that does not recoup d on he receives this k every time he succeeds. With any k higher than or equal to d/P, — follows from (16) that g with now more the two employees simultaneously respond whether they its offer, A Even with renegotiation, exchange for the in considered before: the firm simultaneously makes offers to the firm picks which, offer. Finally, take-it^or-leave-it offers prepared to make is employee's cooperation in implementing his innovation. There are concerning these offers since there are two employees. makes calls for a k' k equal to is smaller than — P) J g' /P (l g' We show . below that the optimal initial but the analysis at the renegotiation stage contract the same is for lower values of k' Consider pays offer that pay If exceeds A: knows that the A less than The reason k. is if only g, A that he contractual obligation of k anyway). its well. the renegotiation stage first If k knows the firm The is less will than A g, down any turns implement his project (and firm thus offers k at the renegotiation stage as w the firm offers the employee project succeeds. (or w+ e to break his indifference). Since would not be implemented under the original contract, he accepts similar analysis applies if (14) implies that g' exceeds k' . B only succeeds. Therefore, B If k' turns equals d'/P^l — P) or this offer. and g > less down any payment lower than k' A g' then and the firm offers k'. The interesting case is where both succeed. The best outcome implements A's project and pays him (slightly over) w. It then gains for the firm We show g. now where is that this is it the unique equilibrium outcome. We prove this in two steps by considering separately the case where g the opposite holds. In the former case A's project whether offer. On A the other hand, implement B's idea and strategy. accepts his B if A own were to would get Given B's acceptance, B A is knows that, offer or not. if B reject his offer slightly he turns down k and B > g' w g'. 26 k' and where if he rejects the accepted his own, the firm would more than w. Therefore, acceptance strictly better off — the offer, the firm adopts thus expects to earn by accepting as he will only earn w; the firm will implement B's innovation because g-d/P< — A; is B's dominant well. If he declines the offer, must equal at least d/P and In the case where g - B's project for sure. Thus case is We irrelevant. < k g' - k' A knows , that, if he turns down the now A whose dominant it is strategy it is the firm will adopt to accept. B's action in this w have thus shown that both employees get paid offer, (or a little more) when they both succeed. Now A and B must decide whether or not to exert effort. As long ^//"(l - P), B makes an effort. The reason is that he can be sure consider the stage at which as the initial k' equals at least to receive this k' whenever he alone motivate A. though If With successful. is this contract for the initial contract calls for a k of d/P, he receives his project now adopted). His average payment is do not help. For k between d/P and failure of (17) implies that these is d. does not search for ideas if less d. when A alone than payments average to it is not possible to both are successful (even thus less than the firm pays k only g, w when B, is Higher values of k successful and the For k above g, the firm never pays more than w. This argument establishes that make to the effort. sufficiently a it A low that equal to alone is The question remains whether B stops exerting himself. d/P and makes successful. However, by offering a It is k' k' if . k' The reason equal to d/P'{\ equals d'/P'. A - P) The When B the contract with the firm cannot offer B B induces B a contract with a k B has such a contract, he accepts k = d/P, the firm does pay k when believes that is that with the firm has access to activity thus impossible to motivate A. contract whose If The reason the effort. contract calls for such a low strictly A is that (14) with g if this is 6, A would not believe that B's > g' implies that the firm gains required to induce B to make the effort. resulting equilibrium thus has the firm offering succeeds, he receives this k' B a in spite of the existence of renegotiation. The intuition for the appearance of ex ante inefficiency with renegotiation from the intuition with binding contracts. In the former the parties. A in a makes The inefficiency arises because the presence of poor bargaining position. This it difficult firm gives up for him case, there is B is is sliehtly different ex post bargaining between (with his attendant innovations) puts the source of A's low ex post compensation which, in turn, to recoup his cost d. b altogether is that the firm's The benefit of the bargaining power provide large payments which are contingent on A's is narrow strategy in reduced and this makes which the it easier to effort. Integration We have shown that, when firms are financially constrained, they may benefit from maintaining the firms' specific a narrow focus. Narrow focus avoids having employees involved in activity 6 with assets. This provides a measure of commitment because innovations into activities a and 6 it makes it impossible for firms to introduce ex post. Here we consider instead a somewhat more complicated problem 6 are carried in which out by separate firms each of which has some specific capital and also financially constrained. 27 is We ask whether, assuming that it can be done costlessly, and thereby create a firm with access to 2C. (1975 p. attractive We when is continue to We want to is lower inside firms know whether merger two separate firms each of which has resources C, one pursuing 6. the firms are thus separated, If their innovations suppose these two firms integrate. still merge the two firms an interesting question given Williamson is between a firm and outside agents. and both of exert effort projects attractive to is does indeed lead to better functioning (internal) capital markets. it start with other which firm can This it is 146-7) suggestion that the cost of allocating funds to high-value uses in transactions than 16 implement both make A and would be implemented if B is pursuing a while the can both be motivated to they were both successful. Now This should not lead to any loss of funds, so the integrated projects. Therefore, the two employees of the integrated firm would the effort knowing that, ex post, the firm would benefit from adopting both when they are both successful. It would thus seem that our theory has no implications for integration in this case. However, that, instead, this model it is possible for the integrated firm to spend activity b in our implement model gives no role for the internal capital as follows. If B all its funds on B's project. We modify exerts effort and produces an innovation, the firm can and receive revenues of his project as before market of the integrated firm. Suppose Si, +F+ an innovation, however, with probability P" his innovation is g' . Conditional on his producing also profitable if implemented on a larger scale. In that event the firm can earn revenues of Sj That is, project. the firm can earn additional revenues of g One way The conditional P" . With C a large scale. to think of this probability that + 2F + g' + g by expending IF on + F by expending F to expand the may have is that B's innovation it has a large market given that smaller than 2F, the separate firm that Whatever impediments is B's project. scale of B's either a small or a large market. it at least has a small market involved in b can never implement it is on exist for financial institutions to lend to the firm in b also prevent the firm in a from doing so. We suppose that, straightforward. if the firms integrate initially, transfers of funds between the firms With complete both employees make an effort contracts, this but that only B is valuable. succeeds. become This can be seen by imagining that The integrated firm can now implement B's idea on a larger scale and thereby earn more. This ability to shift funds internally is now an advantage of integration. Nonetheless, even strictly when it has these favorable consequences on financing, integration can reduce profits when contracts are incomplete in the way we have been describing. not clear whether, in plausible models, costless mergers are consistent with the existence of financial constraints. The markets and mergers typically require transactions in capital markets as well. Nonetheless, it possible to imagine mergers where capital markets play no role and where the merger is simply a relabeling of the original 16 It is latter involve a failure of capital is As shares. 28 before We we suppose that contracts can only depend on whether an employee's innovation adopted. is thus rule out the possibility that they depend on the scale with which they are adopted. also continue to rule out contracts that The structure model of the depend on whether other projects are adopted. now isomorphic is Implementing B's innovation on a small scale B's innovation only in activity model of Section to that of our synergy 1. equivalent in the synergy model to implementing is Implementing B's innovation on a large scale b. We the synergy model to implementing B's innovation both in b and in a. Here is B equivalent in threatens the implementation of A's innovation not because the firm implements B's innovation "in a", but because the firm uses the which B's innovation is F that A to save itself A's incentive ante inefficiency arises is in selecting the scale of payment ex ante and ex post inefficiency arises but B's idea for ideas for his innovation to expand the scale on implemented. Because the firm's incentives The ex post hoped was earmarked when, but (6) is satisfied B's innovation are distorted by inefficiencies arise, as before, (4) fails so that A is its when g > (3) holds but (4) and (6) fail. g. encouraged to search implemented on a large scale when both employees succeed. when desire Then, the integrated firm is The ex unable to motivate A. Either of these inefficiencies can be so great that the firms are strictly better off remaining This occurs whenever the firm preferred to remain narrow in the isomorphic synergy separate. model. Preference for narrowness in that model as a result of ex ante inefficiency obtained when the value of the synergies generated by B's inventions were less than the lost profits from A's efforts. Here that corresponds to the profits from A's efforts exceeding the profits from being able to apply B's invention on a large scale. A similar analogy applies to the preference for narrowness that results from ex post inefficiency. The other results obtained in the Section that integration may be 1 also apply here. unprofitable survives renegotiation and the introduction of the more com- which A's compensation can be made contingent on whether B's innovation plex contract in implemented (as long as the scale on which B's innovation 3. have shown that innovation-oriented firms objectives, even implemented is not contractible). though this requires may earn higher profits by pursuing narrow shunning some profitable opportunities. In these conclusions discuss the relationship between our models and the empirical literature on diversification. This literature, which starts with Rumelt (1974), asks whether diversified companies have higher or lower profits than their undiversified counterparts. controlling for industry effects 17 is is Conclusions We we In particular, the conclusion is difficult. The results are rather mixed, in part because Overall, however, unrelated diversification seems to See Lubatkin and Rogers (1989) for a recent example and a discussion of this literature. 29 18 be associated with lower profitability and lower stock market prices. this view is Additional evidence for provided by the case studies of Ravenscraft and Scherer (1987) which suggest that when they the divisions that conglomerates divest tend to become more profitable own. One possible conclusion from this literature is are on their that managers are too keen on diversifying. For example, Rumelt cautions against unrelated diversification as follows: "Management expecting the synergistic effects of bringing two [diversified but unrelated] firms together should be warned that the organizational problems rising from this type of merger have, on the average, nullified any beneficial gains We due to scale or synergy." have stressed the possibility that the profits of a diversified firm are low because problems are more severe. impossible to manage a broad array of activities effectively. correlation between diversification A human first it is capital reasons stressed by Grossman and complete explanation of the cross sectional and firm performance must include a rationalization choosing to become diversified in the is Or, the incentive for in diversified organizations for the Hart (1986). However, these stories are not enough. possibility agency Alternatively, diversified firms might have low profits because investment might be lower One its for firms place. that managers diversify by mistake. Another is that managers have non- profit-maximizing motives for diversification. They might be seeking prestige as in Jensen's (1986) "free cash flow" theory. (and managers A who have related theory mentioned in is that inept managers access only to low-quality projects) seek to diversify while competent managers, who can create profits (1989) provide Rumelt (1974), some evidence in their existing businesses, for this theory. do not. Morck, Shleifer and Vishny These "managerial" theories of diversification all suggest that shareholders would be better off curtailing this activity. An alternative view of the low profits of diversifiers and Wernerfelt (1988). They regard is due to Penrose (1959) and Montgomery diversification as an efficient response excess capacity of productive factors. by firms to their having Firms who have more of some factors than they can use productively in their industry of choice diversify so that these factors can become productive. For example, a firm that has an underutilized "core competence" in its existing business might seek other arenas in which their basic resource can be put to work. Our model provides a and profits third rationale for the cross sectional correlation between stock prices on the one hand, and diversification on the other. This rationale comes from our conclusion that innovative firms must remain narrow while less innovative firms can be broad. In many industries firms pursuing innovations coexist with firms that are content with imita- tion. It is certainly possible for Our model has both these strategies to lead to the same level of economic profits. stressed the need to pay innovative employees after their effort bears fruit. However, innovative firms must presumably also purchase an infrastructure that makes innovation possible; 18 The latter result is due to Montgomery and Wernerfelt (1988). 30 in other words they must also spend resources ex ante. For the innovative firms to have the same economic profits as their imitative counterparts, these ex ante expenditures ex post rents. Accountants generally do not treat all must be matched by these ex ante expenditures as capital. On the other hand, a rational stock market would value the future rents that accrue as a result of these expenditures. Thus, we would expect innovative firms to have high accounting profits, relative to their imitative would expect innovative firms to be narrow while By their q's, from lose diversification. Thus we and even their conventionally measured contrast broad firms would be exclusively imitative so that their q's and accounting profits would be low. Anecdotal evidence for this view description of the relatively broad firm Indian little and perhaps even high rivals. According to our model, imitative firms have nothing to profits, are high. q's, Head is provided by Perrow (1970)'s According to him, Indian Head had Mills. interest in investment. Its strategy consisted of buying failing companies, closing a large part of their operations and keeping the profitable bits. Sorting out the validity of these theories empirically requires more information than simply the correlation between profits and diversification. In particular, the analysis of which aspects of the firm's endeavors become easier divisions deserves further work. and which become harder when firms either acquire or spin According to our theory, the spinning easier for that division to innovate. Similarly diversification business to remain innovative. This latter implication kind: "If we start to turn this stuff out in quantity, to change the whole character of the and D men will leave" company; we (Quoted by Perrow (1970, is p. it a division makes harder for the existing it lines of consistent with statements of the following now will makes off of off that we know how become a production 158)). The to make outfit, it, it is going and our top issue, then, is the extent to R which statements of that kind describe a wide range of circumstances. 4. References Andrews, Kenneth R.: The Concept of Corporate Strategy,Dow Jones-Irwin, Homewood, D, 1971. Baumol, William J., John C. Panzar and Robert P. Willig: Contestable markets and the Theory of Industry Structure, Harcourt, Brace and Jovanovic, New York, 1982. Burgelman, Robert A.: "Intraorganizational Ecology of Strategy- Making and Organizational Adaptation: Theory and Field Research," Organizational Science, forthcoming. 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Williamson, Oliver: Markets and Hierarchies, Macmillan, 33 New York, 1975. 9 (4): 9-^9 (3): g- P$ -PP") P Figure 1 (Inequalities : Ex Ante and £x Posf Hold in the Direction Inefficiency of the Arrows)' I - /*P"f 2966 ; 6 5 \-\o- <j| Date Due SEP 10 \m Lib-26-67 MIT 3 TDflQ LIBRARIES DDVOhTSS 1