Financial Aid System
FAM Student
Portal
SBCTC-ITD
3101 Northup Way, Suite 100
Bellevue, WA 98004-1449
Phone 425.803.9700
http://sbctc.edu/college/i_index.aspx
Printing History
February 2010
December 2010
March 2013
Table of Contents
1 FAM Student “Self Service” Portal Overview .......................... 1
2 Student Portal Preparation Checklist ....................................... 3
2.1 Student Authentication for the Portal ........................................................................... 5
SQL Script ......................................................................................................................... 5
Batch Job to Synchronize SMS global PINs with FAM PINs ............................................ 6
3 Portal Required Setup and Functionality ................................. 9
3.1 Default Portal Values .................................................................................................... 10
Award Year ..................................................................................................................... 10
Name Format .................................................................................................................. 11
3.2 Financial Aid Inquiry ..................................................................................................... 12
Student ID ....................................................................................................................... 12
Student Name ................................................................................................................. 12
Period .............................................................................................................................. 12
Session ........................................................................................................................... 12
Status for Financial Aid ................................................................................................... 13
Estimated Cost of Attendance ........................................................................................ 13
Expected Family Contribution ......................................................................................... 13
Student Need .................................................................................................................. 13
Academic Status for Financial Aid .................................................................................. 13
3.3 My Awards ..................................................................................................................... 15
Viewing Awards in the Portal .......................................................................................... 15
Award Data Setup for the Portal ..................................................................................... 17
3.4 Additional Information .................................................................................................. 19
Comment Data On the Portal.......................................................................................... 19
Comment Data Setup for the Portal ................................................................................ 19
3.5 Information We Need From You .................................................................................. 22
3.6 Track Data Setup for the Portal ................................................................................... 24
Track Codes .................................................................................................................... 24
3.7 Loan History .................................................................................................................. 26
3.8 Additional Portal Processing Table Entries ............................................................... 27
4 Report of Portal Activity .......................................................... 29
5 Campus IT Director Information ............................................. 31
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1 FAM Student “Self Service” Portal
Overview
The FAM application provides an add-on feature of a self-service student portal. The
FAM Student Portal provides the college an opportunity to communicate with financial
aid applicants through the web. A link can be added to a college’s financial aid page,
allowing students to log in to the college’s FAM Student Portal. The login page link
directs students to a college-specific URL provided by the SBCTC-ITD. The portal exists
in the same production environment as the current FAM application.
The portal enables students to do the following, by award year:
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View a summary of their financial aid information.
Complete a FAFSA online.
View and (optionally) accept or reject their awards.
Read comments written by the Financial Aid Office for tailored portal
communication.
View a list of information needed to complete the application process.
Download forms posted by the Financial Aid Office.
Follow links to standard forms hosted on the Financial Aid Office website.
Optionally upload scanned or electronically completed documents.
View their loan history.
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2 Student Portal Preparation Checklist
Success in implementing the Student Portal is a direct result of careful planning and
preparation with appropriate campus personnel. Several other departments besides the
Financial Aid Office may need to be involved with the preparation for the Student Portal,
such as your campus IT department, your Public Information Office, or your Student
Programs Office.
There are several decisions you will need to make to prepare for the Student Portal:
 How will you inform your students about the portal?
 How will you inform other offices on campus about the portal?
 Have you talked with your IT department about linking the portal to your web site?
 What awards do you want to display on the portal? You have the ability to use a
more descriptive title for these awards. Do you want to establish more descriptive
titles or use the titles that currently exist?
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What award status do you want to display on the portal? You have the ability to
use a more descriptive title for the award status. Do you want to establish more
descriptive titles or use the titles that currently exist?
Will you use the Accept or Decline award function?
What tracking codes do you want to display on the portal? You have the ability to
use a more descriptive title for tracking codes. Do you want to establish more
descriptive titles or use the titles that currently exist?
Will you want to have forms available for specific tracking items? If yes, the forms
need to be stored on your web site. Will you have the forms together on one site or
will they be on individual sites? You will need the URL or URLs for the site or sites.
Will you want students to be able to upload documents to satisfy specific tracking
items? If yes, your IT department will need to certify that the workstations of staff
who will be opening the documents have adequate anti-virus and malware protection
software.
How will you provide students assistance with user IDs, passwords, logging in, and
contacting your office? Is this kind of information provided on your web sites? If
yes, you will need the URLs. If not already provided on your web sites, you will
need to work with your campus web staff to develop student assistance pages.
The descriptions you have entered for Session Start and Session End for the
academic year appear on the portal as a Session range (SUMMER2011 to
SUMMER 2012). Do you want to change those descriptions to be more
informative?
The Academic Status for the student displays on the portal. This refers to a field on
the Student Tab that is not normally used by our colleges. What is displayed by
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default is something like “Intentional Blank.” Do you want to change that to
something more descriptive such as “Refer to Academic Policy Guide”?
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To display an individual student message on the portal, you will need to define a
Session Code. Do you want to display individual student messages on the portal?
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2.1 Student Authentication for the Portal
Students logging into the portal are authenticated against their record in the FAM
database at a particular college. Students log in using their student identifier as their
Username, which in FAM is their SSN. Students use their PIN as the Password; the PIN
is stored in the Identity Personal Demographics table, visible to the FAM User (staff) on
the Student Tab.
At this time, the PIN is not automatically established in FAM when an ISIR is loaded, so
two processes have been developed to populate the PIN. The two processes work together
to ensure that financial aid students can access the portal once their record has been
initially processed by the college.
SQL Script
Once the portal is released to a college, an SQL script will be run nightly at 10:00 PM to
populate blank PINs with the student’s birthdate in MMDDYY format. This SQL script
will not overwrite an existing PIN. Often, a student may apply for financial aid before
applying for admissions, so this script will ensure that a PIN is established for the student.
You can also have the FAF Load populate the PIN field with the student’s birthdate in
MMDDYY format. To do so, add the following entry to the N13 and N14 AGENCY
Processing Table. No description is needed.
System: Nxx (xx indicating the year)
Table ID: AGENCY
Value: STD-PIN
Description: blank
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Batch Job to Synchronize SMS global PINs with FAM PINs
An HP-UX batch job is available to post students’ SMS global PINs to FAM. The job is
SM9789J (Populate FAM PIN From SMS). The job will post the SMS global PIN into
FAM for students who have applied for a particular academic year. The job can run any
time. It produces a report of the student records updated in that run. It also lists the
students who have applied for financial aid for that particular year who cannot be found
in SMS. These students either do not have an SMS record or have an SMS record that
does not contain their SSN to crosswalk to FAM.
The report also lists the number of students in FAM who have applied for the academic
year selected, the number of students updated with their SMS global PIN, and the number
of students not found in SMS.
Sample SM9789 Report:
There are two Job Scheduling Parameters for SM9789J:
SM9107- SES-APPL
The start Year Session of the academic year (for example, B341)
Sort-Option
How you want the report sorted:
1 – Sorted by Student ID Number (SSN in FAM)
2 – Sorted by Student Name and then by Student ID Number
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PIN field in FAM
The PIN field is accessible from within the FAM application itself and can be reset by
financial aid staff, if that is the business practice chosen by the college. The PIN field is
located on the Student Data tab.
Sample Student Data tab, where the student’s birthdate has been assigned as the PIN:
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3 Portal Required Setup and
Functionality
Portal setup is done in the FAM application by establishing or adjusting specific table
values in the Processing Table. The following portal functions (listed below with their
portal section headings) are set up in FAM:
Portal Function
Portal Section Heading
Portal Defaults (Award Year, Name Format) Banner Head
Financial Aid Inquiry
Welcome Back
Award Codes and Statuses
My Awards
Comment Information
Additional Information
Tracking Information
Information We Need From You
The Processing Table is accessed through the FAM application menu: Application Setup 
Processing Config  Processing Table
The values for the FAM application are typically stored in the System (SAF or CIS);
however, the portal stores all of its key values in the System (FAM).
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3.1 Default Portal Values
When students log into the FAM Student Portal, certain default information controls their
experience:
Award Year
The Financial Aid Office has the ability to set a default academic year on student login
and to specify what academic years are available to students. This is controlled on the
Processing Table page (Application Setup  Processing Config  Processing Table):
Setting the default academic year:
System: FAM
Table ID: SSIDEFS
Value: Award Year
Description: 2013-14
When students log in to the portal, they see the data for the specified default academic year:
Defining what academic years appear in the drop down list:
System: FAM
Table ID: SSIAWDYRS
Value: CCYY-CCYY (where CCYY-CCYY is the years in the academic year)
Description: the description of the award year such as 2013-2014 Award Year
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Only the academic years entered in this Processing Table entry will be available to
students. If no academic years are entered then NO academic years will be available on
the drop down list and the following message will display:
Name Format
The Financial Aid Office sets a default name format. This is a required entry and is
controlled on the Processing Table page (Application Setup  Processing Config 
Processing Table):
System: FAM
Table ID: SSIDEFS
Value: Name Format
Description: FML, LF, or FL. If left blank, no name will appear in the Financial Aid
Inquiry section. The student’s name will appear at the top of the page.
Student name, in FL format (First-Last).
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3.2 Financial Aid Inquiry
If a student has applied for financial aid for a particular application year, information
from their application is displayed in this section.
The information displayed in this section is taken from various locations in FAM:
Student ID
The Student ID displayed is the Student ID used in FAM. The Student ID is also the
username that the student uses to log in to the portal. In the SBCTC-ITD hosted instances
of FAM, this will typically be the student’s Social Security Number (SSN). Although the
SID from SMS is stored in FAM and can be used in FAM to search for students, since
this identifier is stored as an Alternate ID it cannot be used for the Student ID number nor
as the username for login purposes.
Student Name
Students’ names are taken from their student master records, visible in the Student tab.
The name format is defined in the Portal Default table (see Name Format, page 11).
Period
This is the award year selected by the student from the drop-down list and reflects the
award year applicable to the student information displayed. A period will not be
displayed if it does not first exist in FAM in the Award Year setup page (Application
Setup  New Year  Award Year).
Session
This displays the Description as defined in the FAM Session Code Edit page (Application
Setup  New Year  Import Session). The descriptions for the year session start and the
year session end are displayed with the word “to” between them, for example, “SUMMER
2013 to SUMMER 2014.” The start and end sessions are defined in the Award Year setup
page (Application Setup  New Year  Award Year).
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Status for Financial Aid
This is the student’s status stored in the Financial Aid tab, in the upper section, in the
Student Status field.
Estimated Cost of Attendance
The cost of attendance is stored in the Financial Aid tab, in the Budget Data section, in
the Budget Amount field.
Expected Family Contribution
This is the Estimated Family Contribution stored in the Financial Aid tab, in the Pell Data
section, in the EFC field.
Student Need
This is stored in the database and is based on the student’s cost of attendance minus the
student’s EFC from the Financial Aid tab.
Academic Status for Financial Aid
This information comes from the Student tab, in the Eligible Code field, where a
student’s aid eligibility can be blocked from further awards if flagged as ineligible. This
field is not in use at the majority of SBCTC-ITD-supported colleges. If this field is left
blank, it likely will appear in the portal with the default description of “Intentional
Blank” (see below). Blank values are automatically populated with the description of
“Intentional Blank” on initial FAM installation and remain as such unless modified after
implementation.
The “Intentional Blank” message can be changed on the Validation Table page
(Application Setup  Validation Config) Validation Element: SAF_ELIG_CODE. This
table requires a password to change a description. The password is available from
SBCTC-ITD Customer Support. Colleges have the option to place a reference message in
this description to refer students to the college academic policy, leave the description
blank, or insert a default message such as “undetermined.”
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3.3 My Awards
Viewing Awards in the Portal
The My Awards section displays any awards that the Financial Aid Office has predefined
as visible on the FAM Student Portal. The award data is taken directly from the Award tab
Optionally, the portal can provide students the option to accept or decline offered awards
(Award Status 1), either individually or as a group. If students choose to accept and
decline awards individually they MUST use the drop-down lists to accept or reject ALL
the awards listed and then they must click the Save button.
No changes are submitted until the student clicks the Save button. Likewise, if students
click the Accept All or Decline All button, they must then also click the Save button to
submit the changes. Once the Save button is clicked, students are taken to a summary
screen which displays all accepted and declined awards and they are asked to verify their
choices:
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Once they click Yes, students are taken back to the main portal page and can view their
accepted awards. No further changes are allowed.
After students have saved their changes, the Award tab immediately displays those
changes. Accepted awards will have an Award Status of 2; declined awards will have an
Award Status of 5.
If the student later contacts the Financial Aid Office stating that they did not mean to
reject their award, it can be put back in an offer status and it will once again appear to the
student for acceptance or rejection on the portal.
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Award Data Setup for the Portal
In order for award information to display in the portal, the Financial Aid Office must first
establish all visible award programs in the Processing Table page (Application Setup 
Processing Config  Processing Table):
System: FAM
Table ID: SSIAWD
Value: CC (where CC is the 2-character award code).
Description: The description of the award program, or blank.
If the description is left blank, the award description from the FAM Award Master is
displayed.
If no award codes are defined in the SSIAWD table, no awards will display for students
in the portal.
In addition to setting up the award codes to be displayed on the portal, award statuses
must also be defined. Awards in an award status not defined in the portal will not
display, even if the award code has been defined.
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In order for award statuses to display in the portal, the Financial Aid Office must first
establish visible award statuses in the Processing Table page (Application Setup 
Processing Config  Processing Table):
System: FAM
Table ID: SSISTAT
Value: S (where S is the 1 character award status code).
Description: The description of the award status or blank.
To enable the ability for the student to accept or decline offered awards, change the value
on the following Processing Table entry. Default is that the feature is disabled.
System: FAM
Table ID: ENACCPTAWD
Value: NO (function is disabled) or YES (function is enabled)
Description: NO = Disabled, YES = Enabled (this description is added by
SBCTC-ITD; do not modify)
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3.4 Additional Information
Comment Data On the Portal
This section displays comments information entered in the Comment tab for a specific
year session defined for portal use. Examples of a specific year session defined for portal
use are PORT or WEB, but you can define any value that is meaningful to you. The
portal has a built-in limitation for messaging that only allows a single year session to
display. While it does support multiple comments at different time periods and allows
you to adjust which comments appear first, it does not adjust the display when changing
from one academic year to another.
One way to address the lack of year specification in the Additional Information section
would be to implement the business practice of stating the applicable year in the first line
of the comment when entering the message in the Comment tab:
In this way, the student might still see the comment for a different year, but would readily
be able to recognize that the message applies to the 2008-09 academic year:
Comment Data Setup for the Portal
Go to the CTL Session Code page (Application Setup  New Year  Create Session) to
create a special session for portal communication. Click the green plus icon to insert a new
session and enter the word PORT or WEB into the Session field. Complete the Description
field. Enter any dates in the Begin Date and End Date fields or leave them blank.
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After creating the session, you must import it into FAM. Go to the FAM Session Code
page (Application Setup  New Year  Import Session) to create a special session for
portal communication. Click the green plus icon to view the newly-created session and
click the Import icon. (If you created a session called PORT, the PORT session would
appear; if you created a session called WEB, the WEB session would appear.)
At the FAM Session Code Create page, click the Save & Go Back button:
Once the specific session has been created and imported, it can be referenced in the
Processing Table page (Application Setup  Processing Config  Processing Table):
System: FAM
Table ID: SSICOMM
Value: SHOW SESSION
Description: SSSS (where SSSS is the specific session created for portal
communication).
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3.5 Information We Need From You
The “Information We Need From You” section displays information from the Track tab
in FAM for those track codes that have been defined by the Financial Aid Office as
visible through the student portal. This section allows the student to:
View a list of information needed to complete the application process.
• Download forms posted by the Financial Aid Office to a specific track code.
• Follow links to standard forms hosted on the Financial Aid Office website.
Pops up a new window from the URL link:
• Optionally upload scanned or electronically completed documents and attach them
to a track code. The student can upload a document that has a file extension of
.DOC, .DOCX, .XLS, .PDF, .PFF, .JPG, .GIF, or .TIF.
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Documents uploaded via the portal do not place a receive date on the Track tab. The
comment “Document Uploaded” appears if the comment field was blank at the time of
upload. When the Financial Aid Office reviews the attachment and accepts it, they enter
the completion date in the Date Received field. Colleges can run SM9785J to obtain a list
of portal activity, such as documents uploaded.
Students can delete a document they have uploaded until a completion date is entered in
the Date Received field on the Tracking tab. They can also download a copy of the
document they have uploaded.
The document upload/download function is initially disabled. To enable the ability for
the student to upload and download documents, change the value on the following
Processing Table entry. Default is that the feature is disabled.
System: FAM
Table ID: ENDOCUPLD
Value: NO (function is disabled) or YES (function is enabled)
Description: NO = Disabled, YES = Enabled (this description is added by
SBCTC-ITD; do not modify)
When the document upload/download feature is disabled, the Upload Attachment,
Download Attachment and Delete Attachment columns are not displayed.
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3.6 Track Data Setup for the Portal
Track Codes
In order for tracking information to display in the portal, the Financial Aid Office must
first establish all visible track codes in the Processing Table page (Application Setup 
Processing Config  Processing Table):
System: FAM
Table ID: SSITRK
Value: tt (where tt is the 2-character track code).
Description: The description of the tracking requirement, or blank.
If the description is left blank, the track code description from the Validation Table,
SAF_TRACK_CODE element is displayed:
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Track Code URL Link
To establish a link for a specific track code for a specific year session, a key value must
be added to the TRACKLINK table in the Processing Table page (Application Setup --.
Processing config  Processing Table):
System: FAM
Table ID: TRACKLINK
Value: ssss-tt (where ssss is the year session and tt is the 2-character track code).
Description: The description of the tracking requirement.
Note: The fully-declared URL (including http://), maximum of 200 characters.
Colleges can either direct students to a forms page or link directly to a specific form stored
on their web site. The maximum allowable URL length is 200 characters.
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3.7 Loan History
The student’s loan history information is displayed after the tracking items. Total
Subsidized, Unsubsidized, Direct, and Perkins loan amounts are displayed. This
information is displayed on the Loan History tab in FAM:
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3.8 Additional Portal Processing Table Entries
Use these Processing Table entries to establish URLs to information pages on your
website from links on the portal login page and on the portal report page.
Note: if these entries are not configured, neither the text nor the link will display on the
login page or on the report page.
•
Contact Financial Aid Office Text
System: FAM
Table ID: FAOFFCELNK
Value: N/A
Description: "Contact FA Office" text link in Portal (this description will be
added for you; do not modify)
Note: Contact the Financial Aid Office (this description will be added for you
and is what appears on the portal. You can modify this text; however, spacing
is limited on the portal login page.
•
Financial Aid Office URL
System: FAM
Table ID: FAOFFCEURL
Value: N/A
Description: URL under "Contact FA Office" in Portal (this description
will be added for you; do not modify)
Note: URL for the web page containing information on contacting your
office. You can enter up to 200 characters.
•
Forgot Password Link
System: FAM
Table ID: NOPASWDLNK
Value: N/A
Description: "Forgot Password" text link in Portal (this description will be
added for you; do not modify)
Note: Lost User Name or Password (this description will be added for you
and is what appears on the portal. You can modify this text; however, spacing
is limited on the portal login page.
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•
Forgot Password URL
System: FAM
Table ID: NOPASWDURL
Value: N/A
Description: URL under "Forgot Password" in Portal (this description will
be added for you; do not modify)
Note: URL for the web page containing information on lost passwords.
You can enter up to 200 characters.
•
Support Link
System: FAM
Table ID: SUPPORTLNK
Value: N/A
Description: "Support" text link in Portal (this description will be added for
you; do not modify)
Note: Get Additional Support (this description will be added for you and is
what appears on the portal. You can modify this text; however, spacing is
limited on the portal login page.
•
Support URL
System: FAM
Table ID: SUPPORTURL
Value: N/A
Description: URL under "Support" in Portal (this description will be added
for you; do not modify)
Note: URL for the web page containing information on lost passwords.
You can enter up to 200 characters.
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4 Report of Portal Activity
If the accept/decline awards or upload/download document functions are active in the
portal, you can generate reports of that activity by scheduling an HP3000 batch job. The
job is SM9785J, FAM Portal Action Required Report. This job produces two reports. The
first is SM9785A (FAM Portal Action Required Report—Awards) and is a report of
award acceptance/declined activity. The second report is SM9785B (FAM Portal Action
Required Report—Track Document) and is a report of document upload activity.
Note: The activity reported on the reports is based on the portal activity as being the most
recent activity. If a financial aid staff member uses FAM pages to update the
student’s award or tracking entry, the updated entry will not appear on this report.
SAMPLE SM9785A FAM Portal Action Required Report—Awards
SAMPLE SM9785B FAM Portal Action Required Report—Track Document
There are six Job Scheduling Parameters for SM9785J:
SM9785- SORT-OPT
How you want the reports sorted:
1 – Sort by Student ID Number (SSN in FAM)
2 – Sort by Student Name, then by Student ID Number
3 – Sort by Document Upload Date, oldest to newest
TRANS-DATE
Transactions posted on or after this date are included.
Enter date in YYMMDD format. For example, to
include transactions posted on or after October 13,
2012, enter 121013. If you schedule this job on a daily
copy-over, the date you enter will be incremented to the
new run date.
WHICH AWARD STATUS
Determines what award accept/decline activity appears
on the report:
2 – Accepted awards only
5 – Declined awards only
B – Both accepted and declined awards
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WHICH REPORT
Determines which reports are produced:
A – Awards report only
T – Tracking document report only
B – Both Awards and Tracking Documents reports
YR-SES-FROM
The first session in the session range to report. For
example, for Summer 2013, enter B341
YR-SES-THRU
The last session in the session range to report. For
example, for Spring 2014, enter B344
Note: If you want to generate the reports for a single session, enter the same session in
the YR-SES-FROM and YR-SES-THRU parameters.
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5 Campus IT Director Information
The FAM Student Portal is established by SBCTC-ITD staff. . Access to the portal will
be consistent with access to the FAM application itself. Network outages that impact
FAM application connectivity will also impact portal connectivity.
The portal URL format has changed with the installation of FAM 1.0 which is the first
self-support release. Portal URLs are listed below in college code order.
Peninsula College
https://www.fas.ctc.edu/portal6/?col=010
Grays Harbor College
https://www.fas.ctc.edu/portal7/?col=020
Olympic College
https://www.fas.ctc.edu/portal1/?col=030
Skagit Valley College
https://www.fas.ctc.edu/portal6/?col=040
Everett Community College
https://www.fas.ctc.edu/portal2/?col=050
Seattle Central Community College
https://www.fas.ctc.edu/portal7/?col=062
North Seattle Community College
https://www.fas.ctc.edu/portal7/?col=063
South Seattle Community College
https://www.fas.ctc.edu/portal7/?col=064
Seattle Vocational Institute
https://www.fas.ctc.edu/portal7/?col=065
Shoreline Community College
https://www.fas.ctc.edu/portal3/?col=070
Bellevue College
https://www.fas.ctc.edu/portal4/?col=080
Highline Community College
https://www.fas.ctc.edu/portal3/?col=090
Green River Community College
https://www.fas.ctc.edu/portal3/?col=100
Pierce College
https://www.fas.ctc.edu/portal2/?col=110
Centralia College
https://www.fas.ctc.edu/portal5/?col=121
Lower Columbia College
https://www.fas.ctc.edu/portal5/?col=130
Clark College
https://www.fas.ctc.edu/portal5/?col=140
Wenatchee Valley College
https://www.fas.ctc.edu/portal1/?col=150
Yakima Valley Community College
https://www.fas.ctc.edu/portal1/?col=160
Spokane Community College
https://www.fas.ctc.edu/portal6/?col=171
Spokane Falls Community College
https://www.fas.ctc.edu/portal6/?col=172
Big Bend Community College
https://www.fas.ctc.edu/portal2/?col=180
Columbia Basin College
https://www.fas.ctc.edu/portal1/?col=190
Walla Walla Community College
https://www.fas.ctc.edu/portal2/?col=200
Whatcom Community College
https://www.fas.ctc.edu/portal6/?col=210
SBCTC-ITD
–31–
March 2013
Tacoma Community College
https://www.fas.ctc.edu/portal4/?col=220
Edmonds Community College
https://www.fas.ctc.edu/portal3/?col=230
South Puget Sound Community College
https://www.fas.ctc.edu/portal5/?col=240
Bellingham Technical College
https://www.fas.ctc.edu/portal5/?col=250
Lake Washington Technical College
https://www.fas.ctc.edu/portal4/?col=260
Renton Technical College
https://www.fas.ctc.edu/portal3/?col=270
Bates Technical College
https://www.fas.ctc.edu/portal1/?col=280
Clover Park Technical College
https://www.fas.ctc.edu/portal2/?col=290
Cascadia Community College
https://www.fas.ctc.edu/portal4/?col=300
IT staff on each campus may be asked for assistance in the following areas:
• URL length limits
o The portal has a limitation of 200 characters for any URL used to link a
tracking item to a web location for downloading and completing specific
financial aid forms. If a college’s website currently makes forms available
from a link (.PDF files, for example) and the fully-declared link is greater than
200 characters, the FAM application will not allow the URL to be linked to the
track code. The location of financial aid forms can be restructured on the
college web site to a new location and naming convention that adheres to that
limitation. If restructuring is not an option, there are two web sites that offer
the ability to establish a short alias that may better suit a college’s need. Both
are free and have worked for SBCTC-ITD in prior uses:
• http://tinyurl.com/
• http://bit.ly/
• Placement of the portal URL on the Financial Aid Web page. Links for portal
support links on the logon page. These links are established on the Processing Table
in FAM.
.
SBCTC-ITD
–32–
March 2013