HD28 Dewey .M414 oo. Ifcol ALFRED P. WORKING PAPER SLOAN SCHOOL OF MANAGEMENT GENERIC STRATEGY AND THE PRODUCT LIFE CYCLE by MING-JE TANG August 1984 1601-84 MASSACHUSETTS INSTITUTE OF TECHNOLOGY 50 MEMORIAL DRIVE CAMBRIDGE, MASSACHUSETTS 02139 GENERIC STRATEGY AND THE PRODUCT LIFE CYCLE by MING-JE TANG August 198A 1601-84 SeP 2 4 ' 1 r iii r iii 1985 The product life cycle(PLC) concept has been widely discussed in business literature since was it introduced by Forrester in 1959. first usually advanced in the contexts of new allocation as aid an to strategy formulation business unit(SBU) level and the corporate is utilized that the PLC PLC is a good competition indication in resource both the strategic at level. and is primary The reason strategic planning is that the stage of the trend the of However, pattern. planning product It primary in proposition this demand has and the been not substantiated or refuted empirically. Taking one step further, there are three sequential questions that to utilize the PLC concept: what are (i) need answered be Is the concept valid? before (ii) If the characteristics of each stage of the cycle? characteristics are correct, what are these questions If those Answers been sought in the published literature. have can is valid, it (iii) implications? their one to The PIMS data base will be used to empirically test various propositions regarding the three questions posed above. This analysis places emphasis on the effects of the PLC strategies of Generic SBUs. strategy may be defined as the most basic decision made by an SBU in the hierarchy of its paper seeks to identify generic the on generic strategies decision in identify appropriate generic strategies for SBUs in the This making. industry separate and to stages of the PLC. This paper is organized into five sections. the basic concepts of The first section presents the PLC and the empirical evidence related to its Since the empirical studies of the PLC almost exclusively deal validity. with the validation of the shape of the PLC, an attempt has been made PIMS use the data base to different stages of the PLC. further explore the characteristics of the presented The results are The third section attempts to develop section. generic strategies the industry. in to a the in second methodology to identify This methodology is applied to the chemical industry and the machinery industry. Utilizing the results of third section, the fourth section studies the generic strategies the the of SBUs in different stages of the PLC. The final section examines the effects of the length of the PLC on an SBU's generic strategies. I The Product Life Cycle The primary focus of the PLC studies is the shape of the PLC. the PLC is determined, shape of which in it discuss a the can be used to forecast future demand turn, constitutes a base for strategic planning. will first Once This section theoretical model of the shape of the PLC and then present a literature review of the empirical studies of the PLC. 1. A Theoretical Model of the PLC. The PLC represents the unit sales or unit demand curve of a product time. Usually, the PLC divided into four stages: The only rationale is approximated by over an S-shaped curve and is introduction, growth, maturity, and decline. underlying the shape of the PLC that can be found the literature is the theory of innovation diffusion. [Bass ,1969] in The innovation diffusion process is usually viewed as a social basic premise is that, over time, the information diffuses The process. and the likelihood that the economic agent will adopt the innovation is function of the number of agents that have already adopted an increasing it. contagion The process can be described by the equation: dx/dt=ax(l-x) Where x (1) is the proportion of adopters to total the parameter, a, potential indicates the "potency of spread." adopters, and The solution of the above differential equation is an S-shaped curve. The use of the diffusion theory as the rationale for the shape of the PLC has attracted three major criticism. First, it does not cover the replacement employed to forecast total demand and thus can not be demand, especially for frequently purchased goods. Second, the diffusion rate only explains stages of the of substitutes, PLC. the growth and the maturity The decline of a product is caused by the emergence which is not included in the innovation diffusion model. Third, the demand growth of a new product is the sum of the shift of demand curve and the movement along a given demand curve. Chow[1966]and Bass[1979] have pointed out that the diffusion theory the Both only explains the shift the demand curve, but ignores the movement along of the demand curve which results from experience curve effect in predict the shape competitive market. a in a are Typically, there (e.g. planning. aggregation product level of at form Regal) [Polli and Cook, 1969]. substitutes that are Thus, to understand and if the PLC is to used be The first step is to determine the which the will PLC employed. be levels of product aggregation-product class three product automobile), the addition to the diffusion rate. strategic in by price change, the substitute and the The basic concept of the PLC must be clarified effectively caused the PLC, one has to consider the experience rate, of income and substitution effects of replacement rate, decline price the (large and car), brand (Buick Product classes include all those products for the same needs. Ideally, objects belonging in different product classes should have zero demand cross-elasticities. product class thus defined can be referred to as an industry. is not cycle consists of the life cycles of product forms, product form and shows than the life pattern. Moreover, most industries are in the stay there cycle indefinitely population[Kotler have close of , 1980]. a since it a is longer usually somewhat more stable maturity and stage may their demand is highly correlated to the The brand level is also inappropriate, brands Since substitutes and their sales show an irregular pattern. the brand life cycle is too erratic and the industry life steady, most This level Since the industry life for use in the PLC concept. appropriate A cycle is too marketing researchers agree that product forms are the most appropriate level of product aggregation in utilizing the PLC concept The second step and a major criticism of the PLC is the determination the current stage of the PLC of the products of a business. it is Usually, the business is in is determined by the demand growth rate. stage the difficult to estimate future demand growth, able to locate itself exactly in anyone stage. generally know the stage it is the business is normally distributed with a zero mean, in the growth stage if not is observing the market growth rate in by assuming that the percentage change of By Since However, the business may over a period of time and then, using the method suggested by Cook[1969]. of a and Polli product's sales they suggest that a product is its percentage change in sales is greater than 0.5 cr; and is in the decline stage if the percentage change is less than -0.5 C and is the maturity stage if the percentage change is within the in range of +0.5 C. Third, as indicated, the determinants of the shape of diffusion rate, the product substitutes. technological substitutes. experience the PLC are the rate{if the market is competitive), and Promotion may increase the diffusion rate and the emergence of Therefore, the shape of the PLC is partially determined by policy of the business may affect the the behavior of the firms in the industry. In sum, shape of the innovation diffusion theory is not sufficient to explain the PLC. The concept of PLC itself lacks accuracy. necessary then to examine empirical evidence regarding the shape PLC. the It of is the 2. Empirical Studies of the Shape of the PLC Research concerning the shape of the PLC covers both industrial goods and , Studies consumer goods. diffusion S-shaped curve 1968, Romeo 1975]. For quantitative study of industrial of Kluyver [1977] example, the products. new of goods usually validate [Davies 1979, Mansfield has data. and , a a,b,c,d and t, e is the to base of natural the are constants to be estimated from the f His study suggested that the components of heavy-duty of industrial goods, and truck Except for farm equipment industries have varying S-shaped sales curves. the diffusion data set of His formulation is where St denotes the sales in time logarithm typical a Kluyver first specified a mathematical PLC. formulation of the shape of the PLC and then collected test his formulation. done the even for educational innovations, the traditional S-shaped diffusion curve fits very well in five out six of cases[Lawton and Lawton, 1979]. For consumer goods, however, the classical S-shaped PLC has been pattern of Swan{1979)]. the many patterns discovered by investigators. a [Rink and The major difference between the various patterns found empirical studies is the behavior of sales in the maturity stage. in the major in Except classical S-shaped PLC, the maturity stage may exhibit innovative maturity [Buzzell 1966, Levitt 1965], or stable maturity [Buzzell ,1966] , cycle-recycle which are shown in Figure [Cox 1. 1967], or Sales Sales Innovative Maturity Sal^s Stable Maturity Cycle-Recycle Figure 1 Types of the PLC in the Maturity Stage For the S-shaped sales curve, Bass[l969] deveoped an S-shaped sales model for new consumer durables based on the diffusion theory. his S-shaped model fits sales the history durables(ref rigerators, air conditioners, etc.). the applications of 1980]. found that consumer eleven Nevers [1972] His results also validate the Bass in many international settings, some He extended the Bass model to the retail service, agricultural, and industrial sectors. limited, unless of . model. But the predictive power of the Bass model is qualitative judgments are made[Heller and Hustad, Other than the Bass model, evidence supporting the S-shaped PLCs can also found be nondurables. Polli and [1967], in a in But, Cox Cook's study study[1969] of of 140 consumer ethical-drug 258 brands, identified six patterns of the PLC and found that the cycle-recycle model shown above best fits the data for about two-thirds of the drugs studied. He suggested the that "recycle" is due to the heavy promotion by the producer when sales decline. His finding suggests that firms' policy may extend the life of a promotion product. Another piece of work which does not follow the S-shaped pattern is found in Buzzell [1966] continuous . rapid He found that some processed food growth (innovative maturity, material [Levitt 1965]. costs. Nylon also exhibited rapid year million 1962 if its pounds in 1962 because of the development of new uses in tires, carpet, gears and sweaters. fact that companies' in Demand However, demand actually sales were to follow the traditional PLC model. approached 500 decline the same sales pattern Nylon was used originally in parachutes and rope. would have peaked at about 50 million pounds per either cereal) e.g. because of high rates of product innovation or because of of raw displayed products These two studies reflect the effort in technology, either in process innovation or product innovation, may change the shape of the PLC. In conclusion, from the literature review, the shape and the existence of the PLC is generally These deviations confirmed, is not there are some deviations. are largely due to efforts of the firms in the areas of technology and promotion. the PLC although an Consequently, managers have to be uncontrollable variable. aware that Because the PLC partially depends on firms behavior, Dhalla and Yuspeh(1976) should "forget the product As indicated, argument. managers do life cycle the S-shaped concept". that managers This is not a fair reflects curve if nothing and let the contagion process proceed naturally. It is a benchmark for planning. A efforts their a sales more beneficial approach is not to forget the PLC concept, but to use the PLC as should take PLC argue into a base planning. for Managers account to modify the shape of the PLC when they utilize the PLC as a planning instrument. As indicated, the usefulness of the PLC concept is that capture demand formulation. and If its phases competition patterns which are essential in strategy the PLC concept is valid, then the next question is what are the possible characteristics of demand and competition in each that can be used as a base to formulate competitive strategy? great deal has will present some common suggestions about the These Although a The 'following section characteristics of each arguments will then be tested by using the PIMS data base. THE CHARACTERISTICS OF THE STAGES OF THE PLC II. 1. phase been written on this subject, very few empirical studies have been done to support the arguments presented. phase. can Common Suggestions of Characteristics of the Stages of the PLC After a new product has been launched, change across time. his 1979 book. its demand and supply conditions Porter has summarized those changes in each stage There is no reason to duplicate his work here. 10 in This section will only briefly mention several four stages attributes important the of Generally speaking, some writers agree that the of the PLC. following phenomena characterize the four stages of the PLC[Kotler ,1980, Staudt 1976, Levitt 1965, Forrester 1959]. demand needs to be created. In the introductory stage, costs are thus substantial. negative, and competitors early those limited to risk-taking. The buyer As a result, profits tend to be low or are few. characterized adopters a even the growth period, buyers are In high-income, by group is widening, the product begins to appeal to different groups and prices are relatively decline as Promotion and R&D higher The resulting high profits result of the experience curve. attract new entrants into the field. In this stage, be less then that in the introductory stage. which costs than promotion cost will In the maturity period, the opportunities for product improvement had already been exploited, and the product tends to The absence of entry barriers with standardized. be respect to product differentiation causes competition to intensify, and profits fall. Two kinds of industries may attract increasing international when they reach capital intensive innovations. In maturity the industries labor stage: which intensive labor had intensive industries and major experienced industries, when a standardized and its associated technology becomes widely locus of competition process product becomes diffused, the production of the product will be determined by relative factor costs [Vernon 1966]. Therefore, low labor 11 cost countries will enter When industries. labor intensive capital maturity, they are characterized by high These past investment. costs. cost fixities cost intensive industries reach fixities naturally resulting from lower their marginal As long as the marginal cost of using old equipment is lower than the average full cost of using new equipment, new equipment. firms will not invest in Thus, cost fixities prohibit domestic firms from adopting that would bring average cost down. process innovations in the automobile industry, and continuous-casting method industry [Rosegger 1979]). As foreign producers to be higher in steel the produce these capital intensive goods with new equipment, the average cost of industries tends (such as robots domestic mature than that of their foreign competitors. Such factors attract increasing competition from foreign countries. Finally, at the last stage, the increasing competition decline in demand cause the profits as well as the and the number of competitors to fall. In sum, researchers generally agree on the following hypotheses: .Marketing and R&D expenses will decline as the PLC proceeds .Products will be standardized .Imports from countries with low manufacturing costs will increase .Competition will intensify .Profit will be highest in the growth stage and decline after that Two questions regarding the rationale of 12 the above hypotheses may be The raised. first concerns question competition relationships between profits, concept. management's concerns second one assumption the demand grows, competition is not intense, but, when competition stage). becomes the (maturity fierce competition cycle, profits decline stages. above the arguments in is turn, Specifically, it is assumed that when demand are tied to the life cycle. in The Therefore, the competition cycle and the profit cycle determine profits. period, rise cycle. the patterns of competition which, governs growth the toward the usage of the PLC attitude First, an implicit assumption behind that demand life and- the about are growth low negative or and stage, As in becomes a result the stagnant, of the introduction then fall in the maturity and These relationships are shown in Figure 2. Competition Profitability Intro. Growth Figure Maturity ^ Time 2 The Trend of Profitability and Competition in the Life Cycle The relationship between competition and profits is well recognized, the underlying rationale of but the proposition that demand growth governs competition has not been clarified. At an extreme, Porter[1980] 13 argues. "Except for the industry growth rate, there is little or no underlying rationale for why the competitive changes associated with the life cycle will happen." However, Porter ignores an element of the PLC which and the stages of the PLC-- time. components time, two the of relates competition To a certain extent, demand growth and may PLC, affect the competition in the industry through changing the height of entry barriers. It should be noted that whether competition becomes maturity stage barriers. depends on rate the of entry, Two factors may affect the height of passage of time, diffusion the intensified function a entry barriers It obvious is of diffusion of technology may reduce entry barriers. in reduce the significance of scale of economies of scale demand, speed The second factor, the entry as barriers. . If MES grows faster industry will become concentrated and vice versa. the Therefore, the height of entry barriers to that may increase in the passage of time as the product becomes standardized and is mass produced relative the in demand, may allow new entrants to reach MES, and in turn, However, economies than the entry of of technology and the growth of demand relative to the minimum efficient scale(MES). the growth the in MES growth, and depends the on demand the diffusion growth technology. of Consequently, whether the competition pattern changes with the stage of degree of of scale, the the PLC depends on these two factors. For example, the U.S. maturity 25 years passenger car ago. Due to industry substantial 14 reached some economies competition was not strong, and this Clearly, 1960's. theorists. is industry the not However, as the demand growth of overcame the economies and scale, of diffused, Japan auto makers were able compete with their causes as to Japanese the production the PLC technology market and auto barriers and can explain the competition and profitability of the U. In it. in market auto' U.S. This example shows that entry auto industry better than the PLC can explain main reason the enter the by Consequently, the profits of the U.S. the big three. makers have since declined. predicted situation the profitable very was conclusion, S. the competition is associated with the stage of the PLC is that that entry barriers are affected across time. One must look at the underlying factors affecting entry barriers to predict future competition rather than merely the the PLC as a predictor of competition and using profits. The PLC concept useful is competition patterns of the PLC is that in important; not primary captures the important question vs quality competition) change with the stage of PLC. competition are the primary concerns of managers, the long time. increased sharply. Management should is how the it Since is most demand and important to that affect competition and demand, such as income factors and price elasticities. for a and market structure, price competition competition pattern and demand (e.g. look at demand Therefore, the validity of the shape its stages. in it As This For example, coal had been in the decline a result can scrutinize not of be stage the oil shock, the demand for coal explained by the PLC concept. the determinants of demand and competition 15 . future demand and competition. in order to predict the determinants competition and demand of available, the PLC may then be used as PLC concept seems to be widely used because of convenience its in a is When information costly to obtain or is surrogate tool in planning. not because of not The accuracy its on but indicating somewhat the future stages of evolution Although there unanimous is characteristics of Table 2. 1 show among researchers about the each stage of the PLC, there is a lack of evidence to support these arguments. used to agreement To fill this gap, the PIMS data differences between stages. the will base be The results are shown in and will be discussed in the following section. Empirical Study of the Characteristics of the PLC Before discussing the results of our analysis using the PIMS some qualifications regarding the data base have to be made. First, sample businesses in the PIMS data base are SBUs which supposedly in only market. one parent companies. way of market scope of homogeneous. This heterogeneity may lead to distortion of Secondly, many SBUs, variables in the measured. share. engage These defining definition of the market served our the is not results. data base are subjectively measured, this such as the stage of the PLC, product quality, even market the The markets served, however, are defined by their Since each company has its own its base, data measures are relative direct cost and not as precise as objectively Thus, our results are highly tenuous and one has to keep these 16 deficiencies in mind in interpreting our results. In the PIMS data base, the business' In order to use the sample businesses themselves. further basis for reported stages by examining the check the variables that, by By definition, supposed to change in different stages. as a percentage total of newness sales, technological change should decline as of as a validity of the are definition, new product sales plant and equipment, and proceeds. PLC the variable this first must one study, stage within the PLC is reported by s The market growth rate should be highest in the growth stage and decline after that. In Table 1, one can observe that all these variables act in the direction growth rate in introductory stage is market expected, except that higher than that in the growth significant (t=0.85, not significant) neglected. the stage. But and the this difference is contradiction not may be Therefore, the stage reported is generally correct and may be used as a basis for further study. In the previous section, it is suggested that marketing and R&D expenses, imports, product standardization, vary in different stages of competition, the PLC. profitability is shown by three measures: and will profitability To test these hypotheses, SBUs' gross margins, ROI and ROS. The intensity of competition is measured as the inverse proportion of the largest four firms' market share. (i) It is found that: maturity stage(72.1 percent Most of the businesses are in the in the growth stage. (ii) R&D expenses as a percentage of sales is highest in the 17 ) or . introductory stage and decline after that. The same is true (iii) (iv) Imports as a for marketing expenses, percentage of total market sales increase over time. Customization declines from the growth stage; product standardization increases across time, (v) Gross margins are highest in the introductory stage and decline afterwards. The high gross margins may be due to the monopoly power attached to new products. by high marketing and R&^D But the high gross margins are eroded expenses in the introductory stage. Therefore, ROI and ROS are the lowest among the four stages. This result is consistent with Biggidike' s[1979] findings about the profitability of new entrants, (vi) ROI and ROS decline after the growth stage . ROI in the growth stage is significantly higher than that in the maturity stage(z=2.55 significant at in the 0.01 level). ROS is also higher growth stage than in the maturity stage, but it is only significant at 0.05 level (z=l .87) (vii) The intensity of competition increases in the maturity stage from the growth stage. T-test shows that there is significant difference in the largest four market shares between the growth stage and the maturity stage(t=2. 31 18 , p=O.Ol) ) ) Table 1 Characteristics of the Stages of the PLC Introductory No. of Obs. MKT GROWTH % NEW PRODT PS.E NEWNESS TECH. CHAG. R&D/REV. MKTING/REV IMPORTS % CUSTOMZATON ROI ROS GRS MRGIN MKT CONCEN. 32 Growth 1046 Mean(S.D. Mean(S.D. 19.84(14.55) 33.68(28.10) 66.17(12.7) 0.75(0.433) 5.06(3.69) 16.56(9.34) 17.63(13.26) 13.78(17.68) 59.29(16.0) 0.49(0.50) 3.08(3.25) 9.92(6.49) 4.16(8.17) 0.296(0.46) 24.89(25.53) 10.23(11.61) 29.99(14.09) 72.81(21.67) n.a. 0.125(0.33) 3.90(24.88) -0.75(14.07) 34.69(17.87) 62.60(21.84) Maturity 3554 Mean(S.D.) 10.63(10.18) 6.77(13.05) 52.60(14.6) 0.20(0.40) 1.78(2.21) 8.73(6.73) 5.66(10.2) 0.21(0.41) 22.68(21.42) 9.50(9.04) 25.88(12.10) 71.05(21.71) Decline 231 Mean(S.D.) F 6.61(9.94) 3.55(6.09) 45.21(14.7) 0.22(0.41) 1.15(1.68) 8.31(5.92) 12.82(15.2) 0.12(0.33) 15.06(19.1) 5.69(8.43) 19.83(11.5) 69.64(23.3) 143(0.001) 110(0.001) 87.6(0.001) 132(0.001) 101(0.001) 23.1(0.001) 13.3(0.001) 17.6(0.001) 20.0(0.001) 25.8(0.001) 54.7(0.001) 3.96(0.008) (P) Definitions; MKT GROWTH: Served market annual growth rate P&E NEWNESS: Net book value/gross book value % NEW PRODUCT: Percentage of total sales accounted for by products introduced during last 3 years TECH CHAN: Equals 1 if there have been major technological changes in the last 8 years and zero otherwise R&D/REV: R&D expenses as a percentage of sales MKTING/REV: Total marketing expenses as a percentage of sales IMPORTS %: percentage of imports in served market sales CUSTOMZATIN:Equals 1 if the SBU designed or producedto orders for individual customers and zero otherwise ROI: Pretaxed income over invested capital ROS: Pretaxed income over sales GRS MARGIN: Gross marqins= Sales-di rect costs-deprec iation Sales MKT CONCEN: Largest four firm market share 19 F-tests show that all these variables are significantly different agreement Thus, four stages. in the among researchers on the characteristics are generally confirmed. In conclusion, despite the deficiencies, it govern environment. does characteristics some following The of that fact suffers PLC businesses' of sections separate the the discuss stages behavior and their how the of certain from PLC different the affect generic competitive strategies. An SBU's strategy should be formulated based on trends in the environment and its own strengths and weaknesses. the PLC is a good indication of Therefore, the trends the environment. SBU's an in phase of the PLC partially shapes the strategy of an SBU. In addition to the phase influence an As indicated, the current phase of SBU's PLC, of strategy. length the of the will PLC also example, an SBU in an industry with For short PLCs should have enough flexibility cope to with product rapid innovations introduced by the SBU and its competitors. The following sections examine the effects of both the phase of the PLC on an SBU's strategy. The definition of generic strategy and develops generic strategies in a particular first a industry. section discusses the methodology section looks at the effects generic strategies. 20 of to identify The second section then analyzes the appropriate generic strategies for each stage The third length and of the PLC. the length of the PLC on III. 1. THE DEFINITION OF GENERIC STRATEGY The Definition of Generic Strategy Two main approaches concerning generic strategy emerge from the the "process" approach and process approach primarily concerns generic literature: process. [Miles and Snow, 1979; approach focuses on describing organizational "content" approach. the types of processes a are strategy. our ( literature. generic and strategy , the concept of generic strategy , the content approach, has seldom been discussed in management states Porter giving consistent," without generic that a definition describes three generic strategies-and focus-- variables Since results with those studies using the process approach. Since being proposed by Porter 1979) which uses The content not available in the PIMS data base, we will adopt the content approach to study then compare The organizational of Miller and Friesen, 1978]. components the strategy based two on strategic advantages. It cost strategy of is "internally He then the term itself. leadership, differentiation, strategic dimensions :market segmentation and is not clear from description this what the term generic strategy means or how this concept relates to other concepts of strategy. The generic strategy of an SBU reflects an integrated view of strategic behavior. decisions; It originates from the hierarchical some decisions govern other decisions. 21 ( the SBU's nature This character of has extensively been discussed literature the in Ansoff 1965, Hofer and Schendel 1978].) the highest decision leadership, for competition), market( product . the hierarchy. strategic Dr. , as Consequently, decisions. Cost result of decisions about the market), competition standardized product), pattern(pr ice and focus Another example is Polaroid's early exploit to i.e. mass design{ production (efficiency ), etc strategy, other determines example, target all defined Generic strategy is decision the in dominates generic strategy selection of made [March and Simon 1958 on generic Land's invention, the instant camera. Sears' previous generic strategy was to provide quality good service with relatively low prices. merchandise and P&G's generic strategy is based on the concept of mass marketing a relatively low-priced quality consumer product line through supermarkets. As the choice of the SBU's generic strategy will determine the SBU's strategic decisions, decisions of it tends to the rest of integrate all of the strategic an SHU into a coherent one and in doing so, creats internal consistency among decisions. Generic between strategic and decisions strategy specifies relationships thus provides an integrated view of an SBU's strategy. The generic strategy defined above differs from the strategy Ansoff(l965) and Hofer latter suggest that a and Schendel s(l978 ' ) in one major aspect. strategy consists of four components. generic strategy of an SBU governs these components. concept For of The However, the example, the generic strategy of cost leadership not only specifies the product-market 22 served, and the competitive employment the direction of resource choice of advantage chosen (price but also dictates , ) reduction (cost oriented). The the generic strategy is a decision made prior to the decisions regarding these components. Three dimensions used to describe and market share acquisition. classification of dimensions The first two strategies. generic the of competitive advantages, selection segmentation, literature-- market Porter's generic strategy may be found in a originate The three from generic strategies suggested by Porter, cost leadership, product differentiation, and focus, are formulated based on market advantages. Cost leadership is segmentation strategy generic a and competitive which treats the market as an aggregate without recognizing the different market and which chooses cost as its competitive advantage. low position is usually achieved by a mass production method. differentiation strategy, advantage and directs its sales to the focus targets quality chooses SBU the entire market. The low cost In as segments a A a product competitive strategy of on a narrow market segment and chooses price or quality or The market scope of a both as competitive advantages. "focus" strategy is narrower than that of the previous two generic strategies. These three generic leadership and strategies the "focus" are strategy, differentiation can coexist;, product strategy are only different not mutually and cost differentiation Cost exclusive. and leadership and the "focus" in the degree of market segmentation. example, Japanese auto makers focus on the small car 23 market and For choose both price quality as competitive advantages. and achieved by employing strategy combining cost leadership strategy. a cost leadership and focus. the medium car market and the large car market, will be If adopt they Thus, a they gradually enter their strategy generic best described as "product differentiation and cost leadership." The third dimension, market approach which assumes acquisition share high that Schendel 1979] Hofer and [ acquisition and absolute business strategies. have used to increase market describe to increase share positively related to absolute investment, merged into market share. the two six generic type is assumed to be dimensions Thus, the six generic strategies reside on one. BCG the in these two dimensions, market share investment, Since originates market share leads to high long-term profitability and that investment is needed of Their low prices are can be continuum a offensive-defensive-liquidation strategies, with market share increase strategy at one extreme and liquidation(giving up market other end. continuum This at the dimension which describes third the is share) a generic strategy. There are many combinations combination is a acquire market share unique of these generic through a strategy. product through a cost leadership strategy. exploratory study and then , examine generic strategies to three dimensions For and example, differentiation each an SBU may strategy or Thus, the next step is to conduct an find feasible generic strategies employed by SBUs, the difference described between above. 24 "real" and In the next section, "theoretical" a methodology is 2. developed to identify the generic strategies used in an industry. The Methodology of Identifying Generic Strategies The generic strategy determines subsequent strategic decisions which be measured in terms of strategic dimensions(e.g. Assuming expenses). R&D integration, transformation from a the degree of vertical there that SBUs adopting dimensions. strategic dimensions between SBUs, one can employed by any one SBU in SBU dimension is a the "similarity" in an its similar generic strategy a identify way described below. a N-dimension of euclidean strategies. their the Since between distance space which in these the SBUs dimensions is a The more similar are the strategies adopted. several generic strategies in between the SBUs strategies generic distance" which reflects their strategic similarities. the along behavior each strategic dimension, the distance between SBUs indicates strategic dimensions, distance is, unique a Thus, based on the similarity of must have similar strategic dimensions. Placing each is generic strategy to subsequent strategic decisions, the generic strategy of an SBU can be inferred from several strategic can adopting a are "strategic smaller If the there are group of SBUs, there are larger distances different generic strategies, and smaller distances between the SBUs adopting similar generic strategies. Cluster analysis matches the idea inference as described above. of identifying generic strategy by Cluster analysis places each object in an 25 N-dimension euclidean space and then clusters objects into on the distance between objects. the The groups criterion clusters in this study is minimum squared error (MSE). based used to select The MSE method is to select the two clusters to be merged at each stage in such a way as to minimize the mean squared distance between an individual point and the centroid of the cluster to which it will be assigned after the merger has been affected. The dimensions used here to describe each subject are the components of strategy; the difference in the components of strategy between groups is assumed to be an strategies. strategy: indicator Hofer product-market synergy. engaged market, in one component are of difference the Schendel [1978] and advantage, and scope, Since the neglected. suggest resources each synergy between four their generic components deployment, Resource deployment: 1. business in the PIMS data base is component and the product-scope The dimensions of the remaining two components Degree of vertical integration: the ratio of value added to total revenue. B. 2. Process R&D expenses / Revenue. 3. Product R&D expenses/Revenue. 4. Sales force expenses/Revenue. 5. Promotion expenses/Revenue. Competitive advantages of competitive used and their definitions are the following: A. a 6. Newness of plant and equipment: net book value P&E/ Gross book value P&E. 26 Relative product quality: percent product 7. quality superior minus percent product quality inferior. 8. Relative price: percent relative prices vs. competitors. 9. New product% :percent of new product sales to total sales. 10. Relative direct cost percent relative : direct costs per unit vs. competitor. Applying cluster analysis results in to an based industry dimensions these on grouping of SBUs adopting similar generic strategy. a Since the groups are identified based on strategic dimensions, these groups are called "strategic groups" [Porter 1979]. Porter postulates that the If this strategic groups in an industry exhibit performance differences. hypothesis correct, is different performance. proposition either use different generic However, the empirical size , and Schendel proposition, we will examine lead validating studies to this as the only strategic dimension to cluster SBUs[Porter 1979 Stonebraker 1976], or use an model[Hatten will strategies To 1976]. the statistical inappropriate correctly performance validate differences Porter's between the strategic groups identified by cluster analysis. The generic strategies described in the previous section clearly affect these dimensions. A strategy of cost leadership must have relatively low price and two important competitive weapons. costs, 27 The product should be standardized to fit involve less production mass and RS.D vertically may realize their economies of scale. advantage there expenses should be relatively high. Vertical integration may be either high or low. leadership strategy therefore, Consequently, product R&D expenses should product changes. To reduce costs, process be low. methods integrate SBUs adopting backward cost forward to or However, SBUs using the same purchase a strategy exercise their bargaining power to lower their purchasing prices and thus, reduce their may take degree of vertical their of size of Therefore, integration. integration is not solely determined by Finally, the cost the and degree of leadership vertical strategy. cost leadership strategy should lead to a higher market share. a As for the product differentiation strategy, Porter strategy requires quality and high By definition, prices. this strategy depends on the product quality. that The high marketing expenses this strategy should have high product vertical integration is affected by Whether contribution of vertical integration it has a the in the Second, different to limitations of the methodology and the PIMS data base. First, the strategic dimensions used in the present inclusive. to smaller market share. Before discussing the results of our analyses, again, it is necessary of and strategy of "focus" is similar to the strategy of product differentiation, but be aware this "strong marketing abilities" and "product engineering" or "technology leadership", which lead to high R&D expenses. suggests paper are not all the importance of these dimensions to the competition industries should vary. 28 However, no attempt has been . weights made to give some to dimensions to reflect relative their importance Based on 10 strategic dimensions, cluster analysis has been performed for the chemical industry(SIC 28). The main reason for choosing a particular industry as the unit of analysis is to avoid the heterogeneity of reason The behavior. the chemical industry is that its analyzing for firms' sample size is the largest among the 2-digit SIC industries in the PIMS data base. 3. Empirical Results The results presented of Table in cluster the 2. is chosen at of the chemical the of cluster the where level of objects in two of The analysis. mean error square substantial increase resulting from the merger of two the number industry are Five groups of SBUs in the chemical industry were chosen from the dendrogram cluster analysis groups. number of shows a However, the groups in the chemical industry is too small and so are excluded from the discussion. As a result, only three groups are presented in the table. In Table 2, the three major groups exhibit differences across most of the strategic dimensions. SBUs in group one adopt high vertical integration, high R&D, heavy marketing intensity high product quality, high price , low cost strategies. and The "internal consistency" of those strategies can The SBUs in group one focus on high be interpreted in the following way. 29 product quality and high price market. The superior product quality is achieved by high product R&D expenses, new equipment, heavy marketing, or high degree of vertical integration (an important factor in the chemical Because of superior product quality, these SBUs are industry). raise their prices and gain higher profits. from high to High profits result not only but also from low cost which is made possible by high prices, and process R&D expenses expenses and able product new low low new product High sales. process R&D indicate that the SHU exclusively sales focuses on the improvement of the production process of existing products and not new products. This internal consistency between strategic dimensions is the the generic adopted strategy strategy may be called "low-profile" strategy by the SBUs "high-profile" adopted by group in strategy, group 3. completely different strategies from the SBUs in they also have no new product sales. strategy. These three generic strategies. groups group SBUs in group illustrate three 2 group in of This generic 1. opposed as SBUs result 1, to the 3 adopt except that adopt an in between internally consistent Both the high-profile strategy and the low-profile strategy show patterns similar to the product differentiation strategy as described before, but one strategy differentiates itself from others by its high product quality and the other by its low product quality. 30 Table 2 The Strategic Groups in the Chemical Industry Group No. of Obs 1 Group 17 2 Group 3 66 44 MEAN(S.D.) MEAN(S.D.) STRATEGIC DIMENSIONS (STANDARDIZED) MEAN(S.D.) REL QUALITY REL PRICE VERT INTEGRTN PROD R&D/REV PROC R&D/REV SALES FRC/REV ADV& PROMO/REV P&E NEV7NESS REL DIR COST 10.% NEW PRODUCT 1. 2. 3. 4. 5. 6. 7. 8. 9. 0.68(1.45) 1.16(0.19) 1.14(0.20) 1.97(0.61) 1.30(0.46) 0.92(0.78) -0.07(0.08) 0.87(0.65) -1.45(0.19) -0.43(0.0) 0.23(0.97) 0.18(0.90) 0.33(0.82) -0.20(0.56) -0.30(0.55) 0.25(0.97) -0.12(0.25) 0.08(0.80) -0.01(0.46) 0.00(0.62) -0.54(0.38) -0.48(0.67) -0.87(0.67) -0.59(0.44) 0.15(0.24) -0.87(0.39) -0.29(0.02) -0.57(0.38) 0.47(1.25) -0.36(0.22) PERFORMANCE 1. 2. ROS 3. MARKET SHARE ROI 27.46(8.89) 36.05(19.08) 25.41(22.99) 16.98(11.29) 31.66(20.44) 29.05(20.11) 31 10.15(9.98) 24.16(18.40) 28.23(20.18) ) ) Table ) (CONTINUE) 2 The Strategic Groups in the Chemical Industry Group No. of Obs Group 4 4 5 5 STRATEGIC DIMENSIONS (STANDARDIZED) MEAN REL QUALITY REL PRICE VERT INTEGRTN PROD R&D/REV PROC R&D/REV SALES FRC/REV ADV&PROMO/REV P&E NEWNESS REL DIR COST 10.% NEW PRODUCT 1. 2. 3. 4. 5. 6. 7. 8. 9. ( S . D . -0.97(0.60) -2.21(1.15) 0.53(0.39) -0.71(0.06) -1.00(0.00) 0.78(0.36) 5.53(1.04) 0.50(0.71) 1.30(0.17) -0.50(0.42) MEAN ( S . D . 0.07(0.78) -0.51(0.18) -1.10(0.24) 1.65(0.36) -1.00(0.00) 0.44(0.46) -0.15(0.13) 0.38(0.91) -0.17(0.18) 4.47(0.47) PERFORMANCE 1. 2. 3. ROS ROI MARKET SHARE F ( 8.4(0.001) 23.2(0.001) 34.6(0.001) 90.0(0.001) 15.9(0.001) 22.4(0.001) 490(0.001) 9.0(0.001) 20.2(0.001) 128(0.001) F 4.57(2.49) 14.52(4.24) 5.63(2.33) 5.66(1.07) 16.96(2.53) 14.90(3.15) 32 P (P) 11.1(0.001) "2.61(0.038) 1.8(0.113) r' 0.253 0.074 0.052 . Interestingly enough, as observed from Table these 2, three strategic groups show performance differences in terms of return on sales (ROS) and investment return on F-tests (ROI). show that there are significant differences in ROS(at 1% level) and ROI (at 3.8% high degree SBUs in group vertical of integration of asset turnover rates, and thus, there is no ROI between 2 is group and group 1 higher than that proposition Therefore, the significant However, 1 the reduces their differences in But T-test shows that the ROI of group 2. group of level). at 3 significance 5% level (t=2 16 . ) that strategic groups in an industry exhibit performance differences is generally confirmed. Due to the differences technological progress, industries, the way demand different pattern) "internal different between industries. will be across sales, is Total intensity as a (economies market is scale, of structure between constructed should be Thus, the patterns of the generic strategy industries. To the to test this proposition, the machinery industry(SIC 35). R&D intensity as it accounts for less than 0.5 of total excluded from the analysis. and consistency" methodology used above is applied However, process conditions basic in R&D strategic expenses substituted is strategic dimension. dimension used for in the cluster the product The results are presented in R&D Table 3. Based on nine strategic dimensions, six groups were identified four groups objects. are Again, discussed; two groups contain too a but small number of "high profile" and "low profile" generic strategies 33 only are Group found. adopts 1 high profile strategy and shows high degree of a vertical integration, high R&D and marketing intensity and group However, quality. only charges medium price 1 and thus obtains significantly competitors; high , high product relative to its market share (47%). This high profile strategy is different from the high-profile strategy in the chemical Newness industry. and equipment, and relative plant of direct cost are not associated with the rest of strategic dimensions. Group 2 adopts Group strategy. group 2, a group price, low 4 low-profile strategy and group however, 4, shows an Moreover, strategy. inconsistent strategy. its new product relatively high, and its marketing expenses are very low. new products do not have necessary promotion. The inconsistency in poor performance the of SBUs in As Unlike its low sales are result, a enough marketing budget to conduct large a in-between an its direct costs to match is not able to lower quality adopts 3 group strategies 4. results very in Their ROI and ROS are the lowest among the four groups. As far as the performance is industry, SBUs in the concerned, unlike machinery industry adopting SBUs a in the chemical low-profile strategy are as profitable as SBUs adopting a high-profile strategy. Both groups' ROI are 28% and are significantly higher than the group 3's ROI at level and group 4's ROI at a 1% level. 34 a 5% ) Table 3 The Strategic Groups in the Machinery Industry Group of Obs No. 1 Group Group 2 62 32 3 18 Group 4 23 STRATEGIC DIMENSIONS (STANDARDIZED) MEAN(S.D.) REL QUALITY REL PRICE VERT INTEGRTN TOTAL R&D/REV SALES FRC/REV 1.315(0.58) 0.13(0.60) 0.78(0.69) 1.42(1.12) 0.96(1.12) ADVtPROMO/REV -0.07(0.45) P&E NEWNESS -0.30(1.14) REL DIR COST -0.08(0.64) 9.% NEW PRODUCT -0.23(0.44) ^10. TOTAL MKTING/REV13.51(7.06) 1. 2. 3. 4. 5. 6. 7. 8. MEAN(S.D.) -0.35(0.60) -0.10(0.62) 0.09(0.78) -0.53(0.52) -0.22(0.78) -0.47(0.27) -0.16(0.73) -0.55(0.59) -0.24(0.43) 8.68(4.58) MEAN(S.D.) 0.13(0.63) 0.19(0.90) -0.08(0.74) 0.13(0.59) -0.16(0.56) 2.15(1.40) 0.12(0.63) -0.06(0.47) -0.18(0.33) 13.39(4.52) MEAN ( S . D . -1.13(0.40) -0.95(0.43) -1.12(0.94) 0.14(0.80) -0.55(0.26) -0.21(0.27) 0.46(1.29) 0.57(0.93) 0.37(0.87) 6.13(1.65) PERFORMANCE 1. 2. 3. ROS ROI MARKET SHARE ''^Not 13.90(9.42) 28.6(17.0) 46.7(20.6) 11.94(10.55) 28.9(26.3) 29.7(19.5) Standardized 35 4.57(12.0) 16.2(20.4) 21.5(11.3) 3.37(5.14) 8.88(10.5) 14.1(9.61) ) ) Table ) (CONTINUE) 3 The Strategic Groups in the Machinery Industry Group I No. of Obs Group 5 10 6 4 STRATEGIC DIMENSIONS (STANDARDIZED) MEAN ( S.D . REL QUALITY 0.19(0.94) REL PRICE 2.41(0.44) VERT INTEGRTN -0.86(0.59) TOTAL R&D/REV 0.19(0.39) SALES FRC/REV -0.83(0.46) ADV& PROMO/REV -0.35(0.44) P&E NEWNESS 0.05(1.12) REL DIR COST 2.51(0.16) -0.40(0.10) % NEW PRODUCT »^10. TOTAL MKTING/REV4.12(3.47) 1. 2. 3. 4. 5. 6. 7. 8. 9. MEAN ( S . D . 0.05(0.10) -1.02(1.42) 1.12(0.46) 2.83(1.78) 1.35(1.33) 0.09(0.22) 1.33(0.34) -0.35(0.00) 5.00(0.55) 23.5(1.57) PERFORMANCE 1. 2. 3. ^'Not ROS ROI MARKET SHARE F ( 44.4(0.001) 37.9(0.001) 20.0(0.001) 17.5(0.001) 16.2(0.001) 56.3(0.001) 3.57(0.005) 43.7(0.001) 83.1(0.001) 17.6(0.001) F 8.22(2.88) 18.25(8.06) 10.9(4.33) 13.15(2.60) 25.72(6.69) 46.0(22.80) Standardized 36 P (P) 5.11(0.001) 4.00(0.001) 13.6(0.001) IT 0.152 0.123 0.322 In conclusion, identified. strategic four groups machinery the in industry are profile strategy and high-profile strategy are equally Low- profitable and their profitability is higher than that of the strategy the results These worst. strategies inconsistent The strategic group with the middle. confirm proposition the that in performs different strategic groups perform differently. Comparing the results of these two generic strategy industry is process a .critical in operations. because example, For manufacturing Thus, high-profile the industry is slightly different from machinery industry. chemical the that of the of studies, industry the chemical industry, vertical integration is integration vertical an is important strategic decision which is included in the high-profile generic strategy in the SBUs industry. the chemical industry, but not in those in the machinery in importance A discriminant analysis revealing the of vertical the chemical industry has been performed by using the ten integration in strategic dimension as right-hand side variables. is the strategic group of which the SBU vertical integration is the most is The dependent variable member. a degree The of important variable in discriminating SBUs into the strategic groups created by the cluster analysis. The otherwise similar demonstrate that price, generic strategies industries two the quality, R&D intensity, and marketing intensity are usually considered at the same time generic strategy. Depending dimensions to competition the in upon in the a 37 as and form importance particular the of basis of a these strategic industry, vertical integration, relative cost, and other strategic dimensions may be added to this basis. Strategic grouping is actually Many typologies aspect integrated view Snow' s[l979] businesses Rogers[l971] adopting behavior. only one , typology of the SBUs in based categorized businesses However, most of the of SBU's behavior. organization an of and an Burns and Stalker s[ 1961 found two types of organization: place innovation emphasis on Typologies that can provide an can ' their by typologies For example, technological their on industry. an can be found in the management literature. Ansoff[1965] classified leadership. a found be ] organic and studies. Miles in and Burns and Stalker mechanic. Based on the process of adjustment to environmental changes, Miles and Snow identified four generic types of organization: defender, prospector, analyzer and Defenders focus on improving efficiency of existing operations. reactor. Prospectors seek new products to match market are in the middle either ends. the of Reactors adjusting processes. show Miles opportunities. Analyzers continuum with defenders and prospectors at inconsistent and Snow have and a unstable behavior in detailed description of the internal consistency among organizational processes for each generic type of organizations. their study: However, only two strategic dimensions are included in new product sales and costs. The major difference between our strategic group typology and studies is the kind of variables used to cluster SBUs. group typology uses the "content" of a 38 these two The strategic strategy to find a typology, while organizational the other studies use the Despite typology. difference, processes variables findings the are similar aspects. First, all three studies found a continuum, although ones, to categorize existence The SBUs. of a in terms of in two continuum reflects the which at the the chemical to However, dimensions is only a performance good internally industry, strategy also results in poor performance. among strategic the performance. indicate the importance of internal consistency. internal consistency per se does not lead observed in in Second, this study and MS^S's studies same time. found that a set of inconsistent strategies results in poor These results are content or strategic processes. strategy Without internal consistency, strategic dimensions will not move same direction a different existence of internal consistency among strategic dimensions, measured either reach to as was consistent low-profile consistency internal Thus, necessary, but not a sufficient, condition for success. IV. GENERIC STRATEGIES AND THE STAGES OF THE PLC The discussion of the nature of marketing mix to be employed by phase is vast [Kotler, l980;Staudt, Wasson, 1974]. agreement can not be found in the literature, agree that PLC. marketing most This marketing theorists mix should be different in the different stages of PLC seldom is section attempts to derive some hypotheses regarding the generic strategy in each of the PLC summary of PLC Although conclusive However, the overall strategy in each stage of the examined. the stages. It begins with a brief marketing theorists arguments about appropriate marketing mix 39 in different stages. strategy and the in regarding hypotheses stages are postulated. PLC methodology developed some Then, the generic Finally, by employing the the previous section, the generic strategies in the PLC phase are identified and discussed. 1. Introductory Stage In the introductory stage, try its product. the SBU's primary task is to get consumers These early adopters are usually higher-income groups [Smallwood 1973, Kotler 1980]. quality in to Hence, price is not important as winning early adopter approval of the new product. as Promotion expenditures must be high to insure exposure of potential adopters to the At the same time, producers must new product. products to improve their quality. thus high. Since production costs and promotion expenditures are high, require costs involved product Frequent high. the SBU change its production process. result, the SBU has to reduce reduce the their As a result, the production costs are Buzzell [1966] suggests that prices tend to be modifications also modify frequently its in degree changing of vertical production As a integration processes if it to is possible. This process leads to the hypothesis that SBUs in the introductory should adopt a stage high-profile strategy-- high quality, high price, high R&D and marketing intensity, and high new product sales, with vertical integration if possible. 40 a low degree of The number of SBUs in the introductory stage in the PIMS data base is too small to perform meaningful cluster analysis; no statistical results are available for the introductory stage. Growth Stage 2. If the new product successfully goes through the introductory stage, sales will climb substantially. The increase in demand attracts new competitors who will intensify competition and lower the profits maturity stage. in SBU adopt an offensive strategy to acquire market share so that the mitigate the effects of the fierce competition in the maturity stage. is acquire market share (ii) mature the market in justifiable also because stage will be However, is cheaper it (i) mature the growth stage than in the gains. share the this stage, Catry[1974] suggests that an SBU should At offensive strategy its stage, can An to and long enough to let the SBU harvest the Kotler[1980] argues the that market-expanding strategies will be costly, and, thus, SBUs in the growth stage face a tradeoff between high market share and high current profits. This implies that SBUs at the growth stage have two distinct strategies: offensive and defensive. share and An offensive strategy leads to higher market lower profits and a defensive strategy results in lower market share and higher profits. SBUs adopting an offensive strategy may increase their creating product market share by differentiation or by cutting prices and costs or both. SBUs in the growth stage would probably best acquire market share through 41 product differentiation. growth the In there stage, opportunities for SBUs to improve their product quality. is widening and there chances are differentiation, to appeal to different groups. differentiation strategy Therefore, SBUs adopting a similar is to a The buyer group through SBUs, for As many are stated, product high-profile high-profile strategy have better product a strategy. performance than the SBUs adopting a low-profile strategy. Other than acquiring market share, market position deterring by illustrate tactics of substantial economies entry dominant business may Gaskins(1971 entries. deterrence. scale, of a Gaskins In the suggests ) enhance and Spence(1977) industries a its having limiting pricing strategy of lowering prices to the level where additional demand will less than minimum the suggests that a efficient scale should an entry occur. dominant business may keep excess capacity to the be Spence level where entries will not be profitable if the dominant business produces at full capacity after entry occurs. be applied by dominant a SBU However, these two strategies can only industries in which enjoy substantial economies of scale. In sum, in the growth stage, market position. entry or by a major objective is to establish solid A dominant SBU may strengthen its position by deterring acquiring market share. Firms without a dominant position should adopt an offensive, product differentiation strategy. The methodology used in the previous section is again applied to SBUs 42 in Four groups are The results are presented in Table 4. the growth stage. Since the cluster analysis using nine strategic dimensions. chosen from strategic groups should be in the same industry, these groups in the same stage are called "strategic clusters". Because oriented strategy. of Group one shows high new product sales, SBUs in group However, have high R&D intensity and medium marketing intensity. R&D expenses their product quality. As a result, prices are the lowest. while their in on developing new products and not spent are As group expected, etc. low-profile typical as with group Group growth the product quality, price high expenses and high direct cost. It to poor Group stage. 3 and group 4 market 2 low price performance poor for the show significantly better performance than those of the first two groups. on high lead low product quality, strategy, 1. worst the I's ROI,ROS, and market share are the The low-profile strategy also leads to same reason their Since buyers in the growth stage are lowest among the four strategic groups in adopts a 1 improving on their product quality is relatively high income groups, these strategies should performance. product new a Group 3 focuses with very high promotion should be noted that their high direct cost does not erode their profits because their prices are high enough to cover the high cost. In short, differentiation strategy without emphasis on costs. 3, SBUs in strategy. group 4 are cost conscious. They average quality products. of mass also charge They choose medium prices a cost leadership 43 and cost, high for their above This strategy can be described as production of quality product. product In contrast to group They have high market shares, very low direct marketing expenses. typical group 3's strategy is a a strategy Table 4 The Strategic Clusters in the Growth Stage Group No. of Obs 1 22 Group Group 2 72 3 20 Group 4 46 STRATEGIC DIMENSIONS (STANDARDIZED) MEAN(S.D.) REL QUALITY REL PRICE VERT INTEGRTN 4. TOTAL R&D/REV 5. SALES FRC/REV -0.85(0.76) -0.45(0.73) 0.12(0.77) 0.72(0.94) 0.14(0.90) 6. ADV&PROMO/REV 0.36(1.21) 7. P&E NEWNESS 0.69(0.80) 8. REL DIR COST 0.27(0.72) 9. % NEW PRODUCT 1.42(1.71) aO.TAT MKT EXP/REV12.93(5.47) 1. 2. 3. MEAN(S.D.) -0.39(0.82) -0.34(0.70) -0.53(0.95) -0.44(0.45) -0.56(0.57) -0.38(0.64) -0.35(0.91) 0.16(0.61) -0.27(0.50) 6.42(3.98) MEAN{S.D.) MEAN(S.D.) 0.99(0.61) 0.57(0.81) 1.45(1.07) 0.10(0.87) -0.16(0.69) 0.83(0.65) -0.23(0.78) 0.42(1.31) -0.26(0.60) 0.95(0.97) 1.21(1.47) -0.13(0.55) 0.62(0.83) -0.07(0.99) 0.93(1.41) -0.80(0.83) 0.08(0.70) -0.24(0.60) 12.28(7.36) 15.3(6.25) F{P) 32.7(0.01) 27.3(0.01) 25.6(0.01) 14.2(0.01) 38.3(0.01) 19.0(0.01) 10.6(0.01) 23.8(0.01) 25.2(0.01) 31.4(0.01) PERFORMANCE •1. ROS 2. 3. ROI MARKET SHARE 6.30(6.46) 7.42(10.41) 12.88(15.12) 20.9(25.0) 17.35(14.14) 22.7(18.1) PERFORMANCE DIFFERENCES R l.ROS 2. ROI 3. MARKET SHARE 0.169 0.108 0.05 I^OT STANDARDIZED 44 12.62(10.7) 30.1(25.2) 24.5(16.6) 17.2(10.2) 10.6(0.01) 36.3(24.2) 6.26(0.01) 30.5(22.4) 2.75(0.05) , The mass production of quality product strategy enjoys the ROS, highest ROI and market share among the four groups. Since both successful strategies focus on the high quality market, SBUs clear that market. the in growth However, is stage should focus on the high quality with This conclusion is consistent marketing theorists. it the common suggestion by the coexistence of high market share and high profitability illustrates that there no is need for tradeoff a between market share and profits as suggested by Kotler. Finally, F-test shows that ROI, ROS, and market different among the four groups. share significantly are This indicates that strategic clusters also exist on the PLC stage level. 3. The Maturity Stage As more businesses enter the market and as declines, competition become fierce. for improving product differentiation is less. stage is largely price focus on rate At the same time, demand of growth the opportunities quality had been exploited and therefore, product As a result, the competition competition{Levi tt Consequently, the key to profitability SBUs should the in l965,Staudt this stage is the in & maturity Taylor 1976). cost structure. cost reduction strategies such as cost leadership rather than on product differentiation. The intensified competition also makes it costly to acquire market share. 45 Thus, an SBU should adopt defensive strategy in the maturity stage. a The cluster analysis results are presented in Table groups are identified for share, SBUs in the maturity stage and three of the That is, group found to be most advantageous. Group prices. 3 adopts an in-between strategy. strategy leads shows that there maturity stage. the maturity the to is a The mass production of room for product quality low-profile strategy and group performance best still adopts has high market 1 low direct cost, high vertical integration, high and average strategic A strategy of mass production of quality product them will be discussed. is again Five 5. quality products among the three groups. product 2 differentiation in This the Since this strategy is successful in both the growth and stages, an SBU should look at the high product quality market and at the same time, drive costs down so that it charge can an average price to gain market share without sacrificing profits. Comparing these results to those of the SBUs points are noticed. First, in in the growth the growth stage, group 3 stage, two has high direct the high cost, high price and high profits. In the maturity stage, group has the poorest performance. One possible explanation is that cost is not important in cost the growth stage but it is critical in the maturity stage because high direct costs can be offset by high price in the growth 46 ) Table 5 The Strategic Clusters in the Maturity Stage Group No. of Obs Group 1 Group 2 49 33 3 28 STRATEGIC DIMENSIONS (STANDARDIZED) MEAN ( S D . . ) REL QUALITY REL PRICE VERT INTEGRTN TOTAL RScD/REV SALES FRC/REV 1.18(0.84) 0.25(0.98) 0.45(0.88) -0.14(0.54) 0.01(0.91) ADV&PROMO/REV 0.09(0.64) P&E NEWNESS 0.35(0.82) REL DIR COST -0.49(0.64) -0.15(0.60) % NEW PRODUCT aO.TOTL MKTING/REV 8.77(7.16) 1. 2. 3. 4. 5. 6. 7. 8. 9. MEAN ( S . D . ) -0.46(0.69) -0.25(0.68) 0.17(0.84) -0.02(0.76) 0.39(1.16) -0.13(0.46) -0.53(0.83) -0.27(0.70) -0.18(0.50) 9.48(6.13) MEAN ( S . D . -0.62(0.36) -0.45(0.52) -1.06(0.65) -0.30(0.48) -0.47(0.56) -0.27(0.22) 0.49(0.62) 0.30(0.96) 0.06(0.91) 4.86(2.53) PERFORMANCE 1. 2. 3. ROS ROI MARKET SHARE 14.6(7.63) 31.4(15.7) 32.8(18.0) 8.66(10.22) 23.13(26.04) 20.3(14.7) 'Not Standardized 47 3.87(7.12) 12.0(14.7) 19.8(14.4) ) Table (CONTINUE) 5 The Strategic Clusters in the Maturity Stage Group No. of Obs Group 4 4 5 8 STRATEGIC DIMENSIONS (STANDARDIZED) MEAN 1. ( S . D . ) MEAN ( S .D , ) F ( P maturity stage but not in the products quality production of strategy the Second, stage. mass of the maturity stage does incurs only in This may be average, not high, marketing and R&D expenses. due the to fact that these SBUs either are preparing to retreat and are reluctant to invest in and marketing R&D that or they have established dominant positions and have no need for further investment In conclusion, it is that found differentiation still exists and a R&D. product stage, strategy of mass production of quality Both cost and quality are important for products is the most profitable. a and marketing maturity the in in strategy in the maturity stage while cost is not important competitive for quality products in the growth stage. 4. The Decline Stage In the decline stage, an SHU has two basic choices: and prepare to retreat, or (ii) create maturity or If a like situation an innovative cycle-recycle type PLC as described in the first section. an SBU prepares expenses because a accept the trend (i) to the profits SBU the retreat, should already are very any cut low. unnecessary This leads to a low-profile strategy characterized by low marketing and R&D expenses. an SBU wants to fight the decline, strategy by increasing R&D and it If should adopt a new product oriented marketing expenses to stimulate new demand. The cluster results are presented in Table 6. 49 The first three groups target on high quality market. the quality products strategy (high marketing expenses, Group 2 , and .) 1 adopts mass production of direct low share, • a is small, maturity stage, this strategy leads segment with quality new products. extremely to high share), respectively. They Their have that of group two, but and that of other the two new product sales from these SBUs indicate remarkably strategy strategydow market share). poor Since its target market that they are trying to revitalize their declined businesses and they so successful. high ROS), despite the SBU's high market share. 2.5% the marketing expenses are less than The cost, However, unlike its performance focuses on a small segment of the market(low market supplies the groups. market high quality etc in the growth stage and the performance{6% ROI Group can be high ROI interpreted The third group adopts its high marketing profits. 50 and a do ROS, 19% and 42% as a "focus" strategy similar to expenses has reduced its Table 6 The Strategic Clusters in the Decline Stage Group No. of Obs 1 15 Group 2 Group 3 14 5 STRATEGIC DIMENSIONS (STANDARDIZED) MEAN(S.D.) 1. MEAN(S.D.) MEAN(S.D.) Table 6(Cont. The Strategic Clusters in the Decline Stage Group No. of Obs 4 13 Group Group 5 23 6 18 STRATEGIC DIMENSIONS (STANDARDIZED) MEAN(S.D.) MEAN(S.D.) MEAN(S.D.) -0.24(0.53) -0.52(0.47) -0.70(0.66) -0.75(0.35) -0.46(0.28) ADV&PROMO/REV 0.03(1.11) P&E NEWNESS 0.23(0.96) REL DIR COST -0.39(0.66) -0.23(0.70) % NEW PRODUCT ^lO.TOTL MKTING/REV 7.54(3.56) -0.21(0.60) -0.56(0.52) -0.16(0.30) -0.65(0.40) -0.30(0.21) 0.69(1.08) -0.09(1.00) -0.50(0.75) -0.55(0.20) 9.01(2.75) -0.27(0.43) -0.47(0.39) -1.39(0.19) -0.87(0.22) -0.66(0.21) -0.82(0.26) 0.65(0.73) -0.24(0.51) 0.18(0.87) 5.66(3.59) 1. 2. 3. 4. 5. 6. 7. 8. 9. REL QUALITY REL PRICE VERT INTEGRTN TOTAL R&D/REV SALES FRC/REV PERFORMANCE 1. ROS 2. 3. ROI MARKET SHARE F 7.84(0.001) 13.8(0.001) 58.8(0.001) 26.2(0.001) 92.2(0.001) 11.0(0.001) 6.69(0.001) 33.5(0.001) 20.7(0.001) 17.4(0.001) F 3.76(3.46) 14.2(12.5) 19.5(16.3) 4.88(2.44) 20.3(11.0) 24.8(18.9) %ot Standardized 52 2.32(3.98) 6.33(9.57) 12.6(8.33) (p) (P) 9.45(0.001) 9.42(0.001) 2.29(0.053) r' 0.365 0.365 0.123 The remaining three groups strategy is an have varying a low-profile Group strategy. 4's It adopts a low-profile strategy but has verj^ inconsistent one. pr high direct cost and high R£lD expenses. average ROI consistent low-profile strategy. But As a result, it has below V£ Both group and ROS. 5 and group 6 adopt a PI group 5 has lower direct cost and larger market share than group 6. group Thus, OJ 5's performance is better than group 6's performance. P' differences Finally, F-test shows that there are significant in ROS, ROI and market share among the six strategic clusters. In sum, a strategy of mass production superior performance in the decline of quality products Instead, stage. a does lead not to new product oriented strategy focusing on high quality market is the most profitable strategy. V. THE LENGTH OF THE PLC AND GENERIC STRATEGY The length of the PLC is another dimension which characterizes competition in industry. A short competition drives PLC the characteristic influences reflects SBUs to every rapid technological progress and as introduce strategic new products dimension an a result, frequently. This mentioned in the previous sections. First, the frequent product change requires the SBUs to put more effort into and to increase R&D budgets. As for marketing expenses, R&D the short lives of new products force the SBUs to reach their potential customers as soon as possible so that the SBUs can harvest profits from the 53 new product as long as possible. P! Therefore, short PLC SBUs must have higher marketing expenses than long PLC SBUs. introduction also requires SBUs to change their production product T-requenc new process frequently. To reduce switch costs, SBUs have to reduce their degree vertical integration. PLC SBUs Thus, the degree of vertical integration is less for short old products, the quality of new Prices also promotion costs are high. high price. in new As the objective of new products is to replace than for long PLC SBUs. products. should products be Thus, must higher be because high than production, short PLC SBUs have high that of old development, and product quality and Profits should also be high to compensate for the high risk inherent product introduction. In sum, as opposed to SBUs having longer PLC, following expenses, (3) c;osts,{6). ROI of characteristics: . (l).high high product quality, high prices, (7) a R&D (4). short PLC SBUs should expenses high new ,( 2 ) . product high exhibit marketing sales, (5). low degree of vertical integration and (8). , . 54 the high high Table 7 The Strategic Differences Between Short and Long PLC Groups Short PLC No. of Obs Long PLC t values 401 85 STRATEGIC DIMENSIONS 1. 2. 3. 4. 5. 6. 7. MKTING EXP/REV TOTAL R&D/REV REL PRICE REL PROD QUAL % NEW PRODUCT VERT INTGRTN REL DIR COST 8. ROI . MEAN(S.D.) MEAN(S.D.) 8.98(4.58) 1.76(3.00) 105.8(6.16) 31.6(21.6) 27.2(23.5) 42.8(15.9) 100.5(3.31) 9.74(6.95) 2.08(2.22) 103.1(6.53) 26.21(28.2) 8.80(15.2) 54.48(15.96) 102.6(5.86) 12.7(15.5) 19.15(20.9) These hypotheses are tested by using frequency of and changes product criteria to select short PLC SBUs reported that 0.93(not sig) 1.25(not sig) 3.64(0.01) 3.22(0.01) 6.93(0.01) 6.17(0.01) 4.64(0.01) 3.25(0.01) PIMS the values(P) t data Both base. the technological change are used as across industries. The which SBUs they annually or seasonally change their products and that they have experienced major technological change during the last are selected the as short PLC SBUs. years 8 The SBUs that change their product at least longer than one year and have no technological change in the last years are chosen as long PLC SBUs. from the PIMS differences in data base, the After these t-test the groups performed to chosen are examine the strategic dimensions between the two groups. The t-test results are shown in Table 7. except for is two 8 The null hypothesis is that degree of vertical integration, all strategic dimensions 55 . and ROI of short PLC SBUs However, Table are higher than those of PLC long SBUs. shows no significance differences in marketing intensity 7 and R&D expenses between short PLC and long PLC groups. This is probably due to the fact that the length of the PLC is not the only determinant of marketing R&D and For example, SBUs in the industrial goods expenses. industries may have less marketing expenses than SBUs in the consumer and new products goods industries. As expected, relative product quality, relative price significantly higher in the short PLC group. sales are However, ROI and relative direct cost are significantly different between the in the direction opposite One possible explanation the short PLC group is that the ROI for the low ROI in the PIMS base data to the hypotheses. is a groups two measure used in short-term measure(four year average), but the hypothesis regarding ROI is concerned with long-term profitability. Vertical integration acts in the direction as The hypothesized. group with short PLC is significantly less vertically integrated. In conclusion, of vertical it is found that SBUs having short PLCs have integration, product sales, and low ROI. high prices, high Long PLC SBUs act manner CONCLUSION 56 a low degree product quality, high new in a directly opposite The PLC has long been used allocate curve with deviations. in stages the of and demand different should competitive strategies a profitable in growth in the and However, stages. thus In the present paper, stage decline stage. SBUs' it is from each other in many strategy. be different the PLC empirical no Appropriate in the different strategy of mass production of quality has been found that the pattern different are PLC of is suggested that each stage of It competition different the aspects that are crucial in formulating profitable timing to S-shaped determine to evidence directly supports this hypothesis. shown that demand, future Research has confirmed that the PLC do exhibit an some is predict to product has its own distinct behavior aid an new and resources development. as generic stages. It product is the maturity stage, but it is not and Cost is not critical in the growth stage but is critical in the maturity stage. 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