,%SXCH»^^_^^ 3 "& UbkAiilES, V ^ JS ^ Or TBC^ 3\ll i'T'.''. """C* .1AR3 01990 Management m the 1990s Economic Issues in Standardization Joseph Farrell Garth Saloner 90s: 86-023 October, 1985 Sloan WP #1795-86 Department of Economics WP #393 ® Massachusetts Institute of Technology Management in the 1990s Sloan School of Management Massachusetts Institute of Technology J Management in the 1990s is an industry and governmental agency supported research program. Its aim is to develop a better understanding of the managerial issues of the 1990s and how to deal most effectively with them, particularly as these issues revolve around anticipated advances in Information Technology. Assisting the work of the Sloan School working partners in scholars with financial support and as research are: American Express Travel Related Services Company Arthur Young and Company British Petroleum Company, p. I.e. BellSouth Corporation Equipment Corporation Eastman Kodak Company General Motors Corporation International Computers, Ltd. MCI Communications Corporation United States Internal Revenue Service Digital The conclusions or opinions expressed in this paper are those of the author(s) and do not necessarily reflect the opinion of Massachussetts Institute of Technology, Management in the 1990s Research Program, or its sponsoring organizations. ECONOMIC ISSUES IN STANDARDIZATION Joseph Farrell* and Garth Saloner** By Number 393 •GTE Labcratcries , _no., ^0 Sylvar. Ri October 1985 . , Walthan MA 0225^. ••Massachusetts Institute of Technology. Saloner gratefully acknowledges research support froc tne National Science Foundation (grant IST-8510162) 1. Introduction The subject of compatibility and the economics of standards has become very topical in the telecommunications industry since the AT&T divestiture and with the groving importance of international traffic. tion of such new services as standardization activity, deal of and video ISDN and offers Moreover, the introduc- communications demands a opportunities for great good and bad decisions on standards^. Standardization and its problems are not unique to telecommunications. Compatibility may be important even if there is no physical network. For example, one can use nuts and bolts from different manufacturers; same records on different brands of gramophone, to list and so forth. one can play the It is also easy situations in which more compatibility would be useful. travelers find incompatibilities weights and measures, and in lenses from Nikon, and computer is of little a m and Buyers currency. in electrical of Pentax cameras outlets, in cannot buy library of software accumulated for an IBM personal value if its Other examples are cited language International m ov.-ner Berg (1955), decides to buy an Apple computer^. Farrell and Saloner (19£5a,b), Katz and Shapiro (19o5a,b). scale tions, Such benefits from doing demand side. This on the for example: the same as others do create economies of raises a number of important economic ques- 2 Does standardization retard the adoption 1.1 may One reasonably externalities") ("network early adopter of new, fear when that, important, are incompatible no new technology? of superior benefits tlie will user technology, since lose the benefits of market compatibility. Tiius, be to cor.patibility willing will be it to be an reluctant to an industry could get trapped in an inferior technology. A related issue m (R&D) to is order to develop adept a the inceritives to undertake researcli and development better new technology. the market may a superior in\-ention, to develop inventions will be When should 1.2 desirable removes courages also choice 1.3 late, open up markets that may m.ay Who if itself for cur there r.mds the standard be the incentives v.-ho are are else about early set. is Early standardization and thus dov.'n, en- Standardization of interfaces can unable or reasons to the standardization optimal unwilling v.-ait. to compete with Inf crmstic. will flow standard to set. An early be hard to change later. sets the standards? In some industries, standards are set by formal industry groups accord- ing to well-specified procedures. For e.xample, and the that standard to settle technclogy. those for desirable, is the same wait to Hcvever, change fear inadequate. early adoption of the whole syster.E. m than incentive the to fail standard be set? standardization Since more a there are grounds Since CCITT have this rcie. (Of course, m telecommunications, the EZSA different market participants have 3 different amounts of power in the process). leader sets facto de standards. For In example, other industries, it that IBM has standard-setting pov;er in the computer is an industry generally acknowledged industry. In other cases, buyers get together to demand standardization and even specify standards: Hemenway (1975), especially chapter 1.4 see 2. Can standardization have anticompetitive effects? (a) Advantage Size as an Because size confers an advantage in standardization, large firms may have various strategies available that will manipulate the market to their ad- vantage and to their rivals' product preannounce- For example, disadvantage. ments and standard-sv;itching can become competitive tools. There are some grounds for concern (see FTC, pecially design (as distiguished from performance) 19S3) that standards, es- may be quality standards, used to prevent or discourage entry, particularly entry of new technology. (b) Essential Facility Questions VJhat should antitrust policy say about compulsory admission of competi- tors to a network (multiple listing service ervations systems in the airline market)? produce advantages from market share itself, dominance. Exclusion from ket. Likev.'ise delay, or , v;e a m the real estate market, Because or res- network externalities may they may create or extend market network may in practice be exclusion from the mar- can ask v;hether dominant firms have an incentive to bias, sabotage the process of cooperative voluntary standard setting,- whether de facto standards tend to erode, extend or preserve monopoly power. or 4 this In survey we paper, first part of question 4. Question search (Farreli and Saloner, The paper 2 is orgariized technology. petition. In In on the Section Section 5, is as the the subject of some of our current re- follows. In Section Section In we discuss the we and on market's willingness 4, question on 1 1965e). efits and costs of standardization. standardization recent work some to 3, we 2, we discuss some focus on the switch from an benefits and standardization. Section a 6 effects of old to a new effects on market structure and com- consider the incentives to undertake development (R&Z) of new technology in bei:- research and market characterized by com.patibility is a brief conclusion. 2. Benefits and Costs of Standardization We will describe three types of benefit from standardization: cost sav- competitive ings, effects, network and externalities. will We then mention some social costs that are less obvious than the benefits. 2.1 Benefits of Standardization 2.7.7 Cost Savings By allowing greater scale to exploit economies of scale use is a of interchangeable parts, economies (enabling different manufacturers in using a common supplier), and by allowing the standardization reduces production costs. staple of economic history; see for instance Landes (1969, This 1983), Hemen- way (1975)^ Standardization also saves on the costs of learning how to use For instance. Brock (1975) a good. discusses how pressure for standardization of the programming language COBOL increased when machine time became cheaper relative to programmer time, making it less important to design programs that run effi- ciently and more important to make it easier to v>;rite or transfer programs. 2.7.2 Competitive Effects A matter corrjnon vie\: among economists'* is that "plug-compatibility"^ for competition, since there will be competition in overall systems level. We do nor take that view. to entry For at example, the the market for ski case at the There will often be barriers systems level that v;ould not exist consider any does not bindings there might have been competition among incompatible at and the ski components level. boots. Although systems ex ante, incom- patibility destroys competition ex post'. Thus, we should recognize that there may be effects of standardization on competition: 6 When the products of different makers are standardized, • m directly price and performance. Lack of standardization is uct differentiation. If variety is mostly "spurious", erse tastes but merely splits tlie market, a if it represents the different approaciies it is to firms ha\'e compete whether it is better to spare Ofren, or performance them compete o)i of advantage m this industry, cars dc thai'i th.e m an "af termarket" peripheral devices. or replacement fenders for crigmai manufacturer (car m.aker) tary input), it possible source of after-sale profits; is a is notorious that spare parts have car has an a indeed, m much higher prcfit Sometimes such pricing policies are inefficient (for in- . that is anticipated by buyers, tc ccr.r.it it may be prcfitable for to low or reascnahle prices for Standarcizaticn will achle^•e this'. afterparts. • and if (and r.utually beneficial) the seller As well as protecting against exploitation may go bankrupt, or suffer tiieir purchases'. See a a supplier crippling strike, buyers will v;orry about support for instance auto parts industry before the ASME this prctlem,, ronopcly, from e>:-post standardization protects against orphaning. If it is perceived that avoids a because buyers will inefficiently substitute away from the complemen- stance, for or taking the market (because he makes the original fenders). Absent Standardization, the auto zr.c better product design. such item.s (for instance, natural monopoly, a is standard product, a complementary inputs, replacemer.t parts, the m.arket for model) IS margin liave and trying out of not clear whether it Standardization can commit producers to compete • for price on then of prod- then this differentiation is ineffior problem, forir, does not serve div- i.e. cient. If variety is valuable in itself, to a they compete and thus Hemenway's discussion (1975) achieved standardization. enhances competition, since a of the Standardization seller no longer 7 need be seen as both financially secure and committed to the industry in order to sell against these themselves buyers Sometimes product. a problems. insist This on "second-sourcing" equivalent is to protect guaranteeing to (lim- standardization of their selected technology. For instance, in choosing ited) Intel to supply an essential component of the IBM PC, licence its technology to • a second supplier'. Standardization can help in, or help replace, regulation. telecommunications have been tance Conceivably, carriers. some aspects Long-dis- deregulated in the United States (partly) by requiring local telephone companies to interconnect tance IBM insisted that Intel of local \.'ith non-AT&T long-dis- telephone service could also be deregulated if sv;itching protocols v;ere standardized and suitable pro- vision v;ere exchange. made for interconnections betv;een rival part-networks in the local The traditional view of telephone service as a natural monopoly is based on the inefficiency of having duplicate netv;orks. This assumes that competing telephone companies would not have interconnection bility). It is While possible this may be that a requiring (a form of compati- plausible result of unregulated competition^". interconnection would make it unnecessary to regulate other aspects of competition. 2-1.3 Network Externalities Under this heading we group together make a a number of different effects that large "network" of other compatible users desirable. • A product may simply be more valuable to each buyer the more others have the product. Telephojies , of course, are an example. Language is another example: at is more valuable to speak English, across who speak franca the of English, nov see English becoming and indeed we where French and before world, the more other people one corres that the linaua Latin used to be used for international discourse. It • worth learning IS more people have the product. to type on the Dvorak a (It is worth fev people's while, keyboard, A ccT.plementary people have as more of software m.ucl'. cf the computers. The anoti"ier absolute efficiency the netv;ork externalities in- An example of ir.cer.tive example. the m.ore Tnis netv.-ork externality was com.pany willing to buy rr.arket v.-ith m tiie late ccrpetition m.cre from, a seller v:ith other sellers. Tnere is thus their products compatible •• . Katz and Shapiro decision on compatibility when there are costs of making products compatible. Eerc (19££) discusses ity m.akes a 1577. for sellers tc make discuss the provision importance of ready availability of large m.arket share or compatibility a this is success of the Singer sewmc machine All these beriefits make buyers (19£5a) to learn product may be more readily or more cheaply available product is e 1670s. See Chancier, ar. due to is the origir.al product. for personal repair net^'crk for either apparently, ) • behind the more a considerable despite gams: David (19£5a) argues that this volved. product, skill associated \;ith direct, and firms a m.odel m trade cff the com.patibility against this increase in competition. v.-hich gam m compatibilvalue from 2.2 Social Costs of Standardization. The costs of standardization below the possible discuss are from loss less obvious than reduction in variety. the benefits. There possible loss from reduced innovation, which we discuss in Section When tastes differ, ferent tastes ization. v;hen a tradeoff. a served; but by hypothesis there to be There is standardization involves are benefits is We also a 3. We want dif- to standard- considerable literature on the economics of this tradeoff the benefit to standardization is production economies of scale ^^. has been little work on the corresponding problem ization for other reasons, we care about standard- v.-hen economies of scale associ- the demand-side such as There ated with network externalities. In a sim.ple model we (19S5c) that there are two types of users, can ask the following question. Suppose group A and group B, each of whom prefers a different standard. Consider three possible outcomes: both standards could be provided (thus catering to diverse tastes), or only group A's preferred stan- dard could be provided, or only group B's.^^ We show that there is a tendency for too little standardization, optimum is for a two incompatible reverse cannot single standard to exist, it can happen that the but the unique equilibrium is for standards to persist (one for each type of buyer), happen. buyers on the other is patible. in the follov,-ing sense: However, Intuitively, alv.-sys there the externality im.posed by one while the group of negative if the first group chooses to be incom- can be multiple equilibria, and it is possible for compatibility to be an equilibrium even though the optimum is to have incom- patibility and variety. Perhaps in practice this is most likely to be a prob- lem v;hen the need for variety has historically been less important than it be- 10 comes, standardization is the status que. so that buyers, Witli more than two groups of move by one cannot necessarily be simply described as towards "more" a or "less" standardisation; the matter then becomes even more complicated". Excess Inertia and Excess Momentum 3. There can be naive sense, a this is substantial loss com.-non: art (we would not choose froir, being on the wrong standard. many standards are inferior to ther if we were designing afresh). the It state is a In a of the more dif- fir_lt question whetiier the benefit to sv.-itchmg exceeds the transition costs. Suppose ter, that there is a status-quo standard, technology appears on the scene. How v.'ell and a new, possibly bet- does "the market"^* solve tiie probiex of whether to switch, and if so how quickly? In \.'ill net tia". We Ferrell and Salcner s'..'itch (19cSa,b) even though it should. we showed that sometimes We called this effect market the 'excess alsc discussed the opposite phenorr^encn of wrongly abandoning iner- a tech- v.'here there nology, which we called "excess momentum". J. 7 Coordination Problems In movies of the old West, were nc trees another. Even to cowboys who camped for the night which tc tie their horses would often tie the horses to one thoual'i the hcrses as a aroup were free to ao wherever they 11 go far -- whereas they would not wanted, single a horse left free overnight difficulty in coordinating on just where they would move at would. The horses' any instant prevented them from moving effectively. In much the an same and inferior old move to happen it can v;ay, even technology, v;lien industry may get stuck on tliat an all participants might prefer new technology. This happens because the group is "tied together" by a reluctance to sacrifice the benefits of being compatible. The fact that not only horses who have half a this problem is dozen people walk from office than witli a shown v;hene\'er restaurant: to erm.ined order) model a m v.'hich to sv.'itch to a each of a each user has preferences over its ov.-n externalities" assumption: prefer others to make the same choice. (1955a) that, all users if they will all s\:itch erences differ, outcome, group of more progress is far is than slower number of users chooses (in predet- new technology or to stay with the old. Because of network externalities or other benefits "netv;ork a it smaller group. Consider a to of standardization, that choice and others' choices that satisfy v;hatever VJith choice a user makes, it will we showed complete information^' would be better off on the (in the unique we assume new technology, then perfect Nash equilibrium). If their pref- then the early movers have considerable pov;er to determine the because of the bandwagon effect. This result called "the (which we New Hampshire Theorem.", from the timing of political primaries) comes from our user has only one chance to svntch; assaT.pticn that a are Stackelberg leaders. More realistically, v.-hatever thus, makes the early movers a user able to commit itself early to a decision on standards v;ill give it pov/er. However, fectly knov.'n, v;hen v;e and studied allowed for a the model in V7hich fact that preferences eacli user could choose to sv;itch or are not per- 12 we showed that each period, not at prefer the eld teclinology the benefit but none switch. , of the network m would be followed a there can be symmetric excess With incomplete information about externality to others, s\.-itch inertia: all' no user can be sure that it This uncertainty can lead to the new technology. all the users to remain with the status quo even wlien they do all m fact fa- vor s^.'itching, because tliey are unwilling to risk switching v.-ithout being follov;ed. Non-bmdmg communication that possibility, user Thus, tlie and inteiitior.s there be car. the other would be socially excessive reluctance Similarly, "excess eliminates asymmetric problem (if one off if both switched, but standard. established eld actually exacerbates it be much better v.'ould what v;orse off). an but about preferences momentum" is to some- abandon possible: all users may switch, even thougii it v;ould be more efficient not to dc so. Thus It takes a substantial preference for the standard to be nev; ari early adopter; and if there are no early adopters then the standard will never be adopted. cut en a Excess inertia arises lirJc v.-hen not enougii users are keen eiiough to go with the new technoloqv. 3-2 Installed Base Problems I.n the r.cdel ^ust standard is that a ing is more easily ing back etc.). We IS seer, no-..- described, the "switch" is more of c.-.iy a as\'nn£try betv.-een commitment than reversible (by s\:itching later) as an adr.ission (on the cid technology) is "stay": not switch- than is sv.-itchmg (switchv;ill be very displeased, that arise v;hen the installed base'' of error, sketch some considerations a the eld and new customers important. Tne analysis is from, our 19£5b paper. 13 With installed an base externalities are important, it perior that it will. On the v.'ill pay for other hand, that makes adopt it, v.'ill the eld technology, and network if be rare for a new technology to be so su- user to adopt it if he believes that nobody else a if using he believes everyone else from now on will that more attractive and also makes the old standard less it attractive. Technically, that there may v;ell be two different ful- this means filled-expectations equilibria. What happens depends purely on what people exto happen. pect instance ures Naturally, by strategic this encourages manipulation of expectations, forecasting, boasting, exaggeration or of sales for fig- . Although the case of multiple equilibria is common and important, analytical conclusions are more clear cut if there is a the unique equilibriums We can show that there can be a unique equilibrium in which the new technology is ignored but should be adopted, and that equilibrium in which it is adopted The reason for this ternalities. adopters. that each First, Second, adopter affects the value of adept the new technclog-y. Katz and Shapiro there can be a unique should not be. the values of individually may be an installed base but it other cases that each user's affects it it is v.-hen in the the either adoption decision has two exoptions available installed base. too keen or too The to future result is reluctant (19c5b) study the questions that arise when there is also "sponsorship" of one or both technologies, so that sellers may engage in cross-subsidization between early and late users. shov; dard, to ^ that the market outcome may involve standardization on the They "wrong" stan- and may standardize when there should not be standardization. 14 4. Anticompetitive Practices Are anything, if What, anticompetitive theie should be done about them? preliminary analysis on The power </./ smaller the it; does net fir.-r tliese tlie care much firms standardization game. whether the more the industry. If a miay Barrier m.cdel, able tc by able to ignore geous terms m veloped - m a firm is com.patible the large firm, can unilat- Both lEM and AT&T are widely believed advantage is render it valueless by not itself anticompetitive, but it We discuss three belov;. others' buying refusing to adopt it. would be cutting its firm, such behavior; run) that Entry large the position larger firm or an industry outsider develops an imprcve.ment sm.all be to reason is The smaller rivals are compatible with its does open up possible anticom.petitive strategies. ^2 section we report some this tne possibility arises that This ability. this In standardization' to questions. care mucli wiiether erally set standards for have m power with them. Accordingly, to related of siie Size confers large practices but, with important im.provements them.. , own throat net\.'crk In large firm a stand.= rd the m least externalities, or alternatively the it long may be negotiate very advanta- For example. Western Union had a strong bargaining buying telecomm.unications patents before though not ^at , so strong as it thought v.-hen it tne Bell system, \-ias de- turned down an offer of 15 Bell's telephone patent for $100,000. Obviously, this effect tends to maintain market power, potential and actual competition. and reduces the network externality creates a In other words, barrier to entry. This may well be the most important anticompetitive effect from standards. discuss some other Below, we possible effects. ^.3 Predatory Standard Switching If a firm that will suffer from making rivals. Wherever a can set de sv.'itch a in standard, firm can hurt its (if re-entry is difficult) dation facto standards rivals, perceives that its rivals then its way is open to harm its there is the possibility of pre- and of raising rivals' costs (see Salop and Scheffman, 19S3) in any case. Thus is a suppose that firm A unilaterally changes its standard. Because A dominant firm, buyers expect its new standard to be the standard for the future. However, to exit Therefore, firm this may cause the m.arket, has no option but to switch to A's new disruption of B's activities. then A has effected Even if B does not exit, ened^'. B a If B is standard. thereby caused predatory reduction in competition. its competitive position relative zo A may have v.-eak- 16 Product Announcements ii-U m One of the alleged anticompetitive practices named partment against suit IBM v;as "premature" hov/ ticompetitive. One would expect (see Fislier et al., of a such a However, market's practice can be an- 19S3) that an announcement ve showed externalities networl; to sclutic.-. 19c5b paper our iri (see also Katz these views important. are question of whether the necessarily cptir.al that both and to The adopt Shapii-o, pred.^.tcry m the sense ficing short-run profits when It succeeds m reasonable to expect blocked, net present. sc It that is ir. dcmg v.-hen the alsc that the firm, that 19£5b) uiidertakes are potentially reason the inforr.otior. does not necessarily lead to better outcomes. be a announcement of an inferior product would have no effect. an v.'hile misleading if be In ' superior product would be socially beneficial (though detrimental to com- petitors) not Justice De- announcement ^ '.' product standard economic frame-oork, it is hard to see tlie new it enhances its that tlie technology is and so the extra The announcement can the action order to cause the exit or failure of so is a is sacri- rival, future profits, tioreover, it and is installed base is important that future re-entry may usual problem •-•crth m explaining what can be predatory is noting that the standard tests for predation may fail to detect the predation. See cur 15£5b paper. 17 5. Incentives for R&D 5.1 Excess Inertia and R&D Incentives How does the possibility (discussed above) of excess inertia affect the incentives glance, it would seem R&D will be that v;ards for R&D means that part of are v;ill less the development (R&D) of new Even if be adopted firm develops a m the market; than they would be without a tia At better system, this first it that the im.plies excess inertia. This is re- also inefficiency caused by excess inertia is invisible to even the most careful study of inventions not adopted, R&D projects never get technology? influence of excess inertia on incentives for the straightforward. certain that it not and research for started (or pursued) as a since presumably many result of anticipated iner- . However, that argument is based on considering only one potential inno- vation. In return the fact, to any innovation is limited by something better still will come along; and this leads to fication. In simple model^^ we can show that having a minimum successful improvement on existing pected returns helps him. to R&D. Intuitively, The help is later. the time v.'hen substantial modi- higher threshold of technology indeed reduces the ex- barrier therefore a a the harms an innovator discounted, and v;orth less now, and than the harm now. R&D v.'ill fall over time, be especially discouraged v;hen excess inertia is expected to so that the barrier protecting current incumbent technology is higher than that expected to protect anyone who overcomes it. As the the "base" incentive for R&D grows over v.'ill be time, inertia will tend to increase^'. Thus strongest early in the industry history before 18 the standard gets locked taking over may be former m. Also, the best time the time when to introduce new technology seems a further innovation, a to be since the nc installed base. lias 5-2 Network E xternolities and Licensing of Patents In a market with important network externalities, centive to licence pater.ted or sponsored a technology. to keep liis new technology to i'.imself. in\'entor there is an extra innot pay does It it may pay to licence Indeed, at no charge to some buyers withi large volumes but low v.-illmnness For example, cor-.puter for an to pay. makers have been very willing to donate machines to schools and universities. Another example: Xerox licenced its local area netv;ork "Etiiernet" at no cost to other suppliers. become edge, make standard, a and the industry or tiiat is tiie originator will l-.ave sufficiently unccT.petitive satisfactory prcfit a presumably intended to ensure that Etiiernet would It fro.T. its sh-are of , enough of the originator that the market cor.petitix'e a for v.-ill standardized the product An clternati\'e strategy of keeping the technology proprietary was followed earlier though c a s-all dard. On ir. same r.arket by Datapcir.t, proprietary standard right have firm such the less reason as to been beer, a Datapomt had difficulty ether hand, Xerox would have market the of course, difficult for believe it could m.ake the •.-.•hich was unsuccessful. viable alter.-.ative m establishing it nonproprietary strateg-y Datapomt too, since satisfactory profits in for /lerox, as a stan- followed by right have it a Al- had nonproprietary 19 5-3 First Mover Advantage and nnovation I The first firm to introduce an innovation often retains (price premium, or ability to maintain tage others have entered and imitated. competition, as it gives V^iile a a market advan- large market share) tins is in even after some sense bad for static monopoly pov;er to the first mover, (limited) been argued that such first mover ad\-antages may enhance dynamic peterian" competition by providing something akin to or it has "Schum- patent reward for inno- a vation. We can consider how inertia cess m a first mover advantage affects the analysis of ex- 19S5a paper. our advantage encourages innovation. together v;ith less likely to be followed in IS desirable if probability that need net be others follow, others will to new sv;itch a but not follow is if case the The reason is that second mover disadvantage, goes a It that makes technology. critical do not. to his tive, f ollov.'ed. This makes the decision. vantage need not encourage innovation. case without network externalities, part of rivals merely improves tor. ) m perceived A second- This in turn innovation less attrac- and this indirect effect can outweigh the direct effect of advantage, which is to make innovation more attractive. innovating Often, Thus advantage first mover a mover disadvantage makes following an innovator less attractive. reduces the probability of being first mover a the first-mover and they that Thus, a first-mover firsi-mover ad- (Note the contrast with the "standard" which any reluctance to im.itate on the the competitive position of the first innova- 20 6. Conclusion Standaidization m the extremely important is information processing industries. m modern economies, VJhile it lias especially many benefits, it may also have serious social costs. There has been little economic analysis of the policy problems Conclusions reached by traditional economic reasoning, ity and diminislimg returns are generally assumed, when bandv/agon effects, problems are important. v.-indov.'s IS '/ery different There is which netv.'crk other v.'ork, mind, a:-.d we no easy are likely to be misleading opportunity for entry, v.'h.er. predation, R&D, and the have have licencing cf inven- prescription for m.icroeconomic policy identified shov;n and installed base compatibility is important. externalities play an important part. we wluch convex- We have seen that the analysis of sucli staples of in- dustrial orgar.izaticr. as pricing, tions, of m hov: treated ceutiousiv. Furt'ner some certain \:cvV. of the factors standard In this paper that lessons in markets of on the subiect is needed. and in m our should be kept m economics m.ust be 21 Footnotes For (1985). 1. a general discussion of standards in telecommunications, see Berg is sometimes possible to find translation protocols, which, if sufficiently effective, render moot the question of standardization. Such translation, however, is sometimes impossible and is often so difficult that standardization remains important. 2. It Cost reductions may be valued by users or by makers (or both), depending on economists call the incidence of cost savings, which is a matter of market structure. For example, in a perfectly competitive market, all cost savings that reduce marginal costs are passed on to buyers, but cost savings that reduce fixed costs but do not affect marginal costs are not. In imperfectly competitive markets, some cost savings may go to enhance the profits of sellers 3. v;hat . For example, Fisher (1979) v.'rites To the extent that certain boots are associated with certain bindings- -the real competition tal<e5 place between binding-boot combinations- 4. 5. We mean this term in a broad sense, to include not only computers and their peripheral devices, but also cameras and lenses, ski boots and bindings, nuts and bolts, autos and fenders, etcetera. 6. See for instance Farrell, 1985. This raises the question of why sellers might resist standardization, given that it enhances the value of their product and also helps tov/ards an efficient selling system. The ansv;er may lie, as Katz and Shapiro (1985a) suggest, in some sort of costs of standardization. Perhaps more plausibly, as Berg (1985) has suggested, standardization somehow makes competition more direct. Thus firms trade off the incentive to maximize the value of their product against the desire to restrain competition. We are also working on this line of inquiry. 7. If £ seller is large enough, there may be a presumption that someone would take over these support services, but it is typically not the large sellers that suffer from this fear. 8. In markets with a high (or potentially high) degree of vertical integration, moreover, buyers may not v.'ish to be strategically dependent on a supplier v7ho may later become a direct competitor. Sometimes a user may avoid a de facto standard for this reason-, the user fears that the de facto standard setter may exploit his position. Some of the standards decisions of the European community reflect such a concern. For an interesting history of European standards decisions on color television, see Crane (1979). 9. Indeed, some antitrust decisions have suggested that an ovjner of a netmay have an obligation under law (as opposed to regulation) to allow interconnection by competitors, if the network becomes an "essential facility". 10. v7ork 22 which it sometimes is, a seller v,'ould 11. If It IS technically feasible, always wish to have one-way compatibility: his buyers get the advantages of the whole network, while other firms' customers only get the externalities associated with their small networks. A classic case of this is the competition tlie safety razor blades that dominated that led to the strange-shaped holes the market until the seventies. m 12. For example, see Dixit and Stiglitz (1977), or Spence (1976). 13. For a discussion of the possibility of compromising on the Berg (1955). standard, see m tastes over K. For another analysis of standardization witli differences standards, see Berg (19S5). The work of Katz and Shapiro (1955b), and Farrell and Saloner (19S£b), althougli not explicitly about the efficiency-variety tradeoff, can be interpreted in those terms. They analyse the evolution of standards over time v.'hen buyers at different times have different preferences or different opportunities. We focus on what Artl'iur (19S4) has called "non-sponsored" technology. That there is no ov.-ner of the n.'w (or the old) standard who car. subsidize early adopters order to get a new standard rolling. Interesting questions arise (Katz and Shapiro, 19£5b, Hanson, 19=5) if the technology is sponsored, and also if, while the new standard v.-culd not be owned, its early developer v.-ould have a substantial first-mover advantage if it succeeds. (We briefly treat tne question of first-mover advantage below.) 15. IS, m Ic. ers, This term means that eac'r. decisionmaker knows the preferences of all othand everyor.e knov;s that, etc. m 17. Sometimes the installed base \.-ill be physical capital,other cases the human capital invested training on the old system will be more im.portant. The tinpevTiter keyboard case (David, 19£5a) is an interesting intermingling of the two m IS. n related problem (without the dyna-.ics) is the problem, cf uneconom.ic bypass telephone m.arkets. It is v.-idely predicted that, if pricing is constrained by uniformity requirements, bypass will become very popular and will reduce the value cf being on the netv.-ork (here, for cost-sharing reasons) to such an extent that the bj^pess is socially inefficient. Again, an autarchic technology- m.ay reduce the value obtained from a netv.xrk technology; agair. this v.-ould not happen if pricing voere not constrained. m not speculate here on v;hether any particular standard switch is However, Brock (1975) describes the announcement of IBM's System 360 terms that suggest such an interpretation. Honeywell had announced a computer known as the H-200, together with a translator device (called the Liberator) making it compatible with the IBM 1401. This combination competed directly and favorably v.-ith IBK's 1401 machine, v;hich was then the market leader. IBM's System 360, v/hich was announced shortly after Honeywell's announcement, was incompatible v,'ith the 1401 and the H-200, and yet (whether because the 360 was superior, or because of IBIl's reputation as a de facto stan19. We v.'ill predatory. m SJi^dard setter) customers chose to commercial viability of the H-200. wait for the ' — 360, -.. -- thus •"'. destroying 23 the See allegations in California Computer Products Corp. v IBM Corp., 613F. 727 (9th Cir. 1979), Memorex Corp. v. IBM Corp., 636 F. 2d 1188 (9th Cir. 1980), and see also Berkey Photo Co. v. Eastman Kodak Co., 457F. Supp. 404 1093 (1980). (5.D.N.Y. 1978), 603 F. 2d 262 (2d Cir. 1979) and 444 U.S. 20. 2d. IBM's rivals have also complained about insufficient advance notice of Evidently, firms that IBM's changes in its (and de facto industry) standards. depend on following the lead of a de facto standard setter are at a competitive disadvantage if they learn about standard shifts only late in the day. IBM has agreed to announce standard shifts in advance, as a result of an EEC antitrust action. 21. 22. Details available on request. 23. This may account for some "waves of innovation": no sooner does innovation A start to succeed than innovation B pushes it out of the way; in contrast to other industries in which there has been no innovation in many years. It may also account for the tremendous economic growth sometimes observed after wartime destruction of the capital stock. Once a large fraction of the existing stock is destroyed, there is (or can be) a general expectation that new techniques can profitably be put in place. See Shleifer (1985) for a business-cycle model related to this observation. .24 References Arthur, E., "On Competing Technologies and Historical Small Events: The Dynamics of Clioice under Increasing Returns," mimeo, Stanford, 1983 Berg, S., "A Duopoly Model of Technological Externalities and Compatibility Standards," mimeo, University of Florida, 19S5 Brock, C, "Competition, Standards and Self-Regulation in the Computer Industry", in R. Caves and M. Roberts, eds, Regulating the Product: Quality and Variety. Cambridge, HA: Ballinger, 1975. Char.dier, A., The Visible Hand. Cam.bridge : Harvard University Press, 1977. Crane, R., The Politics of International Standards: Color TV War. IJcrvcod, K.J.: Ablex Publishing, 1979. France and the Dascupta. P., and J. Stiglitz, "Exercises in the Economics of Learning by Dcmg," paper presented at the GTE Laboratories Economics Symposium, August 19E5 . David, P., "Ciic and view, 75, 332-23c, May 1955a the Economics of QV;eF.TY , American Economic " Re- David, ?., "Nev Technclogy Diffusion, Public Pclicy and Industrial Competitiveness," Center for Economic Policy Research, Stanford, 46, 19E5b Dixit, A., and J. Stiglitz, "Monopolistic Competition and Optimum Product Diversity," American Economic Reviev; 67, 1977. Farrell, vation' J., "Cc.mpetition and Lock-In," m.imec, GTE Labs, Farrell, J., and G. Salcner, "Standardization, Rand Journal cf Eccncr.ics, Spring 19S5^a) 1SE5. Corpatibility and Inno- , Farrell, J., and G. Salcner, "Installed Base and Compatibility, V.'ith Im.plications for Product Preannouncement " mimeo, GTE Labs and MIT, 19S5(b). , ing. Farrell, J., and G. Salcner, Economics Letters, IrSS^c). 19£5(d) Farrell, J., and in progress 19E5{e) Farrell, J., and progress G. Saloner, "Standardization and Variety," forthcom- Variety," mimeo, Timing of Standardization," m.imeo, "Monopoly and Product , , m G. Saloner, Federal Trade Commission Staff Report," April 1953. "The (FTC), "Standards and Certification: Final 25 Fisher, F., "Diagnosing Monopoly," Quarterly Business, 19, 1979. Review of Economics and Fisher, F., J. HcGowan, and J. Greenwood, Folded, Spindled and Mutilated: Economic Analysis and the IBM Case, Cambridge: MIT Press, 19S3. Hanson, W., "Bandwagons and Orphans: Dynamic Pricing of Competing Technological Systems Subject to Decreasing Costs," mimeo. University of Chicago, 19S5. Katz, M., and C. Shapiro, "Network Externalities, Competitition Compatibility," American Economic Review, 75, 424-440, May 19S5a. v;ork and Katz, M., and C. Shapiro, "Technology Adoption in the Presence of NetExternalities," mimeo, Princeton University, July 1985b Hemenway, D., Industrywide Voluntary Product Standards, Ballinger 1975. Landes, D., The Unbound Prometheus: Present. Cambridge University Press, 1969. Technological Change 1750 to the Landes, D., Revolution in Time. Cambridge: Harvard University Press. Ordover, J., and G. Saloner, T'lT, in progress. "Predation, Monopolization and Antitrust," Salop, S., and D. Scheffman, Review 73, 1983. "Raising Rivals' Costs," American Economic mimeo, Shleifer, A ., Spence A.M., Review 66, 1976. , "Implementation Cycles," mimeo HIT 1985 "Product Differentiation and Welfare," American Economic m^d^ss) 6340 u64 3 T06D DD56ETt.a 1 :-:m:-m?^ms^ ^^^ \8tDue MAY 01 1992 Lib-26-67 MIT 3 LIBRARIES DIJPL TDflQ 1 DD5fl2Tt,a 1