Review 22.02.12 Tara McCarthy Growing Growing the success of Irishoffood & horticulture the success Irish food & horticulture Marketplace International FEBRUARY Growing the success of Irish food & horticulture TH 7 2012 THE BIGGEST EVENT ON THE IRISH FOOD & DRINK CALENDAR Growing the success of Irish food & horticulture Growing the success of Irish food & horticulture Growing the success of Irish food & horticulture Growing the success of Irish food & horticulture Growing the success of Irish food & horticulture Feedback Client Survey – Response of 104 clients Buyer Survey – Response of 127 buyers Media Review Internal Review • Staff Feedback / Learnings loop Growing the success of Irish food & horticulture Client feedback We have received104 surveys (ca 60% return) Overall satisfaction on a rating of 1 to 5 95% giving 4-5 for overall satisfaction • 66% awarding 5/5 for satisfaction Expectation to write new business 100% Growing the success of Irish food & horticulture Client Feedback Original Canvass 88% Markets Day Sept 85% Logistics Seminar 91% Preparing for Sales Success 87% Buyer information 81% Level of Contact 93% Growing the success of Irish food & horticulture Client Feedback Calibre of Buyers met 86% Relevance to your Business 80% Length of time of meetings 94% Sampling Facility 70% Meeting Mgt by Bord Bia 97% Growing the success of Irish food & horticulture Challenges to converting 1. Cost Competitiveness 2. Distribution 3. Payment Protection 4. Currency Fluctuation 5. Accessing Investment Capital 6. Market fit for your product 7. Accessing working capital 8. Resourcing Follow up Growing the success of Irish food & horticulture Buyer survey 127 respondents to date – 25% response rate 97% of buyers gave a 4 or 5 satisfaction score – 80% gave a 5 86% of buyers gave a 4 or 5 on relevance of companies met 76% felt world of insight added value to their visit (55% for trend zone in 2010) 71% felt the supermarket tours added value Growing the success of Irish food & horticulture Knowledge of the Irish Supply base Knowledge of the Irish supply base: • 79% recognise that it has substantially improved as a result of marketplace Irelands efforts in sustainability: • 77% feel that they are now more aware Growing the success of Irish food & horticulture Irish Export Capability Product Suitability 83% (65%) Innovation 51% (59%) Price Competitiveness 20% (19%) Quality accreditations 74% (80%) Professional Sales Presentation77% (73%) Knowledge of your market Growing the success of Irish food & horticulture 40% (27%) Buyer Testimonials “The events dedication to detail makes it easy to focus on the key task of meeting suppliers and identifying future business opportunities” David McMahon Sainsburys “Thought the concept was beneficial and has ticked some boxes for many future ideas. Well done! “ Graeme Warwick- Greene King “A very well organised event that maximised my exposure to the Irish producers in a very short time frame. Time well spent” Sarah Hunt - Morrisons Growing the success of Irish food & horticulture Buyer Testimonials • • • • • „‟I found the event to be very informative and professionally organised. Fantastic offering of suppliers. Brilliant showcase of what is the best of Irish”-Jack Irwin-Tesco” ‟This year‟s organisation was the best I‟ve been to during the last 10 years‟‟ Michael Condette -Valio Vachebleve „‟Well organised, Well prepared, Tight but efficient schedule, Producers were informative, No time wasted‟‟ Frederic Vloeberghs- Pab Benelux „‟Marketplace is unique, professional, efficient and so friendly just like the Irish people in general‟‟Jacques Dutertre- Freshpack “A very well organised and structured event while also giving quality information regarding Sustainability and Market Trends” Ian DayDebono Growing the success of Irish food & horticulture Media Coverage Achieved 14 articles in National Print Media; image and text achieved in all daily papers National Broadcast Coverage achieved including RTE Radio One‟s Morning Ireland, Drivetime, RTE Six One News and Newstalk Breakfast Trade and Regional Coverage to follow Growing the success of Irish food & horticulture Growing the success of Irish food & horticulture Growing the success of Irish food & horticulture Internal Review Check List Tastings Service Buyers Lounge Buyers / Clients “Free” time Innovation Markets Training Company Profiles Buyer Profiles Growing the success of Irish food & horticulture Internal Review Format and timing of next event 2 Days Costs for companies Growing the success of Irish food & horticulture Tracking Progress – Sector Manager View Client List Clients A Client B Client C Client D Buyers list Buyer 1 Buyer 2 Buyer 3 Growing the success of Irish food & horticulture Status Report Follow up Y/N Comment: ____________________ Samples Sent Y/N Date Further Mtg Requested? Y/N Commercials in Progress? Y/N Value of Order Placed €________ €15 MILLION NEW BUSINESS IN 12 MONTHS 520 BUYERS SAFELY HOME (WITH A 90%++ SATISFACTION SCORE) 50% + OF CLIENTS WRITING NEW BUSINESS Growing the success of Irish food & horticulture Marketplace International 2012 Ireland, Partners for Growth Thank You Growing the success of Irish food & horticulture