Quarterly MAC Financial Data Submission Training Public Consulting Group 10/15/2012

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Public Consulting Group
10/15/2012
Quarterly MAC Financial Data
Submission Training
Presented to: West Virginia Association of School Business Officials
Presented by: Public Consulting Group, Inc.
October 18, 2012
www.publicconsultinggroup.com
Outline
•
•
•
•
•
Medicaid and WV Medicaid Administrative Claiming (MAC)
MAC Participation Requirements
Claiming Allowable Costs
Calculating the Claim
Web-Based Reporting System (Medicaid Cost Reporting and
Claiming System—MCRCS)
• Quarterly Financial Submission
• Second Quarter Pilot RMTS Results
• Important Dates and Contact Information
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Medicaid and WV Medicaid
Administrative Claiming
(MAC)
West Virginia ASBO Conference
Schools and Medicaid
•
Schools provide an array of health-related (medical) services in addition to
traditional “educational services” to ensure that students are able to fully
participate in the school environment.
• These direct medical services form the basis for the West Virginia
Department of Health and Human Resources, Bureau for Medical
Services (DHHR/BMS) Medicaid Fee-for-Service (FFS) program.
•
School staff are uniquely positioned to assist in enrollment of eligible
students in Medicaid, to assist them in receiving the medical services and
supporting administrative services they require, and to provide medicallynecessary services .
• These administrative services form the basis for Medicaid
Administrative Claiming (MAC).
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What is the Medicaid Administrative Claiming
Program?
•
The Medicaid Administrative Claiming (MAC) Program offers reimbursement
for the costs of the administrative activities, such as outreach, that support
the DHHR/BMS program.
•
These activities fall into several categories:
•
•
•
•
•
Medicaid Outreach
Facilitating Medicaid Eligibility Determination
Transportation Related to Medicaid Services
Translation Related to Medicaid Services
Program Planning, Policy Development, and Interagency Coordination
Related to Medicaid Services
• Medicaid-Related Training
• Referral, Coordination and Monitoring of Medicaid Services
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Claiming Allowable Costs
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Allowable Costs
•
Only costs incurred by providers are allowable
• Report only those costs associated with specific individuals
participating in the RMTS program (i.e. how much does it cost to
employ each staff person)
•
Allowable Costs
• Salaries
• Benefits
• Materials & Supplies
• Travel & Training
• Contracted Staff Costs
• Dues & Fees
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Allowable Costs
•
Allowable Costs
• Salaries
• Include all costs paid (gross) to the participant including any
additional compensation
• Employee Benefits
• Include all benefits paid to staff. Some examples include
• Dental Insurance
• Health and Accident Insurance
• Life Insurance
• Long-term Disability Insurance
• FICA
• Medicare
• Tuition Reimbursement
• Worker’s Compensation
• Teachers Retirement or Other Retirement Payments
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Allowable Costs
• Materials & Supplies
• Materials & Supplies must be identified as used by the staff for
which they are included
• Materials & Supplies can be identified using a “reasonable
allocation method”
• Some methods include – headcount or FTE
• Please do not include any other costs used by direct medical
service providers to deliver services to each individual student.
Report direct medical other costs when the Medicaid Cost
Report is available for submission in Fall 2013.
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Allowable Costs
• Staff Travel
• Costs for specific staff related to travel for trainings
• Examples include:
• Mileage to trainings
• Conference related travel expenses
•
Staff Professional Dues and Fees
• Report by service the total costs for professional dues and fees
associated with the staff listed in the Quarterly Financial Report.
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Allowable Costs
•
Pending final approval, CMS has requested that costs be reported
using the cash and accrual basis. PCG requires quarterly costs be
submitted using the cash basis method of accounting for quarterly
expenditure reporting and accrual for annual cost reporting.
•
Cost reporting by providers should be consistent with generally
accepted accounting principles (GAAP), which are those principles
approved by the American Institute of Certified Public Accountants
(AICPA).
•
Reported costs in this section should be formatted with two decimal
places and not rounded to the nearest whole dollar.
•
Reported paid hours should be formatted with two decimal places and
not rounded to the nearest whole hour.
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Non-Allowable Costs
•
Non-allowable costs include:
• Federal funds
• The web-based system requires that total costs be reported,
with a separate column for reporting costs paid with Federal
funds. The system calculates the Medicaid-allowable costs.
• State flow-through funds are funds received from the Federal
government by the State of West Virginia and then distributed to
Local Education Agencies (LEA)
• Non-federal funds that have been committed as local match for
other Federal or State funds or programs
• Costs included in the calculation of the Unrestricted Indirect Cost
Rate
• Staff who are paid entirely from this area should not be
included in the staff pool list.
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Calculating the Claim
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Calculating the Claim
•
The main components used to calculate a claim:
• Random Moment Time Study Results (State)
• Quarterly Expenditure Data (District)
• Medicaid Eligibility Rates—MER (District)
• Unrestricted Indirect Cost Rates—ICR (District)
• Federal Financial Participation—FFP (State)
•
The claim is calculated by distributing the allowable costs and
applying the above factors.
•
It is simple addition, subtraction, multiplication, and division.
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Calculating the MAC Claim
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Calculating the Claim through the
Random Moment Time Study (RMTS)
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General Administration Overhead Factor
Calculation
• General Administration Code
• Example Calculation
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•
•
•
•
Code
Codes 1,2, and 3 are Reimbursable
Code 3 is reduced by the MER
Code 4 is Non-reimbursable
Code 5 is the General Admin. Code for this example
MER = 20%
1
8 .6 1 %
T im e S tu d y P e r c e n ta g e
2
3
4
1 0 .2 5 %
9 .4 3 %
5 3 .2 8 %
5
1 8 .4 4 %
T o ta l
100%
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General Administration Overhead Factor
Calculation
Code
1
8 .6 1 %
T im e S tu d y P e r c e n ta g e
2
3
4
1 0 .2 5 %
9 .4 3 %
5 3 .2 8 %
5
1 8 .4 4 %
T o ta l
100%
• Reimbursable %
• Numerator (Sum of Reimbursable Time) =
• Code 1 + Code 2 + (Code 3 X MER)
• 9% + 10% + (9% X 20%) = 20.74%
• Denominator =
• 100% less General Administration
• Note: Non-worked / Non-paid is not included
• Code 1 + Code 2 + Code 3 + Code 4
• 100% - 18.44% = 81.56%
• General Administrative Overhead Factor
• = 21% / 82% = 25.43%
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Calculating the Claim
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Web-Based Reporting System
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Web-based Financial Reporting System
Demonstration
•
•
•
•
•
•
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Accessing the System
Navigating the System
Downloading Reporting Format
Uploading Data
Resolving System Audits
Certifying the Data
Managing Contacts
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Getting Started
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Logging In
•
•
To access the Medicaid Cost Reporting and Claiming System (MCRCS),
open an internet browser and enter: https://costreporting.pcgus.com
The username is the submitted email address. Passwords will be sent to
LEAs via email. Once logged in, the site users will be prompted to reset the
password.
If passwords are forgotten,
simply click on ‘Forgot
Password’ Link and a
correct response to a
security question will
prompt the system to send
a password to the user.
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Dashboard
•
Once logged in, the Dashboard displays. From this page it is possible to
navigate through the screens. Also displayed are important dates, training
information, and resources. Please check this page at every log in.
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Contacts
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System Contact Types
•
The web-based reporting system has three levels of access for LEA staff:
1. District Administrators
• Required to “manage” the LEA’s contacts (or web-based system
users) by adding, deleting, or editing contact information. The
District Level Administrator includes the role of Report Editor and
can add, delete, or edit information in the web-based system. The
District Admin is the only user type that can certify the quarterly
financial submission.
2. Report Editor
• An LEA contact with the role of Report Editor can add, delete, or
edit information in the web-based system.
3. Report Viewer
• An LEA contact with the role of Report Viewer can only view
information in the web-based system and cannot add, delete, or edit
information.
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Managing Contacts
•
Please update contact information after logging in the first time. Select
‘Manage Contacts’ from the menu bar. Select the ‘edit user info for the
district’ link to update contact information.
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Managing Contacts
•
The ‘District Admin’ for the LEA will need to add any users to the system
that require access to submit data or receive related correspondence. To
add users, use the ‘Create New User’ hyperlink located at the top of the
‘Manage Contacts’ section of the application. After all the information has
been entered, click ‘Create User’.
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Managing Contacts
•
The contact types, Report Editor and Report Viewer, will only be able to edit
their own information in the site. Select ‘Manage Contacts’ from the menu
bar. Scroll down until you reach your contact information in the list, select
‘Edit User Info For This District’. Enter the updated information and select
‘Save Changes’.
West Virginia ASBO Conference
Managing Contacts
• Contacts must be entered and maintained by the LEAs.
• LEAs must have at least one District Admin contact type.
• We suggest at least two active contacts to be listed within the
system. This will help the LEA receive future communication on the
Quarterly Financial Submissions for MAC and the yearly Medicaid
Cost Report for School Based Health Services (SBHS).
• Accurate phone numbers and emails will help us provide information
to you.
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Quarterly Financials
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Quarterly Financial Submission
•
•
•
LEAs will submit their financial information on a quarterly basis via the
Medicaid Cost Reporting and Claiming System (MCRCS)
Select the ‘Quarterly Financial Submission’ tab from the Dashboard, the
following menu will appear:
Select Quarterly Payroll Information to begin entering costs
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Quarterly Payroll Information
•
The system has been pre-populated with information from the Random
Moment Time Study (RMTS) staff pool lists:
• First and last name
• Staff employment status
• RMTS job category
• LEA job title
•
Each quarterly submission requires the reporting of payroll costs for staff
listed (or who replaced someone listed) on the staff pool lists for the
applicable period, as well as staff travel/training costs and professional
dues/fees.
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Quarterly Payroll Information
•
•
Contacts can enter financial information directly in the site or download to
an Excel spreadsheet, enter the financial information, and upload.
Screen shot of pre-populated form, description of columns to follow.
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Quarterly Payroll Information
•
Description of fields within the system
• Staff Employment Status: An LEA may edit this field to notate a fulltime, part-time, or contractor employee.
• Job Category: An LEA may not edit this field. If changes are required,
please contact PCG.
• LEA Employee ID: This field is not required and is for the use of the
district. Do not report Social Security numbers in this field.
• LEA Job Title: This field is not required and is for the use of the LEA.
• Payroll Information includes: Paid hours, Full-Time Equivalent,
Salary, Retirement, Social Security, Life insurance, Health insurance,
Other employee insurance, Other employee benefit, Contracted staff
costs, and Compensation federal revenues.
• Federal compensation should be entered in the system as a positive
number, it will be subtracted from the gross total of payroll information to
show a net amount that will be used in the claim
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Importing and Exporting Data
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Importing and Exporting Data
•
To expedite the data submission process, a LEA can organize their data in a
spreadsheet using an application such as Microsoft Excel™, then they can
upload their information in a comma separated values (CSV) file.
•
At the bottom of various pages, including the Quarterly Payroll Information
Page, there are import/export buttons
•
Your first step will be to export the template from the system by clicking
Export. The user will be prompted to click another Export button in order to
export the file as a CSV, which is the only available option. The system will
then ask the user to Open or Save the file. It is suggested that the file be
saved to the desktop so that it can be found easily for upload. Once the
user has saved the template file, please open it in a spreadsheet
application, such as Microsoft Excel™
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Importing and Exporting Data
•
The LEA District Coordinator can now enter in the LEA salary and benefit
information into the spreadsheet. Please do not format any of the cells to
currency or date. For all currency, please enter in decimals only without
currency symbols or commas.
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Importing and Exporting Data
•
Once the editing of the template is complete, save the file in the exact same
format as it was upon exporting it, CSV. Once saved, return to the page for
importing the data and click Browse. Select the CSV file that you have just
updated on the desktop. Notice that the path to the file then displays in the
field to the left of the Browse button. Click Import.
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Importing and Exporting Data
•
If the system detects no errors in the data, it will upload it to the system
immediately. If there are errors, they will be circled in red on the top of the
page. All errors must be corrected before the system will allow further
upload of any data.
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Quarterly Payroll Information
• It is extremely important to make sure the entry for payroll is
accurate from quarter to quarter.
• At the end of the year, the system will add the quarterly payroll
information and summarize the costs for the yearly Medicaid Cost
Report.
• If there are changes that need to be made at the end of the year, the
quarterly MAC claim will also need to be recalculated.
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Quarterly Other Costs
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Quarterly Other Costs
•
•
Other Costs include: travel & training, professional dues & fees, and
materials & supplies. They are entered in a separate sheet as a total rather
than individual items.
Select the ‘Quarterly Other Costs’ link from the Quarterly Financial
Submission menu .
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Quarterly Other Costs
• Service Types
• The eight (8) FFS service categories and MAC Services are listed
(Audiology and Speech-Language Pathology Services; Occupational
Therapy Services; Physical Therapy Services; Psychological Services;
Nursing Services, Personal Care, Care Coordination, and Health Needs
Assessment and Treatment Planning) on MCRCS. These are the
Medicaid service types that can be delivered by the staff listed in the
Quarterly Financial Submission.
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Quarterly Other Costs
•
Quarterly Other Costs Descriptions
• Materials and Supplies/Materials and Supplies Paid with Federal Funds.
• Materials & Supplies must be identified as used by the staff for which
they are included.
• Staff Travel and Training Costs/Staff Travel and Training Costs Paid with
Federal Funds
• Travel associated with performing Medicaid reimbursable activities.
• Additional training for staff associated with performing Medicaid
reimbursable activities.
• Staff Professional Dues and Fees/Staff Professional Dues and Fees
Paid with Federal Funds.
• Memberships with professional organizations.
• Licensure fees.
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Quarterly Other Costs
• The clinician categories where your LEA has staff will be visible on
this page. It is for these groups that LEAs can enter costs.
• Enter the costs as positive numbers.
• Enter any federal funds as positive numbers. The sum of all federal
funds will be subtracted to show a net total.
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Edit Checks
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Quarterly Edit Checks
•
Select the ‘Quarterly Edits link from the Quarterly Financial Submission
menu to view/correct/refute errors
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Edit Checks
•
Edit Checks are items the system identifies as possible errors. In order to
certify the quarterly financial submission, errors need to be corrected or an
explanation as to why it is not an error entered in the system.
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Edit Checks
• There are 3 levels of edit checks in the system
• Level 1: Will not allow you to save the information when entering
directly into the system. An error message will appear,
describing the error and how to correct it.
• Level 2: An edit that is outside what we would expect. The
system will allow an explanation to be entered and saved.
• Level 3: The system will not allow this type of entry in the
system. It must be corrected before certification occurs.
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Common Errors
•
•
•
Once information has been entered, the web-based system analyzes the
reported payroll information and reviews it for common errors. Examples of
common errors include:
• Reporting salaries or contracted compensation in excess of $25,000 for
a quarter.
• Reporting employees benefits in excess of 65% of reported employee
salaries.
• Reporting more federal funding for a staff person than the amount of
reported payroll costs for that staff person.
If a common error is identified, the provider must make necessary revisions
to resolve the issue or provide a written explanation as to why the reported
information is accurate.
PCG will follow-up with each provider if the explanation does not clearly
describe why the costs are higher/lower than expected.
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Certifying Quarterly Financial Submission
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Quarterly Certification
•
Select the ‘Quarterly Certification’ link from the Quarterly Financial
Submission menu to certify costs
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Certifying Quarterly Financial Submission
•
Verify your financial summary information is calculated correctly and click
‘Certify Quarterly Financial Submission’ when complete.
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Certifying Quarterly Financial Submission
•
The status symbol will change from Yellow (in progress) to Green (certified).
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Quarterly Certification
•
Once the edits/reviews have been resolved or explained, the web-based
system generates a quarterly cost report from the reported information.
• The LEA then certifies the quarterly cost report data and if there are no
outstanding errors then it automatically transmits the financial
submission.
• After the quarterly costs have been submitted, the system is locked so
no further changes can be made to that quarterly financial report.
• If changes are required after submission, the LEA District Coordinator
must contact PCG to have the system unlocked. Once the system is
unlocked, the LEA can make the necessary changes, certify the revised
data, and electronically submit the revised financial submission.
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Certification of Public Expenditures Forms
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Certification of Public Expenditures
(CPE) Forms
• After the conclusion of the submission period for the quarter, PCG
will conduct a final review and check of the data.
• Once the final Quality Check is complete, PCG will generate the
CPE forms and send them to the LEAs.
• The LEAs must complete and sign the CPE form and return it to
PCG via the instructions by the due date.
• If the CPE form is not received by the due date, the Quarterly MAC
Claim will not be calculated.
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Second Quarter Pilot
Random Moment Time Study
Results
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RMTS Pilot Results
•
Target Response Rate is 85%
Response Rate
Pilot Q1 (2‐15 to 3‐31) Pilot Q2 (4‐1 to 6‐30)
Direct Service 92.13%
89.25%
Personal Care
78.60%
78.05%
Case Management
83.20%
82.40%
Admin
89.47%
89.25%
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RMTS Pilot Results – Direct Service
Code
1.a
1.b
2.a
2.b
3
4.a
4.b
5.a
5.b
6.a
6.b
7.a
7.b
8.a
8.b 9.a
9.b
10
11
Activity
Non‐Medicaid Outreach Medicaid Outreach Facilitating Non‐Medicaid Eligibility Facilitating Medicaid Eligibility Determination
School Related & Educational Activities
Direct Medical Services – Not Covered as IDEA/IEP Service
Direct Medical Services – Covered as IDEA/IEP Service
Transportation Non‐Medicaid Medicaid Transportation Non‐Medicaid Translation Medicaid Translation
Program Planning, Development and Interagency Coordination Program Planning, Development and Interagency Coordination Non‐Medical/Non‐Medicaid related Training
Medical/Medicaid related Training Referral, Coordination, and Monitoring Non‐Medicaid Services
Referral, Coordination, and Monitoring of Medicaid Services
General Administration
Not Paid/Not Worked
Invalid
Total Moments
Response Rate
Indicator # Moments % Activity % after Reallocation
U
0
0.00%
0.00%
TM/50%
0
0.00%
0.00%
U
0
0.00%
0.00%
TM/50%
0
0.00%
0.00%
U
318
17.47%
20.42%
U
210
11.54%
13.49%
IEP Ratio
698
38.35%
44.83%
U
0
0.00%
0.00%
PM/50%
0
0.00%
0.00%
U
0
0.00%
0.00%
PM/75%
2
0.11%
0.13%
U
1
0.05%
0.06%
PM/50%
6
0.33%
0.39%
U
10
0.55%
0.64%
PM/50%
0
0.00%
0.00%
U
14
0.77%
0.90%
PM/50%
215
11.81%
13.81%
R
263
14.45%
0.00%
U
83
4.56%
5.33%
U
0.00%
0.00%
100.00%
100.00%
1820
91.00%
West Virginia ASBO Conference
RMTS Pilot Results – Personal Care
Code
1.a
1.b
2.a
2.b
3
4.a
4.b
5.a
5.b
6.a
6.b
7.a
7.b
8.a
8.b 9.a
9.b
10
11
Activity
Non‐Medicaid Outreach Medicaid Outreach Facilitating Non‐Medicaid Eligibility Facilitating Medicaid Eligibility Determination
School Related & Educational Activities
Direct Medical Services – Not Covered as IDEA/IEP Service
Direct Medical Services – Covered as IDEA/IEP Service
Transportation Non‐Medicaid Medicaid Transportation Non‐Medicaid Translation Medicaid Translation
Program Planning, Development and Interagency Coordination Program Planning, Development and Interagency Coordination Non‐Medical/Non‐Medicaid related Training
Medical/Medicaid related Training Referral, Coordination, and Monitoring Non‐Medicaid Services
Referral, Coordination, and Monitoring of Medicaid Services
General Administration
Not Paid/Not Worked
Invalid
Total Moments
Response Rate
Indicator # Moments % Activity % after Reallocation
0
0.00%
0.00%
U
0
0.00%
0.00%
TM/50%
0
0.00%
0.00%
U
0
0.00%
0.00%
TM/50%
U
1027
65.79%
75.07%
U
52
3.33%
3.80%
IEP 224
14.35%
16.37%
0
0.00%
0.00%
U
0
0.00%
0.00%
PM/50%
0
0.00%
0.00%
U
0
0.00%
0.00%
PM/75%
0
0.00%
0.00%
U
0
0.00%
0.00%
PM/50%
0
0.00%
0.00%
U
0
0.00%
0.00%
PM/50%
0
0.00%
0.00%
U
PM/50%
11
0.70%
0.80%
R
193
12.36%
0.00%
U
54
3.46%
3.95%
0
0.00%
0.00%
U
100.00%
100.00%
1561
78.05%
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RMTS Pilot Results – Case Management
Code
1.a
1.b
2.a
2.b
3
4.a
4.b
5.a
5.b
6.a
6.b
7.a
7.b
8.a
8.b 9.a
9.b
10
11
Activity
Indicator # Moments
Non‐Medicaid Outreach U
0
Medicaid Outreach TM/50%
0
Facilitating Non‐Medicaid Eligibility U
0
Facilitating Medicaid Eligibility Determination
TM/50%
0
School Related & Educational Activities
U
1215
Direct Medical Services – Not Covered as IDEA/IEP Service
U
19
Direct Medical Services – Covered as IDEA/IEP Service
IEP Ratio
71
Transportation Non‐Medicaid U
0
Medicaid Transportation PM/50%
0
Non‐Medicaid Translation U
0
Medicaid Translation
PM/75%
0
Program Planning, Development and Interagency Coordination U
0
Program Planning, Development and Interagency Coordination PM/50%
0
Non‐Medical/Non‐Medicaid related Training
U
8
Medical/Medicaid related Training PM/50%
5
Referral, Coordination, and Monitoring Non‐Medicaid Services
U
42
Referral, Coordination, and Monitoring of Medicaid Services
PM/50%
31
General Administration
R
212
Not Paid/Not Worked
U
45
Invalid
U
0
Total Moments
Response Rate
% Activity
0.00%
0.00%
0.00%
0.00%
73.73%
1.15%
4.31%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.49%
0.30%
2.55%
1.88%
12.86%
2.73%
0.00%
100.00%
% after Reallocation
0.00%
0.00%
0.00%
0.00%
84.61%
1.32%
4.94%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.56%
0.35%
2.92%
2.16%
0.00%
3.13%
0.00%
100.00%
1648
82.40%
West Virginia ASBO Conference
RMTS Pilot Results – Admin
Code
1.a
1.b
2.a
2.b
3
4.a
4.b
5.a
5.b
6.a
6.b
7.a
7.b
8.a
8.b 9.a
9.b
10
11
Activity
Non‐Medicaid Outreach Medicaid Outreach Facilitating Non‐Medicaid Eligibility Facilitating Medicaid Eligibility Determination
School Related & Educational Activities
Direct Medical Services – Not Covered as IDEA/IEP Service
Direct Medical Services – Covered as IDEA/IEP Service
Transportation Non‐Medicaid Medicaid Transportation Non‐Medicaid Translation Medicaid Translation
Program Planning, Development and Interagency Coordination Program Planning, Development and Interagency Coordination Non‐Medical/Non‐Medicaid related Training
Medical/Medicaid related Training Referral, Coordination, and Monitoring Non‐Medicaid Services
Referral, Coordination, and Monitoring of Medicaid Services
General Administration
Not Paid/Not Worked
Invalid
Total Moments
Response Rate
Indicator # Moments % Activity % after Reallocation
U
0
0.00%
0.00%
TM/50%
0
0.00%
0.00%
U
0
0.00%
0.00%
TM/50%
7
0.39%
0.54%
U
1126
63.08%
87.63%
U
5
0.28%
0.39%
IEP 23
1.29%
1.79%
U
0
0.00%
0.00%
PM/50%
0
0.00%
0.00%
U
1
0.06%
0.08%
PM/75%
1
0.06%
0.08%
U
7
0.39%
0.54%
PM/50%
1
0.06%
0.08%
U
16
0.90%
1.25%
PM/50%
2
0.11%
0.16%
U
4
0.22%
0.31%
PM/50%
55
3.08%
4.28%
R
500
28.01%
0.00%
U
37
2.07%
2.88%
U
0
0.00%
0.00%
100.00%
100.00%
1785
89.25%
West Virginia ASBO Conference
www.publicconsultinggroup.com
32
Public Consulting Group
10/15/2012
Important Dates and
Contact Information
West Virginia ASBO Conference
Important Dates for MAC
• First Quarterly MAC Submission
• Due February 15, 2013
• First Annual Cost Report
• Due December 31, 2013
West Virginia ASBO Conference
www.publicconsultinggroup.com
33
Public Consulting Group
10/15/2012
Contacts
Public Consulting Group
WVSBHS@pcgus.com
1-877-908-1745
Joseph Weber
Kenneth Cheung
Lauren Rodrigues
Katherine Deptula
Leslie Tremberth
Jonathan Fortier
West Virginia ASBO Conference
Public Consulting Group, Inc.
148 State Street, Tenth Floor, Boston, Massachusetts 02109
(617) 426-2026, www.publicconsultinggroup.com
www.publicconsultinggroup.com
34
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