THE CONVERSATION ABOUT RISK STARTS HERE Morning Briefing: Reputation Management Beyond the Obvious June 4, 2014 Reputation has moved to the top of the agenda for many CEOs and boards. What used to be a “nice to have” is now increasingly considered a core asset that needs to be protected and actively managed. Reputational damage can hurt a company in many ways. New (especially user generated) media and increased globalization have only accelerated this trend. In this session we will introduce new approaches to reputation management that add rigor to a notoriously vague and undefined area. We will first discuss effective strategies to management reputational crises and to interact with NGOs, interest groups, and the media. We will then discuss the essential elements for creating a reputation management capability and how to integrate such a capability with business practices and corporate strategy. Breakfast & Networking – 7:15am Program Session – 7:45am This Executive Education event is presented in collaboration with The Risk Institute at The Fisher College of Business; where thought leaders, seasoned professionals, and students of risk come together. We’re constantly engaged in an open, collaborative dialog about risk: its complexity, its relevance across all industries, and its potential as a tool for competitiveness and growth. Guest Speaker Daniel Diermeier is the IBM Distinguished Professor of Regulation and Competitive Practice and Director of the Ford Center for Global Citizenship at the Kellogg School of Management, Professor Diermeier’s teaching and research includes areas such as crisis leadership, reputation management, integrated strategy, and strategic aspects of corporate social responsibility. He has published two books, 40 case studies, and over 80 research articles in academic journals. His most recent book, Reputation Rules: Strategies for Managing Your Company’s Most Valuable Asset, was published in 2011 and has been translated into Japanese and Mandarin. Professor Diermeier has lectured globally on crisis and reputation management, integrated strategy, activists and consumer boycotts, political strategy and regulatory management. Professor Diermeier is a member of the prestigious American Academy of Arts & Sciences and a Guggenheim Fellow and consults for some of the world’s leading institutions such as Abbott, Baxter International, BP, the FBI, Johnson and Johnson, Medtronic, McDonald’s, Shell and many others. Coming Up We look forward to seeing you again this fall when The Executive Education Risk Institute Series resumes. If you are interested in hearing a presentation on a specific risk-related topic, please let us know! Over the summer, The Risk Institute can still be your “go-to” place for conversation about enterprise risk management. Check our website regularly to find updates about fall events, topics covered by The Risk Institute’s new blog series, and other resources currently in development. And be sure to explore Fisher’s Executive Education offering of courses designed to drive your professional growth. Whether you are looking for a program in a core business area or if your company is looking for a custom program designed to fulfill a specific need, Fisher Executive Education has a program for you. Contact The Risk Institute: Denita Strietelmeier, Program Manager The Ohio State University Max M. Fisher College of Business 2100 Neil Avenue Columbus, Ohio 43210 fisher.osu.edu/risk riskinstitute@fisher.osu.edu 614-688-8289 Contact Executive Education: Michelle Norris, Program Manager The Ohio State University Max M. Fisher College of Business 280 W Woodruff Ave Columbus, Ohio 43210 fisher.osu.edu/executive-education norris.83@osu.edu 614-688-8289