Stage 1: Groundwork The Bord Bia Consumer Insights Team partnered with PJ Rigney to help in the creation of a new distillery brand in Drumshanbo, County Leitrim. This case study outlines the journey to build this new brand and how the consumer was integrated into the heart of that process. Stage 2: Building Brands Stage 3: Expression Stage 4: Launch BRANDING WORKBOOK Drumshanbo Distillery: “The Shed Distillery” of PJ Rigney Growing the success of Irish food & horticulture BRANDING WORKBOOK Drumshanbo Distillery: “The Shed Distillery” of PJ Rigney PROJECT BACKGROUND In recent years Pat Rigney has worked on opening a new distillery that will be home to a range of spirits including vodkas, gins and Irish whiskeys developed for export markets. The Consumer Insights Team helped him create the new distillery brand and establish the brand architecture for it. This entailed articulating a compelling and relevant brand strategy for the distillery that would be differentiated and relevant to a defined target audience. A critical part of the process was to ensure that this brand would allow for the creation of a suite of stand-alone spirit brands, which could behave independently, yet clearly be identifiable as coming from the distillery. BUSINESS CHALLENGE CONSUMER ISSUE PJ Rigney had spent the past number of years running his own alcohol distribution business. With a history in creating brands, Pat was keen to build his own stable of brands once more. The establishment of a new distillery created this opportunity again. The consumer challenge was to understand how a new distillery in County Leitrim can best capitalise on the growing demand for Irish whiskey and spirits whilst assuring that its story is authentic, credible and appealing. The challenge was to devise a global distillery brand that could compete on the world stage, whilst having the stand out required to be compelling and relevant in what is a very dynamic category. We needed to ensure that the distillery brand engages with the key target consumer, and understand if PJ Rigney should be part of the brand and its identity. Stage 1: Groundwork Stage 2: Building Brands Stage 3: Expression Stage 4: Launch THE PROCESS The Consumer Insights Team’s role was to work alongside Pat Rigney and take a consumer focused approach to creating his new distillery brand. We worked with him through the Branding Workbook from Stage 1: Groundwork to Stage 4: Launching. HOW DID WE HELP? The core element in the branding process was consumer co-creation. This unique research technique allowed us to work with consumers in co-creation mode; sharing the challenge and having them participate in building the brand idea to create a unique and compelling brand for them. Stage 1: Groundwork: We explored the workings of the category – evaluating the global markets for Irish whiskey, gin and vodka globally - specifically reviewing the key competitive sets and examining consumer behavior in the categories. We then worked closely with the PJ Rigney team to start teasing out how the distillery might be positioned in the market and who the core consumer target might be. Developing a more tangible understanding of the core target audience and the competitive market allowed us to start putting a shape on what consumers might want from the distillery. This facilitated us in the development of unique brand ideas and stories for the distillery. Stage 2: Building brands: To ensure that the consumer was at the heart of the brand development process, we conducted a series of co-creation workshops. This involved working with consumers in a more formative and stimulating way than using traditional focus groups. The consumers worked alongside us to explore each of the created brand ideas and played a more participative role in challenging which elements of each of the stories presented were the most engaging and relevant. WHAT WERE THE INSIGHTS? Throughout the process, the stories evolved and were adapted as we gained a clearer insight as to what held appeal. development of a brand ‘The Shed Distillery’. At the end of the process we had a coherent and compelling story, and were able to build the brand model. The brand model distils down to what the brand stands for, its DNA; and identifies what makes the brand different and how it connects with the target consumer. Stage 3: Expression: The next stage brings the brand to life – it involves taking all the elements learned and translating them into a creative expression. At this stage a design agency was brought into the process, True Story. They were challenged with designing an identity for the distillery which could host a range of independent brands. Stage 4: Launch: Our work was critical to bringing the brand to life for the distillery identity, its brands and the visitor centre design. The Shed Distillery was launched to the public on the 21st of December 2014. The co creation process led to the At the heart of the brand was the need to capture “the magic of experimenting”. We learnt that PJ Rigney could & should be a credible part of the story and central to it – “working hard” to develop and create his recipes in The Shed. His many years dedicated to the drinks industry meant that this was a strong brand truth. The co-creation work informed us of the right cues to dial up for the brand. Pat locating in Drumshanbo, Co. Leitrim facilitated the creation of a naturally authentic, masculine and playful brand, all of which are considered important attributes to the target audience. Critically, The Shed also allows for the creation of a range of spirits each of which can tell their own unique story but can sit nicely in The Shed Distillery. WHAT WAS THE IMPACT ON THE BUSINESS? The first cask of handmade whiskey was distilled at 12:23 on the 21st December 2014 under the winter solstice solar transit. This was the first distillation in Connacht for over a century. 2015 will now see the launch of a number of new gin, whiskey and vodka brands, all coming from the Shed Distillery. Bord Bia’s Branding Workbook This process was developed using best practice techniques detailed in Bord Bia’s Branding Workbook. For more information contact: E-mail: info@bordbia.ie Telephone: (01) 6885155 Growing the success of Irish food & horticulture