UNIVERSITY OF NORTHERN IOWA
STUDENT HEALTH CLINIC
ANNUAL REPORT 2009
Executive Summary:
The Student Health Clinic offers students one-stop health care services that are centrally located on
campus. We strive to make a positive impact in the lives of students. We prepare students to be
responsible for self-care, health awareness and education which are essential in building a healthy
campus.
We have been providing on campus health services to the students for the past 100 years. In 2009, the
Student Health Clinic began a new chapter with staff and services. Five staff members were hired to
replace vacant positions and the Student Health Advisory Committee (SHAC) was re-energized.
Additionally, the Health Clinic website and brochure were redesigned to encompass the services and
health education we provide to students. Lastly, we increased our efforts to educate students and
parents during new student orientation sessions. This was an opportunity to educate how the Student
Health Clinic works to treat but more importantly prevent illness and injuries. We saw high numbers of
participation during the parent sessions at new student orientation as well as the orientation
informational fair.
In 2009, we had a record breaking year; 7,821 unique patients accessed our services for a total of
27,663 visits. The Student Health Clinic staff is committed to the essential role we play in the health and
well-being of UNI students. We understand today's college students and want to assist them in meeting
their needs today to ensure a healthy future.
Student Health Clinic: At-A-Glance
M I S S I O N : To serve the student community by preventing and treating
illness, promoting responsible habits and monitoring the overall
health of the campus.
Goals: 2008-2009
1. Provide orientation for new Student Health Clinic staff.
2. Provide colposcopy services to UNI students.
3. Update Student Health Clinic website.
4. Develop space for Clinic Resource Nurse and Accountant offices.
5. Develop role of resource nurse.
6. Establish Quality Improvement education and process for SHC.
7. Solidify a budget process that emphasizes performance and accountability.
8. Revise SHC mission statement.
Accomplishments and Changes:
Redesign SHC website & services brochure, Patient Satisfaction Survey, Colposcopy Services, PCR-GC
and Chlamydia Testing In-House, Utilization of Iowa Registry Information System.
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Staff:
Director, Physicians (3), Physicians Assistants (2), Psychiatrist (One at six hours per week), Nurses (6),
Pharmacist, Lab Technologist, Medical Receptionist (3), Patient Account Representative, Administrative
Specialist, Accountant, Pharmacy Technician, Student Staff (2).
Services:
Primary Care:
General Medicine, Nursing Services, Preventative Medicine, Mental Health Services, Pharmacy, Laboratory,
Immunization, Travel Medicine, Treatment and Procedures, Health Education.
Medical Support Services:
Appointments, Third Party Insurance Billing, Immunization Compliance, Health Information Management,
Administration:
Student Health Insurance, Student Satisfaction, Accounting & Fiscal Controls, Marketing, Website, Student/Parent
Orientation, Information Technology, Quality Assurance, Accreditation, Staff Development.
Oversight:
Director of University Health Services, Vice-President of Student Affairs, Student Health Advisory Committee
(SHAC), and Board of Regents State of Iowa.
Accreditation:
Accreditation Association for Ambulatory Health Care (AAAHC)
FY09 Student Health Pharmacy
Patien t Prescriptions:
Prescription
Category
Total
Antibiotic
Other Prescriptions
3620
2353
1155
723
469
437
408
368
338
321
268
242
211
198
177
148
116
103
98
95
859
Total Prescriptions
12,707
Unique Pharmacy Patients
3,755
Contraceptive
Antidepressant
Pain Reliever
Glucocorticoid
Anti-Anxiety
Antitussive
ADHD Treatment
Asthma Treatment
Decongestant
Antifungal
Ophthalmic Antibiotic
Topical Anti-Infective
Topical Corticosteroid
Sedative
Intranasal Corticosteroid
Proton Pump Inhibitor
Muscle Relaxer
Antihistamine/Decongestant
Anti-Infective
FY09 Student Health Cl inic
Patien t Diagnosis:
Patient Diagnosis by Group
Preventative Health (Immunizations,
Physicals, & Health Education)
Disease or Disorder of Respiratory System
Symptoms & Signs
Mental Health (Psychiatry and Family
Practice Diagnoses)
Disease or Disorder of Female Genitourinary
System
Disease or Disorder of Skin
Disease or Disorder of Nervous and Sense
Systems
Infectious Diseases
Disease or Disorder of Musculoskeletal
System
Injuries
Disease or Disorder of Digestive System
Disease or Disorder of Male Genitourinary
System
Other Ungrouped Diagnosis
Disease or Disorder of Endocrine, Immune,
Metabolic Systems
Disease or Disorder of Blood
Neoplasm (Lesion or Growth)
Disease or Disorder of Circulatory System
Disease or Disorder of Breast
Congenital Anomalies
Count
Grand Total
27,663
7,587
6,866
3,132
1,880
1,513
1,341
1,257
1,024
773
706
380
348
235
199
145
140
82
48
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FY09 Student Health I nsurance Pl an
(SHI P):
SHIP Plan Type
Participants
SHIP-Domestic
545
SHIP-International
271
SHIP-Camp Adventure
SHIP-Continuation
(Graduated UNI Students)
165
Transaction Type
Exam-Office Visit
136
SHIP-Athlete
71
Dental Only
53
Total Enrollment
FY09 Student Health Cl inic Service
Summary:
Total Count
12,241
Lab
6,901
Immunizations/Vaccinations
5,092
Nurse Visit
3,807
Injection (Allergy, Antibiotic and Pain
Medications)
Treatment (Suturing, Colposcopy, Lesion
Removal)
Physical Preventative Exam
1,241
FY09 Student Health Cl inic Service Fees:
1,097
476
468
Medical Supplies (Splint, Crutches, etc.)
317
Mental Health (Psychiatry)
273
Total Transactions:
30,672
Service Fees
Count
Amount
Total Charges
Insurance Claims Filed
Insurance Adjustments (Contractual
Agreements)
Insurance Payments and Non-Insurance
Payments
6,788
$225,749
Total Visits
27,663
Unique Patients
7,821
2,680
($24,351)
7,786
$392,421
$393,231
Financial Statement
Fiscal Year ending June 30, 2009
Fee Rate Per Semester
$ 81
Revenue
Revenue
Student Fees
Clinic Service Fees
398,117
Pharmaceutical Charges
331,077
Counseling Center General Funds
261,438
Interest Income
68,130
Total Revenue
Pharmacy
Charges
10%
2,287,602
$3,346,363
Counseling
Center GEF
8%
Interest
Income
2%
Clinic Service
Fees
12%
Operating Expenses
Student Health Clinic Salaries
1,233,467
Student Health Clinic Wages
289,639
Student Health Clinic Student Wages
12,290
Counseling Center Salaries
455,402
Counseling Center Wages
127,501
Health Education Salaries
55,689
Counseling Center Operating Cost
23,840
Pharmacy Items for Resale
227,258
Medical Supplies
104,160
Equipment
75,662
Duties, Licenses & Maintenance Fees
54,683
Professional Service
47,591
Utilities
40,183
Other Current Expenses
46,484
Total Operating Expenses
$ 2,793,847
Mandatory Transfers
To Debt Service
281,024
To Repair Replacement Reserves
271,492
Total Expenses
$3,346,363
Expenses
:
Pharmacy
Items
8%
Medical
Supplies &
Equipment
6%
Maintenance
& Service
5%
Other
Expenses
3%
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