Dental Content Report May 2013 Produced By The NHS Choices Reporting Team CH.NHSChoices-Reporting@nhs.net NHS Choices Policy Report Dental Dashboard Page 1 Tag cloud showing top dental related searches Overall Choices Site Visits 35.0M 28.7M 30.0M 25.0M 20.0M 15.9M 15.0M 10.0M 5.0M 0.0 Dental Page Visits 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 Overall Site Visits Dental Page Visits % of NHS Choices Traffic made up by Dental content May-12 15.9M 787959 4.96% Jun-12 15.6M 755136 4.84% Jul-12 16.0M 774233 4.83% Aug-12 16.0M 794493 4.98% Sep-12 16.4M 814098 4.97% Oct-12 19.8M 927438 4.70% Nov-12 19.8M 914171 4.62% Dec-12 19.3M 736738 3.82% Jan-13 27.3M 1129743 4.14% Feb-13 24.5M 1035876 4.22% Mar-13 27.2M 1129801 4.16% Apr-13 27.9M 1207509 4.32% May-13 28.7M 1190110 4.15% From May 2012 to May 2013 dental -related visits have increased by 51%. In May 2013 the percentage of NHS Choices traffic made up by visits to dental content was 4.15%. The first noteworthy spike in traffic happened in October 2012, when visits went up 14% from the previous month, although it should be noted that overall NHS Choices visits were up significantly over the same period too. In January 2013 visits passed the one million mark, where they have remained to date. Peak visits were recorded during March 2013 where they reached 1,129,801. This coincided with an 8% rise in visits to the dental costs page, which perhaps suggests visitors were investigating dental charges ahead of the price increases which took effect on the 1st April 2013. The most popular area for dental-related visits to NHS Choices is to the services area of the site, which accounts for 31.4% of site traffic. The other major area of the site responsible for dental visits is treatments and conditions which gets the marginally less at 30.6%. Other popular sections include news and others which includes the high level information about NHS dental services and costs, live well and common health questions (CHQs). NHS Choices Policy Report Dental Dashboard Page 2 Breakdown of Visitor Traffic to Dental Related Content 0.0% CHQ Websites Receiving Traffic From Dental Search Terms 0.0% 0.0% Livewell Google Maps UK 17.1% 8.0% Planner SimplyHealth 12.5% NHS Careers Services 0.0% Tools Wikipedia 0.0% 0.4% Treatments and Conditions YouTube General Dental Council Video Dental Protection Carers Direct Indeed UK 30.6% News and Others Yahoo! UK & Ireland Campaign NHS Choices NHS England 31.4% 0% 5% Change4Life 10% 15% 20% 6% 8% % Of Traffic 0.0% Breakdown of Visitor Traffic to Dental Related Content by Month = Top Dental Search Terms 1.40M dental charges 1.20M dental implants cost 1.0M dental nurse 800K dental protection 600K general dental council 400K dental insurance 200K dental dam dental care 0 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 CHQ Livewell Planner Services Tools Treatments and Conditions Video Carers Direct News and Others Campaign NHS England Change4Life May-13 dental implants nhs dental charges 0% 2% 4% % of Searches NHS Choices Policy Report Dental Dashboard Page 3 Change in Popular Search Terms Within the Dental Policy Area Change in Popular Search Terms Within the Dental Policy Area dental directory dental nurse dental crown dental nurse jobs dental dam dental insurance general dental council dental protection dental care dental implants dental nurse jobs oasis dental care dental charges free dental treatment idh dental blueapple dental dental hygienist nhs dental charges dental hygienist jobs british dental associati on smiles dental smile dental cosmetic dental treatment dental veneers cigna dental nhs dental pri ce list dental crown nhs dental charges over 60 0.0% dental dam dental care -2% 0% 2% 4% 6% 2.0% 4.0% 6.0% 8.0% % Of Searches % Change The above chart shows the search terms within the portfolio with the highest % change of search term clicks (against the total search term clicks in the portfolio) between the two 4 week reporting periods. The above chart shows the top 10 search terms (within the portfolio) that NHS Choices received no search term clicks from (all the traffic went elsewhere), the terms are ranked by the clicks for that particular term as a % of the total search term clicks in the portfolio. It can be used as an indication of potential traffic that could have been generated.