NC EDUCATION CLOUD The primary objective of the NC Education Cloud (NCEdCloud) is to provide a world-class IT infrastructure as a foundational component of the NC education enterprise. Moreover, the NCEdCloud will provide for: Equity of access to server and storage resources; Efficient scaling according to aggregate NC K-12 usage requirements; Consistently high availability, reliability and performance; A common infrastructure platform to support emerging instructional systems; Sustainable and predictable operational model. As such the NCEdCloud will facilitate migration from LEA-hosted server infrastructure to provider-hosted application and infrastructure services. Through a dedicated statewide support model that addresses procurement, management and shared learning infrastructure services we convert from a decades-old inequitable and locally constrained technology support environment to a contemporary and consistent education enterprise solution. The NC Education Cloud project team bases its work plan on collaboration and planning methodology proven out in the School Connectivity Initiative (SCI). The team conducted site surveys and interviews with all 115 North Carolina Local Education Agencies (LEAs) and 9 Charter Schools, interviewed representatives from states that have adopted cloud services in state level deployments, discussed E-rate consortium possibilities with peer state and FCC leaders, and conducted live request for information sessions with dozens of private sector service providers and vendors. Based on the findings of the site survey and interview process, the NCEdCloud team defined five strategies that address LEA requirements, deficiencies and future instructional plans - namely: 1. 2. 3. 4. 5. Transition LEA infrastructure to a cloud-centric IT Enterprise service model; Deploy an NC shared learning infrastructure supporting identity, data, and content integration; Modernize statewide business operations systems; Form a dedicated NCEdCloud support organization and support network; Initiate a digital inclusion model to address anywhere any time access to the shared learning infrastructure platform. The projects supporting these strategies emphasize procuring services, raising the bar on reliability, 24x7 access, fewer providers, more competition, avoiding custom integration, and adopting standards. MCNC content filtering and managed firewall services are early examples of services that facilitate transitioning LEA infrastructure to cloud-centric models. An RFP supporting AS/400 hosting focuses on the infrastructure and support for LEA business applications – addressing a transition to a cloud service model while also modernizing finance and HR systems. Data integration and Identity and access management (IAM) projects provide services that automate the creation of user accounts and integration of accounts and LEA data with emerging cloud-based applications and services. A project to extend the Community College System’s NC Learning Object Repository (LOR) <http://explorethelor.org/> provides services that enable the sharing of standards-aligned content across the state. The shared learning infrastructure services represented by the LOR, data integration, and identity management are backbone services that will support LEA and NCDPI integration with the emerging NC instructional improvement system (IIS), with the developing Smarter Balance Assessment Consortium (SBAC) computer adaptive assessment system, and with like emerging instructional tools. Within each of these projects we address governance, workflow, and operational supports required for sustainability beyond 2014 and the end of RttT funding. The following table summarizes the core projects that comprise the NCEdCloud work. Project status possibilities are plan, design, RFP, deploy, and operational. Target in-service specifies the target quarter that a service will be in a production operational state – that is, the service will be reliable and supported. In general, most all service procurement will happen by the end of first quarter 2013 and all services will be operational by first quarter 2014. Project Owner Identity and Access Management service Friday Institute MCNC Desktop Virtualization – remote hosted desktops and remote virtual applications Mobile device management (MDM) MCNC AMTR 3.0 – automated collection and reporting for IT assets Learning Management System (LMS) procurement and provisioning. Friday Institute Friday Institute/ NCDPI MCNC Establish a convenience contract for Hosted IP Telephony Data Integration managed service Email/Collaboration Friday Institute MCNC Status RFP – RFP exiting NCDPI review. Plan – Feasibility study – relationship to online assessment. Design – RFI/RFP definition. Q3 2013 Design – RFP development – target release Q3 2012. RFP – Reviewing IIS vendor responses. Q2 2013 Design – Market study. Target RFP Q2 2012. RFP – RFP entering NCDPI review. Operational – 60 LEAs and Charters migrated 6 scheduled for 2Q 2012. Developing admin training. Design – Procurement of Equella licenses and maintenance with CCS. Design – Developing a reference architecture and RFI. Target RFP Q3 2012. Q4 2012 Learning Object Repository (LOR) – Extend NCLOR to support K12 IIS and LMS integration Performance monitoring/ management – extend network management functionality to collect and analyze data about user application availability and performance Friday Institute Sustainable managed wireless infrastructure AS/400 (i-Series) Managed Hosting MCNC Plan – Feasibility study. Friday Institute RFP – RFP award review at NCITS. MCNC Resources: http://it.ncwiseowl.org/resources/RTTT_Cloud/ http://cloud.fi.ncsu.edu/ mailto://cloudhelp@ncsu.edu 2 Target In-Service Q4 2013 Q4 2012 Q2 2013 Q2 2013 Available Q2 2013 Q1 2013 TBD Q4 2012