Lawrence W. Inks, Ph.D.
4968 Cascade Drive
Powell, OH 43065
740-881-9682 (home)
614-292-4591 (work)
E-Mail: inks.3@osu.edu
Education
The Ohio State University, Columbus, Ohio
Ph.D., Industrial/Organizational Psychology, 1992
Dissertation Title: "An Interactionist Perspective on Work Value Change"
M.A., Industrial/Organizational Psychology, 1986
Minor: Cognitive Engineering
Purdue University, West Lafayette, Indiana
B.A., Psychology, 1983
University Experience
The Ohio State University (Fisher College of Business), Columbus, Ohio
Clinical Associate Professor, Department of Management and Human Resources (9/05Present)
Courses: Organizational Behavior and Human Resources (undergraduate), Organizational
Behavior and Team Effectiveness (core full-time MBA, core MHRM/other graduate),
Talent Management (graduate), Research Methods (graduate), Strategic Staffing
(undergraduate), Talent Management (undergraduate).
 Received Ohio State University Alumni Award for Distinguished Teaching (2015)
 Nominated for Sphinx/Mortar Board Recognition (2013, 2006, 2005)
 Received Fisher Distinguished Undergraduate Teaching Award (2014, 2007)
 Received Fisher “Pace Setter” Award for Undergraduate Teaching Excellence (2009)
 Faculty Advisor to Fisher Graduate Student Association and Fisher Veterans Association.
Wichita State University (Barton School of Business), Wichita, Kansas
Assistant Professor, Management Department (1996-1999)
Courses: Business Analysis and Decision Making (Graduate level and EMBA program),
Organizational Development (Graduate), Organizational Structure and Design
(Undergraduate/Graduate), Organizational Behavior (Undergraduate).
 Received Barton School of Business “Instructor of the Year” Award (1998)
 Awarded W. Frank Barton School of Business Research Grant (1998)
 Nominated for Board of Trustees Excellence in Teaching Award (1998)
Visiting Professor, Barton School of Business, (1995-1996)
Courses: Business Analysis and Decision Making (Graduate level), Organizational
Structure and Design (Undergraduate/Graduate).
 Received Barton Business School’s Teaching Professor of the Year award for 1997-1998
 Led Recruitment Task Force to increase recruitment/placement of Barton School graduates
 Served on development team and faculty for Executive MBA program
The Ohio State University, Columbus, Ohio
Graduate Teaching Coordinator, Department of Psychology, (1987-1988).
Supervised 35 Introductory Psychology graduate teaching associates. Developed instructional
and testing materials for Introductory Psychology course (approximately 4000 students during
an academic year). Taught Introductory Psychology to sections of approximately 50 students.
Instructor, Department of Psychology, (1986-1987).
Taught Introductory Psychology to sections of approximately 50 students.
Research Assistant, National Center for Research in Vocational Education, (1984-1986).
Business Experience
Cardinal Health, Columbus, Ohio
Vice President, Organization and Leadership Development (3/01-9/05).
Enterprise-wide responsibility for leading organization and leadership development initiatives
and strategy across Cardinal Health (approx. $70 billion revenues, 57,000 employees, Fortune
#17). Major strategic accountability areas included Leadership Planning (e.g., organizationwide human resource planning, talent review/management, individual career planning),
Leadership Selection/Assessment (e.g., selection systems, 360 feedback, performance
management systems, survey research) and Leadership Development (e.g., executive
development, web-based learning systems, "traditional" training program, etc.). Examples of
results include:
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Developed and implemented organization-wide Human Resource Planning (HRP) system
Developed web-based 360 feedback system tailored to specific organization competencies
Refined and rolled out organization-wide performance management system and tools
Created and implemented organization-wide talent review process
Implemented cross-Cardinal engagement survey and related action planning initiatives
Developed and executed senior leadership team selection program
Refined and rolled out improved web-based resource (Cardinal Health University)
Revised/implemented executive development program (Cardinal Leadership Forum)
Led process for staffing senior leadership team positions with high-potential individuals
Provided internal consulting expertise regarding organization development and change
Honeywell, Inc. (formerly AlliedSignal, Inc.), Richmond, Virginia
Director, Organization and Leadership Development, (7/99-12/00).
Responsible for leading organization and leadership development initiatives at Honeywell’s
Performance Polymers and Chemicals division (approx. $3.3 revenues, 10,000 employees).
Accountabilities included ongoing development and execution of organization-wide human
resource planning processes and performance management systems (including 360 feedback
systems), large-scale organization change, talent management and career development for
high-potential employees, succession planning, and executive staffing. Also served on
Honeywell leadership councils, including Organization Development, Learning, and Staffing.
PepsiCo, Inc. (Pizza Hut Division), Wichita, Kansas
Director, Organization and Management Development, (3/94-6/95).
Responsible for leading all organization/management development initiatives at PepsiCo’s
Pizza Hut division (approx. $4 billion company, 5500 units and 135,000 employees).
Accountabilities included ongoing development and execution of organization-wide human
resource planning processes, executive assessment, selection and development, change
management and organizational restructuring, development and execution of performance
management systems (including 360 feedback measures), and strategic human resources
research. Directly supervised 4 team members (including 2 Ph.D.s).
Director, Management Development and Training, International Division, (3/93-3/94).
Responsible for providing leadership and coordination to all organization/management
development initiatives within Pizza Hut International (approx. 2000 units in 70 countries; 60,000
employees). Primary accountabilities included refinement and execution of Human Resource
Planning process outside the U.S., providing expertise and coordination to worldwide training
and development efforts, assessment and developmental action planning for senior managers,
strategic human resources research, and acting as liaison between country-level HR directors.
Director, Field Employee Relations, (2/92-3/93).
Human Resource generalist position reporting to SVP, Human Resources. Responsibilities
included acting as liaison between field Human Resource directors and Home Office (SVP HR,
SVP Legal, etc.), providing leadership to company-wide grievance process (across
approximately 5000 units and 120,000 employees), ensuring field compliance with Americans
With Disabilities Act (ADA), creating action plans and supervising development of high potential
general managers, and internal consulting.
Manager, Management Development and Training, (9/88-2/92).
Reporting to Director, Management Development, was responsible for development and
implementation of various HR tools and systems, Human Resource Planning, management/
executive assessment, internal consulting and strategic research. In addition, developed and/or
facilitated approximately 30 training programs in areas such as leadership, project
management, strategic management, and planning.
Publications
Claycomb, Cindy, Cyndy Lengnick-Hall, and Lawrence Inks (2001), "The Customer as
a Productive Resource: A Pilot Study and Strategic Implications," Journal of Business
Strategies, 18 (1, Spring), 47-69.
Lengnick-Hall, Cynthia, Cindy Claycomb, and Lawrence Inks (2000), "From Recipient to
Contributor: Examining Customer Roles and Experienced Outcomes," European Journal
of Marketing, 34:3, 359-383.
Porter, Stephen, and Lawrence Inks (2000), "Cognitive Complexity and Salesperson
Adaptability: An Exploratory Investigation," Journal of Personal Selling and Sales
Management, 20:2, 15-21.
Klimoski, Richard, and Lawrence Inks (1990), "Accountability Forces in Performance
Appraisal," Organizational Behavior and Human Decision Processes, 45, 194-208.
Inks, Lawrence (1985), "What Managers Should Know About Hiring Dislocated Workers,"
Supervisory Management, 30, 28-31.
Presentations and Other Publications
Latham, Van, Lawrence Inks, Pete Leddy, Allan Church, Kate Suckow, Angelo Dilessio
and Jonathon Canger (2003), "Employment Branding: Current Initiatives and Perspectives."
Symposium presented at the 2003 Society of Industrial/Organizational Psychologists Annual
Conference, Orlando, Florida, April.
Inks, Lawrence, Irwin Goldstein, William Mobley, William Howell, Ron Downey and Scott
Martin, (1997), "Non-Traditional Career Paths in Industrial/Organizational Psychology."
Panel discussion presented at the 1997 Society of Industrial/Organizational Psychologists
Annual Conference, St. Louis, Missouri, April.
Billings, Bob, Bob Boldt, Ron Downey, Lawrence Inks, and Bob Strickland (1996). "Human
Subject Issues in Field Research." Panel discussion presented at the 1996 Society of
Industrial/Organizational Psychologists Annual Conference, San Diego, California, April.
Farr, James, Paula Caligiuri, Linda Stroh, Lawrence Inks, John Fulkerson and Val Arnold
(1994), "Gaining a Global Perspective: Human Resource Practices in Multinational
Corporations." Symposium presented at the 1994 Society of Industrial/Organizational
Psychologists Annual Conference, Nashville, Tennessee, April.
Klimoski, Rich, and Lawrence Inks (1986), "Accountability Bias in Performance Appraisal."
Paper presented at the National Academy of Management conference, Chicago, Illinois,
August.
Inks, Lawrence (1985), "Factors Influencing the Post-Employment Job of Displaced
Workers." Paper presented at the Fourth Annual Convention for Graduate Students in
Industrial/Organizational Psychology and Organizational Behavior, Akron, Ohio.
Ashley, William, Gale Zahniser, and Lawrence Inks (1986), "A Report of An Assessment,
Career Guidance, and Employability Program for Displaced Workers." Technical Report.
The National Center for Research in Vocational Education, Columbus, Ohio.
Professional Service/Committees
Member, Graduate Studies Committee (Fisher College of Business)
Ad hoc Reviewer, Academy of Management Executive (2002-Present)
Chair, Barton School of Business Placement Committee (1997)
Member, Selection Committee, Wichita State University Child Development Center (1997)
Member, Barton School of Business "Barton Scholar" Selection Committee (1996)
Served as expert for local television report on corporate downsizing initiatives (Fall 1996)
Served as expert on managing work/life balance for Wichita Business Journal (Spring 1996)
Member, Corporate Advisory Board—University of Kansas College of Business (1993-1994)
Other Research/Instructional Development
Inks, Lawrence (1996), "Decision Time at the Brickyard: Case Study of the Indianapolis Motor
Speedway and the Indianapolis 500."
Professional Organizations
Academy of Management--Member
Society of Industrial/Organizational Psychologists (SIOP)—Member
Association for Psychological Science (APS)—Member