Business Management 7231
Manufacturing Planning & Control for Supply Chain Management
Summer Semester 2015
BusMGT 7231-24540
Tuesday
6:00pm – 9:15
Gerlach Hall 355
Instructor
Terry Klinker
Office
311 Fisher Hall
Office Hours
Scheduled office hours are first-come, first-served
Tuesday 4:30pm -5:30 and by appointment
Office Phone
(614) 688-4966
E-mail Address
klinker.1@osu.edu
Course Text
Operations Planning and Control –BusMGT 4232 Edition, by W.C. Benton, Jr. (2014).
Cengage Learning; ISBN: 978-1-305-04752-5. REQUIRED TEXT
Additional material will be posted in Carmen; lecture notes will be published each week. Students
are responsible for reviewing Carmen regularly.
Alternate Text: Supply Chain Focused Manufacturing Planning and Control, by W.C. Benton,
Jr. (2014). Cengage Learning; ISBN: 978-1-133-58671-5. This is the hardcover, full version, of
the required text.
Additional helpful text: APICS/CPIM Certification Edition, by Jacobs, Berry, Whybark, & Vollman
(2011). Irwin McGraw-Hill; ISBN: 978-0-07-175031-8.
Course Pack
There is no course pack for this class.
Software
Microsoft EXCEL; when selecting group members be sure at least one group member has a PCbased computer as the simulation does not run on Apple products or tablets
Carmen
carmen.osu.edu
COURSE OVERVIEW & OBJECTIVES
The course will describe the tactical use of planning and control systems to manage material flow and capacity
in operations, primarily within the firm (another SCM course focuses outside the firm). Operations planning
and control is an integral function in business, critical in linking the planning activities across functional areas of
the business (e.g., marketing, operations, finance, and engineering). Topics covered include master
production scheduling (MPS), production planning, inventory management, material requirements planning
(MRP), capacity management, and just-in-time (JIT) techniques.
In particular, this course will emphasize the overall structure of the planning and control function in managing
manufacturing and service operations and how this function coordinates activities with other internal business
areas. We develop both a broad perspective of the operations function and an understanding of the details of
operations planning and control system techniques.
Key objectives:
Our objectives are to develop an understanding of the following tangible and practical skills that are
valued by employers:
 the structure of operations planning and control systems in a wide variety of applications
 the conceptual basis for operations planning and control systems
 experience in making operations planning and control decisions
PROCEDURES
Our class sessions will be in a business meetings format. I will act as the meeting leader and will post the
agenda and state the expectations, or end state, for each meeting. You will find those expectations in the
course schedule. As meeting attendees I ask that you be prepared for each meeting, to include reading all
materials, bringing ideas and questions regarding the material, and completing all deliverables
(homeworks, quizzes, etc.) prior to the beginning of each class.
Timeliness is a key metric in a successful business, so our class will start promptly at the assigned time –
in this way I do not waste your time and hope you will also be respectful of my time. I have some
expectations of acceptable attire and appearance for business meetings. Since we have three hour class
sessions I expect you to dress comfortably. Please refrain from wearing clothes that are “excessively”
comfortable (i.e. totally business inappropriate). In particular, I prefer that participants not wear hats or
workout clothes in class or clothing with business inappropriate slogans (yes, I know “inappropriate” has a
variety of possibilities – think of my definition as including anything you would be embarrassed to wear in
front of or may offend a perspective employer or important client.)
I try to minimize distractions in the classroom. Please turn cell phones off or place them on silent (not
vibrate) and remove them from your desk. If you have a legitimate reason that any correspondence cannot
be delayed during our classes (my wife is 8.99999 months pregnant and I’m waiting for the “go” call), let
me know before class. Personal computers and tablets are allowed during class, but I expect they will only
be used for classroom material.
PLEASE ASK QUESTIONS IN CLASS! If something is unclear to you it is probably unclear to several
others and we will all be grateful you asked. Your participation is imperative to make this a great class.
PLEASE COME AND SEE ME OUTSIDE OF CLASS if you need to discuss something in more detail.
COURSE GRADING
You will be asked to complete a number of assignments to practice applying the concepts that are
discussed in the text and in class - assume everything is an individual assignment unless specifically told
otherwise. The ITEC simulation will be a group assignment. All assignments are due at the start of class
(unless otherwise specifically noted, e.g. ITEC). Grades on late assignments will be penalized at the
discretion of the instructor.
In-class contribution
Homework Assignments
Quizzes
ITEC Group Assignment
Midterm Exam
Total
Attendance, participation, etc.
5 assignments @ 4% each
5 quizzes @ 4% each
To successfully complete the course you must meet three criteria:
1. Complete all assignments (see above table)
2. Pass final exam with at least 70%
3. Maintain an overall course average of at least 70%
10%
20%
20%
20%
30%
100%
Why will we have weekly homework and quizzes?
The assignments are designed to help you understand the material and allow me to identify either concepts
that require better explanation or students who are struggling. Also, since I expect you will do well on the
homeworks and quizzes, they help me justify an anticipated high grade distribution. With that said, they
can work against your grade if you are not keeping up with the material.
All case study and exam grades are used in the calculation of the final course average. I do not drop any
case study or exam scores. I do not give any opportunities for extra credit in this course.
THE COURSE AVERAGE IS NOT CURVED IN DETERMINING THE COURSE GRADE!
Final Grade Determination
Average
Grade
Average
Grade
Average
Grade
87 < – < 90
B+
77 < – < 80
C+
93 < – < 100
A
83 < – < 87
B
70 < – < 77
C
90 < – < 93
A–
80 < – < 83
B–
< 70
E
Exam: The course has one exam. You must score at least 70% on the exam to pass the course. Should
you score less than 70% on the exam you will be allowed one (1) retake of that exam to achieve the 70%
passing mark. The exam score used to calculate your final course grade will be the original exam score,
not the retake score.
Calculator --- It is a student responsibility to bring a functioning calculator to each exam. The instructor
will not provide a replacement calculator or batteries, nor will students be allowed to share calculators
during an exam. The use of PDA’s, MP3 players, and cell phones as calculators are prohibited
during exams!
iPods --- No iPods or other MP3 players are to be in use during class or exams.
Disability Services (ODS): If you need special accommodations based on the impact of a disability,
please bring the ODS form to my office hours during the first week of class. Failure to do so might result in
a delay of processing the form with ODS. Understand that without prior arrangement, special
accommodation will not be given.
Academic Misconduct: Your instructor and the Management Sciences Department expect professional
and ethical behavior in this class at all times. I have found that most students are honest and do their own
work and that they appreciate knowing that we take academic misconduct very seriously. The
Management Sciences Department and the University follow a standard procedure for those who choose
not to behave ethically. The student code of conduct can be found on the Internet at
studentaffairs.osu.edu/resource_csc.asp.
My personal advice to you on this subject is “Don’t cheat and don’t give the appearance of cheating”.
STUDENT GRIEVENCE PROCEDURE
If a student has a specific problem with the administration of this class, the student has the right to discuss
the problem with Fisher faculty and staff. The first step in the process is to discuss the problem with the
instructor. If the problem cannot be resolved, the next step is to discuss the problem with the course
coordinator (Dr. Andrea Prud’homme), followed by the Management Sciences department chairperson (Dr.
Ken Boyer), and then followed by a representative from the Fisher College Deans Office. Failure to follow
this progression will usually result in delays in achieving problem resolution or the problem going
unresolved.
E-MAIL
On average, I receive over 100 e-mails daily. Significant proportions of the e-mails are SPAM or contain
viruses that are directed at educators with subject lines such as “1st Assignment” or “Question about final
exam”. My e-mail is filtered twice (OSU university level and Fisher College level) and I run virus protection
software on my computer in an effort to separate the “good e-mails” from the “bad e-mails”. However, the
filters and virus protection software are not 100% efficient and I have had to re-image my computer 3
times. In an effort to identify and delete malicious e-mails without trashing “good” student e-mails, the
following criteria for all student e-mail have been established:




Send e-mails to me at “klinker.1@osu.edu”.
E-mail subject line must begin with BusMGT 7231 followed by the student’s last name and the subject.
If Jim Smith were sending an e-mail about the first exam, the subject line would be:
BusMGT 7231 Smith Exam #1 Question
E-mail not conforming to the above may not be read or deleted as spam.
Do not send e-mails from Carmen or use the “Page” function in Carmen.
MAIL
If I am not in my office DO NOT slide papers, assignments, etc. under my office door. Please take all
papers to the assistant in the Management Sciences office (600 Fisher Hall). The assistant will time stamp
the papers and will put them into my Management Sciences mailbox
.
GRADE NOTIFICATION POLICIES
In accordance with the 1974 Family Educational Rights and Privacy Act (FERPA), the following policies
dealing with grades have been adopted:

Student grades earned in the course (individual assignment / case study / exam grades and final
grades) will not be posted in any public place including bulletin boards and/or web sites.

Student grades earned in the course (individual assignment / case study / exam grades and final
grades) will not be discussed over the phone as the identification of the student cannot be established
with certainty and confidentiality may be violated.

Student grades earned in the course (individual assignment / case study / exam grades and final
grades) will not be discussed using electronic media including personal (non-OSU) e-mail as the
identification of the student cannot be established with certainty and confidentiality may be violated.

Student grades earned in the course (individual assignment / case study / exam grades and final
grades) may be discussed using electronic media through the student’s authorized OSU e-mail account
at the discretion of the professor. It is the responsibility of the student to keep the confidentiality of
correspondence through their OSU e-mail account.

The preferred method for discussion of student grades is in person. Students can stop in my office
during office hours posted for present or subsequent terms.

Student grades earned by a student will only be discussed with that student. Student grades for other
classmates will not be discussed and/or distributed.

Student exams during the term will not be distributed to the students to keep but will be stored for a
minimum of one quarter to be used as a basis to rectify any and all grade disputes. Student requests to
examine exams must be made in writing to allow for the collection of requested materials from the files.
If a student feels that a mistake was made in the determination of the final grade, that student may petition
in writing (or through e-mail) for a recalculation of the grade. The individual assignment / case study /
exam grades will be verified and the final grade recalculated; the student will be notified of the results of the
recalculation.