NCDPI has been made aware of issues regarding the assessment administration
component of Schoolnet. The issues reported to the Home Base Support Center
include users being unable to create or to access previously created tests in
Schoolnet. The following message appears: Our Apologies. Sorry--an error occurred
on the page you were viewing. To correct the problem, please click your browser Back
button and repeat your previous activity. If the problem persists, please contact your
local support representative or your Schoolnet Project Manager.
The issue has been escalated to the Pearson development team, and staff members
are working as quickly as possible to resolve the issue. For updates on this issue,
please visit http://www.ncpublicschools.org/homebase/updates/issues/ and select
Schoolnet.
Screenshot of message below:
Text Copied from the error message in case you cannot read it in the screen shot above:
The following error details have been sent to a technical specialist for resolution:
Error:[NullReferenceException] Object reference not set to an instance of an object.
URL:https://homebase.schoolnet.com/260/Assess/CreateTestPortal.aspx
Referrer URL:
Address:10.32.146.1 (homebase.schoolnet.com)
Server:NJ2WPSCHWEB017
User:Test.Administrator.Kayla
Browser:WinNT, Chrome 29.0 (Chrome29)
Trace:[SchoolNet.UI]
at SchoolNet.Assess.TestBluePrinting.CreateTest.LoadTest()
at SchoolNet.Assess.TestBluePrinting.CreateTest.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at SchoolNet.PageBase.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean
includeStagesAfterAsyncPoint)