Ensure continuity and quality of care with a powerful, proven IT management platform The Avocent® Health Care Solution HEALTH CARE It’s a matter of life and death. (Unfortunately, in your world that’s no longer an exaggeration.) Congratulations. You’re uniquely positioned to have one of the most stressful jobs around. You do not work in the average business data center where a downed server, hung connection or malfunctioning power unit means inconveniences for a pencil-pusher somewhere. Mothers, fathers, children, families, friends are all depending on what you do; depending on their medical caregiver having reliable access to the information they need. (Again, no pressure!) We’ve taken more than 20 years of success developing data center optimization and endpoint control products and created a unique, multitouch solution specifically for health care. Whether your devices connect to the bedside, floor, wing, campus or across the globe, this consolidated solution will give you more efficient and effective control of your physical IT assets. The Challenge: Always available. Always accessible. Always ready to help make someone feel better. The time has long since passed for health care data centers to simply be electronic filing cabinets, filled with old billing records, accumulated patient information and employee payroll records. Now the data center is a critical part of real-time patient care, with physicians and staff depending on immediate access to clinical information 24/7. The challenges this presents can be overwhelming: how do you control and maintain a broad spectrum of ever-changing devices (many hastily added in the rush to compliance); how do you continue to meet evolving mandates and regulations; how do you do your part to help the organization deliver on the promise made to each and every patient and family member? No matter how complex or distributed your health care IT system is, Avocent technology delivers secure, automated, real-time tracking and control of all your servers, embedded technologies, network equipment and power devices. It enables you to manage change from any location, at any time of day or night, without regard to hardware type, operating system or network status. But most importantly, it helps you protect patient electronic health information while ensuring uninterrupted quality of care. The Answer: A powerful platform that’s just what the doctor ordered. You’ll have to forgive the health-themed idiom, but this solution really can answer the most demanding expectations of your organization’s management, from the Chief of Staff to the CFO. Created from our large portfolio of proven, industry-leading hardware, software and embedded technologies, the Avocent healthcare solution is designed to address three areas of utmost concern to health care IT management. “Avocent gives us the ability to manage a very large data center infrastructure with a small headcount and manage our distributed environments as if we were there.” – Luis Cortes, Systems Admin, Adventist Health System Availability: It’s critical. Downtime is a non-option. The unique demands on your infrastructure require attention above and beyond what the average business data center gets. The Avocent hub and spoke architecture ensures failover access authentication across all components, all the time. It is also designed to enable click-and-connect management of everything from blades and servers to routers and power distribution units. But, control is not limited to in-band connections only. Out-ofband management options give you access to components even when the network server hardware or installed operating system is having problems. This is tremendously important considering that studies show up to 20% of unplanned downtime is caused by infrastructure failure. • Enterprise-class architecture for maximum uptime • Remote access to your data center equipment provides faster time to repair • Power management – monitoring and control down to the port for remote power cycling Efficiency: The effective cure for tool sprawl and administrative overlap. Avocent technology gives administrators a single-rack view of all computer systems, servers, serial-based devices and power distribution products, no matter the vendor management (iLO, DRAC, RSA, etc.) or operating system. The Web-based, single sign-on interface enables you to remotely configure and manage, or even reboot a server, from just about anywhere. Security: Meeting not only government standards, but also the high expectations of your organization. Offering a unique, layered security model to meet Health Insurance Portability and Accountability Act (HIPAA) compliance, this solution is ready to integrate into your existing security protocols. Here’s how the layering works: At the logical/network layer, the Avocent KVM acts as an internal “firewall” to prevent unauthorized users who have penetrated perimeter defenses from gaining access to data center resources. At the same time, the Avocent KVM provides host-layer security from a physical and logical standpoint. Physically, the technology allows host resources to be placed in a secure environment so that their use can be restricted to those users who are authorized. Logically, it protects host resources by providing the means by which users are given access. The solution also supports all levels of access from individual LDAP to fully-managed authentication and reporting across all KVM, USB and serial ports. Once implemented, users are only presented with a view of the resources for which they have been granted access. Additionally, virtual media is fully supported, allowing managers to map various media types to a remote server for efficient upgrade and patch downloads. • Remote access allows for limited physical access to data center equipment • Auditing and compliance down to the individual user • Robust user permissions • Encryption • Centralized, secure management and control • Vendor-neutral connectivity and access In Conclusion • Remote configuration and management Whether you manage a level 1 trauma center, a sprawling research lab, a system of regional clinics or simply want to get your server-hogging imaging equipment aligned with your main data center resources, the Avocent proven health care solution is ready to solve your challenges. Vendor neutral, it readily leverages existing investments and allows for dependable additions of new acquisitions. Components Avocent Health Care Solution Centralized Management The Avocent DSView™ management software enables secure, out-ofband, centralized management of all connected IT and network devices in today’s often complex and geographically dispersed data centers. When used in conjunction with KVM appliances, serial console appliances, service processor gateways and PDUs, the hardware and software combine to allow IT administrators to remotely access, monitor and control target devices on multiple platforms at numerous locations–anywhere, anytime. The Avocent DSView™ management software provides data centers with secure, centralized management for physical and virtual IT assets. By allowing administrators to remotely diagnose and modify any managed device, regardless of the health or status of the OS or network connection, the Avocent DSView™ management software makes data center management and remote offices more accessible, extensible and secure. Power Management The Avocent® Rack Power Manager is a standalone solution with a plug-in to the Avocent DSViewTM software that allows companies to fully leverage the investment into PDUs by providing centralized management capabilities. The Avocent® Rack Power Manager can manage enterprisesize PDU deployments with ease, providing access and control capabilities to maintain and configure your PDUs. Rack Management AVOCENT® UNIVERSAL MANAGEMENT GATEWAY The appliance combines the functions of KVM over IP, serial console over IP, rack PDU, SP and environmental management in a single chassis. When used in combination with the Avocent DSView™ management software, the solution provides remote access and control to any device that can be controlled by any of the consolidated functions. In a convenient single U chassis, the Avocent® Universal Management Gateway appliance reduces rack space and footprint, providing complete connectivity (IPMI, SNMP, OPC, Modbus, BACnet, Velocity), and installs across various remote access technologies. This single appliance can run up to 40 simultaneous KVM sessions, and up to 1024 service processors, with KVM and SPM capability per port using a dongle. The Avocent® Universal Management Gateway appliance is the ultimate consolidation appliance for the larger enterprise. AVOCENT® ACS ADVANCED CONSOLE SERVERS The Avocent® ACS 6000 advanced console servers provide remote access for console port management. They provide secure, remote access to IT devices and UNIX®-/LINUX®-based servers. The Avocent® Rack Power Manager also provides state-of-the-art monitoring capabilities that enable intelligent server grouping across disparate racks. It also enables custom reporting and scheduled regular reports. It has the ability to set real-time threshold alerts to give you the highest quality information on your data center’s power infrastructure and so you can truly leverage the investment in PDUs. Full support for Avocent PDUs, Liebert MPH and MPX Rack PDUs. Emerson Network Power - Global Headquarters 1050 Dearborn Drive Columbus, OH 43085 Tel: +1 614 888 0246 Emerson Network Power - Avocent Products and Services 4991 Corporate Drive Huntsville, AL 35805 Tel: +1 866 286 2368 Emerson Network Power EmersonNetworkPower.com Emerson and Emerson Network Power are trademarks of Emerson Electric Co. or one of its affiliated companies. Avocent and DSVIew are trademarks of Avocent Corporation. UNIX is a registered trademark of The Open Group. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. ©2013 Emerson Electric Co. All rights reserved. 0913-HEALTHCARE-BRO-EN