Types of Regulatory Tools • Provision goods/services • Contracting • Loans, loan guarantees, grants • Command & control standards (social regulation) • Economic incentives • Information disclosure • Economic regulation • Subsidies/Vouchers 5 Criteria For Evaluating Regulatory Tools • Effectiveness • Efficiency • Manageability • Equity 1) Fairness 2) Redistribution • Political Legitimacy and Feasibility 1) 2) Feasibility Accountability Nursing Home Regulatory Oversight • • Regulations address quality concerns: e.g., staffing, infection control, physical environment, dietary requirements Detecting Non-Compliance: Survey and Certification – Primarily administered by state agencies • Inspect at least every 15 months • Inspect in response to complaints – CMS occasionally surveys facilities • Sanctions – Terminate Medicare/Medicaid provider agreement – Financial sanctions: • CMPs (e.g., fines) • Denial of payment – No new patients until deficiency cured – Corrective action plan • Work w/ state and CMS to develop plan to cure deficiencies • Sanctions if no cure by specified date – In-service training – Appointment temporary or permanent new management Donabedian -- Aspects of Quality • Structural Characteristics: – – – – Characteristics of provider Tools and resources Physical setting Organizational setting • Process: – Interaction between practitioner and patient • Technical • Interpersonal – Interaction between personnel • Outcome – Measure of patient’s current health status/change in health status/patient satisfaction Nursing Home Regs 42 C.F.R. § 483.60 (Pharmacy Services) (a) A facility must provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident. (b) The facility must employ or obtain the services of a licensed pharmacist . . . . Nursing Home Regs 42 C.F.R. § 438.20 (Resident Assessment) The facility must conduct initially and periodically a comprehensive, accurate, standardized, reproducible assessment of each resident's functional capacity. . . . (b) Comprehensive assessments. (1) A facility must make a comprehensive assessment of a resident's needs, using the resident assessment instrument (RAI) specified by the State. Nursing Home Regs 42 C.F.R. § 483.25 (Quality of care) Each resident must receive and the facility must provide the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care. (a) Activities of daily living. Based on the comprehensive assessment of a resident, the facility must ensure that-(1) A resident's abilities in activities of daily living do not diminish unless circumstances of the individual's clinical condition demonstrate that diminution was unavoidable. This includes the resident's ability to-(i) Bathe, dress, and groom; (ii) Transfer and ambulate; (iii) Toilet; (iv) Eat; and (v) Use speech, language, or other functional communication systems. (c) Notification of facility policy. At admission, the facility must— (1) Inform both the incoming resident and, in the case of a minor, the resident’s parent(s) or legal guardian(s) of the facility’s policy regarding the use of restraint or seclusion…; (2) Communicate its restraint and seclusion policy in a language that the resident, or his or her parent(s) or legal guardian(s) understands…; (3) Obtain an acknowledgment, in writing, from the resident, or in the case of a minor, from the parent(s) or legal guardian(s) that he or she has been informed of the facility’s policy on the use of restraint or seclusion…. Staff must file this acknowledgment in the resident’s record…. 42 C.F.R. §483.386 Command and Control Standards Effectiveness • Strong nexus between standard and goal? • Thoroughness • Requires strong enforcement – Detecting non-compliance – Meaningful and workable sanctions Efficiency • Benefits (depends on effectiveness) • Government costs = standard-setting process + enforcement – Greater complexity means higher administrative costs • • Burden to regulated individuals/entities Unintended consequences Command and Control Standards (con’t) Manageability • Impacted by complexity issue • Frequent updating of standards? Equity • Same standards for everyone Command and Control Standards (con’t) Political Feasibility • Predictions under public choice theory • Other factors – Public attention – Support/opposition powerful government official – Infringes liberty/free market Political Legitimacy – strong Indirect Regulatory Tools Effectiveness • Build on others’ expertise/experience • Flexibility across localities/populations • Principal-agent concerns Manageability • Oversight challenges Efficiency • Avoid start-up costs/duplication • Monitoring costs Indirect Regulatory Tools (con’t) Political Feasibility • Giving others “a piece of the action” • [But sometimes state/3P does not want responsibility] Political Accountability • Blurs accountability Financial Incentives Effectiveness • • • Strong nexus between standard and goal? Thoroughness Compared to Command and Control – – – – • Regulated entities may ignore standards Incentives maximize quality Penalizing undercapitalized providers Less sharing information across providers (if incentives based on relative performance) Enforcement considerations – How easily can regulated entities manipulate the data? – How hard to detect cheating? – Meaningful and workable sanctions Efficiency • • Benefits (depends on effectiveness) Government costs = standard-setting process + enforcement +bonus payments • • Burden to regulated individuals/entities Unintended consequences – Wasteful if entities already meeting standards – E.g., creaming Financial Incentives (con’t) Manageability • Standard setting – – – – – • Setting priorities Select measures Set financial incentives Update Assist certain providers Enforcement/data validation Equity • Regulated entities – Same standards – Adequately adjust for uneven playing field? • Patients – Some providers ignore standards – Creaming – Impact penalties undercapitalized providers Financial Incentives (con’t) Political Feasibility • Regulated industry – less opposition – Less coercive – Some “winners” • Beneficiaries – Less supportive: Industry compliance voluntary – More supportive: encourages maximizing quality Political Accountability • Weaker than command & control regulation Consumer Information Effectiveness • Salience • Information understandable • Consumers use information • Consumers have real choice among sellers